Company Profile Heinen & Hopman

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COMPANY PROFILE

Our mission is to ensure you the perfect climate indoors, regardless of the weather outside. Ventilation Air Conditioning Refrigeration Heating PROVIDED BY HEINEN & HOPMAN Inside22º C
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OF CONTENTS PAGE HISTORY 3 MISSION 4 CORE CORPORATE VALUES 4 VISION 5 GENERAL INFORMATION 6 EMPLOYEES 6 COMPANY CHART 7 ORGANIGRAM 8 SUBSIDIARY COMPANIES 10 SALES AND AFTERSALES CENTERS 12 SAFETY AND REGULATIONS 14 QUALITY 14 TURN-KEY PROJECT DELIVERY 15 COMPANY SOCIAL RESPONSIBILITY 16 OUR BUSINESS 17 MARKETS 18 OPERATIONAL ASPECTS 19 PROJECT ORGANISATION CHART 20 PROJECT ORGANISATION 21 Company Profile - HEINEN & HOPMAN
TABLE

HISTORY

In 1965, Melis Heinen and Cees Hopman founded the family business of Heinen & Hopman Engineering in the Netherlands.

For the first eight years, the company specialised in the design, engineering and installation of air conditioning, cooling, ventilation and central heating systems in buildings. As Heinen & Hopman grew and gained recognition for its onshore activities, the company, in 1972, started receiving inquiries from the commercial shipping industry too. Heinen & Hopman began to approach different segments and quickly gained an excellent reputation in the sector, causing other industries to start calling on the company, including offshore, yachting and the navy. In no time, leading yards at home and abroad were partnering with Heinen & Hopman, and what started as a few simple inquiries for air conditioning installations on-board of commercial ships soon became requests for advanced systems for state-of-the-art navy vessels, superyachts and offshore platforms. Very quickly the company began to design and manufacture its own products for marine applications (with FAT) and Heinen & Hopman as we know it today was born.

“ Heinen & Hopman has been a family owned and continuously growing business since 1965. With technical knowledge, local know-how and an ability to adapt, we have consistently proven ourselves to be a strong and reliable partner.

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MISSION

“We are a reliable partner in the global maritime sector, offering top quality products and service in the field of climate control (HVAC & R). The no-nonsense and entrepreneurial character of the founders who established the company in 1965 is still one of the main cornerstones of Heinen & Hopman. We support our clients using our knowledge and experience by realising the best possible climate control solutions; either fully customised or with varying degrees of standardisation. Like our clients, we are continuously active on a global scale to assure that we can always be of service. We are also constantly searching for sustainable innovations as we aim for the best and very latest solutions in collaboration with our clients. Heinen & Hopman is critically aware that a company’s greatest asset is its employees – it is they who represent the added value of our business. Our goal is to continue to expand in the global market for maritime climate control solutions in a future-proof way.”

CORE CORPORATE VALUES

Reliable

“Our reliability is anchored by our people, products and services. In practice this translates into systems/equipment with a long lifespan and solid advice. We understand the needs of our clients (and the markets in which they operate). As a result we can provide each client with the right product; at all times and on time. We believe that agreements should be kept.”

Top quality

“Our experience, knowledge and expertise are reflected in our advice, customised and standard solutions, innovations and long-standing client relations. Our (local) specialists assure an optimal operational guarantee for our clients .”

Service and advice-oriented

“We take good care of our clients, and they can rely on global service from Heinen & Hopman. We support them with our personal service and proactive advice; before, during and after developing a solution. The relationship with our clients is often that of a co-maker rather than supplier. More than 45 years of experience has taught us that providing our clients with superior service assures our own success.”

Innovative

“The continuous development of our client relations and our company partly depends on innovations of products, services and operational processes. Innovation is crucial to keeping our expertise in the field of climate control up to par, and maintaining our leading position. This is why we continuously develop our knowledge and pass it on to our clients. Our vision of innovation is based on the conviction that we need to find creative and sustainable ways in which to face (future) challenges and client demands.”

Honest and involved

“We do business in an honest and straightforward way, with a special focus on respecting people. The specialists at Heinen & Hopman are highly valued and share a strong connection based on mutual collegiality. This results in a pleasant working environment for both our employees and our clients. Together we work hard and enthusiastically to find the best possible solutions for our clients.”

VISION

Looking ahead together

At Heinen & Hopman we strongly believe that the growth of our customer relationships and our business depends on the innovation and globalisation of our products, services and business processes. Being in an international business, it is very important to be close to our clients, to be able to provide service to them whenever and wherever they may find themselves. Constant improvement of our services and know-how is essential to our expertise in the field of climate control.

Excellent service assures success

Over 55 years of experience have showed us that offering our clients excellent service assures our own success. We are continuously working to develop and provide knowledge, personalised service and proactive advice to our clients before, during and after the development of a solution.

The future of air conditioning

Our vision of innovation and globalisation is also motivated by the conviction that we must find creative and sustainable ways for present and future challenges and customer needs. Generally speaking, we can say that the future of air conditioning will revolve around lower sound levels, better filtration, better controls, better regulation, more automation and greater energy efficiency. We strive to stay on top of these developments to assure that our customers worldwide have the latest and best technology in the field. We are always looking for the best answers, old and new, for our customers’ needs.

Our vision is to provide the best HVAC services in the world, by constantly expanding our global network and by offering more innovative and sustainable solutions.

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GENERAL INFORMATION

Name

Heinen & Hopman Engineering BV

Place of establishment

Bunschoten - Spakenburg

Address

Produktieweg 12 3751 LN Bunschoten- Spakenburg The Netherlands

Correspondence address

P.O. Box 9 3750 GA Bunschoten - Spakenburg The Netherlands

Telephone +313 3299 2500 E-mail info@heinenhopman.com Internet www.heinenhopman.com

Range Worldwide

EMPLOYEES

Heinen & Hopman has 450 skilled personnel working at its Headquarters in the Netherlands and around 1800 worldwide.

Employees are continuously encouraged to take additional training courses in the following areas:

Air handling Technical design Engineering

Refrigeration Technical design Engineering

Noise Technical design Engineering

Automatic Computer Added Design (2D & 3D)

Installation techniques

Welding courses M.I.G. / T.I.G. Arc welding

Company Profile - HEINEN & HOPMAN
COMPANY CHART Warmtebouw Utrecht B.V. -The NetherlandsGooiland Elektro B.V. -The NetherlandsThermanext B.V. -The NetherlandsAeroflex Benelux B.V. -The NetherlandsStructure Salor Group November 21, 2022 This structure is current and up to date. It only reflects Salor Spakenburg B.V. and her direct shareholders and Ultimate Shareholders. Heinen & HopmanInstallaties B.V. -The NetherlandsGeotherm Energy Systems B.V. -The Netherlands- Auerhaan B.V. -The NetherlandsIBK B.V. -The NetherlandsAeroflex Benelux B.V. -The NetherlandsRetail Technics B.V. -The NetherlandsRetail Technics Holding B.V. -The NetherlandsNR Cooling Services B.V. -The NetherlandsWolfard & Wessels Werktuigbouw B.V. -The NetherlandsSalor Spakenburg B.V. Holding Company -The NetherlandsDrews Austria GmbH -AustriaMMH Querfurth GmbH -Germany- Möhring Marine Services GmbH -GermanyDrews Marine MV GmbH -GermanyHeinen & Hopman Engineering India PVT Ltd. -India- Heinen & Hopman Klimatechnik Handelsgesellschaft mbH -GermanyHeinen & Hopman Italia SRL -ItalyHeinen & Hopman Air Conditioning LLC -UAE, DubaiHeinen & Hopman do Brasil LTDA -BrazilHeinen & Hopman Korea Co., Ltd. -South KoreaHeinen & Hopman Belgium bvba -BelgiumDrews Marine GmbH -GermanyHeinen & Hopman Deutschland GmbH -GermanyHeinen & Hopman Engineering Singapore Pte. Ltd. -SingaporeHeinen & Hopman Marine Equipment Co. Ltd. -PR of ChinaHeinen & Hopman Ibérica SL. -SpainHeinen & Hopman Russia LLC -RussiaHeinen & Hopman France EURL -FranceHeinen Si Hopman MAR SRL. -RomaniaTeknotherm Refrigeration AB -SwedenMarine Salmon Investment Inc. -United States of AmericaTeknotherm Marine HVAC sp. Z.O.O. -PolandTeknotherm Marine AS Halden -NorwayBuspa Ship Venture 2 B.V. -The Netherlands- Heinen Hopman Mühendislik a.s. -TurkeyTeknotherm Inc. -United States of AmericaHeinen & Hopman Produzione SRL -ItalyARW Maritime Inc. -United States of AmericaLeBlanc & Associates Inc. -United States of AmericaHeinen & Hopman USA Inc. -United States of AmericaHeinen & Hopman Hong Kong Ltd. -PR of ChinaBronswerk Group Ltd. -CanadaH.H. USA ACQUISITION CORP. -United States of America- Bronswerk Turkey Mühendislik Anonim Sti. -TurkeyBronswerk Marine Corporation Inc. -United States of America- Bronswerk Denizcilik Mühendislik Sanayi Ve Ticaret Ltd. Sti. -United States of AmericaAlscott Air Systems -Canada- Alscott International -CanadaRondeau’s Refrigeration -Canada- SNORI S.A.S. -France- SCI THEBIMO -FranceAlscott Asia PTE Ltd. -SingaporeBronswerk S.A.S. -France- Oomiak Marine PTY LTD. -Australia- Bronswerk Marine Inc. -CanadaTeknotherm Marine España S.L. -SpainHeinen & Hopman Marine Air Conditioning LLC -UAE, Abu DhabiAERIUS Marine India Pvt. Ltd. -IndiaAERIUS Marine UK Ltd. -ScotlandAERIUS Marine GmbH -Germany- Heinen & HopmanEngineering B.V. -The NetherlandsHeinen & Hopman Real Estate USA Inc. -United States of AmericaH. H. Real Estate Canada Inc. -CanadaHeinen & Hopman Changshu Co. Ltd -PR of ChinaHeinen & Hopman Real Estate Romania SRL -RomaniaHeinen & Hopman Beheer B.V. -The NetherlandsBuspa Ship Holding 3 B.V. -The NetherlandsBuspa Ship Venture 3 B.V. -The NetherlandsRadio Zeeland International B.V. -The NetherlandsRadio Zeeland DMP B.V. -The NetherlandsRadio Zeeland Holding B.V. -The NetherlandsAERIUS Marine Australia Pvt. Ltd. -Australia-
Company Profile - HEINEN & HOPMAN 8 Company Profile - HEINEN & HOPMAN 8 General Management Manager HR Manager QESH Manager Purchase Senior Project Manager Senior Sales Manager Manager Spares Manager Service & Maintenance Manager Administration Manager ICT Senior Draughtsman ORGANIGRAM HR Advisor HR Assistant QESH Engineer Bookkeeping Assistant Administrative Assistant ICT Support Engineer R&D Engineer Manager R&D Manager Workshop Project Manager Junior Project Manager Senior Project Engineer Project Engineer Junior Project Engineer Project Assistant Draughtsman Junior Draughtsman Senior Purchaser Purchaser Junior Purchaser Sales Manager Junior Sales Manager Sales Assistant Senior Sales Representative Spares Sales Representative Spares Junior Sales Representative Spares Senior Mechanic S&M Mechanic S&M Junior Mechanic S&M Senior Mechanic Mechanic Junior Mechanic Manager Installation & Commissioning Senior Commissioning Engineer Commissioning Engineer Junior Commissioning Engineer Senior Supervisor HVAC Supervisor HVAC Junior Supervisor HVAC Senior Mechanic HVAC Mechanic HVAC Junior Mechanic HVAC Senior Cooling Technician Cooling Technician Junior Cooling Technician M&C Specialist Manager Marketing & Communication
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AUSTRALIA

Bronswerk Australia Pty Ltd

Level 5, City Central, Tower 2, 121 King

William Str., 5000 Adelaide

T: +61 1300 731 699

E: marine@oomiak.com.au W: www.oomiak.com.au

BELGIUM

Heinen & Hopman Belgium BVBA

Seringenlaan 6 3590 Hamont-Achel

T: +31 3329 92500

E: constantijn.hopman@heinenhopman.com W: www.heinenhopman.com

FRANCE

Heinen & Hopman France EURL

44, Avenue Robert Soleau 06600 Antibes

T: +33 4890 24562

E: info@heinenhopmanfrance.com W: www.heinenhopman.com

GERMANY

Drews Marine GmbH (HQ)

Billbrookdeich 151 D-22113 Hamburg

T: +49 4073 1680

E: info@drewsmarine.com W: www.drewsmarine.com

GERMANY

Möhring Marine Services GmbH

Am Lunedeich 110a 27572 Bremerhaven

T: +49 471 9869 300

E: info@moehringms.com W: www.moehringms.com

INDIA

Aerius Marine India Pvt. Ltd. 205 - CA, S/F, 18/12, West Ext Area, Karol Bagh, New Delhi

E: info@aerius-marine.com W: www.aerius-marine.com

AUSTRALIA

Aerius Marine Australia Pty Ltd

Level 6 Reserve Bank Building, 111 Macquarie Str., Hobart 7000 Tasmania

T: +61 418 331 314

E: info@aerius-marine.com W: www.aerius-marine.com

BRAZIL

Heinen & Hopman Equipamentos

E Servicos Navais LTDA Av. Ewerton da Costa Xavier 454 24340 - 105, Itaipu - Niteroi T: +55 213 587 4241/4244 E: info@br.heinenhopman.com W: www.heinenhopman.com

FRANCE

Heinen & Hopman France EURL

46, Quai François Mitterand 13600 La Ciotat T: +33 4420 48685

E: info@heinenhopmanfrance.com W: www.heinenhopman.com

GERMANY

Drews Marine GmbH Amsterdamer Straße 230 50735 Köln T: +49 381 8011 3990

E: info@drewsmarine.com W: www.drewsmarine.com

GERMANY

Aerius Marine GmbH Lübecker Straße 128 22087 Hamburg T: +49 405 3902-0

E: info@aerius-marine.com W: www.aerius-marine.com

ITALY

Heinen & Hopman Italia SRL.

Via Palmiro Togliatti, 20 19037 Santo Stefano di Magra (SP) T: +39(0)187 - 1878500

E: info@it.heinenhopman.com W: www.heinenhopman.com

AUSTRIA

Drews Marine GmbH

Freudenauer Hafenstraße 24 1020 Wien T: +43 1720 1309

E: info@drewsmarine.com W: www.drewsmarine.com

CANADA

Bronswerk Group Ltd. 4050 Place de Java Brossard, Quebec, J4Y 0C4, Canada

T: +1 450 659 6571

E: info@bronswerkgroup.com W: www.bronswerkgroup.com

FRANCE

SNORI

ZA Henri Spriet Ouest, 3 rue Denis Papin Zone Industrielle, 14120 Mondeville

T: +33 231 837 730

E: info@snori.fr W: www.snori.fr

GERMANY

Drews Marine MV GmbH Schiffbauerring 59 19109 Rostock

T: +49 381 8011 3990

E: info@drewsmarine.com W: www.drewsmarine.com

INDIA

Heinen & Hopman Engineering

India PVT. Ltd. 79, B.T. Road, Panihati Kolkata 700114 West Bengal T: +9133 6499 1293

E: info@heinenhopmanindia.com W: www.heinenhopman.com

NORWAY

Teknotherm Marine AS Sørliveien 90-92, P.O. Box 87 N-1751 Halden

T: +47 6919 0900

E: admin@teknotherm.no W: www.teknotherm.com

Company Profile - HEINEN & HOPMAN 10 Company Profile - HEINEN & HOPMAN 10
SUBSIDIARY COMPANIES

NORWAY

Teknotherm Marine AS

Kalvøyvegen 20 N-6014 Ålesund T: +47 7014 2600

E: aalesund@teknotherm.no W: www.teknotherm.com

PEOPLE’S REPUBLIC OF CHINA

Heinen & Hopman Marine Equipment Co., Ltd.

Unit 1508, Zhongtian Mansion No. 1063 Siping Road, Shanghai T: +8621 3253 2896

E: info@cn.heinenhopman.com W: www.heinenhopman.com

POLAND

Teknotherm Marine HVAC

Ul Wyspianskiego 51, PL-70 497, Szczecin

T: +489 1433 1800

E: tmh@teknotherm.no W: www.teknotherm.com

SOUTH KOREA

Heinen & Hopman Korea Co., Ltd. Room No. 1513/1514, Byuksan e - Centum, Class One, 99 Centumdong - Ro, Haeundae - Gu 48059 Busan

T: +8270 4901 0000

E: info@kr.heinenhopman.com W: www.heinenhopman.com

SPAIN

Teknotherm Marine AS

Torre Pizarro, Calle Pizarro No. 16, 3. officina H, ES-36201 Vigo, Pontvedra T: +34 6697 63336

E: ramon.valdivieso@teknotherm.com W: www.teknotherm.com

UNITED ARAB EMIRATES

Heinen & Hopman Air Conditioning L.L.C.

P.O. Box 16365, W-110, Dubai Maritime City, Dubai

T: +971 4584 0111

E: info@ae.heinenhopman.com

NORWAY

Teknotherm Marine AS Kokstadflaten 35 N-5257 Bergen T: +47 5510 4060

E: hvac@teknotherm.no W: www.teknotherm.com

PEOPLE’S REPUBLIC OF CHINA

Heinen & Hopman Marine Equipment Co., Ltd. (Factory) No. 189 Huang Pujiang Road, Southeast Industr. Park, 215500 Jiangsu, Changshu T: +8621 3253 2896

E: info@cn.heinenhopman.com W: www.heinenhopman.com

ROMANIA

Heinen si Hopman MAR SRL. 132 Alexandru Moruzzi Street 800223 Galati

T: +402 3644 8222

E: office@ro.heinenhopman.com W: www.heinenhopman.com

SPAIN

Heinen & Hopman Ibérica S.L. Paseo Juan de Borbón, 92 08003 – Barcelona

T: +349 3225 9668

E: info@es.heinenhopman.com W: www.heinenhopman.com

SWEDEN

Teknotherm Refrigeration AB Marieholmsgatan 10B S-415 02 Gothenburg

T: +46 3121 7500

E: mats.uden@teknotherm.no W: www.teknotherm.com

UNITED ARAB EMIRATES

Heinen & Hopman Marine Air Conditioning L.L.C.

Mubarak Salem Owaida Jaber Al Khaile Building No: 76, Al Muroor 31st Str. Abu Dhabi

T: +971 2550 4147

E: info@ae.heinenhopman.com

NORWAY

Teknotherm Marine AS Strandveien 12 N-1366 Lysaker T: +47 4812 9050

E: oslo@teknotherm.no W: www.teknotherm.com

PEOPLE’S REPUBLIC OF CHINA

Teknotherm Refrigeration Co. Ltd. No. 19-8, Xingchuang #4 Road, Wuxi Singapore Industrial Park, Jiangsu Prov. T: +86 510 8528 1763

E: ivo.klaric@teknotherm.no W: www.teknotherm.com

SINGAPORE

Heinen & Hopman Engineering Singapore Pte. Ltd. 10 Third Lok Yang Road Singapore 628005 T: +65 6897 7879

E: info@sg.heinenhopman.com W: www.heinenhopman.com

SPAIN

Heinen & Hopman Balearic S.L. Muelle Viejo S/N, Islas Baleares 07012 Palma de Mallorca T: +31 33 299 2500 (HQ)

E: info@es.heinenhopman.com W: www.heinenhopman.com

TURKEY

Heinen & Hopman Mühendislik A.S.

Elzem sokak no. 18 34903 Güzelyali-Pendik, Istanbul

T: +9021 6493 8118

E: info@tr.heinenhopman.com W: www.heinenhopman.com

UNITED KINGDOM

Aerius Marine UK Ltd.

c/o Henderson Loggie, 100 West George Street, Glasgow, G2 1PP, Scotland

E: info@aerius-marine.com W: www.aerius-marine.com

Company Profile - HEINEN & HOPMAN 11 Company Profile - HEINEN & HOPMAN 11

U.S.A. - LOUISIANA

LeBlanc & Associates, LLC. 132 Intracoastal Drive Houma, LA 70363

T: +1 98 5876 7982

E: leblanc@leblancandassociates.com W: www.leblancandassociates.com

U.S.A. - WASHINGTON

Teknotherm Refrigeration Inc. 3941 Leary Way NW Seattle, WA 98107

T: +1 206 632 7883

E: sales@teknotherm-inc.com W: www.teknotherm-inc.com

U.S.A. - FLORIDA

A.R.W. Maritime Inc. / Heinen & Hopman 1940 Broadway West Palm Beach, FL T: +1 954 463 0110

E: info@arwmaritime.com W: www.arwmaritime.com

U.S.A. - WASHINGTON

Bowman Refrigeration Inc. 4451 14th Ave. NW Seattle, WA 98107

T: +1 206 706 3033

E: info@bowmanrefrigeration.com W: www.bowmanrefrigeration.com

SALES AND AFTERSALES CENTRES

AUSTRALIA

Antelope Engineering Pty Ltd. Unit 9, 12-18 Clarendon Street Artarmon NSW 2064

T: +64 3482 2505

E: steve.codd@antelope.com.au W: www.antelope.com.au

CROATIA

Klima Marine d.o.o. Ciottina 26 51000 Rijeka T: + 38 551321 351 E: vladimir.zic@ri.hetnet.hr

GREECE

Technava S.A. 6, Loudovikoy Square 185 31 Piraeus

T: +30 210 411 3916

E: info@technava.gr W: www.technava.gr

BANGLADESH

Hero International House-28A, Road-2, Sector-3 Uttara Model Town, Dhaka-1230 T: +88 02 4895 1591 E: hero.inte@yahoo.com

CURACAO

Air Sea Port N.V. Emancipatieblv. 21 Willemstad T: +599 9738 2331

E: info@air-seaport.com W: www.air-seaport.com

INDONESIA

P.T. Tatalepa Energi Teknologi Komplek Ruko Bumi Serpong Damai (BSD) Jl. Gunung Rinjani 2, Blok RF no. 20 Serpong - Tangerang T: +6221 6860 3165

E: roy.hanang@sg.heinenhopman.com

U.S.A. - FLORIDA

A.R.W. Maritime Inc. 3211 South Andrews Avenue Fort Lauderdale, FL 33316-4127

T: +1 954 463 0110

E: info@arwmaritime.com W: www.arwmaritime.com

BRAZIL

Rui Neiva Representações Ltda. Rua Dr. Sá Earp, 95 - sala 317 Centro - Petrópolis, Rio de Janeiro T: +55 24 2246 4475 E: ruineiva@ruineiva.com.br W: www.ruineiva.com.br

EGYPT

MEH Consulting Egypt Co. 252 Street no.12 41112 Ismaila T: +2 64 320 7333 E: ameer@meh-consulting.com W: www.meh-consulting.com

NEW ZEALAND

Antelope Engineering Ltd High Street 161 9016 Dunedin

T: +64 3482 2505

E: info@antelopenz.co.nz W: www.antelope.com.au

Company Profile - HEINEN & HOPMAN 12 Company Profile - HEINEN & HOPMAN 12
SUBSIDIARY COMPANIES

NEW ZEALAND

M T Chill Ltd.

Highview Terrace 24 9300 Queenstown

T: +642 7487 7638

E: matthewthomas@mtchill.com

SRI LANKA

G&M Enterprises

392 Serpentine road Colombo 8

T: +94 112 691 415

E: gandm@sltnet.lk

QATAR

MCT Group, Inc. Salwa Road PO Box 11446, Doha T: +97 4413 0305

E: sanjay@mctgroup.biz W: www.mctgroup.biz

VIETNAM

Engtek Pte Ltd Unit 907, 9th Floor, Indochina Park Tower No. 4 Nguyen Dinh Chieu Street, Dakao Ward, District 1 - Ho Chi Minh City

T: +8483 910 4580

E: imo@hcm.vnn.vn W: engtek.com.sg

SAUDI ARABIA

Global Energy Services Establishment

P. O. Box 1073

Al-Khobar 31952

T: +966 3859 2959, E: mhajri@global-energyserve.com W: www.global-energyserve.com

Company Profile - HEINEN & HOPMAN 13 Company Profile - HEINEN & HOPMAN 13

SAFETY & REGULATIONS

Heinen & Hopman is very aware of its responsibilities with respect to operational safety and takes all necessary measures to assure a safe and healthy working climate. In the case of projects, the working climate is determined in conjunction with the measures and requirements of the principal, and in consultation with the other contractors involved.

The Dutch Health & Safety at Work Act (ARBO) provides for joint responsibility with respect to safety, health and welfare. In order to keep risks at work to a minimum, statutory and other rules and regulations are applied, in which respect the following may be distinguished:

Official safety regulations

The government has laid down a large number of rules in the area of safety, health and welfare, generally in the form of legislation and official regulations. These include the Health & Safety at Work Act (ARBO) and the NEN-standards. The interpretation and application of the legislation is set out in the Publication Sheets issued by the Factory Inspectorate.

General safety regulations

General guidelines and safety regulations for staff are laid down in the ARBO Policy Plan and the ARBO Safety Plan.

Special safety regulations

Special rules and regulations may be laid down specifically for certain activities, situations and/or circumstances and can, in extreme cases, differ from Heinen & Hopman’s general safety policies. These special regulations are laid down in a project-based safety plan.

General environmental regulations

General guidelines and environmental regulations for staff are included in a written environmental protection system, for instance the F-Gas Directive regulations with regards to CFCs.

Contractual environmental regulations

These are the principal’s environmental regulations, as laid down in the contract. To assure that the contractual environmental regulations are observed, instructions and procedures are drawn up for the relevant activities.

QUALITY

Heinen & Hopman is currently working towards a quality system based on the NEN-ISO 9004 quality guideline, subject to section 4.4.3., thus safeguarding adherence to the NEN-ISO 9001 quality standard (i.e. third-party requirements).

The written quality system has the following aims:

• Uniform working methods

• Efficient working methods

• Demonstrable process control for third parties based upon the personal involvement and motivation of staff

The written quality system is currently being implemented broadly throughout the organisation. The structure of the quality system is as follows:

Quality handbook 1

The structure of the quality system as laid down in the NEN - ISO 9001 quality guideline.

Quality handbook 2

Written procedures for the different processes, indicating responsibilities and qualifications for making the necessary decisions.

Quality handbook 3

Written instructions for the way in which activities should be carried out, supplemented by measuring, inspection, calibration and testing forms.

Company Profile - HEINEN & HOPMAN 14 Company Profile - HEINEN & HOPMAN 14
TURN-KEY PROJECT DELIVERY 15

CSR: COMPANY SOCIAL RESPONSIBILITY

Green Manifesto

Heinen & Hopman has decades of experience in improving living conditions on-board of maritime structures. Of course living conditions in general are important to us as well. Therefore, we are constantly on the lookout for innovative solutions that can help us and our clients contribute to a more sustainable world. Because we strongly believe it is important to be able to live in a world with optimal environmental conditions. Not just for us but for our descendants and the next generations to come. That’s why we take our responsibilities regarding safety and environment very seriously.

In practice these convictions are implemented into our everyday operations in a variety of ways. Geothermal energy is used for our main office building, we recycle wherever possible, video conferencing is deployed to efficiently communicate with our affiliates and avoid unnecessary travel, and Heinen & Hopman ‘s service & company cars are being replaced by electric, where possible.

Meanwhile, our line of eco-logic products and systems gives customers the option to lower energy consumption and CO₂emissions, among other things. We try to keep a broad horizon and constantly be on the lookout for innovative solutions that can help us contribute to a sustainable world.

Thanks to our nearly 50 years of experience in the field of customised HVAC systems, we are able to fully meet the ecological needs of clients.

Examples of eco-friendly solutions include:

• Energy Recovery from cooling water

• Choosing the best type of compressor, drives, etc.

• Smart design of onboard HVAC spaces

• Efficient ventilation solutions

• Savings on operating/maintenance costs

• Integrated design and building solutions

• Selection of products used in our workshop and systems, including paint and coolant

We provide durable custom HVAC systems that guarantee an optimal quality of life onboard any maritime structure.

Social Contribution

Heinen & Hopman not only aims to embrace its responsibility for the environment but is also committed to have a positive impact on its employees, local communities, stakeholders and all other members of the public sphere through various charitable and social activities.

Company Profile - HEINEN & HOPMAN

OUR BUSINESS

Activities

Consultancy

System status check

Specialism

Heating systems

Ventilation systems

Board survey Air Conditioning Systems

Advice Refrigeration Systems

Design & Engineering

Air Conditioning EnergyFEED Study Saving Systems

Basic Engineering

Detailed engineering

Heat Recovery Systems

Whispering/ draught free/ invisible HVAC+R

Production Explosion proof HVAC+R

Custom built equipment Shock proof HVAC+R

Low-magnetic HVAC+R

Installation & Implementation Arctic HVAC+R

Equipment

Ducting

Piping

Instrumentation- Electrical wiring

Supervision

Complete HVAC+R system

Ducting

Piping

E&I

Commissioning

Mechanical Completion System start up

Air balancing

Water flow balancing

Maintenance Repair & Overhaul

Service & Maintenance

Troubleshooting

Pre-emptive

Regular check-ups

Spare parts

Remote support

Training

Design & calculation

Installation

Operation & maintenance

Research & Development

Air filtering systems

Process ventilation systems

Provision Cooling Plants

Custom design & production

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OPERATIONAL ASPECTS

Workshop

Heinen & Hopman has a modern and well-equipped workshop well-suited to most types of work, from making a simple rectangular duct to the production of complete air conditioning units, switchboards, water or aircooled condensing units, or prefabricated piping material.

Maintenance

Heinen & Hopman has an extensive range of facilities. After an installation is completed, we can assure the further maintenance of installations to assure flawless operation.

Service

Industrial safety and the proper management of any system are depending on careful maintenance. Heinen & Hopman therefore always gives advice on preventive and corrective maintenance via a special tailor-made training. A Heinen & Hopman contract offers customers the guarantee that their systems will be kept in excellent condition, ensuring optimal safety and performance.

Systems which need to perform continually are only complete when they come with service which is efficient and thorough, and above all fast. And Heinen & Hopman delivers! Heinen & Hopman can be contacted day and night seven days a week; during office hours at its subsidiary companies or head office, outside office hours on a central emergency number, where a message can be left. One telephone call is sufficient for the Heinen & Hopman service team to come into action and send a technician to the relevant site anywhere in the world. In addition to their excellent basic training, Heinen & Hopman service personnel have extensive practical experience. They are involved in starting up the systems and therefore well-versed in these, enabling them to respond if any faults arise. All service engineers naturally have a well-equipped service vehicle at their disposal.

Our employees feel responsible for the quality of our service, confirming Heinen & Hopman’s basic premise that people matter as much as technology.

Innovations

Due to requests from many stakeholders, including our own people in the field, Heinen & Hopman encourages and facilitates innovations on a major scale. New products and systems are continuously in development.

Equipment

Heinen & Hopman possesses all the equipment and facilities needed for the work on our various projects, including simple tools, welding equipment, lathes, measuring equipment (electro-technical as well as airtechnical), site offices, etc.

Warehouse

Heinen & Hopman has its own warehouse where all items needed for the unhindered progress of projects are kept in store, ready for use.

Manpower

As a rule, all the work is carried out directly by Heinen & Hopman personnel. In cases where work is, atypically, undertaken by regional subcontractors, they are always closely monitored by Heinen & Hopman.

Company Profile - HEINEN & HOPMAN 19
Company Profile - HEINEN & HOPMAN 20 Company Profile - HEINEN & HOPMAN 20 PROJECT ORGANISATION CHART Management Heinen & Hopman Project Manager Job Preparation & Planning Commissioning & Testing Engineers Draftsman Administration Chief Mechanics Mechanics Warehouse Workshop Quality & Safety Procurement Subcontracting Management / Owner Management Client

PROJECT ORGANISATION

Project team

When Heinen & Hopman receives an order, a project team is formed consisting of the following:

• project manager

• engineers

• draughtsmen

• chief mechanic / assistant mechanics

Project managers have complete responsibility for dealing with the client, budgetary control and for preparation and implementation of the project in technical and commercial terms. They have the technical and financial authority required to undertake their duties effectively.

Planning

In consultation with other partners on site, an overall plan is drawn up, after which detailed plans are made for:

• Engineering

• Drawing and design work

• Installation components

• Material procurement

• Assembly

• Testing and commissioning

• Operational and maintenance procedures

The plans show the ultimate dates of decision making and approval, based on which the delivery and assembly times are achieved.

Every week, the project managers and the management of Heinen & Hopman briefly discuss the progress and current situation on ongoing projects.

Purchasing

Materials are purchased by the procurement department in consultation with the project team. The main criteria are quality and budget management.

Company Profile - HEINEN & HOPMAN 21 Company Profile - HEINEN & HOPMAN 21
Company Profile - HEINEN & HOPMAN

Heinen & Hopman encourages a more sustainable world. By providing eco-friendly solutions and services we offer our clients the option of reducing energy consumption and thus CO2 emissions.

www.heinenhopman.com
Ventilation Air Conditioning Refrigeration Heating PROVIDED BY HEINEN & HOPMAN Inside22º C OUTSIDE 35 C 45 ° C HUMIDITY 90% 40%
Don’t hesitate to contact us for more information about Heinen & Hopman. Email us at sales@heinenhopman.com or call us at +31 33 299 2500 “

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