20 Powerful Networking Tips for Women by Dawn L. Billings, CEO & Founder of The Heart Link Women’s Network & TROVA Business Network
How do others SeeYou? If you want to be a leader who attracts quality people, the key is to become a person of quality yourself. Jim Rohn
Copyright© 2005 by Dawn L. Billings Published by DCB Publishing Mesa, Arizona 85213 All rights reserved. ISBN 1-893431-42-8
by Dawn L. Billings, CEO & Founder of The Heart Link Women’s Network & TROVA Business Network
Other books by Dawn L. Billings 52 Ways to Create Overflowing Success in Your Life The ABC’s of Great Networking Reach for the Stars: Customer Service that Shines The Shipbuilder’s Workbook: Leading People by Managing Relationships Greatness and Children: Learn the Rules From Innocence to Entitlement (with Jim Fay) Choose to Be Great Success Workbook Entitled to Fail, Endowed to Succeed: America’s Journey Back to Greatness What Went Wrong With Our Relationship? It Started Out So Good The Perfect Heart Greatness is Never an Accident Inspiring Quotes and Poems of Greatness The ABC’s of Loving a Woman Possibilities II: Stories from the Heart that Feed the Mind Co-authored with her son Corbin: The ABC’s of Becoming Great The ABC’s of Great People Skills E Book
What Have You Got to Give? Dawn’s Websites:
www.DawnBillings.com www.TROVAWomenBusinessDirectory.com www.TROVABusinessNetwork.com www.TROVABusinessDirectory.com www.TheHeartLinkNetwork.com www.WomenEntrepreneurBusinessAward.com E-mail Dawn choosetobegreat@aol.com Call Dawn 918-605-1492 by Dawn L. Billings, CEO & Founder of The Heart Link Women’s Network & TROVA Business Network
What Kind of Networker areYou? We make a living by what we get, but we make a life, by what we give. Winston Churchill
by Dawn L. Billings, CEO & Founder of The Heart Link Women’s Network & TROVA Business Network
20 Powerful Networking Tips for Women Introduction………………………………….……..…..5 1. Choose the Right Network……...………………..….6 2. What Fits Your Personality?............………..……….8 3. Be Consistent…………………….….............…….…10 4. Get Involved………………………..................….….12 5. Don’t Settle for Second Best.....……………….……14 6. Follow Up and Follow Thru…………....….….…....16 7. Appear Confident...............…………….………..….18 8. Be Aware of Your Body....……………….……...…..20 9. Seek to Understand..........................…………....…..22 10. Use Your Time Wisely.................................…..……24 11. Shake Hands Sincerely.............……………….…...26 12. Use the Person’s Name.................……………..…28 13. Ask Open Ended Questions.........................……...30 14. Listen Carefully................................………….…...32 15. Return the Favor......……............................………34 16. Be a Connector….............................................……24 17. Know Your Business................……………….…...26 18. Express Positive Thoughts.............……………..…28 19. Networking is Marketing.............................……...30 20. Just Do It………..........................................….…...32 About the Author........................................……………34
by Dawn L. Billings, CEO & Founder of The Heart Link Women’s Network & TROVA Business Network
Are You an Entitled or Endowed Networker? Don’t complain about what you don’t have. Use what you’ve got. To do less than your best is a sin. Every single one of us has the power for greatness, because greatness is determined by serviceto yourself and to others. Oprah Winfrey
by Dawn L. Billings, CEO & Founder of The Heart Link Women’s Network & TROVA Business Network
Introduction: We are only truly great when we dedicate our lives to benefiting the lives of others. Dawn L. Billings,
Hi, my name is Dawn Billings, and I have created this short, succinct booklet to help women everywhere understand some of the most powerful business networking tips that exist. Since I had a private practice for many years, networking was something I did not know much about. My family therapy practice stayed full and I barely had time to turn around, let alone network. When I decided I had a passion for helping women everywhere, not just those who made it to my office, I realized that business networking was an important part of women strengthening and growing their businesses, as well as, their relationship ties in the community. In the beginning my desires to help small business professionals entirely targeted to women, so I researched women’s networking and was disappointed. I was hoping to find an environment that was loving, supportive and encouraging, instead I found a “let’s get down to business” feel. by Dawn L. Billings, CEO & Founder of The Heart Link Women’s Network & TROVA Business Network
Maybe it was me? Maybe I was different or had been a touchy-feely therapist for too long, but I wanted to experience joy in my new connections? I wanted to feel safe, comfortable and listened to. I discovered that most of the women networking organizations were built around the male model of business networking. I wanted to attend a female networking event built on the women’s endocrine system but there wasn’t one, so I decided to create one of my own. That was 3 years ago in 2008. Now in 2011, The Heart Link Women’s Network has over 150 women networking locations in the US and Canada and I receive emails everyday from women thanking me for this beautiful, fun and effective way for women to meet, greet, connect and especially market their businesses. I was right. There were a lot of women like me in the world. I built The Heart Link Women’s Network for women to link heart-to-heart. That is why we named it The Heart Link Network. There are secrets to becoming an effective and powerful networker. These networking secrets are really no different from the secrets to creating successful relationships in all areas of your life. People are people and networking is simply meeting people and creating meaningful relationships. If we understand that basic premise, the rest falls into place. The rules are simple. We need to take an interest in others, listen to what they have to say, collaborate and cooperate to help one another. The people we meet need to believe we actually care about them, their dreams and their success. They need to feel that we are not just self-consumed robots that are attempting to sell something. When I designed The Heart Link Network, I wanted to build in a way for every woman to be heard by every woman. I wanted to transform competition into collaboration, and end women talking at each other, and help them by Dawn L. Billings, CEO & Founder of The Heart Link Women’s Network & TROVA Business Network
speak to one another, so I created the three-minute showcase for every woman to share what she was passionate about. In three minutes women have a chance to communicate what is behind the name tag and share a bit of her soul. Continually refining your networking skills is critical to developing as an expert networker. This booklet contains some specific business networking basics for being not only a great networker, but a happy successful person. In these few short, succinct but powerful pages, I will highlight qualities that distinguish endowed networkers from entitled networkers, while discovering how attitudes colored by entitlement negatively impact a networker’s ability to network effectively. You might be wondering, “What is she talking about? What does it mean to be entitled or endowed? Why is it important? Why should I care?” You should care because entitlement is the root cause of most, if not all, failure in business, communication and relationships. An entitled perspective causes people to believe they have a “right to demand”, or they “deserve to have their wants and desires fulfilled immediately. It poisons motivation, desire, appreciation, compassion, generosity, reverence, and respect, all of which are crucial to achieving success. It also destroys any opportunity for genuine happiness. If you approach networking from an entitled perspective, there is a great chance that your networking efforts will fail. No one owes you doing business with you. When people choose to do business with you, or to refer to you, it is always a gift that you should appreciate greatly.
So what does an endowed networker look like? When we view our lives and experiences from lenses of endowment, our lenses are covered with words like, “Blessed,” “Fortunate,” and “Lucky.” A perspective of endowment invites us to take inventory of all that is good in our lives, within our companies, and within our employees while at the same time inspires us to go forward and take the necessary actions that will by Dawn L. Billings, CEO & Founder of The Heart Link Women’s Network & TROVA Business Network
strengthen the areas that are weak. When we feel abundant personally, we behave in kind, respectful, and collaborative ways. We find ways of sharing our bounty, our talents; our knowledge. This view of the world creates a vastly different internal experience than lenses covered with “Not Enough,” and “You owe me.” An attitude of entitlement twists and limits our experience of the world around us. It causes us to view people we network with negatively, and justifies failure as it dismisses accountability. In the end we find, entitled networkers fail, while endowed networkers succeed. This booklet contains 20 proven ways to get the most out of your business networking efforts:
Give, and it will be given to you; a good measure, pressed down, shaken together, and running over will be put into your hands. For with the same measure that you use, it will be measured back to you. Luke 6:38
by Dawn L. Billings, CEO & Founder of The Heart Link Women’s Network & TROVA Business Network
1.Choose the right Network: Learn what networking events are available in your community. Depending on your products, services and your personality, you need to examine what networking environments you feel most comfortable marketing your business. Some women feel much more comfortable networking with other professional women. The Heart Link Women’s Network is a great example of an intimate environment where each woman receives 3 full minutes to showcase their products or services. Everyone listens and pays careful attention. It is a very warm, collaborative feeling without competition. If you are a man who would like to find a more collaborative environment and have more time to showcase your products and services, TROVA Business Network is a new business networking organization that launched April 2011 that offers its members 2 full minutes to share and has business networking meetings once a month. But they are offering something very unique. Along with the business networking event each month, they offer a professional think-tank and brainstorming event exclusively for their members and also give each member an online advertising mini-website on the TROVA Business Directory and the TROVA Women Business Directory. by Dawn L. Billings, CEO & Founder of The Heart Link Women’s Network & TROVA Business Network
2.What Fits Your Personality? What business networking environment AND what position is the best fit for your business and your personalty? When you are considering what is the best fit, consider more than the type of business networking groups out there, consider also if you are a natural born leader, or you prefer to simply attend. If you are a natural born leader and like having control to create the relationships that best fit your needs, you might not want to settle for being a member of a networking group, but instead consider leading one. There are many business networking groups and all need great leaders. There are some networking groups, like TROVA Business Network, that actually pay their leaders to network. Leading might be a much better fit for your personality or your community because the perfect business networking group that best fits you, might not be available until you bring it to your community. Don’t be afraid to step outside your comfort zone. Remember, what you give comes back multiplied.
by Dawn L. Billings, CEO & Founder of The Heart Link Women’s Network & TROVA Business Network
3.Be Consistent: Be consistent. I cannot state it more clearly than that. Whatever business networking environment you choose, it is critical that you be consistent. Join a group or two and lead one as well, but it is consistency that will pay off in the end. When other business professionals get a chance to get to know you, your products and services and they believe you are dependable, they are more likely to do business with you and refer their friend’s business as well. Whether you feel more comfortable attending a women networking event or a mixed business networking event, a happy hour type of networking, joining a referral club, or a professional think-tank is the best fit for your needs, the most important component of successful, effective business networking is consistency. Figure out where you fit best and then be consistent. People want to do business and refer to, people they know and trust. Consistency helps people build trust with you. If they learn to depend on you, they believe the people they care about can depend on you as well.
by Dawn L. Billings, CEO & Founder of The Heart Link Women’s Network & TROVA Business Network
4.Get InvolvedVolunteer or Lead: The best way to succeed at business networking is to get involved. Don’t just show up and be a bystander. Ask how you can help. Volunteer for a position that will
help you get in front of the people you most want to know. My
father used to tell me that success is about “what you know” so get a great education, but as I grew up I began to realize that it is also important “who you know”. The more I network, the more I realize that it is not just what you know, or who you know, it is critical to consider, who knows YOU? Who knows you? Who is talking about you? Who respects you? Who trust you? Who knows how capable you are? The more people who know you, the more they can keep your name and brand in front of the people they know. If you want to be known in your community, get involved. Volunteer where you can make a difference. Become a stand out leader in your community. You will be a amazed at how helpful it is to growing your business, but you will more amazed at how good you feel for being involved.
by Dawn L. Billings, CEO & Founder of The Heart Link Women’s Network & TROVA Business Network
5.First Impressions Matter : First impressions mater. Don’t let anyone attempt to convince you otherwise. People size you who they believe you are in the first few seconds of meeting you. Therefore, when you are getting ready to network, consider ways that you can stand out and be memorable. What is unique about you? What is your best feature? How can you accent what is best about you. I have learned that one of the best ways to make a great first impression is to be real, and come from your heart. When you network think of it as a treasure hunt. What treasure will you find as you are meeting new people? People can sense your intentions. If you genuinely are interested in learning about people and helping them, they can feel it without you saying anything. That is why, before you attend a networking event, make sure your heart and head are in the right place. Go with the intention of making meaningful connections. Think of ways you can connect others to resources and other people who they need to know. First impressions matter.
by Dawn L. Billings, CEO & Founder of The Heart Link Women’s Network & TROVA Business Network
6. Follow Up & Follow Thru: Follow up and follow through. These two phrases are two of the most important when learning to expand your circle of influence and gain continued exposure for your business. Many believe that 90% of success is in the follow through. Think about it. Why bother to attend business networking events to meet people if you are not going to follow up and create meaningful relationships with the people you meet? The magic is in relationships and relationships cannot become relationships if you don’t follow up and create opportunities for them to deepen and thrive. Everything you do is a personal statement of your integrity. People listen to what you have to say, and compare it with what you do. Delivering on your promises, and remaining true to your word is what follow through is all about. Insure the words you speak are followed by congruent actions. Deliver more than you promise and you will quickly become known as someone who can be trusted. Follow up and follow through and you will reap the benefits of your business networking efforts in ways you can’t imagine.
by Dawn L. Billings, CEO & Founder of The Heart Link Women’s Network & TROVA Business Network
7. Wear a Confident Smile: What ever else you might wear to a business networking event, wear a confident smile. People are attracted to confidence and genuine enthusiasm. There is nothing worse than seeing someone with a sour look on their face. People instinctively know, that is not the direction I want to go. But when you see a broad, welcoming smile, it beckons you to come closer. Have you ever noticed that when someone is smiling at you, you can’t help but smile back? A smile is a universal welcome. It is the way we let others know it is safe to approach us and learn more about us. Smiles make us appear more confident even when we might not feel that way inside. If you are shy, I recommend pretending to be confident by putting on a warm and welcoming smile. Ask yourself, “What would a confident person say or do?” I have found that if at first we pretend to be confident and accessible, what we discover is that soon we aren’t pretending at all.
by Dawn L. Billings, CEO & Founder of The Heart Link Women’s Network & TROVA Business Network
8. Be Aware of Body Language: Ninety percent of what we say, we say with our bodies. We might not even realize how much truth we are communicating without speaking a word. Have friends and people that you trust tell you what they hear your body saying when they talk to you. When you meet someone, your goal is to be memorable, good memorable, not bad memorable. There are many ways to be memorable, but the best way to leave a great impression is to leave the person with the feeling that you really listened to them, wanted to relate to them, and cared about them. Make sure that your body is saying, “I am interested in you. I would like to know more about you. How can I help you?” That’s right, just like we learned in kindergarten. When we genuinely share who we are, and carefully listen as someone shares themselves, you become memorable, but more than that, you create the possibility of becoming a friend, and it is easy to remember our friends.
by Dawn L. Billings, CEO & Founder of The Heart Link Women’s Network & TROVA Business Network
9. Seek to Understand: Steven Covey tells us in his book the Seven Habits of Highly Successful People, “to seek first to understand, and then to be understood.” Wow, wouldn’t it be great to live in a world where people took this concept to heart? There is nothing people long for more than to be genuinely understood and appreciated. Every opportunity to meet and develop relationships with others is an opportunity to go treasure hunting. Don’t think of networking as WORK, think of networking as a wonderful game that you can’t wait to play. When you look at others as treasure maps and if you listen carefully enough and ask the right questions you can discover the buried treasure inside them. You will find that when you seek first to understand who they are, what they care about, what they have to offer, not only is networking more fun and interesting, it is more effective. You will discover that networking really does turn into Net-Worthing. Seek first to understand, “What is one great connection worth?” You know that you are on your way to networking success, when you understand that one great connection is priceless! by Dawn L. Billings, CEO & Founder of The Heart Link Women’s Network & TROVA Business Network
10. Use Your Time Wisely: Take time seriously. Each of us is given the same precious minutes in every day. We cannot save them and if we spend them poorly we can never recover them. Time is the currency that we can never make more of, once spent, it is gone forever. That is why it is so important to spend your time networking wisely. As we mentioned earlier, know what business networking environments are best suited to your business needs and personality. Examine what networking opportunities exist in your community and else where that you might want to bring to your community. Also, equally as important as spending your networking time well, is spending the other minutes in your day well. Being mad, angry or miserable, when you can choose a different attitude is a great waste of time. Don’t waste your precious moments worrying, raging, fighting, failing, and sitting at home wishing your life was different or your business was better—instead live each moment as the golden treasure that it is. Get up, get out and share yourself. Spend your gifts and talents well. Share your treasure with others and the dividends will be great. by Dawn L. Billings, CEO & Founder of The Heart Link Women’s Network & TROVA Business Network
11. Shake Hands Sincerely: Be bold. Don’t hesitate to introduce yourself. Don’t knock people over with your boldness, knock them over with your kindness and willingness to participate in bettering their lives. People are often shy and hesitant and appreciate your efforts to greet them. Offer a warm hand shake and a friendly smile to say “hello” without words. The way you present yourself, greet individuals and exude confidence will cause others to want to talk with you. You never know who you will meet and the difference you can make in their life, or the difference they might make in yours. Every conversation has the potential for an amazing outcome. Engage in all conversations as though they had the potential to make you wealthy. Take nothing for granted. Don’t underestimate the people or possibilities that come your way. When we take nothing for granted, we appreciate everything and with appreciation comes real peace and joy. Take nothing for granted and everything will be a gift in your life.
by Dawn L. Billings, CEO & Founder of The Heart Link Women’s Network & TROVA Business Network
12. Use the Person’s Name: I know this sounds rather intuitive, but for some reason it is not. Using people’s names is a great business habit to develop. People love to hear their names. Our names are familiar and make us feel like we matter. So when you are talking to people, use the person’s name. But what if you struggle to remember names like I do? That is all the more reason to repeat the person’s name several times while you are talking to them. One of the best ways to improve your memory for names, as well as, the facts that go with those names, is to not only repeat their names when you are talking to them, but then introduce the person to someone you know. When you attend a networking event try to introduce as many people as you can to one another. Use their names and share with the person you are introducing them to, not only information you know about them, but any recommendations you have for them. You will be amazed at how this helps you to remember them, but more importantly, you will be amazed how it helps them remember you.
by Dawn L. Billings, CEO & Founder of The Heart Link Women’s Network & TROVA Business Network
13. Ask OpenEnded Questions: When you meet people at a business networking event, asked open-ended questions. If you ask questions that can be answered with Yes or No, you are most likely going to get those answers. But if you ask open-ended questions, you invite people to share more in depth information with you. Consider asking questions like “What part of your business are you most passionate about?” “What are your biggest marketing challenges?” “What do you feel have been your biggest successes?” “In what ways do you believe your product or service benefits others?” As you can see, open-ended questions offer the person you meet a perfect opportunity to share important information quickly. It also encourages them to return the favor and ask you similar questions which provides you a great opportunity to share what you are passionate about with those you meet.
by Dawn L. Billings, CEO & Founder of The Heart Link Women’s Network & TROVA Business Network
14. Listen With Your Heart : You have two ears and only one mouth, which perfectly symbolize the fact that we need to listen twice as much as we speak. You will become far wiser by listening than you ever will by talking. Effective communication is ninety percent listening. We are not born great listeners. Listening is a skill that can and must be learned. It takes patience, dedication and determination to become a great listener. In today’s world people often complain they are not listened to. It feels as though everyone is frantically attempting to get their message out, and no one is listening. There is a great deal of competition for attention. That is why at The Heart Link Network and TROVA Business Network, we build effective and powerful listening into our networking model. Everyone leaves feeling “heard”. That is the kind of attention all business professionals are looking for. Listening with your heart is a great sign of respect. It is a way you show to another human being they matter and that you care about who they are and what they do. Seek to hear before you insist upon being heard, and you will find that people are more receptive to listening to you.
by Dawn L. Billings, CEO & Founder of The Heart Link Women’s Network & TROVA Business Network
15. Return the Favor Reciprocity. What is it, and why is it important? It is important because it is courteous, respectful and the right thing to do. How many times has someone helped you when you needed it? How many times has someone referred business to you? How many times has someone passed your business card to someone else and shared their personal testimony about you, your product or services? Remember to return the favor. Either do a kindness back to the person that benefited you, or pay it forward. Send a thank you note, email or phone call to make sure the person knows how much you appreciate them for referring you. People love to be acknowledged and appreciated. What kind of world would we live in if everyone remembered to return the favor? When we see someone in need, what would happen if we offered help? Help is a service that when you give it, believe it or not, you are the one who ends up feeling better. Stephen Covey asks, “You may be good, but what are you good for?” Be good at returning favors and you will have many more favors to return.
by Dawn L. Billings, CEO & Founder of The Heart Link Women’s Network & TROVA Business Network
16. Are You aConnector?: Every time you meet someone you have an opportunity to make a real difference in their lives. Ask yourself, “Are you a connector?” Do you connect others to new ideas, services, products and the hearts of one another?” It is those with a connector’s heart that are the most powerful business networkers. There is real joy in connecting with others. It alters and enhances our lives as we expand our circle of meaningful relationships. Who do you know? Who do you know that needs to know the person you just met? Who do you know that the person you just met needs to know? When you are generous with connecting people, they become generous with connecting you. You make a difference for others when you become the miracle you long to have in your own life. If you want to be a stand out, effective sought-after, and trusted ally to those in your community, you must be willing to make the kind of difference for others, that would feel like a miracle to you. Be the miracle for others and you will see the miracle that you long to happen in your life, come true.
by Dawn L. Billings, CEO & Founder of The Heart Link Women’s Network & TROVA Business Network
17. Know Your BusinessBenefits: It is really important that you know your business, and it’s benefits it offers when you attend business networking events. If you don’t know who you are, and cannot articulate what you do in thirty seconds to a minute, you are not going to be effective at most traditional networking events because that is all the time they give you. Practice and prepare. Practice telling people who you are and focus on the benefits that you or your products or services can bring to the lives of others. Most people do not care about statistics, they care about the difference what you do might make in their lives. Practice telling people about the benefits of your products and services in as few words as possible. Every word should matter. When you can articulate who your are powerfully by using words that truly communicate to another person how you can benefit their lives, the chances of you getting business and having people refer business to you improves exponentially.
by Dawn L. Billings, CEO & Founder of The Heart Link Women’s Network & TROVA Business Network
18.Express Positive Thoughts: Your attitude impacts everyone you meet. If you are negative, people can feel it from across the room. Clean your mental house before you attend a business networking event. If you are feeling frustrated, angry, anxious, attempt to deal with those feelings before you show up at your event. People are attracted to enthusiastic, interested and interesting people, so be a person who is enthusiastic, interested and interesting. When you meet people, express your positive thoughts about the person and/or their business. Don’t gossip or talk negatively about people. If people hear you talking negatively about someone else, they will assume you will do the same thing behind their backs. Share your most positive impressions with people you meet. Don’t hesitate to compliment people, but make sure your compliments are appropriate. So many times we assume successful people don’t need to be commended or reassured, but everyone enjoys it.
by Dawn L. Billings, CEO & Founder of The Heart Link Women’s Network & TROVA Business Network
19.Networking is Marketing: We talked about the importance of being consistent earlier in this booklet, but it is important enough to reiterate again. Business networking is face-to-face marketing and successful marketing requires consistency. Consistent marketing touches keep your name and brand in the fore front of your customers, or clients, mind. Business networking is marketing, and marketing is a process. Chances are you won’t get 5 new clients or customers from your next networking event. But that should not be your goal. Your goal should be for others to get to know you, the resources you possess and the services you offer. People want to do business with people they like. Realize that these events allow people to become acquainted with you and eventually utilize your services or recommend you to someone else. When you remember that YOU are your best marketing, you will use your time more efficiently and effectively to build your business while you help others build theirs as well.
by Dawn L. Billings, CEO & Founder of The Heart Link Women’s Network & TROVA Business Network
20.Just Do It: Just do it. Nike built a brilliant marketing campaign with these three words. You can build a brilliant business networking life with the same three words.
Business networking works when you show up and apply
these 20 networking tips. There is no magic bullet to marketing, no easy way out. There are the tried and true truths that we have discussed here and none of them are relevant if you don’t “just do it.” Get up, get out and get known. That is what marketing and business networking is all about. If you ever have those days where you tell yourself things like, “I don’t have time to network.” or “I don’t have the money to network.” Think again. Because business networking, when done well, will give you more time and more money to enjoy in your life. When you find yourself struggling in your business, that is not the time to slow down your networking but a clear sign that you need to step up your networking efforts. Remember, in order to succeed, just do it!
by Dawn L. Billings, CEO & Founder of The Heart Link Women’s Network & TROVA Business Network
About the Author: Dawn Billings is the CEO & Founder of TROVA Business Network and The Heart Link Women’s Small Business Network. She has founded two online business directories, TROVA Business Directory and TROVA Women Business Directory. She is also creator of the sensational CAPABLES® Parent Tool and Child Development System.
In 2008, Dawn was chosen as one of 15 “Women of Achievement” in Georgia in 2008 by the YWCA for her 35 years of dedicated service to women and children, and selected as one of 80 emerging women leaders in the nation by Oprah Magazine and The White House Project. Dawn is the also founder of DCB Publishing and is a relationship and communication expert. She is a highly sought after speaker and trainer who specializes in entitlement and conflict issues that are currently plaguing our society. Dawn is the author of over 20 books including Greatness and Children: Learn the Rules, Entitled to Fail, Endowed to Succeed: America’s Journey Back to Greatness, The ABC’s of Raising an Entitled Child: How to Make Monsters out of Miracles, The Perfect Heart, What Went Wrong with Our Relationship: It Started out so Good, The Primary Colors Personality Test Book and The 7 C’s of Conscious Connecting. To contact Dawn to speak, or order books, call 918-605-1492. You can learn more about Dawn and her books online.E-mailChooseToBeGreat@aol.com websites: www.DawnBillings.com www.TROVABusinessNetwork.com www.GetCapables.com www.HearttoHeartMedia.com www.WomenEntrepreneurBusinessAward.com www.Find-Succes.CO www.TROVABusinessDirectory.com www.TROVAWomenBusinessDirectory.com by Dawn L. Billings, CEO & Founder of The Heart Link Women’s Network & TROVA Business Network