Evidence Reporting All information gathered from our field based units is transmitted via GPRS modem to our data centre. This data is then accessible over the web by the manager of the asset 24/7, meaning no involvement from the IT department. This approach leads to significant saving on time, effort and reliability compared to going to each unit to collect and record data. The information collected can be viewed in over 50 pre configured formats, or the client can download the raw data for their own bespoke reports. The data is collected hourly from the mains power units. Those that are based more remotely, and therefore battery powered, send in their data once per day, and in some more remote cases, once per week. Collecting time based data means that our clients can use the systems to analyse numbers and attitudinal change under different days of the week or situations. Maybe it shows that more people use a street on a Tuesday morning, or people are happier with a service on a Thursday afternoon, and decisions can be made which reflect the new information. The central system waits for each unit to report in its data. If the unit fails to report, this leads to an exception report, and the reasons can be investigated. This helps build reliability as units can be vandalised or fail for some reasons, and this regular heartbeat alerts us to the situation, and ensures all units are operational for the optimal amount of time. Sometimes there are circumstances where the signal is too weak for GPRS to operate. There are other solutions which can be deployed, but in all situations the unit will store all data, and can
objective field data direct to your desktop
be downloaded in a single effort at the end of a trial.
Redman Road Porte Marsh Ind Estate Calne Wilts SN11 9PR t 01249 822063 f 01249 823140 e sales@h2evidence.com
www.h2evidence.com
Certificate No: GB 7040
Certificate No: GB 15207
objective field data direct to your desktop