EMCup 2016 Facebook

european mise en place cup Surfing the Silver Wave

Facebook February 14th & 15th 2016 - Maastricht - The Netherlands

Initiator

Co-creator

8th edition

Index 3 Preface 4 Organisation 5 Program 6

Supported by

9 Moderators

10

Q-Staff

11 Hosts

12 13 14 15

Hotel Management School Maastricht Maastricht Exhibition & Conference Centre NH Hotel Group Stayokay

16 Teams

INDEX 2

17

17

18

18

19

19

20

20

21

21

22

22

23

23

24

24

25

25

26

26

27

27

28

Centro Superior de Hostelería de Galicia Dublin Institute of Technology Ecole Supérieure Hôtelière de Paris Escuela Superior de Hostelería de Sevilla FHWien der WKW Glion Institute of Higher Education Hotel Management School Maastricht Hotelfachschule Berlin Hotelschool The Hague Institut Paul Bocuse International University of Applied Sciences Bad Honnef Lapland University of Applied Sciences Les Roches International School of Hotel Management - Switzerland NHTV University of Applied Sciences Saxion University of Applied Sciences School of Tourism & Hospitality Management Sant Ignasi Schweizerische Hotelfachschule Luzern Shannon College of Hotel Management Stenden University of Applied Sciences The Norwegian School of Hotel Management - University of Stavanger Tio University of Applied Sciences Turisme i Direcció Hotelera - Universitat Autònoma de Barcelona University College of Northern Denmark

28

29

29

30

30

31

31

University of Applied Sciences Bremerhaven University of Derby University of Tartu Pärnu College VERN’ University of Applied Sciences VIVES University College Westminster Kingsway College WIHOGA - Wirtschaftsschulen für Hotellerie und Gastronomie

32 Business Jury

33 Accor Hotels 33 Blycolin

34 Carlson Rezidor Hotel Group

34 DoubleTree by Hilton Hotel Amsterdam

Centraal Station

35 Falkensteiner Hotels & Residences

35 GCH Hotel Group

36 Hilton Worldwide 36 HMSHost 37 Hosco

37 Hotel Okura Amsterdam

38 Institute of Hospitality

38 InterContinental Hotels Group

39 Lapithus Hotel Management

39 Leonardo Hotels

40 Louvre Hotels Group 40 MapsTell 41 Meininger

41 Mise en Place

42 NH Hotel Group

42 Postillion Hotels

43 PPHE Hotel Group

43 Robinson Club

44 Stenden University of Applied Sciences

44 The Russell Partnership / Russell Partnership Technology

45 VanDrie Group

45 Yays Concierged Boutique Apartments

46 Factsheet

46 46

How to reach the organisation?

The locations

47 Social Media 47 Notes

More than just a competition!

We are proud to introduce the EMCup. During the past 8 years, this prestigious competition amongst the best Hotel Management Schools in Europe has evolved into a well-established event.

Each year, a large variety of companies join the EMCup business jury to experience the motivation and innovation of the participating students first hand. And each year, their enthusiasm grows!

Because by sharing ideas, and by feeding Participating students not only represent their

them with ideas and input of others, valuable

school while working on academic assignments,

business ideas are born.

the main focus is on making a difference with their vision and ideas. The EMCup challenges

“Coming together is a beginning; keeping together

them to think out of the box about a real life

is progress; working together is success.”

topic and is the perfect possibility to meet,

- Henry Ford

share visions and build relationships with industry professionals.

Welcome to the 8th edition of the EMCup, and best of luck!

Ask well respected hotel management school alumni how they have been able to accomplish

Hospitable regards,

their success, and the majority will include ‘network’ in their answer. Therefore, an important focus of the competition is creating networking moments, not only for students, but also for That is why the true value of the EMCup lies not

Charles van Goch

Stephanie van Oorschot

in the competition itself, but around it.

Mise en Place

HotelloTOP

PREFACE

deans, coaches and hospitality professionals.

3

Organisation Each year the European Mise en Place Cup is a big success. Not only the quality, knowledge and creativity of the students arethe reason of this success.

Networking is also a large contributor to the success of the EMCup.

With this competition we aim to create and build long-lasting relationships, provide hands on experience, open up the horizon for education, build a bridge between schools and companies and connect young professionals to the industry.

Our motto:

“It’s not what you know but who you know that makes the difference” With this Facebook, we offer you a tool to build, expand and support your network.

We wish you the best of luck at this 8th edition of the EMCup. May the best team win!

Kind Regards, Vera Wissink & Jordy de Graaff EMCup Organisation

ORGANISATION 4

Vera Wissink

Jordy de Graaff

organisation@emcup.eu

Organised by

Program Sunday February 14th (Hotel Management School Maastricht)

11.00 – 12.30 Welcome lunch & registration

12.30 – 13.05 Opening EMCup 2016

13.05 – 14.10 Speaker from the Industry 14.10 – 14.30 Break

14.30 – 15.50 MapsTell training (part 1)

15.50 – 17.00 Students Jury Members & Coaches

MapsTell training (part 2) Interactive session 17.00 – 17.50 Students

Briefing & preparation Best Idea

18.00 – 18.30 Pitches Best Idea

18.30 – 19.00 Networking drink

19.00 – 22.00 Networking Dinner

Assessment Introduction Movies

Draw to determine jury rooms day 2 22.00 – 22.15

Students Transport to Stayokay

Jury Members Briefing Business Jury

Jury members & Coaches Transport to Hotel NH Maastricht

Monday February 15th (Maastricht Exhibition & Conference Centre)

09.00 – 09.15 Opening Day 2

09.15 – 09.45 Speaker from the Industry

09.45 – 10.00 Break

10.00 – 10.55 Pitches Assignment 2B, Pitch Paper

11.00 – 11.15 Briefing Assignment 3, Case

11.20 – 12.10 Students Jury Members Coaches

Preparation time Case Briefing Business Jury Interactive session 12.15 – 13.15

Pitches Assignment 3, Pitch Case

13.15 – 14.30

Lunch

14.30 – 14.40

Announcement Top 10

16.30 – 17.30

Pitches Final Assignment by Top 10

17.30 – 18.30

Time to refresh

18.30 – 19.00 Transport to ‘Rebelle’

19.00 – 22.30 Award Dinner @Rebelle

22.30 After party

PROGRAM

14.40 – 16.15 Top 10 Students Other Students, Business Jury, Coaches

Briefing Final Assignment for Top 10 Speaker from the Industry

Preparation time Final Assignment Top 10 Interactive session

16.15 – 16.30 Break

5

SUPPORTED BY

Elena Cavagnaro

Cees van der Klip Eurhodip

Stenden University of Applied Sciences

Fabrice Tessier

Marianne Krohn Sk책l International

Alberto Sanna

Ospedale San Raffaele Scientific Institute

Filiep Defraye

Hotel- en Toerismeschool Spermalie

Floris Drabbe

HRC International

SUPPORTED BY

Accor Hotels

7

Stephanie Jameson

Marc Verstringhe

Council for Hospitality Management Education

MESV Consultancy International Catering & Business

Jan Spooren

Maartje Beijsens

Carlson Rezidor Hotel Group

Servicecenter 4Hospitality

Niels Vugs

Arie van der Spek On personal title

Mise en Place

SUPPORTED BY 8

Maria Wiesinger Euhofa

MODERATORS

Hostmanship lives within each and every person and within every sort of organisation or company. We believe in developing people in hospitality.

To reach an ultimate level of hospitality, it all starts with a change in behaviour before a change in technique can take place. Q-staff inspires you with hospitality trainings, leadership programs and empowerment.

With the help of our four pillars; building culture, developing talent, sharing knowledge and improving quality, we deliver customized programs and strive to always exceed expectations.

Dimitri Tops

Managing Director & Senior Trainer

Wouter Holtkamp Partner & Senior Trainer

As entrepreneurs and trainers at Q-staff, we like to practice what we preach. This is the reason why we learn from every day-to-day situation. We are always students and teachers at the same time. Developing Q-staff is exciting and brings so much challenging situations that our personal development is guaranteed. The rewarding energy comes from all the people we see in all kinds of development programs, such as the Mise en Place Academy. This Academy focuses on the MODERATORS 10

development of the employees of Mise en Place. Seeing their growth and realising that we have the opportunity to contribute to their development, gives us all the inspiration to continue developing people in hospitality. dimitri.tops@q-staff.eu • wouter.holtkamp@q-staff.eu • www.q-staff.eu

HOSTS

Hotel Management School Maastricht The Hotel Management School Maastricht offers a

four-year

study

programme

in

hospitality

management at higher professional level and in both Dutch and English. We also offer two master's degree programmes. Our alumni take up management and consultancy positions in hospitality or service sector organisations, such as hotels, restaurants, catering companies, facilities services in institutions for healthcare and the care of the elderly, businesses in the leisure and tourism sector, and in conference and congress centres.

Since 1950 After it was established in 1950, Hotel Management School Maastricht has become an educational institute with an international recognition and reputation. Currently, enrollment stands at approximately 1,100 students, and we welcome about 320 first year students, from various countries within and outside of Europe every year. The School employs about 130 staff members.

Campus The campus of the Hotel Management School Maastricht is set in a wonderful old park, and includes the student flats, the education building with the library and restaurant, the Teaching Hotel, the student association home and a sports field.

The educational facilities are housed in the education building, which comprises one wing for theory and another for practical work. There are four blocks of student flats with a total of 259 rooms. All first-year students live on campus. All students have their own rooms, which are fitted out to look like small hotel rooms.

Teaching Hotel In 2010, the school collaborated with 12 Dutch designers to convert Ch창teau Bethlehem, a castle dating back centuries, into a magnificent 'designer hotel'.

This Teaching Hotel has 26 unique hotel rooms, a restaurant, a bar and a range of meeting HOSTS

rooms. It is here that our students indulge their guests. Thanks to its Teaching Hotel, the Hotel Management School Maastricht is able to provide a unique and inspiring learning environment for both students and tutors.

12

MECC Maastricht MECC Maastricht’s product is success. With our flexibility, high level of service and entrepreneurial attitude we offer organisers, participants and visitors to trade fairs, congresses and events maximum success. As a modern exhibition and convention centre, MECC Maastricht contributes strongly to the (economic) attractiveness of Maastricht. We offer a successful partnership. MECC Maastricht exceeds their partners’ expectations by excelling on an operational and commercial level. This leads to achieving or exceeding intended goals. Our team is hospitable and service oriented, specialised in organising (inter)national conferences, expos, and events. We are proud to be “The Best Congress Location of The Netherlands”.

BBB & Folie Culinaire: 10-12 October 2016 The hospitality industry exhibition BBB at MECC Maastricht (10-12 October 2016), which is held together with Folie Culinaire, offers visitors and exhibitors alike a guarantee for innovative products, interesting activities, inspiring industry colleagues, all characterised by the hospitality Limburg is famous for. The largest hospitality industry trade exhibition in the Euregio provides you with a complete overview of what’s on offer in Food, Non-Food, and Drinks & Entertainment.

Workshops, tastings and exciting competitions will be held at special theme ‘squares’. You can enjoy a lunch worthy of a Michelin-star at affordable prices in the pop-up restaurant, or try various dishes at the Food Truck square. At the end of each exhibition day, culinary activities will be held in the also profit from various BBB special offers. After all, there’s a good reason that the over 14,000 visitors to the BBB in 2015 gave the event an average review score of 7.6!

HOSTS

evenings in the lovely city of Maastricht, where you can

13

NH Hotel Group Hotel NH Maastricht is great for both business travelers and those who are here to enjoy the shops and sights. The hotel is right next to a major conference center, and you can easily walk or get a bus to the heart of the city.

• Next to the Maastricht Exhibition and Conference Center • A 15-minute walk to the center for shops, museums and restaurants • Bus stop in front of the hotel The hotel has 275 rooms. They’re either classically styled in warm colors or have a more modern, fresher touch. And our range runs from Standard right through to Suites and Apartments.

• Upper-floor rooms have great city views • Suites have a dining table • Triple and connecting rooms available In its time, our hotel has had its fair share of famous guests, from Audrey Hepburn to Helmut Kohl and U2.

It’s our privilege to look after everyone who stays here - whether they’re dining in one of our two restaurants or enjoying the spa and gym.

HOSTS 14

• Health club with Turkish bath and whirlpool • Cozy bar that’s open until late • Terrace for al fresco drinks

Stayokay The hostels of Stayokay are established in special buildings and have a great variety of rooms to their disposal. Stayokay is the number one hostel in The Netherlands. In this hostel, you won’t find any exaggerating luxury, but just the things you need, so we can keep the prizes for accommodation as cheap as possible. You will spend the night in a bunk bed and you have the choice between two-, four-, six- or more person bedrooms. All rooms have their own sanitary facilities and breakfast and linen are always included. You have the opportunity to enjoy your lunch or dinner in the restaurant.

Location The hostels of Stayokay are divided over three different locations: • City center • Green environment • Coast and water surrounding Guests, who stay at Stayokay, are open to meet other guests and explore the surrounding together, experience new travel adventures to share with each other. A perfect fit for the

HOSTS

EMCup!

15

TEAMS

Hermes

Centro Superior de Hostelería de Galicia

Luis Rial

lrial@xunta.es

Laura Piteira

Flavia Braña

laurapiteira@gmail.com

María Barreiro

flavia.brana@gmail.com

Paloma Fidalgo

mariabarreirovillaverde@gmail.com

pfidalgob@cshg.es

Emerald Evolution

Dublin Institute of Technology

Paul Fitzsimons pfitz93@gmail.com

Clem Ryan

clement.ryan@dit.ie

Caroline McDevitt c12483468@mydit.ie

Shane Browne

shanebrowne777@gmail.com

Katie Scanlon

c12303301@mydit.ie

Conor Bartley

c12723519@mydit.ie

TEAMS

John Ryan

john.ryan@dit.ie

17

The Silver Foxes

Ecole Supérieure Hôtelière de Paris

Shwu-Wen Delamaire

Anne-Claire Collet

swd@eshotel.com

anneclairecollet@hotmail.fr

Esther Duflos

Barbara Laiguillon

esther.duflos@gmail.com

barbara-l-s@live.fr

Southern Solution

Escuela Superior de Hostelería de Sevilla

María Huete Roldán

andreamorillobrenes@gmail.com

TEAMS 18

Andrea Morillo Brenes

andreamorillobrenes@gmail.com

Miguel Sanz-Agero Luna miguelsanzagero@hotmail.com

Fernando Gómez Maraver

fernando.gomez.maraver2@hotmail.com

Rubén Atienza Gutiérrez rubs1994@gmail.com

VIE4Silver

FHWien der WKW

Andrew Pullen

andrew.pullen@fh-wien.ac.at

Sebastian Wolf

sebastian.wolf@edu.fh-wien.ac.at

Louisa Heiss

louisa.heiss@hotmail.de

Lukas Gasser

lukas.gasser@edu.fh-wien.ac.at

Elena Fuchs

elena.fuchs@outlook.com

G’Lions

Glion Institute of Higher Education

Javad Hajiyev

Graham Hart

graham.hart@glion.ch

javad.hajiyev@glion.ch

Aisha Dangi

aisha.dangi@glion.ch

Perrine Simmenauer

perrine.simmenauer@glion.ch

TEAMS

Laury Chatonnier

laury.chatonnier@glion.edu

19

Grey Watch Maastricht

Hotel Management School Maastricht

Luc Houben

Olaf Tossings

luc.houben@zuyd.nl

olaf.tossings@zuyd.nl

Imke Dieteren

Loek Rekko

Marleen Selten

ima.dieteren@gmail.com

Daniel Raap

loek_rekko@hotmail.com

marleen.selten@hotmail.com

daniel_raap@live.nl

Mark Jumelet

mmwjumelet@live.nl

Berlin meets the silver wave

Hotelfachschule Berlin

Juliane Klar

TEAMS 20

Aylin Ayas

klar@hotelfachschule-berlin.de

aylinayas@hotmail.com

Anett Kober

Dennis Mischlewitz

anett.kober@gmail.com

d.mischlewitz@gmx.de

The Silver Nova

Hotelschool The Hague

Paul Griep

p.griep@hotelschool.nl

Rachel Welsch

monarca.welsch@gmail.com

Laura Überschär

632528@hotelschool.nl

Chiara D’Amico

632588@hotelschool.nl

B.E.S.T.

Institut Paul Bocuse

Eugénie Colatrella

ecolatrella@institutpaulbocuse.com

Kim Mermoz

kimmermoz@hotmail.fr

Jean-Noël Cannac

jean-noel.cannac@laposte.net

Quentin Abolo

quentin.abolo@me.com

TEAMS

Martine Ferry

martine.ferry@institutpaulbocuse.com

21

IUBH SilverSurfers

International University of Applied Sciences Bad Honnef

Rosemarie Delgado-Krebs r.delgado-krebs@iubh.de

Ina Katharina Peglow ina.peglow@iubh.de

Vincent Löffler

Krischan Syrzisko

krischan.syrzisko@iubh.de

Laura-Maria Schober

v.loeffler123@me.com

laura-maria.schober@hotmail.com

Pure Arctic Madness

Lapland University of Applied Sciences

Petra Paloniemi

petra.paloniemi@lapinamk.fi

TEAMS 22

Lauri Laikko

laikko.lauri@gmail.com

Heidi Kaihua

heidi.kaihua@lapinamk.fi

Johan R Edelheim

Anna Pälä

johan.edelheim@ulapland.fi anna.pala@windowslive.com

Anni Honkanen

annihonkanen@hotmail.com

Thuy Linh To

lynnthuyy@gmail.com

LRB Delta Les Roches International School of Hotel Management - Switzerland

Dr. Detlev Remy

detlev.remy@lesroches.edu

Devina Singh

devina.singh@lesroches.ch

Karl Karlsson

karl.karlsson@lesroches.ch

Ines Fernandez Alonso ines.alonso@lesroches.ch

James Maina Karigithu james.karigithup@gmail.com

4EverYoung

NHTV University of Applied Sciences

Eric Plagge

e.plagge@hotmail.com

Sabine Bolleboom 131080@nhtv.nl

Lysanne van Aalderen lvanaalderen@gmail.com

Maria Kolster

maria.kolster@gmail.com

TEAMS

Eric Andersen

andersen.e@nhtv.nl

23

25Silver

Saxion University of Applied Sciences

Ralph van Dijk

Rene Rijnders

r.r.vandijk@saxion.nl

r.g.j.rijnders@saxion.nl

Melissa van der Hoef melissavdhoef@live.nl

Lusan Meeder

Lisa Remeeus

lusanmeeder@gmail.com

Jos Loock

josloock@hotmail.com

ljremeeus@gmail.com

Viktor Lagerweij

viktor_lagerweij@hotmail.com

Elcoctel

School of Tourism & Hospitality Management Sant Ignasi

Itziar Ramirez Garcia itziar.ramirez@tsi.url.edu

TEAMS 24

Martina Törngren

martinaelisabeth.torngren@alutsi.url.edu

Ricard Aliaga Gorina

ricard.aliaga@alutsi.url.edu

Nicolás Luque

Nicolas.Luque@alutsi.url.edu

Sebastiano Gericke

sebastiano.gericke@alutsi.url.edu

SHL Wave

Schweizerische Hotelfachschule Luzern

Wilhelm Weber

w.weber@swisshospitalitysolutions.ch

Dominic Montani

dominic.montani@top-home.ch

Raphael Enderle

raphael.enderle@gmail.com

Jakob Portenlänger jakob@alterwirt.de

Janine Wiedemar

j.wiedemar@hotmail.com

Millennial5

Shannon College of Hotel Management

Hazel Mullarkey

h.mullarkey1@nuigalway.ie

Aisling Tyndall

a.tyndall2@nuigalway.ie

Nora Szöllösi

n.szollosi1@nuigalway.ie

Clare Murphy

c.murphy78@nuigalway.ie

Orla Lynch

o.lynch3@nuigalway.ie

TEAMS

Petrina Meskell

petrina.meskell@nuigalway.ie

25

The Stenden

Stenden University of Applied Sciences

David Casey

david.casey@stenden.com

Julia Laich

julia.laich@student.stenden.com

Robert Esposito

robert.esposito@t-online.de

Philipp Kanthack

philipp_kanthack@web.de

Project Bucket List The Norwegian School of Hotel Management - University of Stavanger

Martinus Helland

martinus.helland@gmail.com

TEAMS 26

Benedicte Nordvik Jahnsen benedicte_jahnsen@hotmail.com

Stine Graff

stine1202@hotmail.com

Kristian Stølsvik krs@lyse.net

Erlend Michael Hvitsand Birkeland emhbirkeland@gmail.com

EMCup Tio 2016 aka ‘Gold School’

Tio University of Applied Sciences

Rachelle Wauthlé

Patrick Molenaar

Juliette Kromwijk

Anneke van der Werff

r.wauthle1@tio.nl

ju_ul@live.nl

p.molenaar@tio.nl

Anneke_vdwerff@live.nl

Herbert Driessen h.driessen@tio.nl

Maaike Rossen

r.maaike@hotmail.com

Sigrid Hoogendoorn

sigrid.hoogendoorn@planet.nl

Marco Verplanke

netty_verplanke@hotmail.com

The grommets Turisme i Direcció Hotelera - Universitat Autònoma de Barcelona

albert.vancells@uab.cat

Sergi Ferrer Joli

sergi_fej@hotmail.com

Cristina Moya Palacios cristinamoya8@hotmail.com

Eva Lopez Filella

evalofi22@gmail.com

Maria Rivas Mor-Mur rivasmm.maria@gmail.com

TEAMS

Albert Vancells Farraro

27

UCN Pineapple Vikings

University College of Northern Denmark

Pernille Verwohlt

Jan Halberg Madsen

peve@ucn.dk

jhm@ucn.dk

Hristo Stoev

loshkotel@yahoo.com

Daniel Skovgaard Vedstedsen

Lars Moustsen Rønhoff Olesen

dvedstedsen@hotmail.com

larsmrolesen@gmail.com

Borsi Noemi Csokas kakaomasse@gmail.com

Rihards Janmers

Rihards.janmers@gmail.com

B-Heaven Rainbows

University of Applied Sciences Bremerhaven

Prof. Dr. Alexis Papathanassis apapathanassis@hs-bremerhaven.de

TEAMS 28

Vanessa Rau

vanessa.joanna.rau@live.de

Marina Guliev

marina.guliev@web.de

Maita Bengsch

m.bengsch@web.de

Teresa Hofbauer

teresa.hofbauer@t-online.de

Aloha Derby

University of Derby

Yvonne Huxley

Chris Jones

y.huxley@derby.ac.uk

Emma Mclarin

c.jones@derby.ac.uk

Rosie Maguire

r.maguire1@unimail.derby.ac.uk

emmamclarin@hotmail.co.uk

Rohan Dubrey

dubreysnailandbeauty@hotmail.co.uk

Estonian Cup of Tea

University of Tartu P채rnu College

Getter Koobas

getterkoobas@gmail.com

Tiina Viin

tiina.viin@ut.ee

Annika Vilde

annika.vilde@gmail.com

Sigrid Hiis

sigridhiis@gmail.com

Moonika Einaste

moonika.einaste@gmail.com

TEAMS

Heli M체ristaja

heli.muristaja@ut.ee

29

WavEMotion

VERN’ University of Applied Sciences

Željko Trezner

Dubravko Kraus

zeljko.trezner@vern.hr

dubravko.kraus@vern.hr

Kim Antoljak

Matea Šurbek

kim.antoljak@gmail.com

Magdalena Prša

magdalena_prsa@yahoo.com

matea.surbek@gmail.com

Marija Zrilić

marija.zrilic3@gmail.com

Very Important Seniors - V.I.S.

VIVES University College

Céline Leys

celine.leys@vives.be

TEAMS 30

Arno Verougstraete

Matthieu Calu

matthieu.calu@vives.be

arnoverougstraete@gmail.com

Manon Naassens

manon.naassens@gmail.com

Nathan Velghe

velghenathan@gmail.com

Talia Slegers

talia.slegers@hotmail.com

Celien Neyrinck

neyrinckcelien@gmail.com

The Westking Warriors

Westminster Kingsway College

Birte Schmitz

birte.schmitz@westking.ac.uk

Glenn Wilson

glenn-wilson@live.co.uk

Chantelle Olaiya

missolaiya93@hotmail.co.uk

Akash Chopra

akash.chopra@hotmail.com

Silver Surfing Super Stars

WIHOGA - Wirtschaftsschulen f端r Hotellerie und Gastronomie

Kristin Schnitzler

Maximilian Reeh

Jana Westhoff

kristel.92@web.de

maximilian-reeh@hotmail.de

jana.westhoff@yahoo.de

Mike Bittorf

mike.bittorf@web.de

TEAMS

Harald Becker

h.becker@wihoga.de

31

BUSINESS JURY

Accor Hotels

Djibril Fofana Schools Relations & Partnerships Officer

For more than 45 years, Accor has constantly reinvented its businesses to keep pace with the world around it, with the goal of providing innovative, high-quality products.

Thanks to our powerful, highly respected brands, our employees forge lasting interpersonal relationships and deploy their unique skills to develop and deliver solutions that create wellness. Every day, around the world, we are pleased and proud to: • provide travellers with the solution best adapted to their needs and a guarantee of the highest quality of service, • create services for corporate clients and public institutions that support their development, • enhance their performance and simplify the daily lives of employees and constituents.

Our ambition is to become the European franchise leader and one of the world’s three leading hotel operators, while respecting the values that have always informed the Accor spirit a pioneering spirit of conquest shaped by a commitment to high performance and a constant concern for people customers, employees and host communities and for their environments.

djibril.fofana@accor.com

Blycolin

Casimir Stahlecker Key Account Manager

Your complete linen service without any worries. To optimally receive your guests, hospitality linen and textiles are indispensible. Quality linen management is therefore a key factor in the success of your company. Blycolin holds that key for you, because we are the all-round professional in linen services and completely manage all your linen. Without any worries, so you can devote your time and energy to other important aspects of your business.

It feels better…

More than 40 years of reliable linen service for the hospitality branch: Complete linen service without any worries, Uncreased service with trusted contact, Top quality linen and spotless industrial laundry processes, Relief of investments and risks, Variable costs and tailor-made operational solutions, Vigor in corporate social responsibility To put it briefly, all-round linen management so you can focus on your guests, and that definitely feels better…

c.stahlecker@blycolin.com

BUSINESS JURY

Blycolin is the international specialist in linen services for the hospitality branch. Blycolin offers complete solutions in linen management for hotels, restaurants and wellness centers and contributes greatly to the optimization of quality perception of hospitality guests.

33

Carlson Rezidor Hotel Group

Margriet Thönnissen

Director of Sales Radisson Blu Hotel Amsterdam

Jan Spooren

Director People Development

Carlson Rezidor Hotel Group is one of the world’s largest and most dynamic hotel groups. The portfolio of the Carlson Rezidor Hotel Group includes more than 1,500 hotels in operation and under development, a global footprint spanning 100 countries and territories and a powerful set of global brands: Radisson Blu, Radisson, Park Plaza, Park Inn by Radisson, Country Inns & Suites By Carlson and the Quorvus Collection.

The group plans to grow the portfolio to nearly 1,800 hotels in operation and under development by 2018. In most of the group’s hotels, guests can benefit from the loyalty program Club Carlson, one of the most rewarding loyalty programs in the world. Carlson Rezidor Hotel Group and its brands employ more than 90,000 people worldwide.

Carlson Rezidor Hotel Group is headquartered in Minneapolis, USA, Singapore and Brussels, Belgium.

margriet.thonnissen@radissonblu.com • jan.spooren@carlsonrezidor.com

DoubleTree by Hilton Hotel Amsterdam Centraal Station

Maura Detering HR Administrator

Lotte Dijkmans van Gunst

Front of House Manager

Set in the heart of the historic city, DoubleTree by Hilton Amsterdam Centraal Station places business and leisure guests within reach of Amsterdam’s famous shopping streets and cultural heritage sites. Guest rooms boast floor-toceiling windows framing views of Amsterdam’s historic city centre, courtyard or IJ river. Enjoy your daily coffee at the lobby-level Starbucks. Have dinner with a steak in our Eastwood restaurant and finish with a personalized cocktail in our Lobby Bar. The hotel’s SkyLounge Amsterdam with rooftop terrace is a stylish meeting place where guests can enjoy a breath-taking 360-degree view of the city and historic old town.

BUSINESS JURY

Maura: As a Human Resources Administrator at this vibrant hotel, no day is the same! In short: I am responsible for recruitment, training, payroll and general administration.

Lotte: As Front of House Manager I am proud to lead the team at the Front Desk, focusing on day to day service improvement combined with several long term strategic objectives. We welcome residents and non-residents 24/7 year-round.

maura.detering@hilton.com • lotte.dijkmans@hilton.com 34

Falkensteiner Hotels & Residences

Elisabeth Burgis Director HR

Veronika Fürst Talent Acquisition

When Maria and Josef Falkensteiner opened a small guest house in the Pustertal Valley of South Tyrol in 1957, they could barely have imagined that it would become a real European success story. In just over 50 years, the small family hotel has developed into a successful hotel group with over 1,840 employees from 29 different countries an with more than 30 hotels and residences. Today Falkensteiner Michaeler Tourism Group AG (FMTG) is one of the leading regional providers and developers of tourism products and services in Central Europe. FMTG is active in all areas of tourism development – from the planning and construction of hotels to the operational management and marketing of these. By integrating the entire value-creation chain, FMTG uses its experience in the operation, development and realisation of tourism facilities to achieve an intense internal transfer of know-how. This results in numerous synergistic benefits as well as forwardlooking, optimised product ideas.

The most prominent pilar is the hotel management division, with more than 30 hotels and residences currently being operated under the Falkensteiner Hotels & Residences brand in six European countries (Austria, South Tyrol/Italy, Slovakia, the Czech Republic, Croatia and Serbia) and operating in the premium 4 and 5* segment. Falkensteiner is a true expert in leisure hospitality.

What is the secret of our success? At Falkensteiner, we believe there are a few key ingredients: heartfelt hospitality combined with excellent team leadership and the unique charm of South Tyrol! Thanks to this, guests have felt at home in Falkensteiner Hotels since 1957. Welcome Home!

elisabeth.burgis@fmtg.com • veronika.fuerst@falkensteiner.com

GCH Hotel Group

Maike Kunze

With over 120 hotels in Germany, The Netherlands, Belgium, Austria, the United Kingdom, Spain, Hungary and Cyprus, the GCH Hotel Group ranks as one of the leading hotel management companies in Europe. The Company has more than 15,500 hotel rooms at its disposal and welcomes more than 3 million guests annually. All the hotels are operated

by GCH and marketed under such renowned brands as Wyndham, TRYP by Wyndham, Radisson Blu, Best Western, Mercure, Holiday Inn and Swissôtel. The scope of GCH’s management activities covers general management, sales & marketing, e-commerce, revenue management, purchasing, controlling and business development including hotel finance and acquisitions. The latest TREUGAST Investment Ranking lists GCH at “AAA”. Further information on the hotel portfolio is available from www.gchhotelgroup.com .

I work for GCH Hotel Group since 2007 and after several moves within different positions and departments I now hold the position of People Development & Training Manager since March 1st 2014. Since then I support the Corporate HR department in the fields of human resources development, recruiting and training.

maike.roesner-kunze@swissotel-duesseldorf.de

BUSINESS JURY

HR Manager Swissotel Neuss

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Hilton Worldwide

Björn Olthof

Manager Graduate Recruitment EMEA

Kirby van der Aa

Cluster Learning & Development Manager Belgium & The Netherlands

Hilton Worldwide is one of the largest and fastest growing hospitality companies in the world, with more than 4,500 hotels, resorts and timeshare properties comprising more than 760,000 rooms in 98 countries and territories.

In the nearly 100 years since our founding, we have defined the hospitality industry and established a portfolio of 12 world-class brands, including our flagship full-service HILTON Hotels & Resorts brand, which is the most recognized hotel brand in the world. Our premier brand portfolio also includes our luxury and lifestyle hotel brands, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts and Canopy by Hilton, our full-service hotel brands, Curio – A Collection by Hilton, DoubleTree by Hilton and Embassy suites hotels, our focused-service hotel brands, Hilton Garden Inn, Hampton Inn, Homewood Suites by Hilton and Home2 Suites by Hilton and our timeshare brand, Hilton Grand Vacations (HGV). More than 350,000 team members proudly serve in our properties and corporate offices around the world, and we have approximately 50 million members in our award-winning customer loyalty program, Hilton HHonors.

bjorn.olthof@hilton.com • kirby.vanderaa@hilton.com

HMSHost

Melissa Sloetjes Recruiter

Denise Oortwijn HR Advisor

HMSHost International is one of the world’s leading players in the food and hospitality industry. We are located at airports and railway stations and are exploiting well-known brands such as Starbucks, Burger King and La Place. We also create our own innovative concepts such as Café Chocolat, Grand Café het Paleis, Harvest Market, BREAD!, East Bar & Bites, Park Café, Dutch Kitchen & Bar and Bubbles Seafood & Wine Bar. These outlets are either self-service, counter service or full service.

BUSINESS JURY 36

Our slogan is ‘Feeling Good On The Move’. That’s what we stand for. Every day we want to exceed the expectations of our guests. We believe that a welcoming attitude, combined with a passion for our profession, will result in guests who continue their journey happier and more satisfied.

HMSHost International is part of Autogrill SpA. Autogrill has over more than 56,000 employees working in 30 countries on 5 continents. With 4700 restaurants and shops at more than 150 airports worldwide, including 15 European airports and the 20 busiest airports in North America. The company’s annual turnover in 2014 was over more than € 4 billion.

melissa.sloetjes@hmshost.net • denise.oortwijn@hmshost.net

Hosco

John Lohr

Director of Development

Andrea Klein

Senior Industry Relations Manager

Hosco is the world’s leading hospitality network bringing together the industry’s top players and the best hospitality talents into one place. A Swiss company launched in October 2011, hosco is designed to improve the way hospitality talents, employers and schools meet and interact. Talents use hosco to get hired, make connections and keep learning. Employers use hosco to strengthen their brand, hire talents and optimize resources. Schools are partners of hosco and use the network to boost their visibility as well as to place and guide their talents. In addition, schools also use hosco to manage their alumni, career, and support centers. Today, over 30,000 talents, 1,000 employers and 80 top schools make up the hosco community.

John S. Lohr, Director of Development at hosco heads hosco’s partnership and business development for the school relations division. John has over 10 years experience in various areas of the industry has lived in 7 countries and done business in over 40 across the world.

Andrea Klein, Senior Industry Relations Manager manages hosco’s hospitality business development for the industry relations division. Andrea is a frequent traveler to the world’s most famous cities and speaks fluent Spanish, English, French and Catalan as well business Portuguese, German and Italian.

john@hosco.com • andrea@hosco.com

Hotel Okura Amsterdam

Betty Dekker Director HR

Niek Hammer: “Located in the heart of De Pijp, a lively area in Amsterdam, Hotel Okura Amsterdam is surrounded by vibrant urban life. Hotel Okura Amsterdam is within easy reach of the best shopping, nightlife and dining destinations as well as Amsterdam’s leading destinations such as the Rijksmuseum, Van Gogh Museum and the Anne Frank House.

Indulge in one of our Michelin awarded restaurants and enjoy the breathtaking views from the 23rd floor. Need to relax and unwind? Linger a little longer at our wellness facilities. As Deputy GM in charge of F&B it’s amazing to work in a hotel with four Michelin awarded restaurants. The team and I work hard in putting Amsterdam and Hotel Okura on the map as a culinary destination.”

Betty Dekker: “We talk about Hotel Okura Amsterdam being the most unique and complete hotel in The Netherlands.

Why is that? Hotel Okura Amsterdam is the only hotel in the world with three Michelin star restaurants and a fourth restaurant awarded with a Bib Gourmand. Not surprisingly we have a very diverse team: 25% of our team members are Japanese, in total 27 different nationalities. Literally from all over the world which is something I, as Director of HR, am extremely proud of. Our strength lies within our team. People with passion for hospitality and who strive for the best, both within their selves as in their work. Unique people who make Okura the most unique hotel in the world.”

hammer@okura.nl • dekker@okura.nl

BUSINESS JURY

Niek Hammer Deputy General Manager

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Institute of Hospitality

Peter Ducker Chief Executive

Peter is the Chief Executive of the institute of Hospitality, the International Professional body for managers across the Hospitality Industry.

A career long hotelier who specialised in Sales and Marketing, Peter has served as a board member of both private and public hotel companies, has built and sold his own reservations company and chaired a business measuring the environmental impact of hotels.

He studied hotel management at Oxford Polytechnic (Oxford Brookes) and has been a member of the Institute since his student days. He was elected to its’ college of fellows in 2005.

The Institute of Hospitality is both an educational charity and a membership organisation, promoting quality standards in hospitality management education in the UK and around the World. It provides career long support and delivers lifelong learning for Managers and aspiring managers in Hospitality wherever in the World their career takes them.

peter.ducker@instituteofhospitality.org

InterContinental Hotels Group

Gil Mulders

Head of learning & Training Delivery

Sebastien Gochel GM Crowne Plaza Liège

Gil Mulders: Gil took up the role of Head of Learning in April 2014 looking after 650 hotels and 55.000 employees in the Europe Region (Including Russia and Northern Africa). After a work experience as a travel agent in California, Gil started his career in hospitality in 1995. He held a number of positions in hotel operations, sales and HR ranging from Front Office Manager to hotel Training Manager. He studied and worked in Hull, London, York, Harrogate, San Francisco, Brussels and Paris. Gil’s university education in Politics doubled by his extensive experience in hotel operations, training and Neuro Linguistic Programming make him a well-rounded facilitator and strategist, recognised for his inclusive and personable style.

BUSINESS JURY

Sebastien Gochel: Graduated with a BA in Hospitality Management and a MSC in Business Administration obtained in Belgium completed by a PDP from Cornell University, his hospitality career started in 1998 in the F&B department of the the Radisson SAS Royal Hôtel Bruxelles. He developed and ended up EAM before being appointed Hotel Manager at the Radisson Blu Amsterdam City Centre. Eager to learn more, Sebastien switched from operations to corporate by joining the Sales Team of Radisson as Director of Sales for Benelux. With this regional experience, Sebastien could achieve his career goal when he was offered several different general management experiences with Radisson in Belgium. After 16 years with Radisson, Sebastien has decided to join IHG in January 2015 as a GM for the Crowne Plaza Liège, the only 5* property in the south of Brussels.

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gil.mulders@ihg.com • sebastien.gochel@ihg.com

Lapithus Hotel Management

Maurice J. Jansen Area General Manager

Ines Larsen-Schmidt Director HR

The core of the hotel portfolio spanning four Western European countries and parts of the current management team were originally brought together in May 2006 under the name of Westbridge Europe. The hotel portfolio was acquired in May 2014. It is operated by Lapithus Hotel Management with headquarters in Frankfurt, Germany, where many of the former Westbridge Europe management team continue to work. We operate/manage/asset manage the portfolio under a variety of third party international brands. Currently: Crowne Plaza, Holiday Inn and Holiday Inn Express, but previously held assets flagged under Hilton, Radisson Blu, Mercure, Worldhotels and independent brands. We operate currently in 4 Western European Countries and are aiming at increasing the value of the portfolio over the coming years. We continue to sell and buy hotels on a regular basis. The portfolio has an excellent track record due to its extensive market knowledge and excellent operational expertise in close collaboration with most of the leading worldwide hotel brands.

Maurice J. Jansen: “I´m a passionate and driven Hospitality Professional specialized in Hotels putting the right balance and focus on top and bottom line performances. Our guests and team members are in the centre of my strategic leadership and I work close with my General Manager’s and team of functional experts to exceed our stakeholders expectations. I am the Vice Chairman of the BeNeScan Committee for the IHG Owners Association Europe.”

Ines Larsen-Schmidt: “I am a dedicated HR Professional with 19 years of international experience in hospitality in various roles and business environments. My specific focus is on creating and optimizing all terms & conditions of employment, monitoring international workforces and fostering people development on all levels, thus enhancing the organization´s performance. I am a member of the Executives Global Network of International HR Professionals.”

maurice.jansen@lhmeu.com • ines.larsen-schmidt@lhmeu.com

Leonardo Hotels

Yannick Goossens Operations Manager Leonardo Hotel Köln

LEONARDO HOTELS is the European division of Fattal Hotels Group, founded by David Fattal in Israel. Leonardo Hotels has been present with over 60 hotels in more than 30 destinations on the European market since 2007.

Spanning Germany, Austria, Switzerland, Belgium, Great Britain, Spain, Hungary as well as Italy, the hotel group with its 9.500+ rooms and over 20,000 m2 of conference space, stands for hotels with unique ambiance, their own regional character and individual appeal. All according to the company’s credo of »feeling good«, providing 100% guest satisfaction. The company management for Europe is based in Berlin. Established in the 3-4 star superior category, the Leonardo Hotels umbrella brand is complemented by the »Leonardo Royal«, »Leonardo Boutique« and »Leonardo Inn« brands.

Leonardo Hotels is committed to promoting junior talent and developing professional and managerial staff. The proprietary Leonardo Academy gives 2,500 members of staff the opportunity to grow their personal skills in development programs.

a.maas@leonardo-hotels.com • y.goossens@leonardo-hotels.com

BUSINESS JURY

Anke Maas HR Director Leonardo Hotels Europe

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Louvre Hotels Group

Marieke van Baal Project Manager

Louvre Hotels Group is a major player in the global hotel industry, with over 1,100 hotels for a total capacity of more than 95,000 guest rooms in 48 countries. It operates a complete portfolio of 6 brands ranging from 1 to 5 stars: Première Classe, Campanile, Kyriad, Tulip Inn, Golden Tulip and Royal Tulip. Louvre Hotels Group is owned by Jin Jiang International Holdings Co. Ltd., one of China’s leading travel and tourism conglomerates. In the Benelux, Louvre Hotels Group is represented with the brands Golden Tulip and Tulip Inn (40 hotels), Campanile (20 hotels) and Premiere Classe (2 hotels).

In 2010, I graduated from the Hotel Management School Maastricht. In 2011, after finalizing my Master’s degree in International Business, I started working for Louvre Hotels Group as Assistant Operations Manager. Currently I am working as a Project Manager for the owned hotels in our Benelux network.

mvanbaal@louvre-hotels.com

MapsTell

Sebastiaan Rompa Founder

Founder of MapsTell, Sebastiaan Rompa has a cartographic background. Having been active as a publisher of maps and atlases, he published The Atlas of Experience in 1999. Having spent years studying psychometrics and the DISCmodel he made the link to use the map as a carrier of personal information and specifically behavioural styles. This formed the basis for the development of the sixteen different PersonalMaps, which together form the World of Difference.

BUSINESS JURY 40

With a creative team, a lot of experience in the world of training, IT and marketing, MapsTell now unrolls the applications Basic Mapping™, Personal Mapping ™. Professional Mapping ™ and Team Mapping™ on a worldwide scale.

sebastiaan.rompa@mapstell.com

Meininger

Eric van Dijk COO

Markus Pettinger Regional Manager Austria

MEININGER provides the service and comfort of an international budget hotel with a combination of regular and multi-bedded rooms, guest kitchens and game zones. The central location, high quality furnishings and good value appeal to a variety of customers. The bedrooms range from traditional double rooms through to rooms with multiple beds and dormitories, and are tailored and adapted to the particular target market and specific location. The unique layout and innovative design of a MEININGER hotel enables it to cater equally to school groups, families, individual travellers and corporate guests from across the world. MEININGER currently operates 16 hotels in ten European cities and is focusing on expansion.

Eric van Dijk: Eric joined MEININGER in 2013. Before MEININGER Hotels he gained a wealth of experience in both hotels and hostels at Generator Hostels. He took several career steps from Operations Manager over Managing Director to Director of Business Development and member of the board. Eric passion is to build with his team the MEININGER hotels.

Markus Pettinger: Best example for a stringent career at MEININGER. Markus joined MEININGER 2008 in part time during his studies. After graduating he started as Operational Manager where he was also responsible for the opening of further hotels. Finally being promoted as Regional Manager he also is responsible for Training & Development at MEININGER.

eric.vandijk@meininger-hotels.com • markus.pettinger@meininger-hotels.com

Mise en Place

Chief Happiness Officer

Patricio Quiroz Project Manager

Talent grows, where people play, have fun and are happy. This is the foundation on which Mise en Place is being built since 1994. Mise en Place is a community where friends are made while excelling within the hospitality industry. Not just an ordinary staffing agency, but a playing field where hospitality is always being reinvented. By believing in the talent of our employees, we believe we can make a difference. In their own lives, our relationships, in our organization and in the world around us. At the moment, there are more than 5.000 well-trained and professional colleagues. Internationally we have offices in The Netherlands, Belgium, Austria, Spain, Germany and Luxembourg. With more than 150.000 completed projects per year for many party caterers, hotels, party venues, events and convention centres you could call us a real specialist.

Lisette van Asten: I am a graduate of Hotel Management School Maastricht (1993). As a co- founder of Mise en Place, I am an all-rounder (like all of my colleagues). At the moment I may call myself Chief Happiness Officer. We don’t look for happiness, we create it! Both for our jobpers as for our customers.

Patricio Quiroz: I started to work at Mise en Place Austria in 2007. I worked as a Project Manager and later as Quality Manager. I left the company in 2011 and returned in 2015 to build up the company in Austria. My main tasks are recruitment, human talent management and quality management. It is my passion to build up young talents for the Mise en Place funnel and contribute to the development of young people.

lisette.vanasten@miseenplace.eu • patricio.quiroz@miseenplace.eu

BUSINESS JURY

Lisette van Asten

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NH Hotel Group

Peter van Putten Director HR

NH Hotel Group is one of the top 25 chains in the world and one of the main ones in Europe. It operates almost 400 hotels with around 60,000 rooms in 26 countries across Europe, America and Africa. The Company stands out in quality, with carefully thought out decoration, intended to please all tastes and making the guest feel comfortable. Our establishments are equipped with the most advanced technology to facilitate communication, work and entertainment for its clients. The gastronomy is another priority for hotels in the Chain, offering guest first-rate cuisine. As a patron of the arts, NH Hotel Group feels especially honoured to count on the support of Mario Vargas Llosa, recent winner of the Nobel Prize for Literature. I laid the foundation for my career in hospitality in Wageningen after which I also completed Cornell University. I am responsible for the Human Resource Department in BeNeLux, FR, UK and Africa.

My role consists of guiding and managing the overall provision of Human Resources services, policies, and programs.

The major areas, I direct are: Employee relations, services and counselling, Employee and community communication, Compensation and benefits administration, Employee safety, welfare, wellness and health, Charitable giving, Talent management, Recruiting, staffing and organizational planning, Performance management and improvement systems, Organization development, Employment and compliance to regulatory concerns, Employee orientation, development, and training and Policy development and documentation

p.putten@nh-hotels.com

Postillion Hotels

Erik-Jan Ginjaar Regional Director

Lodewijk van Grootel Resident Manager

Meet Work Stay at Postillion Hotels Netherlands! Postillion Hotels is a Dutch hotel chain with hotels in Amersfoort, Arnhem, Deventer, Dordrecht and Bunnink. With the overall concept ‘Meet Work Stay’ we respond to all the needs of the modern business traveller. Guests can book real time online meet and workplaces, and as the first hotel chain in the Netherlands they can even pay directly with credit card. We are the meeting experts and we will meet all your expectations. In addition, all locations are certified by Green Key on gold level and appreciated for their efforts in the field of sustainability and corporate social responsibility (CSR).

BUSINESS JURY 42

Postillion Hotels: Central location of the hotels along main highways • 15 minutes fix guarantee • Meeting host available for personal support • Easily accessible by public transport within 15 minutes from the city centres • Meeting rooms, workplaces and accommodation bookable online • All six hotels are Golden Green Key rated (CSR)

erik-jan.ginjaar@postillionhotels.com • lodewijk.vangrootel@postillionhotels.com

PPHE Hotel Group

Jaklien van Sterkenburg Vice President People Development & HR

Veronique van Bree

Hotel Manager Park Plaza Eindhoven

PPHE Hotel Group Limited is a Guernsey registered company and through its subsidiaries, jointly controlled entities and associates, owns, leases, develops, operates and franchises full service upscale and lifestyle hotels, predominantly in Europe.The majority of the Group’s hotels operate under two distinct brands, Park Plaza®Hotels & Resorts and art’otel®. The Company has an exclusive licence from CarlsonSM, to develop and operate Park Plaza®Hotels & Resorts in Europe, the Middle East and Africa. The art’otel® brand is fully owned by the Group.

Our portfolio of owned, leased, managed and franchised hotels comprises 38 hotels in operation offering a total of more than 8,300 rooms. Our development pipeline includes four new hotel projects, one hotel extension and reconfiguration and two rebranding projects.

Jaklien van Sterkenburg is responsible as VP People Development & HR of PPHE Hotel Group for the overall implementation of the Corporate HR strategy since 2007 and shaping the HR platform to facilitate the growth of the Company; she gained her experience in different roles within PPHE Hotel Group and other international hotel companies. Veronique van Bree is a passionate Hotel Manager of Park Plaza Eindhoven since 2014, before joining Park Plaza Eindhoven she worked in different roles with other national hotel companies.

jsterkenburg@pphe.com • vbree@pphe.com

Robinson Club

Annika Tarlowski Manager HR Marketing

Sophie Hirthe HR Recruiting

Annika Tarlowski: ‘As a Manager HR Marketing, it is my job to strengthen the employer brand ROBINSON and to position the company as an attractive employer in the market’.

Sophie Hirthe: ‘As a member of our Recruiting team, it is my job to fill these vacancies’.

annika.tarlowski@robinson.de • sophie.hirthe@robinson.com

BUSINESS JURY

The Robinson Club GmbH is a German tourism company based in Hanover and is a 100 percent subsidiary of the TUI Group. Under the slogan “A new experience every day”, ROBINSON operates owned and managed properties in Europe, Africa and Asia. The company’s five year strategy entails increasing its current portfolio of 26 club hotels to 40 properties worldwide, a task that is associated with an increasing demand for qualified employees and executives.

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Stenden University of Applied Sciences

Sjoerd Gehrels Lecturer

The Academy of International Hospitality Research (AIHR) is the research unit of Stenden Hotel Management School (Stenden HMS) at Stenden University of Applied Sciences in Leeuwarden. With its 2.500 students and campuses in The Netherlands, Qatar, South-Africa, Bali and Thailand, Stenden HMS is the one of the biggest and most cosmopolitan hotel schools in the world. This profile and position of Stenden HMS offer AIHR a truly international platform for undertaking research.

Dr. Sjoerd Gehrels started in Stenden UAS in 1989, after 10 years in the hospitality industry. He is course leader for the MA/MSc Dual Degree programme in International Hospitality & Service Management. In December 2014, Sjoerd was appointed by Stenden HMS as UAS Professor (Lector), Innovation in Hospitality. Sjoerd holds an MSc (University of Surrey), MBA (Oxford Brookes University) and a Doctorate (University of Stirling). His research focusses on innovation in hospitality with the emphasis on HR (Employer Branding) and value creation. Sjoerd is the Research in Hospitality Management journal co-editor and editorial board member for the European Journal of Tourism Research.

sjoerd.gehrels@stenden.com

The Russell Partnership / Russell Partnership Technology

Peter Russell

Operations Manager The Russell Partnership is a consultancy specialising within the Business and Industry, Education, Conference Arenas and Hotel markets delivering creative solutions and commercially viable results from strategy creation to concept origination and implementation. The Russell Partnership has pioneered an innovative approach to the creation and development of commercially viable and effective business solutions within the catering and hospitality industry’s.

BUSINESS JURY 44

This strategic methodology is founded on practical experience, consumer research and supported by a collection of unique inter-related operational models. The Russell Partnership has achieved an unrivalled reputation within the industry, endorsed by prestigious committee and accredited association. Russell Partnership Technology produce industry leading simulation programs for the hospitality, restaurant and tourism industries. We license our products for educational use and deliver industry training and events. We also utilise our simulation platforms to deliver hotel feasibility projects for clients who are in the process of designing, developing or building hotel properties. We have worked with a variety of major hotel companies to deliver courses using our simulation programs, including, Hilton, Marriott, IHG, Wyndham and Accor. Our simulation programs are also used by business schools, hospitality management schools, universities and colleges worldwide.

peter.russell@russellpartnership.com

VanDrie Group

Patricia van Krieken Marketing Manager

The Dutch-owned VanDrie Group is not only the world market leader in veal, but also a company built on the best family traditions. It was in the early 1960s that Jan van Drie purchased his first newborn calf for fattening. Today, with more than 25 companies, the group is the largest integrated veal producer in the world and thereby the global market leader in veal and the largest producer of calf milk. Monitored by Safety Guard, a unique integral chain management system, approximately 1.5 million calves are processed each year, more than 95% of which are exported all around the world.

All companies in the VanDrie Group are for 100% aware of their responsibility for optimum quality in the products to be supplied. This is true of the livestock farm, the calf feed production and the meat companies. We work together to offer that guarantee to the end user. This is what prompted the VanDrie Group to devise an integrated approach, guided by the most advanced control systems. Furthermore, integration is the perfect answer to constantly changing consumer needs and market trends. For this reason, the VanDrie Group, with its globally unique integrated production chain, is chosen.

Respect for people, animals and quality has been second nature at the VanDrie Group for generations. It forms the basis of our craftsmanship and partnership, and it’s the key to the product that is ultimately delivered: Controlled Quality Veal.

vankrieken@kalfsvlees.nl

Yays Concierged Boutique Apartments

Peter Heule

Managing Director

The buildings are situated in vivid quarters, outside the touristic city centre where there is an opportunity for the creation of a high degree of interaction with the particular quarter, its residents and local businesses. With Yays you have the opportunity to unlock the hidden treasures of a city neighbourhood.

Yays makes visitors feel like a resident.

The past year Yays opened 3 buildings in Amsterdam; Yays Bickersgracht, Yays Oostenburgergracht and Yays Zoutkeetsgracht combined offering of more than 100 apartments.

peter@shortstaygroup.com

BUSINESS JURY

Yays is a new ‘travel and stay’ concept that reroutes urban tourism. Yays offers comfortable concierged boutique apartments in historical and industrial buildings, restored with respect and love for the neigbourhood and hosted by a concierge recruited from the local area. A concierge that is able to give you personal service, to make sure you are welcome and informed.

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Factsheet How to reach the organisation?

Jordy de Graaff M: +31 6 52 83 81 50 E: organisation@emcup.eu

Vera Wissink M: +31 6 37 00 63 78 E: organisation@emcup.eu

The locations Stayokay Maastricht Maasboulevard 101 6211 JW Maastricht +31 (0) 43 750 1790

Hotel NH Maastricht Forum 110 6229 GV Maastricht +31 (0) 43 383 8281

Hotel Management School Maastricht Bethlehemweg 2 6222 BM Maastricht +31 (0) 43 352 8282

FACTSHEET 46

Maastricht Exhibition & Conference Centre Forum 100 6229 GV Maastricht +31 (0) 43 383 8383

Social Media T #emcup2016 T @emcup_ f emcup.eu

SOCIAL MEDIA & NOTES

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European Mise en Place Cup • P.O. Box 4260 • 6202 WC Maastricht • The Netherlands tel: +31(0)43-3561091 • fax: +31(0)43-3264263 • organisation@emcup.eu www.emcup.eu • T #emcup2016 • f emcup.eu