Human Resources - Spring 2019 (Vol 24, No 3) - Why the words we use matter!

Page 20

OCCUPATIONAL MINDFULNESS SHAHBAZ WAHAB

– an organisational strength

Traditionally, when looking at organisational performance, we tend to look at it from the perspective of ‘skill level’ and ‘expertise’. Wahab Shahbaz, from Massey University, suggests there is another way of measuring organisational performance that may be more reliable, and potentially a better predictor of workforce capability.

T

raditionally, organisational performance is linked to the skills and experience of its employees. More and more frequently, however, leaders are beginning to look at the ‘psychological capital’ of the organisation and how this can play an equally important role in the overall success of an organisation.

Leaders are beginning to look at the ‘psychological capital’ of the organisation and how this can play an important role in the overall success of an organisation. What do we mean by psychological capital? This aspect of human capital 18

HUMAN RESOURCES

SPRING 2019

involves the employee’s mental strength in terms of hope, confidence, resilience and optimism. An organisation with hopeful employees tends to perform well in adverse and challenging situations compared with the organisation with staff who are not as optimistic (Luthans et al, 2004). Hence, psychological capital can provide an organisation with a competitive advantage in the marketplace.

Psychology capital is the employee’s mental strength in terms of hope, confidence, resilience and optimism. An essential part of psychological capital is mindfulness. Mindfulness is defined as a state of attention to, and awareness of, the present moment. It is an innate ability of an individual that varies within and between individuals.

Mindfulness is defined as a state of attention to, and awareness of, the present moment. Mindfulness, as psychological capital, is called occupational mindfulness.

Occupational mindfulness determines how attentive and aware employees are within an organisation. Through my research at Massey University, I have been looking at how occupational mindfulness can predict organisational performance. Alongside this, I want to understand how leaders can incorporate occupational mindfulness into the workplace to obtain optimal corporate performance. Potentially, occupational mindfulness can predict the organisation’s performance in three ways. 1. Occupational mindfulness reduces the risk of accidents. Mindful employees tend to perform their tasks with attention and awareness that decreases the rate of mistakes and errors. For example, if the medical staff in a hospital are conducting their work mindfully, there are fewer medication errors. In contrast, the absence of mind can have extreme consequences in a hospital setting (Brady, O’Connor, Burgermeister and Hanson, 2012).

Occupational mindfulness reduces the risk of accidents.


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Articles inside

From the Editor

1min
page 5

Are businesses really embracing continuous performance management?

3min
pages 34-35

NZ workplaces' evolving response to domestic violence

2min
page 46

Research Update: This is different

6min
pages 44-45

Student Perspective: My journey in Human Resources

3min
page 43

Regional Roundup: Taranaki Branch

3min
page 42

Diversity: Driving action in workplace diversity and inclusion: five key questions

4min
pages 40-41

PD Spotlight: When it comes to workforce strategy, you need the tools for the job

6min
pages 38-39

HRNZ - Get Chartered | PD Programme

1min
page 36

Insights: Are we doing diversity and inclusion wrong?

5min
pages 32-33

Productivity: How to make work more enjoyable

4min
pages 30-31

Why the words we use matter

9min
pages 26-29

Welcome to HRNZ

2min
page 4

Employment Law: Avoiding a flimsy fixed term

4min
pages 24-25

L&D: Providing the living wage – and then what?

5min
pages 22-23

Occupational mindfulness – an organisational strength

4min
pages 20-21

Why soft skills are becoming the most valuable and sought after human asset

7min
pages 16-19

Member Profile: Maeve Neilson

4min
page 15

Member Profile: Denise Hartley-Wilkins

4min
page 14

HRNZ Conference Review - Being bold!

9min
pages 8-12

News Roundup

3min
pages 6-7
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