HABITAT FOR HUMANITY GREATER VANCOUVER
BUILDING HOPE ONE RELATIONSHIP AT A TIME
Annual Report 2013
Families Preserved, Hopes Fulfilled and Destinies to Realize
The children at Government Street’s Habitat community are most definitely the integral driving force of what it means to be part of a community. The children are the heart and soul here. We have had so many get-togethers, birthday parties (kids, and adults alike). A real sense of belonging and community happens here. We feel safe. Our children, and we as parents, feel so happy and safe. We watch out for one another, and most importantly, we watch out for one another’s children. Home. We are absolutely home. Lisa Fedorak, Habitat Partner FamilyÂ
Vision A world where everyone has a safe and decent place to live
Mission To mobilize volunteers and community partners in building affordable housing and promoting homeownership as a means to breaking the cycle of poverty.
Values HOUSING FOR ALL: We believe that access to
safe, decent and affordable housing is a basic human right that should be available to all. HUMAN DIGNITY: We believe in the worth
and dignity of every human being. We respect the people we serve and those that help us in this effort and recognize them as our greatest resource. PARTNERSHIP: We believe we can best
Board of Directors Our Partners in Decision Making Our volunteer board of directors generously donate their time and expertise to ensure that our annual objectives as a non-profit organization are met successfully. They serve with dedication and commitment and we are grateful for their support and guidance on strategic direction, financial decisions and the overall governance of our chapter.
Our Board Partners Tim Clark - CEO Gordon MacPherson – Board Chair Vida Morkunas - Vice Chair
achieve our mission through meaningful and mutually beneficial partnerships with others.
Jennifer Kwok – Treasurer
FAITH IN ACTION: We believe that faith
Oliver Hamilton – Director
in lived through action. Building on our Christian foundation, we serve and work with people of all faiths and beliefs in a spirit of justice and compassion. DIVERSITY & INCLUSIVENESS: We believe
there is a role for everyone committed to our vision, mission, and values and we seek to enrich our organization through diversity.
Cherie L.W. Mah – Secretary
Jamal Temirova – Director The cornerstone of Habitat’s success is our partnership framework that connects our community partners, volunteers, employees, families and the home building industry in a common vision, home-by-home and person–to-person. We are proud of the local support we have built in Vancouver and the homes that we have produced for families in need.
Table of Contents
2
Vision, Mission & Values
4
CEO and Board Chair Message
5
The Habitat Model
6
Partner Families
7
A Hand Up, Not A Hand Out
8
Ash Street Project, Richmond
9
Milestones and Accomplishments
10
Community Partners
11
Partner Family Spotlight
12 Volunteers
3
Habitat for Humanity Greater Vancouver
14
Volunteer Spotlight
15
ReStore: ReThink Where you Shop
16
Restore: Community Partners
17
Restore: The Environmental Impact
18
Habitat’s Social Responsibility
19
Truck Fleet Drivers
21
Our Generous Community Partners
22
Financial Highlights
CEO AND BOARD CHAIR MESSAGE
Relationships are our Foundation
Habitat for Humanity Greater Vancouver in 2013, continued on a path of accountability and successful achievements, to deliver a stronger future for our partner families by following our mission to mobilize volunteers and community partners in building affordable housing and promoting homeownership as a means to breaking the cycle of poverty. Every single moment spent with our amazing community partners, volunteers, partner families, Board members and staff at Habitat for Humanity Greater Vancouver is truly a humbling experience. It is the strength and commitment of our community relationships that brings us all closer to building a stronger sense of community. It is through these meaningful and mutually beneficial partnerships with others that our efforts, successes, and alliances with other organizations and governments have set the stage for the work ahead. Our relationships are the foundation for positive change, transforming lives and experiences. Tim Clark, CEO
Given the challenges we faced as an organization last year it is easy to lose sight of the significant strides that we actually made. When we reflect back over the last year, 2013 was definitely a year chalk full of milestones and accomplishments. Our greatest achievements being the completion of Government Street, Burnaby, offering six new partner families, inclusive of 17 wonderful children, the security of homeownership and of course the purchase of our next build site, 8180 Ash Street, Richmond. With an eye to the future and the continued commitment to provide affordable homeownership we will maximize our expertise and strengths to position Habitat for Humanity Greater Vancouver, for the longer term, as leaders in providing affordable homes to families in need through ongoing relationship building and partner family empowerment. It is with heartfelt gratitude that we thank all of our incredibly brave partner families, dedicated volunteers, generous community partners, inspirational Board members, and tireless staff engagement. It is because of these relationships that families will be empowered to build their own futures.
Gordon MacPherson, Board Chair
ANNUAL REPORT 2013
4
THE HABITAT MODEL
Building a Better Tomorrow for Families
Habitat for Humanity is different from other affordable housing options. It starts with a partner family contributing 500 hours of “sweat equity” towards building their home. We offer low-income working families a “hand up, not a hand out.” Our partner families are empowered by becoming owners of property. They buy the homes we build at fair market value, through a no-interest mortgage and with no down-payment. Habitat families have stability and security in knowing they do not pay more than 30% of family income for mortgage payments, insurance and property taxes. This “hand up” gives them a home they can afford, a chance to add to savings, and a way to break free from the cycle of poverty.
On behalf of myself and my family, I wish to express our thanks to Habitat for Humanity, volunteers, sponsors and all those who directly or indirectly
Habitat for Humanity works because we bring together community, businesses and volunteers to build safe, decent, affordable homes that are completely paid for by the time they are built. Mortgage payments are reinvested directly into a fund to build more Habitat for Humanity homes, known as the Fund for Humanity. This revolving fund leverages current mortgage payments into more homes for more low-income families. Over time, the Fund for Humanity will grow into a sustainable funding source, reducing the need for outside funding sources. It is one more way that Habitat for Humanity’s partner families give back to their community.
contributed to this project.
But what really sets Habitat for Humanity apart from all other affordable housing options is the return to taxpayers on an investment in Habitat’s affordable homeownership homes. Other housing options leave families continuing to depend on taxpayers to subsidize the annual operating costs for their social housing units. With Habitat for Humanity, our partner families not only assume responsibility for the cost of running and maintaining their homes, they pay back taxpayers as much as $3,600 on average through property taxes each year.
everyone involved
5
Habitat for Humanity Greater Vancouver
Without them, our dream of having a roof over us would have been just that — a dream. Our belief in the goodness of humanity has been enhanced by
Nawaz Soomro, Habitat Partner Family
PARTNER FAMILIES
Power to Change Lives for the Better Criteria There are three criteria to qualify for a Habitat home: 1. N eed for affordable housing. The family income is within the recognized government-set low-income guidelines for their particular region and inadequate living conditions exist in terms of structure, cost, safety or size, 2. A bility to repay a Habitat mortgage. The family requires a stable income sufficient to cover the monthly mortgage payments and other expenses that come with homeownership. Household income must fall between predetermined minimums and maximums based on family size; and 3. Willingness to partner with Habitat. Families are required to invest 500 hours of “sweat equity” which serves to build self-esteem, pride of ownership, and a feeling of community.
Selection Process
APPLICATION
FIRST SCREENING
FIRST INTERVIEW
CREDIT CHECK/INCOME VERIFICATION
HOME VISIT
REFERENCES/ POLICE CHECKS
FAMILIES SELECTED FOR FAMILY HOMES
How Partner Families are Chosen Each family is required to complete a detailed application form, which is then screened by our Family Selection Committee, a staff-supported group of volunteers who represent all aspects of society. Family finances and credit ratings are carefully reviewed before the committee members interview the family in their home. References provided by the family are checked and communication is made with the landlord and employers. Once selected, an agreement is signed and the family is required to volunteer 500 hours of sweat equity before they are eligible to purchase their home. We offer many ways to complete the sweat equity hours including helping in the ReStore, assisting in fundraising efforts, labouring on someone else’s home and, of course, working on their own home. Families are required to attend workshops to help them learn about the responsibilities of homeownership. They cover topics such as setting goals, budgeting, use of credit, problem solving and how to be part of a strata. They are designed to prepare the family for the financial, property and community responsibilities that come with owning a home. ANNUAL REPORT 2013
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“A HAND UP, NOT A HAND OUT”
Benefits to Partner Families and the Larger Community Habitat for Humanity provides access to a simple, decent home through a no-interest, no down payment mortgage, making affordable homeownership possible for low-income Greater Vancouver Families each year. Over time, the families’ equity in their home increases. Habitat families can often see an improvement in their financial situation since the percentage of their income being spent on housing remains at 30 percent. Prior to purchasing a Habitat home many of these families spend over 50-70 percent of their income on rent. A safe, healthy living environment contributes to the positive growth and development of the family. Studies sponsored by Canadian Mortgage and Housing Corporation (CMHC) and The University of Guelph in 2004 and 2012 have provided strong evidence that Habitat families become healthier, happier, experience improvements in education and financial position, and are contributors to the community rather than reliant on government assistance. Habitat projects also offer an opportunity for community members, of all walks of life, to come together and work side by side in a meaningful way. Pride of ownership leads to a renewed sense of confidence, and along with their stable, long-term housing arrangement, they become longterm contributors to the community and the local economy.
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Habitat for Humanity Greater Vancouver
58%
of families report they are better off financially now than before they moved into their Habitat home
36%
were less reliant on social assistance
65%
report their children’s confidence has improve
70%
report improved health including reduced illnesses
89%
say their family life has improved
86%
reported being happier since moving into their Habitat home
THE ASH STREET PROJECT, RICHMOND
More Families in More Homes
On January 27, 2014, another landmark Habitat for Humanity Vancouver project became a reality. A 25,000 square foot parcel of land was purchased from BC Housing by Habitat at a discounted rate for a project to be developed at 8180 Ash Street in Richmond. With this significant land transfer, Habitat’s reach is set to expand by 43%, providing more affordable housing for families in Greater Vancouver. The plans call for the construction of six affordable homes, each with rental suites. This rental component is part of a new model for Habitat for Humanity Greater Vancouver and was created to address the incredible need in our extremely expensive housing market. The new family partners will benefit from the rental income as it will be applied directly towards their mortgages. The impact of this model will have homeowners paying off their mortgages sooner, while allowing renters with minimal to moderate wages to live in safe, clean and affordable housing. Twelve families will be given a hand up out of the cycle of poverty.
“ We didn’t have to think about the opportunity too much”, says David O’Sheehan, a principal of the firm, “one of our suppliers, Ledcor, contacted us to see if we would be interested in helping Habitat for Humanity. It’s a good project, we like the site. We’ll see it through to the end, doing whatever it takes to get it there.”
Partner family applicants for the rental suites will be accepted based on the Habitat for Humanity homeownership partner family criteria which has been slightly modified to accommodate a lower income threshold. Through their generous donation our community partners for the project, Abbarch Architecture Inc. and PWL Landscape Architects have committed to design both the building and landscape architecture for Ash Street. Our vision and their expertise have been pooled to create a community of homes where families come together over shared pathways, gardens, gathering areas, and a communal playground. We strive to build not just homes, but inclusive communities that put our Partner Families on a path to success.
PWL Partnership is honoured to partner with Habitat for Humanity to create a special community project within the City of Richmond. This project is so important for the families that will live here, grow here, and connect here. The shared community living concept embedded in this project will benefit both the individual families and also the Richmond community at large. While providing residents with opportunities to grow their own food and connect to the land, it will also blend in with the existing neighbourhood and enhance the public realm. At the heart of this project is a community garden and communal space where residents can meet, socialize, grow food, rest, and where children can play. Gardening and growing food helps facilitate community connections and has proven to be highly therapeutic and rewarding. PWL Partnership is a strong supporter of this concept of housing and development and the benefits it provides to families, the environment and the larger community.
ANNUAL REPORT 2013
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Milestones and Accomplishments
JANUARY, 2013
Closed the deal to Purchase 8180 Ash Street, Richmond
APRIL 2013
New Restore opened in North Vancouver on Harbour Street
JUNE 2013
Phase 6 of 8745 Government Street Townhomes in Burnaby completed Six new partner families, inclusive of 17 wonderful children, move into their homes Habitat for Humanity ReStores awarded the Excellence in Retail Award from the Retail Council of Canada.
APRIL – DECEMBER 2013
9
The Vancouver Restore was renovated with the incredible energy and enthusiasm of 16 corporate build groups consisting of over 256 individuals volunteering 1,792 hours of labour
Habitat for Humanity Greater Vancouver
COMMUNITY PARTNERS
The Impact of Our Community Relationships Relationships at Habitat for Humanity Greater Vancouver are the vital and driving energy of our organization’s success. Beyond generosity, our many partners bring genuine concern, commitment and determination to see Habitat families prosper, thrive and succeed. Every home is the result of the many relationships that have collaborated to fulfill our common cause with dignity and respect. As we look back on 2013 we want to recognize the energy and dedication of our Community Partners and relationships we have benefited from throughout the year. You volunteer, coordinate events, get your hands dirty, build, raise funds, donate, give time, contribute hope, and most importantly, provide a legacy foundation for our partner families for generations to come. Simply put, you are our success. We would like to highlight and thank our many dedicated and stead-fast supporters for your wonderful commitment to Habitat for Humanity Greater Vancouver.
ANNUAL REPORT 2013
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PARTNER FAMILY SPOTLIGHT
Meet Margaret Van Essen
Habitat for Humanity exists for one single purpose; to assist families who are without the means to secure a home to live and grow. Typically, despite best efforts, our partner families are vulnerable and trapped in a low-income cycle that limits their ability to make financial progress and safeguarding lasting family stability. This is the story of Margaret Van Essen, who as a single mom of eight children, turned to Habitat for Humanity for assistance to help secure a home for herself and her three remaining youngest children.
Life had landed Margaret and her boys in an area of the lower mainland that had numerous societal problems. She was fearful that the living conditions there would have a life-long negative impact on her family. A friend had told her about Habitat for Humanity and she pursued the option immediately, but the process took three years to complete. In 2009, Margaret and her boys Yahoel, Yahoshibah and Shemuel found a new place to live — the newly built Habitat for Humanity home on Government Street, in Burnaby. Once moved in, Margaret’s life and that of her three youngest sons began to flourish and thrive in an environment that was safe, financially secure and free from fear. As she carefully reviewed the impact of her family’s Habitat journey, she said with all sincerity, “It gave us a normal life. My children could play in safety, they were educated by teachers who really cared about them, and most importantly, they developed very healthy attitudes about life and how to become responsible citizens.” The Habitat values became a part of their daily lives. Her voice was full of optimism when she shared; “For me, it gave me a choice to love with fullness, without the distraction of fear and to
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be autonomous, self-sufficient and to plan for my future years.” Her boys grown and ready to leave the nest, Margaret is now looking to buy her own home with the mortgage money she invested over the last several years. When asked by his mother about the impact of Habitat in his life her son Yahoel shared; “Habitat for Humanity completely changed my direction in life. Before Habitat for Humanity we lived in a shaky neighbourhood and my life had been heavily influenced by crime and what I consider now “low-class society.” It was difficult for my family to develop a good family life in the midst of all the stress and worry. At the time it did not look good for our family.” He continued, “When I was 14 we got the news we’d been selected for a Habitat home and at 16, we moved to Burnaby. The area was very convenient for all and peaceful. I made new friends and was able to pull away from the bad influences. My life began to steer in a positive direction. My family had more money for food and day-to-day living, in general our quality of living increased. Since we had stability I was able to go to university and now I’ve graduated with a degree in Business Administration.
Habitat for Humanity Greater Vancouver
I’m building my life on the foundation our family was able to build through Habitat for Humanity’s generosity. We now have a positive outlook for our future and can hope for better things.” The impact of Habitat was also shared by his brother Shemuel; “It was better because we didn’t have to keep moving around so much, and I liked school much more than I did before. Everything was just better.” For Habitat for Humanity the story doesn’t get any better than this — the Van Essen family has blossomed and grown with a sense of life’s purpose that is prosperous, healthy, independent and confident. Margaret is keenly aware that her determined persistence all those years ago, will have had an impact and affect future generations of the Van Essen family. Stability builds confidence and a deeper sense of commitment to others and in turn, your community. The Van Essen family has grown strong supportive roots that will carry them forward in life knowing that they were once given a hand up, not a hand out.
VOLUNTEERS
Our Loyal Community Volunteers Putting more families in more homes faster is a result of one of our most valuable Habitat assets — our outstanding volunteers. We are so very grateful for their commitment of time, vitality and enthusiasm that they share so generously with us day-after-day, month-after-month and for many of them, year-after-year. Having them by our side to share our message of hope for families is truly a gift! On October 7, 2013, World Habitat Day, Habitat for Humanity Greater Vancouver honoured our volunteers for their countless hours of service to the organization. As many volunteers had not met one another due to different locations and schedules this was a great opportunity for all to see the true depth of volunteer support and celebrate their goodwill together. The evening, fully sponsored by the Delta Vancouver Suites and the Delta Vancouver Airport Hotel, featured the Drum CafÊ (an interactive and energetic activity), a chef created incredible five course meal, much laughter and recognition of significant volunteer milestones by staff and the Board of Directors. Volunteers are at the core of our ability to fulfill our mission and for all that they give, we are honoured.
ANNUAL REPORT 2013
12
Volunteering — By The Numbers VOLUNTEERS
Build Days
The Foundation of Our Success Our Volunteers! Habitat for Humanity Greater Vancouver has been the recipient of some great volunteering through the years. One cold, wet January morning saw 40 UBC International Students arrived for some heavy lifting. Their task that day was a dirty, heavy and labour intensive one as they emptied and sorted tools and material from the old Burnaby Build Site containers to ready them for our next build in Richmond. Additionally, they were tasked with the sorting, separating and disposal of unusable wood and recyclable metal from the Burnaby ReStore yard to make space for more saleable product. The students worked hard, made a difference, supplied enthusiasm and youthful fervor to complete a job no one really wanted to tackle. But they did it!
240
1680 hours
weeks
42
$34,000
256
1792
44.8
$36,000
people
people
224
tons of gravel Habitat for Humanity Greater Vancouver
weeks
labour
OTHER COMMITMENTS
In 2013, 32 volunteer groups donated their muscle, energy, expertise AND contributed financially. This outstanding collaboration of resources allows us to break the cycle of poverty for more families.
13
hours
labour
632
plants
2400
sq. ft. of turf
16
dump trucks
VOLUNTEER SPOTLIGHT
What Drives Silvano Girardi? Silvano started his volunteering “career” with Meals on Wheels but wanted to help the community just a little bit more. Why, because, like most Habitat for Humanity volunteers he likes to help others. In 2009 he started with Habitat for Humanity Greater Vancouver as a volunteer in the Vancouver Restore. Retired and healthy, Silvano is happy that he has the time and energy to support meaningful causes like Habitat for Humanity. He had heard of Habitat for Humanity and wanted to come here to play. One day he was given a list of items that needed to be taken care of during his volunteer shift. Well, Silvano shared that he had a “honey do list” at home and when he comes to Habitat, he doesn’t need to have another one, so, with that said “If I can come and go and enjoy and myself and work independently, I would make the commitment.” Silvano no longer gets a to do list at Habitat but is always happy to take requests. Silvano by nature loves to help and as he said, “gets a kick out of it”. He is here once a week testing donated electronics, tools and other products. Silvano’s dedication goes beyond just his hours in the ReStore as he sometimes uses his own money to buy a small missing part that will mean a product can be sold for a higher price in the ReStore. He loves what he can do for the organization while he has time available. Since October of 2009 he has registered 542 hours with Habitat for Humanity Greater Vancouver. Now there is a winning partnership!
Silvano Girardi, Habitat for Vancouver Volunteer, since 2009
VOLUNTEER SPOTLIGHT
Carrol Whitwell — A Habitat for Humanity Volunteer Extraordinaire Carrol Whitwell has been a regular volunteer with Habitat for Humanity Greater Vancouver for the last two years seeing her invest over 800 hours at the Vancouver ReStore. She has always been socially aware and mindfully conscientious of making a difference in her community — blooming where she is planted so to speak. It is her belief that everyone deserves a hand up, which drives her dedication to helping others. Having spent her career as a teacher and a union representative she long ago realized that not everyone gets the same breaks in life. With this realization she wanted to make a commitment to a worthwhile cause that made a difference in the community. That’s what brought her to Habitat – the combination of a good cause, helping families in need and the opportunity to be of genuine and committed service to her community. Being a volunteer with the Vancouver ReStore provides her with the opportunity to give back and help others to move forward in life. For Carrol that is what is important - giving back where possible .We are very proud to have her as our Habitat volunteer — extraordinaire!
ANNUAL REPORT 2013
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Supported by hundreds of dedicated volunteers and donors, the Habitat ReStores are not only a depot for used and reclaimed construction materials and home dÊcor items, they are the financial engine that supports the general operations of Habitat for Humanity Greater Vancouver while also providing, net revenue for building homes. Our three ReStores divert over 1,800 tons of usable material from our local landfill annually. Essential to the success of every ReStore in Greater Vancouver and Habitat’s ability to build homes as a means to end the cycle of poverty, are our corporate community partners. The Home Depot is by far our largest partner as they donate an average of four, five-ton truck- loads of merchandise for resale every week. The national partnership with The Home Depot and The Home Depot Canada Foundation has led to over $47 million in cash and product being donated Canada-wide since 1996 - $7.7 million in 2013 alone. The Home Depot is focused on addressing shelter challenges that affect our youth. They are part of our foundation and their generosity and ongoing commitment is truly remarkable. Habitat for Humanity Greater Vancouver is equally grateful that many of our corporate partners are invested in a long-term commitment and support the ReStore efforts by donating resalable goods on a regular basis. Donations and purchases from individuals and companies large and small are the backbone of our success as we work to generate revenue for the homes we build. We strongly encourage everyone to Rethink Where They Shop by supporting a local ReStore.
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Habitat for Humanity Greater Vancouver
COMMUNITY PARTNERS
Our Loyal ReStorers Bryan York and ReStore staffer, Everton Bennett.
Recycling and up cycling are a huge environmental benefit that just makes sense. Bryan York
It takes the contributions of many to carry on the building of Habitat Homes. Bryan York and her husband are just one example of the many generous community partners that make up Greater Vancouver’s commitment to Habitat for Humanity. Having worked in the construction industry for many years, they understand that to raise a productive family, it is best to give them a hand up, and a not a hand out Bryan says: “because it allows a recipient to feel a sense of accomplishment and build a sense of ownership.” She believes the Habitat ReStore model is different from giving money because it has a human-to-human value — if you give something away it is used by someone else, perpetuating the model’s future with every partner donation. Bryan and her family also believe in the “green” impact of the ReStore Social Enterprise model as “recycling and up cycling are a huge environmental benefit that just makes sense.” Bryan donates because she loves the idea that something that is no longer of use to her might help make another person’s home beautiful. Paying it forward and sharing her good fortune with others makes Bryan and her family characteristic of many of our community partners.
ANNUAL REPORT 2013
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Cardboard Recycling Program
THE ENVIRONMENTAL IMPACT
ReStoring Our Universe The social enterprise of the Habitat ReStore model has a significant environmental impact by diverting thousands of tons annually of reusable and resalable goods bound for the landfill. These items are sold to the general public at 5080% of retail costs and in turn contribute to the well-being of the economy.
Light Metals Recycling Statistics In 2013 we recycled more than 110,900 pounds (55 metric tons) of tin and light metal materials through our arrangement with community partners Schnitzer Metals. The value of the materials resulted in a cash contribution of $ 5,320.75 towards our annual operational cost. This program is being expanded in 2014.
This well fed, seven day a week social enterprise model has far reaching consequences as it provides a program not only of self-sufficiency, but also safeguards the environment from the stock-pile of reusable/recyclable materials. The ReStores ensure that all items that can be recycled are; Styrofoam, metal, ferrous metal, batteries, light bulbs, soft and hard plastics, appliances, wood and cardboard, all find their end at a recycler versus a landfill. Urban Impact is one of our community partners in environmental stewardship. Their weekly collection of our Vancouver ReStore cardboard is generously donated. The Impact of this donation reaches far beyond our social responsibility and allows us to reduce our carbon footprint.
110,900 lbs. of light metal materials recycled in 2013
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Habitat for Humanity Greater Vancouver
=
$5,320
towards annual operational cost
HABITAT’S SOCIAL RESPONSIBILITY
Habitat’s Outreach to the Community YMCA Job-Skills Training Program Habitat for Humanity Greater Vancouver realizes that it is vital to recognize that when one is in the position of receiving from the community, you have a social responsibility to give back as well. Our union with the YMCA is one where we give back — and happily so. Joined by a common goal to see our community prosper and succeed the YMCA job-skills program is a perfect fit with Habitat for Humanity Greater Vancouver. For the last year the YMCA has provided job ready students with their first work experience being in the Habitat Restores. The program, which is managed by Clare Davey of Habitat for Humanity Greater Vancouver, is into its first year of facilitation. When asked about the program Clare is keen to recognize the value to both, Habitat and the students, “It’s been a wonderful collaboration for us and has really worked out well.” Habitat ReStore Manager, Suzanne Hoffman is also a proud supporter of the program, as she can see the genuine results of the student’s progress and capacity to work in a retail environment. “We really have seen the students grow from really shy and awkward initially to using the stores public announcement system without hesitation,” said Hoffman. In the last year Habitat has provided six students with placements in either one of our three ReStores as sales associates or the Society office as administrative support. We provide the candidates with the opportunity to learn everything from the daily running of the store or office to more individual tasks and experiences in their preferred areas of the business.
Working for the ReStore in Vancouver, I’ve learned customer service skills, communication, retail experience and pricing. It’s been good for me and has helped me learn new things. Ryan T.
I found working with the YMCA — Habitat program really very helpful. It helped me to focus on my strengths and to overcome my weaknesses. I really liked how everyone focuses on you as a person. That built up my confidence and helped me secure a good job with the Vancouver ReStore as an employee. It worked out really well for me. Sam G.
ANNUAL REPORT 2013
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TRUCK FLEET DRIVERS
Habitat’s “Rock Stars” The retail product, thanks to the generous donations of our community partners, is constantly changing in our three Habitat for Humanity Greater Vancouver ReStores. The one constant, however, consists of three amazing individuals. This team nicknamed by our CEO, Tim Clark, as her “Rock Stars” not only manages the daily demands of picking up and delivering resalable goods to the three Restore locations in Metro Vancouver, they are also the face and public ambassadors of Habitat for Humanity Greater Vancouver. Mike, Everton and Gary are the vital link between our generous community and corporate partners and the long-term sustainability of the Habitat ReStores. Our “Rock Stars” always show up with a smile and an enthusiastic handshake for everyone they meet along their journey. Simply put, they are the drive and energy our ReStores need to work.
Gary Booth: Five Ton Driver Gary Booth, one of our most engaging “rock stars” joined Habitat in 2013 and ever since his energetic and cheeky behaviour has brought a smile to everyone he has come into contact with. At the crack of dawn Gary is en route to meet one of the Home Depot Return to Vendor Managers picking up resalable goods for the Habitat ReStores in Greater Vancouver. His friendly demeanour is reflective of his genuine nature. Gary has become widely known by the Home Depot staff as he arrives each morning with a fresh cup of Tim Horton’s in hand and a big smile for all on deck. He is definitely the face of Habitat and many on his route look forward to his greeting at the crack of dawn with a cheerful “Hey Gary, Good to see you!” He jumps out of his truck and swings into action — happy to be a part of an organization that makes a difference in our community. Gary loves to laugh and his joy is infectious. Our Habitat office is always cheered by his arrival at the end of a day as he comes in search of popsicles (orange preferred)! The enthusiasm that Gary exudes is truly remarkable. He is a rock star extraordinaire and he’s all ours!
1t
~780 individual pickups
5t
~936 individual pickups
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Habitat for Humanity Greater Vancouver
10,515km travelled in 2013
24,050km
520
travelled in 2013
Trips to nine Lower Mainland Home Depots
500+
Cups of Tim Horton’s Coffee consumed
Everton Bennett: One Ton Driver
Mike Swindells: One Ton Driver
If you think navigating the streets of Vancouver are difficult — try keeping up with the daily innovative Everton handshake. Always with a warm smile, genuine hug, and of course the hand-shake of the day, Everton sets the day’s tone for all of us here at Habitat for Humanity Greater Vancouver.
Mike was one of the first “Rock Stars” to join the Habitat family. There is no task too obscure for Mike to take on. A willing heart and positive attitude easily makes Mike our goto-guy. Mike has the responsibility of driving the ReStore one ton truck around the Lower Mainland loading up items that can be refurbished, restored or just resold “as is” in one of the three Habitat for Humanity Greater Vancouver ReStores.
Everton began his career with Habitat as a ReStore volunteer in 2012. Since joining the staff at Habitat for the last a year and half Everton has fulfilled multiple roles. We are unable to create job description for Everton as he does everything. If you’ve ever called for a household pick-up then you have been fortunate enough to encounter his positive outlook, and compassion for others. When not riding shotgun on the one ton with his buddy Mike, he can be found renovating at the ReStores, assisting with Build Site needs, or working alongside and mentoring volunteer groups who have offered their time. Everton says, “I get up every morning glad to be going to work, in a job that I love, with people who make me happy and I’m contributing to an organization that I greatly admire.” Everton, we have a handshake for that — it’s a high five!
Additionally, Mike also rides shotgun in the office coordinating the pick-ups from businesses and households throughout Greater Vancouver. Well okay he is also our Tech savvy go-to-guy, our fix it repair person, volunteer coordinator, and most importantly - he lets us play with Link (his golden retriever) when he comes to the office for a visit. When asked about working for Habitat Mike is quick to respond, “I love working here! It’s the best job I’ve ever had. I love meeting our community partners, working with the other drivers, and making a difference in the lives of others! It just doesn’t get any better!”
Always sharing their passion and caring, our “Rock Stars” are true ambassadors of Habitat for Humanity Greater Vancouver and valued contributors to breaking the cycle of poverty for many partner families.
ANNUAL REPORT 2013
20
Our Generous Community Partners January 2013-December 2013 We are grateful for all donations of cash and in kind gifts. Gifts of over $1,000 for which a receipt has been issued are recognized here for the 2013 fiscal year. 2013 Community Partners Gold $500,000 + BC Housing
Silver $250,000+ Vancity
Developer $50,000 + Alpha Group (Alpha Technologies)
Ground Breakers $ 25,000 + Nissan Canada Inc. BC Social Venture Partners Vancouver
Craftsmen $ 10,000 + Genstar Development Company Genworth Financial Canada RBC Foundation TD Canada Trust The Brick The Home Depot Canada Foundation Builders $5,000 + Ausenco Engineering Cana Coast Equities Ltd Hilti (Canada) Corp Kryton International Old Navy Ricoh Canada Inc. Turner Construction
Champion $1,000 + Best Buy Canada Community Savings Credit Union Dan Haugseng Delta Burnaby Hotel & Conference Centre Delta Vancouver Airport Delta Vancouver Suites Dozyn Dezyn Edelman GIVE Group HYDRECS Fund IATSE Local 891 International Union of Operating Engineers Jobs Construction MacQuarie Group Foundation Marketplace Events Sandy Strukoff Teema Solutions Group Inc. Wayne Helfrich
Gift-in-Kind and ReStore Partners
Gold $500,000 + The Home Depot
Silver $250,000 + Mr. and Mrs. S. Jones
Ground Breakers $25,000 + KPMG LLP Vancouver
Craftsmen $10,000 + Allran Electric Armstrong Mechanical Columbia Street Holdings Ltd. Interior Design Institute of BC Metropolitan Hardwood Floors, Inc. Norburn Lighting – Div. BA Robinson Russell Industries Ltd. The Brick The Hudson Bay Company Vitrum Glass Group Builders $5,000 + Rory Matheson Atlas Pots Ltd. Dryco Building Supplies Mainland Sand & Gravel Ms. Sabine Thoering Primesource Building Products Canada
21
Habitat for Humanity Greater Vancouver
Champion $1,000 + Aaron Davis Ames Tile & Stone Ltd. Banner Carpets Ltd. BMS Plumbing and Mechanical Systems Ltd. Brent Comber Originals C&S Tile Distributors CanStore Rentals Ltd Cathy McDonald Clive and Carol Ann Jackson Cowry Cabinets Inc. David Cannell E Roko Distributors Ltd. Edgewater Site Contracting Ltd. Erv Parent Co Ltd. Karnak Pro Builders Ltd. Kingstar Products Mary Kersey Monarch Paving Ltd. Ms. Linda N. Perkovic North Shore News Piroche Plants Provide Home Inc. RCABC Guarantee Corp Tim Clark Weatherguard Exteriors
Financial Highlights HABITAT’S REVENUES $3,058,312 9% 5%
2013
20% 3%
Proceeds 60%
Fund Raising Expenses Net Contributions, Grants and Donations
17% 2013
497,767
59%
(129,934)
(180,346)
-28%
659,242
317,421
108%
1,848,422
1,737,432
6%
(1,392,372) (1,079,647)
29%
ReStore Operations ReStore Revenue ReStore Operating Expenses
HABITAT’S EXPENDITURES $2,289,212
Net ReStore Operations
456,050
657,785
-31%
385,165
542,760
-29%
(102,443)
(901,689)
-89%
$2,705,391 33%
Constructed Properties (1) Sale Proceeds (2)
61%
789,176
2012
Sale of constructed properties sold Interest ReStore revenues Contributions, grants and donations
4%
%
Contributions, Grants and Donations
60%
26%
2012
$2,893,259
40%
6%
6%
29%
21%
Cost of Constructed Properties Net Proceeds from Constructed Properties
2013
282,722
(358,929) -179%
2012
Cost of constructed properties Restore operations Fundraising expenses and depreciation Administration
HABITAT’S ASSETS $5,619,193
General Administration Expenses Administration
(664,463)
(534,225)
24%
(11,838)
(9,484)
25%
(676,301)
(543,709)
24%
Interest Revenue
137,992
115,299
20%
Excess of Revenues over Expenditures
859,705
187,867
358%
Depreciation Total General Administrative Expenses
$4,625,250
50% 65%
1%
1%
45%
29% 4%
2013
5%
Mortgages receivable Equipment Property under construction Cash and term deposits
Note (1) The last 6 units at 8745 Government Street are anticipated to be sold in 2014. In 2013, the
2012
Society also repurchased 2 strata units at 66 West Cordova St and are anticipated to be resold in 2014. Note (2) Sales proceeds from property have been discounted at an imputed interest rate of 3.75%.
ANNUAL REPORT 2013
22
69 W. 69th Avenue Vancouver, BC V5X 2W6 Phone: 604.681.5618 Email: info@habitatgv.ca www.habitatgv.ca
facebook.com/hfhvancouver twitter.com/hfhgv_ReStore flickr.com/photos/hfhgv
BURNABY RESTORE
2475 Douglas Road Burnaby, BC V6C 5A9 Phone: 604.293.1898 NORTH VANCOUVER RESTORE
126 Harbour Avenue North Vancouver, BC V7J 2E4 Phone: 604.985.5618 VANCOUVER RESTORE
69 West 69th Avenue Vancouver, BC V5X 2W6 Phone: 604.326.3055
Charitable Registration Number: 88198 3183 RR001
Partner Families, Government Street, Burnaby, B.C.