75 Years Young. Highlighting a yearlong celebration of 75 years in the making.
Congratulations HKS for 75 impressive years! At SCHMIDT & STACY® Consulting Engineers, Inc. we are so proud to have been a part of more than 35 of them. HKS’ collaborative spirit and inclusive nature allowed us to work on extraordinarily designed projects. Your consistent clear vision gives us ongoing inspiration and was instrumental in us becoming a Tier One firm. Today we continue to provide creative, thorough engineering combined with an understanding that great design must be delivered with reliable, responsive service. Our resumé includes corporate/commercial office, healthcare, education, hospitality, multi–family, mixed–use, and mission critical clients. No matter the size, scope or stage of the project, we approach every opportunity with the client’s mission in mind and will not stop until we solve the problem. Bottom line, we are committed to our client’s success. SCHMIDT & STACY® CONSULTING ENGINEERING, INC. CORPORATE HEADQUARTERS 400 CITYPLACE 2711 NORTH HASKELL AVENUE DALLAS, TEXAS 75204 TEL: 214 . 874 . 0200
www.schmidt-stacy.com
CONTACT: David A. Schmidt, P.E. – dschmidt@schmidt-stacy.com | Strider E. Steele, P.E., LEED ®, AP – ssteele@schmidt-stacy.com DALLAS |
FORT
WORTH
|
HOUSTON
|
SAN
ANTONIO
|
PHOENIX
|
MID-ATL A N TIC
Photo Credits: Craig D. Blackmon, FAIA
Dear Colleagues: This year, we’re celebrating our 75th year in business. We’ve had a rich past, that we should all be proud of, but I’m focused on today and tomorrow ... and I’m bullish on the future that lies ahead of us. We’re going places. As the world continues to change at an accelerating pace, we have to respond and help define that change. Are you along for the ride? The JOIN US campaign has built momentum throughout the year featuring events, conferences, podcasts and more, with an emphasis on intelligence leadership, putting HKS firmly in the middle of the conversation. In conjunction with our JOIN US campaign, we’re excited to share the HKS 75: Special Edition Anniversary Publication. This issue provides a highlight reel of where we’ve been and celebrates where we are heading. HKS has grown from a two-person office focused on one neighborhood in one city. We’ve evolved from those humble roots into a multisector international practice with more than 1,000 employees, influencing the industry in a profound way. But, we’ve always maintained a sense of who we are. We are part of a family with a belief that “the whole is greater than the sum of its parts.” We can do more thoughtful and meaningful work together than we can individually. I believe we have also maintained a connection to those humble roots, and while we have developed some incredibly impressive structures, which are backed by research and prolific experience, we are still an approachable firm that rolls up our sleeves and works with our clients and team in a collaborative responsive way. If you are reading this, you are an insider … a member of the HKS family. Each of you has had an incredible impact on who we are and where we are going. Your high aspirations to make the world a better place have changed the landscape of the industry. I’ve always felt architecture is a team sport and it requires creative, collaborative employees, clients, contractors and consultants. We continue to work with the best in the business: team players who incite innovation. Let’s continue to let that be our model. A personal thanks to the thousands of HKS employees who have walked our hallways for the past 75 years. We believe a company is a culture, brought together around a common set of values. Together, we’ve built momentum — never accepting the status quo, but always striving to create a bolder, better world than the one we’re in today: creating places that enhance the human experience. I hope you enjoy this issue. Sincerely,
Dan Noble, FAIA, FACHA, LEED AP President and CEO
AT A GLANCE
06
COMMUNIQUÉ: 2014
18
10
INSPIRATION FROM WITHIN
HKS: 75 YEARS IN THE MAKING
04 14
UP CLOSE & PERSONAL: DAN NOBLE
22
WE’RE IN GOOD COMPANY
34 IN CLOSING: THE NEXT 75
OUR STRONG SUIT: SOLVING TOMORROW’S PROBLEMS TODAY
CREDITS Editorial: HKS Integrated Communications; Design: HKS Integrated Communications; Renderings: HKS, Inc.; Photos: cover: 2xSamara.com; pgs. 4-5: Daryl Shields, HKS, Inc.; pgs. 6-7: (Tatiana Guimaraes Photo) Scott Withers, HKS, Inc., (all other photos) Daryl Shields, HKS, Inc.; pgs. 8-9: (50 UN Plaza, Omni Nashville) Blake Marvin, HKS, Inc., (Camp Pendleton) Ed LaCasse, Ed LaCasse Photography, (HKS Corporate Headquarters) Daryl Shields, HKS, Inc.; pgs. 10-19: Daryl Shields, HKS, Inc.; pg. 20: (top photo) courtesy of Ileana Rodriguez, (all other photos) Daryl Shields, HKS, Inc.; pgs. 21-23: Daryl Shields, HKS, Inc.; pg. 24: (lower background photo) powerofforever, (bottom photo) Spotmatik; pgs. 25-28: Daryl Shields, HKS, Inc.; pg. 29: (top right photo) Scott Withers, HKS, Inc., (all other photos) Daryl Shields, HKS, Inc.; pgs. 30-31: (top photo) Craig Dugan, Craig Dugan Photography, (bottom background photo) Daryl Shields, HKS, Inc.; pgs. 32-33: (bottom photos) Blake Marvin, HKS, Inc., (top background photo) Daryl Shields, HKS, Inc.; pgs. 34-37: Daryl Shields, HKS, Inc.; Publishing: Innovative Publishing. Contact: Aran Jackson, 844.423.7272, aran@innovativepublishing.com
Printed on recycled stock using soy-based inks.
UP CLOSE & PERSONAL WITH
DAN NOBLE FAIA, FACHA, LEED AP, President and CEO, HKS
In 1982, Sony launches its first consumer compact disc player, Walt Disney’s Epcot theme park opens to the public, Michael Jackson hits the charts with “Thriller” and Dan Noble graduates from North Dakota State University with a degree in architecture. After a oneyear architectural stint in Houston, he lands a job at HKS and has been a creative force ever since, transforming the firm into a top10 U.S. and global architectural practice.
Dan was named the architecture firm’s president and CEO in January 2014. What excites him about the architecture/engineering/construction industry? He is bullish on transforming our design and construction industry. Dan believes today’s design and building model is changing. “We are on the cusp of a quantum leap in the design and construction industry,” he says with enthusiasm. “We are in an era of unlimited potential. What we can design and build is almost boundless.”
LEARN MORE ABOUT DAN IN THIS CANDID INTERVIEW. What did you want to be when you were 10 years old? I didn’t know that I wanted to be an architect necessarily. But, I knew that I wanted to build stuff at an early age. At age 10, I was designing unique tree and snow forts and customizing bicycles with my friends.
What was your first job? I cleaned golf clubs and shagged range balls at the pro shop in Aberdeen, South Dakota. I was paid 50 cents per hour and I’d work about 12 hours a day — from 9 a.m. until 9 p.m.
What is the best and the worst part of being CEO? The best part about being CEO is having a full-bodied understanding of the firm. I am also grateful to have the ability to work side-by-side with intelligent, forward-thinking people who are helping to shape the firm. Not having enough time to dedicate to each issue that comes up is the worst part. I’m used to immersing myself in a problem, solving it and moving on.
What are you most proud of in your professional career? I’m most proud of helping to build a firm that produces high-quality, creative, connected work and, at the same time, creating an enjoyable and soulful environment in which to work. In short, I’m proud to be a part of making a positive difference in the profession and the lives of people we touch.
Whom do you find inspirational? I am inspired by people who want to and do make a difference. People with “fire in their bellies.” These people have the ability to coalesce others around them to communicate a shared vision. I’m also inspired by people who are interested in high-quality results that help others — rather than just pragmatic returns of profit.
If you could have dinner with anyone (living or dead), who would it be? Probably Thomas Jefferson. The man helped to craft the Declaration of Independence — that was a seminal moment in history. It’s still an amazing read 250 years later. He had a restless, curious mind and an endless imagination that created architecture and a university, and helped craft a new world. He was a prolific inventor and a fearless, Renaissance man.
What’s the biggest mistake you’ve made in your professional life? I have to confess that when I was younger, I thought more about the project than the people. I was balled up in the integrity of the architecture thinking, “Who cares if you bruise a few egos along the way? The quality of the architecture is what is important.” Now, I realize that people make the project. You have to focus on the people first and inspire them to deliver quality. Results will follow.
What’s the one thing you think you did 100 percent right in your career? Having a sense of urgency, focus and tenacity to get something done and the integrity to do it right.
What are your strengths? I have an emotional intelligence and a strong philosophical bent that allow me to empathize with others. I know and like people. And, I can read people. I also think I’m a pretty good problem-solver, seeing the big picture quickly.
What are your weaknesses? I grow bored easily and want to go on to something else too quickly. I also lose patience with people who don’t get to the point or can’t make things happen.
How did you meet your wife? I met my wife during my second year of school at North Dakota State. We were working in a studio together. One night, we sat next to each other at Roger’s Sandwich Company, listening to a local band, and we ended up holding hands. That night, we had our first kiss.
What one thing changed when you became a dad? The biggest change is the intense focus from myself and my activities to another human being — in a different way than with my spouse. This child was completely dependent on me. I was helping to nurture another human being. The birth of my son also distinctly instilled a feeling of empathy and the idea of community in me.
What do you do for fun? I travel, take photos, design projects (like our house), golf and enjoy dinners with friends. I also love to catch up on architecture and any type of design. I’m an admitted design junkie. I also love music.
What’s the best concert you ever attended? I would have to say it is a toss-up between the Austin City Limits Music Festival — with Wilco, My Morning Jacket, Portugal, The Man, Cat Power and Spoon, among others — or The Allman Brothers concert in St. Paul in 1976.
What are some tips for dealing with a 24/7 world? I’m not good at this … but I would say that you need to be able to turn it off, to just retreat for a while. But also, you have the opportunity to be connected and leveraged like at no other time in our history, so take advantage of it. Learn from it and absorb what you can. Have a sense that you can’t know it all and don’t be frustrated when you don’t. And, know when to turn your focus to other things.
How do you feel about social media? I like it. I find it interesting. I know some of it gets a little trite or soapbox-oriented. I wouldn’t be interested in a person’s Swedish meatball recipe but I would be interested in a personal family photo or a great design. I like social media because it exposes me to the larger picture, allows me to stay in touch with people and reacquaint with old friends.
What’s on your bucket list? Our bucket list — meaning Ann and me — is to visit these three lost, ancient cities: Petra, Machu Picchu and Angkor Wat. We’ve visited Petra and Machu Picchu. Angkor Wat is still on my list.
If you had one day to live, what would you do? I would spend it with family doing something pleasurable like walking down the street of some cool city, hiking, having a picnic … a shared experience with family members, or friends, being in the moment.
What advice would you give your 20-something self, given the things you’ve learned since? I would tell my 20-something self to not get too caught up in the small things. See the big picture. Spend more time on ideas and less time on things. I would also remind myself to enjoy the time spent with the amazing people around me.
HKS 75: CELEBRATING 75 YEARS IN THE MAKING
5
FOLLOW HKS ON FACEBOOK, TWITTER, LINKEDIN OR YOUTUBE.
People
STRATEGIC NEW HIRES
MICHELLE CARROLL
Joe Sprague, appointed by Secretary of Defense to Independent Review Panel on Military Medical Construction Standards, 2014
PEOPLE SHARING KNOWLEDGE Michael Kim shares “Project Complete! The Design, Build and Delivery of Camp Pendleton Naval Hospital,”
Tom Harvey and Sipra Pati talk
Michelle Carroll, SPHR, Director of
James Lennon, AIA, ACHA, LEED
Human Resources/ HKS Dallas
AP, Associate Principal/Senior Vice President and Team ED Planner /HKS San Diego Anthony Montalto, AIA, Vice President and Midwest Design Director/ HKS Chicago Patrick Schultz, AIA, EDAC, LEED AP, Vice President and Healthcare Practice Leader for Mid-Atlantic Region/ HKS Washington, D.C. Kenneth Stockdell, AIA, LEED AP BD+C, Vice President and Convention Center Practice Leader/ HKS Atlanta Simon Thomas, Vice President and Healthcare Director for the Middle East and North Africa/ HKS Abu Dhabi
Kate Clemens Davis, NCIDQ, LEED AP, Vice President and Design Director of Workplace Strategies/ HKS Chicago Hilda Espinal, AIA, LEED AP BD+C, MCSE, CAN, Vice President and Chief Technology Officer/ HKS Dallas Ala Hasan, Vice President and Middle East and North Africa Director of Business Development/Regional Project Coordinator/ HKS Abu Dhabi
DULCE TORRES-RUIZ
PEOPLE SHOUT-OUTS
Bob Farrow, named president and CEO of Health Facility Institute, 2014 Tatiana Guimaraes, named 2015 president-elect of AIA Academy of Architecture for Health, 2014 Ralph Hawkins, chair of AIA Large Firm Roundtable, 2014 Ralph Hawkins, named 2015 chairman-elect of Dallas Regional Chamber of Commerce, 2014 Joe Sprague, appointed by Secretary of Defense to Independent Review Panel on Military Medical Construction Standards, 2014
“Toward a NavigationFriendly Hospital – Where to Bank Your Investment,” and Shannon Kraus and Lindsey Waters
elaborate on “Beyond Population
Health – Improving Health[care] Through
Bob Farrow, named President and CEO of Health Facility Institute, 2014
Kirk Teske, named to Dallas Business Journal Who’s Who in Energy, 2013 Dulce Torres-Ruiz, “40 Under 40” Award, Building Design+Construction and named one of the 20 Most Influential Latino Leaders in Dallas, Latino Leaders Magazine, 2014 Bryan Trubey, elected to AIA College of Fellows, 2014 Jim Whitaker, named Design-Build Institute of America chairman of the Board of Directors, 2014
Lee Glenn enlightens attendees on “Urumqi, China Terminal Competition: The Silk Road as Context” at Passenger Terminal Expo 2014 in Barcelona, Spain “HKS’ ALEX THOMAS ON ARCHITECT’S ROUNDTABLE – NEW BUILD VS. RENOVATION” Pan Stadia | JUNE 2014 |
“DESIGNING FOR WELLNESS – THE HEALTHCARE CAMPUS OF THE FUTURE” by Rex Carpenter and Yogi Patil Healthcare Design | APRIL 2014 |
PEOPLE MAKING NEWS
at 2014 Healthcare Design Conference in San Diego, California | NOVEMBER 15–18 |
for Architects Working in Brazil and Latin America”
| AUGUST 2014 |
“HKS RESEARCH – MAKING METRICS MEANINGFUL IN DESIGN” by Dan Noble, Upali Nanda and Tom Harvey DesignIntelligence
Craig Williams talks
at 2014 Greenbuild in New Orleans, Louisiana | OCTOBER 22–24 |
Jeff Stouffer provides insight on “Promoting Integration
to Support IPD: The Leadership Challenge,” and David Schmitzerle speaks about
“Innovation in Integrated Technology Environment and Personalized Care” at 2014 Healthcare Facilities Symposium and Expo in Chicago, Illinois | SEPTEMBER 30–OCTOBER 2 |
“FUNDAMENTALS OF CANCER DESIGN – THE CAREGIVERS” by Jason Schroer and Carol Kartje Healthcare Design | MARCH 2014 |
“MEET THE NEW CEO: DAN NOBLE” D Magazine | MARCH 2014 |
at the 2014 AIA National Convention in Chicago, Illinois | JUNE 26–28 |
“Understanding the Legal Landscape of Transparency for Designers,” and Roy Gunsolus, shares “Targeting NZE – Proposed Retrofits to Two Existing LEED Hospitals,”
| APRIL 2014 |
“HOSPITAL NOISE PREVENTION – HCAHPS AND THE NEW 2014 FGI GUIDELINES” by Patrick Schultz Medical Construction & Design
URUMQI INTERNATIONAL AIRPORT, NORTH TERMINAL 1, URUMQI, XINJIANG, CHINA
Community-Focused Design”
“HKS’ JIM WHITAKER ON THE NEW MASTER BUILDERS” Architectural Record
Paul Hyett serves as chairman of the
2014 IQPC World Stadium Congress for the fourth consecutive
| JULY 2014 |
“HKS NAMES JEFF STOUFFER DIRECTOR OF HEALTHCARE GROUP” D Magazine Healthcare Daily | JANUARY 2014 |
year in Doha, Qatar | MAY 20–21 |
Lee Glenn enlightens attendees on “Urumqi, China Terminal
Competition: The Silk Road as Context” at Passenger Terminal
Ralph Hawkins and Sergio Saenz speak at the 2014 AIA National Convention in Chicago, Illinois
Expo 2014 in Barcelona, Spain | MARCH 25–27 |
Jennie Evans, Tom Harvey, Upali Nanda and Kate Renner explain
“Evaluating the Evaluation Process: What Is the Cost? What Is the Value?” at 2014 International Summit & Exhibition on Health Facility Planning, Design & Construction in Orlando, Florida | MARCH 17 |
CRAIG WILLIAMS
RALPH HAWKINS
Ana Pinto-Alexander, Upali Nanda and Carina Clark explain “Blue Sounds, Black Smells” at 2014 Academy of Neuroscience for Architecture Conference at the Salk Institute in La Jolla, California | SEPTEMBER 18–20 |
Ralph Hawkins passes on valuable knowledge at “Mini-MBA for Emerging Professionals,” and Sergio Saenz shares
“Opportunities and Challenges
Dan Noble succeeds H. Ralph Hawkins as HKS President and CEO
SERGIO SAENZ
HKS 75: CELEBRATING 75 YEARS IN THE MAKING
7
Places New project on the boards in Orlando, Florida: Orange County Public Schools, K-8 Prototype
NEW PROJECTS IN THE PIPELINE + + + +
2101 Pearl / Dallas, Texas All Net Arena / Las Vegas, Nevada Akard Place / Dallas, Texas Baltimore Inner Harbor Residential Hotel Tower / Baltimore, Maryland + Banner Good Samaritan Medical Center ER and Bed Tower Expansion / Phoenix, Arizona + Centra West Tower Expansion / Lynchburg, Virginia
+ Mosaic Stadium / Regina Saskatchewan, Canada
+ Orange County Public Schools, K-8 Prototype / Orlando, Florida
+ Our Lady of the Lake Children’s Hospital / Baton Rouge, Louisiana
+ Perth Stadium / Perth, Australia + Pro Football Hall of Fame Village and Stadium / Canton, Ohio
+ ProMedica Toledo Hospital Patient Care Tower / Toledo, Ohio
MOSAIC STADIUM, REGINA, SASKATCHEWAN, CANADA
+ College of Northwest London / +
+ + +
+ +
London, United Kingdom Gaylord Rockies Hotel and Convention Center / Aurora, Colorado Macau Island Hospital / Macau, China Martin High School Renewal / Arlington, Texas McKay-Dee Hospital Center Ambulatory Surgery and Orthopedic Center / Ogden, Utah MGM National Harbor / National Harbor, Maryland MetroHealth Campus Renewal / Cleveland, Ohio
50 United Nations Plaza is recognized with a GSA Design Excellence Citation Award for Urbanism and a GSA PBS Commissioner Award for Service
+ Qatar Medical City Master Plan &
+ + + + +
+
+
Trauma Mass Casualty Hospital / Doha, Qatar Raytheon Corporate Campus / Richardson, Texas Seminole County Sports Complex / Sanford, Florida Strand & Pier Hotel / Hermosa Beach, California UC Health West Chester Hospital Expansion / West Chester, Ohio University of Michigan Brighton Diagnostic and Treatment Center / Ann Arbor, Michigan Virginia Tech Indoor Athletic Training Facility / Blacksburg, Virginia Westfield UTC Expansion / La Jolla, California
+ Camp Pendleton Naval Hospital/
PROJECT SHOUT OUTS + University of Texas MD Anderson Cancer Center Alkek Tower/ Houston, Texas/ Vista Award for New Construction, 2014/ American Society of Healthcare Engineering/American Hospital Association/AIA Academy of Architecture for Health
+ Andrew Marvell College/ Hull,
8
HKS 75: CELEBRATING 75 YEARS IN THE MAKING
+ 50 United Nations Plaza/ San Francisco, California/ GSA Design Excellence Citation Award for Urbanism, 2014/ General Services Administration/ GSA PBS Commissioner Award for Service, 2014/ General Services Administration Public Building Service
+ Children’s Hospital of Richmond
United Kingdom/ Top Public Sector Interiors Project, 2014/ Mixology14 Awards
Pavillion/ Richmond, Virginia/ National Healthcare Design Award – Unbuilt, 2014/ AIA Academy of Architecture for Health
+ Florida International University
+ Centro Medico ABC Torre de
Parkview Student Housing/ Miami, Florida/ Award of Honor, 2014/ AIA Orlando Chapter MGM NATIONAL HARBOR , NATIONAL HARBOR, MARYLAND
Oceanside, California / Building Team Awards, Platinum Award, 2014/ Building Design+Construction Project of the Year, 2014/ Construction Management Association of America, San Diego Chapter
Hospitalización Observatorio/ Mexico City, Mexico/ Citation Design Award, 2014/Modern Healthcare
OMNI NASHVILLE HOTEL, NASHVILLE, TENNESSEE
“HISTORIC 50 UN FEDERAL BUILDING EARNS TOP MARKS IN SUSTAINABILITY” The Registry | JUNE 2014 |
PROJECTS IN THE NEWS “PERTH’S AU $820M STADIUM DESIGNS REVEALED” Leisure Management | JULY 2014 |
“HKS CORPORATE HEADQUARTERS PIONEERING A PLATINUM INTERIOR” Environmental Design and Construction
“HAIKOU DANNA INTERNATIONAL HOTEL UNDER CONSTRUCTION” World Architecture News | APRIL 2014 |
“AMENITIES HELP MAKE SALT RIVER FIELDS A BIG DRAW” Sports Business Journal | MARCH 2014 |
| JUNE 2014 |
“CFL ROUGHRIDERS REVEAL DETAILED PLANS FOR STADIUM IN REGINA” Sports Business Journal
HKS CORPORATE HEADQUARTERS, DALLAS, TEXAS
| MAY 2014 |
“PLANS REVEALED FOR CLEVELAND’S METROHEALTH TRANSFORMATION” Healthcare Design | MAY 2014 |
“BEAUTIFUL MUSIC AT OMNI NASHVILLE” Hospitality Design | MAY 2014 |
“6 HOUSTON CENTER ADDS TO HOUSTON’S DOWNTOWN BOOM” Houston Chronicle HAIKOU DANNA INTERNATIONAL HOTEL, HAIKOU, CHINA
“COOL SPACES! PREMIERES ON PBS IN APRIL FEATURING AT&T STADIUM” AIArchitect | MARCH 2014 |
NAVAL HOSPITAL CAMP PENDLETON, OCEANSIDE, CALIFORNIA
“CAMP PENDLETON REPLACEMENT HOSPITAL MIRRORS MILITARY TRADITION” Healthcare Design | APRIL 2014 |
“INNOVATION DESPACHOS” Obras | MARCH 2014 |
| FEBRUARY 2014 |
“THE CAPITOL THEATRE – CROWN JEWEL OF PERFORMING ARTS VENUES” Economic Development of Utah | JANUARY 2014 |
“FAU FOOTBALL STADIUM EARNS LEED CERTIFICATION” College Planning and Management | JANUARY 2014 |
BALLET WEST JESSE ECCLES QUINNEY CENTER FOR DANCE AND CAPITOL THEATRE RENOVATION, SALT LAKE CITY, UTAH
HKS: 75 YEARS IN THE MAKING Celebrating 75 years in the making. Seeking knowledge product and intelligence leadership; party enthusiasts need not apply. The tone was set for our JOIN US campaign, a yearlong celebration of knowledge product and intelligence leadership, by President and CEO Dan Noble. The best way for us to celebrate this humbling achievement in tenure was not to (just) have a party — although there was a swanky topping-out at our headquarters reveal party in October. We thought it better to provide a platform to include everyone, both near and far, and to keep the party going all year long, literally.
The impact, as seen in HKS 75: Special Edition Anniversary Publication, is a collection of knowledge product that is profoundly indicative of the creative vision behind the wheel. The tides are turning and it takes intense focus to steer this mighty ship. The industry is changing. The practice is advancing. We’re going places; are you along for the ride? JOIN US as we fly through the highlights and standout moments from a year chock-full of “the good stuff.”
And so the invitation went out to all of you, “We want to hear your stories.” Clients, consultants, employees: This is your stage; this is your “speaker’s corner.” What can we learn from sharing our stories? Anything. Everything. The impact of knowledge sharing along this call to action was astounding.
HKS 75: CELEBRATING 75 YEARS IN THE MAKING
11
CITIZEN HKS: SERVING THE PUBLIC Ellen Mitchell-Kozack, Public Interest Design Leader, HKS, Inc.
WE’RE NOT YOUR FATHER’S HKS. WE’RE MUCH MORE. Dan Noble, President and CEO, HKS, Inc.
METROPOLIS EDITOR SUSAN SZENASY TALKS DESIGN INNOVATION
Susan Szenasy, Publisher and Editor in Chief, Metropolis
WE’VE ASKED FOR TRANSPARENCY. WHAT COMES NEXT?
Nancy Hulsey, Sustainable Materials Specialist, HKS, Inc.
HOW TECHNOLOGY IS TRANSFORMING ARCHITECTURE
Heath May, Director of HKS LINE, HKS, Inc.
JOIN US: ARE YOU ALONG FOR THE RIDE?
Dan Noble, President and CEO, HKS, Inc.
THE DNA OF SUCCESS
Stephen Harvill, President, Creative Ventures
RESEARCH: IT’S NOT ROCKET SCIENCE
Tom Harvey, Director of CADRE, and Upali Nanda, Director of Research, HKS, Inc.
A YEARLONG C OF KNOWLEDGE INTELLIGENCE
CELEBRATION E PRODUCT AND E LEADERSHIP LET’S TALK SOCIAL MEDIA
Mary Seale and Kathryn Stouffer, Integrated Communications, HKS, Inc.
GOOD RESEARCH IS GOOD BUSINESS
Jason Schroer, Senior Project Designer, and Upali Nanda, Director of Research, HKS, Inc.
ARE YOU LIVING YOUR BEST LIFE?
Candace Stone, Holistic Health Counselor, Wellness Life Plan, LLC
ARCHITECTURE + BRAND = ENHANCED EXPERIENCES
David Kozack, Vice President, Director of HKS EXPlore, HKS, Inc.
THINK LIKE A RESEARCHER AND STORYTELLER
Emily Suter, Director of Creative Services and Communications, HKS, Inc.
MAKE YOUR BRAIN SMARTER
Dr. Sandi Chapman, Founder, The Center for BrainHealth, UTD
PRACTICE TRANSFORMATION
Jeff Stouffer, Healthcare Group Director, HKS, Inc.
WHAT DO YOU SEE?
Ileana Rodriguez, Intern, HKS, Inc.
WE’RE IN GOOD
There is an old cliché: “You’re known by the company you keep.” It’s never been truer than today, when motivated partners use collective expertise to create places that enhance the human environment. Co-branding through alliances, partnerships and collaborations expands our frame of reference and core competencies. Our allies inspire us to explore new resources, use innovative methods and create optimal solutions. They also motivate us to do the right thing for the planet and for ourselves.
As part of the 75th anniversary JOIN US series of forums, we’ve included collaborators who embrace new vision in their fields. Here are highlights and access to five sessions of note that motivated us to think, live and work in new ways.
CO-BRANDING THROUGH
ALLIANCES, PARTNERSHIPS & COLLABORATION
EXPANDS OUR FRAME OF REFERENCE & CORE COMPETENCIES
•Metropolis Publisher and Editor SUSAN SZENASY Talks Design Innovation
As both publisher and editor-in-chief since its 1986 debut, Susan Szenasy has led Metropolis to national and international recognition for its landmark design journalism. A widely acknowledged authority on sustainability and design, Susan emphasized that creative work and breakthrough ideas may require thorough research, understanding of science and systems, nondesign resources, and innovation forged by collaborators. She showed the Metropolis film, “Brilliant Simplicity: 15 Designers Research Collaborate Innovate.” Young designers tell their stories of developing breakthrough products, sustainable strategies, new models and “making things.” Two of 15 brilliant examples: using moonlight as an adjunct for more energy-efficient urban street lighting systems and recycling demolished infrastructure from Boston’s Big Dig to create housing. Following the video, Susan and Dan Noble led a lively discussion of workable ideas for design and sustainability with the audience.
•TSA Senior Advocate DAVID LANCASTER Talks Be a Voter or Be Gone
David Lancaster, senior advocate for the Texas Society of Architects, has a tough message: For the sake of their practice and their jobs, architects must get involved in politics. David shared Texas primary results where an elected supporter of architecture was defeated by just 92 votes. State legislators regulate architectural practice, and David advises voting in every election. Here’s why: low turnout in primaries, where most elections are decided, is fueled by extreme partisanship and negative campaigns. Nasty campaigns turn off many “regular” voters. Increasingly, smaller numbers of very partisan
voters — interested more in ideology than issues, — show up. This has resulted in an unprecedented number of new legislators in Texas and other states. Re-districting along partisan lines creates greater numbers of safe districts where only the candidate of one party can win. David strongly advised that architects must change this volatile political landscape and demonstrate how important the architectural profession is to them by engaging in politics.
•Arup Engineering Principals KATIE WOOD & BILL SCRANTOM Talk AEC Collaboration HKS is partnering with Arup, a worldwide engineering firm, as designers for the Calgary Cancer Center. Arup Principals Katie Wood and Bill Scrantom shared strategies and case studies of architect and engineer collaboration, particularly for complex, highly serviced, mission-critical buildings such as healthcare facilities. Katie leads Arup’s healthcare work in Canada. She stressed that healthcare facilities are about functionality, and previewed complex process maps detailing specific steps important to clients and users, building needs and community support. Katie believes close collaboration among all team members and clients is critical to creating facilities that meet each project’s mission. Bill, who is the Americas’ region healthcare leader for Arup, is a hands-on leader who enjoys collaboration with architects. He used the building envelope as a key example. Bill believes in an integrated approach from day one, including contractors early in the process. Bill presented case studies involving more sustainable, cost-effective solutions for healthcare facilities. To evaluate and demonstrate alternatives, the project teams collaborated on three models using different systems and careful analysis of LEED options for client evaluation.
•Wellness Life Plan Counselor CANDACE STONE Talks Detox Your Life
Candace Stone, Certified Nutritionist and Holistic Health Counselor, Wellness Life Plan, LLC, empowers people with knowledge to de-stress their lives and rejuvenate their health. As a graduate of the Institute for Integrative Nutrition in New York City, a world-renowned nutrition and wellness program, she recommended striving for a balance of body, mind, spirit and emotions. Candace’s “how to” focused on five key inter-related areas: diet, exercise, spiritual/mindfulness, sleep and connection. Candace suggested eliminating as many unhealthy substances and negative thoughts as possible. Additions: Drink two to three liters of water daily, exercise 30 to 60 minutes per day and reset your physical and mental reactions with meditation and yoga. Get seven to nine hours of sleep per night. Let go of the need to control, handle emotional turbulence and heal/eliminate toxic relationships.
•Center for BrainHealth Founder SANDI CHAPMAN, PH.D. Talks Make Your Brain Smarter
HKS designed the Center for BrainHealth at the University of Texas at Dallas and successfully collaborated with Dr. Chapman, the Center’s founder and chief director, and the Dee Wyly Distinguished University Chair and author of Make Your Brain Smarter. Sandi said we’ve learned more about the brain in the last 10 years than in all previous years combined. She shared “the why” we need to get seriously committed to our brain’s health. Without brain health, we do not have health. Sandi also provided “the how” to enhance intellectual and innovative capacity and to strengthen brain function at any age. Sandi explained how we all can take steps to ensure we have the mental resources to support the gift of our extended lifespans.
HKS 75: CELEBRATING 75 YEARS IN THE MAKING
15
ADVOCATE POLITICAL WISDOM FROM ARCHITECTS’ TOP LOBBYIST: ++ Vote every time you can. ++ Only individuals (not corporations) can contribute to the Architecture PAC and make a personal commitment to help increase donations by the profession. ++ Architects need to develop relationships with new legislators who will influence professional issues.
INNOVATE 3 KEY FACTORS FOR INNOVATIVE RESULTS: ++ Utilize research. ++ Collaborate with people in your field. ++ Reach into specialties unrelated to the design field.
HEALTH
COLLABORATE
STRATEGIES TO BOOST YOUR BRAINPOWER:
OVERALL GOALS FOR HEALTHCARE FACILITIES:
++ Take time away and allow your brain to rest. To have your next “aha moment,” don’t overthink it.
++ Support positive healthcare outcomes.
++ Instead of multitasking, perform tasks sequentially and remember the brainpower of focusing on one task at a time, even if for short segments of time.
++ Supply efficient health delivery.
++ When you write your to-do list, focus on the two things — your elephants — that will have the most impact and will require the most attention, the most rested brain effort and strategic thinking.
++ Incorporate community resources.
++ Strategically attend to your two most important tasks every day. ++ Make a concerted effort every day to transform your hundreds of thoughts to the highest level of thinking as possible. ++ Stretch and challenge your mind to construct deeper-level, thought-filled ideas when presented with any type of information. ++ Step back and take note of how your environment is stifling and constraining your imagination. Instead of complaining, imagine, create and develop potential solutions.
LIFESTYLE SOME HOLISTIC HEALTH FACTS THAT MIGHT SURPRISE YOU: ++ Diet: Alcohol, coffee, cigarettes, refined sugars, trans fats, chemical-based household cleaners and personal healthcare products all prevent rejuvenation. ++ Exercise: Exercising first thing in the morning on an empty stomach is best. ++ Spiritual/Mindfulness: Through conscious movement techniques such as yoga and tai chi, you can reverse the aging process. ++ Sleep: Go to bed earlier and turn off the screens two hours before bedtime. ++ Connection: Transform stress by emphasizing positive emotions.
++ Anticipate adaption and flexibility for the future.
++ Provide efficiency for staff and recruitment.
INSPIRATION FROM
WITHIN Our lives unfold in indeterminate fashion. Some days we’re driving the bus, and other times we’re mere passengers. An ordinary day can be just that, until it isn’t.
We alone determine whether our experiences shape and inform how we choose to live, or we can let life’s events — the amazing, unfortunate or indifferent — label who we are. Selfdiscovery looms when we pay attention along the journey, and peeling back the onion means revealing the layers inside: who we truly are and what really matters to us in the big scheme of things. In 2014, to commemorate and honor HKS’ 75th anniversary, new President and CEO Dan Noble invited us to tell our stories as part of our JOIN US series of talks. Moving and engaging content was ours to soak up all year long. We were never short on personally motivating and inspirational stories from within our ranks.
18
HKS 75: CELEBRATING 75 YEARS IN THE MAKING
Part of building authentic community is sharing our own humanity — the facets of ourselves that we may obscure from view or that may not be readily apparent in a professional setting. Of those who stepped up to the mic, we met humanitarians and survivors, seekers and doers. We got a healthy dose of compassion and courage, acts of bravery and determination, fearlessness and kindness — pocket wisdom to carry with us on our own journeys, serving as reminders and cajolers, gentle prompts that we’re human beings first, and architects and whatever else second. While basking in their talks, perhaps we caught reassuring glimpses of our best selves, and the good stuff that makes life’s passage worthwhile.
Read on and meet our extraordinary colleagues and storytellers Jim, Ileana, Ellen and Louretta. These brief portraits capture only the highlights of their JOIN US talks, so please visit www.hksinc.com/joinus for more inspiration.
DO NOT BE AFRAID 1.0
THE SELFLESS JIM WHITAKER AND THE MIRACLE ON THE HUDSON The biblical verse “Do not be afraid” is Jim Whitaker’s personal lifelong dictum, the words he lives by every day, and always has, as he explained during his JOIN US talk. That, and a 9-month-old baby boy, got him through the ordeal of his life. Whitaker was not supposed to be aboard US Airways Flight 1549 bound for Charlotte from New York on January 15, 2009 — the very plane that struck a flock of Canada geese and lost power in both engines 90 seconds into the flight, landing safely on the Hudson River. He’d decided to catch an earlier flight on that chilly winter afternoon, earning him the coveted last available seat in the aft section of the aircraft.
“We barely cleared the George Washington Bridge, and then over the sound system we heard, ‘This is your captain. Brace for impact.’ True pandemonium followed. I witnessed the best and worst of humanity. Had our captain not been a recreational glider pilot, there’s no way he would have been able to maneuver that landing.”
He and 154 other passengers and crew had not only survived the water landing, but also the frigid 34-degree river and the 16-degree air temperature outside. “If you’re going to crash-land, the best place to do it is New York City. After 9/11, there is no better emergency first-responder team or system in the world,” he said.
During the steep descent, Whitaker, sitting next to a new mother, offered to brace her infant during impact — to hold him tight and close when the plane hit the water’s surface at 150 mph. “She handed me her son, and I said, ‘It’ll be fine; we’re in good hands.’ My singular focus was on the baby until we landed.”
A principal and director of HKS’ government market sector and designbuild services, Whitaker still flies frequently … sometimes several times a week, all over the country, 120-plus flights a year.
2.0
THE DETERMINED ILEANA RODRIGUEZ ON SEEING OPPORTUNITIES, NOT OBSTACLES Growing up in the waterfront city of Matanzas, Cuba, Ileana Rodriguez, an intern architect with the HKS Miami office, had dual passions: she was part fish, part ballet dancer. “As a kid in Cuba, you don’t play Nintendo. You swim.” Rodriguez, her parents and siblings swam constantly in the warm, pristine waters of Matanzas Bay. At age 13, Rodriguez was diagnosed with a rare condition, arterial venus malformation of the spine, leaving her paralyzed from the waist down. No longer able to dance or walk, Rodriguez belonged to the sea. “When I was in the water, people didn’t know I couldn’t walk,” said Rodriguez. At 15, her parents moved the family to Miami to give their daughter her best opportunity to rehabilitate. All the while,
3.0
At Miami’s Palmetto Senior High School, Rodriguez was testing new waters, attempting to master a different country, school and language all at once, all from the vantage point of a wheelchair. Fortunately, she was approached by the swim team coach, asking her to try out. At first, Rodriguez hesitated. “He said, ‘I’m not asking you to walk. I’m asking you to swim.’ From that experience, I learned that the only one stopping me from doing anything was me.” Back in her liquid comfort zone, the effervescent Rodriguez thrived, reigniting a fire within to race — and win. She
swam competitively throughout high school and for three years at Florida International University, until architecture school demanded much of her time and attention. After earning both a bachelor’s and a master’s degree in architecture, Rodriguez longed to return to the water. In 2008, she set a U.S. record in the 100-meter breaststroke and was invited to train full-time at the U.S. Olympic Training Center in Colorado, preparing to compete in the 2012 Paralympic Games in London. “Getting the opportunity to represent my country in the most important sporting event in the world was a lifelong dream come true,” she recalled during her JOIN US talk.
THE HUMANITARIAN ELLEN MITCHELL-KOZACK ON DESIGN BY THE PEOPLE, FOR THE PEOPLE Ellen Mitchell-Kozack, AIA, LEED AP BD+C, reached a fork in the road in her early 20s, applying to the Peace Corps and architecture school at the same time. She decided that whichever one she got into first was the direction she’d go, and the call came from the University of Texas at Arlington. In 2011, she attended the USGBC’s Greenbuild Conference and was enthralled by a documentary about the USGBC’s collaboration with architecture firm HOK on a sustainable orphanage they were designing for postearthquake Haiti. She wanted HKS to do work like that. And she found out that we do, working through the 1%
20
Rodriguez kept swimming. “Water was my release.”
HKS 75: CELEBRATING 75 YEARS IN THE MAKING
Solution, a nonprofit that connects architecture firms with organizations in need of pro bono design services.
HKS — the firm’s renewed commitment to civic engagement through design, whether at home or overseas.
Kozack dug into research, learning all she could about the public interest design movement. She also took on a new role at HKS as director of public interest design. She notes, “Ninety percent of the world’s population doesn’t have access to professional design services — our industry is only focusing on the 10 percent who can afford our services.”
During her JOIN US talk, Kozack invited any and all to take up the cause, and was bolstered by the numerous responses she received, though not surprised. “People want to work for a firm that is making a difference in the world. Citizen HKS not only lives up to our brand of creating places that enhance the human experience, it truly speaks to the power of design.” Citizen HKS is underway on its first project — the Kachumbala Maternity Unit in Uganda.
Kozack made the case for a homegrown initiative to HKS leadership and received a green light to launch Citizen
4.0
THE COMPASSIONATE LOURETTA DENTON ON MAKING A DIFFERENCE The U.S. military has always been important to Louretta Denton. Her father survived the Japanese bombing of Pearl Harbor, and an uncle served in Korea. Service to God and country runs deep in her veins, so when HKS Associate Principal Trish Martineck asked Denton, the corporate hostess at HKS, if she was interested in coordinating Operation HKS Cares, she jumped at the chance. Operation HKS Cares reaches out through the HKS network of family and friends to provide care packages for our military service men and women twice each year, once at Christmas, and again on the Fourth of July. Denton estimates that since the program began in 2002, HKS has mailed
more than 400 boxes to approximately 200 soldiers. Each package contains 10 bandanas or stockings chock-full of items, as well as letters of support written by local school children, enough for the soldier recipient to share with each member of his or her unit. “No one goes without,” says Denton. “Each of them needs to know they are cared for, remembered and appreciated.” Denton shared her JOIN US floor time with Air Force Master Sergeant Jeremy Lock, a 21-year veteran and recently retired military photographer. “I was honored to have access to our soldiers, sailors and airmen. When you put a face on those serving, people start
caring,” said Lock. “Just one percent of the U.S. population serves in the military. It’s a 100 percent volunteer force, keeping us safe,” he continued. “This slice of America you’re shipping in these boxes shows that someone back home is thinking of them.” “You don’t have to support a war, but supporting our heroes is another matter,” remarks Denton. “When I see a soldier on the street, I stop and hug them. Please thank every soldier you meet. They won’t mind, and they’ll know exactly what you’re thanking them for.”
NO ONE GOES WITHOUT
INNOVATE MAGAZINE NUMBER SIXTEEN 2014
21
OUR STRONG SUIT:
SOLVING TOMORROW’S PROBLEMS TODAY We believe we are on the cusp of a quantum leap in the design and construction industry. Technology, specialty services and lean process are leading the way for us to do more with less and to push the boundaries.
?
To continue to evolve, we need to ask ourselves, “How is our industry different? Where is our industry going? Where do we want to be? How can we stack the deck to solve tomorrow’s problems today?” We see our charge clearly: Take what we’ve always done, and add value, add value, add value — beyond any reasonable expectation, over and over again. Make it our business to invest broadly and deeply in architecture’s synergy between science and art. Collaborating with our extraordinary clients and partners, we dream of creating some of the most innovative, efficient and inspirational places on the planet. We can accomplish this by harnessing our ideas, knowledge, research and imagination.
“How is our industry different? Where is our industry going? Where do we want to be?”
This is our dream for the next 75 years. Learn more about the areas of focus we believe will help take us there. It’s in the cards.
research
workplace
storytelling
lean design
sustainability
HKS 75: CELEBRATING 75 YEARS IN THE MAKING
23
! REALLY SEEING THE GAME
++ HKS_LINE, working with HKS Sports & Entertainment, developed a bowl generator using parametric modeling to optimize sightlines throughout the new Minnesota Multi-Purpose Stadium.
RESEARCH:
UPPING THE ANTE FOR INNOVATION We are continuing to build our research expertise. In addition to healthcare, we are expanding into the future of many of our world’s industries. Sports. Hospitality. Education. Workplace. Residential. Science and technology. Urban planning. In the spirit of change, the research initiative at HKS has adopted a translational framework. Our translational research initiatives seek to blur boundaries not only among offices but also among market sectors. While others in the business see research as an added service, we see it as the essential engine of innovation, the door to our future and yours. And no matter which industry we’re building for, we’re using research to take us to new frontiers of design.
versa. An ongoing research initiative is exploring the role of “wellness” in the workplace. HKS’ Laboratory for INtensive Exploration (HKS_LINE), CADRE (Center for Advanced Design Research & Evaluation), DesignGreen and reWORK are researchdriven groups committed to data and metrics, simulation and analytics, and in the end, research and development. Research is the science that helps us help you tell your story. It takes ideas further. It rethinks key questions. It connects ... and sometimes creates new ones.
The healthcare and workplace sectors have come together this year to explore how lessons from healthcare can be applied to workplace and vice
!
24
HKS 75: CELEBRATING 75 YEARS IN THE MAKING
THERE’S AN APP FOR THAT:
++ HKS has designed an app to record the number of steps nurses take throughout their shifts. The results of the app can lead to design that allows more time spent with patients, which positively affects patient health and well-being.
! SUSTAINABLE AMBASSADOR
++ The award-winning GSA Headquarters project in Los Angeles joined together the HKS_LINE and DesignGreen teams to study issues such as solar heat gain and daylighting, designing toward a net-zeroenergy renovation. Collaborative efforts such as these bring the highest caliber and depth of design research to our work.
“ “RESEARCH AT HKS BRINGS TOGETHER A DIVERSE TEAM OF PROFESSIONALS WORKING TOWARD THE SAME GOAL: THE ACTIVE PURSUIT OF MEANINGFUL INNOVATION.” | UPALI NANDA, PH.D. | Vice President, Director of Research
! WHAT’S THE DEAL?
++ Good research is not about proving the hypothesis; it’s the opposite. In a famous study (Schauss, 1979) on the effects of color on a person’s psyche, prison cells were painted bright pink to reduce aggression in inmates, which is exactly what happened. The findings were widely accepted and prison cells everywhere were painted pink. However, a subsequent study did not get the same results. The new conclusion was that the novelty of the color change was the reason for the change in behavior. The debate over pink jail cells continues to this day.
WHO WE ARE AT ODC: FEMALE EMPLOYEES MALE EMPLOYEES AVERAGE YEARS IN INDUSTRY AVERAGE YEARS AT HKS OLDEST EMPLOYEE YOUNGEST EMPLOYEE AVERAGE AGE
34% 66% 18.2 12.8 78 20 42
ODC
455 EMPLOYEES
65% Architects 17% Administration/Support 8% Interiors 5% Tech Support 5% Accounting
WORKPLACE:
DON’T GET LOST IN THE SHUFFLE Everyone has his or her own definition of what work is, what today’s workplace should look like and how the workplace should perform. In an industry obsessed with metrics, critical of the cubicle and the open office, how do you decide what’s best for your company? At HKS, we think today’s workplace presents a massive, dynamic opportunity to transform human potential into reality. Building a stage where great ideas take form and fly. Inspiring collaboration. Busting out of boxes. The reWORK team, integrated with the overall project team, serves as a neutral third party who can provide an evidence-based, objective assessment of the space and user experience while maintaining
an informed perspective and experience during all phases of the project. To do more than simply accrue meaningless metrics with interpretive analysis, reWORK takes an ethnographic approach to workplace design by applying quantitative and qualitative research insights to guide the design process. This methodology leverages tools such as focused observation, interviewing and surveys to listen to the user, observe behaviors, and ultimately contextualize the data. The product is a marketing-quality case study highlighting key insights and recommendations to properly inform the final design.
“
“To design acceptable and accessible solutions, design teams must understand user need through listening and observing.” | ANGELA RAMER | Design Anthropologist
Fresh perspective, honest results.
!
LESSONS LEARNED: MOST SIGNIFICANT IMPROVEMENTS
MOST SIGNIFICANT CHALLENGES
COOKIE CUTTER IS FOR CHUMPS
ESTABLISH SPATIAL SIGNATURES
THINGS GET LOST IN TRANSLATION
++ Public transit access
++ Noise
++ One-size-fits-all solutions do
++ Brand your office environ-
++ It takes time to feel at home
++
++ Vertical separation on floors
Downtown amenities
++ New technology
++ Storage / layout space
++ Lighting
++ Privacy
++ Daylight
++ Conferencing areas ++ Parking
++ No general employee offices
26
HKS 75: CELEBRATING 75 YEARS IN THE MAKING
not mean one size works for all. Understand the working needs of employees (space, materials, technology, interactions) to provide designs that support diversity. Allow for the space to be flexible enough for people to make it what they need.
ment, i.e., “The Learning Center” (NOT “the learning lab” or “the classroom”) and “Skybridge Reception” (NOT “the second-floor lobby”). This helps personify the space and increase the ease of orientation and wayfinding.
and develop a unique character in a space. Give employees the freedom to personalize their spaces. Use leadership to show appropriate use.
“ “WE HAVE TO STOP THINKING ABOUT THE WORKPLACE AT THE SCALE OF THE DESK AND SEE IT AS AN OPPORTUNITY TO REINFORCE BRAND AND COMMUNICATE VALUES.” | KATE DAVIS |
Vice President Design Director, Workplace Strategies
DEAL ME IN The multifunctional Learning Center at ODC facilitates a wide variety of programming needs. One day, the Learning Center is the place to be to participate in a lively JOIN US event; the next day, it is the place to be to rejuvenate during a quiet yoga class.
WE PLACED OUR BET As we contemplated the creation of HKS’ fourth corporate headquarters at One Dallas Center (ODC), we used our own project to explore and discover the potential of the future of workplace design. How did we get there? By employing the talent of our reWORK team. reWORK is a results-driven and people-oriented approach to re-engineering the workplace. The team included researchers and anthropologists who leveraged their knowledge of architecture, interior design, research and social science. Their combined training and experience focused on unique aspects of the workplace, i.e., identifying patterns of use, discrepancies between reported and observed behavior, and comparisons to industry standards. We looked beyond metrics and big-box statistics. With a design anthropologist at the helm, we dug deep into the individual and collective psyche of our HKS workforce. What motivates people to do their best and have innovative ideas? What kind of design unlocks creativity and
transcendent thinking? How do we improve productivity with design that nurtures employee well-being? One year later, HKS ODC came to fruition. Drawing deeply on the premise that work can happen anywhere, we transformed every inch of our 140,000 square feet into an expression of the richness and potential of employee workplace design. Bike racks. Showers. Coffee bars. Natural light. Flexibility and mobility. More “we” space to inspire spontaneous collaboration. Dynamic spaces and places to encourage cross-sector thinking and big ideas. The result? In short, we learned what it means to humanize the science of the workplace. To be results-driven and people-oriented. And that’s why HKS continues to be light-years ahead of the curve in understanding what it takes to design and build workplaces that are poised to take our clients into the future.
STORYTELLING:
THE ULTIMATE ACE UP YOUR SLEEVE Storytelling is abuzz; everyone is talking about it … within the realm of the effectiveness of social media campaigns to corporate marketing style. It’s all about this notion of storytelling. Why do stories matter now more than ever? What makes an effective story and how do we take something as unappealing as research “fixed findings” (laborious metrics, comparison data, etc.) and convey them with real power, meaning and human understanding using storytelling? Clients say to us, “We need to tell our story better.” And the first question is always the same. What makes this (person, place, research project, technology) different? What makes you different? This is why stories matter now more than ever. Portfolio-based marketing is dead; there is no story in pretty.
IT’S IN THE CARDS: TELLING OUR OWN 75TH ANNIVERSARY STORY The HKS story is 75 years long. To preserve, and continue, our story, we created a legacy timeline. It’s chock-full of the inspirational leaders, iconic and memorable design and world events that have shaped our personality. To have a look back in time, explore www.hksinc.com/timeline.
Storytelling is about the ideals. It’s what our brand and our culture embody. A brand is more than a logo; it’s a feeling, an emotion. Brands win us over with feeling and connection. Storytelling is core to the human experience. What makes an effective story? Human connection. It has to mean something to you. Human connection requires basic understanding; in order to understand, you must apply meaning. We have to make our content mean something to people. That’s difficult to do in the world we live in today. Differentiation is key. Storytelling is timesensitive; it’s a direct result of the world we live in. We want to care about something, anything, in a world
where we are bombarded with too much and too little all at the same time. When talking about sharing a research story, for example, we have to make it resonate. Storytelling can articulate research. We want to be brought along for the ride. How did you get there? What did you have to do? What challenges did you overcome? The more you can articulate process, the more the audience will engage with your content.
“WHY DO STORIES “ MATTER NOW MORE
THAN EVER? BECAUSE WE BUY INTO STORIES AND CHOOSE TO ENGAGE WITH COMPANIES THAT SELL STORIES WE BELIEVE IN.” | EMILY SUTER |
Vice President, Director of Creative Services
3 RULES OF
STORY
TELLING
!
THE BEST HAND TO EFFECTIVELY CONNECT WITH YOUR AUDIENCE.
RULE 1: MANAGE THE PRECIOUS RESOURCE OF TIME.
++ We all manage the only precious resource that is within our control: our time. Within the first 90 seconds of listening to someone, people make up their minds whether one actually has something to say. And then they move on to the next bright, shiny object.
RULE 2: GET THEIR ATTENTION. BE DIRECT, SUCCINCT AND COMPELLING.
++ Dare to be bold and make statements that are validated by a series of findings. Don’t water it down. The worst thing you can do is devalue your own content.
RULE 3: USE STORYTELLING TO MAKE AN IMPRESSION.
++ You are always storytelling, either for yourself or someone else. Storytelling is the art of making impressions. Take people behind the scenes to see the director’s cut, the making of.
HKS 75: CELEBRATING 75 YEARS IN THE MAKING
29
LEAN DESIGN:
PUTTING ALL YOUR CARDS ON THE TABLE HKS is committed to improving the design and construction process. Using lean principles, we are transforming the way we work, and the impact to our clients is huge. Lean principles focus on maximizing customer value by minimizing waste. In simple terms, we want to provide exactly what is needed to our project partners and our clients at the right time, to deliver a building that meets the expectations of our clients’ end customers. Using lean principles has enabled us to deliver projects with reduced schedules, increased scope and decreased cost, and without RFIs, change orders or punch lists, depending on the goals of the project.
journey, embracing opportunities for improvement and increased value. Architectural teams have spent time examining their process — from beginning to end — mapping every step to document value-added benefits and eliminate wasteful work. A3s, which highlight volumes of information on one concise page, are used to streamline architectural reports. Visual staffing plans are updated weekly.
fanfare around the yearly announcements. The IC team uses pull-planning regularly when scheduling yearlong and other multifaceted events. As we look into the future, collaborative project delivery types will continue. Using lean process improvement to enforce our client’s vision and examining our process to be value-added is a win-win for all.
It’s not just the architectural teams who are going lean. From the Human Resources department to the firm’s Integrated Communications (IC) group, lean process improvement has made its mark. The promotion process was pull-planned to best schedule
And, we practice what we preach. Lean processes are used throughout the firm. HKS is on its lean
“
“The principles of lean are not easy to put into practice, but it is worth the effort in terms of the value you can bring to your projects.” | BERNITA BEIKMANN | Principal, Director of Lean Strategy
GOING BACK TO CAMP
++ We use our “Lean Boot Camp” to educate all stakeholders and project partners on the benefits of collaboration, and using tools to examine how work is done and make decisions for the project. Collectively, we create the plan for the project with team members in a “pull, commitment-based” method where decisions and deliverables are promised at the last responsible moment to deliver best value.
“
NO RFIs? NO WAY!
++ At Riley Hospital for Children, we saved $20 million (on $198 million total project costs), yet delivered more scope in terms of square footage and value-adds. The project had a high level of both end user (staff) and end customer (patient) satisfaction and buy-in before construction of full-size mockups. The project had no RFIs because of the team’s commitment to a collaborative environment and daily huddle calls to avoid construction issues.
“THE DESIGN PROCESS BEGAN WITH PRIMERS ON LEAN PHILOSOPHY. THE TIME SPENT WAS EXTRAORDINARILY WORTHWHILE. THE TEAM GREW TOGETHER AND BENEFITED FROM OUR WILLINGNESS TO HAVE FRANK CONVERSATIONS.“ | BILL ENGLE |
Medical Director of Neonatology Riley Hospital for Children
! TURN UP TRUMPS USING THE
5
PRINCIPLES OF LEAN DESIGN
LEAN DESIGN SHARES AND ADAPTS FIVE BASIC CONCEPTS FROM LEAN PRODUCTION: 1. DEFINING VALUE FROM THE CLIENT’S PERSPECTIVE
2. ORGANIZING THE WORK TO PRODUCE VALUE
3. ELIMINATING OBSTACLES
4. WORKING AT THE PULL OF A CLIENT
5. PURSUING PERFECTION
Lean thinking starts with the team precisely defining value in terms of specific outcomes or goals and objectives. Common lean conditions of value include reducing cost; streamlining schedules; and eliminating RFIs, change orders and rework.
To organize work that produces value, review and analyze every aspect of a project process, from design through construction, for efficiency. Optimizing the whole project ensures that decisions are made at the critical times and work is streamlined.
It’s important to think about the whole project to identify challenges along the way. To promote transparency, implement strategies that allow everyone to remain on task. If work is transparent to all parties, they can look out for each other and reduce errors and omissions.
Instead of each team member developing his or her own schedule, establish one team schedule to streamline the overall process. Work is pulled instead of pushed, meaning it’s completed at the last responsible moment at the request of the person needing the work (the client).
The team should strive to evaluate and eliminate waste and any unnecessary processes within the work flow. This provides the best value for the project, allowing members to continuously learn and pursue perfection.
HKS 75: CELEBRATING 75 YEARS IN THE MAKING
31
GO GREEN:
++ Fulfilling the promise to be the “Mean Green,” Apogee Stadium, at the University of North Texas (UNT) in Denton, was the nation’s first collegiate stadium to achieve USGBC LEED Platinum certification. The 29,000-seat stadium features state-of-the-art, high-efficiency mechanical systems; water-efficient plumbing; regionally obtained materials; and permeable paving. Three 150-foot wind turbines provide about a half-million kilowatt-hours per year to UNT’s power grid.
SUSTAINABILITY:
PLAYING THE RIGHT HAND FOR OUR PLANET’S FUTURE The greatest challenge of our age of architecture lies in answering this question: How will the architects of today use our resources to ensure a healthy tomorrow? With the world’s ozone layer thinning and weather patterns setting off alarm bells, HKS takes seriously its role as a leader in sustainability. The building sector is the single largest consumer of energy in our nation. We understand this incredible responsibility, and use design as a tool to conserve our precious resources (and our clients’ money) while reducing greenhouse gas emissions. We see the planet as a client, one that we must always listen to and cater to secure a more sustainable future benefiting our clients, our communities and our entire planet.
LET’S ALL BE ABOVE-BOARD In 2014, HKS hosted a Materials Transparency Forum at our LEED Platinum HQ in Dallas. The forum brought together leaders from a number of large architecture firms including HOK, Perkins+Will, SmithGroup, Beck and HDR. Designers and representatives from more than 70 manufacturers shared information and discussed issues related to chemical transparency and the Health Product Declaration. Due to this and other national efforts, manufacturers are listening to the design industry and developing healthier products.
We imagine a building that surpasses the typical concept of sustainable design. It is constructed of green materials chosen because of their full environmental and health impacts. It enhances the human experience by providing a healthy indoor environment for occupants. And, it can share energy and water performance data at a moment’s notice. How will we work with our clients to ensure that the decisions of today will not cast a shadow on the opportunities and well-being of the generations of tomorrow? Again, research and more research. Our firm’s formidable resources will minimize the negative impact on our environment. Efficiency. Moderation in materials, energy and space. Energy modeling. Innovation. Simulation technology that solves real-world design challenges. New toolsets for analysis. Optimization of daylighting using software. More research. More innovation. Fewer buzzwords. More results.
32
HKS 75: CELEBRATING 75 YEARS IN THE MAKING
50 THE PERCENTAGE OF ENERGY CONSUMPTION ATTRIBUTABLE TO THE BUILDING INDUSTRY IN THE U.S.
! Architecture 2030, a nonprofit, nonpartisan and independent organization, was established in response to the climate change crisis. The mission of Architecture 2030 is to rapidly transform the built environment from the major contributor of greenhouse gas emissions to a central part of the solution to the climate and energy crises. HKS committed to the Architecture 2030 Challenge because we understand the dedication required to design iconic buildings that use less energy.
“
“ARCHITECTS HAVE A GREATER ABILITY TO IMPROVE PUBLIC HEALTH THAN THOSE OF US IN THE MEDICAL PROFESSION.” | DR. CLAUDIA MILLER |
Assistant Dean at the University of Texas School of Medicine in San Antonio, discussing the impact of building materials on human health during HKS’ second annual GreenWeek in 2013
FILLING UP OUR GREEN DANCE CARD
Because we understand the importance and impact design has on the environment, HKS is continually asked to participate at Greenbuild, the U.S. Green Building Council’s (USGBC) annual national conference. In 2010, Kirk Teske, AIA, LEED AP, principal/chief sustainability officer (right), presented “Night at the Energy Modeling Improv — featuring the Wizard of SD.” In 2013, we participated in the panel discussion “Introducing LEEDv4: Lessons from the LEEDv4 Beta Program.” This year, Craig Williams, AIA, Esq., principal and chief legal officer, led a panel that discussed “Understanding the Legal Landscape of Transparency for Designers,” which addressed changes to the industry during the first year of LEEDv4, and the new MRc4 in “Building Product Disclosure and Optimization.”
THE NEXT
We are excited about and inspired by the road ahead. We’ve got great leadership in all of our sectors and across our geographic locations. We’re making deep inroads with our research and stretching into new markets. We’re built on a tremendous legacy, a past that we embrace as we build our future. We’re changing, growing — but not at the expense of our traditional strengths. It’s not either, it’s both; it’s not or, it’s and; it’s more. The next generation HKS is more. We’re the pragmatic, solid delivery, quality-control firm that our clients depend on and the forward-thinking, groundbreaking design firm our clients have come to expect. We can solve today’s problems and retool for a practice that steps ahead of the curve. We’ll always pride ourselves on our tradition of integrity. We are the trusted partner you’ve always known us to be and the innovative thought–leader for your future success. Our charge for the future? To design buildings that enhance the human experience in new and powerful ways. We are working to add value beyond measure.
2095
2085
2075
2065
2055
2045
2035
2025
It’s been great to share the HKS 75: Special Edition Anniversary Publication with you, and we thank you for taking the time to get to know more about our story.
unique in design, improve the fan experience and boost revenues. Our workplaces must enhance culture and inspire creativity and results. Our resorts must serve up magical and unique experiences. And our hospitals must support safety, efficiency and innovation in healthcare. So as we stand on the shoulders of all the people who have made HKS what it is today, we look ahead with a focus on transformational architecture. Our focus on architecture initiative is an important key to what makes HKS different. This focus on architecture is a focus on quality. We are promoting continuous development of design by eliminating unnecessary learning curves and inefficient baton-passing between phases and teammates. We are delivering architecture that recognizes that the process is cyclical, not linear. The way? Enter: the whole architect.
Your buildings can be powerful allies to the business at hand. Your business. Our sports venues must be
HKS 75: CELEBRATING 75 YEARS IN THE MAKING
35
? How is technology transforming architecture? Go to www.hksinc.com/joinus to view Heath May’s presentation: Technology and Transformational Architecture
The way we train our staff affects our culture and our work. That’s why we’re also very focused on the whole architect — another HKS difference. We take great care in developing our teams’ left and right brains. We want to encourage greater continuity among design, implementation and construction processes. Our teams are leveraging advancements in technology to shift building design from a prescriptive approach to a performance-based process. Today, we have the ability to evaluate the performance metrics of various iterations during the design process, not at the end of a typical project timeline. Real-time design that immediately benefits the client requires ambition and focused connection to the work at hand.
Develop the Whole Architect Promoting ownership of the entire project and idea requires a firm grip on the basics (think blocking and tackling).
This also requires hiring and training the best talent. We draft for talent, not position. We look for talented women and men with imagination. Design chops. Ambition. Integrity. Intelligence. Talent capable of developing smart, seamless, connected architecture. And, talent dedicated to research, vision and innovation. We want our people to work with you to find the answers. We’re interested in digging deep into the vision of our clients and rising up together with new
36
HKS 75: CELEBRATING 75 YEARS IN THE MAKING
ways to build and design the spaces of tomorrow. We’re interested in knowing how to have conversations. Important conversations with clients that help light our path in solving tomorrow’s problems today. It’s not about we. It’s about us. Where all of us can go together. Also key to our differentiating strategy is our refocused commitment to a strong culture of accountability. We encourage all HKS team members to treat each project, every action, as if they were running their own firm. We think that nurturing this kind of entrepreneurial spirit not only offers a more gratifying experience for our employees, it also delivers a better result for the collective whole. We believe that allowing full ownership for decisions on each project actually transforms the thought process — and the end result. We believe this culture of accountability will translate into a much more intelligent, energetic and efficient process. We are poised to capitalize on an unprecedented opportunity for “intelligence leadership” in this futureforward industry; we see before us a new horizon for creating value for our clients. Buildings that are smarter, more responsive to the environment, to their function. Spaces that reflect and relate to the people who inhabit them. Smart design, great design, value-driven design. We understand that, ultimately, our work is interwoven in the fabric of society and culture. We see every project as a new chance to celebrate architecture, design, planning — and the people we work with. We see adding value as the bottom-line differentiator at HKS. And we’re working at all levels to ensure that, from the bottom up, we’re poised to deliver that HKS difference. As President and CEO Dan Noble says, “We’re on the cusp of a quantum leap in the design and construction industry, an era of unlimited potential. What we can design and build is almost boundless.”
“So as we stand on the shoulders of all the people who have made HKS what it is today, we look ahead with a focus on transformational architecture.”
WE’RE NOT YOUR FATHER’S HKS. WE’RE MORE.
To our friend and partner, HKS... Congratulations and thank you for 75 years of service.
HKS and PMI: A Relationship Built on Excellence. Mechanical • Electrical • Plumbing • Revit • Building Automation • Master Planning Energy Analysis • Energy Modeling • Due Diligence Evaluations
Dallas 17300 Dallas Parkway, Suite 3000 Dallas, Texas 75248 972.239.5357
www.purdy-mcguire.com
Fort Worth 500 Main Street, Suite 640 Fort Worth, Texas 76102 817.989.6588
Congratulations, HKS, on Your 75th Anniversary! We’re proud to be your partner, and we look forward to working with you throughout the next 75 years!
972.556.1177
2257 Lombardy Ln, Dallas, TX 75220 | (972) 556-1384
(faX)
www.haleygreer.com
1586-2.indd 1
4/17/14 3:47 PM
Network Technologies, Inc. Technology Consultants ... est. 1998 Proudly serving on HKS design teams
Planning, Design, Documentation & Management
404-876-6033 | www.nticonsultants.com Planning Before BuildingÂŽ
1586-22.indd 1
5/28/14 12:44 PM
STRUCTURED DESIGN INNOVATIVE | REFINED | FOCUSED
Congratulations on 75 years! Market Sectors Aviation • Healthcare Institutional • Sports
Houston 2603 Augusta Suite 800 Houston, Texas 77057 713.430.5800
Dallas 17950 Preston Road Suite 950 Dallas, Texas 75252 214.420.0110
austin 221 W. 6th Street, Suite 800 Austin, Texas 78701 713.430.5800
1586-28 use this one.indd 1
6/23/14 10:09 AM
To advertise in future issues of INNOVATE, please contact Kelly Arvin at 844.423.7272 or kelly@innovativepublishing.com.
Relationships Drive Success Proud Partner of HKS
Mechanical | Electrical | Plumbing Fire Protection Utah: Salt Lake City, St. George, Logan Arizona: Phoenix
801.530.3148 | www.vbfa.com
1586-7.indd 1
4/30/14 11:08 AM
As a mechanical/electrical systems design and engineering firm in Dallas since 1945, we have been privileged to design a variety of projects, locally and nationwide, with a dedicated staff of hardworking team players from various backgrounds that support project development throughout the construction process. Integrity is the foundation upon which Blum Consulting Engineers, Inc. is built. This quality is highly evident in the caliber of each of our people, who combine their technical abilities, vast experiences, sincerity and loyalty to offer you the finest professional engineering service through an integrated team effort. With engineers licensed in 39 states, plus Washington, D.C., and Puerto Rico, we are committed to engineering excellence, energy conservation, owner involvement, cost control, ontime completion and technology.
Scope of ServiceS: Mechanical Electrical Plumbing Fire Protection
214.373.8222 | www.blumeng.com | hrdir@blumeng.com 1586-1.indd 1
4/25/14 10:19 AM
1586-26.indd 1
6/18/14 11:12 AM
1586-12.indd 1
5/8/14 1:38 PM
Congratulations, HKS, on Your 75th Anniversary! Here’s to the next 75 — and beyond!
75 Years Young.
years in the celebration of 75 Highlighting a yearlong
making.
If your company is nearing a milestone anniversary of its own, there’s no better way to celebrate your story than with a custom-designed commemorative publication. To find out more, contact Aran Jackson today at 844.423.7272 or aran@innovativepublishing.com.
www.innovativepublishing.com