Safety & Security Journal SA by HiTime Media

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CONTENTSPAGE TABLE OF CONTENTS – Publishers Note - 06 – Cover Interview – 08 – Women and Children – 16 – Women in Security – 20

KEY FEATURES

– New Appointments – 30 – Safety Accreditation and Compliance – 34

1- INTERVIEW WITH JOHN HITCHCOCK

– School Safety – 42 – Invest SA – 48

2- PROFILE OF DR Mahlogonolo Thobane

– Civil Society – 56

3- Meet Shamila Batohi new NDPP

– Sports – 62

4- Institute of Justice and Reconciliation.

– Industry SETA – 50 – Provincial Focus 67 – Statistics – 80 – Finance and Cyber – 83 – Chapter Nine Institution

5- Insights from the Safety and Security Regulator

(iEC) – 92

lifestyle - grooming & style - car reviews - travel - food & wine - real estate - upcoming events

credits Publishing Team Tumelo Pienaar

Leon Mbori

(tumelo@hitimemedia.co.za)

(leon@hitimemedia.co.za)

Â Editorial Team Xolani Qetsemani

Kelly-May McDonald

Dr Habib Noorbhai

(qetsemani@gmail.com)

(editor@hitimemedia.co.za)

(habib.noorbhai@gmail.com)

Advertising and Marketing Team Reagan Appolis

Stanley Mwango

(reagan@hitimemedia.co.za)

(stanley@hitimemedia.co.za)

Executive Team Elton Pienaar

Valery Pienaar

(elton@hitimemedia.co.za)

(linda@hitimemedia.co.za)

Distribution and Subscription Sam Mokone

Winston Alie

(samuel@hitimemedia.co.za) (winston@hitimemedia.co.za)

Contact: 021 955 7017 Email: info@hitimemedia.co.za Web: www.hitimemedia.co.za

DISCLAIMER ALL RIGHTS RESERVED. WHEREAS PRECAUTIONS HAVE BEEN TAKEN TO ENSURE THAT ACCURACY OF INFORMATION, NEITHER THE EDITOR, PUBLISHER NOR HI-TIME MEDIA PUBLISHING CAN BE HELD LIABLE FOR INACCURACIES, INJURY OR DAMAGES THAT MAY ARISE. THE OPINIONS EXPRESSED IN THE ARTICLES MAY NOT REFLECT THOSE OF THE PUBLISHER.

PUBLISHER’SNOTE

publishersNOTE Our aim is to bridge the gap between public and private security sectors and to take the basic human need for safety beyond the pages of print media, creating compelling content which not only allows for purposeful interaction between our readers, but empowers them. Although the past eleven months have been extremely challenging, never have I believed in anything so much and not once did I want to quit! I am humbled and grateful to be associated with a team of like-minded and hardworking people, all of whom worked the field inch by inch to successfully reach the finish line.

t gives me great pleasure to welcome you to the first edition of the Safety and Security Journal SA.

Together, we set out to address an issue that really matters to South Africans - the constant worry about safety and security in our country - and to put together a journal documenting high-quality research and offering expert knowledge on all safety and security matters hence it is a subject of inquiry which can on no account be neglected.

We are extremely proud to have successfully published our first magazine. Now launching nationally, the journal will be distributed to Government, businesses and civil society across the economy. Our comprehensive quarterly issue of 12000 copies, which will engage all industries through knowledge-sharing and empowerment on the topic of safety and security systems, aims to eliminate the fear factor and ensure that South Africa becomes a safer place for its citizens.

Our intention is to publish work of great distinction, provide valuable insights and celebrate collective accomplishments. We aim to encourage people in their efforts to create a sustainable future and to allow for economic growth, for both our fellow South Africans and future generations. To everyone who provided us with articles for this issue, I thank you from the bottom of my heart and respect your valuable contributions. You are an integral part of our team and we look forward to continuing the journey with you.

Ultimately, this journal seeks to cover all aspects pertaining to safety and security. Besides tackling the topic of your personal safety, we will be looking at safety as it pertains to your workplace, your investments, businesses, infrastructure and sports.

What gives me great satisfaction is the fact that we have the perfect choice for our cover. John Hitchcock, former Managing Director of AJ Gray Security Services, Division Managing Director for Securicor and G4S, and Executive Director at Thorburn Security, has changed the face

ELTONPIENAAR

“We are extremely proud to have successfully published our first magazine.”

of the South African private security sector, to which he dedicated three decades of his life.

I will remain forever indebted to him for applying the ‘leather shoe principle’ when I worked under his leadership as a security officer 21 years ago. He taught me to do what I am afraid to do until it doesn’t frighten me anymore. Thank you, John for believing in us at Hi-Time Media. Besides looking forward to the next April/May second edition of our journal, we eagerly await our upcoming INDABA. It is here that the much needed ‘hold-you-by-theshoulder-and-look-you-in-the-eyes’ moment of real talk amongst South African and international Safety and Security leaders will take place. Now that the journal is in the palm of your hand, the hard work is just beginning. As John Hitchcock would say, “Apply yourself!”. Applying yourself 110 percent to a task and working twice as hard will always guarantee success. Have yourselves a vintage year and may it bring you good health and success. Welcome to YOUR first edition.

SAFETY & SECURITY JOURNAL SA

So do not fear, for I am with you; do not be dismayed, for I am your God. I will strengthen you and help you; I will uphold you with my righteous right hand. Isaiah 41:10

LEADERS IN SAFETY & SECURITY

SAFETY & SECURITY JOURNAL SA

“Security legend, John Hitchcock has dedicated 36 years of his life to working in the security industry. Mr Hitchcock is now ready to pass the baton on to those who will continue with the work he first started over three decades ago.”

orn in Vredenburg, a town situated on the Cape West Coast, John completed his primary schooling in Malmesbury before attending high school in Caledon. Due to his father being employed in the banking sector, John grew up having to move around a lot. Although he admits that it was not easy having to move so often, he understood that in those days, the nature of certain occupations, particularly those in the fields of teaching, postal services, police work and banking meant that people frequently had to uproot their families. With his grandfather and father having fought in the first and second World Wars respectively, John grew up in a military home. “That was one of the main influences which led to me joining the defence force,” he says. “In 1974, after completing high school, I was part of a group of people who were conscripted to do twelve months of national service. After my national service year, I wanted to join the army but I also wanted to study. I obtained a BA degree from the University of Stellenbosch

SAFETY & SECURITY JOURNAL SA

before deciding to join the South African Defence Force.” In the late 70s, the security industry was very different to the way it looks today. According to John, companies in those days didn’t really spend or invest much in enhancing their security. Security guards, armed with only a wooden “knobkerrie”, would sit outside buildings on freezing winter nights, dressed in long grey coats and relying on a small fire in a konka to keep them warm. It was while serving in the defence force that John first met Steve Woods. Steve, one of the members of John’s Citizen Force Unit, was the Human Resources Manager for a company called Consani Engineering. “They wanted to beef up on their security,” says John, “and they realised that many companies found themselves in a similar position, where there was just too little being done about security.” Spotting a gap in the market for a professional security company, Steve Woods, together with Andy Gray, the Security Manager of Consani at the time, decided to start their own, and subsequently founded AJ Gray (Pty) Ltd which became Gray Security Services. “Steve then approached me to be part of their company,” says John. “In January 1982, I left a position with a stable salary to join a company that was only three months old.” What’s more, John was only two months away from becoming a captain when he left the defence force.

John admits that it was not easy at the beginning, but their perseverance paid off. “Our focus was on the oil industry,” he tells us, “and we approached various petroleum companies, offering them better security solutions. At first, companies were sceptical because the idea of big companies outsourcing to another company exclusively for the purposes of security was unheard of. Over time, more companies came on board and the business expanded until it was operating all over the country and later in many countries in Africa.” In 2003, Gray Security Services was sold to Securicor, a London-based company which later became G4S, as it is still known today. At the end of 2006, John left G4S and bought shares in another security company which had been started by former colleagues of his, Thorburn Security Solutions. John served there as an Executive Director for 12 years.

LEADERS IN SAFETY & SECURITY In 2003, Gray Security Services was sold to Securicor, a Londonbased company which later became G4S, as it is still known today. At the end of 2006, John left G4S and bought shares in another security company which had been started by former colleagues of his, Thorburn Security Solutions. John served there as an Executive Director for 12 years. John left the security industry at the end of December 2018. He says that he is thankful to all the people he has met for the lessons they have taught him. In particular, he recalls a man named Brigadier Paul Roos, who taught him about the ‘leather-shoe’ principle. “Roos’s philosophy was that if you wanted to be with your people and get to know them, you needed to walk with them,” he explains. “I applied the princi-

ple to my working life and it really worked. I would address each new employee where possible and afford them the same respect and individual attention that I gave to all the other employees. I found that it is also important that your employees understand what it is that the company requires of them, so that everyone is on the same page. Again, you need to truly engage with you employees,” John advises. John shared some of the challenges he faced during his time in the security industry and mentions ways to overcome these.

“Sadly, nowadays, people and companies are bottom line-driven and don’t want to invest in security upgrades,”

he states. “For the people working in the security sector, they should know that security companies must be managed like any other business in order to be successful.” John is an advocate of conducting business honestly, believing that if you do so, you will always reap the rewards of good practice. “There are horror stories about how companies abuse their employees to the detriment of both the company and the industry,” he mentions. “Human resource, financial and operational information and controls are very important and need to be analysed monthly. Focus on key factors such as revenue, wages, operational, training and administrative costs and ensure you pay your creditors and employees timeously. Also, always pay employees as stipulated by the Wage Determination Act.” John is a firm believer that a business’s biggest investment is its employees, and that this is particularly true of the security sector. “Back when we started out, we were fortunate enough to employ recruits who came from military backgrounds. Nowadays, people come straight from leaving school. This means that companies should invest heavily in making sure they employ the right people, train them extensively and have effective supervisions over their workforce. Security companies should remember that this is a service industry, so if you don’t invest in your people, you will not survive. A few years ago, the Minister of Police told policemen to lose

weight, because it was embarrassing to have cops who could not chase and outrun the ‘bad guys’. I believe his words were ‘stomach in, chest out’. I must admit that we had the advantage in the 1980s as the recruits that came from the army were always fit. They dressed smartly, always looked the part and were well trained.” John warns people to remember that the security industry carries a high level of responsibility

“Think about it this way;” he advises, “when you go to bed at night as the business owner, you are entrusting security officers to look after millions of rands worth of assets belonging to your customer. If those employees are not well trained and adequately equipped to do their jobs, you are in fact liable for their failures.” The problem, John says, often lies with both employers and employees. “Companies need a workforce and people are desperate for jobs,” he maintains. “New recruits who come straight from school or who have lost their previous employment and are in need of a job are employed in the security industry with no previous security experience or training. The recruits view a job SAFETY & SECURITY JOURNAL SA

as a security officer as a stepping stone until they can find better employment elsewhere.” Staff turnover for the industry is high, mentions John, especially within the first year of employment. Many security officers, once they come to the realisation that the working conditions are not what they perceived them to be, and feeling unhappy with the long working hours, decide that they are in the wrong industry. Some of them have to get up at 3am and travel for two hours to get to work for a 6am start, before completing a 12-hour shift. These, John believes, are the people who realise that they took the job purely out of desperation and subsequently quit. When asked whether he believes it would be helpful to go back to the days of recruiting from a pool of military-trained people, John’s response was that, since times have changed and there are no longer national service to recruit staff from. He does believe, however, that there is a need for companies to carry out extensive pre-employment aptitude tests. In addition, he recommends that they offer training, supervision, management and control of their staff. He adds that the role of a sup ervisor is not to be a watchdog, but rather to observe and assist where they can. “Sadly,” he says, “many supervisors do the opposite.”

According to John, if the industry is to survive in the future, training needs to be the main aspect that companies invest in. “Companies must use technology to support their employees, unlike in the days when we started,” he advises, pointing out that “These days we have state of the art technology to support security officers and to enable them to be more effective in the execution of their tasks.” John is quick to add that he is still one of those who believes that the human factor is very important and that if it is not there, all the technology you have will mean nothing. “Managers and officers on the ground need to have a good working relationship,” he asserts. “If you live by the leather-shoe principle, people need to be able to see you and if they have a problem, you need to resolve it. Communication is key.” Out of thousands of people in the security industry, John says that the man on the ground is very important and career opportunities in the industry are a possibility. However, he points out that even though companies should be looking to take on people, who they will train, develop and supply with skills, it is impossible for everyone to be promoted. For every ten people, he says, there is maybe one person who is in charge. “Promotional opportunities are not great,” he warns, “especially in entry-level positions. But companies do offer junior leadership courses, and young people should try to attend these. Applying yourself 110% will get you recognised and you may soon be promoted.”

LEADERS IN SAFETY & SECURITY It is an unfortunate truth, he adds, that “a lot of companies don’t equip people for the more senior positions. They don’t develop or train them. The fact that you, as an employee, are on duty every day, arrive at work on time every day and are always neatly presented doesn’t necessarily mean that you have the ability to be a leader. Your company needs to equip you with those skills. It is possible to grow into the security industry, but people need to apply themselves and work harder than everybody else.”

It’s also important that clients and companies understand what the concept of security is and what it means to the individual. Security is all about protecting what’s yours. For instance, you might decide to build a fence around your property, and maybe have it electrified for added peace of mind. You might want to further increase your security by adding burglar bars, alarms, CCTV, dogs, etc. Ultimately, by improving your security, you are deterring intruders from approaching your house or place of business.

John gives sound advice to those wanting to further their careers.

Sometimes, John says, threats to your home or business arise not only from external forces, but also from the inside. It is for this reason that he believes that business owners need to ensure they thoroughly vet the people who work for them. “Previously’” he mentions, “the main focus was on keeping people out and keeping your product inside. That’s how simple it was. Since the introduction of Private Security Industry Regulatory Authority (PSIRA) regulations, you now need to be trained, registered and have a security clearance before you can work in the security industry. While security background checks should be done at regular intervals, the frequency thereof will depend on the intensity of work. For example, at a diamond mine, employees are repeatedly required to undertake polygraph tests. It all depends on the product you are protecting,” he explains. John describes the working relationship between the police and security companies as that

“Make sure you are qualified and competent,” he says, “and, when the opportunity arises, that you are ready to qualify for that position..” Over the past 35 years, the security industry has grown, with many new companies emerging. “I have always believed that a company is their own biggest opposition,” says Hitchcock. “I believe that if our officers are not well-trained, competent, equipped with the tools they need to perform their duties, or not dressed properly, the customer will go somewhere else. If you focus on other companies, you will lose focus on your own and what you are doing. Don’t follow what others are doing. It is a growing industry and there is still room to continue to grow.” 12

of paramount importance. “There is a better relationship of late between security companies and the police, who used to perceive us as trying to do their work,” he asserts. “In Cape Town, the relationships between the security industry, police, law enforcement, fire services and traffic services are working successfully. These relationships are very important and even more so when the communities are involved.” other recommended ways for communities and security companies to work together. The CIDs or SRAs are nonprofit organisations operating within a geographical area. Property owners agree to pay a levy for supplementary and complimentary services set to enhance the physical and social environment of that area. The levy they pay is collected and the money is dedicated to the specific area, in accordance with an approved business plan. John says that he himself lives in an SRA area and it works like a charm. “It’s an improvement service as they provide not only security, but also gardening and cleaning services of public spaces, which is the way to go for communities,” he believes. Recently released crime statistics have shown some significant improvement in the fight against crime in South Africa. However, some experts warn that as the stats only show reported crimes, this might only be the tip of the iceberg. Stats South Africa released a Victims of Crime (VOC) report in 2017, which revealed SAFETY & SECURITY JOURNAL SA

that people in general are reluctant to report crime to the police. This was accompanied by data showing how little confidence people have in our police force. People are actually more inclined to report things to their local neighbourhood watch and community police forums than to police officers. John shares his views on the situation and suggests how it may be possible to rebuild trust between the public and the police force. “In the past,” he explains, “a station commander would be in charge of a station for many years. Everybody would know him and there would be a good relationship between him and the community. Over the past years, the SAPS have started retracting policemen by taking them from where they have been stationed and sending them to other areas. My view is that police should remain where they are stationed for many years, so that everlasting relationships can be allowed to form and be trusted. We might then see a difference in the reports” He goes on to say that “One of the main reasons why people don’t want to report crime is because they don’t want to have to go to court and testify. Also, people don’t want to go through all the trouble to report petty crimes. If someone steals your bicycle, you are less likely to go and report it.” John points out that because police countrywide are under-resourced, it is unfair to expect them to be everywhere. This lack of 13

police resources, coupled with a need for safety and security, creates opportunities for security companies. However, even though there is a need for security, according to John many security companies are emerging that don’t seem to understand the business. “They don’t think they have to pay for example VAT, taxes, and provident funds,” he explains. “They think because it’s easy to employ a person, dress him or her in a security uniform, that it is easy to operate and stay in the industry. Again, they go into the business trying to make a quick buck and quick profits. A year down the line, they struggle to pay their staff and creditors because they don’t understand business. While there is always room for a new company, those that work do so if the people in charge have experience in the sector and are not just people from another sector trying their luck.”

The future of security, according to John, is looking promising. He says that there are companies that are doing exceptionally well because they are professional, they train their employees, pay them decently and let them work ordinary hours. “I trust that this is the case for the majority of companies,” he states. “Unfortunately, certain companies are exploiting people and we need to change this. In most cases, the bigger the client of the security company, the better the service of the security company. For example, a big company will hire a security company and pay them on time and forge a good relationship between the two. The problem comes when a small business is, for example, constructing something in the middle of nowhere.

LEADERS IN SAFETY & SECURITY They approach a security company for officers but fail to provide the officers with shelter or even a toilet on the construction site. These companies are trying to cut costs and this is not how you conduct business. There must be a very good partnership between customer and company,” he recommends. John says that security companies shouldn’t underestimate the role and influence that the customer has on the quality of security in South Africa. “If the client has employed security managers and sets out what they need, you will notice that their business will employ a quality security company. This then becomes the standard because more and more companies want that level of professionalism from their security firms.” It is important, John says, for companies to remember that every sector goes through highs and lows and to realise that their security is very important. “Even if they are going through a dip, they should be wary of cutting down on their security because it is a necessity and not a luxury in South Africa. We would all love to say that we don’t need security for commerce and industry but unfortunately, we can’t do without it. Companies often think just because they have been paying for security for three years and haven’t faced any issues, that they can cut their security costs to save money.

Security needs are like insurance or medical aid. You never know when you will need it until you do.” 14

commerce and industry but unfortunately, we can’t do without it. Companies often think just because they have been paying for security for three years and haven’t faced any issues, that they can cut their security costs to save money. The more professional the customer, the more professional the security company and both should regard themselves as an extension of one another’s business. John lists partnerships and transparency as major contributors to good working relationships between the two. “The customer should be involved from day one and on a regular basis to ensure compliance and to maintain a good working relationship,” he recommends. “This is one way of improving the sector as a whole. Potential clients and people looking to employ security companies should always have a checklist for scrutiny. I would suggest that people do their research and find the right fit for their home or place of business. Look for the well-known companies in that particular area and shortlist the companies you think might be worth looking into.” John adds that security companies need to be registered with PSIRA and if one would like to engage with them, they should visit their offices. “Go and see their employment department, look at their training facilities and their operational rooms. Look at what kind of infrastructure they have and what their control rooms look like. You should look at their footprint in a particular area and see what kind of representation they have. Ask yourself whether a lot of clients use their services. John says that it is also a good idea to survey the security company’s clients and ask if they’re happy with

their service. “Usually, word of mouth is quite an efficient way to get information. Does that security company offer other services as well? What type of products do they offer? Often, big companies can offer a bouquet of services whereas the small operators can only offer one or a few,” he adds. John warns that bigger is not always better. “On the other side of the coin,” he says, “the bigger security companies are at risk of becoming complacent over time, because they feel as though they have already proved themselves. The smaller companies who are striving to prove themselves tend to be more competitive, which can be the key to their success. The decision-making processes of a smaller company are also much quicker than those of the larger ones. For example, if a supervisor arrives on site and notices that one of the officers is without certain equipment, he will organise for it to be replaced immediately. In a bigger company, a requisition needs to be put in and a lengthy process needs to be followed. Consequently, two weeks later, the officer still doesn’t have the equipment. The small companies usually take business away from bigger companies because of factors like these. There is room for the small companies and there will always be room for the big companies. Every day there will be a new company opening up as the demand for security increases.” Overall, John believes, the security sector has a future and will continue to grow, as there will always be a dire need for the service. After dedicating more than three decades of his life to the industry and winning numerous accounts for his efforts, he says that ultimately, helping shape the industry to what it is today is his proudest achievement. SAFETY & SECURITY JOURNAL SA

CIVILSOCIETY

It Takes a Village to Raise a Child =

Collective Child Protection

The Nelson Mandela Children’s Fund (NMCF) is an advocacy development agency and a leading champion for the general well-being of children, founded in 1995 by the former statesman Mr. Nelson Mandela. To make the life of children a celebration, the Fund is undoubtedly honoured with the task of continuing the legacy of its founder. The key message that goes with carrying out this honoured task is found and embedded in the vision of the Fund, which is:

“Changing the way society treats its children and youth.” The NMCF believes that children should enjoy the absence of hunger, abuse, exploitation and homelessness. This is underpinned by a clear notion that the eradication of poverty and its systemic causes are the ultimate desired change, rather than amelioration of dif-

ficult and unchanging circumstances in which targeted beneficiaries find themselves. It is possible to have a world where children live with dignity, are safe, nurtured and their voices are heard and that the transformation needed to create such a world needs every part of society to play its role. In the lead-up to the 2018 Child Protection Week, Parliament released statistics that showed that at least 41% of all reported rape cases from the past three years involve

children. In the same period, more than 2,600 children were murdered. In addition to these depressing realities, tens of thousands of babies are abandoned across the country, and revelations from a 20-year investigation that 99% of the children studied had witnessed violence or been a victim of it. This is a national disaster by any standards; hence the vigilant drive by the NMCF to push back the frontiers of violence and abuse against children.

low income communities. As a push back strategy against this violent scourge, the NMCF introduced a Child Safety and Protection (CSP) programme in schools. The programme deals with sensitive but real societal issues in particular reference to sexual violence, corporal punishment and bullying; the main objective since inception four years ago is to create safer school environments to enable a culture of teaching and learning.

It is incomprehensible under a democratic dispensation that our children are subjected to sexual violence, bullying and corporal punishment in schools. This unprecedented level of abuse and Gender Based Violence (GBV) in particular, compelled the NMCF to introduce practical interventions that are informed by analysed data from the research compiled by our corporate partner Deloitte.

The implementation and execution of the CSP programme is realised through providing support to about 20 0000 school going children by working with approximately 80 schools in rural, urban and farming communities. The project is currently in the rural areas of Limpopo and Eastern Cape provinces; in the informal settlement of Diepsloot in Gauteng and the wine land farms in the Western Cape The NMCF is guided by material conditions on the ground to allocate resources and expertise for precise interventions in schools and communities. In a case of Diepsloot for example, we had to introduce a project called Sexual Violence Against Women and Girls in Schools (SeVISSA). Itirele Zenzele Combined High School is one of the five schools where SeVISSA was piloted by establishing school clubs called Anti- Violence Buddies and Youth Society Clubs. Learners in the five schools run campaigns on sexual violence, corporal punishment, bullying and abuse. Based on the campaigns experiences, learners are reporting a substantial awareness

In terms of the commissioned report; 495 540 cases of crimes were reported between 2012 and 2013, and that 50 688 children were victims of violent crimes. Of these cases 51% experienced sexual abuse, 25% common assault and 21% experienced assault with grievous bodily harm. In the case of sexual abuse, 1 out of 9 cases get reported. The severity of sexual abuse is a lot higher than reported,â&#x20AC;? the report said, other forms of physical abuse are most common towards children below the age of 14, children in rural areas, among disabled children and in SAFETY & SECURITY JOURNAL SA

of safety related matters, they are also feeling safer at school and understanding where to report incidences of violence when they occur. . The NMCF uses multiple approaches in rolling out the programme in schools, one such approach is a coalition model which brings organisations with different skills together to provide holistic services to learners, educators, women and other stakeholders who are involved in creating safe environments in the community. Another successful intervention through partnerships is in the Western Cape Province, where schools are under siege from delinquencies like bullying, fighting, possession or selling of drugs, possession of dangerous weapons (e.g. knives) and uncontrolled access to school premises by unemployed community members, which caused a major security risk to learners and teachers alike. The NMCF worked in partnership with FASfact and the South African Police Service (SAPS) by introducing adopt a cop initiative in schools. This initiative has foster greater relations between schools and the SAPS, resulting with schools having a dedicated police officer or two to liaise with on an ongoing basis. This initiative has increased police visibility around schools and resulted in drastic reduction of crime in schools and surrounding areas. The NMCF has made a significant impact in schools; programmes of this nature require adequate resources to extend 17

CIVILSOCIETY

“Changing the way society treats its children and youth.” to other needy provinces. The NMCF is proud of the leadership programme it introduced in schools because it empowers learners with leadership skills to manage and lead their dealing with issues that affect them in their schools. In addition, the Fund’s interventions also equips educators, school management teams and school governing bodies with skills required to deal with violence and supportive mechanisms for victims. The NMCF is a proponent of an African saying; “It takes a village to raise a child”. In conclusion, the South African constitution is heralded by many

as the best in the world due to its strong human rights posture. It is quite unfortunate and sad that the majority of South African children are not enjoying the right to protection as guaranteed in Chapter Two of the Bill of Rights. Lack of access to the justice system has negated to uphold the children’s constitutional rights. In the last ten years children’s lives have been marked with increased horrific incidences of violence such as sexual abuse, kidnapping, rape, corporal punishment and murder. There is another intervention in a legal sphere to counter child abuse in a proactive manner,

namely the Child Protection register as part of the Children’s Act form 30. The Department of Social Development and Justice and Constitutional affairs are the custodian of the register. The National Child Protection register Part B in the Children Act, record lists and names of those who are found guilty of crimes against children. It also list those found not guilty but declared by court to be unsuitable to work with children. The policy requires that organisations vet their staff against the register and the NMCF also obligates all its partner organisations to ensure that their staff members have complied with the policy. The Fund hopes that this will reduce incidences of abuse by care givers.

REASONS

TO STUDY AT DUT

1 We deliver 55 academic courses designed to make you

employable, delivered across five campuses in Durban and two campuses in the Midlands and 6 faculties – Accounting and Informatics; Applied Sciences; Arts and Design; Engineering and the Built Environment; Health Sciences and Management Sciences.

5 At DUT it’s about you reaching your full potential.

We believe in a student-centred education.

2 We offer internationally recognised undergraduate and

6 We now offer a broad spectrum of new degrees, ranging

postgraduate qualifications which have consistently produced award-winning students for over a century.

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We have 3435 staff members, 1650 of whom are academic staff members, many with Doctoral qualifications and Professorship. A Masters degree is the minimum standard qualification for a full-time lecturer.

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WOMEN IN SECURITY

cash in transit heist

- the fourth industrial revolution Dr Mahlogonolo Thobane: University of South Africa Senior Lecturer: Department of Criminology and Security Science Email: kwadims@unisa.ac.za

Introduction

The Cash-In-Transit (CIT) industry is a business sector that has fallen victim to violent attacks, simply because it is domicile to a commodity most human beings strive to earn in order to make ends meet. Phillips (2008:30) comments that because it is a very influential mode of trade, cash is the most targeted commodity by those committing robberies. Since cash is regarded the â&#x20AC;&#x153;leading enabler for businessâ&#x20AC;?, Phillips (2008:29) argues that the following are the reasons why cash is mostly sought after:

• Cash is accepted without question upon presentation. It does not raise a concern. • Cash provides immediate settlement and does not require promises to be fulfilled or processes to be followed. • It is the easiest payment medium; so much so that the use of cash can attract a discount. • It is the easiest instrument to count, reconcile and account for. • Cash is anonymous. Neither the payee nor the payer needs to be identified. • Cash is guaranteed by the state.

In South Africa cash is undoubtedly a colossal and unsurpassed method of payment, accepted by nearly all merchants. It is reported that in 2017 alone a total amount of R165 billion was transported by cash-in-transit companies across the country, of which R465 million was stolen in only 10 robberies (Hosken 2018). The harm and monetary cost incurred by the banking and CIT industries as a result of violent crime and its influence on employees and clients, are immeasurable (Rossouw 2004:6). The ramification of armed robberies is currently costing the banking and CIT industries vast amounts of money, not only in cash being SAFETY & SECURITY JOURNAL SA

stolen, but also due to money being spent on fighting this crime. The expenditure of these industries on target hardening and surveillance measures is radically increasing as perpetrators become more professional and sophisticated. Moreover, although a decrease in incidents has taken place from June 2018, this declining trend is attributed mostly to interventions by the South African Police Service (SAPS) and to a lesser extent efforts made by CIT companies. It is for former and latter reasons that the main focus of this article is to challenge the CIT industry, now operating in the Fourth Industrial Revolution (Revolution 4.0), to keep pace with industry innovation and to stay ahead of the criminals.

The Fourth Industrial Revolution (Revolution 4.0) The first industrial revolution, which started in 1765, introduced the use of water and steam power to mechanise production, while the second industrial revolution of the early 1870s primarily focused on the division of labour, the use of electricity and mass production (Sentryo 2018). Following the second industrial revolution came a third industrial revolution in 1969 where we saw the genesis of electronics, nuclear energy, information technology and automated production. Currently, it is presaged that we have entered a fourth industrial revolution (Revolution 4.0) which

infuses technologies, the internet of things and artificial intelligence; a fusion which blurs the lines between the physical, digital and biological domains (Sentryo 2018). Important to note is that, as much as Revolution 4.0 brings with it numerous positive innovations, it also comes with multiple security concerns and challenges. This is attributed to the fact that law-abiding citizens as well as criminals will reap the benefits of Revolution 4.0 alike. Crime trends and patterns will evolve, since offenders will also enjoy the benefits of Revolution 4.0 by using state-of-the-art technologies to commit crimes. If one compares how CIT robberies were committed in the first and second industrial revolution, the modus operandi may have remained the same (i.e. planning, group dynamics, and so forth) but there is no doubt that crime trends are constantly undergoing changes. When research was conducted on CIT robberies in 2014 by Thobane, the use of explosives was emerging but not eminent. Fast forward to four years later and it is clear that every CIT robbery involves the blowing up of an Armoured Vehicle(AV)as its basic modeof openingit. We may anticipate that in future incidents, CIT robbers will increasingly use Artificial Intelligence (AI) such as drones to case the target, identify security vulnerabilities and launch their attacks. “Artificial intelligence, robotics, bioengineering, programming tools and other technologies can all be used to create and deploy weapons” (Trailhead 2018). All these advances and developments in technology necessitate the private security industry to accept that the way things were done in the past is now no longer acceptable or good enough and the time to change past approaches is now. 21

WOMEN IN SECURITY

Use of AI for crime analysis AI can be used by both the security companies and the South African Police Service to predict crime trends and patterns, or when and where a CIT heist is likely to take place next, based on previous reports. This information may prevent the crime from taking place. It is for this reason that both the security industry and SAPS need to adopt changes in their crime analyses and mapping processes. In Revolution 4.0 one may improve on crime analysis through the use of technologies such as:

• Block Chain • Technologies where large databases are distributed among the various CIT companies, banks and the police (Mearian 2018). • Big Data and AI to collect big data and manage patterns which did not occur before and to profile offenders based on specific characteristics (Araujo 2018). • Latest technology such as facial recognition cameras, as well as developments in the biometrics space to assist with investigations.

Crime analysis is important because it supports a number of functions in an organisation such as investigations, crime prevention and administration entailing budgeting and planning for programmes.

Training of CIT crew members

It is a known fact that CIT robberies are committed by professional robbers who plan meticulously and execute the robberies with military precision (Thobane 2014:163; 175; 202; 207; 216). To match the calibre of CIT robbers, it is of utmost importance that staff handling cash and the CIT crew should be adequately trained, certified and appropriately resourced. It is for this reason that over and above the basic ABCDE grades training regulated by the Private Security Regulatory Authority (PSIRA), specialised CIT and cash handling training should be offered to all security officers employed as the CIT crew. The function of PSIRA” is to regulate the industry and exercise effective control over it with a view to looking after the interests of the public, national interest and the private security industry itself. Other objectives include the promotion of the industry’s stability and trustworthiness, encouraging efficiency, responsibility and a high standard of service delivery. “ (Berg 2003: 185-186).

Consequently, PSIRA should be actively involved in the facilitation of minimum standards for all CIT companies

and legislation focusing specifically on cash handling by these companies. This training and certification should further be regulated by the PSIRA in order to ensure that all CIT companies are adhering to minimum standards as discussed in the section that follows.

Legislation for minimum standards One of the recommendations that have been constantly made by experts is the development of minimum standards for CIT companies and legislation focusing specifically on the handling of cash by these companies (Hosken 2018). Accordingly, PSIRA together with the public, private security/CIT companies, the banks, policy makers and technical experts, needs to work together to ensure that these documents are developed as a matter of urgency. Most importantly, these documents should tackle security risks faced due to the current industrial revolution. Furthermore, as mentioned before, once the standards have been established, it is important that they are regulated by PSIRA, and that any companies which deviate from these standards are held accountable. SAFETY & SECURITY JOURNAL SA

Vigorous vetting of employees Reported in previous research (Thobane 2014) is that the success of CIT heists is dependent on collaboration with employees of the banks, CIT companies and law enforcement officers. Participants in this research revealed that having inside information makes the commission of the crime easier. It is for this reason that character and precursor verification (using the latest technology) of all CIT crew members and staff members handling the cash must be done meticulously. This rigorous periodic vetting or spot checks should be conducted on a regular basis because if one knows that he/ she may be periodically checked, there is a high possibility that she/he may be deterred from collaborating with robbers. Furthermore, PSIRA can facilitate this process by creating a common database where the verification results can be shared by all registered CIT companies. Like the sexual offence register, if one is listed in this database as collaborating with criminals he/ she should not be hired by any other CIT company. This register may also be shared with the police to facilitate investigation and arrests. Important to note here as well, is how technology can be used to facilitate collaboration with perpetrators. In Revolution 4.0 it

is probable that offenders may no longer need verbal or physical reports from CIT company employees. With the use of technology, the casing of a cash centre can be done through the bugging of a collaborator with a button camera, for example, to (at his/ her every move and conversation) collect information or study documents on AV schedules and routes, CIT crew affecting the specific delivery, the total amount of cash being loaded on the specific vehicle, and so forth. It is thus important that each company dealing with CIT or handling cash should take the necessary steps and use the appropriate technologies and processes to counteract and minimise threats from CIT activities.

Summary In summary, it is important to keep in mind that CIT crime trends and patterns will (in the age of technology and Revolution 4.0) change as

offenders will also use better technologies to commit crime. The big question is: Are CIT companies ready to fight heists in Revolution 4.0? With all these technological advances the CIT industry needs to come to the recognition that the way in which it has done things in the past may no longer be enough. The industry needs to remain at the forefront of technology and should counteract the technological expertise of criminals with improved vigilance and superior technology. As a result, in order to fight the scourge of cash heists in South Africa, CIT companies need to improve on their technology, unite and share best practices with each other. The fight against CIT heists is a collaborative effort which requires that holistic measures be applied. The time to work in silos for CIT companies is over.

WOMEN IN SECURITY

Author Biography Dr Mahlogonolo Thobane was born in Ga-Nkidikitlane (Mokopane), South Africa on 14 May 1985. She obtained her Bachelor of Social Science (BSocSci): Psychology, and Bachelor of Arts (BA) (Honours) Criminology at the University of Pretoria (UP) in 2005 and 2006 respectively. Dr Thobane also has a BA (Honours) Psychology and Master of Arts (MA) in Criminology from the University of South Africa (Unisa) which she obtained in 2012 and 2014 respectively. Her MA (Criminology) dissertation is entitled “The criminal career of armed robbers with specific reference to Cash-in-Transit (CIT) robberies”. Dr Thobane is one of the few (if not only) African female criminologists who have explored bankrelated robberies/ violent crimes and cash-intransit heists. Her Master’s research is one of the only two South African scientific research studies conducted on this topic. With the recent 2018 spike in cash-in-transit heists in South Africa, she has been consulted as an expert by the media, the banking industry, the cash-in-transit industry, ministers of the South African Police Service (SAPS) and Correctional Services, policy makers and programme developers. During her undergraduate and Criminology Honours

student years (2004–2006) at UP she worked as a researcher and an interventionist for the Youth Educational AIDS Project (YEAP) founded by Florida International University (FIU). In 2007, Dr Thobane joined the then Department of Security Risk Management at Unisa as a Post Graduate Research Assistant (PGRA) but left in 2008 for Absa, Group Risk/Group Financial Crime Management/ Group Security, where she worked as a risk analyst. During her tenure at Absa she served as the secretary of the Group Risk Transformation Committee from 2009 until she left the organisation in September 2011. After four years of working for Absa, Dr Thobane returned to Unisa in 2012 and she was re-appointed as a PGRA in the Department of Criminology and Security Science. Dr Thobane was then appointed as a contract lecturer

in 2013 and a permanent lecturer in 2014 in the same department. Dr Thobane is currently a Senior Lecturer at UNISA In 2014, she was appointed as the newsletter editor of the Criminological Society of Africa (the only Society for Criminologists and Criminal Justice Professionals in South Africa) and subsequently appointed the secretary of the same society from 2015-2017. In 2018, she was elected as the Vice-President of CRIMSA. In February 2018 Dr Thobane founded Mu Duka, a non-profit company (currently awaiting its NPO status). Mu Duka focuses on coming up with multidisciplinary, holistic and interdisciplinary measures of fighting the current scourge of gender-based violence in South Africa.

SAFETY & SECURITY JOURNAL SA

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NEWAPPOINTMENTS

NATIONAL PROsECUTING AUTHORITY PRESIDENT CYRIL RAMAPHOSA APPOINTS FIRST FEMALE AS NATIONAL DIRECTOR OF PUBLIC PROSECUTIONS... - ADVOCATE SHAMILA BATOHI Advocate Shamila Batohi was appointed the National Director of Public Prosecutions (NDPP) on 4 December 2018.She will officially assume duty at the National Prosecuting Authority (NPA) on 1 February 2019 Her acceptance speech after President Cyril Ramaphosa made the announcement: Thank you, Mr President, for your confidence in me, and thank you to the Panel for the recommendation. I accept with gratitude the opportunity to serve as the National Director of Public Prosecutions. My only

obligation is to serve the country with humility and dedication to the best of my ability. Each one of us, no matter where we are, must be ready to make the sacrifices necessary to fight this good fight. Our country needs all of us. Let us not forget that this is also a historic moment for the women of South Africa. It is a recognition,

by the President, of the role of Women in the pursuit of an equal, just and fair society. The President and by proxy the people have bestowed a lot of confidence in me. The least I could do is to reciprocate your confidence. I have always derived my inspiration from one great maxim:

“TO STRIVE TO STRUGGLE NOT TO SUCCEED” This simple saying has strengthened the greatest of men and women when the challenge before them seemed monumental and the prospects of success, slim. In this context ‘not to succeed’ would mean never be concerned about the result of your action; as long you are clear about your goal and are willing to unwaveringly perform the perfect action in the interest of society and the interests of justice. Great men and women like Nelson Mandela, Albertina Sisulu and Mahatma Gandhi did it. I can only follow their lead, so I appeal to the People to give me that strength to achieve it. Poised, as we are, a People and a Nation upon the precipice of corruption and a state of capture, let us not succumb to despair at the thought that the challenges we face are insurmountable. Each moment in time carries with it the full weight of the past, and also the lightness of hope for the future. We SAFETY & SECURITY JOURNAL SA

must recognise that challenges have always existed and will continue to exist. It is in the meeting of these challenges that we fashion ourselves as a Nation. The diamond is made beautiful and lustrous by constant buffeting and polishing. History will reveal whether we choose to destroy the jewel that is South Africa or reveal the lustre and beauty we know is hidden within. There is much that could be achieved through a spirit of cooperation across government departments, and the NPA I represent stands ready to engage constructively across all sectors, and with civil society, to enhance and instil confidence in the Criminal Justice System as a whole. The National Prosecuting Authority is of vital importance to this country. Together with the Judiciary, it is tasked with the defence of the ideals and values that define us as a Country and a People; they are instruments by which the State achieves service to the ideal of Justice, as represented by the Constitution.

The yardstick of our development as a nation is the devotion to these ideals by the organs and arms of State and all who serve in them. Noble is the lot of a civil servant! Prosecutors everywhere – the lawyers for the people that you are – know that today you have the NDPP behind you, as long as you never sacrifice those ideals. Let this support extend to every corridor a prosecutor might tread upon, the turn of every door she might pass through and the creak of benches in courts across the land. Today, your NDPP stands with you, and together we stand for Justice and the Nation This support, however, is not given unconditionally. Enough has been said elsewhere on crises and division within the NPA. Suffice it to be said here that those elements, within and without, who insist on frustrating the ends of Justice, and ultimately the Nation, will not be tolerated. We in the NPA have important 31

NEWAPPOINTMENTS

work to do, which includes devoting our efforts to holding accountable those who have corrupted our institutions, who have betrayed the public good and the values of our Constitution for private gain, especially those in the most privileged positions of government and corporate power. My experience as a career

prosecutor has revealed: the rule of Law reigns supreme. The work of the NPA will be underpinned by strong governance principles and independence, as guaranteed in the Constitution. It is a non-negotiable that the country has absolute confidence in the work of a credible NPA. Finally, thank you once again for reposing this confidence in me.

We in the NPA stand ready to serve only the Constitution and you, the people of SA.

There is work to be done.

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Safe Schools Programme The Safe Schools programme is an initiative of the Western Cape Education Department, the programme aims to ensure safe and caring learning institutions in the Western Cape. In keeping with this vision, the Safe Schools programme strives to create centres of excellence with strong community links, quality learning and teaching and effective management and governance, and in so doing, address the root causes of crime and violence.

What we do Background to the Safe Schools programme

‘’Violent crimes and fear of violent crimes impact negatively on individuals, particularly the learners in schools, and communities generally. When crime escalates, the quality of life declines and communities become conflict zones in which residents are held prisoners and, all too often, victims of violent crimes. The high statistics on crime and violence in the Western Cape have an undeniable impact on quality learning and teaching. Safety issues in society spill over into our schools which, without saying, operate within communities.’’ The Safe Schools programme falls under the Western Cape Education Department (WCED)’s Sub Directorate: Education Safety Management (ESM Sub Directorate). While an initiative of the WCED, the programme is aligned with the commitment of the National Department of Basic Education to prevent, manage and respond to safety incidents

and in so doing, create safe and supportive learning environments in all schools.

Safe Schools’ Strategy and Core Programmes

Safe Schools follows a threepronged strategy which focuses broadly on the safety of educators, learners and support staff. The Safe Schools programme is subdivided into three programmes, in line with its three-pronged strategy. These three sub-programmes are designed to create safe and effective environments conducive to teaching and learning. The sub-programmes include, namely Environmental Programmes, Developmental Programmes, and Systems Programmes. Safe Schools follows a three-pronged strategy which focuses broadly on the safety of educators, learners and support staff. The Safe Schools programme is subdivided into three programmes, in line with its threepronged strategy. These three subprogrammes are designed to create safe and effective environments conducive to teaching and learning. The sub-programmes include, namely Environmental Programmes, Developmental Programmes, and Systems Programmes.

Environmental Programmes

The Safe Schools Environmental Programmes focus on securing the physical structure of each school. As such, the environmental

programmes are aimed at controlling and limiting access to school property. This is undertaken through the following measures:

• Prohibiting trespassing through the display of signs which prohibit trespassing. Once these signs are displayed, if any individual who is not entitled on the school property enters the school property, they can be charged with trespassing. The signs are provided by the ESM Sub Directorate. • Safe-guarding educators and property and limiting access to the school premises via the administrative building. As part of a school’s safety plan, physical security measures are needed to ensure the safety of the school property and of learners, educators and other staff on the school premises. These physical security measures include fencing and proper gates with access control. Every year, the ESM Sub Directorate provides financial assistance to a select number of schools so that they can improve the security measures at their school. Schools seeking assistance need to apply for assistance. School which have applied are then vetted based on set criteria. • Alarm systems. Another measure by which WCED’s Environmental Programmes seek to improve the physical safety of schools in the Western Cape is through advising schools to implement comprehensive alarms systems, linked to an effective Armed Response company.

SCHOOLSAFETY

Developmental Programmes The Safe Schools Environmental Programmes focus on securing the physical structure of each school. As such, the environmental programmes are aimed at controlling and limiting access to school property. This is undertaken through the following measures: •

Prohibiting trespassing through the display of signs which prohibit trespassing. Once these signs are displayed, if any individual who is not entitled on the school property enters the school property, they can be charged with trespassing. The signs are provided by the ESM Sub Directorate. • Safe-guarding educators and property and limiting access to the school premises via the administrative building. As part of a school’s safety plan, physical security measures are needed to ensure the safety of the school property and of learners, educators and other staff on the school premises. These physical security measures include fencing and proper gates with access control. Every year, the ESM Sub Directorate provides financial assistance to a select number of schools so that they can improve the security measures at SAFETY & SECURITY JOURNAL SA

their school. Schools community which threatens seeking assistance need to learners and educators apply for assistance. School on their way to and from which have applied are then school, as well as gang vetted based on set criteria. activity which takes place • Alarm systems. Another on the school premises. measure by which WCED’s Further, this gang activity Environmental Programmes not only threatens learner seek to improve the and educator well-being, physical safety of schools but it negatively impacts on in the Western Cape is teaching and learning through advising schools to • Responding to Schoolimplement comprehensive Related Gang Violence. The alarms systems, linked to an WCED has outlined certain effective Armed procedures to follow when Response company. it is determined that it is necessary to close a school as a result of gang violence. • Ensuring that schools are dangerous object free zones. (p.23) • In keeping with Government Notice 22754 (No. 1040), all The Safe Schools Systems schools should announce Programmes focus on that they are dangerous incorporating a holistic object free zones. Further, in approach to change how keeping with the Firearms the whole school operates Control Act’s (Act No.60 of as far as safety is concerned. 2000) provision for firearm free zones, all schools in the Schools follows a threeWestern Cape should seek pronged strategy which to ensure that they are firefocuses broadly on the safety arm free zones. The WCED of educators, learners and has a procedure which support staff. The Safe Schools outlines how schools can programme is subdivided into go about ensuring that they three programmes, in line with are firearm free zones. its three-pronged strategy. • Conducting searches for illicit These three sub-programmes substances and dangerous are designed to create safe objects. If a police officer has reasonable suspicion that there • Addressing and Responding are weapons or illegal to Gang Violence substances on a • The Gang Problem in the particular school property or Western Cape. In certain on someone at the school, areas of the Western Cape, they are allowed to undergang violence poses a take a search of the school significant risk to learners and or the person, without educators. This includes needing a warrant to gang activity in the broader conduct the search. Further,

Systems Programmes

SCHOOLSAFETY

the South African Schools Act 84 of 1996: Regulations for Safety Measures at Public Schools, Paragraph 4 (3), allows for a police officer, or in their absence, a principle or delegate to undertake a search of the school premises or a person on the school premises if they strongly suspect that their may be a dangerous object or illegal substances. It is important, however, to ensure that the conducting of searches and seizures is clearly outlined in a school’s Code of Conduct and Safety Plan. There are also very specific procedures which need to be adhered to if a search is conducted, to ensure that the rights of the individual being searched are in no way violated.

How we do it The Safe Schools approach to school safety In keeping with a whole-of-society approach to safety promotion and violence prevention, ensuring learner safety in the Western Cape is the collective responsibility of numerous stakeholders. These stakeholders include the WCED, SAPS, the Department of Community Safety, and the City of Cape Town’s Law Enforcement division. In addition, in line with the National School Safety Framework, the Safe Schools programme advocates a whole-of-school approach to school safety. The whole-of-school approach identifies that ensuring safety in schools is also the role of principles, educators, school governing bodies and learners. Consequently, the

WCED requires all schools, in collaboration with their cluster safety committees, to develop a sustainable integrated safety plan for their school and ensure the implementation and monitoring of this plan. The Safe Schools’ Nine Step Planning Process The Safe Schools’ programme has a Nine Point Safe Schools Planning Process, which all schools in the Western Cape are required to implement. Schools can request the assistance of the Safe Schools Coordinator, if they need support in implementing this planning process. The purpose behind this planning process is for schools to develop a communityorientated problem-solving culture, in keeping with the whole-of-school approach to violence prevention and safety

[The district Safe Schools Coordinator will assist in this regard] Step 9: Evaluate and assess progress periodically as determined by the School Safety Committee. Safe Schools and Crisis Management

promotion in schools. The nine steps which each school must undertake in the planning process are detailed below: Step 1: Establish a School Safety Committee. Step 2: Make safety part of the school’s vision. Step 3: Conduct a safety audit at the school. Step 4: Set major objectives. Step 5: Develop a comprehensive safety plan which Includes:

Although the WCED has implemented measures to mitigate crises in schools, the WCED also has numerous strategies for supporting schools in dealing with crises, should they occur. These support strategies include: •

• •

- Contingency Plan - Industrial Action Contingency • Plan (IACP) - Disaster Management Preparedness Plan • - Business Continuity Plan (BCP) Step 6: Select and implement strategies. Step 7: Conduct an audit of service providers in the area. Step 8: Create cluster structures. SAFETY & SECURITY JOURNAL SA

Support to school communities in their efforts to reclaim and regain control of the situation. Trauma debriefing and counselling. Introduction of intervention programmes to identify root causes, and preventative measures to contain any situation. Extension or addition of any necessary security mechanisms. Enlisting the assistance of law enforcement agencies.

In order to access this support, schools should contact the Safe Schools’ Call Centre.

The Safe Schools Call Centre • Toll-free number: 0800 45 46 47 • Email: wced.safeschools@westerncape.gov.za The WCED’s Safe Schools Call Centre is part of the Safe Schools Programme. The Call Centre’s number is toll-free. The Call Centre provides a central point whereby educators, learners and parents can report violence, abuse, alcohol and drug abuse, vandalism and/or complaints regarding corruption in schools. The Call Centre also provides information on the following topics abortion, alcoholism, drug abuse, HIV/Aids, racism and pregnancy. The Centre’s staff are able to provide initial on-line counselling for callers who need help. If further assistance is required callers are referred to experts. The Safe Schools Call Centre operates from Mondays to Fridays between 8:00 and 19:30. Weekend calls are recorded and responded to on Monday mornings. The Call Centre’s operators provide assistance in Afrikaans, English and Xhosa. 45

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explorers to invest

Petroleum Agency SA is South Africa’s state-owned company established through a Ministerial Directive in 1999. The Mineral and Petroleum Resources Development Act came into operation on the 1st May 2004 and in terms of this Act, the Agency received its mandate to operate. In carrying out its mandate, the Agency is responsible for the promotion of exploration and development of South Africa’s oil and gas resources. The Agency is thus expected to act as the national archive for oil and gas exploration and production data and distribution of all geological and geophysical data to would be explorers. to appraise potential for oil and gas within South Africa, to promote and regulate exploration and development of oil and gas resources, and to raise awareness of petroleum resources at national level. With regard to operating in the sector, the regulations that must be adhered to are the MPRDA; terms and conditions of exploration and production rights that incorporate good petroleum industry practices; and also those in respect of matters that find their origins in the Liquid Fuels Charter; the National Environmental Management Act; the National Water Act; the Mining Titles Registration Act and the Mine Health and Safety Act. There is an excellent case to be made for investment in South Africa’s burgeoning oil and gas exploration and production sector, with shale gas representing a major opportunity. By facilitating the process to attract qualified international explorers to invest in the oil and gas sector, we can further grow the South African economy and create jobs, which would in turn assist in alleviating the problems of unemployment and contribute

to the aims of the National Development Plan 2030. The plan envisages that by 2030 South Africa will have an adequate supply of electricity and liquid fuels to ensure that economic activity and welfare are not disrupted, and that at least 95% of the population will have access to grid or off-grid electricity. Both the National Development Plan and the Integrated Resource Plan call for gas to contribute a far greater percentage to South Africa’s primary energy supply mix. Previous challenges affecting investment decisions, such as the low oil price and the uncertainty introduced by the MPRDA amendment bill, are now a thing of the past. The oil price has recently made a strong recovery, while the MPRDA amendment bill has been withdrawn from Parliament. Both President Ramaphosa and Minister Matashe have explained that oil and gas exploration will be governed by separate legislation, and no longer grouped under general mining legislation. South Africa is on the brink of major developments in the upstream industry and in the next few years this will be key in determining its future energy profile and how oil and gas contribute to the greater energy mix. Natural gas has been discovered off the west coast of South Africa in the Atlantic Ocean (Ibhubesi gas field) and off the southern coast in the Indian Ocean (F-A, E-m and other fields of the Bredasdorp Basin). Both areas have great potential. The period before the recent drop in oil prices saw unprecedented interest and a record level of activity in petroleum exploration in South Africa, and exploration interest remains high. With this said, most of the oil that feeds the country’s four crude-oil refineries is imported, while some of South

Africa’s fuel is generated by a natural gas conversion plant on the coast and a coal-tofuel facility near the country’s industrial heartland. In addition to South Africa’s crude-oil refineries, natural gas conversion plant, coal-tofuel and gas-to-liquid crude oil refineries, Sasol produces fuel from coal at its Secunda facility, and PetroSA has the country’s only gas-to-liquid facility in Mossel Bay. The demand for energy has surpassed supply, therefore alternative energy sources are being looked at to deal with the ever-growing demand. Petroleum Agency SA, together with the Council for Geoscience (CGS) and the Department of Mineral Resources (DMR) is conducting extensive studies into South Africa’s potential shale gas resources. This work focuses on the reserves and the technology that is required to get the gas out of the ground and the value chain. Other operations of interest include exploration of the deep water and ultra-deep water of the southern Orange Basin by Anadarko together with PetroSA, and exploration by Sungu Sungu Petroleum. There is continued interest in the ultra-deepwater of the northern sector, and it is the Agency’s opinion that there is great potential for both oil & gas reserves in this basin. The deep water of the southern offshore, soon to be tested by Total, holds exciting potential for large oil reserves.

In today’s world, oil and gas remains the most critical of energy resources, and Petroleum Agency SA is in full support of those entering the South African oil and gas exploration and production industries. The Agency is fully committed to ensuring that our government and policy-makers sustain the sector for the benefit of all involved and will do everything in its power to advance the industry. Contact us to find out more about: • Onshore/Offshore exploration opportunities • Permits and rights • Availability of geotechnical data. - Address: Tygerpoort Building, 7 Mispel Street, Bellville, 7530, Cape Town, South Africa - Tel: +27 21 938 3500 - Fax: +27 21 938 3520 - Email: plu@petroleumagencysa.com - Website: www.petroleumagencysacom

INDUSTRYSETA

SASSETA drives the quality provision of skills development and qualifications for South African citizens in the safety and security environment through effective and efficient partnerships. It supports national skills development strategies through strategic partnerships with government departments, trade unions operating in the sector and other employer stakeholders, to address transformation and intensify professionalization of the sector. SASSETA also seeks to build and strengthen partnerships with in-house sector training institutions both public and private, to grow the skills supply in the sector and to direct the training towards the skills needed by industry.

SECTOR TRANSFORMATION SASSETA has positioned its strategies and programmes to advance skills development interventions that will boost transformation and

professionalization across the sector. Skills shortages and a lack of urgency in implementing measures to combat cyber-crime present challenges that SASSETA endeavours to address. Technological advancements and data protection laws drive the need for specialist IT technicians and IT professionals as well as the operational IT skills needed by all attorneys. The Criminal Justice Revamp plan will also drive particular IT skills needs, as well as skills required by operational personnel who will be required to make use of new IT processes. Within the private security sector specialised skills will be driven by the environment where IT is playing an increasingly central role in the provision of effective security services.

DEVELOPMENT OF SPECIALISED SKILLS The safety and security sector is a labour intensive sector and requires more technical and specialised skills to deliver on its multi-faceted demands and mandate. While SASSETA is using Recognition of Prior learning (RPL) to address

some of these challenges, there is a need to develop new approaches to specific specialised skills such as forensic and medical skills. Infrastructure development and maintenance, IT maintenance and motor repairs are critical areas where SASSETA artisan programmes need to be aligned with the skills needs of the sector. There is also a need for specialisation within the criminal justice cluster, such as specialists in public order policing or specialists in sexual offenses.

CITIZENS WILL HELP ACHIEVE 2030 NDP VISION A key component of the crime prevention model is to change the way communities react to crime and violence through Community Patrollers, Community Policing Forums and other community programmes. The provision of vocational learning and general education to inmates is required to support the DCSâ&#x20AC;&#x2122;s programme aimed at reducing reoffending through rehabilitation and reintegration into society. We all need to play our role in achieving this goal for ourselves and for our country.

SAFETY & SECURITY JOURNAL SA

ACHIEVER â&#x20AC;˘ EDITORIAL

FROM FARM TO CHOPSTICKS

hen talking about training in Refrigeration and Airconditioning one tends to think only about the fridge in the kitchen and that wonderful box that keeps you cool in summer and warm in winter. The field of Refrigeration and Airconditioning reaches futher wider than in our homes and offices. From the farm, on the road, in the mall, refrigeration is involved in every aspect of our consumer lives. Manufacturing and processing of meats and vegetables need to take place in a refrigerated environment. The product then needs to be kept cool in storage facilities and some items need to be frozen on an enormous scale. During transport to various outlets and retailers the product needs to remain cool or

WWW.ACHIEVERONLINE.CO.ZA

frozen. After this the product needs to be kept fresh and cool waiting for us to go shopping. Then its into our fridge and finally into the pot. Open Trade Training Centre does training that is relevant to every step of the Cold Chain. OTTC caters for a wide range of companies; from cold-stores to technicians doing maintenance at shoping centre to large scale butcheries. All in need of suitable training for their technicians. To stay ahead with our training OTTC is constantly in touch with the needs of clients and the refrigeration industry. Refrigeration and Airconditioning requires the use of various gasses, some more ozone friendly than others. For companies seeking to lower their carbon footprint we have training on naturally produced

gasses such as CO2 and Ammonia. OTTC has a fully operational CO2 and Ammonia Plant which is actively used in training students. This allows students to observe and experience the practical application of concepts learnt in class. Partnership with various companies allows OTTC students to visit working plants and sites to see refrigeration in practice and not just in theory. OTTC provides training for the private industry as well as the industrial; many young adults attend our courses straight out of school to get an early start on becoming a qualified Refrigeration and Airconditioning Technician. OTTC enjoys seeing students grow after they have received their training, we gladly refer our students to companies who are seeking diligent workers and assistants.

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2018/03/06 11:53 A

CIVILSOCIETY

Safety Perceptions, identity and space in South Africa Elnari Potgieter and Eleanor du Plooy Since South Africa’s first democratic elections 24 years ago, the country’s social and political landscape has changed in important ways. It now has an internationally acclaimed Constitution hailed as the most progressive in the world and various systems and institutions that protect and promote human rights have been established. Yet despite these positives, high levels of violence continue to plague communities and inter-personal relationships are informed and shaped by mistrust and fear. In addition to this this fledgling democracy has given rise to new forms of conflict that include xenophobic violence against foreign nationals, service delivery protests embedded within socio-economic struggles and communities taking justice into their own hands in the form of vigilantism. Outcome number 3 of the South African National Action Plan (NDP) 2030, launched in 2012, envisions a South Africa where all people in South Africa are and feel safe. The outcome in particular envisions that by 2030 “… people living in South Africa feel safe at home, at school and at work, and they enjoy a community life free of fear. Women walk freely in the street and children play safely outside…”.

The NDP outlines the constraints to achieving such a society, highlighting that “…[u]nacceptably high levels of crime, especially serious and violent crime, result in people in South Africa, especially vulnerable groups such as women, children, older persons and people with disabilities, living in fear and feeling unsafe. It also impacts negatively on the country’s economic development and undermines the wellbeing of people in the country and hinders their ability to achieve their potential.” Violence and insecurity threaten South Africa’s young democracy and informs perceptions of safety. Focusing on findings from the 2017 South African Reconciliation Barometer (SARB) relating to perceptions of safety, and considering key crime statistics released in 2017, this papers explores how perceptions of safety has shifted, whether safety is perceived to have changed since 1994 and how perceptions of safety impacts on reconciliation and social cohesion. Six years since the launch of the NDP, and with 12 years to go until we reach 2030, this paper also aims to establish how far we are to achieving the NDP’s Outcome 3.

Recent crime statistics

In 2017, South Africa ranked 123rd out of 163 countries on the Global Peace Index (GPI) compiled by the Institute for Economics and Peace (IEP) – placing the country on the lower end of the scale and ranking us as one of the most unsafe and dangerous countries in the world. The index measures peacefulness according to three broad categories –militarisation, safety and security, and domestic and international conflict - by various indicators. Among these indicators, South Africa performed poorly in six – perceptions of criminality, easy access to weapons, relatively high levels of political terror and high levels of violent demonstrations. The two indicators that the country performed very poorly on, however, are in terms of violent crimes and homicide – both indicators where South Africa rank among the worst in the world. Three of South Africa’s cities – Cape Town, Nelson Mandela Bay and Durban – feature on the world’s 50 most violent cities list (2017) based on murder rates. Crime levels in South Africa frequently rank as among the highest in the world, especially in terms of violent crimes (such as murder and rape). Certain types of crimes may be underreported – such as rape and assault – and statistics for such are not an accurate reflection of reality. Of the crime statistics available, the most reliable are murder rates, given that murder is independently verifiable. Crime statistics released by the South African Police Services (SAPS) for 1 April 2016 to 31 March 2017 showed that during this period, a total of 19 016 murders were recorded with 52.1 people being murdered on average per day. This was an increase from 18 673 in the year 2015/2016. The number increased further for the year 2017/2018 to 20 336 murders – on average 56 people per day. Of those 56 on average per day, 46 were men, 8 women and 2 children. Data shows a 17% increase in the murder rate over the last 6 years, after dropping 55% the previous 18 years.

SAFETY & SECURITY JOURNAL SA

Identity, power and perceptions of safety in public and private spaces

An apartheid legacy that has continued to inform social relations is the socio-spatial division of the geographic landscape. Racialized borders within and between communities become barriers for exchange, reifying racial categories, which limits in deeply problematic ways, meaningful interactions necessary for promoting social cohesion. This is because space determines access to resources, patterns of inclusion and exclusion and relationships of power. Unjust/unequal power relations between different social groups (e.g. race/class) hinders progress towards reconciliation. More just and equitable power relations would create a more fertile environment for reconciliation. Although race still dominates South African inter-personal relations, other identity markers like gender, class and age are also influenced by space. Identity then becomes an important lens through which to understand experiences and perceptions of safety. Limited to perceptual data, SARB measures how unjust power relations informs safety perceptions by asking about access to economic, social, cultural and spatial resources within society. This concept is measured through certain sub-indicators, each of which demonstrate differential perceptions of access to realms of power in society. This includes perceptions of safety in various private and public spaces. Perceived change in safety since 1994 The 2017 SARB asked two sets of questions related to perceptions of safety. The first pertained to perceptions of change since 1994, asking respondents whether - among other aspects of society - they feel safety has improved or not. The second asked whether respondents feel safe or unsafe in various public and private spaces.

CIVILSOCIETY

For reconciliation to advance, it is important for citizens to perceive positive change within society from the past and for the future. A first step in this regard is to understand public perceptions of what has, and has not, changed since the advent of democracy in 1994. It goes without saying that, for reconciliation processes to be evaluated in a positive light, citizens should perceive positive change to have occurred within the social, economic and political spheres and to foresee such positive change in the future. One such aspect of society is personal safety. Table 1 shows that about 4 in 10 (37%) of South Africans feel that their personal safety has worsened since 1994, while 3 in 10 (32%) feel that it has stayed

Findings by sex

Previous research on perceptions of safety and fear of crime in 2005 – making use of data from the South African Social Attitudes Survey (SASAS) show that fear of crime was expressed by both male and female respondents at the time. The survey showed that fear of crime does not only have a female face, and that men also experience vulnerabilities –portraying men not only as perpetrators. Gender plays a key role in the experience of violence and perceptions of safety. Table 2 shows that more female respondents felt unsafe in all spaces than the proportion of male respondents, and the South African figures overall. More female and male respondents feel unsafe in public spaces (public transport, recreational, commercial

the same and about 3 in 10 (27%) feel that their personal safety has improved since 1994. This is concerning, given the brutality and oppressive nature of the Apartheid state prior to 1994 which impacted on the lives of the majority of South Africans. In addition, tables 2-6 shows the proportion of respondents who had indicated that they feel safe or unsafe in the various spaces. The spaces in which the greatest proportion of South Africans feel unsafe in are public transport spaces, followed by recreational spaces, commercial spaces, their own neighbourhoods, work/study spaces and lastly their own homes. Knowing who feels unsafe and where can help us in understanding how perceptions of safety intersects with identity and space, and in turn with societal goals such as social cohesion processes.

spaces) than is the case for more private or local spaces such as their own neighbourhoods, work / study spaces or their own homes. Notably, almost six in every ten (58%) female respondents feel unsafe in public transport spaces - 9% more than the proportion of male respondents as well as the 43% of female respondents that feel unsafe in their own homes. The latter finding is of particular concern, given that trust in “relatives” was the highest in terms of inter-personal trust in 2017. Although the proportion of female respondents feeling unsafe in the respective spaces is the highest for all spaces, it should not be discounted that a proportion of male respondents also do not feel safe in various spaces. Interestingly, the space with the highest proportion of male respondents feeling unsafe is “recreational spaces”.

Findings by historically defined race groups

Over time, the study showed that perceptions of safety improved for all race groups, except black African respondents, and shows that fear of crime is not only of concern to white South Africans. At the time, the author – Benjamin Roberts – writes that the findings show that the “… popular notion of fear of crime in the country as being predominantly ‘white fear’ is lamentable in that it is misleading and neglects the needs of a majority who cannot voice their concerns.” Dis-aggregation by historically defined race groups also reveal nuances, as shown by table 3. The proportion of White respondents feeling unsafe is lower than the overall South African figures in all spaces, except on public transport. Black African respondents feeling unsafe in Homes, Neighbourhoods and places of Work / Study is higher than the South Africa figure. However, Black African responses show a lower percentage of respondents feeling unsafe on public transport compared to the South African figure. The proportion of Indian / Asian respondents feeling unsafe in neighbourhood, commercial spaces, recreational spaces and on public transport are all higher than the South African figures, and also shows the highest percentage of respondents feeling unsafe in recreational and public transport spaces compared to other race groups. The proportions of Coloured respondents feeling unsafe in neighbourhoods, commercial spaces, recreational spaces and on public transport are all higher than the overall South African figures, and shows the highest percentage of respondents feeling unsafe in neighbourhoods when compared to other race groups.

Perceptions of safety by area classification (metro vs non-metro)

Table 4 shows that the proportions of metro respondents feeling unsafe in the various spaces assessed are higher than the South African figures in all spaces, with the differences between metro and non-metro responses 10% or more for some spaces (neighbourhoods, recreational spaces and public transport spaces). Notably, six in ten respondents in metro spaces feel unsafe in public transport spaces (62%) and recreational spaces (58%). In addition, the study showed that the character of the place that respondents live in affect fear of crime. Respondents living in rural areas reported lower levels of fear, while those in urban areas report higher levels of fear of crime. Fear of crime was particularly high among respondents living in informal settlements. In addition, respondents’ levels of social integration – in neighbourhoods or communities – also had an impact on fear of crime reported.

SAFETY & SECURITY JOURNAL SA

CIVILSOCIETY

Perceptions of safety by age groups

As table 5 shows, the proportions of younger respondents aged 18-34 years feeling unsafe in the various spaces are lower or the same as the overall South African figures, while the proportions of respondents 35-54 years of age feeling unsafe are higher or similar to the overall South African figures. The percentage of respondents 55 years and older feeling unsafe is higher than the South African figures in all spaces, except in neighbourhoods and work / study spaces (with lower percentages feeling unsafe in those spaces than the South African figures).

Perceptions of safety by LSM groups

The earlier mentioned study with SASAS data furthermore showed some findings in terms of socio-economic status and fear, mainly that fear of crime is higher among middle class households, and that fear of crime is related to employment status. Table 6 shows that the percentages of respondents in LSM groups 1-5 feeling unsafe in various spaces are lower or the same as the South African figure in all spaces, while the percentages of respondents in LSM groups 6-7 feeling unsafe higher than the South African figures in all spaces.The proportion of respondents in LSM groups 8-10 feeling unsafe are lower than South African figure in all spaces, except in recreational or public transport spaces.

Implications of perceptions of safety for reconciliation and social cohesion

Langer et al (2015) conceptualises social cohesion as, trust – both inter-personal and in institutions; a shared identity; and, equality and social inclusion are important aspects of society. Feeling unsafe can effect social cohesion by eroding inter-personal trust and trust in institutions. It can affect people’s sense of belonging particularly when aspect of their identity render them vulnerable. Feelings of unsafety also negatively impact sense of community and people are often left feeling powerless to bring about positive change. Feeling unsafe in certain spaces often reflect existing power dynamics, thus limiting social inclusion and inequality. Here, for example, people feeling unsafe on public transport without another viable option could be prevented from having access to the educational or work opportunities they need to make progress towards their goals in life. Continued inequality, which is endemic to South African society provides fertile ground for the proliferation of violence – structural as well as physical – within communities. From the above SARB findings, we can see how understanding space, identity and safety perceptions may help us to understand the impact that feelings of unsafety may have on the fibre of South African society. Perceptions of safety order our daily interactions. It dictates our movements, determines who we choose to engage with and informs our actions. Perceptions of safety are also intimately linked to feelings of freedom. This in turn informs our sense of agency. The challenge of safety therefore is not merely a nominal issue but rather an existential one. This is because the need for safety is a basic human need. Personal and community safety is directly linked to our common humanity. 60

SAFETY & SECURITY JOURNAL SA

NEWAPPOINTMENTS SPORTS AND SAFETY

SPORTS

& SAFETY

- The safety, utilization and importance of protective sports equipment -

For many years, sport has been one of the many social institutions that have provided people with the opportunity to pursue their physical talents, enhance their well-being and most of all, enjoy what they love. Whether we are striving towards ticking our life bucket list or fulfilling our passions, it may come with potential risks and at times, safety hazards.

SAFETY & SECURITY JOURNAL SA

31 63

SPORTS AND SAFETY

Setting the scene Participation in sport involves a number of health and safety regulations. In particular, the correct use of various sporting equipment has received much awareness and importance over the decade, especially due to the evolvement of tragic incidents that have taken place in sporting history.

A brief glance at the history of cricket Based on the above, cricket is a prime example of both the advances of equipment being used based on various alarming

incidents. A notable time in cricket history was when the issue of passivity among batsmen started to increase during the Bodyline Series that began in the early 1930â&#x20AC;&#x2122;s. Bowlers of the era developed the leg-side theory so that they would bowl â&#x20AC;&#x2DC;bouncersâ&#x20AC;&#x2122; (balls approaching batsmen between shoulder and head height) to batsmen with the hopes of claiming their wickets once the batsmen had hit the ball to leg-slip (the left coordinate of the wicket). Facing this bowling attack, batsmen, however, sustained injuries to the head or upper torso area. Since then, there has been a concern with regards to the safety of the batsmen because not only were bowlers becoming increasingly intimidating but they were also bowling faster on improved playing surfaces. Such factors led to the first helmets being used in the game in the early

Setting the scene 1970s.

Helmets But a few decades later, it has been questioned that helmets, for example, were not sufficient for efficient protection. A tragic and sad incident had taken place in November 2014 where Australian cricketer, Phillip Hughes died, after the ball was delivered and hit on his neck, causing a haemorrhage to the brain. Not too long after such incidents, it propagated the sports industry (especially cricket) to produce sports helmets that may attempt to even cover the neck area of an athlete. Helmets are also important for sports such as American football, ice hockey, baseball, softball, biking, skateboarding, inline skating, skiing and snow boarding. It Is imperative that helmets are worn

for the respective sport that is being played where either no player-toplayer contact is being made or where no balls or objects are being thrown at high speeds. Helmets should fit comfortably on one’s head and should not tilt backward or forward. In addition, when choosing a bike helmet for example, one should take note for a Consumer Product Safety Commission (CPCS) sticker, or similar, by federal agencies that regulate and create safety standards for bike helmets and other safety equipment.

be worn if a contact sport is being played or other sports where head injuries are at risk, such as American football, rugby basketball, hockey, volleyball, and especially combat sports such as martial arts, boxing, or wrestling. Mouth guards can be fitted for the mouth by a dentist or purchased at various sports stores. If one wears a retainer, it is crucial that it is taken out before the start of exercise, practice, or matches .

As such, this warrants for a gray area with rugby, where no players wear protective head gear, with the exception to some players in the team who wear a scrum cap or apply head taping.

Eye protection also is a must for many sports. The most protective eye gear is made from a plastic called polycarbonate and has been tested especially for sports use. According to kidshealth.org and Sarah Gibson in 2014, facemasks or polycarbonate guards or shields are useful, which are attached to a helmet and worn in sports such as American football, ice hockey, as well as softball and baseball when batting. Goggles are often worn for soccer, basketball, racquet sports, snowboarding, street hockey, as well as baseball and softball when fielding. If one wears glasses, it is most probable that prescription polycarbonate goggles would be needed. It is essential not to wear regular glasses when participating on the court or sports field. All eye protection should fit securely and have cushions above the eyebrows and over the nose.

Due to the afore-mentioned events or unfortunate incidents that have taken place in sport, innovators and companies have even perpetuated new and modern day adaptions of sports equipment, such as padding, mouth guards, eye protection, footwear and protective cups (boxes).

Padding Padding or pads are essential for certain sports, especially where there is contact. These pads can range from shin, knee, elbow, wrist, chest, shoulder, hip, and thigh pads, amongst other forms. For example: elbow and wrist guards can prevent arm and wrist fractures, and knee guards can protect one’s knees from cuts, breaks or ligament tears.

Mouth guards Mouth guards can protect one’s mouth, teeth, and tongue. It should SAFETY & SECURITY JOURNAL SA

Eye Protection

Footwear

The type of shoe one wears during certain sports should also be added to the safety equipment list, as incorrect footwear or orthotics are also a risk factor for lower-limb pain and/or injuries. Sports cleats

(or studs) are important during field sports, such as cricket rugby, baseball, and soccer. The right running shoes can decrease one’s risk of overuse injuries and special cycling shoes can reduce foot pain and increase pedaling efficiency. In addition, court shoes with support and adequate traction are designed specifically for basketball, tennis, and other types of racquetball sports such as squash.

Protective cups (boxes) Some athletes may also need to wear a protective cup, otherwise known as a “box” (to protect the testicles and genital area). This is most commonly used during cricket, hockey, American football, basketball, baseball, soccer, and other contact sports. For non-contact sports that involve running or cycling, it is important to wear an athletic supporter.

Way forward

In summary, it is crucial for both recreational players and athletes to take considerate care of wearing the necessary sports equipment to prevent any potential harm or injury. Although conditioning, adequate techniques and optimal preparation in sports are key to preventing injuries, one should not forget that protective equipment in sport also plays a key role in ensuring player safety, well-being and preventing injuries. 65

PROVINCIALFOCUS

johannesburg metropolitan police JMPD OPERA

BU MTHE

DISPLINARY CASES JANUARY TO AUGUST 2018 Cases currently at IPID

5x Pending investigation

1. Rape,

2. Manslaughter 3. Murder

Internal Affairs cases (JMPD)

172 x Cases received

38 x Cases pending investigation 23 x Dismissals

1. 2. 3. 4.

JMPD

Fraud = 12 Bribery = 4 Extortion = 2 Corruption = 15

OPE B MT

____________________________________________________________ Dismissals 1. 2. 3. 4. 5.

Fraud = 12 Corruption = 1 Dishonesty = 8 AWOL = 1 Assault =1

Anti Corruption Hotline: 0800 203 712 Traffic Management Hotline: 080 872 3342 JMPD Emergency number: 011 375 5911 / 011 758 9620 Illegal Dumping: 082 779 1361 (WhatsApp or SMS)

(Illegal Dumping: Advise residents to take clear photoâ&#x20AC;&#x2122;s)

Anti Corruption Hotline: 0800 203 712 SAFETY & SECURITY JOURNAL SA

PROVINCIALFOCUS

TOP 4 CRIME ARRESTS PER REGION JANUARY TO AUGUST 2018 REGION C: Roodepoort

REGION A : Midrand Driving under the influence - 352

REGION B: Randburg Driving under the influence - 583

Reckless and or Negligent Driving - 8

Reckless and or Negligent Driving - 15

Firearm: Unlicensed Arms - 2

Fraud - 5

Possession of Stolen Goods - 2

Robbery Common – 4

Theft – 4 Common Robbery - 4

REGION D: Soweto

REGION E : Sandton /Alexander Driving under the influence - 976

REGION F1 : Inner City Driving under the influence - 840

Reckless and or Negligent Driving - 21

Reckless and or Negligent Driving - 8

Possession or dealing in Drugs -10

Possession or dealing in Drugs – 7

Assault GBH – 7

Common Assault – 4

Stolen Goods - 10

!"#$%$&'()*"+",-).&)/0&/-0.1)2)34)

REGION F2 : Rossetenville

REGION G : Orange Farm/ Ennerdale

FREEWAY

Driving under the influence - 344

Driving under the influence - 889

Driving under the influence - 619

Reckless and or Negligent Driving - 2

Reckless and or Negligent Driving – 7

Reckless and or Negligent Driving - 28

Fraud – 1

Stolen motor vehicles - 5

Pedestrians on the freeway – 51

5.&#-6)7&&8()24)))

Public Violence – 8

90"'8):);<))

Driving under the influence - 744 Reckless and or Negligent Driving - 9

Driving under the influence - 630 Reckless and or Negligent Driving - 15

BAD BUILDING AND OPERATION NIGHTLIFE FEEDBACK (2017/2018)

Total identified hi-jacked building = 561

• 134 matters dealt with by the JMPD and GFIS ( Group Forensic Investigative Services). • 50 properties handed over to the owners (2017) • 31 properties handed over to the owners (2018) • 16 churches closed, 2 formal structures and 14 informal (Tents). • 123 x Taverns / Nightclubs (April to August 2018) 9 Closed 8 Fines 11 Warnings 39 Notices 1 Eviction

SAFETY & SECURITY JOURNAL SA

PROVINCIALFOCUS

K9 UNIT RECOVERIES FOR OCTOBER 2018 NR

TYPE OF RECOVERY

Stolen and hijacked vehicles

OCTOBER 2018 58

Drugs

2 3

486g

Fire â&#x20AC;&#x201C;Arms Recovered

TOP 3 ARRESTS PER REGION FOR OCTOBER 2018 Region B!

Region A! Driving under the influence

Fire-Arm: Unlicensed / Illegal Murder: Attempted

Driving under the influence

118

Possession or dealing in Drugs

Possession: Stolen Goods

Reckless and or Negligent Driving

129

Driving under the influence

Illegal Immigrants

Possession or dealing in Drugs

Public Violence

Malicious Damage to property

Region F2!

Region F1!

Driving under the influence

Region D!

Driving under the influence

Region E!

Robbery: Common

Region C!

Driving under the influence

Theft of Vehicle

Reckless and or Negligent Driving

108 27 6

Driving under the influence

Region G! !

Driving under the influence Possession: Stolen M/ Vehicle

Robbery: Common

SAFETY & SECURITY JOURNAL SA

PROVINCIALFOCUS

SAFETY & SECURITY JOURNAL SA

PROVINCIALFOCUS

INNERCITY JOINT OPERATIONS ROLE PLAYERS JMPD, SAPS TASK TEAM, NATIONAL TRAFFIC POLICE, GAUTENG TRAFFIC POLICE, CPF, INNER JOZI SECURITY COMPANIES, BUILDING CONTROL AND CRUM

ALLEGATION

•

33 UNDOCUMENTED PERSONS ARRESTED

•

2 DRINKING IN PUBLIC ARRESTED

•

1 BRIBERY AND CORRUPTION ARRESTED

•

4 SELLING LIQUOR WITHOUT LICENCE ARRESTED

•

2 LIQUOR PREMISES CLOSED FOR NON COMPLIANCE

•

8 ARRESTED FOR POSSESSION OF DRUGS

ISPLINARY CASES OCTOBER 2018 NUMBER

Bribery and Corruption

Negligence

Misuse of Council vehicle

Assault

Misconduct

Damage to Council vehicle

TOTAL NUMBER OF CASES RECEIVED

Anti Corruption Hotline: 0800 203 712

Feedback On Cases Of Significance Taxi Driver Driving facing on coming traffic The Taxi driver that was captured on camera by a biker driving facing oncoming traffic on Sloane Street in Bryanston, during peak-hour traffic. The incident was captured on camera by a biker and he posted the video on social media. When the Chief of Police saw the video he was appalled and instructed his undercover unit to find and arrest the perpetrator. The driver was located at Ivory Park taxi rank and arrested by JMPD Officer A Zulu The accused was charged with Reckless & Negligent driving and detained at Sandton SAPS. He appeared in court and was found guilty, awaiting sentencing next week Thursday 22-11-2018 She was shot dead and robbed of her service firearm. Case still pending awaiting Forensics report and DNA report. No arrest was made investigation still on going. Officer D.A Ratshikhopha He was shot dead by Hi - Jackers that have just hi-jacked a vehicle. Two suspects were arrested and investigation is still ongoing. Next court appearance is in January 2019.

Launch of traffic wardens

• Traffic Warden Training started in July 2018 • 171 Traffic Wardens were Launched on 14 November 2018

• Traffic Wardens shall have the powers to stop any vehicle in terms of Section 3(b) of the National Road Traffic Act) Regulate and control traffic upon any public road • Traffic Wardens shall have the power of a traffic officer to require any person to Furnish his name and address, and other particulars which are required for his or her identification or for any process, if the traffic warden reasonably suspects this person having committed an offence in terms of the Act, or in the opinion of the traffic warden, he or she is able to give evidence in regard to the commission of any such • Traffic Wardens shall have the power of a traffic officer in respect of any motor vehicle, demand from the owner, operator and driver thereof to produce any document prescribe in terms of the act

SAFETY & SECURITY JOURNAL SA

PROVINCIALFOCUS

JMPD

SAFETY & SECURITY JOURNAL SA

OPERA BUY MTHE

STATISTICS SOUTH AFRICA (STATS SA) is the National Statistical Office under the Ministry of Planning, Monitoring and Evaluation. As per our official mandate, set out in the Statistics Act (Act 6 of 1999), we produce official statistics that are used to inform evidence-based planning, monitoring and evaluation in South Africa. These statistics speak to population and economic dynamics in the country. The Act ensures the independence of the Statistician-General and Head of Statistics South Africa from political interference in the production and dissemination of official statistics. We are the fact-finder of the nation, with provincial offices in each provincial capital, and district offices aligned to the district municipali- ties, bringing us closer to the people who provide us with data through our household surveys. Crime Statistics Crime prevention and ultimate elimination is one of the priority goals of the National Development Plan (NDP). Crime affects all people irrespective of their background, and it is a topic that attracts a lot of media attention. Analysis will show that some groupings are affect- ed by certain types of crime more than others. Crime statistics are essential in order to understand the temporal and spatial dynamics of crime. Such understanding is vital for planning targeted interventions and assessing progress made towards achieving a crime free nation where

â&#x20AC;&#x153;people living in South Africa feel safe at home, at school and at work, and they enjoy a community life free of fear. Women walk freely in the streets and children play safely outsideâ&#x20AC;?. There are two major sources of crime statistics in South Africa, namely the South African Police Service (SAPS) and Statistics South Af- rica (Stats SA). The other smaller sources such as the Institute for Security Studies (ISS) and the Medical Research Council (MRC) are by no means insignificant, as they provide statistics for types of crime not adequately covered by the major players, such as domestic violence. While the methodologies used by the SAPS and Stats SA are very different, the two institutions produce crime statistics that complement each other. The SAPS produces administrative data of crime reported to police stations by victims, the public and crime reported as a result of police activity. Stats SA produces crime statistics estimated from household surveys. Crimes reported to the SAPS do not always have the same definitions as crime statistics produced from VOCS. In addition, not all crimes reported by the SAPS are reported by VOCS and vice versa. Working in close collaboration with Stats SA, the South African Police Service has undertaken to align its Classification of Crime for Statistical Purposes (CCSP) to the International Classification of Crime for Statistical Purposes (ICCS).

Findings from the Victims of Crime Survey 2017/18

Murder increased during the past three years both in terms of the total number of incidences (VOCS) and the number of cases reported to the police (SAPS). It is estimated that 16 809 incidences of murder occurred in 2017/18, which is an increase of 4% compared to the previous year. Usually VOCS figures are higher than SAPS figures because not all crime incidents are reported to the police. This is not the case for murder, where SAPS figures are double the VOCS figures. Not all murders are known to households, for example murders of immigrants or

street people, which is one of the reasons that SAPS figures are higher than those of VOCS.

heft of personal property, robbery outside home and assault accounted for 79% of crime experienced by individuals 16 years and above. The percentage of households who think that the levels of violent crimes increased during the past three years is greater for 2017/18 (42,1%) when compared to the figure for 2016/17 (39,4%). The percentage of households who feel safe walking in their neighbourhoods during the day declined from 84,8% in 2016/17 to 79,1% in 2017/18. The level of satisfaction with the police and courts continued to decline, more rapidly in the case of courts.

he percentage of households who were satisfied with the police services in their area decreased from 57,3% in 2016/17 to 54,2% in 2017/18. The percentage of households who were satisfied with the way courts generally deal with perpetrators decreased from 44,9% in 2016/17 to 41,1% in 2017/18. Satisfaction with the police declined in every province except the Western Cape and Free State, while satisfaction with the courts declined in every province except the North West. Satisfaction and trust with the effectiveness of Correctional Services were also surveyed. An estimated 49,8% of households were satisfied with the way Correctional Services rehabilitate criminals. Among households that knew a former prisoner, 58,7% of households were satisfied with Correctional Services while 42,6% of households that did not know a former prisoner were satisfied with Correctional Services. On the question of trust, 79,6% of households were willing to welcome a former prisoner in their place of worship while 22,2% of households were willing to marry a former prisoner. Black Africans had the highest level of trust in Correctional Services where 51,6% were willing to offer employment to a former prisoner and 24,6% were willing to marry a former prisoner. The Indian/Asian population had the least trust with 30,9% willing to employ a former prisoner while 9,1% were willing to marry a former prisoner. All Stats SA publications are available on the website: www.statssa.gov.za

SAFETY & SECURITY JOURNAL SA

Contact details: Switchboard: 012 310 8911 Email: info@statssa.gov.za Twitter: @StatsSA Facebook: StatsSA YouTube: Statistics South Africa LinkedIn: Statistics South Africa

Eastern Cape Switchboard: 043 707 4900 Free State Switchboard: 051 412 7500 Gauteng Switchboard: 011 781 3506 Kwa-Zulu Natal Switchboard: 031 360 0600 Limpopo Switchboard: 015 295 3300/1 Mpumalanga Switchboard: 013 755 5064 Northern Cape Switchboard: 053 832 2042 North West Switchboard: 018 384 2877/8/9 Western Cape Switchboard: 021 481 5500

Stats SA fieldworkers are in the field 12 months of the year collecting information from households. All Stats SA Survey Officers and field staff are required to carry an official Stats SA Identity (ID) card provided by the organisation. Ask the Fieldworker to show you their ID card whenever they visit your household for data collection purposes. You can verify the authenticity and identification of our data collection team by contacting the Stats SA provincial office in your area

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SAFETY & SECURITY JOURNAL SA

Secure your smartphone by enabling the lock screen and security function, be it a pattern password or fingerprint screen lock. Where possible, don’t save any personal or confidential information such as bank account details on your electronic devices. Think before you download apps to your devices. Do not bypass built in security measures by “rooting” you device. Only download mobile apps from secure and trusted sources. Read the access requirements before just accepting software installation permissions for new apps. Install mobile security and antivirus software from a trusted security vendor. Disable the “Sharing” function of your mobile device if it’s not needed. Enable the settings to remotely locate and factory reset your electronic devices. Keep your mobile device and antivirus software up to date with the latest security patches. Encrypt the data on your device where possible. Disable any wireless connection settings (e.g. Bluetooth, Wi-Fi and NFC) when you’re not using these. Disable your push notification settings on mobile devices if not needed. After completing your transactions, ensure that you sign out of your Online Banking session and close your browser. If possible also power off your PC. This is especially important if you share the device with others at public locations. Clear the browser cache on your PC and mobile device regularly. Do not log into a computer with administrator rights unless you must do so to perform specific tasks. (Practice the Principle of Least Privilege (PoLP).) Ensure that all personal WiFi network are password protected and that all the necessary security settings are enabled. Do not use easily hacked security configurations like WEP, use more recent and secure configurations. Avoid doing any banking transactions on public WiFi networks. Don’t send passwords or account login credentials over public or unsecured WiFi networks. Change the wireless network hardware (router/ access point) administrative password from the factory default to a complex password. Use strong passwords for all your accounts. Change your password regularly and never share it with anyone else. Don’t use any Personal Identifiable Information (PII) as a password, user ID or personal identification number (PIN). Be wary of email attachments and free software from unknown sources. Be mindful of how much personal information you share on social networking sites. Always set the privacy settings on your social media profiles to the highest level possible.

Safety Challenges in the Private Security Industry in SA As the “first line of defence” and exposed to various functions, the safe conduct by security personnel will always be an uphill challenge. The emphasis placed on safety has a direct impact on the way in which security functions are carried out, compared to years ago. Compounded by the emphasis which security end users place on safety, security business leaders face major challenges. In SA there are more than 8,000 registered security businesses with in excess of 400,000 active Security Officers. Our industry deploys 40,000 vehicles (driving 120mil km’s); consumes 24mil litres of fuel; uses 40,000 boxes of paper; 30,000 pens; pays R140mil in wages and contributes more than R5,6mil (all monthly) to the Workmen’s Compensation Fund. Add to this, the 400,000 potential safety risks. Conversely that creates the potential for 400,000 people that could prevent 400,000 unsafe incidents, simply by hazard identification each month. The safety leader in the Private Security Industry, who is passionate about his people, will wake up in the morning to foster a work environment that will save lives. It is the individual who drives the company or contract, to safety excellence and encourages stronger employee participation in safety, that is the leader of the future. The Tsebo Solutions Group has dedicated Health & Safety professionals who monitor, advise and report on all operations across the divisions. Conducting more than 50,000 hours of Health & Safety training annually to ensure safe working conditions.

MOST COMMON INDUSTRY RISKS:

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Vehicle accidents Attacks on security personnel Slip/slide injuries during patrols Finger pinching in doors or gates Being driven over (at vehicle access points) Falling gates in motion Trips and falls

COMMON ROOT CAUSES WHICH IMPACT ON SAFETY IN SECURITY OPERATIONS • • • • • • • •

Rarely are security users willing to adjust their security spend for additional PPE Inexperienced vehicle drivers have difficulty adapting from driving small passenger vehicles, to driving LDV’s or 4x4’s. More than 60% of security vehicle drivers don’t own their own vehicles, adding to lack of driving experience Despite attacks on security personnel by armed criminals, many facilities are “gun-free”, and unarmed Officers are expected to protect their assets from armed groups Negligence in performance of duties and lack of focus is a major contributor to safety incidents. Fatigue is one of the biggest contributors to negligence and is “enemy no.1” to safety. Shift work, living conditions, diet and sleeping patterns negatively impact on security personnel The drive to impress the client can sometimes outweigh the impact of negative actions – as service providers we are too scared to say “No, it is unsafe”, for fear of harming he relationship Poor or substandard engineering works can result in sliding gates derailing, falling on Officers who operate gates manually A company culture not supporting a safety mind set of participative safety at all levels, is a safety hampering factor

ARE YOU ON THE RIGHT TRACK?

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What critical safety controls are in place? Would they prevent loss? Do you encourage an all-inclusive moral obligation towards safety? Is participation in safety encouraged? Are your managers knowledgeable about the OHS Act?

SAFETY IS A FULL-TIME JOB. WE DON’T MAKE IT A PART-TIME PRACTICE. SAFETY & SECURITY JOURNAL SA

RISKMANAGEMENT

BLUE SECURITY SOLUTIONS

BLUE SECURITY SOLUTIONS was founded in March 2015 by Mitsingou N’dinga Bikoumbou also known as Israel Michel for working colleagues and Fany or Mr F for close friends and family members. Married to Lezahn Vernelene Mitsingou, with 3 Childrens 1 boy and 2 daughters. B.S.S vision is a childhood one that came to full stand in 2015 with the purpose not only for security and safety but also engaging in the radical change of our communities in terms of public awareness, education and many more. We seen ourselves starting from : • Guarding division & Linked in our Control Room 24/7 • The incorporation of Patrol managing system and GPS radios • Monitoring System 24/7 & Evaluation • Investigations • Technical • Training facilities with various partners With a back ground of Hospitality industry The Founder kept the touch with all clients and team for a product he called “EOD” end of day report that keeps our team and clients with a daily update and building data to better our service within their entities enlarging with extra miles in terms of any maintenance and

repairs giving clients an heads up to maintain their standard or lowering the cost of their repairs. The 2019 global vision isn’t just about our products but our people in general our guards in particular, empowering them for global standard, efficiency, effectiveness and contributing to our government SDL programme, uplifting their skills is our main priority by sustaining them automatically sustain our vision towards clients, suppliers, partners moreover our community. Blue Security Solutions isn’t just about monetary profit, close to the heart of our founder giving back to our community where in Grabouw we started social programme involving charity works, in churches with extension in strand rolling safety and security awareness, supporting young girls and orienting back to school young mothers. Recently been approved as from 19 September 2018 as partner of the GWP (Global Water Partnership) in the southern Africa, this is the extension of not just safety & security of people, goods… but the most vital resource in our lives : WATER. We have committed ourselves to the key elements of PEOPLE focus, as well as superior service levels, which meet and exceed PEOPLE expectations through professionally managed and highly motivated officers, on-going on- and off-site training, including continuous performance evaluations. Blue security solutions a one stop place to engage together transforming our society and environment ; YOUR SAFETY, OUR PLEDGE !

MRS

MINES RESCUE 94 YEARS OF MINES RESCUE CONSULTANCY | RESCUE TEAM TRAINING | SPECIALISED EQUIPMENT

Brave

Dedicated

Disiplined Organised

Inspired

Motivated

SOUTH AFRICA

USER SECURE

Ransomware, phishing, whaling, malware, viruses. These are real threats affecting businesses of all sizes. Our approach is to ensure protection from this and more regardless of where the user is. Securing e-Mail, Web and the Endpoint

NETWORK SECURE

Through the use of both on-premise and cloud based offerings from multiple international vendors we can secure any network, anywhere, anytime.

MONITOR SECURE

SIEM and SOC services

www.securicom.co.za

0861 591 591

What we do different We believe in service first. In doing so we ensure that our team is not only highly specialized in the field of security but also motivated to excel in providing our customers with the best and most professional service available. We have embraced and deliver on the concept that:

Business must be fair Business with integrity Honesty Excellence through Service

FREE AND FAIR

ELECTIONS WHAT MAKES OUR ELECTIONS FREE AND FAIR? There are clear laws governing elections The right for South Africans to participate in free and fair elections is set out in the Constitution of the Republic of South Africa. The Electoral Act (73 or 1998) outlines the provisions governing national and provincial elections. The Municipal Electoral Act (27 of 2000) outlines the provisions governing municipal elections. The acts also list the behaviours that are illegal before and during an election.

Your vote is kept secret

Elections are held regularly

Voters can take part in elections without the fear of others knowing who they voted for.

South Africans vote in both national and provincial elections, and in municipal elections. Each are held every 5 years.

You have choices There are many political parties to choose from. Anyone can form a party or be a candidate in an election and you can support or belong to any political party.

Everyone who is registered to vote can vote Every registered voter’s name appears on a voters’ roll. Only registered voters can vote. If you aren’t able to be in your voting district on the day of elections you can apply for a special vote that allows you to vote in your voting station before the election.

The election process doesn’t take sides and is in full view of everyone Elections are run by the Electoral Commission which is an organisation that is independent of the government. It does not favour or support any political party. Elections are an open and transparent process and are not influenced by any person or group. Political parties and observers are able to observe every step of the election process.

One of the most important aspects of a working democracy is that citizens have the right to vote and choose their leaders. For this to happen, the elections need to be free and fair. The Electoral Commission manages national, provincial and municipal elections, including referendums in South Africa. Its most important task is to ensure that these elections are free and fair. Since 1994 all of South Africa’s elections have been viewed as free and fair by domestic and international stakeholders.

Parties and candidates can campaign without fear There is respect for other people’s views and there is open public debate.

All political parties accept the final outcome of the election Anyone is allowed to object to the declared results of the election. The Electoral Commission investigates these and makes a decision. If anyone is not satisfied with that decision, they can take it to the Electoral Court which can pass judgement on all election disputes.

There is a code of conduct that everyone must follow before, during and after elections All political parties taking part in elections have to sign and accept the Electoral Code of Conduct that sets out the rules for a free and fair election. Among other things, political parties and candidates agree to: • speak out against political violence and threats against other parties, the Electoral Commission, members of the public and the media; • communicate with the authorities and other political parties about planned political events; • work with the Electoral Commission to allow it to perform its duties; • accept the results of the election or challenge the results in court. It is illegal for anyone to: • prevent someone else from speaking to other voters; • interfere with a voter’s right to secrecy when he or she is voting; • use language which provokes violence; • intimidate candidates or voters; • offer any reward to a person to vote for a party; • remove or destroy posters of parties; • bribe or influence an official of the Electoral Commission while they are doing their duty; • prevent the Electoral Commission from doing its duties in running the election.

IF ANYONE BREAKS THE LAWS GOVERNING ELECTIONS THEY CAN BE FINED OR SENT TO PRISON FOR UP TO TEN YEARS. POLITICAL PARTIES THAT BREAK THESE LAWS CAN BE FINED AND STOPPED FROM WORKING IN AN AREA. THEY CAN ALSO HAVE THEIR VOTES IN AN AREA CANCELLED.

About the Electoral Commission

Contact Provincial Offices

National Office

Eastern Cape: Free State: Gauteng: KwaZulu-Natal: Limpopo: Mpumalanga: North West: Northern Cape: Western Cape:

The Electoral Commission is an independent, impartial institution established by Chapter 9 of the Constitution. It manages national, provincial and municipal elections. It makes sure these elections are credible, free and fair.

Tel: 012 622 5700 info@elections.org.za www.elections.org.za Contact Centre: 0800 11 8000 (during elections)

043 709 4200 051 401 5000 011 644 7400 031 279 2200 015 283 9100 013 754 0200 018 391 0800/5 053 838 5000 021 910 5700

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