Employee Benefits Asia, Malaysia 2015 - delegate book by Human Resources Online

05 - 06 AUGUST CONNEXION@NEXUS MALAYSIA

DELEGATE BOOK

w w w. h u m a n re s o u rc e s o n l i n e . n e t / e m p l o y e e - b e n e f i t s / 2 0 1 5 / m y

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Consortium of Global Partners

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SEGi University (DU031-B) No. 9, Jalan Teknologi, Taman Sains Selangor, Kota Damansara, PJU 5, 47810 Petaling Jaya, Selangor Darul Ehsan. T 603 6145 1788 E paceinfo@segi.edu.my TOLL FREE 1800 88 7344

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CONTENTS

EDITOR’S NOTE

AGENDA

SPEAKERS

SPONSORS

PARTNER

DELEGATE FEEDBACK FORM

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EDITOR’S NOTE Benefit from the best Gone are the days where companies had the luxury of tossing up money at the problems they faced. The world before the financial meltdown of 2008-09 was one characterised by excess, while the era since has been often classified as the new normal.

That is why Employee Benefits Asia is back for the fourth year running to help HR leads and C&B specialists truly understand the promise – and pitfalls – of leveraging benefits to improve the attraction and retention of staff.

Low hanging fruit is harder to come by for organisations, which now have to go the extra mile in most geographies and product lines, or when targeting consumer groups.

Held in Singapore for the past three years, this year we take pride in hosting the conference in Kuala Lumpur as well as Hong Kong to bring a truly regional experience in terms of the learning as well as networking.

Innovation – be it in the form of newer solutions or newer ways of doing things – is repeatedly proving to be the key source of competitive advantage. The impact of all these developments has not been lost on those in charge of devising the best ways to attract, reward and retain an organisation’s critical talent. HR teams, and their compensation and benefits professionals, have been party to a sea change in their job descriptions. Recent research in the field identified managing costs as the top business challenge. This theme spilled over as a top driver of rewards as well, which the study identified as external benchmarks, performance management and cost management.

As with every conference produced by the Human Resources team, we have an excellent line-up of experienced professionals to debate, discuss and share best practices and case studies. Throughout these two days, you can expect discussions and case studies on various aspects of compensation and benefits, including global versus local strategies, return on investment, and if cash really still is king. It is time to find untapped sources of innovation in C&B, create measurable reward strategies and devise innovative benefits programmes. So, let’s get talking.

But is really about costs versus compensation? Rather than being at opposing ends of the spectrum, costs and compensation have emerged as complementary. What that means for C&B professionals this year and at least the next is a continuing focus on defining what performance and productivity mean to the organisation.

Aditi Sharma Kalra Regional editor Human Resources aditis@humanresourcesonline.net

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AGENDA CONFERENCE DAY 1 | WEDNESDAY, 5 AUGUST 2015 | CONNEXION@NEXUS 8.00am

Registration

9.00am

Opening remarks by editor Aditi Sharma Kalra, regional editor, Human Resources TRENDS AND OUTLOOK Keynote: Engaging the Asian workforce: What is working and what employers need to know

9.20am

• • • •

Talent management: How do we identify talent and how do we motivate them? Developing a total rewards package: What are the options and how often should we evaluate? The effect of effective C&B on talent acquisition, career mapping, organisational design and retention Being part of a global strategy: How to engage local talent while adhering to global HR strategies

Speaker: Mohd Najid Yahya, chief human resources officer, Felda Global Ventures Panel discussion: 2015 APAC outlook – trends, analysis and forecast for C&B • Key HR trends and their impact on C&B: Economic outlooks, salary increments, C&B costs and workforce needs • Managing the talent crunch: How can employers differentiate themselves to talents? • Addressing diverse cultures and needs of employees on a local, regional and global level

10.00am

Moderator: Aditi Sharma Kalra, regional editor, Human Resources Panellists: Wytinne Cheng, regional HR director, Southeast Asia and Pacific, Jotun Ahmad Fauzi Yahya, regional HR head, Asia, Oceania, Middle East and Africa, Nestlé Professional Akmal Niza Bt Ahmad, head of compensation and benefits and HCM, PETRONAS Alice Phang, group director of human resources, Sunway Resort Hotel & Spa

10.50am

Coffee and networking break Maxis case study: Developing a C&B portfolio that communicates value and boosts company growth amid rising costs

11.20am

• A simple compensation and benefits programme that reflects the company culture • Pay for performance, not for efforts • How the above improve employee engagement

Speaker: Tricia Lim, head of rewards, Maxis SALARIES Case study: Developing a pay model that engages talent, promotes effective change management and ensures retention 12.00pm

• Identifying what matters to employees and how this creates various salary package options for employers • Differentiating between base and variable pay: What difference does this make? • How can pay models impact change management and its implementation?

Speaker: Akmal Niza Bt Ahmad, head of compensation and benefits and HCM, PETRONAS 12.40pm

Lunch Keynote: Salary and bonus trends and best practices: How do we manage costs versus business performance?

1.40pm

• What is the true correlation between salary increments, job performance and employee retention? • Salary increase and promotion: Are these driven by performance? • Performance-based one-time bonus versus salary increments: Which is more impactful for future performance and how should it be managed?

Speaker: Rich Fozi, director and head of human resources, Asia Pacific and Latin America, Sun Pharmaceutical Industries

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AGENDA FLEXIBLE BENEFITS Keynote: Determining and developing a pay structure 2.20pm

• More complexity or flexibility? • Differences in employee and employer perspectives • Fixed component and variable • Is that what employees want?

Speaker: Sia Li Chiang, compensation and benefits manager, JTI 3.00pm

Coffee and networking break

3.30pm

Case study: Retaining talent through supporting work-life balance and flexi-time arrangements Speaker: Chloe Gan, associate director, HR, Arvato Systems MOBILITY Case study: Internal mobility – Ericsson

4.10pm

• Developing an expatriate package • Identifying different needs and engagement strategies • Exploring alternatives to long-term assignments • Effectively engaging talents within the APAC region

Speaker: Yvonne Teng, HR director, RASO and commercial management, SEA and Oceania, Ericsson 4.50pm

Closing remarks Aditi Sharma Kalra, regional editor, Human Resources

5.00pm

End of Day 1 CONFERENCE DAY 2 | THURSDAY, 6 AUGUST 2015 | CONNEXION@NEXUS

8.00am

Registration

9.00am

Opening remarks by editor Aditi Sharma Kalra, regional editor, Human Resources HEALTHCARE AND WELLBEING Case study: Minimising healthcare costs: Toyota’s wellness programme

9.20am

• What wellness programmes are being implemented in Asia: Is this enough? • Improving take-up rates in health and wellness programmes for employees • How can we continually improvise wellness initiatives to ensure sustainable engagement and retention?

Speaker: Rosden Rahmat, general manager, human capital, UMW Toyota Motor Keynote: Ageing population and retirement planning: A key area for C&B in Asia? 10.00am

• Outlining the growing problem of Asia’s ageing population: How may this change employee needs in the future? • Developing retirement initiatives: Pre-empting retirement and financial planning needs for employees

Speaker: Arulkumar Singaraveloo, head of HR business partners, Inﬁneon Technologies 10.40am

Coffee and networking break GLOBAL REWARDS MNCs in Asia Case study: Developing a market relevant benefits programme that meets business objectives

11.10am

• How to balance a global framework in a local context? • What is the direction of global rewards: Centralised or localised? • Inside the employee mindset: What they want from employee benefits • Best practices in ensuring competitive benefits programmes with a sustainable cost structure

Speaker: Sow Chat Gan, Asia Pacific benefits director, Honeywell

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AGENDA NON-CASH REWARDS AND RECOGNITION PROGRAMMES Case study: Developing a non-cash rewards system based on recognition to promote engagement and unleash employee potential 11.50am

• Understanding the employee mindset: How does performance relate to cash and non-cash reward expectations? • Identifying non-cash recognition programmes that ensure sustainable, long-term engagement • Encouraging a recognition culture in the workplace: Can this ensure year-round performance motivation?

Speaker: Alice Phang, group director of human resources, Sunway Resort Hotel & Spa 12.30pm

Lunch Keynote: Reviewing and optimising your C&B initiatives: Where to reinvest, regroup or cut

1.30pm

• Who should be part of the review process and how to measure the success of C&B initiatives • Where to invest and where to cut costs: How to make the tough decisions • Balancing between short-term benefits versus long-term business impact

Speaker: Manivannan Tachina Moorthi, human resources director, Philips Lumileds EMPLOYEE VALUE PROPOSITION Keynote: Engaging top management for more effective benefits communication and value recognition in employees 2.10pm

• Establishing the need for explaining the company compensation philosophy to employees: How can it match their needs? • What role can chief executives play in communicating C&B initiatives? • How to engage top management to line managers to be communicators of benefits initiatives: What’s in it for them?

Speaker: Kenny Ong, managing director, Malaysia and Singapore, Universal Music Group 2.50pm

Coffee and networking break Case study: Communication and branding initiatives to promote employee engagement and retention

3.20pm

• Know more on the total rewards strategies that leading organisations implement • How does employer branding rate to employers and employees? • Shaping the work environment with values and culture

Speaker: Chella Pandian Pitchai, HR director, Merck Sharp & Dohme INNOVATION Panel discussion: Online C&B platforms/dashboards for better information management and employee engagement

4.00pm

• How are technologies driving HR transformations and C&B initiatives? • Best practices in developing compensation-specific analytic tools and processes • Implementing online rewards systems: Impact on employee engagement and value perception

Moderator: Akankasha Dewan, senior journalist, Human Resources Panellists: Rich Fozi, director and head of human resources, Asia Pacific and Latin America, Sun Pharmaceutical Industries; Sow Chat Gan, Asia Pacific benefits director, Honeywell; Manivannan Tachina Moorthi, human resources director, Philips Lumileds

4.50pm

Closing Remarks Aditi Sharma Kalra, regional editor, Human Resources

5.00pm

End of Employee Benefits Asia 2015

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SPEAKERS

Chloe Gan Associate director, HR Arvato Systems Chloe Gan is the associate director at Arvato Systems, Malaysia. As an experienced HR practitioner with a broad generalist background in diversified industries, including IT, retail and pharmaceuticals, her roles have focused on the bottom-line to execute and deliver HR programmes and initiatives. These include compensation and benefits, recruitment and staffing, talent management, succession planning, learning and development, performance management, employee relations, policies and compliance. She has also had exposure and project experience in SAP HR implementation, restructuring, acquisition, etc.

Yvonne Teng HR director, RASO and commercial management, SEA and Oceania Ericsson Yvonne Teng is the HR business partner to two major business units within Ericsson, the total of which encompasses 80% of the whole employee count in the region. With 18 years of experience in human resources management, she has extensive experience in workforce planning, talent management, compensation and benefits and talent acquisition. During her employment at Ericsson, she has held various roles as a subject matter expert in compensation and benefits, and as an HR generalist and business partner which gives her a broad spectrum as a human resource expert in the organisation. Before joining Ericsson, she was working on the merger of EDS-HP within the SEA region. She led the compensation and benefits function in the merger exercise between EDS and HP in Malaysia. In addition to her role as a subject matter expert in compensation and benefits, she is the advisor on post-sales activities in the outsourcing business. At Computer Associates, she was the country head of HR in Malaysia responsible in setting up the HR department and she successfully transformed the HR function from operational to business partnering.

Mohd Najid Yahya Chief human resources officer Felda Global Ventures Mohd Najid Yahya is a graduate of the Royal Military Academy Sandhurst, Camberley (UK). He also possesses a diploma in human resources management and a post-graduate diploma in management science. His excellent leadership and academic background has taken him through the corporate ladder of various organisations before landing himself at Felda Global Ventures as the chief human resources officer. Before joining FGV, he was the regional head of human capital for Maybank Kim Engâ&#x20AC;&#x2122;s overseas units, responsible for more than 20 countries. He led the post-merger integration project on people strategy for Maybank Kim Eng and focused on aligning the different HR policies and practices across the region, followed by building up regional talent capabilities to support the organisationâ&#x20AC;&#x2122;s aspirations to be the leading regional investment bank. He was the director of human resources of Al Rajhi Bank and one of the pioneers who helped set up Al Rajhi Bank before the official inception in early 2006. He led and managed the full spectrum of the human resources functions and business intelligence units, focusing on the integration of HR with business and its environment and emphasising on developing and implementing progressive human resource management policies and strategies.

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SPEAKERS

Sow Chat Gan Asia Pacific benefits director Honeywell Sow Chat Gan is the Asia Pacific benefits director for Honeywell covering 16 countries in the Asia Pacific. He has held various leadership positions in his illustrious career in rewards within high technology, semiconductor, telecommunications and FMCG industries. He has a total of 19 years of HR experience, specialising in the full spectrum of compensation and benefits. In his current role, he has worked extensively on benefits management and delivering strategic plan design reviews, cost containment models, supplier management, data analytics business decisions and corporate governance across countries in the Asia Pacific region.

Aditi Sharma Kalra Regional editor Human Resources Aditi Sharma Kalra leads all editorial content for Human Resources in its print, online and social media forms. In her role, she is responsible for leading thought-provoking and quality industry content for a growing senior-level HR readership, as well as strategically growing the brand’s presence and reach online, and through a growing number of industry events, conferences and awards shows. Kalra joined Lighthouse Independent Media as a senior journalist in September 2014, having worked previously in Hay Group as part of the marketing team. Before Hay Group, she worked with monthly HR magazine The Human Factor, published by New Delhi-based Planman Media, where she was part of the core team to transform the publication from an academic journal to the most widely read HR magazine.

Akankasha Dewan Senior journalist Human Resources As a senior journalist at Human Resources, Akankasha Dewan takes a lead role in producing thought-provoking editorial print and online content across Singapore, Malaysia and Hong Kong. Dewan enjoys leading compelling HRrelated conversations with senior industry professionals, and is establishing herself as an insightful columnist who is dedicated towards continuously exploring the wideranging secrets of the HR industry. She joined Lighthouse Independent Media as a journalist and content producer towards the end of 2013, and has also produced conferences themed around topics such as training and compensation. A Master’s graduate in English, Dewan has been in Singapore for more than two decades. She has interned as a reporter in various local media houses, and has worked in Unilever’s HR division.

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SPEAKERS

Arulkumar Singaraveloo Head of HR business partners InďŹ neon Technologies Arulkumar Singaraveloo graduated with a civil engineering degree (UTM) and a MBA degree (Strathclyde). He brings with him 14 years of experience in education and training in the human resources field and currently leads a team of HR business partners and managers at Infineon. He has taken on various roles which cover recruitment, talent management, employee relations, training and development and HR business partnering. He was also identified as a talent in Infineon Technologies Malaysiaâ&#x20AC;&#x2122;s first talent pool. He also has exposure in various industries namely education, training, manufacturing and oil and gas. One of his biggest achievements was turning around a lossbearing college and setting up an O&G manpower services company. Within the HR function, he has been involved in large scale recruitment. He is also a speaker and trainer on topics in areas relating to human resources, marketing and entrepreneurship. He is best known for his penchant for people development and talent management.

Sia Li Chiang Compensation and benefits manager Japan Tobacco International (JTI) Sia Li Chiang is the compensation and benefits manager for JTI Malaysia where she oversees the compensation and benefits function for three entities within the company. She has nine years of experience in various HR roles. As a science graduate majoring in chemistry, she started her HR career as a HR generalist at an ICT company, Computer Systems Advisor (currently known as Computer Sciences Corporation). In the two years she worked for CSA, she gained immense knowledge in recruitment. From there, she moved to SAP HR implementation, where her compensation and benefits journey began with a project on benefits harmonisation. This project dealt with streamlining the benefits for all the different entities. Two years later, she moved to Accenture as an HR advisor. In 2010, Li Chiang joined JTI as a C&B analyst and reporting manager and was promoted to compensation and benefits manager the following year. In the past five years she has designed and executed a number of HR initiatives within the organisation. This includes a mini-flexi medical plan, field sales incentives plan, total remuneration statement, value ambassador programme and streamlining a local-plus package.

Wytinne Cheng Regional HR director, Southeast Asia and Pacific Jotun Wytinne Cheng is the regional HR director for Southeast Asia and Pacific for Jotun, a leading paint company that is known for protecting and beautifying iconic buildings and homes all around the world. It has operated for nearly 90 years and has more than 9000 people worldwide. She has more than 17 years of HR experience and has worked for Japanese and European MNCs, holding different portfolios ranging from HR consulting, strategic HR management, talent management and regional HR management roles in Malaysia and Singapore. Before her return to Malaysia towards the end of 2014, she was based in Singapore as an expatriate in a global giant electronics company. She has been invited as guest speaker and panellist in HR forums, roundtable meetings and events. She is currently responsible for the regional HR management of 10 countries in the region and is part of the regional management team.

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SPEAKERS

Tricia Lim Head of rewards Maxis Tricia Lim has more than 15 years of experience as a rewards professional. She is currently the head of rewards at Maxis, a leading telecommunications company in Malaysia. She started her HR career as a consultant with Hewitt Associates. During her tenure at Hewitt, she worked on a broad range of projects in the areas of compensation and benefits, performance management systems, talent management and M&A HR due diligence handling both the Malaysia and Thailand markets. She gained experience as a HR practitioner primarily in the telecommunications industry. She spent six years at Digi as the head of rewards to develop and implement rewards programmes to support the company’s needs. Subsequently, she joined Ericsson as the head of total rewards for the Southeast Asia and Oceania region. She was instrumental in driving the global rewards strategy and international mobility function for the companies in the region. She holds a Bachelor of business administration, majoring in finance from Universiti Kebangsaan Malaysia.

Chella Pandian Pitchai HR director Merck Sharp & Dohme Chella Pandian Pitchai is the HR director for Merck Sharp & Dohme (MSD) and drives the HR function for Malaysia, Singapore and Brunei, in addition to Indonesia and Thailand. His key responsibilities include spearheading the HR leadership and driving organisational development through the best HR practices and strategies. He has been associated with MSD for the past five years. Before this, he was in a global HR role where he managed emerging markets for Merck consumer care as an HR business partner. Before that, he was the HR business partner for MSD India for two years. Before joining MSD, he was the general manager for HR and OD, with a leading drug discovery company in India. He has more than 15 years of pharmaceutical HR experience in HR strategy, OD, change management, HR business partnering and talent development.

Ahmad Fauzi Yahya Regional HR head, Asia, Oceania, Middle East and Africa Nestlé Professional Ahmad Fauzi Yahya is the regional human resources head for Asia, Oceania, Africa and the Middle East at Nestlé Professional. He is very passionate about leadership development and change management. According to him, the two key competencies necessary for organisations to perform and grow on a sustainable basis are having the right people and organisational culture. His responsibilities include managing the entire human resources function within the Asia, Oceania, Middle East and Africa regions overseeing the teams across all locations. As a strategic partner to the business, he is responsible for ensuring alignment of priorities of the people and the agenda of the various markets in the region for long-term sustainable business, superior performance and growth.

He also possesses in-depth business knowledge of the life sciences industry, including API manufacturing, formulations, drug discovery, clinical research, global medical affairs, regulatory, pharmaceutical sales, CRO and biological.

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SPEAKERS

Akmal Niza Bt Ahmad Head of compensation and benefits and HCM PETRONAS Akmal Niza Bt Ahmad is responsible for strategising and formulating compensation and benefits programmes for the PETRONAS Group in Malaysia and its international operations spread across the UK/Europe, Latin America, Canada, Middle East, Central Asia, Africa and Asia Pacific. Her role involves shaping and steering her team towards innovative, competitive and differentiated remuneration propositions in addition to driving its strategic execution to attract and retain global talents that support business growth within the global arena. With almost 20 years of working experience in consulting at Fortune 500 companies such as PETRONAS, she brings with her the expertise in providing advisory services and formulating and designing total reward programmes to cater to different talent segments across the globe. She is active within the circles of the oil and gas industry network, domestically and regionally. In her capacity as head of compensation and benefits, she always reminds her team to stay abreast with the latest trends in the market and stay aware of the talent outlook, internally and externally.

Manivannan Tachina Moorthi Human resources director Philips Lumileds Manivannan Tachina Moorthi is leading the Philips Lumileds Lighting Company Malaysiaâ&#x20AC;&#x2122;s HR team as the director of human resources. With more than 20 years of experience in the field of human resources management ranging from the theoretical and operational level to the strategic level, he has worked in manufacturing, educational and the service industries. For the past 14 years, he has held a number of senior management positions ranging from head of department, director of human resources and human resources consultant in various organisations, including many leading multinational corporations. He has held the position of organisational development regional manager handling the Asian region for a leading MNC before venturing into professional consulting. He is an associate consultant specialising in human capital development and strategic workforce planning. His experience extends to include performance management, employee relations, self-directed work team and behavioural interview techniques. He has also led performance management teams for leading MNCs as a coach and mentor. He specialises in the areas of professional business coaching, organisational development, transition management, leadership action learning, TNA, TTT, leadership boot camps, root cause analysis, succession planning and business strategy facilitation.

Rich Fozi Director and head of human resources, Asia Pacific and Latin America Sun Pharmaceutical Industries Rich Fozi is a dynamic and dedicated personality who has a vast working experience in human resources management as well as in general business management, particularly within the manufacturing and operations industries. He has more than 25 years of working experience with multinational corporations such as Philips, SCI Systems, Tektronix, Xerox, Flextronics, Knowles Electronics, CTC Train Canada, BiotechCorp and Emery Oleochemicals. Presently, he is the director and head of human resources for Asia Pacific and Latin America for Sun Pharmaceutical Industries Ltd, the fifth largest generic pharmaceutical company in the world. When working at Flextronics, he enriched his working experience by championing lean manufacturing and Six Sigma implementation. He was later given additional responsibility to head the business development department. While at Knowles, he successfully managed to turn around the company making it productive and efficient by providing his strong leadership and implementation of various programmes to unleash employee potential. Various training and performance programmes were initiated which resulted in improved on-time delivery, increased productivity, enhanced employee satisfaction and improved total manufacturing cost by 25%.

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SPEAKERS

Alice Phang Group director of human resources Sunway Resort Hotel & Spa A human resources professional with a total of 27 years experience in overall human resources functions within the hospitality industry, Alice Phang holds broad expertise in strategic human capital management, strategic compensation and benefits management, performance management, learning and development, industrial relations, employee relations and engagement. By nature, she is a people-oriented person who likes connecting with people easily and eminently, creating strong networks of talent among the hospitality industry, being in tune with the current trends and progress in the hospitality industry.

Rosden Rahmat General manager, human capital UMW Toyota Motor Rosden Rahmat is the general manager for human capital at UMW Toyota Motor based out of Selangor, Malaysia. He brings with him more than 20 years of experience in the human resources function with a strong focus on human resources management. He is responsible for overseeing the entire human resources function in addition to aiding business growth.

Kenny Ong Managing director, Malaysia and Singapore Universal Music Group Kenny Ong is the managing director for Malaysia and Singapore for Universal Music, which is the largest music business group in the world. He is a computer science graduate (Honors) from the University of Manchester (UK). He was formerly the country head of Malaysia and Singapore at Unilever Network which is a business division of Unilever, and before that the senior vice-president for Takaful Ikhlas Sdn Bhd, one of the top Islamic insurance companies, and was accountable for the strategic direction and business operations of the new markets and medical/health division.

She has vast experience in the pre-opening of hotels and starting up human resources departments.

He was also the vice-president for CNI Holdings Berhad, a public-listed Asian consumer-goods group of companies based in Malaysia.

She currently manages more than 20 subordinates. She has actively been involved in studies and projects on employing disabled talents, quality improvement and minimum wages, human capital management systems, employee engagement, human resources shared services centres and employee recognition.

He was accountable for designing and implementing policies for group strategic planning, branding and marketing, business development, corporate communications, human resources, information and communications technology, training and organisation development, and product development for CNI.

She strongly believes in staying abreast with the current trends and is committed to empowering young talents in becoming strategic and creative leaders.

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