Service, innovation, design

PrototypingLearning


April 15, 2012

Shape process


December 14, 2011

DESIGN FOR SERVICE


November 9, 2011

SERVICE DESIGN


November 7, 2011

Local Knowledge


September 29, 2010

Design Thinking


January 11, 2010

Beyond Design


September 22, 2008

Interactions Magazine


February 8, 2008