CPaaS success stories Cloud communication enablement
World leading CPaaS vendor Company Type Market leading Global CPaaS provider
SETTING THE SCENE
CHALLENGES The world's leading Communication Platform as a Service (CPaaS) provider was looking for a full spectrum of UK numbers to power its voice and messaging business.
Global with UK entity
They required a UK partner to provide them with a full spectrum of DID and numbering capabilities, which included non-geographic, toll free as well as voice and SMS enabled mobile numbers, with a managed porting and interconnect service underpinning it all. They also wanted optimal operational and financial efficiency by accessing these numbers using a single interconnect.
Services Business voice, messaging, e-mail and video platform
They had failed to acquire the level and breadth of service they were looking for by using other global voice, DID and UK providers, and reached out to us in the hope we could meet their expectations.
Location
AUTOMATION, PEOPLE, INTELLIGENCE
SOLUTIONS APIs for efficiency
Managed number hosting
Self-serve
Dedicated service management
Complete portfolio
Regulatory support
Operational efficiencies through an API-driven wholesale interconnect.
Control and agility using a self-serve numbering portal.
Access to all types of numbers (including voice and SMS enabled) using a single trunk.
Managed number outsourcing in addition to the Gamma numbering range.
Personalised, knowledgeable and dedicated account management to meet specific requirements.
Deep UK market regulatory knowledge is offered as a value add service as required.
www.hottelecom.com