Haute Grandeur, The Best in Hotels, Spas and Restaurants Dec 2024
Vietnam
26 Wyndham Grand Phu Quoc
RESTAURANTS
Dear Reader
2024 has been an exciting and busy year for Haute Grandeur Global Excellence Awards and all its esteemed members.
We focused all efforts on introducing a lovely selection of dream destinations to travel to. To stay, eat & play require planning and this is why our website is dedicated to offer options to choose from that exceed all expectations as rated for by guests during their first-hand customer experiences. 2024 surprised us with fantastic new options and our newly refurbished website showcase the best of the best to choose where you will travel to next. Be sure to book your next spa, hotel or restaurant experience. We have proudly partnered with Cederbos, this exclusive organic brand that particularly focus on product personalization & excellent quality, support the global luxury spa and hotel industry with a product range to wow every guest. We look forward to sharing more exciting partners with you in 2025.
Take your time & make mindful travel choices in the new year!
FOUNDER & PRESIDENT
Winner Merchandise is optional to order at the end of the Awards season
W: www.cederbos.co.za E: lydia@cederbos.co.za
INTERVIEW with Owning Founder Lydia van der Westhuizen Cederbos South
Harmony between nature’s elegance and traditional craftsmanship
Crafted with Nature, Inspired by the Cederberg
What inspired you to start Cederbos?
Cederbos was born from a deep connection to the Cederberg region and the beauty of the Fynbos biome. My husband and I wanted to share the purity and therapeutic qualities of this unique landscape through products that promote wellness and sustainability. The vision was to create a brand that blends traditional practices with modern wellness needs.
What makes Cederbos different from other brands?
At Cederbos, we focus on quality, craftsmanship, and sustainability. Most of our natural ingredients are sourced from our family farm in the Cederberg. We grow, harvest, and distill ourselves on the farm, ensuring each product reflects the land’s unique natural beauty and therapeutic benefits. What role do your children play in the business?
While they are young, our children bring an incredible amount of energy and eagerness,
which keeps us motivated and inspired every day. Their natural curiosity drives us to continue pursuing our dreams and pushing the boundaries of what Cederbos can achieve.
Where do you see Cederbos in the medium and long run?
In the medium term, we aim to expand our product line to offer even more wellnessfocused solutions, building on our foundation of natural, high-quality ingredients. In the long term, we envision Cederbos becoming a global brand known for its commitment to sustainability and authenticity, while also sharing the therapeutic power of the Cederberg with the world. Our goal is to create a legacy that will continue to thrive for generations.
What is the future vision for the brand’s sustainability efforts?
Sustainability is at the core of Cederbos. We are continually looking for ways to improve our farming practices, reduce our environmental footprint, and ensure that the products we create are not only beneficial to our customers but also to the land. We’ll
continue to focus on organic, regenerative farming, and aim to expand our reach while staying true to our values.
How can Cederbos contribute to the hospitality industry?
Cederbos offers luxury products that perfectly complement the wellness experiences offered by high-end lodges, spas, and boutique hotels. From our exclusive herbal infusions to our luxurious natural skincare, we provide unique, premium offerings that enhance guest experiences while promoting relaxation and well-being. Our products reflect the essence of the Cederberg, adding a touch of nature’s tranquility to any luxury setting.
Tokoriki Island Resort Fiji
Fiji’s highest rated luxury resort.
Basking in the heart of the South Pacific, privately owned Tokoriki Island Resort, Fiji with a maximum 72 guests is an unrivalled haven of luxury for discerning travellers. Its 36 beautifully appointed Bures & Villas, with tropical outdoors showers and nestled between lush greenery and blue waters, embody tropical tranquillity. Uninterrupted views of the ocean, personal plunge pools, and traditional Fijian design elements conjure up an atmosphere of idyllic serenity.
The Resort’s architecture embraces the tropical island environment while offering a sense of style and relaxation. The design choice creates a seamless connection with the surrounding landscape and invites guests to experience the tropical ambience upon arrival.
Beautiful food is part of every stay at Tokoriki Island Resort. Daily changing menus with a South Pacific and Asian
influence showcases local produce as the star of the culinary show and caters for special dietary requirements. Cocktail tastings by our resident Mixologist's tropical influenced creations and an extensive beverage menu showcases wines from around the globe. Romantic couples’ experiences offered in unique locations Floating Breakfasts, Exclusive Sashimi & Champagne Jetty Dinners or an In-Villa Champagne Dinner including a couple’s massage set the mood.
Guests enjoy water activities such as stand-up paddle boarding, hobie cat sailing, snorkeling and kayaking or diving. The PADI 5 Star dive centre is renowned for the Giant Clam Regeneration Project, which aims to repopulate the waters of the Northern Mamanucas with the endangered Tridacna gigas (true giant clam). Tokoriki Diving has installed moorings around the island to stop the damage from anchors, ceased hand-line fishing as a guest activity, and entered into an agreement with a local village to establish a protected area for turtles and other marine species. Underwater it practices a strict no touch, no take policy, is active in reef monitoring and has recently restarted a coral planting project.
The resort truly shines with its offerings of bespoke experiences. The exhilarating 15-minute helicopter transfers present breathtaking panoramas of the archipelago - a dramatic introduction to your island retreat. Exclusive day trips to remote islands for pristine snorkelling, private island beach picnics and exclusive Jetty dining enhance a romantic ambience to create lasting memories.
The resort has been recognised as a paradigm of luxury travel, having received numerous awards for its unparalleled hospitality. From delectable local cuisine to indulgent spa treatments, every aspect has been thoughtfully curated to provide a memorable Fijian sojourn.
Tokoriki Island Resort is not merely a destination, it’s an immersive journey into Fiji’s enchanting heart. An awe-inspiring escape where everyday life feels a world away.
www.tokoriki.com
Oceania
W: www.all.accor.com
Pullman Bucharest World Trade Center
Ideally located adjacent to the largest park in Bucharest, Herastrau Park, within the World Trade Center Bucharest complex, Pullman Bucharest World Trade Center is the first hotel of Accor in Romania, open in 1994. Many of the hotel’s 205 spacious rooms and suites offer beautiful views over the park and its emblematic lake while being moments away from modern new office buildings and the largest exhibition and congress center in Romania, Romexpo.
Guests can choose between the Barbizon Steak House restaurant, serving a wide range of refined wines, and the La Galette café, offering delicious home-made pastry and snacks, boasting a lavish outdoor terrace. Their extensive breakfast buffet is served in the spacious Paris Bucharest Brasserie. The Arpège Bar, bearing the charm of tradition, is open to the lobby where guests can relax sipping a cocktail or enjoying a light snack. Pullman Bucharest World Trade Center is an ideal choice for business meetings, and conferences, as well as personal events. Their
Conference & Exhibition Center with 17 meetings rooms can host up to 1000 people. Enjoy their premium service and green surroundings, with perfect connectivity with downtown Bucharest and the international airport.
Pullman Bucharest World Trade Center, globally certified by Green Key, ensures all guests a Sustainable and Green journey.
The Bank Hotel Istanbul
And Karakan
General Manager
“It all comes down to one thing: details.”
Could you please share what you consider to be the most essential management tool for maintaining team motivation and ensuring the delivery of exceptional experiences?
My guiding principle with my team is the concept of “family.” I believe that fostering a sense of family not only brings people closer but also creates a deep sense of belonging. This closeness enhances team awareness, ensuring that everyone contributes passionately. It helps keep the amateur spirit alive—the kind of enthusiasm and drive that pushes us to consistently deliver exceptional experiences.
How do you ensure operational efficiency and quality in day-to-day hotel management?
It all comes down to one thing: details. By meticulously focusing on the finer aspects, we ensure smooth operations and uphold quality standards. Every minor detail, whether in guest interaction or internal processes, makes a significant difference. It’s about anticipating needs and exceeding expectations through consistency and precision.
Which single operational strategy do you follow to enhance your guest experiences constantly?
Listening is at the heart of everything we do. By attentively listening to guest feedback and evaluating their experiences, we are able to reflect on how we can continually improve. It’s not just about resolving issues, but about proactively thinking, “How can we enhance this even further?” This strategy ensures that we remain dynamic, always evolving to provide the best guest experience.
Do you follow industry trends or do you manage your hotel using unique tools that you implement based on your own experiences?
Staying updated with industry trends is crucial for success in today’s competitive market. However, while trends guide us, we also implement our own unique strategies tailored to our hotel’s needs. We combine industry best practices with our personalized approach, ensuring both innovation and adaptability in how we manage operations and collaborate with our partners.
Describe the term ‘success’ in your profession, and how do you use your successful achievements to share this further to influence other aspiring leaders in your team?
Success, in my view, is never an individual achievement. In hospitality, it’s about collective effort. Team success is the critical reality that drives sustainable results. I ensure that any personal success I achieve is shared with the entire team because it’s through shared victories that we grow and inspire future leaders. By fostering a culture of collaboration and recognition, I aim to nurture a new generation of leaders who understand the value of teamwork.
What are the unique aspects you feel that sets your hotel apart from other competitors?
One of our unique aspects is that our hotel is a historical building which was converted from an old bank with it’s original way. This blend of history and modern luxury gives our guests an experience unlike any other. The character of the building itself tells a story, and we make sure that this sense of heritage is reflected in the personalized service we offer, giving us a distinct edge over our competitors.
What has been your most significant accomplishment in your career as a General Manager?
When I took over the role as GM in 2020 Nov, my mission and promise to myself was to get at least 3 awards and make our property visible in the most prestigous magazines / Luxury Travel Guides. At that
day the target which I positioned to myself was a big challenge which I succeeded all with my precious team in 4 years.
What do you believe are the biggest challenges facing the hospitality industry today, and how would you address them?
One of the major challenges is the sensitivity of certain destinations, where external factors—whether political, economic, or environmental—can significantly impact business performance. Unfortunately, these factors are often beyond our control. However, what we can control is our response. It’s essential to stay motivated and maintain focus on what we can do: meeting and exceeding customer expectations, adapting quickly, and staying resilient even in the face of uncertainty.
Potique Hotel Nha Trang
Nestled in the captivating beauty of Nha Trang, the Potique Hotel stands as an exquisite embodiment of timeless elegance. The hotel captures the harmonious fusion of French architecture with the traditional charms of the region's ancient houses. Located among Nha Trang's dazzling array of vibrant restaurants, nightlife, shops, only one block from the emerald waters and flawless sands of Nha Trang Bay, Potique hotel is the perfect place to discover golden beaches, idyllic offshore islands, attractions, shopping and local cuisine.
Potique hotel offers a full range of accommodation with stunning views of vertical gardens or picturesque Nha Trang Bay, restaurants and bars, conference rooms, spa and wellness and other resort-style services. The hotel also offers a chance to experience a vacation tailor-made for your own convenience in the heart of the coastal city.
Striving to deliver not just a stay, but a journey through time and culture, Potique hotel adorns every moment with sophistication and warmth.
THE INDOCHINE LUXURY RETREAT IN NHA TRANG
POTIQUE HOTEL www.potiquehotel.com
22 Hung Vuong st., Loc Tho ward, Nha Trang city, Khanh Hoa province, Vietnam +84 258 3556 999 reservation@potiquehotel.com
Madareem Hotel
Madareem Hotel, situated in the heart of Riyadh, is the ideal choice for visitors to Saudi Arabia, whether they are traveling for business or leisure. The five-star hotel offers distinctive and unique amenities that set them apart from any other hotel.
Located north of Riyadh city on the highway leading to King Khalid International Airport (exit 8), Madareem Hotel is just 10 minutes away from the airport and 15 minutes from downtown.
Guests can choose from 180 spacious rooms, suites and villas, all designed to provide a luxurious stay and first-class service. For events and conferences, the hotel offers 13
separate halls, fully equipped with the latest audiovisual equipment, and supported by a specialized team to ensure ones event is conducted perfectly.
Madareem Hotel has total area 25000 square meters. The hotel also has a green outdoor space, two outdoor swimming pools, a gym, spa and Free Valet Parking.
Wyndham Grand Phu Quoc welcomes guests to the captivating oasis nestled in the heart of the ocean. Every corner of the hotel has been meticulously designed to embody the essence of an oceanic paradise, highlighted by their magnificent outdoor swimming pool spanning 1,500 square meters.
As the biggest Wyndham Grand in AsiaPacific, they boast 1,399 rooms and villas, each featuring a balcony for a refreshing and airy ambiance or a private pool, which is perfect for a fulfilling vacation.
Indulge in dining at their seven restaurants and bars, relax at Naïa Spa’s 25 treatment rooms and enjoy entertainment at Corona
Casino and Theater. Embrace Bai Dai beach’s natural beauty with beach sports and rejuvenating yoga. Wyndham Grand Phu Quoc’s largest convention center on the island and enchanting beach and poolside venues create captivating settings for events and weddings.
Hillside Beach Club
With thoughtful touches, wholehearted service and attention to detail, Hillside Beach Club is the perfect choice for discerning guests looking to indulge in the holiday of a lifetime.
Nestled in Kalemya Cove, surrounded by fragrant pine forests and the shimmering Turquoise Sea, Hillside Beach Club is a lavish hideaway and much-loved home away from home for visitors around the world. The beautifully appointed resort cocoons guests in contemporary comfort from the moment they arrive.
The resort features two spas, the Sanda Spa and the Sanda Nature Spa, as well as two adult-only beaches and Main Beach, which is perfect for families. Guests can also enjoy a range of activities alongside a world-class water sports centre. Hillside Beach Club is famed for its exceptional quality cuisine, including Turkish, Mediterranean and Italian delights.
W: www.discoveryboracay.com
Discovery Boracay
Nestled along the pristine, powdery sands of Boracay Island’s iconic Station 1, Discovery Boracay invites guests to experience tropical bliss like no other.
With its enviable beachfront location, elegantly appointed suites, and signature “Service That’s All Heart,” this resort is the perfect blend of warm Filipino hospitality and world-class luxury.
Delight in a culinary journey at their exceptional restaurants, where every dish is thoughtfully crafted to excite guests taste buds. Soak in panoramic island views while
sipping signature cocktails at the 360 Roof Lounge, or relax by the turquoise waters with personalized beach and poolside services by their Butlers. Whether guests are planning a romantic escape, a fun-filled family vacation, or a milestone celebration, Discovery Boracay ensures every moment is unforgettable. Discover a happy place in one of the world’s most breathtaking destinations.
Guests can immerse themselves in the breathtaking beauty of nature at Discovery Coron, a serene private island resort nestled in the heart of Coron, Palawan.
Surrounded by lush tropical landscapes and the crystal-clear waters of Palawan’s famed marine sanctuary, this eco-luxury retreat offers an unforgettable escape for travelers seeking relaxation, adventure, or both.
Experience thoughtfully curated activities and exceptional amenities designed to cater to every guest’s desires. Savor exquisite Filipino-inspired cuisine at Sinag Restaurant, where every dish highlights the freshest local ingredients. Rejuvenate senses with
signature treatments at Glow Spa, a sanctuary of wellness. Whether guests are diving into the wonders of marine life, soaking in aweinspiring sunsets, or enjoying the resort’s heartfelt hospitality, Discovery Coron promises an unparalleled stay.
With a deep commitment to sustainability and eco-conscious living, it is the ideal destination for nature lovers, adventure seekers, and anyone longing for a peaceful retreat in paradise.
o slower living, ythms of nature set the pace.
Andersen Boutique Hotel
Karen Nedergaard CEO
“Success from happy employees who find their job meaningful”
Could you please share what you consider to be the most essential management tool for maintaining team motivation and ensuring the delivery of exceptional experiences?
We have many social events for the team to meet and mingle. We all eat together to get to know each other. We have an internal APP to optimize communication, information and quizzes. We celebrate birthdays, graduations and when we are recognized by Awards. We care about each other, show respect and we have a lot of fun. We try to honor schedule requests, give lots of responsibility and freedom in the daily work. We send Cheers to each other and acknowledged a job well done.
How do you ensure operational efficiency and quality in day-to-day hotel management?
We have been in business since 1938 and learned to be effective in our operations, we use our CRM and reviews to keep our high standard.
Which single operational strategy do you follow to enhance your guest experiences constantly?
Being honest, helpful and authentic.
Do you follow industry trends or do you manage your hotel using unique tools that you implement based on your own experiences?
A good mix of both.
Describe the term ‘success’ in your profession, and how do you use your successful achievements to share this further to influence other aspiring leaders in your team?
Success from happy employees who find their job meaningful, to returning guests and raving reviews – while we make the board happy.
What are the unique aspects you feel that sets your hotel apart from other competitors?
Family business today run by 3rd generation, not part of a chain which gives us room to be personal, individual, and authentic – Staff who love their job - many with high seniority. The guests like the location, the Absalon Bar and the relaxed atmosphere.
What has been your most significant accomplishment in your career as a hotel manager?
We have Great Place to Work, renovated the full hotel and educated around 75 Hotel Receptionist Trainees.
What do you believe are the biggest challenges facing the hospitality industry today, and how would you address them?
The ESG agenda is important for our industry, we have to invest in digitalization and keep the young generation interested in our industry.
CERTIF I E D HOTEL
Aenaon Villas Santorini
The stunning Aenaon Villas Santorini rests at the top of a steep slope, in the northern part of the island where the rock was carved to showcase the incredible panoramic views of the deep blue Aegean Sea.
The property, featuring the volcano’s worldfamous caldera and the most breathtaking sunsets, is built on the ancient path that connects Oia with Imerovigli and Fira, overlooking the beautiful beaches spanning the east coast of the island.
Blending brilliant, whitewashed surfaces with the island’s age-old volcanic stone, Aenaon Villas Santorini creates a traditional complex of luxurious villas with exquisite stonework that evoke a feeling of rough grandeur. The result is proof that respect for tradition can coexist in perfect harmony with the luxuries of modern amenities.
THE PACIFIC SUTERA HOTEL
The 5-star Pacific Sutera Hotel with its grand entrance and high-ceiling lobby lounge offers an uninterrupted, panoramic view of the ocean, and is a popular meeting point for both leisure and business travellers.
CERTIF I E D HOTEL
Crafted with the new entrepreneur in mind, our hotel offers spacious guest rooms with spectacular views, along with innovative gastronomy, contemporary meeting rooms, state-of-the-art spa and a lavish terrace with outdoor pool.
Pullman Doha West Bay carries the promise of an opportunity to network, play and recharge for global nomads and sophisticated travelers alike.
The name Cocagne calls to mind the land of Cockaigne which was rumoured to be a paradise or the land of plenty. The hotel name, Pullman Eindhoven Cocagne leads to suspect that guests do not have to worry about a thing.
That is true. The ambiance of Pullman Eindhoven Cocagne is both comfortable and stimulating. The hotel features a stylish design with contemporary furnishings that provide utmost comfort, complemented by impeccable service.
The hotel’s excellent location, within walking distance of Eindhoven Central Station and opposite De Heuvel, a luxury shopping center, is just one of the many reasons why guests choose to stay at this hotel. Restaurant and
bar Vestdijk47 entice travellers with flavours from around the world.
The Fit and Spa lounge provides a haven of zen. At Pullman Eindhoven Cocagne, you will find outstanding business facilities and 18 venues for meetings, events and congresses. For the most comfortable hotel rooms, suites and apartments in Eindhoven, travellers do not need to look any further than Pullman Eindhoven Cocagne, a 4-star Premium hotel.
ADGE Hotel & Residences
Urban adventure and daredevil design meet at ADGE Hotel & Residences, the ultimate 21st Century lifestyle hotel.
This boutique apartment hotel offers a collection of two bedroom, two bathroom, fully serviced apartments in the heart of Sydney. Each apartment reflects the bold, individual character of Surry Hills, reflecting Sydney’s upscale lifestyle. Each apartment features an open-plan lounge and dining area, fully equipped kitchen with European appliances, as well as a washing and drying machine.
The hotel is close to public transportation, surrounded by a melting-pot of cultures, designer boutiques, Crown Street’s acclaimed restaurants and cafes as well as the Surry Hills Market, held at Shannon Reserve on the first Saturday of each month. The nightlife of Oxford Street and Kings Cross are also a short walk away, with pop up bars aplenty in Surry Hills.
Oceania
W: www.madifushiprivateisland.com
Madifushi Private Island
Nestled in the heart of Meemu Atoll, one 35-minute seaplane from Male, Madifushi Private Island redefines luxurious tropical escapes. This exclusive resort offers 80 opulent villas, blending contemporary elegance with Maldivian natural splendor.
Guests can choose from 30 Beach Villas or 50 Water Villas, each featuring a private pool. The smallest Beach villas spans 143 square meters, ensuring ample space for relaxation.
Dining at Madifushi is a culinary journey. The main restaurant, Bluefin, serves international flavors crafted to perfection, while the specialty restaurant, Fahrenheit, offers aromatic steak house grills. Guests can enjoy signature cocktails at their bars, where expert mixologists create refreshing beverages to complement breathtaking sunset views.
Wellness is paramount with the Mandara Spa offering rejuvenating treatments using traditional techniques and natural ingredients. Adventurous guests can explore vibrant underwater worlds with snorkeling and diving or feel the adrenaline rush with jet skiing.
Madifushi Private Island promises an unforgettable experience, perfect for romantic retreats, honeymoons, or solo escapes. Discover the magic of the Maldives at Madifushi, where every detail ensures an exceptional stay.
Indian Ocean
CERTIF
THE ULTIMATE BEACH ADDRESS
Address Beach Resort is one of the most iconic properties in Jumeirah Beach Residence. Boasting world class guest rooms, the Guinness World Record for the “Highest outdoor infinity pool in a building in the world”, direct beach access and some of the finest F&B outlets including Li’Brasil and the incredible ZETA Seventy Seven, it is the pinnacle of luxury in the heart of Dubai.
Tailor-made experince
MINA HOTEL & RESIDENCES
Our seafront hotel is a short distance from the most popular skyline of Doha. 30 Mediterranean style boutique rooms and 119 upscale curved contours apartments with inclined walls providing a Qatari traditional hint.
From the topnotch restaurant and serene lobby to refined design details and in-room refreshments, indulge in a perfect stay with posing contemporary, and minimalist luxury.
INNOVATIVE DESIGN, ICONIC DINING
Discover all day cuisine at Mina Hotel Restaurant with its warm and refined atmosphere, offering taste of heritage from Doha with exceptional breakfast, calming afternoon tea and all day light platters that are not to be missed.
Experience a star-lit dinner at the terrace overlooking the main pedestrian wooden deck promenade area with a view to the sea and the cruise terminal.
SANCTUARY OF
EXTRA ORDINARY BEAUTY
Enjoy our escape and discover your personal space in the heart of Doha.
Our apartment's modern Oatari indulge, and charm with every curve contour's the hotel rich cultural heritage with a sea view and luxurious port view.
Nestled within the breathtaking landscapes of Corfu, Álkyna Lifestyle Beach Resort offers discerning adults an unparalleled escape.
Set against a stunning cliffside backdrop with captivating sea views, the resort invites guests to experience a sense of elevation, both physically and experientially.
Here, the concept of adults-only holidays is redefined. Accommodation, dining, wellness, and activities seamlessly blend to enhance not just vacation moments, but the entire way of life.
From top-tier services and in-room indulgences to themed gastronomic spaces celebrating local cuisine, Álkyna leaves no detail overlooked.
The resort boasts three distinct restaurants offering a fusion of local and international cuisine, two of which feature menus crafted by Michelin-starred Chef, Alex Tsiotinis. Additionally, guests can unwind at one of the four bars scattered throughout the property. Featuring 349 rooms, suites, and villas with private pools and breathtaking sea or pool views, Álkyna caters to every preference. The Wellness & Spa experience reflects the resort’s dedication to providing a rejuvenating sanctuary for both body and mind.
Rocrita Lifestyle Beach Resort
Nestled along Crete’s pristine coastline, Rocríta Lifestyle Beach Resort offers guests an immersive journey of cultural discovery amidst breathtaking natural beauty.
Tailored for discerning families and couples, our resort seamlessly blends luxurious accommodations with unspoiled landscapes and a diverse range of activities.
Inspired by the rugged terrain of Crete and named after the poetic romance ‘Erotokritos’, Rocríta features a variety of dining options, a dynamic wellness center, and modern sports facilities. With 360 rooms and suites boasting shared pools and panoramic views, the resort redefines the holiday experience, integrating harmoniously
with its surroundings both physically and culturally.
Indulge in the essence of Cretan cuisine with our curated food experiences, set against the backdrop of dramatic rocky cliffs meeting the azure sea. Whether exploring ancient ruins or savoring local delicacies, Rocríta promises an unforgettable vacation for families and couples alike. Our focus on family-friendly amenities ensures cherished memories for all, blending relaxation and adventure seamlessly.
DoubleTree Resort by Hilton Penang
Kristine Chan General Manager
“The best approach is a balanced one”
Could you please share what you consider to be the most essential management tool for maintaining team motivation and ensuring the delivery of exceptional experiences?
Fostering a culture of appreciation is fundamental. Recognizing team members consistently and in a timely manner strengthens our team dynamic and, ultimately, the quality of the experience we provide to our guests. It’s about creating an environment where each team member feels valued, knowing their efforts contribute directly to our guests’ memorable experiences.
How do you ensure operational efficiency and quality in day-to-day hotel management?
Operational efficiency stems from continuous improvement. Regular training sessions sharpen our team’s skills and uphold our service standards. Feedback from our guests is invaluable—through direct engagement and detailed surveys, we identify areas to refine, which allows us to provide service that aligns with Hilton’s global standards of hospitality excellence.
Which single operational strategy do you follow to enhance your guest experiences constantly?
Empowering our team to recognize and respond to individual guest needs is paramount. I ensure our staff is equipped to deliver attentive, personalized service, creating memorable and meaningful experiences. This approach keeps our guests at the heart of every interaction, which is key to creating lasting impressions.
Do you follow industry trends or do you manage your hotel using unique tools that you implement based on your own experiences?
The best approach is a balanced one. While industry trends provide a framework, personalization through guest feedback is equally essential. By analyzing real-time feedback, we can make adjustments that elevate guest satisfaction and operational efficiency, creating a responsive and adaptable service model.
Describe the term ‘success’ in your profession, and how do you use your successful achievements to share this further to influence other aspiring leaders in your team?
For me, success goes beyond personal accolades—it’s about my team. As a General Manager, my achievements are reflected in the success of my team members. Leading by example, I prioritize a culture of excellence, demonstrating my commitment to their growth and success. This approach sets a precedent for aspiring leaders to follow, fostering a community of dedicated professionals.
What are the unique aspects you feel that sets your hotel apart from other competitors?
Our brand is synonymous with exceptional experiences. At DoubleTree Resort by Hilton Penang, we embody Hilton’s vision and mission: “To fill the earth with the light and warmth of hospitality by delivering exceptional experiences—every guest, every time.” This guiding principle is felt in every aspect of our guest interactions and instills confidence that our team is delivering on a promise of quality, warmth, and welcome.
What has been your most significant accomplishment in your career as a General Manager?
My greatest accomplishment is the growth and development of my team. Investing in people and nurturing talent is foundational. Witnessing my team evolve into a stronger, more cohesive unit is a testament to the power of fostering a supportive
environment where each team member feels encouraged to reach their potential.
What do you believe are the biggest challenges facing the hospitality industry today, and how would you address them?
Labor shortages are a significant challenge across our industry, but they also present opportunities. By cultivating a culture of growth and investing in learning and development, we create an environment that fosters loyalty and professional fulfillment. A supportive, growth-oriented workplace encourages team retention and strengthens our service foundation, helping us face these challenges head-on.
Where every stay becomes a memorable journey
Discover the award-winning Hilton Kuala Lumpur, the ultimate destination for both business and leisure. With world-class dining, wellness retreats, and seamless connectivity via KL Sentral, experience comfort and convenience in the heart of the city.
“I focus on streamlining processes, clear communication, and team accountability...”
Could you please share what you consider to be the most essential management tool for maintaining team motivation and ensuring the delivery of exceptional experiences?
The most essential management tool for maintaining team motivation and ensuring exceptional experiences is a comprehensive Employee Engagement Framework. This framework integrates open communication, recognition, development, and empowerment into a cohesive strategy. Clear and frequent communication keeps the team informed and aligned with organizational goals, while structured.
Regular feedback and coaching sessions ensure continuous improvement and show employees that their contributions matter, fostering a sense of growth and belonging. Empowering team members with autonomy builds trust, accountability, and creativity, while celebrating successes boosts morale and reinforces a positive workplace culture. Additionally, prioritizing team well-being through wellness programs and flexible arrangements ensures holistic satisfaction.
Together, these elements create a motivated, proactive team focused on delivering exceptional experiences.
How do you ensure operational efficiency and quality in day-to-day hotel management?
I focus on streamlining processes, clear communication, and team accountability to ensure operational efficiency and quality in day-to-day hotel management. Open communication ensures everyone understands priorities and resolves issues promptly. I monitor key performance indicators (KPIs) like occupancy rates, guest satisfaction scores, and staff productivity to identify areas for improvement. Empowering the team with training, resources, and autonomy fosters accountability and quality service. Regular inspections and guest feedback further ensure standards are met and expectations are exceeded.
Which single operational strategy do you follow to enhance your guest experiences constantly?
As a General Manager, I focus on empowering staff through training and autonomy to enhance guest experiences. By equipping the team to anticipate needs and make real-time decisions, they can provide personalized, proactive service. This guestfirst mind-set ensures consistent excellence and builds lasting loyalty.
Do you follow industry trends or do you manage your hotel using unique tools that you implement based on your own experiences?
I believe in balancing both approaches. Following industry trends ensures the hotel stays competitive and aligned with guest expectations, particularly in areas like technology, sustainability, and personalized service. However, I also rely on unique tools and strategies based on my own experiences, such as tailored team training programs, innovative guest engagement methods, and customized service standards that reflect the property’s specific strengths and market. This combination of staying current with trends while implementing personalized strategies allows me to deliver exceptional guest experiences and achieve operational excellence.
Describe the term ‘success’ in your profession, and how do you use your successful achievements to share this further to influence other aspiring leaders in your team?
Success is defined by consistently delivering exceptional guest experiences, achieving excellence, and empowered team. It means meeting and exceeding business goals while building a strong reputation for the hotel.
Success also involves creating a workplace culture where employees thrive and feel valued, as their dedication is key to the hotel’s overall performance.
What are the unique aspects you feel that sets your hotel apart from other competitors?
Our commitment to personalized guest experiences and seamless service. We prioritize understanding each guest’s preferences, ensuring we tailor their stay to exceed expectations. Our team is empowered to make real-time decisions, creating an environment where guests feel valued and well-cared-for. This combination of personalized service, innovation, and environmental responsibility truly makes our hotel stand out in a competitive market.
What has been your most significant accomplishment in your career as a General Manager?
Leading my team to consistently deliver exceptional guest experiences, which has resulted in achieving high guest satisfaction scores and earning prestigious industry awards It’s incredibly rewarding to see how these achievements contribute to both guest loyalty and staff development, strengthening the overall reputation of the hotel.
United Arab Emirates
W: www.ginzabeauty.net E: info@ginzabeauty.net
Ginza Beauty Ladies Salon
As the first Japanese Ladies’ Salon in the UAE, Ginza Beauty Ladies Salon introduces guests to the latest techniques and warm hospitality straight from Japan.
Their talented team offers premium nail and lash services, all delivered with the precision and care every woman deserves.
From the moment guests step into the beautiful salon, they’re welcomed into a serene and inviting atmosphere. A warm greeting from the friendly receptionist and a soothing beverage set the tone for a relaxing experience.
Ginza Beauty Ladies Salon offers a range of services, including eyelash extensions,
eyelash lifting, hand care, nail extensions, foot care and special pedicures and manicures, all provided by skilled Japanese Artists.
Their goal is to nurture the body, mind and spirit through impeccable service and attention to detail. Ginza Beauty Ladies Salon is more than just a salon, it’s a peaceful retreat from the hustle and bustle of city life, where guests can unwind and be pampered by expert eyelash and nail artists.
United Arab Emirates
W: www.blissnowhub.com E: healme@blissnowhub.com
Bliss Now Wellness Hub
Bliss Now Wellness Hub is a premier wellness center located within a 5-star hotel in Abu Dhabi. Opened in September 2023, it has already earned a flawless 5-star rating from more than 100 reviews.
Bliss Now Wellness Hub offers a holistic approach to health with personalized programs designed to balance mental, physical and emotional well-being.
All standards were developed by partner and global director, Andrew Jacka. The team of therapists brings expertise from the best hotel spas worldwide.
Bliss Now Wellness Hub services include relaxation and therapeutic massages, Moroccan baths, Ayurvedic treatments, chakra testing and balancing, sound healing, yoga and more. Bliss Now Nourish Cafe serves functional natural drinks, while Bliss Now Social offers organic skin and body care products and wellness festivals.
Inspired by the healing powers of the ocean and stretching over 3,000 square meters, Kalloni Spa at Parklane Resort & Spa is a luxury, state of the art unique sanctuary providing an exceptional treatment selection with impeccable personalized service.
Blending pure Thalassotherapy treatments from Thalgo with advanced modern face and body treatments from Biologique Recherche, supported by cutting edge technology. A selection of wellness packages can be customized especially for our exclusive guests.
Kalloni Spa at Parklane Resort & Spa is the only spa in Cyprus offering a unique indoor
– outdoor Thalassotherapy program in five pools, the largest sea view spa suite, luxury Russian Banya Treatment suites, all of them with private sauna and plunge pool. Wellness services are complimented also with a variety of fitness group classes and personal trainings from our expert instructors at ParkFit, their unique fully equipped, with the latest technology Technogym equipment health club.
MAYRLIFE Medical Health Resort Altaussee
In Altaussee, amidst enchanting countryside and stunning mountain scenery, individuals seeking rejuvenation, relaxation, and wellness will discover an idyllic setting ideal for revitalizing both body and mind.
In this picturesque environment, it is particularly easy to internalize the practical principle of Modern Mayr Medicine based on the diagnostics and therapy of Dr. F. X. Mayr. The modern, spacious construction style of the Medical Health Resort conveys a sense of ease and lightness. In combination
with the empathy of the staff, this creates an atmosphere in which true change is possible. The medical therapy programs are Classic, Healthy Aging, Weight Care, Active Detox, Stress Control, Anti-Inflammation, Diabetes and Sports Performance Boost.
W: www.fairmont.com/mayakoba-riviera-maya/
Fairmont Spa at Mayakoba
Discover Fairmont’s Spa, one of a kind wellness sanctuary nestled in Mayakoba’s lush mangrove forest.
Find balance and bliss with luxury experiences designed in complete harmony with the extraordinary Riviera Maya. Whether guests are seeking to release the stresses of home, foster an ongoing commitment to healthy living or simply enjoy a fun outing with friends, the spa and wellness offerings will guide them to tap into renewed energy and peace.
The Fairmont Spa at Mayakoba features a brand new image and transformation with a contemporary design and natural elements. From culturally inspired treatments to impeccable design, their Wellness
professionals created a sanctuary that transcends traditional luxury. Every aspect of the spa’s design is thoughtfully curated to inspire serenity and connect with the elements that surround it. Locally sourced stone and wood materials create a seamless connection between the interior and the natural environment. All new furniture, state of the art quartz sand massage beds, a botanical garden to choose personalized herbs for treatments and a temazcal ritual to embark on a profound spiritual journey of purification make this wellness oasis a blissful experience.
W: www.woodlandsspa.co.za E:
Woodlands Healing Spa
Guests are welcomed to Woodlands Healing Spa, where the mantra is “Let go. Relax. Heal.” Woodlands Healing Spa offers bespoke treatments which are designed to transport guests into deep relaxation.
Nestled on the banks of the Crocodile River the approach is holistic, offering a unique blend of traditional spa therapies and energy healing experiences.
An inviting menu is available at Woodlands Healing Spa offering wholesome and nutritional meals. Spend time enjoying the beauty of the spa, with wide open spaces
to meditate, journal, daydream, or soul search. The environment at Woodlands Healing Spa provides a space for reflection and contemplation renewing the mind, energizing the body, and uplifting the soul. The team at Woodlands Healing Spa invites guests to enjoy a sensory and meaningful experience leaving guests with a sense of vitality, new-found energy and joy.
Wellness Spa Movil Center
Wellness Spa Movil Center is a sanctuary where unforgettable experiences happen. Relax mind and body with their massages, couple rituals, facials or hydrotherapy circuit with a completely personalized treatment.
Nothing is more relaxing than the Wellness Spa Movil Center experience. Enjoy a relaxing space created to free guests from all the stress that routine brings. Relax with exquisite massages and rituals designed to leave one completely refreshed.
Experience delight with one of their wonderful facials that will restore the freshness,
hydration and luminosity that guests’ skin needs or different relaxation massages such as the zen massage or shiatsu massage and celebrate special dates with the Spa rituals for couples, Spa plans for companies and Spa for friends. The Wellness Spa Movil Center’s luxury experience will stimulate all guests’ senses.
The Spa at Al Aziziyah Boutique Hotel
The Spa at Al Aziziyah Boutique Hotel is committed to creating a unique experience for each guest.
It is equipped with six spacious treatment rooms, one of them is equipped with two treatment beds. Guests are welcome to enjoy a variety of massage therapies, beauty treatments and rich packages, all performed by experienced therapists. Complemented by a set of sauna, jacuzzi and steam room, separated for males and females, a temperature controlled indoor and outdoor pools and a recreation center, the experience at The Spa at Al Aziziyah Boutique Hotel rests in a whole other level of relaxation.
The gym is naturally lit, modern designed, with the highest performance fitness accessories for cardiovascular & strength
training. Expert trainers are on the floor to motivate guests to achieve one’s fitness goals.
The outdoor Recreation Center, with its natural beauty, is perfectly suitable for relaxation and leisure. Cobblestone pathways take the guests around the gardens’ area, leading to the Patio Café, a vibrant space nestled among blossoming pergolas. With indoor and outdoor children play zones, both children and parents can spend quality time together.
W: www.thabatshwene.co.za E:
Enviro Sanctuary Spa
Enviro Sanctuary Spa is located on the premises of the Award Winning 4-star Thaba Tshwene Game Lodge near Hartbeesfontein in the North West Province of South Africa.
This distinct spot was chosen for its scenic views and charming beauty with a vision of “live in, live out” character for an Eco Spa. Enviro Sanctuary Spa is setting the scene for a holistic approach of responsibility and ownership for guests’ own well-being and health in a natural environment. Guests can restore their energy, rejuvenate, relax and quiet their souls at Enviro Sanctuary Spa. Boundaries were unashamedly broken by adding secret, cocooning corners in and
around the spa to allow guests to connect with their inner being. To create space with and for enough energy flowing, the building was laid out in five levels into the “hill” to the North side. There was a focus on scale. During the excavation of the site, natural stone was used to clad the rustic walls. Allnatural indigenous flora has been preserved. Every corner of this Eco Spa has its own powerful beauty.
Vitality Wellbeing & Fitness Centre
The Oryx Airport Hotel, located within Hamad International Airport represents a welcoming oasis of five-star hospitality and a wonderful place to relax, unwind and recharge before the next flight.
The hotel offers transiting passengers a choice of six beautifully appointed room types and multiple packages and rates to cater to all reservation requirements.
The Vitality Wellbeing & Fitness Centre, which is part of the Oryx Airport Hotel, offers a wide range of facilities such as an amazing 25m long indoor pool, a fully equipped gym, hydrotherapy tubs, shower rooms, a modern Golf Simulator and a Squash court for guests who wish to spend their stay engaging in sports activities.
The airport hotel also offers guests various massages and other treatments, turning the Vitality Wellbeing & Fitness Centre into a tranquil experience. Passengers who are not staying at the hotel may also access these facilities and services at attractive rates. Massages and beauty treatments, squash courts and a golf simulator are accessible to both hotel guests and walk-in passengers at competitive rates.
Almablu Wellness & Spa at Almar Jesolo Resort provides guests with a luxurious relaxation experience.
The outdoor swimming pool is connected to the wellness area which boasts a seafront hot tub, three saunas (Finnish, Soft and Himalaya salt sauna), three steam baths (traditional, Mediterranean and Turkish salt bath), Kneipp therapy pools, an ice room and multi-sensory showers. A true antidote to stress and tensions.
The nine treatment cabins at the seafront private spa are ideal for pampering, with treatments created exclusively by Almablu
experts. From the amazing rituals and energy massages inspired by Chinese Medicine, to the high performing treatments from the Almablu skincare line, the spa’s signature line formulated using natural seaweed.
Finally, guests can reactivate their body and mind at the state-of-the-art gym with unparalleled views of the sea, or through T’ai Chi, Pilates, postural training, Hatha and Ashtanga Vinyasa Yoga
Warrior Restaurant & Bar at The Crocodile Hunter Lodge
Warrior Restaurant & Bar at The Crocodile Hunter Lodge welcomes guests to dine with a difference. Open daily for breakfast, lunch and dinner, restaurant guests will enjoy a unique experience overlooking native wildlife whilst indulging in the best of modern-Australian cuisine.
Menus are derived from classical techniques of the world, influenced by the unique produce from the Sunshine Coast region and pay homage to the First Nation people and the plant life they have been utilising for thousands of years. Join Warrior Restaurant & Bar at The Crocodile Hunter Lodges’ talented team of chefs on a culinary journey celebrating Australia on a plate.
Guests can also experience unique tastes and relaxed luxury in an Australian rustic-chic setting during monthly exclusive events at Warrior Restaurant & Bar at The Crocodile Hunter Lodge. Individual events are curated to highlight local producers and whether it be a refined degustation, wine tasting or ‘meet the producer’ evening to a relaxed family afternoon on the lawns, there is something for everyone.
Fahrenheit at Madifushi Private Island is a fiery-inspired themed specialty restaurant. Housing a hearty fare of mouth-watering aromatic steak house grills of surf and turf. Guests can indulge in an array of premium slowcooked beef and seafood served on hot stones with fine-dining service by the beachfront.
The Private Island Speciality Restaurant is operational between 17:00 to 23:00 offering Freshly baked assorted breads, Soup & Antipasti, Vegetarian options and ofcourse the speciality hot stone grill dishes. Any Hot Stone Grill Main Courses are served with grilled baby vegetables or grilled corn on the cob top of cheese roasted chat potatoes or
homemade cajun potato wedges balsamic glazed grilled plum tomatoes with thyme. With choices of Black pepper corn sauce, white mushroom juice, Dijon mustard sauce, citrus jus or lemon and garlic sauce.
Guests can end the evening with a selection of deserts as well all while looking out over a sandy beach.
Restaurant Vestdijk47 at Pullman Eindhoven Cocagne
Discover the fusion of Asian influences in French cooking techniques at Restaurant Vestdijk47 at Pullman Eindhoven Cocagne, a fine-dining restaurant in Eindhoven with a modern, contemporary look and feel.
Independently welcoming yet part of Pullman Eindhoven Cocagne, the restaurant is accessible to a broad audience. With a trendsetting interior that blends global style with vintage warmth, Chef Mike Vierhout invites guests to enjoy a culinary journey crafted from local and seasonal ingredients. There is also an exclusive Chef’s Table with a personal and intimate culinary journey, where
guests can experience the passion of the chef.
Guests can experience a gastronomic adventure that marries French elegance with Asian flair, all in a setting that feels both refined and inviting when visiting Restaurant Vestdijk47 at Pullman Eindhoven Cocagne.
Lola Lounge at Kin Plaza Arjaan by Rotana Hotel offers a memorable experience in a paradise-like setting.
Enjoy unique cocktails and diverse dishes in a light-filled atmosphere. The lounge provides tranquility, elegance, and a one-of-a-kind culinary journey. Whether dining, sipping cocktails, or relaxing with friends over flavored shisha, Lola is the ideal destination for unwinding and indulging.
Welcome to your personal slice of paradise on the second floor of Kin Plaza Arjaan by Rotana Hotel. Arjaan Hotel Apartments
Ciao Pizza and Grill at Thavorn Palm Beach Resort
Ciao Pizza and Grill at Thavorn Palm Beach Resort is known for the best place to have a good mood and a good meal with ones special people.
Ciao Pizza and Grill at Thavorn Palm Beach Resort welcomes guests to enjoy ambient casual dining with them. The Restaurant serves delicious pizza and Italian favorites, flavourful Thai dishes with a twist, and prime grills.
The setting of Ciao Pizza and Grill at Thavorn Palm Beach Resort is aimed towards making guests and their family feel at ease while
experiencing the gentle breeze of Karon Beach, Phuket.
Ciao Pizza and Grill at Thavorn Palm Beach Resort has an amazing Karon Beachfront Location, a cozy, rustic and down to earth ambience and they serve one of the best pizzas in Phuket.
Torch Tea Garden at The Torch Doha
Torch Tea Garden at The Torch Doha is the trendiest high-end tea lounge in Qatar located on the 21st floor of The Torch Doha hotel right beside Khalifa Stadium offering an overlooking view of Aspire Park and the Doha skyline.
A perfect place with a unique and refreshing ambience for refreshments and relaxation where guests can enjoy an Afternoon Tea with an exclusive finest selection of tea, mocktails, salads, sandwiches and crepes, homemade snacks, chocolate fondue and sweets.
With the passionate chefs, the Torch Tea Garden at The Torch Doha prides itself on the caliber of its cuisine offering guests to a delightful dining experience providing exquisite food options.
Villa Maya
Sashi Jacob
Vice President Food & Beverage
“The best approach is a balanced one”
As a leading restaurateur what would you regard as your strongest attribute to run this Award-winning restaurant to reach even greater heights and stand out from the crowd?
Attention to detail and consistent delivery of exceptional dining experiences would likely be considered crucial attributes for running an award-winning restaurant like Villa Maya. This would involve maintaining high standards in food quality, service excellence, and creating a unique ambiance that resonates with guests. Moreover, fostering innovation while staying true to the restaurant’s core values can further distinguish your establishment and solidify its position as a standout in the industry.
What is your ultimate goal for this restaurant that you are working towards?
The goal of Villa Maya, the prestigious Haute Grandeur award winning restaurant
should be to continually elevate the dining experience and maintain exceptional service standards, innovate with culinary excellence, and create renowned the reputation that draws discerning food enthusiasts from all corners of the globe.
What makes your restaurant stand out from others in your region?
Villa Maya’s distinction lies in its rich history spanning over 250 yrs. Preserving the heritage through its traditional recipes, unique architectural elements, and a deep commitment to cultural authenticity. Its legacy coupled with an impeccable dining experience, and the ambiance that embodies the essence of its origin.
What unique offerings do you have inorder to attract new clients that might be interesting to the readers?
events highlighting historical delicacies, personalised heritage tours, immersive cultural experiences, and bespoke dining experiences showcasing authentic flavours from regions that were involved in the spice trade.
How do you expect the association with Haute Grandeur will benefit your brand in the medium/long run?
We are grateful to Haute Grandeur for its global presence that adds substantial value to many aspects of the restaurants that have been identified to deserve these awards. These awards confer prestige and testimonial to the restaurant establishing the very high quality and standards to attract our customers.
We are extremely privileged to receive these global awards which adds tremendous level of responsibility to elevate our standards to enhance our customer satisfaction.
Mawimbi Seafood Restaurant & Café
Mawimbi Seafood Restaurant & Café offers a spectacular romantic ambience. Sectioned into four spaces, each section provides a unique feel yet flows through each other seamlessly giving off a tropical journey experience with opulent class and elegance.
With heavy emphasis on fine seafood cuisine, it is playfully fused with the world class bar crafting bespoke cocktails that are served in unconventional ways.
The tides from the Indian ocean bring the freshest catch that is elaborately prepared converting seafood into works of art on the table, delighting the taste buds in every way imaginable with every bite. The architecture
and decor capture the spirit of the sea with the waves imparted on the ceiling of the restaurant.
This tropical paradise would not be complete without the hospitality that leverages ambiance, service and products to deliver the one of a kind Mawimbi experience while accentuating their motto, Best Seafood in the World.
Bushra by Buddha-bar at Mazagan Beach & Golf Resort
Travel to an exotic, colourful and wholesome world of Middle Eastern flavors, with an abundance of vegetables, aromatic herbs and spices that engage all one’s senses.
Bushra by Buddha-bar at Mazagan Beach & Golf Resort is a journey. But it is also a destination. It is an escape, but a connection. A story that began with intrepid ancestors across North Africa and Europe and lives on in the modern Middle Eastern spirit of today. Imagined by Buddha-Bar, it is a beacon of provocative sophistication in an environment that will always keep guests coming back for more. Magnificent, mesmerizing and eclectically mythical. An oasis of good news and good omens.
World renowned Lebanese Cuisine expert,
Chef Joe Barza, unveils a captivating new menu inspired by the rich history and modernity of Middle Eastern gastronomy. Bursting with colors and artistry, each dish celebrates the region’s diverse culinary heritage that indulges the senses and captures the essence of celebration.
The masterfully crafted signature cocktails bring together these influences in a delicate blend of flavors that takes you through the spice markets of the Middle East and the bountiful fields of North Africa.
W: www.kariburestaurant.co.za
Karibu Restaurant
Welcome to the gateway of Africa. Set between the picturesque view of Table Mountain and the tranquil blue waters of the Atlantic Ocean, Karibu Restaurant offers guests the opportunity to experience the vibrant flavours of South Africa and be part of the unique theatre of dining.
Karibu Restaurant invites guests to encounter the ruggedness of Africa within the luxurious setting of their restaurant, where a mixed fusion of African ambiance blends itself with the flavours of the rich and diverse cultural heritage.
Using only the finest ingredients, the chefs prepare the best South Africa has to offer,
from succulent steaks and delicious seafood to Cape Malay and traditional local favourites like bobotie, potjiekos, game, snoekbraai, putu and chakalaka and koeksisters. Karibu Restaurant offers an exclusive wine list, including the best South African awardwinning wines, with a large selection served by the glass.
FLOW at Hilton Colombo Residences
Indulge in a culinary journey that traverses the diverse flavors of the world at the all-day dining restaurant.
FLOW at Hilton Colombo Residences, an epitome of culinary innovation redefining dining in Colombo with the restaurant using unique concept, five open kitchens where guests can witness the art of gastronomy unfold before their eyes, a pioneering experience in Sri Lanka.
With a seating capacity of 169, FLOW at Hilton Colombo Residences invites guests to savor globally inspired dishes expertly crafted by the talented chefs. Whether it’s the sizzle of Asian woks, the aromatic spices of Indian cuisine, the savory creations of the Western grill, or the freshness of Mediterranean fare, the open kitchens offer an immersive dining adventure like no other.
For those seeking an intimate dining affair, FLOW at Hilton Colombo Residences boasts three private dining rooms, each designed to elevate the experience. Among them, the elegant chef’s table promises a culinary journey tailored exclusively for guests, ensuring a truly memorable and personalized dining experience.
At FLOW at Hilton Colombo Residences, guests are invited to explore the world through taste, where every meal is an extraordinary journey of flavors and culinary artistry.
W: www.alaziziyahboutiquehotel.com
Victoria Lounge at Al Aziziyah Boutique Hotel
Unwind in a serene English library-inspired atmosphere. Guests can immerse themselves in the unique decor that pays homage to the charm of old English libraries.
Victoria Lounge at Al Aziziyah Boutique Hotel offers classic furnishings, bookshelves adorned with old-fashioned books and cozy seating arrangements create a distinctive ambiance that transports guests to the refined world of an English library.
Guests can Indulge in the delights that await in the inviting space. Victoria Lounge at Al Aziziyah Boutique Hotel invites guests to treat themselves to a delightful afternoon tea, accompanied by a selection of light snacks and delectable desserts. Guests can
sip on coffee or choose from a variety of premium teas, ensuring a warm and relaxing experience throughout the day.
Whether guests seek a moment of tranquility or a gathering with friends, Victoria Lounge at Al Aziziyah Boutique Hotel provides the perfect setting. Victoria Lounge at Al Aziziyah Boutique Hotel wants guests to be captivated by the charm of the enchanting space as they indulge in delightful treats and peaceful ambiance of an English library brought to life.
Pago Restaurant at The Papandayan is a highly interactive yet sophisticated open live cooking kitchen concept, with a more casual ambience.
Experience the ultimate blend of signature sudanese hospitality and an impressive array of culinary delights offering a wide buffet selection and Al a carte menu from around the globe and a wide selection of refreshing drinks in a vibrant setting of modern art deco interior. This unique dining venue seats 198 and has five live cooking stalls with counters
Join Pago Restaurant at The Papandayan in an indulgent culinary celebration every
Thursday, Friday and Saturday night with The Papandayan Thematic Buffet Dinner. Enjoy the best dining experience from either of the great indoor and outdoor setting. The Thematic dinners served at Pago Restaurant at The Papandayan offers a plethora of perfected dishes freshly prepared by the skilled chefs alongside some of the finest food buffet, snacks stalls and live cooking stations by the poolside.
Flying Carpet at The Torch Doha, located on the Mezzanine 2 level of The Torch Doha hotel, is an all-day dining restaurant which combines modern design with live cooking international cuisine.
Abundant natural light and a spacious outside area compliments the impressive interior of the restaurant, that is rich with Middle Eastern decorative references and resembles an Arabian marketplace.
Dining at the restaurant is a true Arabian fairytale experience, especially when the restaurant comes to life with special lights and the plethora of actual Arabic carpets above the dining tables.
With two weekend brunches and a special theme night, guests may enjoy a variety of dishes which combine seasonal ingredients and flavors, creating a unique cuisine. The menu has been carefully designed, offering a vast selection of choices, capable of satisfying the most demanding of palettes.
W: www.kaselodge.com
Myazu Riyadh
Experience memorable fine dining in a chic atmosphere, through exquisite culinary compositions, crafted to create a harmonious balance between smoky, sweet, spicy and vibrant flavours.
A world that combines modern architecture, exclusive contemporary japanese cuisine and luxurious atmosphere Myazu Riyadh is contemporary culinary art rooted in japanese culture, blended with the most sophisticated international cuisine influences. The executive chefs create modern dishes using traditional techniques and the finest quality ingredients. Guest can experience memorable fine dining in a chic atmosphere, through exquisite culinary
compositions, crafted to create a harmonious balance between smoky, sweet, spicy and vibrant flavors.
The restaurant is designed by one of the best japanese designers in the world, Noriyoshi Muramatsu. The Restaurant was created to produce a unique setting where comfort, functionality and design meet to enhance guests’ experience.
INDULGE IN CULINARY DELIGHTS at KASE DINING
Fine Dining
Fresh local ingredients from Jeju meet three renowned main chefs, creating an extraordinary dining experience at Kase Lodge. Elevating the essence of ingredients to perfection, our Kaiseki cuisine offers an authentic and heartfelt service.
Dinner Perfecting Each Day with Exquisite Courses
Savor over 9 distinctive courses featuring fresh Jeju seafood and local ingredients. Innovative dishes, crafted with Japanese cooking techniques, are thoughtfully paired with champagne and wine, adding elegance to your leisurely dining experience. All dinner services are included with your stay.
Breakfast Energize Your Morning with Wholesome Delights
Start your day in the embrace of vibrant greens and the Kase-oreum, a parasitic volcanic cone, at Kase Lodge. Choose from a reinterpretation of a traditional Japanese breakfast or an American-style breakfast. Our warm hospitality awaits, ensuring you begin your day with vitality.
Chef Mastering the Art of Flavor
Shogo Shikawatari, overseeing Kase Lodge Fine Dining, brings his expertise from renowned establishments such as Michelin guide 5-Red Pavillon Hotel Dining ‘Setouchi Retreat Aonagi’ and Haute Grandeur Global Awards, Asia's Best Japanese Restaurant'. Together with Chef Maruyama Kentaro and Chef Kang Chang-jin, they create dishes that captivate all your senses, delivering the pinnacle of culinary delight.
