CIO Booklet

GLOBAL BUSINESS EVENTS

14-15th April 2015 Celtic Manor Resort, Wales Global Business Events

Any Further information please contact: Rhys Kerslake Senior CIO Analyst at Global Business Events Ltd rhys.kerslake@globalbusinessevents.co.uk

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Where do you experience your light bulb moments?

You know, those rare gems that can completely change the course of your company’s future?

Or your life. Probably not when you’re up to your eyeballs in budgets and forecasts.

That’s why we’re inviting you to step away from everything and focus on what really matters.

Growth. Innovation. Your career.

The CIO Event has one obsessive aim: to create an environment that sparks ideas, where you’re guaranteed to learn something new.

It could be a new approach to a difficult market. A new business idea in an existing sector. A different slant on an old problem. A perspective you've seldom considered before. Or an honest account of how badly something went wrong.

We’re seeking out all of the above, to give you a completely refreshing experience.

Let’s talk about the atmosphere I’m going to invite you to paint a mental picture.

There’s a buzz in the air. You’re in a room alive with creative energy and you’re surrounded by a fascinating group of individuals.

Many of them lead some of the world’s most inspiring companies. Others are here because they've made brave business moves that catapulted their businesses forward. Some are old friends, others new acquaintances. But they’re all people you’re excited to meet.

And you’re surprised at just how many people you've had a chance to meet. And how frank and open everyone has been. If you had to put your finger on it, you’d probably sum it up as being highly personal.

Intimate event.

From the quality of the discussion to the inviting comfy sofas - everything has just screamed at you to open up, and that effect seems to have worked on everyone. You’ve heard your fellow leader be more candid than ever before and boy has that been interesting…

Back to here and now.

I hope this has given you a flavour of what you can expect on 14th April 2015.

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A Format to Stir Things Up Presentations - Only when there’s some thing really interesting to say Panels - When several opinions are better than one Round tables - To allow those sparks to catch fire Candid in the extreme - Leaders sharing their worst mistakes of the last 12 months

Who You’ll Meet CIO's and IT Directors who share your aspirations to drive results, growth and profitability through technology. Those who are pushing the boundaries, taking their companies forward in new, unexpected ways.

Every attendee is hand selected. As each speaker or attendee signs up, we ask them who else they’d like to meet, which companies they admire. Their recommendations then become the next people we contact.

Track 1

Agility, Innovation, Mobilisation

Track 2

Exploring the Evolving Role of the CIO: strategy and business impact

In the Boardroom

Security Risk Mitigation and Regulatory Compliance

To ensure the event never veers away from it’s goal of delivering a personal, trusted environment, we find the optimal size is 80 people. It's about quality rather than quantity.

Networking: The No 1 Priority It would be a crime to gather together such a group, and not give them enough time to get to know each other properly. From a speaker dinner on the 14th April, right through to the gala dinner on the 15th, you’ll find the programme full of time to relax and exchange ideas.

An Event Built Around You Everything about the CIO Event is built on Attendee feedback.

The programme, the speaker panel, the audience, even the suppliers.

We specialise in bringing the most game changing, innovative solution providers to your attention.

The only vendors we approach are either recommended by you, or they’ve come to light through our own detailed search for thought leaders, disruptors and boutique advisors on the subjects under discussion at the event.

Tell us who you want to meet and we’ll make those meetings happen.

Tell us who you don’t want to meet, and we’ll steer clear.

The success of our financial model rests on the quality of these meetings, which means we’re not in the business of introducing people who don’t want to be introduced. Expect to find a refreshing list of businesses to select from, and an open, illuminating exchange with those you choose to meet.

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Speakers

Adam Forde CTO Coca Colaa

Gary Cheetham CISO NFU Mutual

Mark Dundon CIO - NHS

Troels Oerting Joergensen CISO Barclays

EVENT PARTNERS Gold

Standard

Standard

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CIO UK: Embedding Agility into Your Business and Technology Processes

Day 1 16:00 – 16:45 REGISTRATION AND AFTERNOON COFFEE 15:40 – 16:00 WELCOME ADDRESS

17:00 - 18:30 ROUNDTABLE DISCUSSION These sessions are open, informal and a great chance to really gauge what your peers are planning and to share ideas and lessons learned. Pick the session most aligned to your priorities and you will walk away with tangible ideas on how to solve your biggest challenges. Due to popular demand, there is an opportunity to attend two roundtables, as they are all repeated at 16:30.

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A)

Examining the Difference between Data and Information and Knowing your End Result –

Dr Michael Langer, CIO B) Smart sourcing and

effective partner

management: improve

the flexibility of your

business through outsourcing C) Recognising and

Educating on Social

Engineering to Prevent

Hacking and Security Breaches D) Adopting a

Customer Centric

Approach to Product

Development and

Ensuring Internal Buy In

– Hugo Smith, Inter

im CIO, Eastburn Technology E) Developing a

Robust Digital Strategy - John Seglias, CIO,

Abellio Group F) Exploring the Key Legal

Requirements for

Successful IT Outsourcing - Dr Sam de Silva,

Parnter, Penningtons Manches

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18:30 – 19:30 BUFFET DINNER

18:00- 19:30 ROUNDTABLE DISCUSSION (repeated as above) A)

Examining the Difference between Data and Information and Knowing your End Result – Dr Michael Langer, CIO

B) Smart sourcing

and effective partner

management: improve

the flexibility of your

business through outsourcing C) Recognising and

Educating on Social

Engineering to Prevent

Hacking and Security Breaches D)

Adopting a Customer Centric Approach to Product Development and Ensuring Internal Buy In – Hugo Smith,Interim CIO, EastburTechnology

E) Developing a

Robust Digital Strategy – John Seglias,

CIO, Abellio Group F) Exploring the Key Legal

Requirements for

Successful IT Outsourcing - Dr Sam de Silva,

Parnter, Penningtons Manches

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Day 2 7:30 - 8.30 Registration 8.45 - 8.49 Global Business Events Welcome 8:50 - 8.59 Chair Opening Address 9:00-9:25 Keynote Discussion – Defining and Exploring Agility and Innovative Approaches to Improving the Agility of Your Business through IT Leadership Your CIO advisory board members will continue this important discussion we started at the previous CIO UK meeting back at Heythrop Park. You will explore the idea of agility and its varied interpretations; what does it mean to you and your business strategy?

Most importantly, how do you measure and tangibly improve agility?

We will continue the theme of agility throughout the day so this is the perfect opportunity to benchmark and discuss ideas and approaches.

Tom Saunders, CIO, Department for Education

9.30

Agility, Innovation, Mobilisation

Exploring the Evolving Role of the CIO: strategy and business impact

Closed Door Boardroom Security Risk Mitigation and Regulatory Compliance

Establishing Parameters and Measurability of Agility

ARMCHAIR INTERVIEW: Digital Strategy and Governance

Agility is becoming a widely used term but is it measureable and achievable? Does the measurement come in the shape of customer satisfaction of new products?

A candid, open interview with a top100 CIO…too good to be true?

This is a unique opportunity to hear, first-hand, an independent analyst interviews an industry leader to delve deeper into the questions surrounding developing and successfully executing a digital strategy, such as; - How can the CIO be a role

for culture change?

- Effective stakeholder engagement - Governance and process challenges - Consolidation and harmonisation

The boardroom provides an open, relaxed discussion forum to allow the group to throw ideas around without fear of being recorded, quoted or held to ransom! In order to prevent security breaches and serious threats, the industry needs to collaborate and be free to share…this is the only place you can do it.

This session will allow you to develop a firm idea of what agility means for your business and whether the benefits lie in agile processes or technolgies…or both!

You will also discuss and debate the opportunistic advantages of being flexible and capitalising on short term trends and

QUESTION TIME! You will have the chance to submit your questions

How Does it Work?

Well, we’re calling it unstructured structure! The power is in your hands…

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10:15

technologies.

in advance for review.

Sharon Cooper, CTO, British Medical Journal

Interviewer: Neil-Ward Dutton, MWD Advisors Interviewee:

Achieving Agility through Innovative Cloud Software

PANEL: Identifying where technology can provide new business opportunities

Is cloud computing finally a bona fide business strategy, versus an IT optimisation strategy? Business agility has become the primary advantage being delivered by cloud but how do you know what platform is right for your organisation?

Technology is an enabler rather than a driver for digital transformation but it is still an important piece of the puzzle. This panel of thought leaders will discuss;

Gary Cheetham, CISO, NFU Mutual

- Long and short term

technology trends - How technology can

provide a differentia

tor for your business - Doing more with less budget - Impact on customer retention and revenue

Troels Oerting, CISO, Barclays

Rackspace (tbc)

Panellists: Jon Braithwaite, CIO, Gala Retail and Interactive Adam Forde, CTO, CocaCola John Shaw, CIO, Kingspan 10:50

Putting Agility at the Forefront of Your New Digital Strategy

Our Digital Transformation Case Study

Discovering opportunities to improve agility comes hand in hand with developing an emergent strategy.

Digital transformation isn’t only about the ‘front end’ of your business.

This workshop will explore ideas around agility for I nnovation and differentiation and how organisational structure can be adapted to allow for more agility.

David will also discuss the development of the new digital strategy itself, incorporating collaboration internally, externally and effective communication of the strategy

Unless you can link this with the rest of your operations using digital technologies you run the risk of setting customer expectations that your business cannot fulfil.

You will have the freedom to set your own agenda on the day but there is a loose schedule, broken into 5 parts, that that our boardroom leaders have helped to shape INTRODUCING YOUR BOARDROOM COMMITTEE…

Adrian Leung, Head of Information Security, Catalyst Housing Group

Dave Jones, CISO, BBC (tbc) 9:30 – 10:30 REGULATION, REGUALTION, REGULATION - EU Data Privacy

Regulation and its

impact locally and globally - Ethics vs profits,

where is the ‘line’?

- Roll out and execut

ion won’t happen

overnight, what’s the

best approach?

10:30 – 11:30 PREVENTION IS BETTER THAN CURE - Threat modelling - Hacking and hybrid attacks - Prevention strategies - Social engineering 11:30 – 12:30 WHO’S AFRAID OF THE BIG, BAD

This case study will illustrate the recent digital transformation at Severn Trent, which centred around both the customer and colleague experience to deliver a “digital work platform” enabling agile, transparent, integrated operations.

Myron Hrycyk, CIO, Severn Trent

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BOARD? across the entire organisation.

David Swayne, CIO, Goldsmiths, University of London

11:30

Continuous Delivery vs.

Continuous Denial

PANEL: The Journey from CIO to Board Member

Jes Breslaw, Head of Strategy EMEA, Delphix

In today’s world of customer centricity and connection, the CIO now in a crucial position to innovate, transform and drive the overall business strategy.

This discussion will examine how to change perceptions, take ownership at board level and what skills and training are needed to set yourself up for a potential CEO position.

How can you use your skills to help the business: productivity, efficiency, product, revenue?

Panellists: Gwyn Thomas, Chairman UKCHIP and Honorary Professor of Informatics at Swansea University Vince Spark, IT Director, Stobart Group

12.10

Agile Product Development, a Case Study: The Internet of things…or the Internet of everything?

With over 20 billion daily microprocesses predicted by 2020, all industries are looking at whether and how they can capitalise on this mass digitalisation. Also known as ‘The Internet of Things’ – but can this phenomena be applied universally?

John will take you through his current product development journey, as far as the proof of

Big Contribution: understanding and leveraging data in terms of contribution to the business’ bottom line

- Board level

engagement and

securing budget - Best practice for

board buy in - Diversification of skills

in the IT/security department - Technical experts and

business facing skill

sets are essential - Filling the talent pipeline 12:30 – 13:30 AD BREAK! The discussion and discovery of today wouldn’t be complete without hearing from those who can provide potential solutions to our challenges… …but there’s a twist!

Up to 4 solution providers will join the boardroom, each with a 5 minute overview of the latest tech developments. You’ll then have a chance to ask questions and discover more about the latest technology, training and software available at your fingertips.

The discussion continues throughout the entire morning but don’t worry if you miss anything – we’re operating on a ‘drop in’ basis so you can tailor your event to your needs!

The term ‘big data’ is losing its meaning and momentum.

The value is not in data alone but in what the information gleaned from it can contribute to your business – whether that be cost or efficiency savings.

How do you really profit from data? Do you have an achievable end goal in mind? How do you gain a competitive advantage?

Join this workshop to develop or refine your big data/big contribution approach

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concept stage and will then open up the floor for discussion to asses;

and make an intelligent contribution to your business decisions.

- The realities of IoT Mark Dundon, CIO, NHS

and competitive Yorkshire and Humber advantage Commissioning Support Unit - Is it relevant for all?

- The state if maturity

of IoT - How we can pinpoint

the benefits of IoT

centric product design John Shaw, CIO, Kingspan 12.50

CASE STUDY: Tangibly improving efficiency and agility through workforce mobility The ability to communicate effectively wherever you are is essential for most mobility strategies.

The main challenge facing the industry is one of ensuring harmonisation and selecting and implementing unified communications tools that work across the entire enterprise, taking into account social and cultural differences.

This workshop will take you through the development and execution of a global mobility strategy.

Mobile Payment Platforms and Customer Experience Payment security is a critical component of any payment platform.

Developing seamless functionality and security is across your mobile payment platform will ensure continuity of the customer experience and improved conversions.

What are the challenges and opportunities of developing a mobile payment platform and does a cloud based solution pose security threats alongside customer resistance?

Cathy McCabe, CIO, Jaeger

13:20 - 14.20 NETWORKING LUNCH BREAK

14.25 15.15

Lean Data Management It’s a significant task to feed your ERP system with the data required to run your business.

Collecting, validating, and entering data is often done manually through cumbersome interfaces across multiple channels.

With the explosion in data growth rates, the room for errors and more delays is only getting bigger. All of this increases costs and creates risk exposure.

Learn how, by applying lean techniques with continuous improvement, you can rapidly standardise and improve your ERP data management processes. Eliminating waste and reducing data management costs.

Sponsored by Winshuttle, Speaker tbc Agility, Innovation,

Your Customer is the

Closed Door

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15.20 SMART SOURCING AND 15.50 EFFECTIVE PARTNER MANAGEMENT One of the easiest ways to improve the flexibility and agility of your business is through outsourcing and accessing specialist skills and services that are ready made. However, managed improperly or in the absence of a thorough process, out sourcing can be a hindrance and source of inefficiencies and high costs.What are the smart approaches to outsourcing? During this workshop we will discuss;

PANEL: THERE’S NO SUCH THING AS A FREE APP!

WE, THE PEOPLE

There is much debate around data governance and ethics, with a stark difference between what is possible and what is right.

This panel will serve to address your organisation’s boundaries around privacy and personal data and what is acceptable in line with the overall values and mission statement of the business?How do you balance gaining a competitive advantage with protecting personal privacy?

- Understanding the social engineering threat - Educating your workforce, as the frontline of defence - The human firewall

Deciding what to keep in house vs. outsourcing Eradicating the time consuming selection process Consolidation

15.55 16.25

FEDERATION OF INFORMATICS PROFESSIONALS CONSULTATION

16.30 THE APPRENTICE: YOU’RE HIRED! 17:00 Developing the next generation of IT leaders and CIOs is an active process and crucial for the continuity and cultivation of innovation. We’ve embarked on a hugely successful apprenticeship scheme at Natural Resources Wales and this session will outline the pathways for our apprentices, pros and cons and lessons learned. Most importantly, you will hear directly from one of our star apprentices who has been involved in our greatest achievement to date; a flood warning app was developed and rolled out in a month!

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17:05 Closing Panel: I’ve Mapped my Customer Journey, Now What?

17:40 Organisations are slowly turning towards customer centric rather than IT centric thinking, with technology now being a tool not a driver.

The first task is mapping your customer journey, their touch points and understanding how they can and like to contact you. So what’s next? How do you keep your customers engaged and enhance their experience You will discuss and take away new ideas surrounding accessibility, experience, identifying pain points and mobile/app development.

Panellists: Myron Hrycyk, CIO, SevernTrent David Swayne, CIO, Goldsmiths, University of London Hugo Smith, Interim CIO, Eastburn Technology

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17:30 – 17:40 Chair’s Closing Remarks 17:40 – 18:30 Free Time 18:30 – 19:00 Champagne Reception 19:00 – 21:00 Gala Dinner with Guest Speaker DAY 3 10:00 – 12.55 Golf Tournament

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EVENT ATTENDEES

CIO

Managing Partner

Product Security Director

IT Director

Director of International IT

VP Transformation and Office of the CIO

DEROCLE CIO

Group Information Risk Management

Head of Global Testing

Tony Deacy Chief Technology Officer

Head of IT Architect

Chief Technology Officer

Technical Director

MD, North & East Kent

Hd of Information Assurance & Compliance (Group Engineering Services)

IT Director

CIO

IT Director, Europe

Head of Information Security

CTO - Eurasia and Africa

Head of IT Service & Operations

IT Strategy Director

Director

CIO

CISO

Head Of Business Area

Head of IT

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Head of IT

CIO - EUROPE

CIO

Head of IT

CIO

Chief Information Officer

Head of IT

CIO

Chief Information Officer

Head of IT

Head of IT

Head of Information Security

IT Director

CI

Snr Mgr Global IT Strategy & Governance

Enterprise Architect/ Information Architecture

Global Information Security & Compliance Director Global Head of Collaboration Technologies

IT Director

CIO

CIO

IT Director

IT DIRECTOR

Head of Architecture

Global Director of Enterprise Architecture

Director of Strategic Initiatives

Global IT Director

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