Momentum - First Quarter 2017

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A Hilltop Holdings Publication

National Lloyds

Recapturing Market Share On the heels of its recent corporate rebranding, National Lloyds is focused on strategies that will recapture market share and grow the company five to seven percent per year. For the last several years, National Lloyds has been working diligently to modernize its business, laying the foundation for a bold, onward-looking vision for the future. With an emphasis on managing risk while maximizing profitability, investments in the business were made with the intention to bring greater value to customers and sustainable business practices that could open growth opportunities for the company. "We're very excited to launch a new identity alongside a new market strategy, which we believe will enable National Lloyds to further deliver on its business potential,” said National Lloyds Senior Vice President of Operations Mitch Jawitz. According to Jawitz, key strategic considerations include realigning underwriting support to assist agents, implementing a more data-driven approach to pricing, growing National Lloyds product line in existing states, leveraging the company's distribution network, and prudently growing National Lloyds' geographic footprint to balance business risk and support strategic opportunities within its property insurance niche.

expected to roll out in Arizona by the end of the first quarter, followed by Tennessee, Nevada and Texas later in the year. Along with implementing an enhanced pricing structure, the company has consolidated its array of product offerings while increasing marketability for agents with a menu of packages — Silver, Gold, and Platinum — as a creative and responsive approach to delivering client solutions. Each package's options build on one another in a stair-step fashion with Silver having the least number of options and Platinum containing the most comprehensive set of coverages.

National Lloyds has also been working diligently to deepen its relationships with its sales distribution in its existing markets. Increased training and personnel, enhanced marketing and promotional incentives, and an increased focus on products delivered through alternative markets are all intended to provide more support and increase the effectiveness of the distribution channel.

1st Quarter 2017

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“We're focused on identifying where National Lloyds can deliver sustainable and profitable performance," said Jawitz. “The improvements we’ve made in the business have prepared us to more aggressively look at new opportunities for growing our business in 2017.”

National Lloyds operates in 10 states and is rolling out new pricing in four of those this year.

NV CO

AZ

MO TN

OK

NM

GA

National Lloyds is implementing a new insurance scoring and rating system for 2017 that will enable the company to improve its product offerings and underwriting services by more effectively managing its pricing strategy. The new rating and pricing system is

TX

LA

2017 New Pricing Rollout

Women Who Mean Business Award Recognition Highlights Talent at HilltopSecurities

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Anne Burger Entrekin and Marti Shew


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