Small Business

A Hilton Head Island-Bluffton Chamber of Commerce Initiative in Partnership with the Business Community, Town Governments and Residents

Small Business

Small Business Task Force Phase One Best Practice Recommendations The following Best Practice recommendations are meant to enhance public health and safety in response to the COVID-19 pandemic as part of the first phase of a CDC three-phase reopening plan.

CHECKLIST Recommended Steps for Safe Reopening

Deep clean and sanitize place of business. ☐

Develop and post a COVID-19 safety plan that addresses social distancing, cleaning and sanitization, customer flow, use of PPE and personal hygiene. ☐

Create a schedule for enhanced cleaning and designate employees to perform the sanitization protocols. ☐

Recommended Employee Safety Provide employees with robust training on proper hand hygiene, use of PPE, minimal-contact service and other protective measures as recommended by the CDC, SCDHEC and OSHA. Document training of all employees. ☐

Consider dividing employees into A and B teams to keep one group of employees available to work should exposure to COVID-19 become an issue in the workplace. ☐

Consider FDA-approved antibody testing. ☐

Conduct temperature checks and health assessment of all employees upon arrival for shift. ☐

Communicate with employees regularly regarding their health status and the health of anyone with whom they may be in close contact. Send home any staff member who has been diagnosed with COVID-19 or in contact with someone with the disease. Request that staff members notify management if they have traveled to a CDC-designated “hot spot.” ☐

Advise employees to stay home if they are feeling ill or have any symptoms of a communicable virus. Provide employees with masks and sanitary gloves to use as directed by the CDC, SCDHEC and OSHA. ☐ ☐

Provide hand sanitizer. Encourage employees to wash their hands often. ☐

If possible, limit the number of employees onsite and allow for 6-foot social distancing. ☐

Rather than masks, consider buffs for employees, especially those working outdoors. Two-layer buffs are now available and can be ordered to include your logo for marketing purposes. ☐

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Recommended Customer Safety Change business practices to reduce contact with customers if possible. Consider Zoom meetings, window delivery of food, etc. ☐

Space furniture in lobby, waiting area and offices to allow for 6-foot social distancing. If available, provide separate ingress and egress to business. ☐ ☐

Schedule appointments to control flow of customers. Tape or mark 6-foot spacing at counters and waiting lines. ☐ ☐

Place signs in appropriate areas to remind customers to practice social distancing. Consider providing masks to guests who feel uncomfortable in a public environment. Provide hand sanitizer at entrance to business and other relevant areas. ☐ ☐ ☐

Recommended Other Protective Measures Use EPA-approved disinfectants to sanitize high-touch surfaces throughout the day. These include door handles, bathroom fixtures, light switches, counter tops, credit card machines, touch screens and furniture. ☐

Require guests to sign a waiver that includes a health screening of COVID-19 symptoms. ☐

Designate a “safety officer” on each shift to be responsible for ensuring employees and customers are adhering to COVID-19 safety protocols. ☐

Post on business door and website the “Safety First” seal developed by the Chamber of Commerce certifying the business is following all recommended protective measures to safeguard public health. ☐

Install protective acrylic sneeze guard shield at payment and pickup counters where applicable. ☐

Note: All businesses must adhere to requirements and restrictions mandated by local and state governments, as well as the CDC, SCDHEC and OSHA.

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