Employee Benefits Asia 2016 Hong Kong, Delegate Book

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9 -10 AUGUST 2016 THE MIRA, HONG KONG


ZURICH INSURANCE. FOR THOSE WHO TRULY LOVE THEIR BUSINESS. 2 | EMPLOYEE BENEFITS ASIA 2016


EDITOR’S NOTE REWARDING YOUR EMPLOYEES What perks employees want the most is a question C&B professionals ask themselves constantly. While several companies have made the news this year with creative offers such as free Teslas and free college tuition for children of employees, finding out what staff really want remains a challenge for the HR sector. Although companies are offering a wide range of benefits, medical benefits remains a key in retaining and attracting talent. With the advancement in technology, more employers are offering mobile devices to employees to encourage them to exercise more by tracking the number of steps they take every day.

During the two-day conference, you can look forward to several sessions in the form of keynote presentations, exclusive interview and real-life case studies, accompanied by panel discussions on the best practices in developing the best compensation and benefits strategies. Like all conferences produced by the Human Resources team, we expect HR professionals to be proactive in sharing tips and tricks about what works and what doesn’t and discussing today’s most compelling issues regarding C&B. We hope you enjoy the event and we look forward to hearing your feedback.

However, the most important function of these devices is to help track the health data of employees and help the organisation develop better employee healthcare programmes. Research has shown that despite a heightened awareness of health and wellness, up to 68% of HongKongers worked while they were sick last year, resulting in HK$30.6 billion of lost productivity. Moreover, staff underuse of preventative services continues to be a major cause for driving up medical costs. This means establishing a workplace culture of health by encouraging prevention and the promotion of healthy lifestyles remains a challenge for C&B professionals, which is why Employee Benefits Asia is back for the second consecutive year, gathering the smartest minds to tackle challenges in C&B.

Anthony Wong Editor Human Resources anthonyw@humanresourcesonline.net 1 | EMPLOYEE BENEFITS ASIA 2016


CONFERENCE DAY 1 9 AUGUST 8:30am

Registration

9:30am

Opening address Anthony Wong, editor, Human Resources

EMPLOYEE BENEFITS PROGRAMMES 9:40am

Engaging your workforce through personalised benefits and wellness • • •

The new workforce encompasses a diverse demographic – from the demanding and hard-to-retain Gen Y employee to the retirement-defying senior executive. How can companies address these varied needs through personalised wellness and benefits? How companies can leverage their existing insurance spend to get flexible benefits and workplace wellness to address pain-points such as escalating healthcare costs, worsening employee health, ill-fitting one-size-fits-all benefits and ever-increasing administrative burdens. Case studies on companies that have successfully launched corporate wellness programmes and the outcomes of those programmes.

Rachael Tay, vice-president, sales, CXA Group

10:20am

The use of big data for employee health benefits • • •

The devices and technology available. Privacy and legal concerns over the use of big data to track an employee’s health data. The best practices in using big data in employee benefits.

Liana Attard, principal, AMEA employee health and benefits consulting leader, Mercer Marsh Benefits

11:00am

Coffee break

STRATEGIES OF RETAINING TALENTS 11:30am

Optimising the investment of employee benefits on the talent • • •

How to analyse the critical workforce in the organisation. How to differentiate the base salary for talent. How to prioritise the resources and allocate different benefits programmes for talent.

Ceyda Kamhi Ozyel, director, compensation and benefits, Asia, Philip Morris International

Possible ways to fulfill the benefit gap of your employees 12:10am

• • •

Insight from current Medical fee survey and its usage. How employees prefer to have medical benefits. Options of benefits structure to fulfill employees’ need.

Elaine Chan, chief health officer, general insurance, Zurich Insurance

12:50pm

Lunch

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BALANCING THE BUCKS AND THE PERKS 2:00pm

How to satisfy employees’ needs and maintain a good atmosphere in the company while cutting costs • •

Rewards and recognising your employees with alternative reward options. Recognition is the way you can maintain high morale and improve the climate in your department or area.

Kris Lui, global head of human resources, C&A

SALARIES 2:40pm

Driving an excellent performance by reinforcing the rewards programme • • •

Offering salary increments with a fair and standard assessment process. Long-term pay rises play an important role in retaining employees compared with bonuses. Does a salary increment have a more impactful effect for future performance?

Deborah Mannas, group head of human resources, Wallem

3:20pm 3:50pm

Coffee break Panel discussion: The best practices of one-off bonuses and long-term pay rises • • •

Do employees prefer one-off bonuses or long-term pay rise plans? Which rewards are more practical and popular among employees? What is the fairest way to calculate a bonus? What is the best plan for a long-term pay rise?

Panellists: Theresa Chong, group human resources director, Amoy Food Kris Lui, global head of human resources, C&A Sunny Fong, senior director, rewards, mobility and HRBP, McDonald’s high growth and foundational Asia markets, McDonald’s Deborah Mannas, group head of human resources, Wallem Moderator: Anthony Wong, editor, Human Resources

4:30pm

Closing remarks Anthony Wong, editor, Human Resources

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CONFERENCE DAY 2 10 AUGUST 8:30am

Registration

9:30am

Opening address Anthony Wong, editor, Human Resources

LATEST TRENDS IN HEALTHCARE AND WELLBEING 9:40am

Creating effective total rewards strategies in boosting employee motivation • • •

Why the traditional SMART objectives are unlikely to work. Best practices in designing work and benefits that inherently motivate employees. Customising rewards program for employees in order to drives the business excellence.

Gordon Bedford, global director, environment, health & safety and corporate social responsibility, Mattel

10:20am

Panel discussion: Medical care benefits – still the biggest concern for employees • • • •

What are the latest wellness programmes being implemented in Asia Pacific? Other healthcare benefits – dental, vision and chronic disease care for employees. Do these medical care benefits include different employees in the companies? Other than traditional healthcare benefits, what kinds of benefits do employees prefer? (for example, flexible working environment, inclusive programme, transparent career path, talent mobility, etc).

Panellists: Ricky Long, director, people and performance - Asia, Colliers International Vanessa Yen, head of HR Asia, institutional banking and markets, Commonwealth Bank Sonia Leung, director, head of human resources, Greater China, Knight Frank Moderator: Elaine Chan, chief health officer, general insurance, Zurich Insurance

11:00am

Short escape to Macao

11:10am

Coffee break

11:40am

DNA-based health care benefits for your employees • • •

How advances in DNA technology can be a part of your health care programme. What does personalised health mean. Using health tech as a differentiator to attract talent.

Danny Yeung, chief executive officer, Prenetics

EXPAT BENEFITS 12.20pm

What makes employees more willing to be relocated to other places? • • •

Understanding the necessities for relocation. Offering a set of relocation packages to help them adapt to the new environment. How to cater for the employee relocating with their family.

Grace Xu, human resources director, Hong Kong and Macau, Richemont

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1:00pm

Lunch

ENGAGING EMPLOYEES 2:00pm

Engaging and retaining Millennials in your company • • • •

How to attract different generations to join the workforce (for example, Millennials, Baby Boomers, etc). What do Millennials/young people want from the company? (for example, student loan repayments rather than a retirement plan). Holistic reward strategies to attract Millennials – other than salary, non-cash benefits are also a critical factor in engaging Millennial employees. Making the career path foreseeable in the company.

Joanna Lee, head of human resources, Bauhinia Coatings (Yip’s Chemical)

2:40pm

Exclusive interview: How to satisfy employees’ needs and maintain a good atmosphere in the company while cutting costs. • • •

Rewards and recognising your employee with alternative reward options (for example, executives extra holidays benefits). Recognition of employees is the way you can maintain high morale and make improvements. Understanding what employees need in order to have an effective allocation of resources.

Theresa Chong, group human resources director, Amoy Food

3:00pm

Coffee break

DIVERSITY AND INCLUSION 3:30pm

Panel discussion: Building an inclusive working environment for LGBT employees • • •

Building a more inclusive workplace and culture within the company for LGBT employees. Offering equal healthcare and wellness benefits for LGBT employees. How to manage a diverse workforce in your company (for example, recognising all relationships by introducing a “non-traditional” family model).

Panellists: Florence Chan, senior manager of strategic programmes, Community Business Paul Choi, executive director, Human Capital Management (HCM), Goldman Sachs William Hallatt, partner and LGBT sponsor for Greater China, Herbert Smith Freehills Moderator: Anthony Wong, editor, Human Resources

4:15pm

Closing remarks Anthony Wong, editor, Human Resources

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Work hard, play hard! Montigo Resorts, Nongsa is the perfect backdrop to your next company retreat. Pack the trip with fun, engaging activities or take a more relaxed approach - either way your team will be sure to bond and get to know each other better. The best part? We’re giving you one of these exclusive offers for your retreat: Complimentary two hours tele-match activities. Complimentary upgrade for all villas to the next villa category, subject to availability upon reservation. Complimentary one coffee break with two snack items for your meeting. 30% off spa treatment (Not applicable for promotional items). Complimentary one round of soft drink during lunch or dinner. Complimentary 4-hour city tour, includes shopping mall or factory outlets.

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SPEAKERS

Theresa Chong

Joanna Lee

Kris Lui

Ricky Long

Group human resources director Amoy Food

Head of human resources Bauhinia Coatings (Yip’s Chemical)

Global head of human resources C&A

Director, people and performance – Asia Colliers International

Theresa Chong is the senior HR leader at Amoy Group and a member of the executive team that supports the growth strategies and global business plans. She leads the group’s organisation in Hong Kong and Shanghai covering the functions of human resources, administration and corporate communications. She has worked extensively to drive the talent management programmes at Amoy, focusing on leadership development and organisation culture enhancement. She has taken leadership in revamping Amoy’s vision, mission and values; redeveloping its talent management, and reviewing its leadership programmes for senior leaders and managers, including executive coaching, team personality profiling, 360-degree broad-base assessments and strengthening the leadership competencies in driving its core values.

Joanna Lee held HR positions in different leading global organisations before joining Bauhinia Coatings Group (BCG) of Yip’s Chemical in 2015. She has more than 20 years of experience specialising in integrating HRM strategies and systems to achieve the overall mission. She has worked in a variety of industries, including global retail sourcing, high technology, telecommunications, manufacturing and chemical. With her expertise in organisation development, recruitment, performance management, leadership and management coaching, she deploys a participative management style in fast-paced diverse workforces in different countries. She has a master of science degree in strategic human resources management from the Hong Kong Baptist University.

Kris Lui has been a passionate and seasoned business-oriented human resources professional for 20 years with rich experience in international exposure and delivering business results via building sustainable organisational capability in diverse cultures, markets and matrix organisations. This includes Procter & Gamble, Sino Group and C&A Retail Fashion. Being a strategic engaging business partner, HR head and executive coach, she leads all-round roles of being a strategic partner, change agent, foundation builder and employee champion to meet various business needs. This includes creating new capabilities, turning around declining trends, stabilising realignments and accelerating success. She is also committed to building leaders, HR and women capability in the market via professional community work.

Ricky Long has more than 20 years of human resources management experience in companies engaged in both the service and technology sectors, having assumed positions at Sybase; SAS as head of human resources for Asia Pacific; and Atmel as senior director of the human resources department. Currently he is with Colliers as director of people and performance for Asia, with a strong focus on talent acquisition, talent management and organisation development. He graduated with a bachelor of arts degree from the University of Toronto and master of arts from the University of Guelph.

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SPEAKERS

Vanessa Yen

Florence Chan

Rachael Tay

Paul Choi

Head of HR, Asia, institutional banking and markets Commonwealth Bank

Senior manager of strategic programmes Community Business

Vice-president, sales CXA Group

Executive director, Human Capital Management (HCM) Goldman Sachs

Vanessa Yen is a strategic HR leader with all-rounded HR specialist knowledge and HR business partner experience gained with the world’s leading companies in banking (CBA, Fortis, Standard Chartered Bank, Bank of America), asset management (First State Investments), reinsurance (Swiss Re), business consulting (McKinsey & Co), professional services (PwC, EY), and executive search (Korn Ferry) in Asia. She is an advocate of D&I, LGBTI, woman directorship, and a believer in authentic leadership. She is the head of human resources for Asia at the Commonwealth Bank of Australia’s institutional banking and markets business in Asia, which covers five locations (Hong Kong, Singapore, Beijing, Shanghai and Tokyo) in the region.

Florence is a senior manager of strategic programmes. She is responsible for managing strategic initiatives, research and special projects at Community Business. As a UK qualified solicitor, Florence has comprehensive experience in the legal sector. She first worked in Human Rights, Asylum and Immigration Law before moving into Business Immigration and Global Mobility at one of the leading global Big Four accounting and consulting firms, PwC Legal in London. Florence has since worked for Ernst & Young Solutions LLP in Singapore as a Global Mobility Manager for the ASEAN region and for leading Employment law specialists, Lewis Silkin. Over the years, Florence has become increasingly involved with Pro Bono, Corporate Social Responsibility (CSR) and Diversity and Inclusion work. Her interest in thought leadership, inclusive business practices and employee rights in the workplace has led her to become part of Community Business team.

Part of CXA’s pioneering team, Rachael Tay is responsible for business development and building its flexi wellness marketplace offering across Asia. She was previously the Singapore director of business development at Mercer Marsh Benefits. A strong believer in win-win partnerships, she is focused on innovative benefits and wellness solutions for the modern workplace. Her work in driving healthcare cost containment, improved health outcomes and higher employee engagement helped CXA garner silver for Best Compensation & Benefits Consultant at the HR Vendors of the Year Awards. She has a PhD and B.Engg in materials science and engineering from Imperial College of Science, Technology and Medicine, University of London.

Paul Choi is an executive director in the human capital management division of Goldman Sachs in Asia and the head of Goldman Sachs University (GSU) and talent branding for the Asia Pacific region. He joined the firm in May 2000 as an associate in the investment banking division to manage the divisional training team for Asia. In 2002, he moved to HCM to become the head of GSU for Asia Pacific. In addition to his leadership role in HCM, he has also been actively involved in providing training advice to the firm’s key clients in Asia. He also chairs the LGBT Network Council for the firm in Asia Pacific. He has more than 25 years of international experience. Before joining Goldman Sachs, he worked at a number of multinational organisations, including Accenture, J.P. Morgan and Industrial Bank of Japan in cities such as Hong Kong, Shanghai, New York and London.

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SPEAKERS

William Hallatt

Anthony Wong

Sonia Leung

Gordon Bedford

Partner and LGBT sponsor for Greater China Herbert Smith Freehills

Editor Human Resources

Director, head of human resources, Greater China Knight Frank

Global director, environment, health & safety and corporate social responsibility Mattel

William Hallatt leads Herbert Smith Freehills’ financial services regulatory practice in Asia. He joined Herbert Smith Freehills as a partner in early 2014 and champions its LGBT activities and initiatives across Greater China. He has been instrumental in making positive changes to Herbert Smith Freehills’ HR strategies and practices to ensure it continually builds an inclusive working environment for its LGBT employees.

Anthony Wong oversees the editorial content for Human Resources in Hong Kong for its print, online and social media coverage. He is responsible for reporting on the latest happenings of the HR scene in Hong Kong as well as helping to grow Human Resources’ magazine’s presence in Hong Kong through the online and print products and industry events, conferences and award ceremonies. Wong joined Lighthouse Independent Media as editor in July 2015 after seven years as a senior reporter at the South China Morning Post reporting about the local job market and education scene.

Sonia Leung joined Knight Frank as director and head of human resources for Greater China where she is responsible for all HR matters in HK and China. She has extensive HR experience, including talent acquisition, compensation and benefits, performance management, employee relations and talent development and management. She had many years in the hospitality industry and before joining Knight Frank, she worked at K11 Concepts where she was responsible for overseeing the human resources and administration department for Hong Kong and China.

With experience of working in Asia, Europe and the US, Gordon Bedford delivers simple strategies that put quality and EHS (QEHS) at the core of business. In his previous role as Asia Pacific EHS director for PepsiCo, he introduced transformational leadership and engagement programmes that were adopted across the entire corporation. A particular strength is his ability, through the sciences of motivation and behaviour, to influence leaders at all levels to easily adopt QEHS and CSR as a core value. This results in programmes being integrated into the very DNA of the organisation. Before taking up senior executive positions, he was a British army officer.

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SPEAKERS

Sunny Fong

Liana Attard

Ceyda Kamhi Ozyel

Danny Yeung

Senior director, rewards, mobility and HRBP, McDonald’s high growth and foundational Asia markets McDonald’s

Principal, AMEA employee health and benefits consulting leader Mercer Marsh Benefits

Director, compensation and benefits, Asia region Philip Morris International

Chief executive officer Prenetics

Sunny Fong is a HR practitioner with more than 20 years of experience, primarily in the areas of international HR strategies, reward management and talent engagement. Currently at McDonald’s, he manages the reward function for the high growth and Asia foundational segments which cover European, Asia and Middle East markets. Before joining McDonald’s, he held managerial positions in the transportation, technology, chemicals and banking sectors. With a keen interest in HRM education, he has also held full-time and visiting appointments at local universities. He received his BBA and MBA degree from the Chinese University of Hong Kong, and then completed the DBA programme at the HK Polytechnic University. He is currently a fellow member of the HKIHRM.

Liana Attard is a principal based in Mercer’s Singapore office and is the AMEA EH&B consulting leader. She has 15 years in the insurance, broking and consulting industry with nine years experience focused on international benefits, regional consulting, GBM/RBM and multinational pooling. She is responsible for leading the regional consulting team across Asia and for the provision of consulting services to multinationals across multiple markets, including benefit strategies, governance, plan design advice, health and wellness strategies, innovation, multinational pooling, captives and analytics. She has worked in a variety of roles in the insurance and superannuation industry in Australia since 1997. Before joining Mercer in 2006, she worked at Aon as a broker/ consultant, and before that for various life insurance offices in roles ranging from business development to product management. She holds a diploma in financial markets and economics and a diploma in financial services and financial advice.

Ceyda Kamhi Ozyel is a C&B leader with 15-plus years working in diverse geographies and cultures. She is passionate about developing and managing talent, designing and implementing new concepts to drive change, and improving individuals and business performance. She is leading compensation and benefits for Philip Morris International in the Asia region. Recently, she participated in executive programmes in human resources at the London Business School and School of Industrial and Labor Relations, Cornell University. She lives in Hong Kong with her husband and two daughters. She enjoys yoga and painting and loves spending time with her family.

Danny Yeung, a serial entrepreneur, serves as chief executive officer for Prenetics, a technology-driven life sciences company specialising in DNA precision medicine. Before Prenetics, he was a founding partner of SXE Ventures having led multiple investments in genetic testing companies. He also founded uBuyiBuy in 2010 which was acquired by Groupon. Prior to him leaving Groupon in early 2014, he served as CEO of Groupon East Asia. His entrepreneurial journey started at 25 when he franchised Hong Kong dessert chain Hui Lau Shan into the US. After exiting Hui Lau Shan, he successfully ventured into hospitality furniture and executed multi-million dollar projects with MGM City Centre. He received his BS in MIS from the University of San Francisco. His life motto is, “play hard, work harder”.

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SPEAKERS

Grace Xu

Deborah Mannas

Elaine Chan

Human resources director, Hong Kong and Macau Richemont

Group head of human resources Wallem

Chief health officer, general insurance Zurich Insurance

Grace Xu is a seasoned HR practitioner with more than 10 years of human resource corporate and consulting experience. Xu, originally from Shanghai, joined Richemont China six years ago. She moved to HK with her family in August 2014. Before joining Richemont, she worked for Ernst & Young in transaction services as senior manager. Her area of expertise includes HR strategy development, organisation design, total rewards design, workforce/ cultural integration, performance management, talent management and change management.

With more than 25 years of work experience, of which almost half has been heading up the HR function, Deborah Mannas has been instrumental in setting the human capital vision and driving out talent management programmes across her previous and current organisations. She has a strong background in learning and development and is an experienced coach and facilitator, particularly with respect to performance management and recruitment. She is passionate about creating a sustainable work culture driven by a positively motivated, fair, transparent and results-oriented workplace and has helped business managers succeed by training, coaching and working with them to align and reward their teams. In her presentation, she makes the case for driving performance throughout the year.

Elaine Chan is the chief health officer of Zurich’s general insurance business in Hong Kong. She is responsible for managing the strategic development and performance of Zurich’s accident and health insurance business. She has extensive experience in building distribution channels, partnership alliances, product development, as well as best practices in the healthcare and medical insurance business for more than 25 years. Before Zurich, she was with AXA as its chief health distribution officer. She has also worked with a number of key insurers, including AIA, Manulife, CIGNA and BUPA focusing on employee benefits and medical insurance. Currently, she is a task force member of the Food and Health Bureau’s primary care working group; a member of the consultative group on the health protection scheme under the Health and Medical Development Advisory Committee; as well as a co-opted member of the working group on the regulation of private hospitals under the steering committee on the review of regulation of Private Healthcare Facilities. She is also a mentor of the mentorship programme for the School of Public Health and Primary Care of the Chinese University of Hong Kong. She is also now the deputy chairperson of the Healthcare Reform Taskforce, a committee member of the Medical Insurance Association and served as chairperson of the Medical Insurance Association from 2006-2009 under the Hong Kong Federation of Insurers.

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SPONSORS PLATINUM SPONSOR

GOLD SPONSOR

SILVER SPONSOR

Zurich Insurance

CXA Group

Mercer Marsh Benefits™

Being part of Zurich Insurance Group, Zurich Insurance (Hong Kong) offers a full range of flexible general insurance and life insurance solutions for individuals as well as commercial customers, catering to their insurance, protection and investment needs. Our presence in Hong Kong dates back to 1961. We are one of the top five general insurance providers in Hong Kong*. Zurich Insurance Group is a leading multi-line insurer that serves its customers in global and local markets. With about 55,000 employees, it provides a wide range of general insurance and life insurance products and services. Zurich’s customers include individuals, small businesses, mid-sized and large companies, including multinational corporations, in more than 170 countries. The group is headquartered in Zurich, Switzerland, where it was founded in 1872. The holding company, Zurich Insurance Group Ltd (ZURN), is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) programme, which is traded over-thecounter on OTCQX. Further information about Zurich is available at www.zurich.com. *Source: Office of the Commissioner of Insurance, based on gross premiums, 2015.

CXA is Asia’s first one-stop flex wellness marketplace that transforms a company’s current healthcare spend into an integrated benefits and wellness programme that rewards employees for becoming healthier. Employees can allocate their employer contribution between insurance coverage and wellness services from CXA’s benefits marketplace to suit their individual needs. CXA manages the administration for HR and provides the ROI data (baseline health risks/ biometrics, activities, claims, costs) to help HR improve their workforce health and cut claims costs. Companies appointing CXA as broker receive the standard platform at no additional cost, together with its analytics, flexible benefits and workplace wellness administration. CXA has broking operations across eight countries in Asia.

Mercer Marsh Benefits™ provides clients with a single source for managing the costs, people risks and complexities of employee benefits. The network is a combination of Mercer and Marsh local offices around the world, plus country correspondents who have been selected based on specific criteria. Our benefits experts located in 135 countries and servicing clients in more than 150 countries are deeply knowledgeable about their local markets. Through our locally established businesses, we have a unique common platform which allows us to serve clients with global consistency and locally relevant solutions.

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EXHIBITORS & PARTNERS EXHIBITOR

EXHIBITOR

MEDIA PARTNER

MEDIA PARTNER

Macao Government Tourism office (MGTO)

Montigo Resorts, Nongsa

Community Business

Senior HR Forum

MGTO positions Macao as a world centre of tourism and leisure through various destination marketing and public relations activities in Hong Kong. MGTO puts great emphasis on promoting business tourism and launched the “Travel Stimulation Program” to support corporate incentive trips to Macao. With a minimum of 25 non-Macao guests with at least two nights stay in Macao, tourist information kits and welcome gifts will offered.

Montigo Resorts, Nongsa is located in a private enclave along the coast of Indonesia’s Batam Island. The resort is only 30 minutes from Singapore by sea and a stone’s throw from 18-hole golf courses, cultural and historical sites, major shopping malls and entertainment areas. This tropical haven of 88 modern villas and 23 luxury residences boasts exciting activities, rejuvenating spa treatments and creative dining options. It is also the perfect backdrop to your company retreat. Pack the trip with fun, engaging activities or take a more relaxed approach – either way your team will be sure to bond and get to know each other better.

Community Business is a not-forprofit organisation, whose mission is to lead, inspire and support businesses to have a positive impact on people and communities. Recognised as a thought leader in corporate responsibility in Asia, Community Business conducts research, facilitates networks and events, leads campaigns and provides consultancy and training. With a focus on Responsible Business, its key areas of expertise include: Community Investment, Diversity & Inclusion and Work-Life Balance. Founded in 2003 and based in Hong Kong, Community Business works with companies of all sizes and from diverse industries across Asia, harnessing the power of business to drive social change. For more information, visit www. communitybusiness.org.

Senior HR Forum is a peer-to-peer support group where members discuss organisational and people management issues important to firms operating in Hong Kong and around the region. The mission is to create a network of leadership forum and corporate representative members (excluding consultants, practitioners and agents), who are senior HR executives, with regional roles, who share concepts, experiences, best practices and innovations in the HR field.

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Delegate feedback form Your evaluation of this conference is very important to us

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PART I: OVERALL EVENT EVALUATION 3. Please evaluate the followings using the scale: 1=POOR, 5 = EXCELLENT please circle one Overall Conference:

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4. What has been the most beneficial aspect for you in attending this event?

PART II: SESSION EVALUATION 5. Which speakers or session did you enjoy the most or were of most value to you?

6. What additional topics should be added to the event?

PART III: INDUSTRY UPDATES 7. What do you regard as the biggest issue or challenge facing in your current role & industry at present?

8. Are you interested in the following topics or issues? Please tick topics which are of interest to you. Talent Management

Training & Development

Workforce Mobility

Recruitment and Retention

Employee Value Proposition

Employee Healthcare

HR Technology & Analytics

Employee Engagement

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