Haute Grandeur, The Best in Hotels, Spas and Restaurants™ Feb 2019 by Haute Grandeur Global Hotel Awards

VOL U M E XX V

An Informative Guide | FEB 2019

Amilla Fushi 212 H O T E L S | S PA S | R E S TA U R AN TS

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INDEX

THAILAND

EDITOR’S NOTE

BE INSPIRED 8

Conrad Spa Koh Samui 56 VIETNAM

AS I A

The Grand Ho Tram Strip 60

MALAYSIA

DoubleTree Resort by Hilton Penang 24 INDONESIA

Hotel Indigo Bali Seminyak Beach 28 THAILAND

Clos Apalta Residence 30 INDONESIA

Samabe Bali Suites & Villas 32 JORDAN

Four Seasons Hotel Amman 34 VIETNAM

Naman Retreat 36 CHINA

Hotel Royal Macau 38 VIETNAM

Pure Spa at Naman Retreat 42 THAILAND

Park Hyatt Vienna 44 MALAYSIA

Hilton Kuala Lumpur 46 INDONESIA

Mozaic Restaurant 48 THAILAND

Bo Phut Resort and Spa 50

QATAR

Regency Sealine Camp 62 VIETNAM

InterContinental Danang Sun Peninsula Resort 64 SINGAPORE

INTERVIEW: Porcelain Singapore 66 SINGAPORE

Hotel G Singapore 68 THAILAND

Pullman Bangkok Hotel G 70 THAILAND

Park Hyatt Bangkok 72 INDONESIA

Kupu Kupu Barong Villas & Tree Spa by L’Occitane 74 THAILAND

Sofitel Bangkok Sukhumvit 76 HONG KONG

Residence G Hong Kong 78 THAILAND

Layana Resort & Spa 80 Nepal

INTERVIEW: Hotel Yak & Yeti 84

E UROPE CROATIA

JAPAN

Lapidem Tokyo Spa 52

Esplanade Le Bistro 92 DENMARK

INDONESIA

InterContinental Bali Resort 54

INTERVIEW: Absalon Hotel 94

LUXEMBOURG

ROMANIA

UNITED KINGDOM

FRANCE

CZECH REPUBLIC

AUSTRIA

PORTUGAL

FRANCE

SCOTLAND

BELGIUM

FRANCE

BULGARIA

FRANCE

BULGARIA

CROATIA

UNITED KINGDOM

SLOVAKIA

CROATIA

NETHERLANDS

A F RI CA

Sofitel Luxembourg Le Grand Ducal 96 Angler Restaurant 100 Aquarius Restaurant 102 Roots Restaurant & Bar 104 INTERVIEW: Balbirnie House Hotel 106 Le 1947 at Cheval Blanc 108 Nancy Bourguignon Restaurant 110 Jumeirah Frankfurt 112 INTERVIEW: Hotel Elizabeth 114 Kamer01 Amsterdam 118

Hotel PRIVO 130 Brasserie Réjane 132 The Bank Brasserie & Bar 134 Restaurant du Palais Royal 136 Serendip Spa & Yoga 138 Spa Club Bor 142 Balneo Hotel Saint Spas 144 TĪNG Restaurant 146 Zinfandel’s Restaurant 148

KENYA

GREECE

Kenshō Boutique Hotel & Suites, Ornos 120

Tulia Spa at Sarova Whitesands Beach Resort 156 SOUTH AFRICA

GREECE

Kenshō SPA, Ornos 122

Harbour House V&A Waterfront 158 SOUTH AFRICA

TURKEY

Mandarin Oriental, Bodrum 124

Rhulani Safari Lodge 160 SOUTH AFRICA

FRANCE

Nolinski Paris 126

INTERVIEW: Mhondoro Safari Lodge & Villa 162 GHANA

ROMANIA

INTERVIEW: Hotel Privo 128

Accra City Hotel 164 3

122

134

INDIA N OCE A N

SOUTH AFRICA

Skye Bistro @ Fordoun 166

Sofitel Mauritius L â&#x20AC;&#x2DC;Imperial Resort & Spa 205

SOUTH AFRICA

Pondoro Game Lodge 168 H AUTE GR A NDE UR |T | + 2 7 ( 0 ) 8 6 1 AWA R D S |E | I N FO @H AU T EG R A ND E U R .COM | W | HAU TEGRA NDE U R.COM

MAURITIUS

SO Sofitel Mauritius 207

SOUTH AFRICA

Eaves Restaurant 170

MALDIVES

Hulhule Island Hotel, Maldives 209

SOUTH AFRICA

Gatsby Spa at Sun City Resort 172

MALDIVES

Conrad Maldives Rangali Island 211

MIDDLE EAST

MALDIVES

UNITED ARAB EMIRATES

BHAR Restaurant 180

Amilla Fushi 212 MAURITIUS

UNITED ARAB EMIRATES

Bussola Restaurant 182 KUWAIT

Jumeirah Messilah Beach Hotel & Spa 184

So SPA at SO Sofitel Mauritius 215

A ME RICA S MEXICO

The Spa at the JW Marriott Cancun Resort 218

LEBANON

Royal Spa Fitness & Wellness Center 186

CHILE

Aava Resort & Spa 220

SAUDI ARABIA

INTERVIEW: Makarem Hotels 188

OCE A NIA

OMAN

Zanta Spa at Grand Millennium Muscat 190

AUSTRALIA

ADGE Hotel 224

SAUDI ARABIA

Dallah Taibah Hotel 192 UNITED ARAB EMIRATES

Bombay Brasserie 196 QATAR

The Torch Doha 198 UNITED ARAB EMIRATES

Amici Restaurant at Yas Hotel Abu Dhabi 200

180

204

222

H AU T E G R A N D E U R G LO BA L AWA R D

Be s t

H OT E L S

S PA S

R E S TAU R A N T S REGISTER NOW FOR 2019

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EDITOR’S NOTE

BE INSPIRED This month our magazine will inspire those travellers that love to know where to wine and dine, spa & stay! With luxurious amenities and finest design details, to extraordinary culinary experiences and wellness escapes these properties are destined to impress. Discover a collection of the world’s magical places.

FOUNDER & PRESIDENT

O U R

P A R T N E R S

To b e co me an Event Par t ner o r Spo nso r co ntact us o n info @hauteg randeu r. co m

9 organic luxury from the sea

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GLOBAL GUIDE B E ST I N HOTELS , S PA S A ND RE STAURANTS The Haute Grandeur Global Guide ™ features only the best, inspiring the discerning traveller with a premium selection of hand-picked, Awardwinning hotels, spas and restaurants from around the world. Luxury is changing. It is not just about good food or service. It’s increasingly about discretion and simplicity. It’s a bold approach to exclusive hospitality. The Award winning properties in this guide raise the bar in the industry and have proved to be well deserved hotels to visit as rated by their guests. We have designed this limited edition luxury Guide to highlight the world’s Award winning hotels, spas & restaurants dedicated to deliver personalized services that break the traditional mould of luxury. We trust that by reading this edition you will every time find yourself inspired to explore a new destination. The Haute Grandeur Global Guide ™ can be used as in-room reading material, for libraries and ideal for lobbies.

COPIES OF THE HAUTE GRANDEUR GUIDE ™ FEATURING 2018 AWARD WINNG PROPERTIES CAN BE ORDERED.

Please enquire info@hautegrandeur.com

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O F F I C I A L H A U T E G R A N D E U R T R O P H Y TM Fa c t s a b o u t H a u t e G r a n d e u r E x c e l l e n c e A w a r d S t a t u e

• Gain global recognition • Showcase your great achievement to hotel guests by displaying the Award in your hotel lobby • The Award confirms that your hotel offer the highest possible standard and customer experience • Guarantee awareness and build staff morale.

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ASIA

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MALAYSIA

DoubleTree Resort by Hilton Penang DoubleTree Resort by Hilton Hotel Penang is set in the dynamic

a spacious suite with a separate living area, balcony, walk-in

northern beach area of Penang, just 45 minutes from Penang

shower and bathtub. Plunge into the pool, book a massage, or

International Airport. Take advantage of the complimentary

admire sea views as you energize in the fitness centre.

shuttle to the UNESCO World Heritage Site of George Town,

Perfect for families, the Penang resort is home to Malaysia’s

20 minutes’ drive away as well as the shopping, entertainment

first teddy bear-themed museum, TeddyVille. The resort also

and nightlife of Gurney Drive or Batu Ferringhi.

offers a Kids’ Club, an outdoor recreation area, and a children’s

swimming pool with an artificial beach. With a ballroom, three The Bayan Lepas business district and the SPICE Convention

meeting rooms, a Connectivity Zone and A/V technology, the

Centre are a convenient 45-minute drive away. The resort’s

resort is ideal for a host of events.

316 rooms and suites all have WiFi and many features a private furnished balcony and partial or full sea views. Choose

|W| www.penangresort.doubletree.com |E| PENMB-RES@hilton.com

ASIA

HOTEL

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INDONESIA

Hotel Indigo Bali Seminyak Beach Situated right on Bali’s most vibrant beachfront, Hotel Indigo

as well as thoughtful amenities and features at every turn.

Bali Seminyak Beach presents a unique tropical getaway for

Guests can also expect an array of lifestyle-led facilities

the upbeat and curious travelers who aspire to immerse in the

enclaved within the resort, such as six Café & Bar experiences

island’s stylish realm—where the story of its neighbourhood

that incorporate sustainable and locally-sourced ingredients,

is woven into the resort’s effortlessly authentic design and

a 24-hour lifestyle health club, ME Space, creatively versatile

inspiring services.

Gatherings & Events space, Sava Spa and our beachside bar and restaurant, SugarSand.

Hotel Indigo Bali Seminyak Beach encompasses 289 rooms, suites and pool villas; each equipped with a spa-inspired bathroom and fitted with artfully-designed interiors, vibrant modern color palette, locally-influenced decors and furnishings,

|W| www.seminyak.hotelindigo.com

|E| hotelindigobali.reservations@ihg.com

S H O RT L I S T E D

ASIA

HOTEL

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THAILAND

Clos Apalta Residence The Clos Apalta Residence, nestled between the foothills of

The suites’ décor is inspired by the four grape varieties of the

Chilean Coastal Cordillera (mountain range) and the rolling hills

Clos Apalta blend and offer serene and intimate spaces. The

of the Colchagua Valley, combines a respect for nature with

restaurant showcases local flavours and uses vegetables and

cutting-edge design.

herbs from the estate’s organic garden that are also available to guests. Hiking, mountain biking or horseback excursions are the

Clos Apalta Residence is located next to Clos Apalta Winery,

best ways to discover the unspoiled natural landscape of the

where state of the art winemaking meets magnificent

Clos Apalta vineyards.

architecture. There are only four suites that are nestled into the native forested hillside, each one with a private terrace that feature vineyard and mountain views.

|W| www.relaischateaux.com

|E| reservas@closapaltaresidence.com

ASIA

HOTEL

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INDONESIA

Samabe Bali Suites & Villas Samabe Bali Suites & Villas is located in the Southern part

Samabe Bali Suites & Villas offers an all-inclusive concept

of Nusa Dua area, that resonates beauty and sophistication

called â&#x20AC;&#x153;Unlimited Privilegeâ&#x20AC;? that offers unsurpassed luxury with

in a harmonious contemporary Balinese style. Guests can be

unlimited food and beverage, Samabe Signature Activities, high

assured that their individual needs and preferences will be

quality amenities, a daily refill of the minibar, complimentary

taken care of with meticulous attention to detail.

Wi-Fi, a 24-hour butler service as well as unlimited use of nonmotorized water sport.

The property features 39 luxury suites, seven penthouse villas and 35 standing villas on an eight-hectare resort that is blessed with a private white sandy beach and turquoise blue water.

|W| www.samabe.com |E| reserv@samabe.com

S H O RT L I S T E D

ASIA

HOTEL

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JORDAN

Four Seasons Hotel Amman Consistently rated the finest Hotel in Jordan, Four Seasons

With a casual, stylish atmosphere, Four Seasons welcomes

Hotel Amman is set atop the tallest of Amman’s seven hills

you with a variety of restaurants and lounges. Pick the setting

within the leafy streets of the prestigious Abdoun residential

to match your mood. Dine in true French style at La Capitale,

area. The 15-storey, white stone-and-glass Hotel is a beacon

Amman’s first real brasserie. Enjoy a buffet breakfast at Olea.

of elegance in the center of one of the Middle East’s most

Meet for local cuisine, light meals or high tea at The Foyer

welcoming cities.

Lounge. Or come to FIVE Grill & Lounge for relaxed dining on a terrace.

Guests are invited to stay at with us while they discover Amman and explore the historic sites of Jordan such as Petra, Wadi Rum or the storied waters of the Dead Sea, all within easy reach. Whatever is needed, simply ask – and enjoy the peace of mind that comes from Four Seasons expertise and friendly Jordanian hospitality.

|W| www.fourseasons.com/amman

|E| Reservations.Amm@fourseasons.com

S H O RT L I S T E D

ASIA

HOTEL

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VIETNAM

Naman Retreat The Naman Retreat is perfectly nestled on the pristine Non

This luxury retreat is a perfect getaway for those who crave

Nuoc beach which is one of the six most beautiful beaches in

something unique and desire to awaken their senses. Following

the world. The retreat is designed with a harmonious mix of

the philosophy of holistic wellness, Naman Retreat offers a

green foliage, natural stones and distinctive bamboos, creating

Detox Journey, designed to inspire positive lifestyle changes.

an oasis of tropical tranquillity to maximise purification and

This program also allows guests to reset and reconnect in mind,

relaxation for both body and mind.

body and soul. It’s time to experience unique wellness journeys

that go beyond typical spa “treatments”. Timeless Vietnamese agricultural heritage, seamlessly blends with luxurious modern charm in almost every corner of the resort complex. Naman Retreat features 242 elegant rooms, villas and residences, all equipped with bold minimalist interiors and sophisticated architecture.

|W| www.namanretreat.com

|E| reservations@namanretreat.com

ASIA

HOTEL

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CHINA

Hotel Royal Macau Hotel Royal Macau is an elegant luxury hotel situated on

Well equipped with a Fitness Centre, a swimming pool and

Estrada da Vitoria near the centre of Macau at the foot of the

a choice of 381 spacious guest rooms and suites over 19

city’s legendary landmark, the 90-metre-high hill, Colina da

floors, the hotel presents the highest standards in all areas of

Guia. Well placed for both business and leisure travellers, Hotel

accommodation and service in Macau. Every guest room at the

Royal Macau offers a haven of comfort and serenity in one of

hotel is beautifully appointed, using the finest furnishings in

Asia’s most exciting cities.

an innovative style, to create an atmosphere of contemporary luxury.

Hotel Royal Macau sits on the doorstep of the Guia Fortress, site of the first lighthouse on the Chinese coast. Within walking distance, guests will find the ruins of St Paul’s, the Vasco da Gama Monument and many other attractions in Macau’s vibrant city centre. Hong Kong is only an hour away, and the Chinese border gate at Zhuhai is a 15-minute drive.

|W| www.hotelroyal.com.mo

|E| reservation@hotelroyal.com.mo

ASIA

HOTEL

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ASIA

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VIETNAM

Pure Spa at Naman Retreat Perfectly nestled on the pristine Non-Nuoc beach between

As a pioneer in health and wellness holidays within Vietnam,

Da Nang and the historical ancient town of Hoi An, Pure Spa

Pure Spa at Naman Retreat is dedicated to the philosophy of

is a must experience at the world-renowned five-star Naman

holistic wellness - mind, body and soul. The spa offer Detox

Retreat.

Journey focused on cleansing and purifying your mind and body, restoring balance to your life. Within each Detox Journey,

With 15 luxury treatment rooms, male and female jacuzzi,

you are fully engaged in spa treatments, healthy meal plans,

sauna and steam rooms, gym, yoga pavilion and more, the spa

colon hydrotherapy, physical activities and wellness therapies.

envelops you in a healing and tranquil cocoon. Enjoy treatments

Whether you need to retreat, reflect, relax, rejoice or reconnect,

ranging from the signature Naman massage to shiatsu, and be

each element of the spaâ&#x20AC;&#x2122;s concept contributes to a physical and

pampered with the unique body wraps, pedicures, or create

spiritual renewal.

your own indulgence.

|W| www.namanretreat.com

|E| pure.spa@namanretreat.com

SPA

ASIA

S H O RT L I S T E D

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THAILAND

Park Hyatt Vienna Park Hyatt Vienna combines luxury with Viennese elegance

of body treatments and facials or exercise at the in-house fitness

in its 143 generously sized guestrooms including 35 suites

centre as well as the 15 metre (49 feet) indoor swimming pool.

ranging from 35 to 170 square metres (376 to 1 829 square

For business and social events, Park Hyatt Vienna offers 800

feet).

square metres (8 611 square feet) of premier meeting space in beautifully restored historical rooms. All meeting venues are

Guests can choose from various dining options including

equipped with the latest technology and are perfectly suited for

brasserie classics and cosmopolitan drinks at the historic The

presentations, exhibitions, private parties, fashion shows and

Bank Brasserie & Bar, a cocktail at the whisky and cigar lounge

cultural events.

Living Room, a typical Viennese coffee speciality at the CafĂŠ Am Hof or an afternoon tea at the Lounge. Arany Spa offers a tranquil sanctuary where guests can indulge in a vast selection

|W| www.hyatt.com

|E| bkkph-reservations@hyatt.com

ASIA

HOTEL

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MALAYSIA

Hilton Kuala Lumpur Overlooking the lush green Lake Gardens and located in KL

Hilton Kuala Lumpur is looking to redefine the art of dining with

Central, Hilton Kuala Lumpur is 28 minutes from Kuala Lumpur

the introduction of innovative dining outlets that pair great food

International Airport. Guestrooms and suites boast panoramic

with impeccable hospitality. Featuring ten unique restaurants

views of the KL Lake Gardens and are sumptuously furnished

and bars offering cuisines from across the globe, these dining

with a unique open plan residential design featuring luxurious

and entertainment outlets provide unparalleled choices, not

native timbers, South-Asian fabrics, Italian stone and discrete

only for hotel guests but for discerning diners who are looking

technology.

for a one stop gourmet destination and entertainment venue in the city.

Executive rooms and suites include access to the Executive Lounge with personalised service, stunning views and extensive local and international cuisines served throughout the day. The hotel features various restaurants and bars, a spa, a 24-hour gym, a freeform pool and 14 event spaces.

|W| www.kuala-lumpur.hilton.com

|E| reservation.kl@hilton.com

ASIA

HOTEL

Located in Ubud, the cultural heart of Bali and regarded as one of the best fine dining experiences in Indonesia, Mozaic

Serving both lunch and dinner, Mozaic Restaurant offers a

Restaurant is an oasis of inspired ingenuity. The restaurant

choice of tasting menus, available with or without wine pairing.

embodies Chef Chris Salans’ philosophy – French cuisine with

These menus showcase the marriage of contemporary French

Balinese flavours.

cooking techniques and presentation with native ingredients and the flavours of Indonesia.

The magical setting and the sublime food is responsible for the restaurant’s unrivalled reputation; one that has been built on the quality of ingredients, the perfect execution, the multitude of flavours, the excellent service as well as an outstanding wine

list.

|W| www.mozaic-bali.com

|E| reservations@mozaic-bali.com

Mozaic Restaurant

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INDONESIA

W ANT A

WINNER

ASIA

RESTAURANT

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THAILAND

Bo Phut Resort and Spa Set in pretty landscaped gardens, privacy and tranquillity

Go snorkelling among shoals of neon-coloured fish in the bay or

reign at Bo Phut Resort & Spa. The resort features 61 rooms

take a boat and discover other parts of the island. Wander down

including 32 villas, some with private pools and an impressive

to the nearby fishing village and see the fishermen bringing

spa with a vast range of treatments.The resort also offers two

in their daily catch. Go further afield and visit the nearby big

tantalising restaurants, Sala Thai Restaurant serving authentic

Buddha Shrine or Wat Plai Laem Buddhist temple. Return to Bo

Thai cuisine and Lâ&#x20AC;&#x2122;Ocean Restaurant serving Mediterranean

Phut Resort & Spa and sip a cocktail or two under a starry sky

specialities.

while listening to the waves lapping against the shore.

All the rooms, suites and villas at Bo Phut Resort & Spa are indulgently spacious and contemporary, yet retain a definite Thai style with the use of natural materials that blend in with the beautiful garden setting.

|W| www.bophutresort.com

|E| info@bophutresort.com

S H O RT L I S T E D

ASIA

HOTEL

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JAPAN

Lapidem Tokyo Spa Tokyo Spa is located in Tokyo Midtown. The spa offers three

The spa also treats their clients with the utmost hospitality and

luxurious private rooms with amenities carefully designed to

has garnered the highest ranked evaluation among Japanese

soothe clients. Once you indulge yourself in the comfort and

spas.

luxury of the spa’s service, you will lose sense of time. The Spa’s vision is to continue the rich Japanese tradition and The spa’s treatments are enriched with the interaction of the

ancient ideology by adapting to a more holistic approach in

five elements -metal, wood, water, fire and earth. This maintains

order to achieve optimum health in balance and harmony.

the balance of heart, body and mind. It also enhances a natural healing and achieves holistic beauty, even in today’s modernday lifestyle.

|W| www.lapidem.co.jp |E| spa@lapidem.co.jp

ASIA

SPA

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INDONESIA

S H O RT L I S T E D

InterContinental Bali Resort Blessed by an endless stretch of white sand beach overlooking

the island’s artistic heritage. There are six swimming pools,

the tranquil waters of Jimbaran Bay.

Planet Trekkers children’s resort, a fitness centre and plenty of recreational activities to keep guests occupied throughout the

One of Bali’s most renowned and enduring properties, this five-

day.

star resort was the first luxury property of its kind to be built on the shores of beautiful Jimbaran Bay.

Spa Uluwatu is a dedicated healing and beauty facility for individual sessions, while the exclusive Villa Retreats promises

The

recipient

multiple

international

awards

since,

indulging spa packages for couples.

A superb choice of

InterContinental Bali Resort seamlessly accommodates the

restaurant venues makes every dining experience an adventure

needs of travellers to Bali, whether it is couples, families, or

in culinary excellence.

corporate types. InterContinental Bali Resort features 417 guest rooms in three unique levels of accommodation. The property embraces a 14-hectare tropical landscape that is a blend of indigenous flora, gentle waterways and stone statues reflecting

|W| www.bali.intercontinental.com

|E| icbali.reservation@ihg.com

ASIA

HOTEL

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THAILAND

Conrad Spa Koh Samui Winner of the Best Hideaway Spa in Asia 2017 at the Haute

pride in delivering an integrated and personalized service. Each

Grandeur Global Spa Awards. Conrad Spa Koh Samui is located

spa treatment room has its own private deck with views of

atop a hill that provides stunning 270-degree panoramic

the ocean. Unwind with a wide variety of fitness and wellness

views of an azure sea. This luxury spa offers an experience

activities, including Tai Chi and Pilates.

that focuses on personal attention, sensory engagement and exceptional results. Conrad Spa Koh Samui offers a combination of traditional and contemporary techniques to help you unwind and relax. Our highly trained therapists are committed to excellence and take

|W| www.conradkohsamui.com |E| usmks.reservations@conradhotels.com

ASIA

SPA

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ASIA

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VIETNAM

The Grand Ho Tram Strip The Grand Ho Tram Strip became Vietnam’s first integrated

Located two hours away from the country’s economic hub,

beach resort in 2013. The resort offers a choice of luxurious

Ho Chi Minh City, the resort can be found on a 2.2-kilometers

room types, all with gorgeous views of the ocean or of the

stretch of pristine beach. The resort offers many world-class

Bluffs golf course.

amenities including Vietnam’s only large-scale live table casino, a dozen restaurant offerings, a spa, mini-golf, a waterslide, a

The resort also offers access to The Bluffs, Vietnam’s only top-

nightclub, a 1000-seat ballroom as well as convention facilities.

100 rated golf course, and is host to the Ho Tram Open golf championship on the Asia tour.

|W| www.thegrandhotram.com |E| reservations@thegrandhotram.com

ASIA

HOTEL

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QATAR

S H O RT L I S T E D

Regency Sealine Camp Nestled in a destination where the desert and sea meet

The camp offers guests beachfront cabanas for their use and

harmoniously, Regency Sealine Camp is a blend of traditional

comfort. These fully serviced cabanas are the pinnacle of beach

design coupled with modern comfort. At one hour away from

side luxury and offer a unique experience to guests.

the City of Doha, the desert camp offer guests comfort of a five-star hotel in the middle of the desert.

Regency Sealine Camp offers an array of activities for the entire family. From desert safari and dune bashing trips to camel

Regency Sealine Camp offers guests an extraordinary and

ride, these can be arranged during the time of booking. With

unique experience, while showcasing the natural beauty of

activities, special packages and unique tents, the camp is ideal

Qatar. The royal tents are equipped with five-star amenities that

for student trips and outings.

can be used for over nights stays, as well as guests who would like to use the tent for the day.

Relax at Regency Sealine Camp and let us take you on a journey like no other!

|W| www.regencysealinecamp.com

|E| sealinereservation@rhmqatar.com

ASIA

HOTEL

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VIETNAM

InterContinental Danang Sun Peninsula Resort Nestled in a lush nature reserve on a private bay on the Son

Located a short drive from the fascinating UNESCO World

Tra Peninsula in Vietnam, the InterContinental Danang Sun

Heritage historic town of Hoi An, the resort is the perfect setting

Peninsula Resort is nothing short of a magical feast for the

to slip away into a jungle and beach oasis, while being immersed

senses.

in the myth and beauty of Vietnam.

Have the wedding youâ&#x20AC;&#x2122;ve always dreamed of in the most

with 201 rooms, suites, and villas, is spread out over four levels

romantic location on Earth. The unique charm of an exotic beach

which are meant to represent Heaven, Sky, Earth, and Sea.

wedding combines with the unparalleled pleasures of an all-

inclusive honeymoon to create an ultimate wedding experience.

|W| www.danang.intercontinental.com |E| reservations.icdanang@ihg.com

HOTEL

ASIA

S H O RT L I S T E D

SINGAPORE

INTERVIEW: Porcelain Singapore

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|W| www.porcelainfacespa.com |E| admin@porcelain.com.sg

Pauline Ng Managing Director & Founder

“Our clients are treated the way we want to be treated, with honesty and integrity being the core values.”

What is your current biggest challenge competing on a global

feedback, daily client satisfaction form, and monthly Mystery

scale in a highly competitive industry?

Shopper evaluations.

The low barriers to enter, high marketing and R&D costs, and

We have also adopted a flat hierarchy in our organization –

catering to fast changing needs. I would say another challenge

giving a lot of autonomy to our front-line staff in how they

would be transparency — not so much of retaining it, but how

deliver the best service they can provide. Staff training is a top

we get the message across to people that this is a core value

priority – we equip our people with the right skills, knowledge

and practice at Porcelain.

and values, and we let them focus delivering the best Porcelain experience. We hire the right people, and we treat them right,

What is your secret to staying competitive?

so they treat our clients right.

One question we constantly ask at Porcelain is, “Does the

At the same time, we leverage on technology to help bridge

product deserve a space on your shelf?” If not, out it goes. This

gaps in communication and streamline work processes. So,

helps us streamline and continually develop / refine products

we’ve gone digital since 2011. We were one of the first facial

(and treatments) to make them better, more effective and

salons to introduce a booking app – Porcelain SG. While going

relevant to our clients.

digital, we have also preserved some of the key touchpoints where the human-touch is absolutely necessary, because we

We constantly listen to our clients, they give us the inspiration

want our clients to know there is always someone there, they

to develop treatments, products and give us directions

can reach out to

on what to focus on, e.g. our Annual Client Satisfaction Survey, Bi-Weekly Client Relations meetings where each CR representative shares client feedback, Bi-Weekly Supervisor meetings where we discuss client treatment results and

SPA

What is a “FUN FACT” about Porcelain Singapore?

How do you as manager keep the employees motivated to ensure award winning service is always delivered?

Our entire team is female! Can you imagine 50 women at our annual company retreat? Madness!

We focus a lot on building the heart of the company and ensured that our clients are treated the way we want to be

How do you see the association with Haute Grandeur Global

treated, with honesty and integrity being the core values.

Hotel Awards may improve your Spa’s revenue, how will you be using the news to your advantage?

A few things we relentlessly pursue are delivering outstanding results coupled with world-class service. To achieve that, we’ve

Clinching the Haute Grandeur award consecutively for six years

spent a great deal of resources (for an SME) to train our team

has definitely helped Porcelain gain credibility in the industry.

and hone their skills.

We aren’t the biggest brand out there, but the award gives potential and existing clients trust in our service and offerings.

Apart from that, we are not a company that follows trends, or sells whatever that is the flavor of the month. We know,

What is your short-term goal for the spa in general and do you

very clearly, our skincare school of thought, and develop our

feel this Award will assist to achieve this?

protocols and products based on the problems we see our

2019 remains an exciting year for us with the following in the

diagnosis system, so it is science backed). This ultimately gives

pipeline, and the award will pave the path for us as it always

us a lot of credibility, because we are relentless in pursuing

has: building credibility in our brand as a star luxury service

results, so our staff (and clients) know we are in it for the long-

provider.

term.

EXPANSION OF PRODUCT LINE We are also focusing on growing the Porcelain product line,

ASIA

clients face (which we diagnose using the most state-of-the-art

because they are right now being sold, only in our stores and on www.shopporcelain.com. OPENING OF THE PORCELAIN TRAINING ACADEMY To ensure our high service and training levels, we also plan to launch the first training academy later this year -- the Porcelain Academy. The academy was designed primarily for effective transference of skincare knowledge and practical skills across its therapists. Within the next few years, we hope to expand outwards and share our knowledge with external trainees, to foster a stronger, healthier and more robust skincare industry. OVERSEAS EXPANSION For years, I have been asked to bring the Porcelain brand overseas, we have been approached to open in more markets such as Vietnam, China, and Malaysia so we are definitely looking to set up our first outlet overseas this year. Our online product sales on www.shopporcelain.com have also been incredibly positive with about 50 per cent of our sales coming from the rest of South East Asia – and that has given me the confidence to look overseas.

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SINGAPORE

Hotel G Singapore

S H O RT L I S T E D

Hotel G Singapore is a lifestyle hotel, conveniently located

Additionally, the 24/7 gym is a haven for fitness buffs who can

in Singapore’s Museum and Arts District. With its trendy

enjoy the “vintage atmosphere” of the state-of-the-art gym,

communal spaces, a state-of-the-art fitness centre, high-speed

including treadmills with on-screen entertainment and boxing

Wifi and Instagrammable art displays dotted all over the hotel,

equipment.

Hotel G Singapore is the hotspot for millennials and locals alike. Known for its love to connect people, Hotel G Singapore extends

To cater to the needs of the millennial traveller, the hotel’s three-

its communal philosophy to its two unique dining concepts: the

room types – Good, Great and Greater – are all outfitted with the

all-new 25 Degrees Burgers & Liquor Bar and Ginett Restaurant

ultimate in internet connectivity, which includes complimentary

& Wine Bar, an instant-favourite with the locals.

high-speed Wi-Fi, 32-inch flat screen IPTV systems equipped with mirroring options and dedicated smartphones offering complimentary local and international calls.

|W| www.hotelgsingapore.com |E| res@hotelgsingapore.com

ASIA

HOTEL

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THAILAND

Pullman Bangkok Hotel G Pullman Bangkok Hotel G is a contemporary lifestyle hotel in

The five-star Pullman Bangkok Hotel G also provides in-vogue

the city centre of Bangkok. The hotel is located near to the

drinking and dining options on-site. This includes 25 Degrees

Chong Nonsi Skytrain Station (5 minutes’ walk away) and Silom

Burger, Wine & Liquor Bar – the city’s renowned 24-hour burger

underground subway (10 minutes’ walk away). It is also close

restaurant & bar as well as Scarlett Wine Bar & Restaurant, one

to the popular shopping and entertainment district of Silom

of the best rooftop bars in Bangkok that offers a stylish French

Road and Sathorn Road’s central business district, making this

dining concept and a chill-out venue for friends to enjoy fine

trendy hotel’s location is ideal for shopping, entertainment and

wines and cocktails.

business. With 469 modern and stylishly designed rooms, this design hotel has what every discerning traveller is looking for. From its floor-to-ceiling windows with panoramic views of the sprawling metropolis of Bangkok to its comfortable ambience and cool design.

|W| www.pullmanbangkokhotelg.com

|E| h3616-re1@accor.com

ASIA

HOTEL

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THAILAND

Park Hyatt Bangkok Park Hyatt Bangkok features contemporary architecture, matched by luxurious residential interiors, expertly curated art as well as world-class food and wine. The hotel promises to offer unique Thai experiences that reflect the countryâ&#x20AC;&#x2122;s rich culture, gracious hospitality and colourful lifestyles.

|W| www.hyatt.com |E| bangkok.park@hyatt.com

ASIA

HOTEL

Park Hyatt Bangkok’s architecture has been designed by AL_A, the London-based studio founded by Amanda Levete and Bangkok-based Pi Design. The hotel and adjacent luxury shopping mall are bound together by a continual looped form merging plinth and tower. This twisted coil forms a three-dimensional figure of eight, a lucky number in Chinese culture. Drawing on motifs and patterns found in traditional Thai architecture, the eye-catching façade is clad in extruded aluminium tiles, creating a shimmering moiré-like pattern. The design comes together with spectacular views of the bustling, energetic city from numerous outdoor terraces.

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INDONESIA

Kupu Kupu Barong Villas & Tree Spa by L’Occitane Imagine a timeless place, halfway to heaven, set in a magical

Arrayed over three hectares of lush tropical greenery, the

forest high above a river born on the slopes of sacred Mt Agung,

first resort to bring luxury to Ubud continues to deliver the

and named after the exotic butterflies that flit through mist-

quintessential Ayung Valley experience.

wreathed valleys and flutter above shimmering rice terraces. 74 This place offers the finest spa pampering in the boughs of a Mango Tree using the perfect blend of French savoir faire and Balinese soul, along with the finest essential oils and infusions of L’Occitane of Provence. Lovestruck couples may enjoy breakfast in a bamboo birdcage, serenaded by birdsong, and dine à deux as dusk descends, savouring French haute cuisine as they float on a private reflecting pool, far above the valley.

|W| www.kupubarongubud.com |E| reservation@kupubarong.com

S H O RT L I S T E D

ASIA

HOTEL

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THAILAND

Sofitel Bangkok Sukhumvit From personalized spa treatments to international buffet

Nana and Asoke BTS SkyTrain stations just steps away from the

at VoilĂ ! and the newly opened Belgian restaurant, Belga

Bangkok hotel. Delight in the genuine hospitality of our Sofitel

Rooftop Bar & Brasserie. At Sofitel Bangkok Sukhumvit on the

ambassadors, luxurious room amenities and our restaurantsâ&#x201E;˘

renowned Sukhumvit Road, you can immerse yourself in luxury

flavorful dishes at one of the best 5 star hotels in Bangkok

that blends art, French sophistication and Thai culture.

city centre. From personalized spa treatments to international buffet at Voila!, we endeavor to make your every wish come true

The many treasures of Bangkok are yours to discover, with the

|W| www.sofitel-bangkok-sukhumvit.com

at Sofitel Bangkok Sukhumvit.

|E| h5213-re@sofitel.com

S H O RT L I S T E D

ASIA

HOTEL

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HONG KONG

Residence G Hong Kong Residence G Hong Kong is a vibrant lifestyle hotel, that features

Every guest room is equipped with the latest technology; LCD

industrial chic design-inspired dĂŠcor with a subtle urban accent

Smart TV, Wi-Fi, iPod docking station and a smartphone with

that equals understated glamour and in-vogue atmosphere.

complimentary roaming data, local calls, and international calls to selected countries.

The hotel is a 30-minute drive from the airport and a short fiveminute walk from Jordan & Tsim Sha Tsui MTR stations. It reflects

The lounge and working station are located on the third floor

the rhythms of metropolitan Hong Kong with 38 cutting-edge

with a terrace for guests to work, gather and mingle with

guest rooms and a penthouse. The top floor consists of 5 room

complimentary daily bites and refreshments. The hotel also

types, ranging from 206 square feet to 808 square feet.

features a G Shop with cool branded items and souvenirs as well as Scarlett CafĂŠ & Wine Bar offering a French gourmet bistro-style menu and a wine cellar.

|W| www.residenceghongkong.com

|E| rsvn@residenceghongkong.com

HOTEL

ASIA

S H O RT L I S T E D

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THAILAND

Layana Resort & Spa Experience the art of relaxation, peace and tranquillity at the

If your pleasure is the art of health and relaxation, you can spend

adults-only Layana Resort & Spa, located on a 3 kilometre

your time enjoying the Wellness Zone, where the resort has

stretch of white sand facing the ocean and surrounded by

added a second half Olympic size lap pool, state of the art gym

verdant mountain and tropical forests.

facilities, a yoga platform and healthy juice bar. The Wellness Zone is connected to The Linger Longer Spa, a true sanctuary

The resort features 57 luxurious contemporary Thai style

of stress relief, where guests can rediscover their inner harmony

guest rooms, suites and villas boasting luxurious fittings, goose

through an extensive range of Eastern and Western health and

down duvets, elegant terracotta tiles, privacy blinds and silk

beauty treatments.

furnishings. At Layana Resort & Spa you will discover the true meaning of escapism.

|W| www.layanaresort.com

|E| resa@layanaresort.com

ASIA

HOTEL

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ASIA

Nepal

INTERVIEW: Hotel Yak & Yeti

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|W| www.yakandyeti.com

|E| reservation@yakandyeti.com.np

Monika Scheiblauer General Manager

“We believe in employee satisfaction as much as customer satisfaction.”

What is your current biggest challenge competing on a global

How do you see the association with Haute Grandeur Global

scale in a highly competitive industry?

Hotel Awards may improve your hotel’s revenue, how will you be using the news to your advantage?

-The biggest challenge that we are facing is the International Airport in Nepal, a bottleneck for high volume in bound

By associating with Haute Grandeur Global Hotel Awards,

tourists. This is being addressed on a national level by Nepal

we believe this association has not only did it help Hotel Yak

Government building 2 new international airports, one at

& Yeti to be listed in the international media but also helped

Bhairahawa, birth place of Gautam Buddha and another in a

Nepal to be listed on the chart.

tourist hotspot, Pokhara.

What is your short-term goal for the hotel in general and do

What is your secret to staying competitive?

you feel this Award will assist to achieve this?

Constantly improving on customer service and remain focused

Our short term goal is to constantly move upward on customer

throughout.

review sites like trip advisor and social media rankings.

What is a “FUN FACT” about Hotel Yak & Yeti?

Tell us more about your culinary team & why the culinary experience at your hotel plays such an important role to the

The chimney in our “The Chimney Restaurant” is over 65 years

guest experience.

old. Here at Hotel Yak & Yeti we believe a good meal served is a And it is a delight to inform we have few very dedicated staffs

guest earned. Hence, our culinary department is headed by

with us who have been with us over 30 years.

a world class Chef Ameya Deshmukh, he and his team in the hotel have always made a meal an experience for our guest,

because of that we tend to have lots of local guest along with

that accommodates up to 1000 pax. With its remarkable

our in house guests.

architecture which was built in 1890 A.D by Bir Shumsher Jung

ASIA

Hotel

Bahadur Rana, one of the most distinguished of the powerful How do you as manager keep the employees motivated to

Rana Maharajas.

ensure award winning service is always delivered? Besides the rich history the people that work here and their We believe in employee satisfaction as much as customer

hospitality that brings our guests back to us.

satisfaction. A happy employee delivers a more genuine work than an unhappy employee hence, every month we make sure to acknowledge our staff that have made an extraordinary contribution to us and award them for their hard work. Rewarding associates in back of the house as much as we do it in front of the house to keep a balance. We assure all of them get required day off or breaks so they come back to work refreshed and reenergized. We also hold an annual staff gathering as well, where we have games and invite all our staff with their families for a feast. What is your property best known for in the industry? Our property is known best for the our extraordinary unique Lal Durbar banquet halls which is the largest Hall in the city

EUROPE

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WINNER

EUROPE

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CROATIA

Esplanade Le Bistro Esplanade Le Bistro is traditional restaurant in Zagreb that is located within The Esplanade Zagreb Hotel. The restaurant has a strong heritage and history as the cityâ&#x20AC;&#x2122;s culinary innovator.

|W| www.lebistro.hr |E| lebistro@esplanade.hr

RESTAURANT

W ANT A

EUROPE

WINNER

Home to the legendary ‘Esplanade Strukli’ and celebrating a wide range of seasonal local produce such as Istrian truffle, sea asparagus and cepes, Esplanade Le Bistro fuses traditional Croatian cuisine with French panache. Showcasing the hotel’s iconic art deco heritage and featuring a glazed seating area, large terrace and summer grill menu, the restaurant’s menu of bistro classics is awe-inspiring. Sophistication and attention to detail, fresh local ingredients, and perfection of aroma and flavour are that which characterize this exceptional French gastronomic repertoire. Since its opening in 1986, Esplanade Le Bistro immediately assumed an important role in the city’s daily life and has been offering typical bistro-style meals ever since.

DENMARK

INTERVIEW: Absalon Hotel |W| www.absalon-hotel.dk

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|E| booking@absalon-hotel.dk

Karen Fødselsdag General Manager

“Being part of the Haute Grandeur Awards impacts positively on all areas of the Hotel operation.”

What is your current biggest challenge competing on a global

How do you see the association with Haute Grandeur Global

scale in a highly competitive industry?

Hotel Awards may improve your hotel’s revenue, how will you be using the news to your advantage?

Staff retention and recruitment. Most services in the hospitality industry are highly personalized, so it is necessary to devote

Being part of the Haute Grandeur Awards impacts positively

more time with guests. We therefor prioritize on-boarding and

on all areas of the Hotel operation. It shows excellence in

a healthy work-life-balance for our employees.

service & the highest standards. This keeps us alert and at our highest level to meet the expectations of an award-winning

What is your secret to staying competitive?

hotel.

We treat every guest like a VIP and value their feedback whether

What is your short-term goal for the hotel in general and do

positive or negative. Every guest receives a questionnaire upon

you feel this Award will assist to achieve this?

check-out and we monitor the feedback daily. This gives us valuable information that helps us acknowledge exceptional

Our short-term goal is to create brand awareness and we

employees and enhance areas that might need extra attention.

feel that this award helps us create unique brand recognition, which positively impacts our guests´ perception of our brand

What is a “FUN FACT” about Absalon Hotel? Karen Nedergaard, General Manger, actually lived at the hotel when she was a little girl – So she knows every little detail of the hotel.

How do you as manager keep the employees motivated to ensure award winning service is always delivered?

EUROPE

HOTEL

We emphasise personal development, individual management and are always focused on achieving good results. Our employees must feel togetherness at work and take care of each other. We are vey passionate about our employees and we recently won Great Place to Work’s award “Denmark’s Best Small Workplace.” What is your property best known for in the industry? CONCEPT24, innovation, great design, Events – a FUN place to work and stay.

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LUXEMBOURG

Sofitel Luxembourg Le Grand Ducal Overlooking the UNESCO listed Luxembourg city-centre with its medieval spires and Napoleonic battlements, the Sofitel Luxembourg Le Grand Ducal is located at the heart of the city with the Alzette and PÃ©trus valleys meandering below.

|W| www.accorhotels.com |E| h5555-re@sofitel.com

EUROPE

HOTEL

A grand modern glass structure featuring dramatic lines and curves, this 5-star hotel in Luxembourg is a landmark amid a tapestry of cultural, historical and natural sites. The hotelâ&#x20AC;&#x2122;s sleek contemporary design by Philippe Capron pays tribute to the blend of business and creativity that is synonymous with Luxembourg. The Sofitel Luxembourg Grand Ducal is located near the main train station served by the high speed train (TGV Est-EuropĂŠen) and close to the major multinational companies, ministries, luxury boutiques and main sightseeing areas of Luxembourg.

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EUROPE

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UNITED KINGDOM

100

Angler Restaurant Angler at South Place Hotel is a dazzling Michelin-starred restaurant with seafood at its centre. Led by Executive Chef, Gary Foulkes, the ever-changing menu features only seasonal and carefully sourced produce. Using passion and precision,

|W| www.anglerrestaurant.com |E| angler@southplacehotel.com

2018

RESTAURANT

W ANT A

EUROPE

WINNER

Gary meticulously curates each dish to celebrate the taste and textures of the ingredients, using a variety of techniques, flavouring and seasoning. To complement each dish, the Head Sommelier has compiled an extensive list of wines from both the new and the old world. The restaurant also features a semi-private dining room called The Chefâ&#x20AC;&#x2122;s View, making it an ideal space for intimate dinners. The restaurantâ&#x20AC;&#x2122;s Angler Terrace is an open-air space with an adjoining bar that features a retractable roof and heaters to ensure that guests stay warm and dry whatever the weather.

101

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CZECH REPUBLIC

102

Aquarius Restaurant Located in the Alchymist Grand Hotel and Spa, in one of the most beautiful districts of Prague in Malá Strana, this magical old-world establishment features the best Italian and Mediterranean cuisine that the city of Prague has to offer. The fine cuisine of the Executive Chef Tomáš Sysel is complemented by professional and friendly staff as well as a gorgeous fairy-tale setting that is simply unforgettable.

|W| www.aquarius-prague.com |E| restaurant@aquarius-prague.com

RESTAURANT

W ANT A

EUROPE

WINNER

The restaurantâ&#x20AC;&#x2122;s menu offers a wide selection of homemade pasta, fresh fish and seafood dishes. This fine dining establishment also offers traditional Czech dishes prepared with the freshest ingredients. The thoughtfully chosen wine list features more than 160 wines from the Czech Republic, France, Italy, Spain and Chile. The Aquarius Restaurant features an exquisite interior complete with Venitian stucco, hand-painted wall murals and antique furniture. Dining in the delightful inner courtyard in the summer months, is an enchanting experience. From Thursdays to Saturdays, piano singer Yves Chelala will entertain guests with his live music.

103

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PORTUGAL

104

Roots Restaurant & Bar Located at Aqua Village Health Resort & Spa in Oliveira do Hospital, the Roots Restaurant & Bar makes use of local produce to prepare a variety of traditional dishes.

|W| www.aquavillage.pt |E| reservas@aquavillage.pt

RESTAURANT

W ANT A

EUROPE

WINNER

Chef Vitor Pereira along with his ambitionus team, is responsible for the gastronomic delights that one would expect from a five star resortâ&#x20AC;&#x2122;s restaurant. With straight lines and marked by earth tones, the restaurant offers a wine list that features a selection of national and international wine, with a strong focus on wines from the DĂŁo region, some of which have been internationally awarded. In the bar, guests may enjoy a snack menu as well as a wide variety of signature cocktails while admiring the magnificent view of the lush green valleys of the Alva Valley.

105

SCOTLAND

INTERVIEW: Balbirnie House Hotel |W| www.balbirnie.co.uk

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|E| reception@balbirnie.co.uk

Nicholas and Gaynor Russell Owners

“The latest award has provided us with an opportunity to further ask ourselves what more we can do to celebrate Scotland’s hospitality, in terms of dining experiences.” What is your current biggest challenge competing on a global

How do you see the association with Haute Grandeur Global

scale in a highly competitive industry?

Hotel Awards may improve your hotel’s revenue, how will you be using the news to your advantage?

Worldwide differentiation. Balbirnie House is the newly confirmed Haute Grandeur recipient for ‘Best Destination

We can already see that the global award has immediately and

Wedding Retreat’, in a global context. We envisage that the

without doubt, struck such an emotive and poignant, resonant

joy and romance of this absolutely unique differentiator,

chord with future wedding clients, a totally romantic and brand

will be of the most profound interest for our national and

new dimension to our accumulated history. We can clearly see

international clients, enabling our property to truly stand out

many possible financial potentials.

in the incredibly crowded global market. What is your short-term goal for the hotel in general and do What is your secret to staying competitive?

you feel this Award will assist to achieve this?

Continual evolution and innovation considered on a monthly

The award was underpinned by previously winning Scotland’s

basis across the span of all that we do. Offering value for

Wedding Hotel of the Year on 12 occasions out of 14 years, in

money is also absolutely fundamental to what we do.

our national awards scheme, circumstances which have been

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unprecedented globally in any other country. We anticipate What is a “FUN FACT” about Balbirnie House?

the accolade will be wonderful news for prospective new clients contemplating future occasions. Underlined, the global

Whilst the original old Georgian Grade A Listed house has 77

award did not simply happen overnight, it’s the result of 3

chimneys, only 3 are in use today.

decades of accumulating work from our entire brigade.

Tell us more about your culinary team & why the culinary experience at your hotel play such an important role to the

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guest experience? The latest award has provided us with an opportunity to further ask ourselves what more we can do to celebrate Scotland’s hospitality, in terms of dining experiences. We envisage even more of a celebration of provenance, focussed on Scotland’s incredible natural larder. How do you as manager keep the employees motivated to ensure award winning service is always delivered? 107 Through a culture of responsibility to collectively doing all we can for each other, our local community, and always endeavouring to do our absolute best for Scotland hospitality. Community, Collaboration, Camaraderie, capital C’s across the span of the 85 individuals in our brigade. What is your property best known for in the industry? Providing a truly wonderful and romantic backdrop over the course of 3 decades, for a jaw-dropping accumulated history of weddings, and special events.

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FRANCE

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Le 1947 at Cheval Blanc Le 1947 at Cheval Blanc owes its name to the most prestigious and sought-after vintage of ChĂ˘teau Cheval Blanc and received a prestigious star from the Michelin Guide that celebrates the modern cuisine of Yannick AllĂŠno as well as an eight-year collaboration with Cheval Blanc Courchevel.

|W| www.chevalblanc.com |E| info.courchevel@chevalblanc.com

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The chef, twice awarded a three-star status, plays with boldness and tradition to enhance the taste in every one of his creations, never forgetting the abundance of the Savoie terroir to enrich his menu. The sensual and enveloping decor conceived by Sybille de Margerie opens the core of the kitchen onto the dining room. Sleek and intimate, Le 1947 at Cheval Blanc centres around a striking perforated Corian sphere, a behind-the-scenes invitation to discover the chefâ&#x20AC;&#x2122;s secrets.

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Nancy Bourguignon Restaurant Nancy Bourguignonâ&#x20AC;&#x2122;s restaurant is located at the foot of Les Baux-de-Provenceâ&#x20AC;&#x2122;s castle, in the heart of the Alpilles. Open for lunch and dinner, guests may take a seat in the bright dining room, on the terrace facing the Alpilles or around the guest table in the kitchen.

|W| www.ducotedesolivades.com |E| reservation@ducotedesolivades.com

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A self-taught talent, Nancy Bourguignon is a renowned “Maître Restaurateur” who arrived in the kitchen by chance, when lastminute guests arrived when the chef had already left. Nancy expertly concocts subtle and delicate dishes that are prepared using fine ingredients like early vegetables from Provence and line-caught fish and her light, feminine cooking style brings out the original flavour of her ingredients in full force. Accompanied by the advice of the sommelier, the plates go wonderfully with a wine cellar filled with small and great vintages.

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CROATIA

Jumeirah Frankfurt The striking Jumeirah Frankfurt is located in the heart of the city – just a few steps away from the popular ‘Zeil’ shopping street and the financial district.

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|W| www.jumeirah.com |E| reservations@jumeirah.com

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Jumeirah Frankfurt offers 218 spacious guest rooms and suites, with amazing views of the city. From original artworks by local artist Hartwig Ebersbach, to the beehives on the roof that produce the hotelâ&#x20AC;&#x2122;s own honey, at Jumeirah Frankfurt, things are done differently. Everything you experience at Jumeirah Frankfurt is a taste of the very best the city has to offer, whether youâ&#x20AC;&#x2122;re dining at the fabulous Max on One Grillroom, enjoying a Skyline Honey Massage at Talise Spa, or attending an event in the magnificent Crystal Ballroom. With little touches like a welcome drink and oshibori upon arrival and complimentary Wi-Fi throughout the hotel, the hotel aims to delight each guest during their stay.

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SLOVAKIA

INTERVIEW: Hotel Elizabeth |W| www.hotelelizabeth.sk

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|E| recepcia@hotelelizabeth.sk

Jan Svoboda General Manager

“ Really believe in leading by example, having a positive work environment as well as acknowledgment and recognition.”

What is your current biggest challenge competing on a global

Hotel Awards may improve your hotel’s revenue, how will you

scale in a highly competitive industry?

be using the news to your advantage?

Since its reopening in 2012, hotel Elizabeth has been the

Despite the fact of being a small country, Slovakia has a lot of

market leader in our region and also the benchmark for

great hotels available and an award would definitely help us to

our competitors. The idea is to always stay ahead of the

stand out and reach new customers.

competition and in order for us to continue doing so, takes

a great commitment on the day to day basis from everyone involved in the hotel’s operations.

What is your short-term goal for the hotel in general and do you feel this Award will assist to achieve this?

What is your secret to staying competitive? Alongside with other establishments we are really focused

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I cannot tell you our secret (otherwise the competition will

in making our town and region a top tourist destination in

know also), but we will always do everything possible to meet

Slovakia and having an awarded and recognized property,

the ever-increasing expectations of our guests.

would for sure help us doing so.

What is a “FUN FACT” about Hotel Elizabeth? Tell us more about your culinary team & why the culinary When at the hotel, one can see a Roman inscription which is

experience at your hotel play such an important role to the

carved into the castle rock and dates back to 179ac.

guest experience?

How do you see the association with Haute Grandeur Global

Our team, guided by Chef Lukas Kovacik, is able to meet any

dietary requests from our guests aside of always preparing new meals and season dishes. Our main focus is always the

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quality and freshness of what we serve. How do you as manager keep the employees motivated to ensure award winning service is always delivered? I really believe in leading by example, having a positive work environment as well as acknowledgment and recognition. What is your property best known for in the industry? High standard of services and its unique combination of historical and modern.

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Hualing. Tbilisi Sea New City Tel: +995 32 2 50 50 25 Fax: +995 32 2 50 50 26 www.hotelspreference.ge www.hotelspreference.com info@hotelspreference.ge

HOTELS & PREFERENCE HUALING TBILISI The 5-star Hotels & Preference Hualing Tbilisi is considered to be a leading Business Category hotel in Georgia, offering remarkable services to its business visitors as well as to individual guests. The hotel features 246 guestrooms and the largest meeting venue of 800 sq.m ballroom and 6 additional conference rooms. The hotel is also distinguished by its various food and beverage outlets, where guests can enjoy European as well as authentic Chinese cuisine. The hotel is also famous for its extensive recreation centre including a 25 meters long indoor swimming pool, gym, SPA massage centre, studio room, sauna and 3D golf simulator. Located in the new prestigious district of Tbilisi Sea the new city Hotels & Preference Hualing Tbilisi offers guests a perfect stay in an ecologically clean atmosphere with fresh air.

ENSEMBLE

Among various restaurants of Hotels & Preference Hualing Tbilisi, the hotel is famous for its unique Chinese Restaurant - Ensemble, where you can enjoy authentic Chinese dishes from various regions and provinces of China. Besides the main hall, the restaurant comprises 5 VIP rooms for the extra feeling of privacy and luxury.

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by Hotels & Preference Hualing Tbilisi

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NETHERLANDS

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Kamer01 Amsterdam As a Boutique Hotel, Kamer01 Amsterdam is the perfect choice to enjoy your stay in the iconic Canal District. The Canal House is situated in a spectacular panoramic bend of the beautiful Singel Canal.

|W| www.kamer01.amsterdam |E| post@kamer01.amsterdam

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The house has all the modern-day comforts and amenities, but none of this has compromised the houseâ&#x20AC;&#x2122;s original charm. Apart from their personal design aesthetic, the house still reflects the old Amsterdam style. Your hosts at Kamer 01, Peter and Wolter, have a discriminating eye for details, design and personal attention. They are cosmopolitan Dutchmen and spent most of their lives living in Amsterdam. Prior to owning and managing the B&B, Peter studied Art and Design and worked 25 years as an interior designer. Wolter studied Hotel Management and worked for several of the major five-star hotels. They decided to combine both their talents and expertise and do what they enjoy - to be the best hosts in the best B&B in Amsterdam!

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GREECE

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Kenshō Boutique Hotel & Suites, Ornos Kenshō Boutique Hotel & Suites opened in 2016 on the cosmopolitan island of Mykonos. The people, culture, and the blend of colors and materials will make your stay unforgettable.

|W| www.kenshomykonos.com |E| reservations@kenshomykonos.com

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Kenshō at Ornos is home to 10 suites and 25 luxury rooms, each with its own elegant design. Indulge in a gastronomic experience at Kenshō Fine Dining Restaurant, perched on the roof garden overlooking Ornos Bay or spend your evening under the stars while listening to music and tasting signature cocktails at Kenshō Bar. Relax and rejuvenate at Kenshō Spa, offering a Jacuzzi, Hammam, massage treatments, spa rituals and a fitness area with the latest gym equipment. Words like sea, sky, blue, light, and comfort appeal to the senses.

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GREECE

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Kenshō SPA, Ornos Enter a world of rejuvenation and wellness where you can choose from a wide range of treatments. Give yourself over to the experienced therapists and bask in the positive aura created by a fine selection of architectural choices and the spa’s unique, elegant design.

|W| www.kenshomykonos.com/spa |E| spa@kenshomykonos.com

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Enjoy a refreshing body mask of clay, cucumber and soothing products that nourish and restore skin moisture or try a relaxing body peel combined with a massage. Renew your mind, body and spirit on a journey to true wellness. Guests are encouraged to visit the spaâ&#x20AC;&#x2122;s hammam and to enjoy the steam room. The spaâ&#x20AC;&#x2122;s artistic design makes guests believe that they are in a real cave, offering them relaxation and rejuvenation. The spa also offers hi-tech sun beds with colour, sound and heat therapy as well as a jacuzzi area with a tropical rain bed.

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TURKEY

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Mandarin Oriental, Bodrum With sweeping panoramic views over the blue Aegean Sea, Mandarin Oriental, Bodrum offers a luxurious Mediterranean getaway on the Turkish Riviera. Overlooking the aptly named Paradise Bay, the 60-hectare resort is nestled within landscaped hillside gardens and surrounded by ancient olive groves and pine trees.

|W| www.mandarinoriental.com/bodrum |E| mobod-reservations@mohg.com

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135 rooms, suites, apartments and villas exemplify the ultimate in elegant, contemporary style, taking advantage of the resortâ&#x20AC;&#x2122;s outstanding vistas to inspire a feeling of being at one with nature. Filled with daylight, the Sea View Rooms and Mediterranean Suites are the most spacious on the Bodrum Peninsula, ranging in size from 72sqm to 145sqm. With nine bars and restaurants, the resort offers a broad range of innovative cuisines prepared by celebrity chefs and served in stylish and sophisticated surroundings overlooking the sea. The Spa at Mandarin Oriental, Bodrum offers the most comprehensive range of wellness, beauty and massage programs in the region, including Mandarin Oriental Hotel Groupâ&#x20AC;&#x2122;s holistic signature treatments. The resort also has a private beach and water sports activities ranging from scuba diving and snorkelling, to sailing and fishing.

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FRANCE

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Nolinski Paris Moments away from the Louvre and the Palais Royal gardens, enclosed between layers of history and Haussmann elegance, lies a temple to art and life à la française: the Nolinski. This breath-taking, characterful haven bears the hallmark eclectic refinement of decorator Jean Louis Deniot.

|W| www.nolinskiparis.com |E| booking@nolinski.com

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In the quiet discretion of its private apartments, this private home safeguards the secrets of the art of living, in a space where contemporary aesthetics and classical prestige meet enchantment and flair. From bright, luminous rooms and a mineral spa, to the RĂŠjane brasserie and the hushed tones of the Grand Salon, each space is an invitation to let the senses roam and emotions rise. The passion of Epicurean experiences and unimaginable dreams, through the art of attention to detail, intuitively paves the way for mystery at Nolinski Paris. Visitors wander through a world in which luxurious comforts, works of art and Parisian authenticity co-exist.

Hotel was inspected by Debbie Hall on January 14th, 2019 (Global Sleep expert)

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ROMANIA

INTERVIEW: Hotel Privo

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|W| www.privo.ro |E| rezervari@hotelprivo.ro

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Adina Plopeanu General Manager

“ The biggest challenge is to maintain our excellent quality of services ”

What is your current biggest challenge competing on a global

sommelier - Marius Danciu. The PRIVO wine cellar stores over

scale in a highly competitive industry?

350 wine labels, being the only hotel restaurant in Romania awarded with the prestigious Award of Excellence from the

The biggest challenge is to maintain our excellent quality

Wine Spectator, USA four years in a row (2015-2018). The

of services and the main idea of a great service is customer

efforts of the entire culinary team focus on delivering a special

satisfaction.

and

concept of dining in a hotel’s restaurant in which customer

anticipation of the guests’ needs are the key words that

care is essential, so our guests can have a unique experience

describe best the services that everyone will receive at

whether it’s a lunch, an a la carte meal or a wine pairing dinner.

Promptness,

customization,

flexibility

PRIVO. We consider an exceptional service to be a friendly one, sophisticated but not pretentious, and a permanent dialogue with the guest is a must. To achieve that, we have

What is your property best known for in the industry?

our professional and dedicated team which is constantly developing new strategies in order to succeed in an increasingly

We are unique on the Romanian market through the hotel

global, competitive and high-tech economy.

concept, where history and modernism complete each other to create an eminent style. Probably the most awarded hotel

Tell us more about your culinary team & why the culinary

& restaurant in Romania, PRIVO has received so far more than

experience at your hotel play such an important role to the

40 international & national awards for its outstanding services

guest experience.

in the hospitality industry in the luxury category, the excellent online reviews from the guests, the fine dining cuisine &

Our restaurant’s menu is crafted by the PRIVO team under the

culinary experience, the wine list of the restaurant and also for

guidance of Henrik Sebok, Certified Master Chef and in perfect

the design of the hotel.

harmony with the wine selection made by our professional

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ROMANIA

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Hotel PRIVO Located in a private and quiet area close to the TĂ˘rgu MureČ&#x2122; city centre, Privo is a hotel concept where history and modernism complement each other to create an eminent style. The hotel offers its guests exclusive rooms and apartments that will redefine comfort and design criteria.

|W| www.privo.ro |E| rezervari@hotelprivo.ro

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Privo is a minimalist haven for business and all-out relaxation where design creates a warm and welcoming dialogue with the historic ensemble formed by Villa Csonka and the surrounding park. Visible from all interior halls, the Secession style villa represents the ensembleâ&#x20AC;&#x2122;s main symbol and underlines the dialogue between old and new, the history and the present. Refurbished with original Thonet and Art Deco pieces dating back a century, the villa presents three matrimonial rooms and three deluxe apartments with direct access from the hotel lobby, each room and apartment featuring a unique design. The villa and the 3500 sqm park is historical monuments. Their restauration has brought back to life a part of the cityâ&#x20AC;&#x2122;s former glamour.

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FRANCE

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Brasserie Réjane At Brasserie Réjane, designed by Jean-Louis Deniot, locals and travellers can rub shoulders at the same table while tucking into Parisian specialities or a classic breakfast of a croissant and coffee. Brasserie Réjane provides a traditional French brasserie experience with a modern twist.

|W| www.rejaneparis.com |E| contact@brasserierejane.com

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The restaurant features three spaces laid out around a central room and private nooks that offer an intimate atmosphere. Guests are invited to enjoy the convivial atmosphere at the bar counter, embellished with brass and painted mirrors and the bucolic atmosphere in the winter garden greenhouse. The chef offers the essentials of brasserie, while the bar displays a large selection of liquors and elixirs. Chef Fulvio Pischedda’s menu brings back the famous egg mayonnaise, sea-bream tartar, duck Parmentier and the pastry created by Yann Brys “Meilleur Ouvrier de France”, Opéra, Pavlova and Crème Caramel.

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AUSTRIA

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The Bank Brasserie & Bar The Bank Brasserie & Bar, presented by Park Hyatt Vienna, is a hotspot in Vienna that features a cosmopolitan bar that is characterized by opulence and spectacular interior design. The restaurant features newly interpreted Brasserie classics and is located in the middle of the cashier hall of the former bank.

|W| www.restaurant-thebank.com |E| restaurant-thebank.vienna@hyatt.com

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Enjoy a European Brasserie feeling that is full of soul, yet rustic and subtle. A flavour map guides guests through a range of cocktails and presents uncommon and sophisticated creations that are adjusted to the time of the day and the preferred flavour. The team of chefs pamper guests with delicacies from regional and seasonal ingredients â&#x20AC;&#x201C; from light salads and sandwiches, to fresh seafood, meat- and fish dishes as well as traditional Austrian pastries.

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Restaurant du Palais Royal Renovated in 2015, Restaurant du Palais Royal is a Michelinstarred restaurant based in the historic, artistic and creative heart of Paris. After being taken over by Evok HĂ´tels Collection in November 2014, the site was completely reimagined.

|W| www.restaurantdupalaisroyal.com |E| contact@restaurantdupalaisroyal.com

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The large windows overlooking the garden establish a contemporary ambience in harmony with the surroundings. Upstairs, the two private rooms plunge you into the world of a Parisian apartment, ideal for confidential lunches and intimate evenings that recreate the feeling of being at home. On sunny days, the terrace is transformed to accommodate lunches and dinners in the heart of the garden. Chef Philip Chronopoulos offers a precise cuisine that will stir your emotions and reflect the beauty of nature in its plating.

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BELGIUM

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Serendip Spa & Yoga Serendip Spa & Yoga is a luxurious holistic wellness centre situated in Brussels on Place Stephanie. The spa and yoga centre are ideally located in the heart of the cosmopolitan and chic Avenue Louise quarter as well as close to global corporate headquarters and European governmental institutions

|W| www.serendipspa.com |E| info@serendipspa.com

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. Located in the centre, the spa provides an escape to the city’s hustle and bustle by offering a tranquil environment and a wellbeing oasis that beckons guests to enter and explore. Serendip, the ancient name of Sri Lanka, is the origin of the word Serendipity. This word, which means to make fortunate and unexpected discoveries guided by your inner wisdom and your intuitions, is a perfect description of the spa’s raison d’être. The guests of Serendip can experience its discoveries by taking part in traditional massages and specialised treatments using ancient techniques derived from century-old traditions and ancient wisdom, a yoga and meditation studio offering group classes and private lessons as well as special events, workshops and retreats on specific wellbeing topics.

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BULGARIA

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Spa Club Bor With 36 double rooms, 4 studios and 44 apartments, Spa Club Bor is the biggest four-star balneocomplex in Velingrad. All rooms and apartments are beautifully decorated and are equipped with plasma TVs, mini-bars, internet and telephones.

|W| www.spaclubbor.com |E| reservations@spaclubbor.com

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The hotel’s experienced chefs handpick healthy natural products that are used when preparing the delicious food in the hotel’s six restaurants. The hotel also offers various entertainment facilities such as a gambling area, a computer room, a kids’ corner and a tourist agency. Hotel Spa Club Bor offers international standards of service and the team of spa professionals can design individual health programs for guests. The spa offers cosmetic treatments and massages and guests are invited to enjoy the Ayurveda room, the Turkish bath, the steam bath, the sauna, as well as the relaxation room in the Spa Zone. Guests can also relax at the wellness Centre in the Jacuzzi, indoor swimming pool or watch the kids play in the outdoor swimming pool. Enjoy you stay at Spa Club Bor – A taste for life!

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BULGARIA

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Balneo Hotel Saint Spas Balneo Hotel Saint Spas first opened to the public in 2009 and is the biggest five-star hotel in the area, fully supplied with mineral water. The hotel is situated at the end of Velingrad, the Spa Capital of the Balkans, in the Chepinska River Valley, among pine-tree hills, wide velvet meadows and crystal blue skies.

|W| www.svetispas.com |E| reservations@svetispas.com

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It is a piece of the earth that was blessed with a healing gift, Roman and Turkish baths. The Radonova bath, the biggest mineral spring in the town, as well as one of the wonders of the Bulgarian nature â&#x20AC;&#x201C; the Kleptuza Karst spring (the biggest at the Balkan Peninsula), is located here. Whether on a business trip, honey moon or family vacation, Balneo Hotel Saint Spas is your top destination for complete relaxation. 145 Balneo Hotel Saint Spas - Where time stops surrounded by nature!

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UNITED KINGDOM

TĪNG Restaurant Derived from the Chinese word for ‘living room’, TĪNG, is the collective name of the signature restaurant and lounge on Level 35 of the Shangri-La Hotel, At The Shard, London.

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|W| www.ting-shangri-la.com |E| ting.slln@shangri-la.com

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Whether it is breakfast at sunrise or tea at sunset, soak in a backdrop of unsurpassed, iconic London views while savouring the best of British fare with an enticing Asian twist. Defined by delicate screens, the space hints at subtle glamour while the minimalistic architecture of the building complements the urban cityscape. Turquoise and gold hues enliven the space with colourful accents and the open-plan finishing deck offers a sneak-peak beyond the tranquil environment and into the lively buzz of the kitchen. Open for breakfast, lunch, dinner, afternoon tea and late supper, TÄŞNG Restaurant is the ideal culinary destination for any occasion.

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CROATIA

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Zinfandelâ&#x20AC;&#x2122;s Restaurant With its terrace views and alfresco dining options, Zinfandelâ&#x20AC;&#x2122;s Restaurant is widely regarded as the one of the best restaurants in Zagreb. Located at the Esplanade Hotel and renovated in 2004, the restaurant offers superb cuisine that combines excellent local ingredients with tastes from all over the world.

|W| www.zinfandels.hr |E| zinfandels@esplanade.hr

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Hotel’s Chef de cuisine, Ana Grgic is the talented and experienced chef who creates the restaurant’s innovative dishes that is served in an impressive and elegant location. Adding to the Esplanade tradition, this young chef is refreshing the local restaurant scene by connecting Zagreb with the Mediterranean and continental Europe. The restaurant’s menu features delicious and creative dishes that include fish, meat, poultry as well as vegetables and each dish is prepared with great care and a sense of beauty.

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AFRICA

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155

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KENYA

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Tulia Spa at Sarova Whitesands Beach Resort |W| www.sarovahotels.com |E| centralreservations@sarovahotels.com

Tulia Spa at Sarova Whitesands Beach Resort has been designed to help you relax and rejuvenate. The spa offers Ayurvedic, Western and Oriental treatments and facilities include an outdoor Jacuzzi, a reflexology pool, a steam room and a sauna. The Ayurvedic treatments are based on an ancient Indian form of holistic healing where health is a result of harmony in body, mind and spirit. These treatments include Abhangyam, a full body massage and Shirodhara, a head massage using traditional Ayurvedic oils and ingredients. The spa menu also includes treatments such as foot reflexology, manicures, pedicures, facials, body scrubs using Kahawa (made from finely ground Kenyan coffee) and the signature Tulia Massage. The spa promises complete rejuvenation of the body, mind and spirit in beautifully tranquil surroundings overlooking the Indian Ocean.

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SOUTH AFRICA

Harbour House V&A Waterfront |W| www.harbourhouse.co.za |E| waterfront@harbourhouse.co.za

Harbour House V&A Waterfront offers fine dining in a gorgeous setting. Experience fresh seafood paired with exceptional wines as you watch the operating harbour at one of Cape Town’s most infamous locations. With a prime position overlooking the bustling Victoria Basin on Quay 4, Harbour House V&A Waterfront has become a firm favourite for seafood-loving locals and tourists alike. While the Kalk Bay branch retains a more laid-back atmosphere, the branch in the Waterfront is a slightly more cosmopolitan version of what is one of Cape Town’s favourite seafood restaurants. The superb menu is a blend of time-honoured favourites and creative new dishes that remain true to the Harbour House ethos of fresh seafood with a gourmet spin.

“Excellent service & ambience, outstanding experience” Site visit conducted by Mr Cornel Truter, Dec 2018 (Global Travel Advisor) -

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SOUTH AFRICA

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Rhulani Safari Lodge |W| www.rhulani.com |E| reservations@rhulani.com

Rhulani Safari Lodge, situated in Madikwe Game Reserve, is set along a crest with stunning vistas of Madikwe. It offers five-star luxury accommodation in a malaria free environment. Early morning and late afternoon game drives will give guests the opportunity to view a wide variety of wildlife species, including the legendary Big Five mammals. The adventure begins when an African welcome awaits you at the lodge and seeing as Rhulani means â&#x20AC;&#x153;relaxâ&#x20AC;?, guests are invited to sit back and enjoy the African bush. Rhulani set out to transform the ordinary into the extraordinary, to build a modern-day refuge, an oasis of calm, a place to nourish the soul and to lift the spirit. Rhulani Safari Lodge invites you to experience the serenity and harmony of this special place as well as to celebrate nature and life.

AFRICA

HOTEL

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SOUTH AFRICA

INTERVIEW: Mhondoro Safari Lodge & Villa

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|W| www.mhondoro.com

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|E| res@mhondoro.com

Fritz Breytenbach General Manager

“ These awards instill confidence in our target consumer and travel agent alike. ”

What is your current biggest challenge competing on a global

How do you see the association with Haute Grandeur Global

scale in a highly competitive industry?

Hotel Awards may improve your hotel’s revenue, how will you be using the news to your advantage?

The way I see it, most travelers are only “borrowed” from 1 property to another over time. There are so many quality

These awards instill confidence in our target consumer and

Lodges delivering excellent experiences, the trick is to prove

travel agent alike. It’s a privilege to announce this to our

and convince potential new visitors and previous patrons that

partners. We will be using this news for PR across all platforms

visiting or returning to Mhondoro will be worth every cent.

of social media, as well as press releases and newsletters to our direct data base and travel agents.

What is your secret to staying competitive? What is your short-term goal for the hotel in general and do Tweak and tweak it again until it works better than the last

you feel this Award will assist to achieve this?

time, as well as genuine & personalized service depending on our guests’ individual needs.

Our short to medium term goal is to increase the occupancy of our lodge by 10% . As mentioned before confidence is key

What is a “FUN FACT” about Mhondoro Safari Lodge & Villa?

to attract visitors. When potential new guests learn about this prestigious award; it would assure them that they are making

There is something in the water here at Mhondoro… After

the right decision in choosing to visit Mhondoro.

5 of the female staff had babies within the last year; the Dutch owner, Frank Vogel, announced that he will pay for the

Tell us more about your culinary team & why the culinary

education of all children of the staff, for as long as they work

experience at your hotel play such an important role to the

at Mhondoro.

guest experience?

All our Chefs are hand-picked for their ability, passion and willing attitude to achieve only the best quality possible.

AFRICA

HOTEL

They are from various parts of South Africa; some of them with international experience. For us; it is not just about the safari experience, but the entire experience as a whole. Seeing our guests truly enjoying a delicious, fresh meal, where many ingredients are from our own organic vegetable garden; really make us feel good. How do you as manager keep the employees motivated to ensure award winning service is always delivered? I long have the attitude; that when the opportunity arise; I do whatever is needed to get the job done; (even if it means getting my hands really dirty), allowing my team to stand back and watch. If I can do it on the spot, they never have an excuse not to learn how to do it over time. What is your property best known for in the industry? For our quality personable service, and great guides, but mostly for our resident elephants coming to drink from our salt water swimming pool; often while guests are swimming! #poolellie

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GHANA

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Accra City Hotel |W| www.accracityhotel.com |E| reservations@accracityhotel.com

Where comfort meets convenience! The Accra City Hotel became Ghana’s first international branded Hotel in 1988, and has since gone on to win numerous international awards for its standards of excellence and multiple amenities offered to its guests. Located in Ghana’s commercial hub Accra, the only ISO certified Hotel in West Africa, Accra City Hotel offers 196 well-furnished guestrooms ranging from Queen-size rooms to Studio units. The 4 – star Accra City Hotel harmonises a unique concept with contemporary accommodation, fine dining restaurant, high – class facilities and legendary service. The Accra City Hotel provides the perfect stay in downtown of Accra, either for a business meeting, a magical holiday, or a romantic wedding and honeymoon. Facilities include a state-of-the-art fitness centre, outdoor swimming pool, tennis court and a children’s playground. Accra City Hotel’s Fihankra Restaurant is a treasure trove of subtle sensory delights; a theatre of the senses meticulously crafted to offer you an escape into serenity. Authentic traditional cuisines from around the world are exquisitely plated to harmonise with its classical architecture, minimal style and carefully selected art and craft pieces. All this glamour undoubtedly creates an experience of beautiful and graceful vista. At Fihankra Restaurant, there is no separation; only a surrender to the immediacy of one’s senses.

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HOTEL

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SOUTH AFRICA

Skye Bistro @ Fordoun |W| www.fordoun.com |E| reservations@fordoun.com

Skye Bistro @ Fordoun is an intimate boutique restaurant serving the Fordoun Hotel and Spa. Named after the Isle of Skye in Scotland, it is a favourite destination with locals and returning guests. Serving hearty country cuisine fused with international cuisine, Executive Chef Lorenzo Giliomee sources some of the Natal Midlandsâ&#x20AC;&#x2122; best produce for the varied menus. Breakfast is a combination of continental buffet and hot dishes. Start your day with flaky pastries, seasonal fresh fruits, preserves, midland cheese, boozy Scottish oats, light and fluffy omelettes or the healthy muesli pie and guava icecream. Lunch is a light and flavoursome affair with favourites like trout fish and chips, artisan pizzas and succulent burgers. Dinner entices with asian inspired smoked duck-breast and crepe, tempura prawns, salads, succulent lamb shanks, signature beef fillet gratineed with charcoal brie as well as fragrant curries. Desserts include mango, milk-tart and beetroot ice cream, decadent chocolate bread-pudding with Amarula ice cream and a Midlands cheese selection.

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RESTAURANT

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SOUTH AFRICA

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Pondoro Game Lodge

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|W| www.pondoro.co.za |E| reservations@pondoro.co.za

Pondoro Game Lodge is situated on the banks of the Olifants River in Balule Private Game Reserve inside the Greater Kruger National Park. An African safari is about intimacy, tranquillity and the romance of a bygone era. This small, exclusive 16-bed lodge fits the mould perfectly with eight chalets spread out along the largest perennial river in Kruger National Park. Experienced guides in open safari cruisers will not only use their knowledge and bushcraft to try and show you the Big Five and other game, they will do their best to paint memories of an Africa that will never fade away. A nature walk with an armed guide will add the thrill of encountering animals on foot. Your guide will page with you through natureâ&#x20AC;&#x2122;s book and explain to you the meaning of various tracks and why tracking is seen as the origin of science. Meals are an extraordinary culinary experience where traditional African cuisine fuse effortlessly with modern European trends.

Robbie & Lize Prehn, Owners, Pondoro Game Lodge at the 2016 Haute Grander Global Awards Gala Ceremony

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SOUTH AFRICA

Eaves Restaurant |W| www.grannymouse.co.za |E| reception@grannymouse.co.za

If fine dining is what you’re looking for, then look no further than Eaves Restaurant at Granny Mouse. This enchanting fine-dining restaurant offers romantic charm that is set to delight diners. Proving to be a firm favourite with guests, the romantic private dining area provides a sanctuary for those seeking a more luxurious dining experience. The restaurant’s culinary artists have experimented and perfected a range of eclectic dishes that make up stunning new menus suitable for the most sophisticated of palates. Focused on personalized, yet discreet hospitality where guests enjoy quality service and a world-class, contemporary South African menu, the restaurant’s menu changes seasonally to ensure that repeat guests are constantly surprised and charmed with every bite.

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WINNER

AFRICA

RESTAURANT

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SOUTH AFRICA

172

Gatsby Spa at Sun City Resort |W| www.gatsbyspa.co.za |E| gphs@iafrica.com

Gatsby Spa at Sun City Resort is a family-run business with over two decades of luxury spa experience. The spa caters to guests of Sun City which include national and international celebrities and dignitaries. From massages for day-trippers, to hair styling, their qualified team provides professional luxury beauty treatments. Relax and be pampered in truly beautiful and superbly appointed surroundings and enjoy the dream world that combines an integrated program of beauty care, therapies, treatments and leisure activities â&#x20AC;&#x201C; all designed to relax the spirit and harmonize the body, regenerate the skin and prolong its youth. Be pampered from top to toe with the unrivalled range of treatments and therapies ranging from Luxury Facials and Relaxing Massages to Body Wraps.

AFRICA

SPA

173

174

2018/2019

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AFRICA

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WINNER

179

ASIA

BHAR Restaurant

D A

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UNITED ARAB EMIRATES

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WINNER

BHAR Restaurant is designed to awaken the senses, evoking

glassware that combine intricate designs and engravings.

a feeling of tradition in a contemporary Middle Eastern style

Inspired by the forms and textures found in the region, the

brasserie. Chef De Cuisine Mohanad Alshamali, originally from

restaurant embraces the elements of water, stone, rich colours,

Syria, brings years of extensive culinary experience to this new

wood and light.

signature restaurant. Menu highlights include black cod Syadieh, crispy soft-shell crab saj with garlic mayonnaise and harissa and

Vibrant local entertainment is accompanied by a refreshing

duck fat chips â&#x20AC;&#x153;harraâ&#x20AC;?.

selection of house-brewed traditional and international teas flavoured with indigenous Levantine ingredients. The playful

The interior design and decor of BHAR Restaurant incorporates

twists on traditional flavours, authentic service and seamless

playful and exotic elements associated with the region. The

blending of old and new tastes, will charm guests at every turn.

modern Middle Eastern ambience is seen throughout, with all dishes and beverages served using plates, silverware and

|W| www.bhar-dubai.com |E| rhi.dxbbb.rr@renhotels.com

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RESTAURANT

181

Bussola brings you the finest flavors of Italy, made from

Bussolaâ&#x20AC;&#x2122;s talented chef crafts delicious plates such as homemade

scratch with exquisite ingredients and ample imagination in a

spaghetti, Burrata cheese with wedges of Italian tomatoes

cosmopolitan, beachside atmosphere.

marinated with oregano, roasted lamb rump with dried broad bean puree and Sea bass fillet cooked under aromatic salt. An

Bussola Restaurant features three restaurants in one concept,

impressive wine list, as well as classic Italian beverages such as

offering a suitable venue for any occasion. Diners are greeted

Prosecco and Peroni, are also available.

with a warm, minimalist atmosphere on the lower level, a relaxed and casual, family-friendly atmosphere in the upper

deck pizzeria and pre-dinner drinks in the Bussola Lounge.

|W| www.bussoladubai.com |E| 03034.restaurants@westin.com

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Bussola Restaurant

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RESTAURANT

183

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KUWAIT

184

Jumeirah Messilah Beach Hotel & Spa Imagine a place where time stands still. Where you can indulge

The Royal Spa at Le Royal Hotel, Beirut also boasts the only

your senses, raise your spirits and replenish your soul. The Royal

authentic Turkish Hamam in Lebanon, as well as an indoor

Spa at Le Royal Hotel, Beirut Lebanon is the perfect sanctuary

swimming pool with a sea view and a complete gym with

to relax and rejuvenate. If you ever dreamed of being completely

personalized training.

and exquisitely spoiled, the spa is perfect for you. This 4-floor complex covering 6000 m2 boasts panoramic views of the Mediterranean Sea, indoor and outdoor Jacuzzis, a sauna, a mud bath and Turkish bath, aerobics classes, squash and tennis, in addition to many unique spa treatments.

|W| www.jumeirah.com |E| JMBreservations@jumeirah.com

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HOTEL

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LEBANON

186

Royal Spa Fitness & Wellness Center Imagine a place where time stands still. Where you can indulge

The Royal Spa at Le Royal Hotel, Beirut also boasts the only

your senses, raise your spirits and replenish your soul. The Royal

authentic Turkish Hamam in Lebanon, as well as an indoor

Spa at Le Royal Hotel, Beirut Lebanon is the perfect sanctuary

swimming pool with a sea view and a complete gym with

to relax and rejuvenate. If you ever dreamed of being completely

personalized training.

|W| www.leroyal.com |E| spaguestrelations-bey@leroyal.com

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SPA

187

SAUDI ARABIA

INTERVIEW: Makarem Hotels

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|W| www.makarem.sa |E| tamar@hewargroup.com

188

Mr. Hassan Ahdab President Hotel Operations

“ It was an honour to be named Saudi Arabia’s leading hotel group and recognised for our “world-class and authentic services” at the Haute Grandeur Global Hotel Awards.” What is your secret to staying competitive?

What is a “FUN FACT” about Makarem Hotel?

We offer a unique hotel brand that is unrivalled in the

Makarem was founded 35 years ago – our first hotel was

KSA marketplace. It is a local hospitality brand operated to

Makarem Ajyad Makkah Hotel, which opened in 1983 and

international upscale standards. We pride ourselves on offering

is Makkah’s first five-star property. This hotel is currently

guests an intuitive and personalised service, as well as spiritual

undergoing an extensive refurbishment project and will remain

guidance when we introduced the unique Spiritual Concierge.

the company flagship hotel

All of our hotel employees go through standard hospitality training and have engrained Makarem Brand Values. Our

How do you see the association with Haute Grandeur Global

loyalty programme, the Karam Club, is another selling point,

Hotel Awards may improve your hotel’s revenue, how will you

as well as our membership of VOILÀ, which entitles guests

be using the news to your advantage?

to enjoy rewards and earning opportunities at independent hotels and resorts around the globe. Both provide members

It was an honour to be named Saudi Arabia’s leading hotel

with multiple privileges and benefits. In 2018, we launched

group and recognised for our “world-class and authentic

a new subsidiary, ‘Karam for Umrah Services’, to support the

services” at the Haute Grandeur Global Hotel Awards. These

development of the ‘Makarem Hotels’ brand and its expanding

accolades provide a powerful platform for promoting the

inventory in the Holy Cities, as well as the growing number

Makarem brand to key audiences globally. It confirms to our

of religious tourists visiting both. The company offers special

business partners and our guests that Makarem’s brand vision

Umrah

and

is being realised and recognised in the market place. World-

services to visitors to

class standards and authenticity are the values on which

Makkah,

and

we pride ourselves and these awards are testament to our

gateway cities such as

professional and passionate colleagues who are committed

Jeddah that include meals,

to providing the best service possible. It also motivates our

ground

transportation,

hotel teams to continue their outstanding efforts and I am

airport

meet-and-greet,

certain these factors combined will drive more business to our

spiritual more.

packages Medina

guidance

and

Makarem properties.

HOTEL What is your short-term goal for the hotel in general and do

2018 we provided training opportunities for more than 400

you feel this Award will assist to achieve this?

employees company wide. They took part in Makarem’s ‘My Journey’ training programme, which focuses on providing a

Makarem Hotels has entered an exciting period of growth. In

personalised and intuitive services to our valued guests. As a

2018 we signed an agreement with owner Mr. Abed Al Qurashi

result, the guest satisfaction rate at Makrem exceeded 84 % in

to operate the Makarem Jabal Al Kaaba Hotel in Mecca,

December 2018. In addition, all staff were trained on our new

comprising 416 rooms and suites and located 800 metres

technology systems and our leaders and sales team took part

from the Holy Haram. This is scheduled to open in time for the

in upskill training throughout the year.

2019/2020 Umrah season and marks another milestone in our plan to grow Makarem’s pipeline to 10,000 keys by 2028. Our

We believe our employees are our most valuable asset – the

short-term – and long-term – goal is to continue identifying

pillars of our company and crucial to our success. Testament to

opportunities to grow Makarem’s footprint in Saudi Arabia. At

this is Dur being listed 15th place in the list of Great Work Places

hotel level, we recently implemented cutting-edge technology

KSA 2017, which reflects our commitment to providing our

designed to enhance guest loyalty and improve efficiency

employees with the best standards of working environments.

and profitability and in 2019 we are focused on leveraging

(We participate in the annual Great Place to Work survey). We

our multiple new systems to their full potential. Guest and

were also recognised as the ‘Hospitality Company of the Year’

stakeholder engagement are crucial in driving awareness of

at the annual MEED Awards in 2017. This accolade not only

our brand, strategy and initiatives. Gaining recognition from

recognised our outstanding performance in meeting business

the Haute Grandeur Global Hotel Awards will enhance our

achievements, but in maintaining a healthy internal culture.

Tell us more about your culinary team & why the culinary experience at your hotel play such an important role to the guest experience. Makarem is committed to Food and Beverage excellence

MIDDLE EAST

promotional efforts and encourage this engagement.

and last year we rolled out several initiatives that focused on enhancing our culinary offering. We introduced new recipes and dishes, as well as a quarterly culinary calendar that included F&B promotions, themed nights and special offers designed to enrich the guest experience. In addition, chefs from Makarem Ajyad Hotel Makkah were recognised at the prestigious culinary competition that took place during HORECEA 2018 (November 27-29, 2018), which is testament to their expertise. 2019 will see a special addition to our corporate team with the arrival of a Food and Beverage Inhouse concept design consultant aimed at revamping concepts and design of some our existing outlets. This will further ensure that our restaurants and teams are at the forefront of gastronomic advancement, offering new refreshing menus and designs. How do you as manager keep the employees motivated to ensure award winning service is always delivered? In order to provide our guests with a distinguished and personalised service, we invest in our top talent and in

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OMAN

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Zanta Spa at Grand Millennium Muscat Derived from the ancient Sanskrit word meaning calm & serene,

Signature Treatments include a 90 minutes session with Healing

Zanta Spa offers a variety of holistic treatments using natural

Hot Stones, which combines all the benefits of thermotherapy

products and methods shared by many Asian and Middle

with gliding strokes to create a deeply relaxing and healing

Eastern cultures. Leave the world behind and step into our

massage along meridian lines. Using the warm stones and

haven and feel the calming energy and soothing scents that fill

Moroccan blended oil to ease muscles and restore the bodyâ&#x20AC;&#x2122;s

the air. Lose yourself in the subtle golden elements of richness

energy and vitality. Or for a more Middle Eastern experience,

and reflections, complementing and contrasting of muted

chose the Arabian Journey a 2.5 hour combination of full body

natural stone.

exfoliation and cleansing with detoxifying massage. Wondrous coconut oil is poured on the third eye chakra followed by a deep

Zanta Spa takes you back to the origins of wellbeing. Nature

scalp massage. This journey will leave your skin refreshed, your

and its abundance sources, connecting lifeâ&#x20AC;&#x2122;s valuable elements

body Invigorated and your mind deeply relaxed.

in every space we offer for your indulgence.

|W| www.millenniumhotels.com/en/muscat |E| reservations.gmm@millenniumhotels.com

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SPA

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SAUDI ARABIA

192

Dallah Taibah Hotel Dallah Taiah Hotel is located opposite to the Prophet’s Mosque

The elegant and plush décor in the hotel’s lobby creates an

in the Holy City of Madinah and is only 20 minutes from

instant haven for guests returning from their city excursions. The

Madinah International Airport. It offers extensive facilities for

serene environment further transcends into the 447 luxurious

families, individuals and pilgrims alike, complemented by warm

units. A versatile choice of room styles is available to suit every

and genuine Saudi hospitality.

family’s requirements, including eight diplomatic style suites with two bedrooms, as well as dedicated dining and living areas.

The hotel offers easy access to nearby malls and local shops, the business district area and major historical sites such as Mount Ohud, Quba, Qiblatain, and Baqi Mosques. Among Dallah Taibah’s many unique features, is its architectural splendour that is only superseded by its proximity to the Holy Prophet’s Mosque, located just a few steps away from Masjid-e-Nabwi.

|W| www.newdallah.dallahtaibah.com |E| sales@dallahtaibah.com

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Taking Centre Stage Discover the dramatic and warm ambience of Teatro, a perfect setting for an unforgettable night out, offering both indoor and outdoor seating as well as a bar area. Experience a culinary show, performed by talented chefs, in an open kitchen and taste fusion flavours from Italy, India, Japan, China and Thailand all under one roof.

Teatro. Where Eastern cooking meets Western cuisine

194

Only at Park Rotana For bookings please visit rotanatimes.com call +971 2 657 3333 or email fb.park@rotana.com

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W ANT A

WINNER

195

Bombay Brasserie

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UNITED ARAB EMIRATES

W ANT A

WINNER

A tête-à-tête between classic and contemporary, Taj Dubai’s

promising to feature the finest and freshest ingredients as well

Indian designer kitchen, Bombay Brasserie, promises drama,

delicacies to please the vegetarian palate.

realism and innovation. Situated in the heart of Business Bay, Bombay Brasserie comprises of an open kitchen complete with

Bombay Brasserie’s offerings and authentic flavours are

a Tandoor Grill that lets visitors in on the action while they

rooted in its history and have rung true with the constant

await their delectable food. Vibrant oversized art adorns the

guest feedback displaying a genuine sense of adoration for the

walls with a botanical bar concept and interiors featuring velvet

brand. The superb team, the “Bombay Brigade” thrives to make

upholstery and brightly printed cushions.

Bombay Brasserie a ‘second home’ to all patrons.

Bombay Brasserie’s first opened its doors in Kensington, London in 1982. Even now, the menu reflects the continuous exploration of the two multi-cultural cities and its cuisines,

|W| www.tajhotels.com/tajdubai |E| fbreservations.dubai@tajhotels.com

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RESTAURANT

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QATAR

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The Torch Doha This luxury five-star hotel has been the tallest building in Doha

from business meetings to large weddings, fully equipped to

since 2007, with an exterior of 2 624 LED lights that bring

accommodate guestsâ&#x20AC;&#x2122; needs.

the building to life after sunset. The Torch Doha is an iconic hotel that spreads across 51 floors, consisting of 163 rooms,

The propertyâ&#x20AC;&#x2122;s Health Club offers a personalized service with

all offering a unique in-room iPad solution that serves as a

unsurpassed relaxation opportunities, including fitness and gym

navigation system for the entire room. Each room has a mood

facilities on the 19th floor as well as a sauna and jet-shower

lighting system which provides a unique visual experience with

experience, followed by a cantilevered sky-high swimming pool,

12 different colour options to choose from.

80 meters above ground.

The Torch Doha has three distinct restaurants that includes

Due to its exclusive concept, The Torch Doha will introduce

the only revolving restaurant in Qatar, known as Three Sixty.

guests to a new era of Qatari hospitality

The hotel also boasts six meeting rooms for events ranging

|W| www.thetorchdoha.com.qa |E| reservation@thetorchdoha.com

MIDDLE EAST

HOTEL

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UNITED ARAB EMIRATES

Amici Restaurant at Yas Hotel Abu Dhabi Amici Restaurant is a friendly, modern Italian restaurant based

The restaurantâ&#x20AC;&#x2122;s menu is complimented by a delectable beverage

in Abu Dhabi. The restaurant is located at Yas Hotel Abu Dhabi,

menu to complete a fantastic dining experience. Guests can

a beautiful destination that gracefully represents genuine Italian

dine indoors or enjoy the tranquil surroundings on the terrace.

gastronomy. 200 Amici Restaurant at Yas Hotel Abu Dhabi offers a casual ambience to dine with family and friends over unpretentious Italian classics. Indulge in delicacies that reflect sumptuous

created using the freshest daily ingredients.

D A

merchants hailing from different parts of Italy and all dishes are

offering is prepared with ingredients sourced from artisanal

homemade cuisine and house-made Italian pasta. Each signature UR

W ANT A

WINNER

|W| www.yashotelabudhabi.com |E| dining@marriott.com

MIDDLE EAST

RESTAURANT

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INDIAN OCEAN

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MAURITIUS

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HOTEL

Sofitel Mauritius L ‘Imperial Resort & Spa Spread over 9 hectares of tropical garden, Sofitel Mauritius

Sofitel Mauritius L’Imperial Resort & Spa offers a wide range

L’Imperial Resort & Spa is located on the west coast of Mauritius.

of dining venues blending local cuisine with French and Asian

Outlining Asian-style architecture, Sofitel Mauritius L’Imperial

delights. Our award-winning SoSPA is the ideal place to get

Resort & Spa’s decor has been done using natural materials

away from the everyday; from ayurvedic massage to hot

with the aim of creating a Zen and peaceful luxury atmosphere.

stones treatments, our Guests will be pampered by our team

This 5* hotel is just one hour from the international airport, and

of professional therapists. Our Asian sanctuary offers both

only 5 minutes from the charming village of Flic en Flac. The

Day and Night Menus using Cinq Mondes, Decléor and René

resort comprises 30 Superior sea facing rooms, 113 Luxury sea

Furterer products.

view rooms, 42 Family Prestige suites overlooking the Japanese garden, 5 Opera ocean view suites and 1 Imperial ocean view

|W| www.sofitel-imperial-mauritius.com |E| H1144-RE@sofitel.com

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Suite.

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MAURITIUS

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S H O RT L I S T E D

HOTEL

SO Sofitel Mauritius Sofitel has created a radiant oasis, where Lek Bunnagยนs

SO Sofitel Mauritius welcomes you into a fragrant, luminous

inimitable architecture has been enhanced with exclusive

tropical paradise highlighted by modern architecture and fine

designs by Kenzo Takada as well as lush vegetation, a turquoise

materials. The fine art of French-style living has been subtly

lagoon and a quietly flowing stream. SO Sofitel Mauritius is

enhanced by the rich local culture, resulting in a unique and

based on the southern coast of the island and brings you to

intense celebration of all the senses.

one of natureยนs finest settings. Soothing yet vibrant, elegant and naturally sophisticated, a place complimented by genuinely

At the So Spa and So Fit, guests are invited to achieve total

attentive service to make your stay unforgettable. Enter a world

relaxation and well-being through techniques inspired by

of refinement set beside the languid waters of the Indian Ocean.

ageless traditions from all over the world. Discover or rediscover Mauritius at a resort where modern design enhances natural

|W| www.sofitel-so-mauritius.com |E| H6707-RE1@sofitel.com

INDIAN OCEAN

paradise.

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MALDIVES

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HOTEL

Hulhule Island Hotel, Maldives Hulhule Island Hotel has the distinction of being the only hotel

Surrounded by the unblemished natural exquisiteness of

on the island where an international airport is located. It is less

the Maldives, Hulhule Island Hotel has a wide range of guest

than five minutes travel from the airport and complimentary

facilities on offer and maintaines extremely high standards for

hotel shuttles are available around the clock for the convenience

the comfort of each international traveller.

of guests. The closest island Male, the capital city, is a 10-minute boat ride from the hotel. In MalĂŠ, guests may visit cultural sites, the lively and buzzing fish market as well as local markets to get

|W| www.hih.com.mv |E| sales@hih.com.mv

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INDIAN OCEAN

acquainted with the Maldivian way of life.

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MALDIVES

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HOTEL

Conrad Maldives Rangali Island For those who journey to discover inspiration, Conrad Maldives

and bars, two spas and a curated collection of locally inspired

Rangali Island is the quintessence of resort destinations,

experiences, is designed to connect adults and children with the

inspiring travellers to lose themselves in a sanctuary of bliss and

charm of Maldivian culture.

to live their passionate selves. Conrad Maldives Rangali Island is an inspirational backdrop Guests are invited to navigate aquatic gardens and to discover

featuring intuitive service and a distinctive mix of experiences,

rare marine life whilst dining above and below the water. With

activities and dining, making it an unforgettable destination for

unparalleled views of the Indian Ocean at every turn, the resort

couples and families.

features Villas and Suites tucked amongst natural greenery and

|W| www.conradmaldives.com |E| mlehi.maldives@conradhotels.com

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dotted above the Indian Ocean. The resortâ&#x20AC;&#x2122;s 12 restaurants

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MALDIVES

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Amilla Fushi Chic, understated, unparalleled – Amilla Fushi has transformed

and groups of friends. Only 30 minutes by seaplane from Malé

the traditional Maldives experience with a distinct approach to

International Airport, Amilla Fushi offers a stylish ‘homecoming’,

sophisticated indulgence.

whether it’s a guest’s first visit or their tenth. The name itself translates to ‘island home’ – effortlessly welcoming in the most

A comfortably elegant retreat in the UNESCO Biosphere of

idyllic ways. Amilla Fushi is managed by The Small Maldives

Baa Atoll, the resort island stands apart from the crowd with

Island Co (TSMIC).

its minimalist white villas and its appreciation for the avantgarde. Clean, contemporary architecture creates a safe Harbour for the discerning traveler, while warm, thoughtful service and faultless attention to detail caters equally to families, couples

|W| www.amilla.mv

|E| stay@amilla.mv

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INDIAN OCEAN

HOTEL

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MAURITIUS

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SPA

So SPA at SO Sofitel Mauritius At SO Sofitel Mauritius, everything from the architecture to

An exclusive and spectacular treatment is the acupuncture

the expert treatments and cosmetic products work together to

natural facelift with golden needles, which respects rigorously

render a wellbeing experience that is exclusive to the Sofitel So

controlled protocols, thanks to the permanent presence of a

SPA concept.

qualified therapist in Chinese medicine.

Exclusive beauty treatments that are 100% natural and organic

So SPA offers poetic, naturally rejuvenating treatments enriched

have been created with the expertise of French Thémaé Haute

with local fruits and spices

Cosmetology brand. Inspired by the art of tea, nourished by near and distant cultures, the Thémaé range glorifies this plant in a thousand different ways with treatments imbued with subtle

|W| www.sofitel-so-mauritius.com/en/ |E| H6707-RE1@sofitel.com

INDIAN OCEAN

perfumes and sumptuous textures.

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AMERICAS

217

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MEXICO

218

The Spa at the JW Marriott Cancun Resort The 35 000 square-feet, three level deluxe spa at the JW Marriott

The spa features 17 treatments rooms offering a cosy and

Cancun Resort exude classic elegance and sophistication with

quiet space where guests can indulge in a complete healing

beautifully selected dĂŠcor and an immaculate layout.

experience to get the most out of the beneficial effects of the top-notch treatments.

The Spa nurtures mind, body and spirit of our valued guests with a wide variety of soothing massages, body scrubs and

The Spa offers spectacular views of the Caribbean Sea and

polishes, facial treatments, healing water baths and exclusive

the Nichupte lagoon and includes state-of-the-art fitness

spa treatments carefully designed to relieve tensions, diminish

equipment, a dedicated aerobics room, spa salon, indoor heated

and soothe physical and emotional stress provided by highly

lap pool, jacuzzi and a health bar.

trained professionals that will leave our guests feeling refreshed and renewed.

|W| www.jwmarriottcancunspa.com

|E| mhrs.cunjw.spa.reception@marriotthotels.com

SPA

AMERICAS

S H O RT L I S T E D

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CHILE

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Aava Resort & Spa The 35 000 square-feet, three level deluxe spa at the JW Marriott

The spa features 17 treatments rooms offering a cosy and

Cancun Resort exude classic elegance and sophistication with

quiet space where guests can indulge in a complete healing

beautifully selected dĂŠcor and an immaculate layout.

experience to get the most out of the beneficial effects of the top-notch treatments.

The Spa nurtures mind, body and spirit of our valued guests with a wide variety of soothing massages, body scrubs and

The Spa offers spectacular views of the Caribbean Sea and

polishes, facial treatments, healing water baths and exclusive

the Nichupte lagoon and includes state-of-the-art fitness

spa treatments carefully designed to relieve tensions, diminish

equipment, a dedicated aerobics room, spa salon, indoor heated

and soothe physical and emotional stress provided by highly

lap pool, jacuzzi and a health bar.

trained professionals that will leave our guests feeling refreshed and renewed.

|W| www.aavaresort.co|E| booking@aavaresort.com

AMERICAS

HOTEL

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OCEANIA

223

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AUSTRALIA

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ADGE Hotel |W| www.adgehotel.com.au |E| reservations@adgehotel.com.au

OCEANIA

HOTEL

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Values discerning the ‘conventional’ from the ‘exceptional’.

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