Sowk522 99c kruk edward

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The University of British Columbia

School of Social Work Course Outline – SOWK522 (99c) School Vision: Building upon a foundation of social justice and an ethic of care, we are a community of learners actively engaged in the development of critical, transformative knowledge for social work practice.

Year/Term Course Title Course Schedule Course Location

2012-2013, Winter Term Family Mediation and Conflict Resolution (Online Course) Online Jan. 2-April 4, 2013 N/A

Instructor Dr. Edward Kruk Office Hours

Office Location Office Phone Room 237 604-822-2383 Wednesday, 1 – 4 p.m. or by appointment

e-mail address Edward.kruk@ubc.ca

COURSE DESCRIPTION: This course will provide students with an introduction to the theory, process, and skills of mediation and conflict resolution as a specialization within social work practice. Through class seminar and discussion, guest lectures, video presentation, observation and skills-building simulation exercises, the course will introduce students to the core elements of conflict, mediation and conflict resolution, and provide an opportunity to practice skills and methods relevant to the stages of the mediation process: the theory and practice of mediation will be emphasized in equal measure. The course is designed to offer the student an opportunity to: 1. acquire the foundation knowledge, values and skills of mediation and conflict resolution in a range of practice contexts, within the person-in-environment domain of social work practice; 2. acquire specialist knowledge and skills of family mediation, including alternative approaches to and strategies of family mediation;

LEARNING OBJECTIVES: 1. To acquire a basic understanding of the mediation process applicable to a variety of social work practice contexts. 2. To acquire a basic understanding of core strategies, methods and skills of mediation and conflict resolution in a variety of social work practice contexts. Page 1 of 1


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3. To acquire an advanced-level understanding of the dynamics of intrafamilial conflict and family transition, the family mediation process, and an awareness of alternative models of practice with families in conflict. 4. To acquire an advanced-level understanding of core strategies, methods and skills of family mediation.

PREREQUISITES AND/OR COURSE RESTRICTIONS: SOWK 522 is a practice course within the MSW program. Enrollment is restricted to students in the graduate program.

COURSE READINGS: Required Textbook: Moore, C.W. (2003). The Mediation Process: Practical Strategies for Resolving Conflict (Third Edition). San Francisco: Jossey-Bass. Book Chapters Online: Kruk, E. Mediation and Conflict Resolution in Social Work and the Human Services. Articles/Book Chapters in Custom Course Materials Packet: Barsky, A. (2000) Mediation with Groups. In Barsky, A., Conflict Resolution for the Helping Professions (pp. 184-218), Belmont, CA.: Brooks/Cole. Baruch Bush, R.A. & Folger, J.P. (1994) Changing People, Not Just Situations: A Transformative View of Conflict and Mediation. In R.A. Baruch Bush and J.P. Folger, The Promise of Mediation: Responding to Conflict Through Empowerment and Recognition (pp. 81-111), San Francisco: Jossey-Bass. Bondurant, J.V. (1958). “Satyagraha: Its Basic Precepts,” in Bondurant, J.V., Conquest of Violence, Berkeley: University of California Press. Coleman, P.T. et.al. (2008). Reconstructing Ripeness II: Models and Methods for Fostering Constructive Stakeholder Engagement Across Protracted Divides, Conflict Resolution Quarterly, 26 (1). Family Mediation Canada/ British Columbia Ministry of the Attorney General (1997) Family Mediator Skills Assessment. Kitchener, ON: Author. Honeyman, C. (1990) The Common Core of Mediation. Mediation Quarterly 8 (1), 7382. Page 2 of 2


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Huber, M. (1993) Mediation and the Medicine Wheel. Mediation Quarterly 10 (4), 355365. Johnston, J. & Campbell, L.E.G. (1993) Parent-child Relationships in Domestic Violence Families Disputing Custody. Family and Conciliation Courts Review 31 (3), 282-298. Kruk, E. (2005) Shared Parental Responsibility: A Harm Reduction-Based Approach to Divorce Law Reform. Journal of Divorce and Remarriage 43 (3/4), 119-140. Lebow, J. (2003). Integrative Family Therapy for Disputes Involving Child Custody and Visitation, Journal of Family Psychology, 17 (2). Portilla, J. (2006). What Exists Is Possible: Stories from Conflict Resolution Professionals, Conflict Resolution Quarterly, 24 (2). Silver, R. & Silver, C. (2008). Practice Note: Divorce Mediation with Challenging Parents, Conflict Resolution Quarterly, 25 (4). Thomas, K.W. & Kilmann,R.H. (1974) Thomas-Kilmann Conflict Mode Instrument. Tuxedo, NY: Xiacom. Weil, S. (1977) “Analysis of oppression,” In Panichas, G.A., The Simone Weil Reader. New York: David McKay Company. Winslade, J. & Monk, G. (2003). “A Narrative Approach in Mediation,” Resolve, WinterSpring (Family Mediation Canada).

Bibliography Abu-Nimer, Mohammed. Nonviolence and Peace Building in Islam: Theory and Practice. Gainesville, FL: University Press of Florida, 2003. Ackerman, Peter, and Jack Duvall. A Force More Powerful: A Century of Nonviolent Action. New York: St Martins Press, 2000. Asher, Sarah Beth, Lester R. Kurtz, and Stephen Zunes, eds. Nonviolent Social Movements: A Geographical Perspective. Malden, MA: Blackwell Publishers, 1999. Astor Hilary. "Violence and Family Mediation Policy." Australian Journal of Family Law 8 (1994): 3. Augoustinos, M., & Reynolds, K. J. (2002). Understanding prejudice, racism, and social conflict. Thousand Oaks, CA: Sage. Aureli, F., & deWaal, F. B. M. (2000). Natural conflict resolution. Berkeley, CA: University of California Press. (HM 1136 N37 – Includes CR among animals, as well as a among various cultural groups) Page 3 of 3


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Back, A. L., & Arnold, R. M. (2005). Dealing with conflict in caring for the seriously ill: “It was just out of the question.” Chicago: Journal of the American Medical Association (www.jama.com). Bailey, Martha J. "Unpacking the `Rational Alternative': A Critical Review of Family Mediation Movement Claims." Canadian Journal of Family Law 8 (1989): 61-94. Barry, Bruce, and Robert Robinson, eds. Ethical Issues in Conflict Resolution. International Negotiation: A Journal of Theory and Practice 7 (2) 2002. Barsky, A. E. (2004). Mediating separation of same-sex couples. In J. Folberg, A. Milne, & P. Salem (Eds.). Divorce and family mediation: Models, techniques, and applications (pp. 351-377). New York: Guilford. Barsky, A. (2000). Conflict Resolution for the Helping Professions Belmont, CA.: Brooks/Cole. Barsky, A. E., D. Este, and D. Collins. "Cultural Competence in Family Mediation." Mediation Quarterly 13 (1996) 167-178. Bartos, O.J. & Wehr, P. (2002). Using Conflict Theory. Cambridge: Cambridge University Press. Baruch Bush, R.A. & Folger, J.P. (1994). The Promise of Mediation: Responding to Conflict Through Empowerment and Recognition. San Francisco: Jossey-Bass. Bazemore, S. G., & Umbreit, M. (2001). A comparison of four restorative conferencing models [computer file]. Washington, DC: U.S. Dept. of Justice, Office of Justice Programs, Office of Juvenile Justice and Delinquency Prevention. (Available: http://purl.access.gpo.gov/GPO/LPS10955) Beer, J.E. & Stief, E. (1997). The Mediator’s Handbook. Gabriola Island. B.C.: New Society Publishers. Blalock, Hubert M. Power and Conflict: Towards a General Theory. Newbury Park. CA: Sage Publications, 1989. Bloomfield, David, and Ben Reilly. "Characteristics of Deep-Rooted Conflict." In Democracy and Deep-Rooted Conflict: Options for Negotiators, edited by Peter Harris and Ben Reilly, 9-28. Stockholm: International Institute for Democracy and Electoral Assistance, 1998. Bobo, L. "Prejudice and Alternative Dispute Resolution." Studies in Law, Politics & Society 12 (1992): 147. Boulding, Kenneth. Three Faces of Power. Newbury Park, CA: Sage Publications, 1989. Boulle, Laurence. Mediation: Principles, Process, Practice. Sydney: Butterworths, 1996. Page 4 of 4


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Bowling, D, & Hoffman, D. (2003). Bringing peace into the room: How the personal qualities of the mediator impact the process of conflict resolution. San Francisco: Jossey-Bass. Brown, Scott, Christine Cervenak, and David Fairman. Alternative Dispute Resolution Practitioners Guide. Cambridge, MA: Conflict Management Group, 1998. Brown, S.M. (1985). Models of Mediation. In J.C. Hansen & S.C. Grebe (Eds.), Divorce and Family Mediation (pp. 49-64). Rockville, MD.: Aspen Publishers. Bryant, Suzanne. "Mediation for Lesbian and Gay Families." Mediation Quarterly 9(4) (1992): 391. Burgess, Heidi, and Burgess, Guy M. Encyclopedia of Conflict Resolution. Santa Barbara, CA: ABC-Clio, 1997. Burrowes, Robert J. The Strategy of Nonviolent Defense: A Gandhian Approach. Albany: State University of New York Press, 1996. Burton, John, Conflict: Human Needs Theory. New York: St. Martin's Press, 1990. Burton, John, and Frank Dukes. Conflict: Practices in Management, Settlement and Resolution. New York: St. Martin's Press, 1990. Bush, Robert A. Baruch. "Defining Quality in Dispute Resolution: Taxonomies and AntiTaxonomies of Quality Arguments." Denver University Law Review 66 (1989): 335-80. Bush, Robert A. Baruch, and Joseph Folger. The Promise of Mediation: Responding to Conflict Through Empowerment and Recognition. San Francisco, CA: Jossey-Bass Publishers, 1994. Carpenter, S., & Kennedy, W. J. D. (2001). Managing public disputes: A practical guide for professionals in government, business, and citizen's groups. San Francisco: JosseyBass. Charlton, Ruth, and Micheline Dewdney. The Mediator's Handbook: Skills and Strategies for Practitioners. Sydney: Law Book Company, 1995. Christie, D. J., Wagner, R. V., & Winter, D. D. (2001). Peace, conflict, and violence: Peace psychology for the 21st Century. Upper Saddle River, NJ: Prentice Hall. Clegg, Stewart R. Frameworks of Power. Newbury Park, CA: Sage Publications, 1989. Cloke, Kenneth. Mediating Dangerously: The Frontiers of Conflict Resolution. San Francisco: Jossey-Bass, 2001. Cloke, Kenneth, and Joan Goldsmith. Resolving Conflicts at Work: A Complete Guide for Everyone on the Job. San Francisco: Jossey-Bass, 2000. Cloke, Kenneth, and Joan Goldsmith. Resolving Personal and Organizational Conflict: Page 5 of 5


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Stories of Transformation & Forgiveness. San Francisco : Jossey-Bass, 2000 Coates, Mary Lou. State of the Art and Practice in Dispute Resolution. Kingston, ON: Queens University, Industrial Relations Centre, 2002. Cobb, Sara. "Empowerment and Mediation: A Narrative Perspective." Negotiation Journal 9(30)(July 1993): 245-255. Cobb, Sara. "A Narrative Perspective on Mediation: Toward the Materialization of the ‘Storytelling' Metaphor." In New Directions in Mediation: Communication Research, 4863. Thousand Oaks, CA: Sage, 1994. Combs, D. (2004). The way of conflict: Elements of wisdom for resolving disputes and transcending differences. Novato, CA: New World Library. Coy, Patrick, and Lynne Woehrle. "Collective Identity and the Development of Conflict Analysis." In Social Conflicts and Collective Identities, edited by Patrick G. Coy and Lynne M. Woehrle. Lanham, MD: Rowman & Littlefield Publishers, 2000. Crawley, John. Constructive Conflict Management: Managing to Make a Difference. San Diego, CA.: Pfeiffer & Co., 1992. Dahrendorf, Ralf. "Toward a Theory of Social Conflict." Journal of Conflict Resolution 2 (1958):170-83. Darling, Craig, ed. Turning Conflict into Consensus: Mediation Theory, Process and Skills. Dispute Resolution Series Volume 2. Continuing Legal Education Society of B.C. and Dispute Resolution Office, B.C. Ministry of Attorney General, 1998. De Bono, Edward. Conflicts: A Better Way to Resolve Them. Middlesex: Penguin, 1985. Deutsch, Morton, and Peter T. Coleman, eds. The Handbook of Conflict Resolution: Theory and Practice San Francisco: Jossey-Bass, 2006 (2nd ed.). Deutsch, Morton. The Resolution of Conflict: Constructive and Destructive Processes. New Haven, CT: Yale University, 1972. Dingwall, R., & Miller, G. (2002). Lessons from brief therapy? Some interactional suggestions for family mediators. Conflict Resolution Quarterly, 19, 269-287. Docherty, Jayne. "Conflict Takes Place in Three Worlds: Searching for a Holistic Conflict Resolution Practice." Conciliation Quarterly 17(3)(1998): 9-11. Docking, B. & Pries, B. (1995). Transformative Mediation and Settlement-Driven Mediation: Examining the Divide. Manitoba Social Worker 27 (5), 1-11. Domenici, Kathy, and Stephen W. Littlejohn. Mediation: Empowerment in Conflict Management. Second Edition. Prospect Heights, IL: Waveland Press, 2001. Page 6 of 6


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Dubler, N. N., & Liebman, C. B. (2004). Bioethics mediation: A guide to shaping shared solutions. New York: United Hospital Fund. Duffy, K. G., J.W. Grosch, and P.V. Olczak, eds. Community Mediation: A Handbook for Practitioners and Researchers. New York: Guilford, 1991. Dukes, E. Franklin, Marina A. Piscolish and John B. Stephens. Reaching for Higher Ground in Conflict Resolution: Tools for Powerful Groups and Communities. San Francisco: Jossey-Bass, 2000. Dukes, E. Franklin. "Structural Forces in Conflict and Conflict Resolution in Democratic Society." In Conflict Resolution: Process, Dynamics and Structure, edited by Ho-Won Jeong, 155-72. Aldershot, UK: Ashgate Publishing, 1999. Duryea, M. L., & Grundison, B. (1993). Conflict and Culture: Research in Five Communities in Vancouver, British Columbia. Victoria, British Columbia: University of Victoria Institute of Dispute Resolution, Multiculturalism and Dispute Resolution Project. Eadie, William F., and Paul E. Nelson. The Language of Conflict Resolution. Thousand Oaks: Sage, 2001. Eddy, W. A. (2003). High conflict personalities: Understanding and resolving their costly disputes. San Diego, CA: William A. Eddy. Ellis, D., and N. Stuckless. Mediating and Negotiating Marital Conflicts. Thousand Oaks, CA: Sage, 1996. Ellis, Desmond, and Loretta Wight. "Theorizing Power in Divorce Negotiations: Implications for Practice." Mediation Quarterly 15 (1998): 227-244. Elwork, A. & Smucker, M.R. (1988). Developing Training and Practice Standards for Custody Mediators. Conciliation Courts Review 26, 21-31. Erickson, Stephen K., and Marilyn McKnight. "Mediating Spousal Abuse Cases." Mediation Quarterly 7 (1990): 377. Erickson, Stephen K., and Marilyn S. McKnight. The Practitioner's Guide to Mediation: A Client Centered Approach. San Francisco: Jossey-Bass, 2000. Este, D. & Barsky, A.E. (1995). Cultural Competence in Family Mediation: Examples from Work with the Vietnamese and Ismaili Communities. Unpublished paper. European Centre for Conflict Prevention. People Building Peace: 35 Inspiring Stories from around the World Netherlands: ECCP, 1999. Evans, A. F., & Evans, R. A. (2001). Peace skills: Leaders’ guide. San Francisco: Jossey-Bass. [Boca Raton BF637.N4 E93] Feld, L., and P.A. Simm. Mediating Professional Conduct Complaints. Waterloo, ON: Network: Interaction for Conflict Resolution, 1998. Page 7 of 7


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Felicio, Diane M., and Michelle Sutherland. "Beyond the Dominant Narrative: Intimacy and Conflict in Lesbian Relationships." Mediation Quarterly. 18 (4) 2001. Felstiner, William L.F., Richard L. Abel, and Austin Sarat. "The Emergence and Transformation of Disputes: Naming, Blaming and Claiming..." Law & Society Review 15 (1980-81): 631- 54. Fisher, R. J. Interactive Conflict Resolution. Syracuse, NY: Syracuse University Press, 1997. Fisher, R., & Ury, W. (1997). Getting to Yes: Negotiating Agreement Agreement Without Giving In. New York: Houghton-Mifflin. Fisher, Roger, Elizabeth Kopelman, and Andrea Kupfer Schneider. Beyond Machiavelli: Tools for Coping with Conflict. Cambridge, MA: Harvard University Press, 1994. Fisher, Simon, Jawed Ludin, and Steve Williams. "Understanding Conflict" and "Tools for Conflict Analysis," chapters 1 and 2 in Working With Conflict: Skills and Strategies for Action. New York: Zed Books, 2000. Folberg, J., Milne, A., & Salem, P. (2004) (Eds.). Divorce and family mediation: Models, techniques, and applications. New York: Guilford. Folger, Joseph P., and Robert A. Baruch Bush, eds. Designing Mediation: Approaches to Training and Practice within a Transformative Framework. New York : The Institute for the Study of Conflict Transformation, 2004. Folger, J.P. et al. Working Through Conflict: Strategies for Relationships, Groups, and Organizations. New York: Harper Collins College Publishers, 1993. Folger, Joseph, and Tricia Jones, eds. New Directions in Mediation. Thousand Oaks, California: Sage Publications, 1994. Fromm, E. (1973). The Anatomy of Human Destructiveness, New York: Fawcett Crest. Fund for Dispute Resolution. Report from the Toronto Forum on Woman Abuse and Mediation. Waterloo, Ontario: Fund for Dispute Resolution, 1993. Gandhi, M. K. Autobiography: The Story of my Experiments with Truth. Washington, D.C.: Public Affairs Press, 1954. Gandhi, M. K. Non-Violent Resistance (Satyagraha) Mineola, NY: Dover Publications, 2001. Girdner, L. K., ed. Mediation and Spouse Abuse. Special issue. Mediation Quarterly, 7 (4) (1990). Gold, L. (1993). Influencing Unconscious Influences: The Healing Dimension of Mediation. Mediation Quarterly 11 (1), 55-65. Page 8 of 8


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Gopin, Marc. "Religion, Violence, and Conflict Resolution." Peace & Change 22(1) (January 1997): 1-31. Goundry, Sandra, Yvonne Peters, and Rosalind Currie. Family Mediation in Canada: Implications for Women's Equality. A Review of the Literature and Analysis of Data from Four Publicly Funded Canadian Mediation Programs. Ottawa: Status of Women Canada, 1998. Gray, Owen V. "Protecting the Confidentiality of Communications In Mediation." Osgoode Hall Law Journal 36(4) (1998): 668-701. Graybill, Lyn S. "South Africa's Truth and Reconciliation Commission: Ethical and Theologoical Perspectives." Ethics and International Affairs 12 (1998): 45. Greenstone, J., S. Leviton, and C. Fowler. "Mediation Advocacy: A New Concept in the Dispute Resolution Arena." Mediation Quarterly 11(3) (1994): 293. Grillo, Trina. "The Mediation Alternative: Process Dangers for Women." Yale Law Journal 100(6) (1991): 1545-610. Grzybowski, Alex, and Stephen Owen, eds. Good Governance and Conflict Resolution: A Framework for Conflict Analysis and Resolution. Victoria, BC: Institute for Dispute Resolution, University of Victoria, 2001. Habermas, Jurgen. "Reconciliation Through the Public Use of Reason: Remarks to John Rawls's Political Liberalism." Journal of Philosophy 92(3)(1995): 132-180. Hadley, Michael L., ed. Spiritual Roots of Restorative Justice. New York: SUNY Press, 2001. Hammer, M. R. (2003). Intercultural conflict styles inventory: Interpretive guide and instructor’s manual. N. Potomac, MD: Hammer Consulting Group. Hansen, R. (2008). Critical conflict resolution theory and practice. Conflict Resolution Quarterly, 25(4), 402-427. Hart, Barbara. "Gentle Jeopardy: The Further Endangerment of Battered Women and Children in Custody Mediation." Mediation Quarterly 7(4) (1990): 317-30. Haynes, J. M. (1994). The Fundamentals of Family Mediation. Albany, NY: State University of New York Press. Hilton, N. Zoe. "Mediating Wife Assault: Battered Women and the `New Family'." Canadian Journal of Family Law 9 (2) (1991): 29-53. Hocker, Joyce L., and William W. Wilmot. Interpersonal Conflict. Dubuque, IA: William C. Brown, 1991. Irani, George. "Rituals of Reconciliation: Arabic-Islamic Perspectives." Mind and Human Page 9 of 9


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San Francisco: Jossey-Bass Publishers, 1994. Kraybill, R. S. (2001). Peace skills: A manual for community mediators. San Francisco: Jossey-Bass. Kraybill, Ronald S. "From Head to Heart: The Cycle of Reconciliation." Conciliation Quarterly 7(4) (1998). Kressel, Kenneth, and Dean G. Pruitt, eds. Mediation Research: The Process and Effectiveness of Third-Party Intervention. San Francisco, CA: Jossey-Bass Publishers, 1989. Kriesberg, L. (1982). Social Conflicts. Englewood Cliffs, NJ: Prentice Hall. Kriesberg, Louis. Constructive Conflicts: From Escalation to Resolution. Lanham, Maryland: Rowman & Littlefield Publishers, 1998. Kritek, Phyllis Beck. Negotiating at an Uneven Table: Developing Moral Courage in Resolving Our Conflicts. San Francisco, CA: Jossey-Bass Publishers, 1994. Kruk, E. (1998). “Practice Issues, Strategies and Models: The Current ‘State of the Art’ of Family Mediation,” Family and Conciliation Courts Review 36 (2), 195-215. Kurtz, L. (2008). Encyclopedia of violence, peace, and conflict (2nd ed.). St. Louis, MO: Academic Press (Eslevier). Lampen, John, ed. No Alternative? Nonviolent Responses to Repressive Regimes. York, UK: Ebor Press, 2000. Landau, Barbara, Mario Bartoletti, and Ruth Mesbur. Family Mediation Handbook. Second edition. Toronto: Butterworths, 1997. Lang, Michael, ed. Transformative Approaches to Mediation. Special Issue. Mediation Quarterly 13(4) (1996). Lang, Michael, and Alison Taylor. The Making of a Mediator: Developing Artistry in Practice. San Francisco: Jossey Bass, 2000. Langer, Rosanna, "Divorce Mediation: How the Process of Informal Resolution Reinforces Male Dominance." In Quilting a New Canon: Stitching Women's Words, edited by Uma Parmeswaran (Toronto: Sister Vision) 1996. Langer, Rosanna. "The Juridification and Technicisation of Alternative Dispute Resolution Practices." Canadian Journal of Law and Society 13(1) (1998): 169-86. LeBaron, M., & Venashri, P. (2006). Conflicts across cultures: A unique experience of difference. Boston: Intercultural Press. LeBaron, M. (2003). Bridging cultural conflicts: A new approach to a changing world. San Francisco: Jossey-Bass. Page 11 of 11


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Menkel-Meadow, C., & Wheeler, M. (Ed.) (2004). What’s fair: Ethics for negotiators. San Francisco: Jossey-Bass. Menkel-Meadow, Carrie. "Teaching About Gender and Negotiation: Sex, Truths and Videotape." Negotiation Journal 16(4) (2000): 357-75. Menkel-Meadow, Carrie. "The Many Ways of Mediation: The Transformation of Traditions, Ideologies, Paradigms, Practices." Negotiation Journal 11 (1995): 217-241. Menkel-Meadow, Carrie. "The Transformation of Disputes by Lawyers: What the Dispute Paradigm Does and Does Not Tell Us." Journal of Dispute Resolution (1985): 25-44. Merton, Thomas. The Nonviolent Alternative. New York: Farrar, Straus, Giroux, 1980. Mitcham-Smith, M., & Henry, W. J. (2007). High-conflict divorce solutions: Parenting coordination as an innovative co-parenting intervention. The Family Journal, 14(4), 368373. Moore, Christopher W. (2003). The Mediation Process: Practical Strategies for Resolving Conflict (Third Edition). San Francisco: Jossey-Bass. Morris, Catherine, and Andrew Pirie, eds. Qualifications for Dispute Resolution: Perspectives on the Debate. Victoria, B.C.: UVic Institute for Dispute Resolution, 1994. Morris, Catherine. "The Trusted Mediator: Ethics and Interaction in Mediation." In Rethinking Disputes: The Mediation Alternative,edited by Julie Macfarlane. Toronto: Emond Montgomery, and London, UK: Cavendish Publishing, 1997. Moser-Puangsuwan, Yeshua, and Thomas Weber. Nonviolent Intervention Across Borders: A Recurrent Vision. University of Hawaii Press, 2000. Nader, Laura. "Harmony Models and the Construction of Law." In Conflict Resolution: Cross-Cultural Perspectives, edited by Peter Avruch, Peter Black and Joseph Scimecca, 41-59. Westport, CONN: Greenwood Press, 1991. Nader Laura. "Controlling Processes in the Practice of Law: Hierarchy and Pacification in the Movement to Re-Form Dispute Ideology." Ohio State Journal on Dispute Resolution 9(1) (1993): 1-25. Nagler, Michael N. Is There No Other Way? The Search for a Nonviolent Future. Berkeley: Berkeley Hills Books, 2001. Nathanson, Paul and Young, Katherine K. Spreading Misandry: The Teaching of Contempt for Men in Popular Culture. Montreal: McGill-Queens University Press, 2001. National Association for Community Mediation (1999). Face to face: A presenter’s manual on conflict resolution and communication skills. Washington, DC: Author. Page 13 of 13


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Nicoterra, A. M. Conflict and Organizations: Communicative Processes. Albany, NY: State University of New York Press, 1995. Nolan-Haley, Jacqueline. "Informed Consent in Mediation: A Guiding Principle for Truly Educated Decisionmaking." Notre Dame Law Review 74 (1999): 775-840. Peacebuilding Unit, Multilateral Programs Branch. A Compendium of Peacebuilding Tools: Conflict Prevention: Peace and Conflict Impact Assessment. Ottawa: CIDA, 2002. Pearce, W. Barnett, and Stephen W. Littlejohn. Moral Conflict: When Social Worlds Collide. Newbury Park, CA: Sage Publications, 1997. Pearson, J. "Mediating when Domestic Violence is a Factor: Policies and Practices in Court-Based Divorce Mediation Programs." Mediation Quarterly 14 (1997): 319-335. Phillips, Barbara Ashley. The Mediation Field Guide: Transcending Litigation and Resolving Conflicts in Your Business or Organization. San Francisco: Jossey-Bass, 2001. Picard, Cheryl A. Mediating Interpersonal and Small Group Conflict. Ottawa: Golden Dog Press, 1998. Pirie, Andrew. Alternative Dispute Resolution Skills, Science and the Law. Toronto: Irwin Law, 2000. Powers, R. S. and W. B. Vogele, eds. Protest, Power, and Change: Encyclopedia of Nonviolence from ACT-UP to Women's Suffrage New York: Garland, 1997. Ramirez, Ricardo. "Stakeholder Analysis and Conflict Management." In Cultivating Peace: Conflict and Collaboration in Natural Resource Management, edited by Daniel Buckles, 101-26. Ottawa: International Development Research Centre and World Bank Institute, 1999. Rao, P. C., and William Sheffield, eds. Alternative Dispute Resolution: What it is and how it works. Delhi: Universal Law Publications, 1997. Rawls, John. "The Justification of Civil Disobedience." In Civil Disobedience: Theory and Practice, edited by Hugo A. Bedau, 240-255. New York: Pegasus Books, 1969. Reychler, Luc. "From Conflict to Sustainable Peacebuilding: Concepts and Analytical Tools." Chapter 1 in Peacebuilding: A Field Guide, edited by Luc Reychler, and Thania Paffenholz, 3-15. Boulder, CO, and London, UK: Lynne Reiner Publishers, 2001. Rifkin, Janet. "Mediation From a Feminist Perspective: Promises and Problems." Law & Inequity 2 (1984): 21-22. Rifkin, Janet, Jonathan Millen and Sara Cobb. "Toward a New Discourse for Mediation: A Critique of Neutrality." Mediation Quarterly 9(2) (Winter 1991):151-164. Page 14 of 14


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Rogers, Nancy H., and Craig A. McEwan. Mediation: Law, Policy, Practice. Second edition. Deerfield, IL: Clark Boardman Callaghan, 1994. Rosenberg, M. B. (2003). Nonviolent communication: A language of life. Encinitas, CA: Puddle Dancer Press. Rubin, Jeffrey Z., Dean G. Pruitt, and Song Hee Kim. Social Conflict: Escalation, Stalemate and Settlement. New York: McGraw Hill, 1994. Said, Abdul Aziz, Nathan C. Funk, and Ayse S. Kadayifci. Peace and Conflict Resolution in Islam: A Global Philosophy. Lanham, New York Oxford: University Press of America, 2001. Sampson, Cynthia, and John Paul Lederach, eds. From the Ground Up: Mennonite Contributions to International Peacebuilding. New York: Oxford University Press, 2000. Sandole, J.D., and Herbert C. Kelman. Conflict Resolution and Theory and Practice: Integration and Application. New York: St. Martin's Press, 1993. Sandole, J. D., and H. van der Merwe, eds. Conflict Resolution Theory and Practice: Integration and Application. Manchester, UK: Manchester University Press, 1993. Saposnek, Donald T. Mediating Child Custody Disputes. Revised Edition. San Francisco, CA: Jossey-Bass Inc., 1998. Satha-Anand, Chaiwat, and Michael True, eds. The Frontiers of Nonviolence. Honolulu and Bangkok: Nonviolence Commission of the International Peace Research Association; Center for Global Nonviolence, and Peace Information Center, Bangkok, 1998. Satha-Anand, Chaiwat, and Suwanna Satha-Anand. Struggling Dove and Plastic Lotus: Peacemaking in Thai Society. Bangkok, Thailand: Pridi Banomyong Institute, 1987. Schellenberg, James A. Conflict Resolution: Theory, Research and Practice. New York: State University of New York Press, 1996. Schrock-Shenk, Carolyn, ed. Mediation and Facilitation Training Manual: Foundations and Skills for Constructive Conflict Transformation , Fourth edition. Akron,PA: Mennonite Conciliation Service, 2000. Schrock-Shenk, Carolyn, and Lawrence Ressler, eds. Making Peace With Conflict: Practical Skills for Conflict Transformation. Scottsdale, PA: Herald Press, 1999. Schwebel, A.I., Gately, D.W., Renner, M.A. & Milburn, T.W. (1994). Divorce Mediation: Four Models and their Assumptions about Change in Parties' Positions. Mediation Quarterly 11 (3), 211-227. Sharp, Gene. Gandhi as a Political Strategist, with Essays on Ethics and Politics Boston: Porter Sargent Publishers, 1979. Page 15 of 15


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Sharp, Gene. The Politics Of Nonviolent Action. Part One: Power and Struggle, Boston: Porter Sargent, 1973. Sharp, Gene. The Politics Of Nonviolent Action. Part Two: The Methods of Nonviolent Action. Boston: Porter Sargent, 1973. Sharp, Gene. The Politics Of Nonviolent Action. Part Three: The Dynamics of Nonviolent Action. Boston: Porter Sargent, 1973. Shirch, Lisa. Keeping the Peace: Exploring Civilian Alternatives in Conflict Prevention. Uppsala, Sweden: Life & Peace Institute, 1995. Skjelsbaek, I., & Smith, D. (Ed.) (2001). Gender, peace, & conflict. Thousand Oaks, CA: Sage. Slaikeu, Karl A. When Push Comes to Shove: A Practical Guide to Mediating Disputes. San Francisco: Jossey-Bass, 1995. Smedes, L.B. (1984) Forgive and Forget: Healing the Hurts We Don’t Deserve. San Francisco: Harper & Row. Smith, Gary. "Unwilling Actors: Why Voluntary Mediation Works, Why Mandatory Mediation Might Not." Osgoode Hall Law Journal 36 (4)(1998): 847-85. Smock, David R. Perspectives on Pacifism: Christian, Jewish and Muslim Views on Non-Violence. Washington, DC: US Institute of Peace, 1995. Steinberg, Gerald M. "Interpretations of Jewish Traditions on Democracy, Land and Peace." Journal of Church and State 43 (1) (2001): 93-103. Steinberg, Gerald M. Jewish Approaches to Conflict Resolution. Vol. 12, Jewish Political Studies Review. Tel Hai 13, Jerusalem: Jerusalem Center for Public Affairs, 2000. Susskind, L. E., S. McKearnan, and J. Thomas-Larmer, J., eds. The Consensus Building Handbook: A Comprehensive Guide to Reaching Agreement. Thousand Oaks, CA: Sage, 1999. Tannen, Deborah. The Argument Culture: Stopping America's War of Words. New York: Random House, 1998. Taylor, Alison. The Handbook of Family Dispute Resolution: Mediation Theory and Practice. San Francisco: Jossey-Bass, 2002. Teyber, Edward, Helping Children Cope with Divorce. San Francisco: Jossey-Bass, 2001. Thoennes, Nancy. "Mediating Disputes Including Parenting Time and Responsibilities." In Colorado's 10th Judicial District: Assessing the Benefits to Courts Denver: Center for Policy Research, 2002. Page 16 of 16


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Thoennes, Nancy, and Jessica Pearson. "Mediation and Domestic Violence: Current Policies and Practices." Family and Conciliation Courts Review. 33 (1995): 6-29. Thomas, K.W. & Kilmann, R.H. (1973). Thomas-Kilmann Conflict Mode Instrument. Tuxedo, NY: Xicom. Thoreau, Henry D. Civil Disobedience. Middlesex, UK: Penguin, 1983. Tidwell, A.C. Conflict Resolved? A Critical Assessment of Conflict Resolution. New York: Pinter, 1998. Ting-Toomey, S., & Oetzel, J. G. (2001). Managing intercultural conflict effectively. Thousand Oaks, CA: Sage. Umbreit, M. S. (2001). The handbook of victim offender mediation: An essential guide to practice and research. San Francisco: Jossey-Bass. Umbreit, M.S. (1995). Mediating Interpersonal Conflicts: A Pathway to Peace. West Concord: CPI Publishing. Ury, William L. The Third Side: Why We Fight and How We Can Stop. New York: Penguin, 2000. Ury, William L. ed. Must We Fight? From the Battlefield to the Schoolyard - A New Perspective on Violent Conflict and Its Prevention. San Francisco: Jossey-Bass, 2002. Van Wormer, K. (Ed.). (2008). Restorative justice across the East and the West. Taiwan: Casa Verde Publishers. Waldman, Ellen A. "Identifying the Role of Social Norms in Mediation: A Multiple Model Approach." Hastings Law Journal 48 (1997): 703-769. Ware, Stephen J. Alternative Dispute Resolution. St. Paul, MN: West Group, 2001. Warters, W. C. (2000). Mediation in the campus community. San Francisco: JosseyBass. Wilmot, W. W., & Hocker, J. L. (2007). Interpersonal conflict (7th ed.). Boston: McGrawHill. Wink, Walter, ed. Peace is the Way: Writings on Nonviolence from the Fellowship of Reconciliation. Maryknoll, NY: Orbis Press, 2000. Winslade, J. & Monk, G., Narrative Mediation: A New Approach to Conflict Resolution, San Francisco: Jossey-Bass. Woodhouse, T. & Ramsbotham, O. (2000). Peacekeeping and conflict resolution. London: Cass. Page 17 of 17


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Yarn, Douglas H., ed. Dictionary of Conflict Resolution. San Francisco: Jossey-Bass Inc., 1999. Young, Iris Marion. "Asymmetrical Reciprocity: On Moral Respect, Wonder, and Enlarged Thought." Constellations: An International Journal of Critical and Democratic Theory 3(3)(1997): 340-63. Young, P. (2008). Take it or leave it. Lump it or grieve it: Designing mediator complaint systems that protect mediators, unhappy parties, attorneys, courts, the process, and the field. Ohio State Journal on Dispute Resolution, 21, 721-753. Zartman, I. W. (Ed.) (2000). Traditional cures for modern conflicts: African conflict medicine. London: Lynn Reinner. Zehr, Howard. "Retributive Justice, Restorative Justice." New Perspectives in Crime and Justice. No. 4. Akron, PA: MCC Office of Crime and Justice, 1985. Zinn, Howard, Ed. The Power of Nonviolence: Writings by Advocates of Peace. Anthology. Boston: Beacon Press, 2002. Zumeta, Z.D. (1993). Sprituality and Mediation. Mediation Quarterly 11 (1). Journals: Conflict Resolution Quarterly Mediation Quarterly Negotiation Journal Family Court Review Journal of Dispute Resolution Peace, Environment and Education Web Sites: Association of Conflict Resolution (includes the former Academy of Family Mediators, CREnet and SPIDR), http://acresolution.org Conflict Resolution Information Source, http://crinfo.org Divorce Without War, http://www.divorcewithoutwar.com/ International Negotiation (Electronic Journal) http://www.wkap.nl/journals/negotiation Network of Communities for Peacemaking and Conflict Resolution (NCPCR) http://www.apeacemaker.net Videos: Program on Negotiation (n.d.) Saving the last dance: Mediation through understanding. Cambridge, MA: Harvard Law School. Page 18 of 18


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American Management Association (n.d.). Successful negotiating. Washington, DC: Author. Institute for the Study of Conflict Resolution (2004). Family ties mediation. (DVD and script). Grand Forks, ND: Author.

COURSE POLICIES [attendance, participation, academic dishonesty]: Excerpt from the UBC calendar: Regular attendance is expected of students in all their classes (including lectures, laboratories, tutorials, seminars, etc.). Students who neglect their academic work and assignments may be excluded from the final examinations. Students who are unavoidably absent because of illness or disability should report to their instructors on return to classes. The University accommodates students with disabilities who have registered with the Disability Resource Centre. The University accommodates students whose religious obligations conflict with attendance, submitting assignments, or completing scheduled tests and examinations. Please let your instructor know in advance, preferably in the first week of class, if you will require any accommodation on these grounds. Students who plan to be absent for varsity athletics, family obligations, or other similar commitments, cannot assume they will be accommodated, and should discuss their commitments with the instructor before the drop date. It is recommended that students retain a copy of all submitted assignments (in case of loss) and should also retain all their marked assignments in case they wish to apply for a Review of Assigned Standing. Students have the right to view their marked examinations with their instructor, providing they apply to do so within a month of receiving their final grades. This review is for pedagogic purposes. The examination remains the property of the university. Academic Dishonesty: Please review the UBC Calendar “Academic regulations” for the university policy on cheating, plagiarism, and other forms of academic dishonesty. Also visit www.arts.ubc.ca and go to the students’ section for useful information on avoiding plagiarism and on correct documentation.

COURSE SCHEDULE: Unit 1: Introduction to Mediation and Conflict Resolution Topics:    

Course outline and expectations Relevant theoretical concepts: mediation and conflict resolution Mediation as distinct from other dispute resolution processes Mediation as distinct from other social work practice models

Agenda:      

1. Introductory comments (commentary) 2. Student introductions (online discussion) 3. Course outline (reading and commentary) 4. Introduction to the field of conflict resolution (exercise and commentary) 5. Core elements of mediation I (reading and online posting) 6. Core elements of mediation II (commentary)

Reading: 

Kruk, Ch. 1 (available online) Page 19 of 19


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   

Moore, Ch. 1 & 2 FMC skills checklist (Custom Course Materials) Honeyman article (Custom Course Materials) Portilla article (Custom Course Materials)

Objectives: - Introduction to the field of mediation and conflict resolution, including the range of application of mediation - Introduction to the core skills of conflict resolution - Introduction to the core elements of mediation - Articulation of your interests - Review of course outline and expectations Unit 2: The Anatomy of Conflict and Violence Topics:  

Relevant theoretical concepts: human destructiveness, violence, oppression Conquest of violence: the Gandhian philosophy of conflict

Agenda: 1. Analysis of oppression, ideology and courage (reading) 2. Gandhian Satyagraha: basic precepts (reading) 3. Applied conflict as socio-political action: an analysis of two Satyagraha campaigns (commentary) 4. Applied conflict as socio-political action today (commentary and online posting) Reading:  

Weil chapter (Custom Course materials) Bondurant chapter (Custom Course Materials)

Objectives: 1. Understanding of the core elements of oppression, violence and human destructiveness 2. Understanding of the basic precepts of Satyagraha 3. Introduction to methods of applied conflict as socio-political action Unit 3: Theoretical Foundation: Alternative Conceptual Frameworks Topics:    

Anxieties about becoming a mediator Conflict handling modes: assertiveness and cooperation Current issues and debates in mediation practice Alternative models of and approaches to mediation Page 20 of 20


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Agenda: 1. Anxieties about becoming a mediator (self-reflection and commentary) 2. Thomas-Kilmann conflict mode instrument (reading, exercise and commentary) 3. Theoretical foundation: Overview of the mainstream model; current debates; emerging models of practice (commentary) 4. Transformative and narrative mediation (reading and online posting) Reading:   

Thomas-Kilmann Conflict Mode Instrument (Custom Course Materials) Baruch Bush & Folger chapter (Custom Course Materials) Winslade & Monk article (Custom Course Materials)

Objectives: 1. The development of self-awareness of conflict handling mode and alternate modes of handling conflict 2. An understanding of the theoretical foundation of mediation and conflict resolution: mainstream and emergent approaches Unit 4: The Ethical Foundation of Mediation and Conflict Resolution Topics:  

Standards of Practice for Social Work Mediators Ethical dilemmas and ethical decision-making

Agenda: 1. Ethical foundation of mediation I (commentary) 2. Ethical foundation of mediation II (exercise and readings) 3. Ethical dilemmas I (commentary) 4. Ethical dilemmas II (exercise and online posting) Reading:  

Kruk, Appendix Grebe et al article (Custom Course Materials)

Unit 5: The Mediation Process: The Beginning Stage Topics: 

Theory and skill development related to the engagement, data collection and assessment phases of the mediation process, including: -the premediation orientation session -the first joint session Page 21 of 21


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-opening statement of the mediator -opening statement of the parties -framing the issues for negotiation -setting the mediation agenda Agenda: 1. Overview of beginning phase (commentary) 2. The premediation orientation/ screening session (commentary) 3. Beginning the first mediation session (commentary) --Opening statement by mediator --Opening statement by parties 4. The planning phase: defining/ framing issues and setting an agenda (commentary) 5. Readings 6. Beginning stage skills (roleplay and group online posting) Reading: 

Moore, Ch. 3-7

Objectives: 1. Knowledge of the fundamentals of the premediation orientation/ screening session, both content and process. 2. Development of the skills essential to effective practice related to the premediation orientation/screening session. 3. Knowledge of the fundamentals of the opening statement of the mediator, both content and process. 4. Development of the skills essential to effective practice related to the opening statement of the mediator 5. Knowledge of the fundamentals of facilitating the opening statement by the parties, both content and process. 6. Development of the skills essential to facilitating the opening statement by the parties. 7. Knowledge of the fundamentals of setting the agenda for mediation, both content and process. 8. Development of the skills essential to setting the agenda for mediation. Unit 6: The Middle Stage Topics: 

Theory and skills relating to the intervention stage of the mediation process.

Agenda: 1. Introduction to the middle stage of mediation practice (commentary) 2. Readings 3. Middle stage skills (roleplay and group online posting) Reading: Page 22 of 22


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Moore, Ch. 8-11

Objectives: 1. Knowledge of the fundamentals of the middle stage, both content and process. 2. Development of the skills essential to effective practice related to the middle stage. Unit 7: The Ending Stage Topics:  

Theory and skills related to the evaluation and termination stages of the mediation process Settlement and drafting the memorandum of understanding.

Agenda: 1. Overview of ending phase (commentary) 2. Readings 3. Ending stage skills (roleplay, exercise and group online posting) Reading: 

Moore, Ch. 12-14

Objectives: 1. Knowledge of the fundamentals of the ending phase, both content and process. 2. Development of skills essential to effective practice related to the ending phase. 3. Ability to draft final memoranda of understanding. Unit 8: Introduction to Family Mediation and the Divorce Process Topics:   

Family mediation and the divorce and remarriage service delivery continuum Divorce outcome research findings: the impact of divorce on family members and the family system Post-divorce parenting patterns and influences

Agenda: 1. Introduction to the field of family mediation (commentary) 2. Group exercise-- the impact of divorce on mothers and fathers (online posting) 3. Individual exercise-- the “best interests of the child” in divorce 4. Effects of divorce on families (commentary) 5. Readings Page 23 of 23


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Reading: 

Kruk, Ch. 3 (available online)

Objectives: 1. to introduce you to family mediation as a specialization 2. to understand the main effects of divorce on family members, and the family system as a whole Unit 9: Family Mediation, Parent Education and Parenting Plans Topics:   

Mediation in the arena of family transition attendant to divorce and remarriage Facilitating the development of post-divorce parenting plans in mediation Handling power imbalances and spousal abuse allegations in family mediation

Agenda: 1. Introduction to family mediation and the parenting plan approach (commentary) 2. Family mediation: core components and distinguishing characteristics (commentary) 3. Family mediation, power imbalances and spousal abuse (commentary) 4. Readings 5. Family mediation skills development (screening roleplays and online posting) Reading:     

Kruk, Ch. 4 (available online) Johnston & Campbell article (Custom Course Materials) Kruk article (Custom Course Materials) Lebow article (Custom Course Materials) Silver & Silver article (Custom Course Materials)

Objectives: 1. Identification of the core elements of the prenegotiation, beginning, middle, ending and follow-up stages of family relations mediation focused on the development of parenting plans 2. Utilization of a range of core skills related to family relations mediation in the prenegotiation, beginning, middle, ending and follow-up stages of the process 3. The ability to mediate in the context of spousal abuse and power imbalances Unit 10: Mediation in Other Contexts I Topics:  

Mediation in child protection Parent-child mediation Page 24 of 24


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Adoption mediation

Agenda: 1. Readings (online posting) 2. Skill development (role play) Reading: 

Kruk, Chapters 6-8 (available online)

Objectives: 1. An understanding of the fundamental issues and process of child protection mediation 2. An understanding of the fundamental issues and process of parent-child mediation 3. An understanding of the fundamental issues and process of adoption mediation Unit 11: Mediation in Other Contexts II Topics:    

Health care Mental health Disability Aging

Agenda: 1. Readings (online posting) 2. Skill development (role play) Reading: 

Kruk, Chapters 9-12 (available online)

Objectives: 1. An understanding of the fundamental issues and process of mediation in health care 2. An understanding of the fundamental issues and process of mediation in mental health 3. An understanding of the fundamental issues and process of mediation in the field of disability 4. An understanding of the fundamental issues and process of mediation in the field of aging Unit 12: Mediation in Other Contexts III Topics: Page 25 of 25


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    

Victim-offender reconciliation programs Sexual harassment mediation School-based mediation Neighbourhood and community conflicts Public policy/environmental disputes.

Agenda: 1. Readings (online posting) 2. Skill development (role play) Reading:   

Kruk, Chapters 13-17 (available online) Barsky article (Custom Course Materials) Coleman et al article (Custom Course Materials)

Objectives: 1. An understanding of the fundamental issues and process of victim-offender mediation 2. An understanding of the fundamental issues and process of sexual harassment mediation 3. An understanding of the fundamental issues and process of school-based mediation 4. An understanding of the fundamental issues and process of neighbour and community mediation 5. An understanding of the fundamental issues and process of public policy/ environmental mediation. Unit 13: Mediation in the Context of Human Diversity Topics:     

Intercultural disputes Developing culturally-specific models of mediation and conflict resolution Mediation in the context of First Nations peoples and communities Spirituality, harm reduction and mediation Emergent trends in mediation

Agenda: 1. Cultural awareness exercise (self-reflection) 2. Mediation and multicultural reality (commentary) 3. Readings (online posting) 4. The future of mediation and conflict resolution (commentary) 5. A “harm reduction” approach to mediation (commentary) 6. Feedback on the course: What you have learned and your future contribution to the field (online posting) Page 26 of 26


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Reading:  

Kruk, Ch. 18 (available online) Huber article (Custom Course Materials)

Objectives: 1. Understanding of the process of development of culturally-specific models of practice. 2. Understanding of emergent trends and models of mediation.

ASSIGNMENTS Submitting AssignmentsAssignments not submitted electronically should be handed in at the beginning of the class on the day they are due. Return of marked student assignments Instructors coordinate the return of marked assignments. The options are as follows: a) the instructor returns the paper to students in class; b) if the paper has been submitted electronically, the instructor will mark it on-line (with track changes) and return to the student on-line; c) the instructor returns the paper to the student by snail mail (the student provides a self-stamped, addressed envelope to the instructor). Marked papers not returned by any of the options above will be held by the instructor. Marked papers will no longer be put in a box outside the instructor’s office or at the main office counter. Late assignments-

Deadlines for the assignment of grades for grading purposes are established on the basis of the university schedule to assure submission of marks to the registrar's office. In accordance with university policy, a deadline may be extended only in the event of serious illness or domestic affliction documented by the student's physician and approved by Student Health Services. Students who submit assignments late will have one mark deducted per day late from the final grade for the course.

Assignments For all essays, please use APA format, 11 or 12 point font, and double spacing. You may write in the first person or third person, as long as there is consistency throughout the paper. Evaluation of the essays will be based on the following criteria: use of relevant readings; engagement of the reader; format and synthesis of material; writing competence; description of key concepts; demonstration of your understanding of both the theoretical and ethical foundation of mediation and conflict resolution; linkage to social work perspectives; creativity and originality; logic of your inquiry; critical analysis; ability to reflect on and integrate material from the course, including online discussions, roleplays and other exercises in an accurate and critical manner; and ability to integrate the skills dimension of practice into your discussion. Above all, please pay careful attention to the instructions below, and make sure you address the Page 27 of 27


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topics you are asked to address. 1. Short Essay: Analysis of a Conflict, and Application of Mediation Principles to the Conflict You are asked to select a current conflict or dispute, either from your personal experience or from the public domain, which has the potential of being resolved via mediation. You are not restricted to intrafamilial conflicts; you may select any one of a range of disputes in which social workers may become involved, including environmental, neighbourhood, community, child protection, divorce, adoption, education, sexual harrassment, victim-offender, parent-adolescent, business and labour. During the Units 4-6 of the course, you are asked to keep a journal in which to record salient aspects of this conflict or dispute. Based on your journal entries, you are asked to write a short paper detailing the following: 1. Your analysis of the conflict/dispute 

identify the issues under dispute, from the perspective of each of the parties in mediation

2. Your analysis of positions and interests  

identify the positions of each of the parties with respect to ONE of the issues under dispute between them (select one core issue in dispute between the parties for analysis) identify the interests underlying each of these positions

3. Your view of options for settlement    

focus on the core issue in the dispute you have selected list a range of options for settlement of this issue from your own perspective, evaluate each of the options generated. Link to existing mediation theory /knowledge briefly, how do you think each of the parties would evaluate the options? Is there any “common ground” between the parties? If so, what?

Please link to mediation theory and theory pertinent to the field of practice corresponding to the dispute. Length: Max. 15 pages Weight: 30% Time and date due: 9 a.m., Thurs., Feb. 14, 2013. 2. DVD Demonstration of Mediation and Conflict Resolution Skills Early in the course, you are asked to make contact with other members of the class, and select two roleplay partners, with whom you will be practicing mediation skills, recorded on camera, for this skills development assignment. If you prefer random Page 28 of 28


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assignment, I will randomly assign groups of three. Alternatively, you may choose to complete this assignment with friends or colleagues as your roleplay partners. You are asked to outline, in writing, a conflict or dispute involving two persons, which has the potential of being resolved via mediation (i.e., the characteristics of the dispute and the disputants are such that mediation is a suitable dispute resolution device), and provide this outline to your roleplay partners, who will be playing the roles of the disputants. You are not restricted to intrafamilial conflicts; you may select any one of a range of disputes in which social workers may become involved, including environmental, neighbourhood, community, child protection, adoption, education, sexual harassment, victim-offender, parent-adolescent, business and labour. When you meet as a group, you will be asked to “set up” your dispute scenario for your partners/ roleplayers. You may want to assign clear roles with a detailed case fact pattern for the roleplayers. Or you may want to provide a brief fact pattern and have your role players spontaneously enact the dispute scenario. For this assignment, each student is asked to produce a DVD recording, a continuous one hour mediation session, which includes your partners as disputants/participants. You will be assessed on a 20-minute segment of your hour-long recorded session, chosen by you, but you are expected to submit the entire (continuous) hour-long DVD. You are asked to transcribe your 20-minute segment, making sure to comment on each of the following to analyze each interaction in the segment: stage of mediation, affective tone, skills demonstrated, rationale for skill used, alternative response (if applicable). Your DVD should demonstrate:    

a clear process, including a beginning, middle, and closing phase of the session your guiding of the process as many of the core mediation skills as possible if applicable, interventions that address impasses in the negotiation

You are also asked to complete a self-assessment of the 20-minute mediation segment, using an assessment check sheet that will be provided. The same form will be used to grade the skills demonstration portion of the assignment. Although it is not part of the evaluation, please record the participants’ feedback (what was helpful and what more they needed). This is another source of feedback that you may find useful. Please consult with the School’s AV Technician Derek Dong in regard to this assignment. Weight: 50% Time and date due: 9 a.m., Thurs., Mar. 28, 2013. 3. Online Participation Page 29 of 29


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The online participation grade is based on the quality of required weekly postings to the online Discussion Fora, each NO MORE THAN one page (double-spaced) in length. It is expected that students will make postings as required, and you will have access to each others’ postings. There is a combination of individual and small group postings during the course. There are also optional postings (i.e., commenting on other students’ postings). Students will not be graded on the optional postings. Evaluation of the postings will be based on the following criteria: use of relevant readings; engagement of the reader; succinct format and synthesis of material; writing competence; description of key concepts; demonstration of your understanding of key concepts; linkage to social work perspectives; creativity and originality; logic of your inquiry; and critical analysis. Above all, please pay careful attention to the posting instructions, and make sure you address the topics you are asked to address. Note: You will receive feedback on your online postings halfway through the course, and at the conclusion of the course. Weight: 20% Time and date due: Posting for Unit 1: by 9 a.m., Thurs., Jan. 3 (1.5%) Posting for Unit 2: by 9 a.m., Thurs., Jan. 10 (1.5%) Posting for Unit 3: by 9 a.m., Thurs., Jan. 17 (1.5%) Posting for Unit 4: by 9 a.m., Thurs., Jan. 24 (1.5%) Posting for Unit 5: by 9 a.m., Thurs., Jan. 31 (1.5%) Posting for Unit 6: by 9 a.m., Thurs., Feb. 7 (1.5%) Posting for Unit 7: by 9 a.m., Thurs., Feb. 14 (1.5%) Posting for Unit 8: by 9 a.m., Thurs., Feb. 28 (1.5%) Posting for Unit 9: by 9 a.m., Thurs., March 7 (1.5%) Posting for Unit 10: by 9 a.m., Thurs., March 14 (1.5%) Posting for Unit 11: by 9 a.m., Thurs., March 21 (1.5%) Posting for Unit 12: by 9 a.m., Thurs., March 28 (1.5%) Postings for Unit 13: by 9 a.m., Thurs., Apr. 4 (2%) Please Note: Do not use Google/Yahoo/MSN Search/etc. to find articles for assignments in this course. Do use any of the indexes and databases listed under Indexes and Databases, Subject Resources, OneSearch or Metasearch on the Library’s website at www.library.ubc.ca .

GRADING CRITERIA: Letter Grade A+ A A-

Percent Range 90-100 85-89 80-84

MidPoint 95 87 82

B+

76-79

77.5

Represents work of exceptional quality. Content, organization and style are all at a high level. Student demonstrates excellent research and reference to literature where appropriate. Also, student uses sound critical thinking, has innovative ideas on the subject and shows personal engagement with the topic. Represents work of good quality with no major weaknesses. Writing is clear Page 30 of 30


SOWK522 (99C) – 2012-2013 B B-

72-75 68-71

83.5 69.5

C+ C C-

64-67 60-63 55-59

65.5 62.5 57

D

50-54

52

F

0-49

and explicit and topic coverage and comprehension is more than adequate. Shows some degree of critical thinking and personal involvement in the work. Good use of existing knowledge on the subject. Adequate and average work. Shows fair comprehension of the subject, but has some weaknesses in content, style and/or organization of the paper. Minimal critical awareness or personal involvement in the work. Adequate use of literature. Minimally adequate work, barely at a passing level. Serious flaws in content, organization and/or style. Poor comprehension of the subject, and minimal involvement in the paper. Poor use of research and existing literature. Failing work. Inadequate for successful completion of the course or submitted beyond final date of acceptance for paper.

Page 31 of 31


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