Hospitality News PH Issue 90

THE MEN BEHIND HANN RESORTS

MICECON 2023 heralds tourism growth

In hosting the biggest gathering of MICE professionals in the country, the City of Davao has proven that it has all what it takes to be a business events hotspot in Mindanao.

Attended by 640-plus local and international delegates, the Philippine MICE Conference (MICECON) 2023, held at SMX Convention Center Davao from March 1 to 3, was organized by the Tourism Promotions Board (TPB) in tandem with the Davao Organizing Committee composed of private and public sector representatives.

The Filipino brand of service permeated MICECON 2023, from the warm welcome at the airport and entertainment numbers to fam tours and departure. As TPB chief operating ofcer Marga Nograles explained: “We believe that by providing exceptional service, and going above and beyond for all our visitors, we can provide tourism experiences that exceed expectations.”

The conference proper was packed with timely topics with huge doses of fun, creativity and innovations.

With the theme MICE Converge: Blaze New Trails, speakers and panelists tackled wide-ranging topics, among them leveraging technology in planning events; character and skills necessary for the new breed of leaders; thinking globally and acting locally in the circular economy of events; and new normal disruptors on the supplier side of business events.

These serious topics were injected with serious fun including a workshop on easy glam make up fx for industry divas and another on power dressing using Philippine textiles and weaves.

To encourage audience participation, sub-themes in celebration of Nature, Diversity, and Travel and Technology were introduced daily and repeated in the venue decor, daily dress code, entertainment and intermissions.

The CSR component is a nod to sustainability and ecotourism. Delegates visited the Philippine Eagle Center in Malagos, Davao City, to raise awareness and funds in the preservation and conservation of the critically-endangered species.

MICECON 2023 also held the Philippine MICE Youth Challenge, which aims to train the future leaders of the industry and give them the chance to compete in the Asia MICE Youth Challenge of the AFECA (Asian Federation of Exhibition and Convention Associations).

Another innovation was the MICECON Marketplace consisted of 66 exhibitors. Davao is an underrated destination but the exhibition faunted the new tourism hardware and varied culture, heritage and culinary oferings not just of the City but also of Davao del Norte and Davao del Sur.

MICECON 2023 also showcases Davao’s bleisure oferings with tours of the city, indigenous tribes, islands to highland adventure travel opportunities and key resort and beach destinations.

These include the Kadayawan adventure feting delegates to the native dwellings and livelihoods of the 11 tribes of Davao; a trip to the Poblacion Market noted for its diverse shopping, dining and lifestyle oferings; full island experience at the Pearl Farm in Samal Island; boat ride to the Lubi Plantation Resort Island; and chocolate and cheese tasting experience at worldrenowned Malagos Farmhouse Cheeses.

As Philippine vice president Sara Duterte said in the farewell dinner, MICECON 2023 is an opportunity for Davao City, “considered one of the safest cities in the world,” to showcase one of the tourism gateways in Mindanao by “ofering

Photo shows (standing fourth from left) Maria Margarita

Montemayor Nograles, Chief Operating Offcer of the TPB, alongside Atty. Jay Melchor B. Quitain, Jr., Vice Mayor of Davao City. Surrounding them are members of the Kathara Dance Collective, representing the 11 tribes of Davao.

It’s Clark for MICECON 2024. Clark Development Corporation President Agnes Devanadera expresses her commitment as she receives from DOT Sec. Christina Garcia Frasco the award for winning the bid in hosting the next MICECON.

Behind the success of MICECON 2023 are teams led mostly by women.

Taken during the Farewell Night (seated from left) DOT Sec. Christina Frasco, Vice President Sara Duterte, TPB COO Margarita Nograles, DOT Region 11 Director, (standing from left) Tanya RabatTan, DILG Usec. Margarita Gutierrez, CDC President Agnes Devanadera and Puwersa ng Baying Atleta Party-list Rep. Migs Nograles

visitors a complete tourism experience through the convergence of culture, nature and adventure”.

Coming as it was after two years of pandemic, tourism secretary Christina Garcia Frasco said “MICECON 2023 serves as a venue for us to reinvigorate and revitalize the tourism industry, and Davao has become a model for others to follow and a springboard from which we can launch even more exciting MICECONs in the future”.

Clark Freeport Zone, which won the bid to host MICECON 2024, is sure to take Davao’s lead. Said Agnes Devanadera, president and CEO of Clark Development Corp., said: “Just as Davao has shown us the way to transform MICECON into an impetus of sustainable development, Clark shall follow suit and bring forth inclusive growth not just for Clark but for Region 3”.

Marriott expands in PH

Marriott International expands its footprints in the Philippines with the introduction of three brands this year - The Westin, Four Points by Sheraton, and Fairfeld by Sheraton.

After the launch of 303key The Westin Manila in Ortigas in early March, coming up in the third quarter are 146-key Fairfeld by Sheraton in Mandaue, Cebu and the rebranding and extensive renovation of Sheridan Beach Resort and Spa in Sabang, Palawan into 250-key Four Points by Sheraton.

Prior to this, the hotel

management company has three of its 30 brands planted in six Philippine hotels: Sheraton (in Newport World Resorts, Malate in Manila and its frst resort in Mactan which debuted last September), Marriott (in Newport World Resorts and Clark), and Courtyard by Marriott in Iloilo City.

The expansion has been a long time coming, said Bruce Winton, Marriott International’s multi-property vice president in the Philippines. “These things don’t happen overnight. Marriott has always had a very strong brand presence even though we

don’t have a lot of hotels.

“Everybody is familiar with our brands so that makes things easier,” he said, adding that there are further expansion in the pipeline, including a second The Westin in Clark.

He’s also eyeing adding the Autograph Collection, a “softer brand” within the Marriott International portfolio for independently-owned and operated upscale properties.

Winton is also looking at new projects in Boracay as well as in Davao and General Santos City in Mindanao.

(Pinky Forte)

Bruce Winston

Ascott brands make its presence felt

The Ascott Limited (Ascott) recently announced during its Ascott Mingle event its signifcant expansion plans and opening of 1,400 units across eight properties for 2023.

“We are excited to continue expanding across the Philippines and ofering guests a range of world-class properties to choose from,” said Philip Barnes, the Country General Manager of The Ascott Limited Philippines.

Barnes said the new projects will add 3,000 units, bringing the company’s portfolio to 5,800 units across 29 properties in the next fve years.

With these growing portfolios across the Philippines, the new addition will allow guests to experience the country’s diverse landscape and vibrant culture while enjoying the brands’ signature hospitality.

In his presentation, Barnes mentioned the following properties to open this year.

Opening in June are lyf Malate Manila is 201-apartment co-living property favors the millennial-minded travelers and is perfect for individuals looking for a place to socialize, work, and be creative during their stay; The Suites at Torre Lorenzo Malate, a mixed-use property with welldesigned residences and modern amenities ideal for a fastpaced lifestyle; and Citadines Benavidez Makati positioned in Legaspi Village with 145-well appointed rooms is designed for young business executives or

couples on holiday exploring the city of myriad lifestyle options including dining, entertainment, cultural and ftness and wellness establishments.

Opening August is lyf Cebu City located within the same complex as Citadines Cebu City, the property features 233 welldesigned apartments that cater

to the needs of millennials and young professionals.

Next to open in September are Citadines Bacolod City, a serviced residence with 200 spacious apartments with modern amenities and furnishings, the property features 3 F&B outlets and function halls and a ballroom

that can ft a maximum of 800 guests; and, Citadines Roces Quezon City with 200 units located in the area that ofers a wealth of interesting sights, popular retail and dining concepts and proximity to shopping malls.

Somerset Valero Makati will be opened in October. It consists of 182 units located in Salcedo Village where the popular upscale neighborhood is known for its sense of community, as well as its well-maintained parks and green spaces.

December is Somerset Gorordo Cebu, a 157 fully furnished serviced apartments ranging from studios to twobedroom units, is designed to cater to the needs of both short and long-term guests.

Set for the future are the openings of Citadines Mandaue Cebu, Citadines Paragon

Davao, Citadines Greenhills

Manila, Citadines connect River Park Manila, and Citadines

Southwood Biñan.

Barnes also mentioned that the Oakwood acquisition last year made sense because it allowed them to extend the growth of their brands.

“Obviously, it’s not the brand that will come out charging and growing by sixes and eights. It is a brand that attracts the U.S. market and we will select it according to the market that it can break in.”

(Divine M. Recio)

It’s all about the want

In this issue, we feature our frst integrated resort, Hann Resorts in Clark. Writing about hotels of different brands and styles, a humongous casino and its restaurants, a deft coverage can take some time but it only took us about a day and a half with the assistance of top management who were eager to show us around the complex.

Hann Resorts is spearheading the big developments that Clark will showcase in the near future. It is what’s going on in the region — from Macau’s Cotai strip to Singapore’s Marina Bay Sands, with Vietnam’s own integrated resorts in Danang and Hoi An. We are glad that Dae Sik Han is pursuing his vision of Clark as a gateway to the Philippines and that we can compete with the rest of the world given the right infrastructure.

When DOT busies itself with just waiting for good feedback from travel magazines before giving notice to deserving destinations that they overlook because of political motivations, the private sector pursues what tourists want from a destination. They attend the most important B2B events, sometimes forming their own sales blitzes abroad, are attentive to trends, and create needs.

A point in mind is cruising.

After all the credit grabbing and chest beating, it’s still the country’s private sector and natural wonders that save tourism. Cruises are increasing their visits to our islands. Well, not the humongous, mass tourism kind yet but the small and medium-sized ships flled with adventurers and expeditions who go and take their fll of our unique fora and fauna and leave happy and satisfed, grateful to the Philippines for being part of their memorable journey. They depart without leaving their trash, even contributing some funds to the communities they visit, nothing of the kind mass tourism gives us with all the trash and nonchalance. These new destinations are borne from the cruise companies themselves who travel to the country and along with local tour operators to study what would be of interest to their passengers.

Ships like The Coral Adventurer, Swan Hellenic Minerva, Heritage Adventurer, Seven Seas Explorer, among others, carry passengers who aim to explore our fora and fauna, our marine life; and just to

point out that the Philippines is one of 18 mega biodiverse countries in the world, the frst in the region. Statistics from the Convention on Biological Diversity say that we contain 70-80% of the world’s plant and animal species and rank 5th in the number of plant species and maintain 5% of the world’s fora. This attracts the kind of tourist that will come back time and again, bringing their peers and friends and yet, are conscious about global issues and help out with whatever assistance they can give to the local communities they visit.

Of course there are the superships like Royal Caribbean, Cunard, etc. that will visit their usual ports in Manila and Ilocos, even Bohol.These are the guys who like big port facilities but can visit smaller ports because they have small boats they can “tender”. The ships can carry thousands in a single visit but the passengers are of a different mindset, hence, are offered shore excursions ft for their want.

Either way, the Philippines is in the radar of cruise companies that have not paid us any attention before. It is up to us to sustain and maintain.

By the way, does the DOT know what tourists want from our country? What are visitor expectations? Admittedly, if we just want to increase the numbers just to crow about where our taxes are being spent, then we just follow the playbook and go leisure and business travel. But savvy travelers today only put leisure as a part of a holistic experience. There is the learning experience or “discovery” part, things they can brag about — the unexpected, the pleasant surprise, that feeling of being uniquely involved in seeing a bird, tasting a dish, meeting new friends who genuinely like you, going out to drink tasteful beer for less than a dollar. That is only the beginning….

They will want that again, tell their friends about it, and then they will return.

Accor holds accord “ALL Thanks To You” in Philippines, Southeast Asia

Accor launched its “ALL Thanks to You” via a media event held at The Long Bar at Fairmont Hotels in Makati. This was in conjunction with planned sales blitzes in Accor’s regional sales ofces in Indonesia, Thailand, Singapore, and Vietnam to say All Thanks To You to its trade, sales and business partners in Southeast Asia.

General Managers, Hotel Managers, and key executives of 10 Accor hotels and resorts joined representatives of media outfts engaged in business, travel and tourism, and foreign publications with Kash Salvador, Accor’s Director of Development.

The Philippines is a key market for Accor and the group is heavily focused on expanding its presence in the country. Accor sees the Philippines as a uniquely diverse global destination with a strong combination of fast paced urban lifestyle.

“In the Philippines, ACCOR is the leading international hotel operator with a total of 10 hotels, resorts and brand

residences and happy to say that Accor furthermore committed a pipeline of 16 more hotels equivalent to 2,994 keys scheduled to open within the next 5 years. These include Softel Cebu, Mercure Downtown Cebu, Softel Clark, Emblems Clark, Banyan Tree Clark, Angsana Clark, Mercure Clark, Ibis Style Araneta, among others,” Salvador said.

He also mentioned the recent signing of Accor’s partnership with South Palms Resort Panglao in building the frst MGallery resort in Bohol.

The “ALL Thanks to You” sales blitz was held from March 27 to March 31 and participated in by Rafes Makati, Fairmont Makati, Rafes Residences Makati, Softel Philippine Plaza, Swissotel Clark, Admiral Hotel

MGallery, Movenpick Resort and Spa Boracay, Novotel Manila Araneta Center, Novotel Suites Manila Al Acqua, and Joy Nostalg Hotel and Suites Manila. An update on Accor’s commitment to sustainability, which includes removing all single-use plastics from the guest experience and reaching net zero carbon emissions by 2050 was presented.

AHRM inducts new BODs, launches association’s new logo

Department of Tourism

Assistant Secretary Rica

Bueno led the induction of The Association of Human Resources Managers (AHRM) new set of ofcers following a membership meeting last March 23 at the New World Makati.

Savoy Manila Hotel’s Greg de Garriz took his oath as President for calendar year 2023. Also sworn in were Vice President Divine delos Reyes of Megaworld Hotels & Resorts, Secretary Dean Angie Blanco of CCA Manila, Treasurer Valeria Zubia of Eastwood Richmonde Hotel, PRO AJ Dela Fuente of Robinsons Group of Hotels, Auditor Jef dela Paz

of Diamond Hotel Philippines, and Director Judith Imperial of Lyceum of the Philippines Manila.

In the presence of guests, GM Nantha Kumar and all the AHRM’s past presidents, De Garriz said that the association needs to evolve to make it more

(From left) President Greg de Garriz, Director Judith Imperial, PRO AJ Dela Fuente, Auditor Jeff dela Paz, Secretary Angie Blanco. Seated are Vice President Divine delos Reyes and Treasurer Valeria Zubia

current and forward looking.

“We need to reformat things that we were previously doing. To reinvent AHRM is to evolve and adapt to the times to make it more attractive and relevant to “The Now and Next Generation” Gen X, Gen Zs (iGens), Gen A (Alpha) and Gen

B (Beta) and to show that we are more than a networking organization,” De Garriz stated. De Garriz also unveiled the new AHRM logo with 3 fgures of people with interlocking arms that represent the core values and mission of the organization, its stability, growth and sustainability, emphasizing the AHRM’s commitment to helping its members and individuals thrive.

New programs for the year were also introduced including an additional category (Mabuhay HR Leader of the Year) for the 26th Mabuhay Awards which will be held on November 27 at the new Westin Manila. (Divine M. Recio)

From left: Softel Philippine Plaza GM Olivier Larcher, Raffes Hotel & Residences HM Audrey Ada, Joy-Nostalg Hotel & Suites Manila GM Odette Huang, Novotel Manila Araneta Center GM Maria Manlulu Garcia, Admiral Hotel Manila MGallery (GM Matieu Busschaert) represented by DOSM Marie Buenaobra, Swissôtel Clark (GM Tarek Aouini) represented by DOSM Alie Sison, Mövenpick Resort & Spa Boracay GM Franck Merot, and Novotel Suites Manila at Acqua GM Raul Aquino. Not in picture is Accor Area General Manager Philippines GM Bernd Schneider.

Westin makes a comeback

Westin Hotels and Resorts, a part of Marriott Bonvoy’s global portfolio of 30 prime hotel brands,announced the opening of The Westin Manila in Mandaluyong City, partnering with Robinsons Land Corporation.

It signals the re-entry of the Westin brand to Filipinos and promises industry-leading wellness experiences designed for guests to become the best version of themselves.

The highly anticipated opening ceremony was attended by the property owners, key executives from Marriott International, local government ofcers, media, and corporate clients.

“It’s really a special day today marking the return of the revered Westin brand back to the Philippines. And it’s really ftting that they have such a beautiful and gorgeous building that refects the values of the brand…And this partnership with Westin particularly their focus on wellness is really a ftting new addition to our stable of hotels at the Robinsons Land

RD Sharlene Batin (Department of Tourism - NCR), Bruce Winton (Multi-Property Vice President, the Philippines, Marriott International), Alexander Dietzsch (The Westin Manila’s General Manager), Cecilia Padilla (Owner’s Representative, The Westin Manila), Frederick Go (President and CEO of Robinsons Land Corporation), Lance Gokongwei (President and CEO of Gokongwei Group), Arthur Gindap (Senior Vice President and Business Unit General Manager for Robinsons Hotels and Resorts), Duke Nam (Area Vice President, Korea and Philippines, Marriott International), and Grace Weihrauch (The Westin Manila’s Director of Operations)

Hotels and Resorts group,” said Lance Gokongwei, CEO of the Gokongwei Group, the mother company of Robinsons Hotels and Resorts.

The hotel is situated in the Ortigas CBD, in the heart of where top corporate centers are, the shopping malls, healthcare establishments as well as dining and entertainment hotspots.

The 32-storey hotel features

303 rooms including 57 suites that ofer views of the Metro Manila skyline with plush amenities. The hotel General Manager Alexander Dietzsch looks forward to welcoming guests to experience personalized wellness, underlining the Westin’s holistic approach to well-being— Sleep Well, Eat Well, Move Well, Feel Well, Work Well and Play Well.

Guestrooms and suites feature the iconic Heavenly Bed, guaranteed to give guests a great night sleep. Guests staying at Westin Club rooms, which feature separate living rooms, can enjoy access to the exclusive Club Lounge.

The Westin Manila has 4 F&B outlets, the all-day dining at Seasonal Tastes, the Lobby Lounge, the Pool Bar, The Tapas

Bar and Restaurant, a rooftop venue set to open in July this year with panoramic views of Metro Manila and features Spanish cuisine and a Jamon station.

The much awaited Heavenly Spa by Westin opens in June 2023 and will ofer signature wellness treatments.

A total of 1,063 sqm of meeting and function spaces is available for formal and casual events including the Sonata Ballroom which features sevenmeter high ceilings and a built-in LED wall. Additional meeting rooms for smaller events and meetings are also equipped with the latest audio-visual technology.

As a closing comment, Bruce Winton, Multi-Property Vice President, the Philippines, Marriott International, stated an anecdote about Mr. JW Bill Marriott, “When he was asked many years ago what he wanted next, after the company had grown so much, and he had one more, but it was much of the more he wanted. So, but let me explain. I think when he said that he meant more opportunity for our business partners, more

opportunity for our guests, our communities, and most importantly more opportunities for our associates.” He added that he is very pleased to see so many of Marriott’s staf that are leading the way at Westin Manila, that means they’ve had an opportunity to grow. “Thanks for this wonderful project.”

AAre you ready to experience the ultimate leisure and hospitality destination in the north?

Look no further than Hann Resorts, a group of integrated lifestyle resorts owned and operated by Hann Philippines, Inc. (HPI). Established in Clark Freeport Zone of Pampanga in 2017, Hann Resorts is located in the heart of the vibrant and sprawling Clark metropolis, just a quick 10-minute drive from the newly developed Clark International Airport and a convenient one-hour drive from Manila, through the Skyway, NLEX, and SCTEX.

Hann Resorts is dedicated to pushing the envelope when it comes to delivering exceptional experiences. The master brand carries two premium subbrands: Hann Casino Resort and Hann Reserve. The former is home to the frst worldclass gaming experience in Clark, boasting over 800 slot machines, over 500 gaming

Place your bets in

CLARK!

tables, and 44 electronic gaming tables. With 18 wellcurated dining outlets around the complex, there’s something for everyone.

To date, Hann Casino Resort is arguably the most signifcant entertainment development in Clark. Its owner, Dae Sik Han, took the bold road by starting a groundbreaking hotel, the Widus Hotel, in 2008, followed by the casino in 2009. The goal was to embody the spirit of an integrated resort (IR) atmosphere in Las Vegas and Macau. And they’ve certainly succeeded - Hann Casino Resort is now the most visited area in the Clark Freeport Zone, with two new hotels - the 372-room Swissotel and the 260-room Marriott (opened 2018).

But that’s not all - Hann Resorts is also expanding to Hann Reserve, a 450-hectare mountain golf property at the New Clark City, Tarlac. This 10-year development plan will be the only PGA-afliated golf

“To date, Hann Casino Resort is arguably the most signifcant entertainment development in Clark. Its owner, Dae Sik Han, took the bold road by starting a groundbreaking hotel, the Widus Hotel, in 2008, followed by the casino in 2009.”

resort that carries luxury hotel brands and three championship 18-hole luxury golf courses, each designed by Jack Nicklaus, KJ Choi, and Nick Faldo.

We recently had the opportunity to chat with Dennis Andreaci, the Senior Vice President for Casino Operations, and Tarek Aouini, the Vice President for Hotel Operations, about their roles and the future of Hann Resorts in their hands. It’s clear that they are passionate about delivering unforgettable experiences to their guests and continuing to raise the bar in the leisure and hospitality industry.

Dennis Andreaci of Hann Casino Resort

Andreaci’s journey to becoming a prominent fgure in the casino industry was far from easy but it was certainly flled with adventure. Born in New Jersey, U.S.A, he grew up in a family of casino enthusiasts. Even during his formative years, Andreaci was already familiar with the ins and outs of the industry. In fact, he even recalled his younger siblings spending many hours learning casino games and the mathematics behind them while he was busy pursuing his degree.

THE ULTIMATE LUXURY PLAYGROUND. PLAY BOLD. LIVE BOLD.

It was no surprise that Andreaci ultimately found his calling in the casino industry. His vast knowledge and experience in the feld have led him to become a sought-after consultant, ofering his expertise in various global projects, including government work concerning regulatory compliance for both players and stakeholders.

But Andreaci’s capabilities extend far beyond his involvement in building casinos. He has a passion for creating and building not just establishments, but destinations that people will remember for a lifetime. With a keen eye for detail and a deep understanding of what makes an experience truly unforgettable, Andreaci is dedicated to bringing his vision to life.

Entering New Markets

As the one of frst Americans to enter the Asian casino industry, and the frst non-Macau citizen to work in a casino, Andreaci faced many challenges. But his passion and dedication to building successful casino businesses for investors kept him going, knowing he had the expertise to succeed.

And succeeded he did. His competence is evident in every major casino we’ve heard of in our lifetime, from Atlantic City to Asia. The Sands Macau, Marina Bay Sands, The Venetian Macau, Galaxy Macau, and Solaire all bear his name as a common denominator.

But for Andreaci, building a casino isn’t just about proft. It’s about building lives. He believes that hiring and training thousands of people in the industry is just as important as the fnancial success of a casino. In his career, he hired thousands of people, many of whom are now executives in their own

right, from places like the Philippines, Malaysia, and even locals from Macau.

“In the Americas, casinos are frequented by tourists for the experience, in Asia it’s a more serious game of winning,” he revealed. “The good thing about it is when everything is said and done, all these beautiful places will tell you the same thing.”

‘‘At the end of the day, my proudest achievement is not the billions of dollars made, but the fact that I was able to provide opportunities for people from all over the world to succeed and thrive in the casino industry.’’

The Philippine Gaming Scene

In his statement, Andreaci refects on his experience in building successful casino ventures such as Solaire in the Philippines and Hann Resorts. He explains how marketing and building an exceptional guest experience were crucial in overcoming initial challenges and achieving critical mass in these ventures.

Comparing Hann Resorts to Sands in Macau, Andreaci envisions Hann Resorts as the generator of capital for future expansions. He emphasizes the importance of experience and service quality in running a successful casino, even if revenue may not match that of Manila’s Entertainment City due to the latter’s proximity to a larger

Dennis Andreaci, SVP for Casino Operations

“At the end of the day, my proudest achievement is not the billions of dollars made, but the fact that I was able to provide opportunities for people from all over the world to succeed and thrive in the casino industry.”

population.

Confdent in Hann Resorts’ owner, Dae Sik Han, and his leadership vision for the potential growth in Clark, Andreaci believes that development of the property will beneft both the resort and the wider destination. He envisions creating a destination that attracts visitors through its restaurants, entertainment, and games, and highlights the importance of a good airport infrastructure.

The Future of Play

Despite the challenges posed by the pandemic, Han and Andreaci persevered in the development of Hann Casino. Han remained committed to the project even while stuck in Korea, and Andreaci continued working on the project despite being stranded in Ukraine.

During the pandemic, when China shut down their factories, they had to look elsewhere for quality tables, and they found a company in Mexico that delivered the best quality tables that Andreaci had ever seen. Despite the difculties, they managed to have the tables delivered just 10 days before the opening, and visitors to Hann Casino will remember the striking Black Jack tables in the middle that arrived just in time.

Andreaci commended Han’s determination to push through with the development despite the pandemic. While others closed, Hann Casino was the frst to open when the world started to open up.

Andreaci believes that the key to

dominating market share is to build the highest quality place, buy the best software systems for the guest experience, hire the best professional people, and stay innovative and smart through the years.

Hann Casino Resort is the result of the passion and dedication of Han and his team, even in the face of unprecedented challenges.

Tarek Aouini of Hann Hotels

Heading the operations at Hann Hotel’s Swissotel and Widus is Tarek Aouini, a seasoned hospitality expert with over 25 years of experience across multiple countries like Dubai, Maldives, Libya, and Bangkok. The Tunisian national is driven by his passion for discovering new destinations, Aouini was drawn to the Philippines, a rapidly growing tourism hotspot that has captured the attention of globetrotters around the world.

“When I joined Widus in 2016, my adaptability and willingness to learn

allowed me to discover that the culture is driven by history and economy. The work ethics of the labor force, respect and professionalism should be at the core of the organization to ensure a harmonious working environment,” he declared.

As the VP for Hann Hotels, Aouini currently manages the operations of 16

Tarek Aouini, VP for Hotel Operations

“Each brand has a story to tell. Our goal is to deliver the brand promise that guests will feel, enjoy, and appreciate when they stay in any of our hotels.”

Swiss Advantage Room

year-old Widus, 1 year-old Swissotel and the planning of new hotels under the Hann Resorts portfolio. “I have a wider scope of work since more brands are under my supervision which means more people to manage, and goals to achieve.”

The DNA of a hotelier is the same regardless of the brand, and the expectation to deliver premium customer care will always be top of mind. “Each brand has a story to tell. Our goal is to deliver the brand promise that guests will feel, enjoy, and appreciate when they stay in any of our hotels.” he expressed.

One year old Swissotel Clark will see its completion of 92 suites in addition to the 280

Markt

room-inventory by Q4. Their signature Purovel Spa will launch in May to delight the hotel guests and lifestyle seekers in Clark. The brand advocates vitality, sustainability, and craftsmanship that resonates with the guests and with their team members whom they call “Heartists”they are artists who serve from the heart.

When asked how he diferentiates a European-

style service from our own, he asserted, “Europeans are known for productivity-based service wherein technology is capitalized and maximized to ensure efciency with utmost care. Filipino-style is always personal and as they say, always from the heart.”

The bottom line then is that you bet on people, not on policies and Aouini hopes to carry this inherent Filipino trait to Hann Resorts.

Curating Culinary Adventures

At Swissotel, Aouini shares that “The Atrium functions as a lobby lounge that embodies the laid-back tropical atmosphere of the resort, with palm trees

and colorful furnishings adorning the space. It is the perfect spot to catch up with friends over cofee or afternoon tea, while the well-loved dessert bar, Oma’s, is sure to delight both kids and adults alike.”

For a more refreshing experience, the Swisstropic pool bar offers a stunning vantage point to watch the sunset while sipping on creative signature cocktails or icy coolers. The resort’s big draws are the Europeaninspired marketplace all-day dining experience at Markt, complete with plaza-style storefronts and themed stations to host a la carte and buffet options, and the Ristorante Di Verona, which brings the flavors and vitality of Italian cuisine straight to your plate.

In the casino, you will find Spice, a casual dining restaurant that offers Asian Street Food intended for quick and savory bites - noodles, dim sum, dumplings and rice toppings. Exclusive to VIP H Club and H Circle members are Nasi and Kai that delivers authentic Filipino and Korean cuisines respectively. Signature cocktails are served at luxury casino style-bar, Bar 20, renowned for its themed nights and performances.

Bolder Experiences to Look Forward To

Aouini has some exciting plans in store for Hann Resorts, as he revealed their intention to establish a food court and other dining experiences in the upcoming 8th Avenue Lifestyle Mall of the property. However, he acknowledges that the greatest challenge for any large-scale project is sourcing the right

human capital.

Innovative and forwardthinking, Aouini has already collaborated with educational institutions, including schools, colleges, and training centers, to guarantee a reliable source of talented individuals once the expansions are operational. This unconventional approach ensures that the company will have access to a pool of skilled workers, ready to provide exceptional service and elevate the guest experience.

As Hann Resorts ushers in a new era of integrated resorts in Clark, Aouini is steadfast in his commitment to excellence. He understands that the key to success lies in cultivating a team of skilled professionals who are highly competent both in functional expertise and leadership.

To achieve this, Aouini emphasizes the importance of quality training that yields quality service. He ensures that every team member is well-equipped to handle any situation that may arise. He takes a rational and realistic approach to ensure that excellent service is consistently delivered.

With Swissotel as its flagship property, Hann Resorts is poised for an even brighter future, anchored by a team of experienced professionals and future leaders molded by Aouini’s vision and dedication.

Hann Philippines, Inc. (formerly Widus Philippines, Inc.) is boldly leading the high-end integrated lifestyle resort sector in the Philippines today, with its pioneer Hann Resorts in Clark Freeport Zone, Pampanga that include Swissotel Clark and Clark Marriott hotels; and Hann Reserve, a 450-hectare mixed-use development under Hann Development Corporation in New Clark City, Tarlac with a centerpiece trio of designer golf courses, additional global luxury hospitality brands and exclusive leisure residential dwellings.

CONTACT:

corporatemarketing@hannresorts.com

hannresorts.com | +6345 306 1000 | @hannresorts

“Filipino-style is always personal and as they say, always from the heart.”

The Atrium

Accor’s MGallery featured in Panglao Shores

Accor is expanding its MGallery brand in the Philippines with the signing of South Palms Resort Panglao BoholMGallery. This will be the frst MGallery resort-style property in the country joining a strong pipeline of 16 committed projects.

The 188-key South Palms Resort Panglao BoholMGallery is part of the Panglao Shores township project of the Alturas Group of Companies (AGC). It is also a new addition to the 78-room and villas of the existing South Palms Resort Panglao. The new branded resort will be nestled within the 6.4 hectare of expansive grounds with palm trees, facing the powdery-soft sands of Panglao’s South coast.

Currently underway, South Palms Resort Bohol - MGallery, will see its opening in 2024. The resort will have four F&B outlets, swimming pool and pool bar, a well-equipped ftness center, and a spa. MICE facilities will also present compelling opportunities for original, out-of-town corporate and social events.

The resort’s design will weave the timeless tales of family and folklore by reusing materials from village dwellings in every room. These include wooden walls and objects that tell the story of local artisans. This inspiring concept is perfectly aligned with the values

of MGallery, Accor’s one-of-akind global collection of hotels where captivating stories are lived and shared.

“South Palms Resort Panglao Bohol - MGallery is an exceptional resort that adds another outstanding destination to our expanding presence in Southeast Asia, joining our fourishing collection of memorable hotels and resorts full of character and charm,” said Maud Bailly, CEO of Softel, Softel Legend, MGallery and Emblems.

Panglao Shores, a 50-hectare land area being developed by AGC, will be seen as a game changer in sustainable tourism in the province. It is a fagship project with the Tourism Infrastructure Enterprise Zone Authority (TIEZA), under Altura’s subsidiary company, Panglao Bay Premiere Parks & Resorts

Corp. Panglao Shores promises to be a destination on its own with all the components of a mixed-use development. It is just 10 minutes away from the new Panglao International Airport.

Apart from the South Palms Resort Panglao Bohol - MGallery, there will be fve more star-rated hotels in Panglao Shores. The heart of the project will have a town square retail mall and night market, a vibrant hub of shopping, dining, entertainment with live performance areas, garden walkways and courtyards.This will be surrounded by facilities and amenities, commercial and retail spaces, residential units, a convention center, co-working spaces, and a beach club.

“AGC is a family company that was born in Bohol and cares deeply about this destination. By coming together with Accor, one of the world’s leading hotel companies, we are proud to enhance the quality of hospitality on the island by blending world-class facilities and international standards with the genuine local charm and authentic cultural heritage of Bohol which is based on shared community values. In combination with Panglao Shores, our destination-defning lifestyle development, we hope to build a bright future for the people of Panglao,” shared Hope Uy, managing director of Panglao Shores.

In the masterplan, this 25-billion peso project will have 37,000 square meters commercial area, a medical facility, a town square, 6

branded hotels and resorts, all set in the 1 kilometer beachfront. Panglao Shores is about engagement with the community, not just with tourists. 500 residential units are planned in the future. The structures will only allow 4-story buildings. It will also have port facilities for cargo and cruise ships.

According to Bill Burnett of C9 Hotelworks, the major consultant of the project, Panglao Shores will be a generational business meaning it will last for generations, sustainable because energy saving measures are built into the project.

The Uy family are into a lot of businesses. The chairman and patriarch who built AGC has a number of businesses composed of Marcela Farms, Alturas Supermarket Corporation, Island City Mall in Tagbilaran, South Palms Resort Panglao, South Farm, Leonardo Distributors Inc., Bohol Tech Vocational, Inc. and North Zen Villas, Panglao, among others. The company also produces the famous Peanut Kisses, a famous delicacy In Bohol.

The South Farm, a 9-hectare organic land, is committed to sustainability and provide the daily supply requirements of South Palm Resort. It has organic, herbal, and medical gardens; a Fisherman’s Village where shrimp, tilapia, and bangus are cultivated to supply the property and nearby communities; and, the Artist’s village where the Boholano’s artistry and craft making such as clay-making, basket weaving, and coco products like oil, vinegar are showcased.

Panglao Shores development signals the acceleration of tourism in terms of contribution to the economy and creating jobs as well. Uy said that as poverty is a problem in Bohol, South Palms Resort Panglao Bohol - MGallery and Panglao Shores will be contributors to the economy. Many jobs will be generated, and the trickle down efect to nearby provinces is a possibility. (Divine M. Recio)

From left to right: Chris Cho, Vice President Development, Singapore, Philippines, Japan, South Korea and the Maldives, Accor; Andrew Langdon, Senior Vice President, Development, Southeast Asia, Japan, South Korea and India, Accor; Hope Uy, Managing Director of Panglao Shores; Anna Uy-Deaño, Financial Controller of Panglao Shores; Garth Simmons, CEO, Southeast Asia, Japan, South Korea and India, and Bill Barnett, Managing Director, C9 Hotelworks Company

Artist rendition of Panglao Shores masterplan

GM Vanessa Suatengco refecting the intent to achieve

By Buddy G. Recio

It was a sparkling new beginning of the year 2023 for Diamond Hotel Philippines as Diamond Hotel Philippines General Manager Vanessa Suatengco was one of the awardees of the illustrious Asian CEO Awards 2022, where awards are given to individuals who have made a positive contribution to the development of the economic capabilities and international reputation of Philippines through their employment, business involvement or heritage.

Asia CEO Awards is one of the largest events of its kind in South East Asia. Vanessa Suatengco, GM of Diamond Hotel Manila, who received multiple prestigious awards in the tourism industry herself, was extremely proud to be selected as one of the awardees in the Global Filipino Executive of the Year Circle of Excellence category. The award was given during the Gala Night attended by around a thousand top level executives of diferent local and multinational corporations.

It is even more signifcant for CEOs and awardees, who are used to receive awards regularly in their professional career, to be recognized based

on what they achieved in times of crisis. Suatengco was the only hotelier, and an independent hotel at that, was awarded among several respected organizations from industries such as banking, retail, real estate, manufacturing and transportation. To win an award that celebrates a collective impact was a proud achievement for Diamond Hotel, competing against the best who have toiled on during the pandemic.

When quarantine period became compulsory for returning Filipinos and Overseas Filipino Workers (OFWs), Diamond Hotel supported the Department of Tourism in accepting and

ofering hotel accommodations. The hotel was issued the Travel Safe Pass and Safe Stays badge.

The hotel pivoted their service and worked as a team to ensure the implementation of proper hygiene and sanitation protocols. Installed were flters for the air-con, the UV flters, chemicals for cleaning, separate garbage, including added equipment like ion-charged steam meant for the entire hotel, acrylic barriers and sanitation of other areas.

How did the hotel sustain operations and still make money?

According to Suatengco, it could be the way they kept the hotel afoat and remained in the black throughout the pandemic that could have impressed the judges because it was no mean feat even for the other hotels. “They looked at our fnancials and they saw that we did not lose money despite the situation, we were positive and able to manage our fnances,” she confded.

For the F&B, the team went creative online and conceptualized diferent menus to attract their regular patrons. Platters, rice bowls at the

cheapest price were ofered, and they sold like hot cakes. They even made some proft from online sales because people had no places to eat.

The key was to ofer variety. Their Japanese was a hit like baked sushi. Another innovative dining ofer was the Park & Dine. Since senior citizens and children were not allowed to dine in then, through Park & Dine they were able to enjoy their favorite Diamond dishes at the comfort of their vehicles and they were given space at the front drive of the hotel.

For the quarantined guests, they capitalized on inexpensive, afordable, street food which they have missed—turon, lugaw, guinatan, etc. At one time, one of the corners of the hotel was transformed to a pasalubong corner for the time when quarantined guests especially the OFWs check out.

Even in the post pandemic that Suatengco believes is a recovery phase, Diamond Hotel continues its plans derailed by the pandemic. Refurbishing and improving with a priority on sustainability, ensuring that they adapt to any change and keeping their guests’ best interest at heart.

HSMA-PHILTOA collab - a convenient partnership

Two national associations, the Hotel Sales and Marketing Association (HSMA) and the Philippine Tour Operators Association (PHILTOA) partnership is seen as a game changer in the travel trade ecosystem and have just showcased a Travel Exchange (TravEx), one of the workable projects envisioned by them to spur domestic tourism growth in the country.

The B2B event attracted 87 hotel sellers and 115 tour operators held at the Marriotts MGBx recently.

The partnership is a frst for both HSMA and PHILTOA, which saw ft to merge their organizations together to also further help industry players afected by the pandemic recover and restart their businesses.

“We wanted it to be bigger and stronger this year considering we already took of last year. This is the perfect year to start it when every aspect is returning well and travel is very strong. The message we want to put out is that we need each other and we can function better together rather than on our own,” said Loleth So, HSMA president and area director of Sales & Marketing, Belmont & Savoy Hotel Manila (Megaworld Hotels & Resorts).

HSMA Vice President Christina S. Carreon echoed the sentiment by emphasizing the value of unity among travel and hospitality frontliners.

“We are using this platform to unite and have one voice.

We are in the recovery stage and being united is important because the market is volatile, some may push up and some will pull down. We want a high impact because everybody in tourism sufered, especially MICE stakeholders. We have to

signal the good news of 2023 by being proactive and making noise, not waiting for the government to act frst.”

HSMA has 130 member hotels while PHILTOA has 432 members composed of regular and allied members.

TravEx opened the window for these agents and tour operators who, despite having their domestic packages, didn’t have access or linkages to the hotels and resorts that could promote them in the destinations.

While most tour operators cater to the corporate market, TravEx opens the opportunity for hotels to ofer their business meetings and social events packages.

According to Margie Munsayac, AHRM chair, around 10M pesos in sales were transacted last year during its launch that included multiple government accounts that

HSMA did not know about. This gumption is seen to provide added value to a HSMA and PHILTOA membership. When a member of any association mostly looks forward to attending GMMs, there is now an added interest of having a working relationship in a collaboration.

Fe-Abling-Yu, PHILTOA president, stated that the TravEx was held in a perfect venue to really get to know one another especially for those coming from the provinces.

“As an association, we really want to help our tour operators, especially those who are just starting and don’t know whom to talk to on the hotel side of things, during the pandemic, these operators really grew the local market – everybody learned to sell domestically.” Yu added.

Bullish about the cooperation, Rose Libongco, Virtus Awards chair, the collab as a prelude to a wider diversity to cover more ground to include other travel related associations like airlines as Munsayac revealed that even in International shows like ITCMA and ITB Asia, they meet Filipino buyers for the frst time.

The PHILTOA partnership and the Travel Exchange are new additions to HSMA’s annual roster of exciting activities, the most famous of which is the group’s fagship September Online Sale (S-O-S)—also established as a response to the impact of the pandemic on travel and tourism. Also coming up this year is the 9th HSMA Virtus Awards, the most prestigious recognition given to outstanding sales and marketers of the group’s member hotels and resorts.

“We wanted it to be bigger and stronger this year considering we already took of last year. This is the perfect year to start it when every aspect is returning well and travel is very strong.’’

Photo shows (from left) PHILTOA’s Jay Joseph Serrano (Trustee), Emy Malate (Secretary-General), Mary Ann Ong (1st Vice President), with HSMA’s Loleth So (President), Cristina Carreon (Vice President), and Amie Villena (Secretary) during the MOA signing in January 2023.

Tourism Promotions Board COO Margarita Nograles is joined by PHILTOA president Fe Abling You (left) and HSMA president Loleth So during the opening of TravEx.

A Rafes lifestyle

By Buddy G. Recio

There’s always something in Rafes Hotel Makati to remind you of the good life.

Upscale dining

When most lunch bufet spreads you have visited made you feel you didn’t get the right bang for your money, let us suggest you try the Mireio Society Sunday Brunch.

This bufet shifts away from the usual wide array of standard pork, beef, chicken, and vegetables with the cute and colorful desserts and pastries and surprisingly focuses on a selection of epicurean selections that impress with taste, not volume nor aesthetics.

Since this is a brunch bufet, you still get to enjoy eggs benedict, warm ham and cheese croissant and galette bretonne.

The firting smell of the Raclette already makes you want to go straight to the station but you then catch a glimpse of the Jamon Iberico and that’s when you throw away all inhibitions to the wind and you try to get in the queue eagerly. Below the Iberico are trays of charcuterie cold cuts and cheeses (Emmental, Manchego, Stilton and Bleu d’ Auvergne, Gruyere etc.)

To your right, you will stop at the tartar and blini station for your freshly prepared tartar of salmon, tuna or snapper with cucumber, tomato, shallot, spiced mango, orange, cilantro… the works. The fresh baked blinis come with keta caviar and crème fraiche.

Being led to your seat, you see the Risotto station, the Bouillabaisse soup station beside the fresh seafood spread and you rate it a 5-star already without even tasting it yet.

You order your drinks and, surprise, you remain in your seat because the frst of multiple hors d’oeuvres (pass-around) with complimentary wine pairing are being served and you don’t want to miss out on that

foie de gras, the lobster with caviar, and the creamy trufed angel hair pasta.

The antipasto and salad display would want you to take more of salmon gravlax, foie gras conft in spiced red wine sauce, lobster custard, marinated mozzarella and burrata, etc.

When the appetizers have done their work and you walk through the stations, you see

there’s Wagyu prime rib, crispy Porchetta, roasted salmon fllet, and more. Don’t forget the open ravioli station, the pastry trolley, and the desserts.

It is then that you realize that Mireio’s F&B team is serious in making your Sunday a gastronomical adventure you will remember.

Leave space for the Baked Alaska.

The Japanese-inspired afternoon tea at The Writers Bar

Upgrade your afternoon snack cravings to a luxurious high tea time. Known for featuring innovative themes and luxurious high tea experiences, Rafes Makati’s The Writers Bar guarantees you to experience an authentic Sakura Japanese tea time and it will be anything but ordinary.

Supported by Swissotel Nankai Osaka, Rafes Makati features two Japanese guest chefs who partnered with Tea

Master Kenta Ikeda to concoct the authentic Sakura Afternoon Tea menu for guests to enjoy.

Three tiers feature Culinary Arts and Sweet Temptations like salmon roll with tofu, “teriyaki” chicken sandwich and egg salad, Matcha Sesame tofu, Mitarashi dumpling, Sakura and berry Mont Blanc, Strawberry Panna Cotta and Yuzu jelly, to name a few.

An option to upgrade the regular TWG tea to a Setcha (loose leaf) seaweed favor or Matcha (powdered) is available on a Reservation Only basis from 2:00-3:30 and 4:00-5:30 pm.

The Long Bar experience

If you’re into passing some time away to avoid horrendous trafc conditions between 5 to 8 PM on regular working days, just chillin’ with ofce mates or catching up with friends, there is the Long Bar’s Sundowner Special. This iconic old-world charm bar setting is one of the most popular happy hour bars in the city. I prefer the Long Bar just for the roasted shelled peanuts alone, but for the Sundowner Special you get to indulge in a free-fow of select alcoholic beverages including international beers, choice wines, cook cocktails and the signature Singapore Sling, all paired with a sumptuous Chef’s Sampler platter. Don’t miss out delectable and savory treats like the melt-in- your-mouth chicharon to go with your beer. I am not a beer drinker but the German lager had me drinking a couple of tall glasses.

The understated elegance and sophisticated atmosphere at the Long Bar made it delivering a frst rate contemporary cocktail program, complemented with experienced bartenders and live music.

Meanwhile, that decadent manner of leaving empty peanut shells on the bar and the floor may not be to the liking of the purist but that is the way it is done in any Long Bar anywhere in the world, so why be a killjoy?

Recognizing new women leaders in Megaworld Hotels and Resorts

The best man for the job is a woman! In the business of taking care of people, Filipinos will always, if not majority, associate the word care to all the women specifcally moms who have tirelessly given all that they could to mold leaders and contributing individuals starting at the confnes of what we all call home. Truly, times have changed and fnally we celebrate more empowered women embracing roles as decision makers in their chosen industries.

Megaworld Hotels and Resorts, the Philippines’ largest hospitality management chain in the country with 6 brands, 12 properties, and 4,500 room keys nationwide, celebrates three smartworking ladies in their organization who’ve managed to rise above copious challenges through diferent mindsets and rightfully taking a seat in the table as they take on new leadership positions in the organization.

Keep going and learn to stand tall

ROWENA SAMONTE General Manager

Twin Lakes Hotel

Owen, as dearly called by many, stepped up from being the property’s Director of Sales and Marketing to now being the frst lady General Manager of a 122-room hotel at the center of a 1,200 hectare Twin Lakes estate of Megaworld. Contrary to the title, she shares that as the world continues to evolve, “I am positive that change will come naturally. In the future, she adds, “I would like to be defned and seen as a leader alone, and not a woman leader”. As society comes to better terms with inclusivity, she sees it as a privilege and a responsibility to part-take in the efort of eliminating prejudiced biases with gender and preference as a primary basis.

The frst-time general manager has surely done much with almost three decades of humble service in the industry under her belt. She has expanded her craft from operations to sales until reaching an executive leadership rank. During her

early days, she remembers starting her career as an outlet cashier moving her way up to Assistant Director of Events and Management in Edsa Shangri-La in Manila. She also dabbled with other international brands like Mandarin Oriental, Intercontinental Hotel and other local brands like B Hotel in Quezon City and Robinsons Hotels and Resorts before joining Megaworld Hotels and Resorts starting the year 2020 until the present.

Bring the good forward!

Claire del Rosario Bernabe, Director of Customer Experience and New Ventures

Megaworld Hotels and Resorts

Believe in the good in everyone

MAIA ISRAEL, General Manager Belmont Hotel Boracay

Promoted from Resort Manager to now the General Manager of Belmont Hotel Boracay in just a span of a year, Maia Israel, has always been well loved for her nurturing approach to leadership. She believes that “mentorship is a tool I personally have benefted from the most and is my privilege and responsibility to pass it forward.”

Remembering the days when she started her career in the hospitality industry way back as part of the reservations team in Shangri-la Mactan in the 90’s up to her stint in Maldives, Indonesia, Fiji, and Cambodia with brands like Marriott International and Banyan Tree and everything else in between, she admits having been blessed with leaders who took the ways of the heart to motivate outcome and positives results.

With most of her experience growing in the revenue, rooms operations and F&B of numerous beach resorts all over the world, she said “you can never tell how your day is going to end”. As a certifed Island girl, she said “you take things like how the shores welcome the waves of the sea. You can never control it, but you can always make the most out of it”.

Savoy Hotel Boracay is most ftting for small to large family reunions, people vacationing with a hint of business. With 442 rooms, 2 F&B outlets, a pool, spa, and a dedicated beach front perfect to greet the golden sunrise, she dares to ask, “What more from life can you ask for?”

It’s all about the experience. “More than the destination, picturesque scenery, and complete facilities is really the collection of memorable moments that builds connections and spark joy” shares Claire Bernabe, Megaworld Hotels and Resorts’ newest addition to the brand management team.

Exactly 30 years in the hospitality industry with local and international experience, Bernabe admits that “a memorable authentic Filipino customer experience is constantly evolving and adequately adapts to the needs of the customer”. Waving the fagship of the largest homegrown hospitality management brand, she confdently attests that “We Filipinos are known to be hospitable and are a happy people. We are enablers, and we do so with warmth and a smile that doesn’t need to be taught or practiced.”

Luckily with MHR, Bernabe celebrates that the organization is anchored on faith, its investors, and its people. She delights that “MHR has a transformational leader in the person of its very own Managing Director, Ms. Cleofe Albiso, who empowers key executives”. As someone who hails from celebrated brands, Bernabe afrms that “MHR’s structural pillars are in place and steps are being taken to further improve and strengthen the organization to support further growth.” In her line of experience, Bernabe has served leadership roles with brands like Pearl Farm Beach Resort, Century International Hotels, Marco Polo Davao, Novotel Garden Plaza Saigon, Movenpick Saigon, Discovery Shores and so much more.

When asked if there’s one thing all women should look forward to each day, she said “Have the chance to greet another day with a smile, be able to make a diference in the lives of others as much as you inspire them to bring the good forward.”

MGBX IS MICE READY!

MGBX is designed for the specific requirements of exhibitions and conferences. A 4,400sqm convention space that can host as much as 4,800 people at a given time. Comprise of a large pre-function area, three convention halls, and two meeting rooms.

LEVEL B1, MARRIOTT GRAND BALLROOM MARRIOTT HOTEL MANILA, 2 RESORTS DRIVE, PASAY CITY, MANILA 1309 PHILIPPINES