Home Instead
York & Ryedale newsletter
elder THE
October 2016
Joint approach against postal scams Officers from City of York Trading Standards have been working with the National Trading Standards Scams Team since August 2014. This joint approach to tackling scams sees Trading Standards officers visiting and supporting local people who have been targeted by scammers, while the national team aims to investigate and disrupt the activities of these fraudsters on a national level. This work will be further enhanced by a new partnership between the National Trading Standards Scams Team and home care provider, Home Instead Senior Care. The innovative partnership allows Home Instead CAREGivers to be trained to combat mass market scams and they will have the ability to report suspected fraud directly to the National Team. Postal scams come in many forms – including fake lotteries and prize draws (where recipients are often asked to buy poor quality, over-priced goods, in order to claim their prize) and letters from
clairvoyants and psychics promising good luck, or warning of dire consequences unless a fee is paid. The people responsible for the letters are unscrupulous scammers who have no intention of giving anything in return. Many hundreds of people are receiving identical, often personally addressed, letters with the same promises. The scammers take the money and usually pass names, addresses and other personal details on to other fraudsters who will in turn make contact with more letters containing more bogus promises. If you (or a relative or friend) are concerned about the number or nature of any letters you are receiving then please contact the Citizens Advice consumer helpline on 03454 04 05 06.
No question too big, No problem too small, No need to be alone The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year. In addition to the national helpline they also offer: ▶ Telephone friendship with a weekly 30-minute call between an older person and a Silver Line volunteer; ▶ Silver Letters – a fortnightly exchange of a letter between an older person and a
volunteer Silver Line friend; ▶ Silver Circles – a call between a group of older people on a topic of shared interest; ▶ Silver Line Connects – helping, informing and connecting older people to local services. Calls are free on 0800 4 70 80 90 www.thesilverline.org.uk
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Over the last few days the North of York has seen a small rise in vehicle crime, specifically vehicles being broken into and property stolen. Please ensure that all valuables and property are not kept in vehicles throughout the day and overnight, and that vehicles are kept secure at all times. Any information or suspicious activity sighted then please call 101.
Why thousands of customers are choosing Wiltshire Farm Foods For people who want to enjoy life to the full, there aren’t always enough hours in the day to cook from scratch. With a delicious range of frozen meals delivered directly to the front door, Wiltshire Farm Foods helps people to eat well in their own home, in their own time. Wiltshire Farm Foods’ awardwinning chefs have prepared over 300 delicious dishes, using quality ingredients from trusted suppliers to serve up nutritious, tasty food in an ethical way. When you’re ready to eat, simply remove a meal from your freezer and pop it straight in the microwave or oven. As well as being quick and easy, the Wiltshire Farm Foods service is also completely commitment-free,
customers can order occasionally or as regularly as they like. Your local office The York office based at Nun Monkton, York has been delivering meals in the YO & HU area for 22 years, covering a large area of Yorkshire, including Ryedale, Scarborough, Whitby, York, Beverley, Hull and East Yorkshire. We know you don’t want a stranger arriving on your doorstep, which is why our drivers go through an extensive training programme, as well as a police security check, to make sure they are someone you can trust and rely on. Your chosen meals are delivered directly to your door with free delivery by a friendly, local driver and stack neatly in the freezer. So you can eat
easily and nutritiously every day, two or three times a week or just as an occasional treat. Enjoying life and eating well has never been easier Our Autumn & Winter 2016-17 brochure is bursting with a wide range of customer favourites and tempting new ranges. We also cater for a range of diets including Gluten Free, Free From allergens and pureed. To place an order or request a free Autumn/Winter brochure please call the York Office on 01423 339666, alternatively shop online at www.wiltshirefarmfoods.com Looking for a present… Gift vouchers can be purchased from our website www.wiltshirefarmfoods.com or from the York Office.
Delicious meals from £2.95. Delivered free from York. Great Value Menu Pack for only £19.95 5 main courses with vegetables: Roast Chicken Breast with Stuffing, Sweet & Sour Chicken, Pork & Leek Sausages with Somerset Cider Gravy, Roast Lamb in Mint Gravy, Shepherds Pie 2 desserts: Apple Crumble & Custard, Blackcurrant Pie & Custard ORDER CODE: VP5
Order by calling our local number, delivered by our local team. Wiltshire Farm Foods offers over 300 ready meals, each made using tasty ingredients that are perfectly cooked then quick-frozen to lock the goodness in. Special dietary needs like gluten-free or low calorie? It’s all available no-contract, no-commitment and with free delivery. Just order what you want, when you want.
Call us today or go online for your FREE brochure
Roast Chicken Breast with Stuffing £3.95
01423 339 666 wiltshirefarmfoods.com
Go green
Ring Jack on
01904 690884
for your invoices and schedules to be sent via email now. Help us cut the amount of paper we currently use and play your part in Home Instead going green.
Alzheimer’s Society York runs three ‘Singing for the Brain’ groups in the City Singing for the Brain® is a programme developed by Alzheimer’s Society for people with memory problems. The programme promotes communication through singing which can help with articulation, concentration, focus and motivation. Specially trained facilitators deliver a varied programme of vocal, rhythmic and gentle physical exercise and dance, along with songs from different eras and styles. Operations Manager for Alzheimer’s Society in York said: ‘Even when many memories are hard to retrieve, music can sometimes still be recalled - if only for a short while. The sessions help people with dementia communicate, improving their mood and leaving them feeling good about themselves. ‘There are over 4,000 people living with dementia in the York area. With the right support people can live well with the condition in their communities.’ Our dementia support workers are present at the
groups and they are always available to offer advice and support. To find out more about attending Singing for the Brain® and other services in the area contact York Alzheimer’s Society on 01904 567701.
York Farmers’ Market in the City Centre – every last Friday York’s monthly Farmers’ Market celebrates the best of local produce, including meat, eggs, bread and oils, as well as pottery and woollen gifts and joins the city’s regular market on the last Friday of every month between 9am and 5pm. Fresh goods sold on York’s Farmers’ Market are grown, reared, caught, brewed, pickled, baked, smoked or processed by the stallholders within a 40-mile radius of York. You’ll find locally sourced, award-winning Yorkshire produce with a short field-to-fork journey, such as fresh bread made from local Yorkshire organic flour, preserves made in the Yorkshire Wolds from pure ingredients, flowers and plants from Yorkshire suppliers, homemade sausages made from Yorkshire bred pork, Yorkshire cheeses and soft fruits, fresh fish caught that morning off Yorkshire’s coastline and ales from independent Yorkshire breweries. Located in the Shambles Market situated by The Shambles thoroughfare which is an ancient narrow cobbled street of 15th century timbered buildings, it’s York’s oldest street and the oldest shopping street in Europe.
St Nicks – The Green Heart of York Explore 24 acres of unique green space on the site of a former rubbish tip. St Nicks became a Local Nature Reserve in February 2004 in order to conserve and maintain a diverse range of habitats sustaining wildlife surrounded by urbanisation. It lies a mere mile from the city centre of York in between an industrial zone and a housing estate. The Nature Reserve is open
all year round, just come and wander round. St Nicks Environment Centre is open: Mondays – Fridays 9am4pm. Please follow the links for further information or simply pop in. Contact details: St Nicks Environment Centre, Rawdon Avenue, York, YO10 3ST. www.stnicks.org.uk Tel 01904 411821.
New CAREGivers complete our August induction
Home care with a difference ▶ Award winning care ▶ Companionship services ▶ Home help services ▶ Personal care services ▶ Highly trained CAREGivers Home Instead Senior Care 10 Clifton Moor Business Village James Nicolson Link, Clifton Moor York YO30 4XG Telephone: 01904 690884 Email: info@hiscyork.co.uk Web: www.homeinstead.co.uk/york
If someone in your family needs a little help please call us on
01904 690884 www.facebook.com/homeinsteadyork @homeinsteadyork www.instagram.com/homeinsteadyork www.youtube.com/YorkHomeInstead “Each Home Instead Senior Care franchise office is independently owned and operated.” ®