30 July 2015 Hotel ICON Hong Kong
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CONTENTS
Editor’s note
2
Interactive format
3
Interactive roundtable sessions
4
Agenda
5
Speakers
7
Sponsor & partners
11
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EDITOR’S NOTE Welcome to the complex and competitive world of recruitment in Asia – where talent has more choices than ever before, and recruiters and talent acquisition heads are forced to constantly update their hiring strategies to lure the best of the best. As the people in your organisation tasked with locating and acquiring the right people with the right skills for the right roles, there’s no denying your job is a tough one. There are countless studies and surveys which tell us what we are all already experiencing – a huge shortage of skills creating pressure on hiring teams to fill vacancies; a changing technological climate forcing recruiters to go digital and mobile in their talent hunt; and a growing need for diversity of various kinds in the workforce ranks. Not to mention recent regulatory changes for both foreign as well as domestic staff, and new legislation around hiring practices that has begun impacting recruiters and human resources departments across Asia. These trends have already affected changes in the way recruitment has been done in the past year, so what can we expect to see from next year onwards?
While these big changes may seem like big problems, we prefer to look at them as opportunities for HR professionals to become more innovative, creative and forward-thinking in their hiring strategies. This is why we at Human Resources are proud to bring to Hong Kong the inaugural edition of Recruitment Interactive. Held in Singapore for the last two years, this year we bring this distinctive roundtable format to HR and recruitment leaders in the city to inspire the right kind of discussions. While the conference aims to identify best practices and highlight case studies from your HR peers, its foundation is underpinned by the unique interactive roundtable format, which allows you to better interact with your peers, and make the most of your day. Through the day, you can expect discussions and case studies on social recruiting, internal succession planning, and diversity frameworks. It is time to find untapped sources of talent, create measurable recruitment strategies and devise innovative learning programmes to plug up those skill gaps. So, let’s get talking. We hope you enjoy the event!
And although the economy is forecast to remain stable, will this help alleviate talent shortages in key areas and industries? Employers need to be able to react swiftly to environmental, regulatory and demographic changes in the labour market. Your job is to help your organisation adopt better, up-to-date practices to more effectively hire the right talent, and get ahead of the competition.
Aditi Sharma Kalra Regional editor Human Resources aditis@humanresourcesonline.net
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INTERACTIVE FORMAT Recruitment Interactive is structured in an intimate, engaging and interactive setting for you to share your opinions and questions with HR experts and peers. You have been allocated to a table number as stated on your name badge to help you find your group. Throughout the day you will stay at your table, while our discussion hosts will move around to cover their specific topics with each group. Lasting for 30 minutes each, these interactive sessions are a fantastic opportunity for you to voice your opinions and experiences and ask the questions that are most pertinent to you and your organisation. Not only will you walk away with the information you wanted the most, you will also make new friends and contacts along the way.
STAGE 6
1
SOCIAL MEDIA
SOCIAL MEDIA
10
7
TECHNOLOGY & INNOVATION
9
SELECTION EXCELLENCE
CANDIDATE SOURCING
8
RECRUITMENT OUTSOURCING
5
2
TECHNOLOGY & INNOVATION
4
SELECTION EXCELLENCE
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CANDIDATE SOURCING
3
RECRUITMENT OUTSOURCING
INTERACTIVE ROUNDTABLE SESSIONS 1. Social media Social media has changed the way candidates make job decisions. In this revolutionary world of recruiting, organisations that have not included social media as part of their recruitment strategy have found they are limiting their reach to talent. HR professionals are under increasing pressure to engage the talent community through all available channels, including social media, even before the recruitment needs arise. Embrace the future of recruitment and leave with ideas that will ensure you have the right social recruitment strategy in place.
2. Candidate sourcing With workforce demographics and employee expectations changing, many organisations are realising the importance of proactive sourcing. Which are the channels to find the best leads? How do you effectively navigate the sea of data? This roundtable will facilitate discussion on how to optimise your sourcing strategy and grow your sourcing channels.
3. Recruitment outsourcing Outsourcing is often viewed as an opportunity to streamline the recruitment process and hand it over to someone who’s better equipped to find what you are looking for. While this approach may work for less complicated HR processes, a relationship with a recruitment agent requires commitment and collaboration from both parties. So how do you assess and pick the right partner and how can you foster a beneficial relationship to achieve your KPIs? This discussion will help you get the most out of any investment you make into recruitment outsourcing.
4. Selection excellence Many recruitment professionals are finding they are at their most successful when hiring through more than just a series of interviews. But, with the plethora of methods HR professionals can use in the selection process – interviews, practical or psychometric tests, assessment centres, role-plays and team exercises – how do you know what’s going to work best for you? And how do you integrate these changes across your business. Use this session to learn from some experts who have got it right, and wrong, and can help you on your way.
5. Technology and innovation In today’s competitive world of talent acquisition, organisations are continuously seeking ways to adopt new and better methods to deal with recruitment challenges. However, with an array of technology that’s growing daily, navigating your options is becoming more difficult. How much should you really invest in this, if anything? Join your host for an in-depth discussion on how and when to leverage on technologies and innovation to sharpen your competitive edge.
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AGENDA THURSDAY, 30 JULY 2015 | HOTEL ICON HONG KONG 8:00am 8:50am 9:00am
9.30am
10:00am 10:30am 11:00am
11:30am
12:00pm 12:30pm 1:30pm 2:00pm
2:30pm
3:00pm 3:30pm 4:00pm 4.30pm
4:55pm 5:00pm
Registration Opening remarks Aditi Sharma Kalra, regional editor, Human Resources Keynote 1: Winning today’s war for talent – Change is our competitive advantage • Our new reality: Change is all around us and it is here to stay • Managing change: Every company’s single most vital challenge • Actively seizing change and making it work for us in the war for talent Speaker: Michelle Loong, director, strategic global talent acquisition, Johnson Electric Panel 1: Adopting the talent pipeline approach • Recruiting from within vs. external recruitment • Developing a candidate inventory and building an ongoing relationship • Internal mobility to overcome the talent gap Panellists: Franziska Huggenberger, head of regional recruitment, Asia Pacific, BASF; Ricky Long, senior director of human resources, Asia Pacific, Atmel; Andre Young Dipo Presma, head of talent management, East Asia global operations, Schneider Electric Interactive session 1 Morning coffee and networking Case study 1: Catering to a candidate-driven recruitment marketplace • Motivating passive candidates – rationale, avenues and approach methodology • Differentiating your candidate experience through personalisation • Improving your onboarding programme – periodic follow-up with 30-60-90-day review Speaker: Joanna Lee, head of human resources, Bauhinia Coatings Group, Yip’s Chemical Case study 2: Does your employer brand mirror the truth? • Sharpening your employment brand - attracting and retaining the best talent • Gain insights into successful brand activation strategies and the effect on recruitment • Using your social media platforms and your own employees to drive recruitment Speaker: Franziska Huggenberger, head of regional recruitment, Asia Pacific, BASF Interactive session 2 Lunch Interactive session 3 Keynote 2: Technology and innovation in recruitment • Mobile recruitment • Big data and predictive analytics for acquisition leaders • Social networks and social media • Use of self assessments Speaker: Carl Kimball, vice-president, Asia, PageUp Panel 2: Perfecting your talent acquisition process • Enhancing the search and researching your potential candidates • Improving your screening process – making searches more valid and reliable • Recruiting to fit your organisational culture Panellists: Mathieu Perna, regional head of recruitment, Asia Pacific, Societe Generale; Michelle Loong, director, strategic global talent acquisition, Johnson Electric; Christopher Thomas, general manager, talent and innovation, Hong Kong Express Airways; Carl Kimball, vice president, Asia, PageUp Interactive session 4 Afternoon coffee and networking Interactive session 5 Panel 3: Embracing diversity to achieve organisational success • Understanding the needs of different generations and developing appropriate recruitment and retention strategies • Benefits and challenges stemming from diversity of generations, gender, people with special needs, LGBT, etc. • Future of recruitment to cope with a diverse workforce Panellists: Theresa Chong, group human resources director, Amoy Food; Andrew McGregor, group talent development director, The Dairy Farm Group; Joanna Lee, head of human resources, Bauhinia Coatings Group, Yip’s Chemical Closing remarks Aditi Sharma Kalra, regional editor, Human Resources End of conference 5 | Recr uitm ent Inter active 2 01 5
5 - 6 AUGUST 2015 CONNEXION@NEXUS, MALAYSIA 19 - 20 AUGUST 2015 SHANGRI-LA SINGAPORE 1 - 2 SEPTEMBER 2015 THE MIRA, HONG KONG
ASIA’S MOST ESTABLISHED & COMPREHENSIVE COMP & BEN STRATEGY CONFERENCE
Featuring heads of HR and Comp & Ben leaders from Asia’s largest employers, Employee Benefits Asia 2015 is where you will find out the latest compensation and benefit trends, and benchmark your salaries & benefits packages against the competition.
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KEY DISCUSSION TOPICS • Salary & Bonus • Flexible Benefits • Cost Management & Program Optimisation • Healthcare & Wellbeing • Non-cash Rewards & Recognition Programmes • Mobility & Global Rewards • Employee Value Proposition • Comp & Ben Data Analytics
BROUGHT TO YOU BY:
SPEAKERS Theresa Chong Group human resources director Amoy Food
Ricky Long Senior director of human resources, Asia Pacific Atmel
Theresa Chong is the group human resources director of Amoy Food. She is the senior HR leader at Amoy Group; a member of the executive team to support growth strategies and global business plans; and leads a group organisation in Hong Kong and Shanghai covering the functions of human resources, administration and corporate communications. She came from a technical background in quality management and later moved into plant management, overseeing HR, administration, procurement, engineering and manufacturing, with more than 1300 operators. She continuously drives cultural change and team capabilities to improve efficiency and strengthen the individual’s understanding on personal goals in connection with company goals. She leads changes through multiple functions across diverse cultures, with a strong ability to communicate, inspire trust and cultivate positive team attitudes during challenging environments to maintain the team’s momentum in achieving company goals.
Ricky has over 20 years of human resources management experience in companies engaged in both the service and technology sectors, having assumed positions in companies such as Sybase and SAS as Head of Human Resources for Asia Pacific. Currently with Atmel as senior human resources director for Asia Pacific with a strong focus on talent acquisition, talent management and organisation development. Ricky graduated with a Bachelor of Arts degree from the University of Toronto and Master of Arts from the University of Guelph.
Joanna Lee Head of human resources, Bauhinia Coatings Group, Yip’s Chemical
Franziska Huggenberger Head of regional recruitment, Asia Pacific BASF Franziska Huggenberger has been the head of regional recruitment for BASF Asia Pacific for Hong Kong since 2013. During this time, she has revamped BASF’s employer branding and online presence in Asia. Before her assignment to Hong Kong, she was responsible for channel management, campaigns and scholarships in BASF’s European recruitment unit in Germany and gained business insights as a product manager for performance chemicals. She studied business administration and marketing in Germany and holds an MBA degree from the University of North Carolina.
Joanna Lee is a senior HR professional with more than two decades of experience in human resources generalist and specialist roles. She demonstrates strengths that include accessing organisational needs, setting strategic direction, and implementing initiatives that enhance corporate performance at the expanding company. Her expertise includes staffing, employee relations, succession planning, consulting, negotiating, problem solving, employee development, performance coaching, conflict resolution and team-building. Beginning her career in the multinational high technology vacuum coatings company, she continued to pursue a career in global organisations, including Target, Walmart and Tesco. She has fully equipped herself with a full spectrum of HR expertise by working across industries, including trading and manufacturing, IT and global retail sourcing. Through her career, she has had the opportunity to establish strong contacts in the global sourcing industry. She earned her Master of Science degree in strategic HR management from the Hong Kong Baptist University in 2004.
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SPEAKERS Christopher Thomas General manager, talent & innovation Hong Kong Express Airways Leading the talent and innovation department, Christopher Thomas directs professionals from human resources and information technology to develop a high-performance company culture using innovative ways. With a Master’s degree in international finance and Asian studies from the Johns Hopkins University School of Advanced International Studies (SAIS), he started his career in investment banking corporate finance with Deutsche Bank in New York and Baltimore. In 2003, he moved to Beijing to run business investments and charity decisions for a ultra high net-worth family office. He joined the aviation industry in 2012 as a special advisor to Hong Kong Airline’s chief financial officer. From 2013 he has worked for HK Express driving its transformation into a LCC (low cost carrier). He enjoys travelling, golf and spicy foods.
Aditi Sharma Kalra Regional editor Human Resources Aditi Sharma Kalra leads all editorial content for Human Resources in its print, online and social media forms. In her role, she is responsible for leading thought-provoking and quality industry content for a growing senior-level HR readership, as well as strategically growing the brand’s presence and reach online, and through a growing number of industry events, conferences and awards shows. Kalra joined Lighthouse Independent Media as a senior journalist in September 2014, having worked previously in Hay Group as part of the marketing team. Before Hay Group, she worked with monthly HR magazine The Human Factor, published by New Delhi-based Planman Media, where she was part of the core team to transform the publication from an academic journal to the most widely read HR magazine.
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Akankasha Dewan Senior journalist Human Resources As a senior journalist at Human Resources, Akankasha Dewan takes a lead role in producing thought-provoking editorial print and online content across Singapore, Malaysia and Hong Kong. Dewan enjoys leading compelling HR-related conversations with senior industry professionals, and is establishing herself as an insightful columnist who is dedicated towards continuously exploring the wide-ranging secrets of the HR industry. She joined Lighthouse Independent Media as a journalist and content producer towards the end of 2013, and has also produced conferences themed around topics such as training and compensation. A Master’s graduate in English, Dewan has been in Singapore for more than two decades. She has interned as a reporter in various local media houses, and has worked in Unilever’s HR division.
SPEAKERS Michelle Loong Director, strategic global talent acquisition Johnson Electric Before joining Johnson Electric, Michelle Loong was the vice-president of global talent acquisition for Asia Pacific with MSCI for more than five years, and before that, spent 10 years with various top international global search firms in Kuala Lumpur, Shanghai and Hong Kong.
Carl Kimball Vice-president, Asia PageUp
Stephen Chan Regional sales manager PageUp
Carl Kimball is the vice-president of Asia for PageUp. In his role, he is focused on guiding PageUp’s growth in the region and introducing the company’s cloud-based unified talent management solutions to new markets.
As a regional sales manager for PageUp, Stephen Chan is responsible for all business development activities and providing consultation on overall talent management strategies.
During her time in Shanghai from 2003 to 2007, she served as a committee member on the Malaysian Association People’s Republic of China and as the public relations director for the Malaysian Chambers of Commerce in Shanghai.
He brings a wealth of experience to PageUp, leveraging a distinguished career specialised in human capital management (HCM) and international business growth. His experience in HCM began when he joined PeopleSoft in 1993, where he remained for 12 years.
He has more than 10 years of experience in various aspects in human resource innovation and technology, helping organisations drive high return on investment in human capital.
In her spare time, she enjoys travelling, listening to music and doing voluntary work. She spent her childhood years in Malaysia and her university years in London where she earned her Bachelor’s degree in information management from University College London and her Master’s in human resource management from Middlesex University Business School.
During his tenure, he was responsible for leading sales, business development and marketing efforts, helping to drive business expansion across the US and the Asia Pacific region. After PeopleSoft’s merger with Oracle Corporation in 2005, he continued as senior director for Asia Pacific for the company’s software and financial management applications division.
She speaks fluent English, Mandarin, Cantonese and Malay.
Following this role, he continued to lead business development initiatives throughout the Asia Pacific region, holding senior management positions with various software companies, including eBaoTech International based in Shanghai, China. He has lived in Asia for the past 17 years and currently resides in Singapore.
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His passion is in technology and how organisations can gain competitive advantages in the war for talent.
SPEAKERS Andre Young Dipo Presma Head of talent management, East Asia global operations Schneider Electric Andre Young Dipo Presma joined Schneider Electric East Asia in 2013 and is based out of Hong Kong. He started his career with Schneider Electric as an HR leader for emerging countries to support its market entry into Laos, Mongolia, Myanmar, Cambodia and Brunei. Before joining Schneider Electric, he worked in multinational organisations such as Hewlett-Packard and Sompo Japan Insurance in the areas of human resources, business development and project management. He has worked and lived in several countries, including the US, Singapore, Japan and Malaysia and now is working in Hong Kong.
Mathieu Perna Regional head of recruitment, Asia Pacific Societe Generale Mathieu Perna started his career with Societe Generale in 2006 as an HR business partner for the technology department, first in Paris and then in Hong Kong. He was then in charge of HR for Societe Generale’s financing and coverage departments in Asia. He was appointed as head of recruitment in September 2014. He and his team work on hiring the best talent for Societe Generale in Asia Pacific, and making it an employer of choice in the banking industry in the region. He holds a Master’s degree in business and a Master’s degree in human resources.
He holds a degree in international relations from Gadjah Mada University, Indonesia and has an MBA from National University of Singapore. He has also studied Japanese and politics at Chiba University in Japan.
Andrew McGregor Group talent development director The Dairy Farm Group Andrew McGregor has more than 20 years of broad HR experience across international markets, delivering talent management, leadership development, diversity and inclusion and generalist HR leadership to businesses. He is experienced in FMCG (covering corporate and operating businesses, including sales, manufacturing and distribution); globally in talent and leadership development; the implementation of diversity and inclusion strategies across cultures; and consulting. He is currently working on the development of leadership competencies, the redesign of performance management systems and crafting a leadership development programme to support a cultural realignment. He is a true global citizen, skilled at transcending cultures and successfully working beyond borders.
Besides English, he speaks Indonesian, Japanese and Chinese and enjoys travelling, photography and reading a good book.
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SPONSOR & PARTNERS GOLD SPONSOR
International Professional Managers Association (IPMA)
PageUp As a 2013 visionary company in Gartner’s Talent Management Magic Quadrant, PageUp is a leader in providing innovative technology and workforce intelligence to help multinational employers align talent management practices to a corporate strategy execution. Through our award-winning, single-platform talent management solution and predictive analytics dashboard technology, PageUp simplifies and aligns the management and measurement of human capital deliverables across the talent life cycle.
Centre for Executive Education (CEE) The Centre for Executive Education (CEE) is the strategic partner of IPMA in Asia Pacific whose mission is to assist IPMA member organisations to secure a leading position in their respective market place and develop a sustainable competitive advantage through developing their human capital.
The International Professional Managers Association (IPMA) is a notfor-profit professional member organisation whose mission is to provide practising managers with the opportunity to participate and to be part of the process of improving managerial performance and effectiveness in all areas of business, industry and public administration.
Personnel Management Association of Thailand (PMAT) Personnel Management Association of Thailand (PMAT) is a non-profit professional HR body in Thailand established in 1965 representing over 2,000 HR professionals in Thailand. PMAT aspires to excel in professional people management and to be well accepted domestically and internationally.
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PARTNERS VENUE PARTNER
World HRD Congress
Senior HR Forum
Hotel ICON
The World HRD Congress is the brainchild of Dr. R. L. Bhatia, who has been a global leader in HR for the past three decades. The World HRD Congress is a virtual organisation run and guided by a set of professions whose passion is leadership in HR.
Senior HR Forum has a vision and mission to enhance HR best practices in the Asia Pacific region. With over 10,000 LinkedIn HR members, Senior HR Forum continues to explore and share the latest HR best practices with the HR community.
Unlike any other, Hotel ICON is an upscale hotel in the heart of Tsim Sha Tsui East. Standing as a testament to Hong Kong’s creative energy and vibrant arts scene, Hotel ICON showcases work from the city’s celebrated designers and the world’s most acclaimed architects.
In many ways the motto is: “For human resources – by human resources – for human resources.”
Offering the ultimate in comfort and committed to service excellence, Hotel ICON’s 262 stylish guest rooms comprise seductive extras. Located on level 9, Hotel ICON’s Angsana Spa is a tranquil oasis while the harbour-facing outdoor swimming pool and fitness centre allow guests to exercise while enjoying views of Hong Kong Island’s spectacular skyline. Hotel ICON houses three restaurants, Above & Beyond, The Market and GREEN, providing guests with exceptional quality food and impeccable service. 17 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong. Tel: (852) 3400 1000 Fax: (852) 3400 1001 Email: info@hotel-icon.com Website: www.hotel-icon.com
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