HReview

Jahanvi Dhingra MBA- 4, 2022-24

LOVE 'EM OR LOSE 'EM: GETTING GOOD PEOPLE TO STAY

AUTHOR: BEVERLY KAYE & SHARON-JORDAN EVANS

PUBLISHED: 6 JANUARY 2014

Love em or lose em' by Beverly Kaye and Sharon-Jordan Evans is part fiction, and a one-stop guide to breaking the myths associated with employee relationship management and speaks volumes on modern retention techniques in simple and crisp language

The book follows through with the narration of AJ, an employee at a tech-based firm who has suddenly decided to resign despite being one of the top performers The catch is that his decision has not been a wake-up in the middle of the night epiphany but a pile-up of ‘n’ number of concerns that the firm at large and his manager failed to recognize as a part of their HRM responsibilities

It advises of various initiatives that managers today can and must take up to imbibe employee retention; many of them centering around effective communication with the employee around his job expectations, satisfaction, career management, and valid concerns if any

It microscopes on the direct reporting managers and how they can play a vital role in engaging the employees with the organization Mainly, keeping them in the loop regarding their job attitude, performance, grievances, and issues that can be addressed at the root level to prevent future damage To quote an excerpt from the novel that lays down a concise guide for managers, explaining how they can buck up their employee retention;

"Five steps you can take routinely will build your talent pipeline and support your employees’ search for a good career fit:

Step 1: Know their talents.

Step 2: Offer your perspective.

Step 3: Discuss trends.

Step 4: Discover multiple options.

Step 5: Co-design an action plan."

As evident, the authors are aware of the various writing styles that need to be adopted in a piece of such nature, and how certain important content must be given the necessary attention.

If anything needed to be better, it could be the addition of the authors' personal experience with the matter. Their stories would make the advocated theories more concrete to the reader and develop a sense of trust, as they preach in the course of the book while discussing employee-employer top-down feedback and appraisal.