Recruitment Interactive, Singapore 2015 - delegate book

2 July 2015 InterContinental Singapore

DELEGATE BOOK

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CONTENTS

Editor’s note

3

Interactive format

4

Interactive session

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Agenda

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Speakers

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Sponsors & partners

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Delegate feedback form

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www.mercuriurval.com

You can’t predict the future.

But you can prepare for it.

When change itself becomes a constant. When competition can tap from the same resources you can. In a connected and transparent world, when anyone can buy all the information and technology they need to succeed. What makes you different?

We believe, in the future more than ever, it’s all about people.

future success. That is why Mercuri Urval advises on future-proof recruitment & selection, executive search, talent management and change services.

Mercuri Urval is an international people consultancy, active worldwide and your partner in preparing for the future. Want to work on your future success?

Contact us at www.mercuriurval.com

Decisions taken on the recruitment, selection and development of people now will be the basis for your

It’s all about people™

EDITOR’S NOTE Welcome to the complex and competitive world of recruitment in Asia – where talent has more choices than ever before, and recruiters and talent acquisition heads are forced to constantly update their hiring strategies to lure the best of the best.

As the people in your organisation tasked with locating and acquiring the right people with the right skills for the right roles, there’s no denying your job is a tough one.

There are countless studies and surveys which tell us what we are all already experiencing – a huge shortage of skills creating pressure on hiring teams to fill vacancies; a changing technological climate forcing recruiters to go digital and mobile in their talent hunt; and a growing need for diversity of various kinds in the workforce ranks.

Employers need to be able to react swiftly to environmental, regulatory and demographic changes in the labour market. Your job is to help your organisation adopt better, up-to-date practices to more effectively hire the right talent, and get ahead of the competition. While these big changes may seem like big problems, we prefer to look at them as opportunities for HR professionals to become more innovative, creative and forward-thinking in their hiring strategies.

This is why we at Human Resources are back for the third edition of Recruitment Interactive.

While the conference aims to identify best practices and highlight case studies from your HR peers, its foundation is underpinned by the unique interactive roundtable format, which allows you to better interact with your peers, and make the most of your day.

Not to mention recent regulatory changes for both foreign as well as domestic staff, and new legislation around hiring practices that has already begun affecting recruiters and human resources departments across Asia.

Through the day, you can expect discussions and case studies on social recruiting, internal succession planning, and diversity frameworks.

These trends have already affected changes in the way recruitment has been done in the past year, so what can we expect to see from next year onwards?

It is time to find untapped sources of talent, create measurable recruitment strategies and devise innovative learning programmes to plug up those skill gaps. So, let’s get talking.

And although the economy is forecast to remain stable, will this help alleviate talent shortages in key areas and industries?

We hope you enjoy the event!

Aditi Sharma Kalra Regional editor Human Resources aditis@humanresourcesonline.net

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INTERACTIVE FORMAT Recruitment Interactive is structured in an intimate, engaging and interactive setting for you to share your opinions and questions with HR experts and peers.

You have been allocated to a table number as stated on your name badge to help you find your group. Throughout the day you will stay at your table, while our discussion hosts will move around to cover their specific topics with each group.

Lasting for 30 minutes each, these interactive sessions are a fantastic opportunity for you to voice your opinions and experiences and ask the questions that are most pertinent to you and your organisation. Not only will you walk away with the information you wanted the most, you will also make new friends and contacts along the way.

STAGE 6

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SOCIAL MEDIA

SOCIAL MEDIA

10

7

TECHNOLOGY AND INNOVATION

CANDIDATE SOURCING

9

SELECTION EXCELLENCE

8

RECRUITMENT OUTSOURCING

5

2

TECHNOLOGY AND INNOVATION

CANDIDATE SOURCING

4

SELECTION EXCELLENCE

3

RECRUITMENT OUTSOURCING

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INTERACTIVE SESSION TOPICS 1. Social media Social media has changed the way candidates make job decisions. In this revolutionary world of recruiting, organisations that have not included social media as part of their recruitment strategy have found they are limiting their reach to talent. HR professionals are under increasing pressure to engage the talent community through all available channels, including social media, even before recruitment needs arise. Embrace the future of recruitment and leave with ideas that will ensure you have the right social recruitment strategies in place.

2. Candidate sourcing With workforce demographics and employee expectations changing, many organisations are realising the importance of proactive sourcing. Which are the channels to find the best leads? How do you effectively navigate the sea of data? This roundtable will facilitate discussion on how to optimise your sourcing strategies and grow your sourcing channels.

3. Recruitment outsourcing Outsourcing is often viewed as an opportunity to streamline the recruitment process and hand it over to someone who’s better equipped to find what you are looking for. While this approach may work for less complicated HR processes, a relationship with a recruitment agent requires commitment and collaboration from both parties. So how do you assess and pick the right partner and how can you foster a beneficial relationship to achieve your KPIs? This discussion will help you get the most out of any investment you make in recruitment outsourcing.

4. Selection excellence Many recruitment professionals are finding they are at their most successful when hiring through more than just a series of interviews. But with the plethora of methods HR professionals can use in the selection process – interviews, practical or psychometric tests, assessment centres, role-plays and team exercises – how do you know what’s going to work best for you? And how do you integrate these changes across your business. Use this session to learn from experts who have got it right, and wrong, and can help you on your way.

5. Technology and innovation In today’s competitive world of talent acquisition, organisations are continuously seeking ways to adopt new and better methods to deal with recruitment challenges. However, with an array of technology that’s growing daily, navigating your options is becoming more difficult. How much should you really invest in this, if anything? Join your host for an in-depth discussion on how and when to leverage on technologies and innovation to sharpen your competitive edge.

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AGENDA THURSDAY, 2 JULY 2015 | INTERCONTINENTAL SINGAPORE 8:00am

Registration

8:50am

Opening remarks by editor Aditi Sharma Kalra, regional editor, Human Resources

9:00am

Speed Networking

9.10am

Keynote 1: Winning today’s war for talent • The future of talent acquisition in 2015 and beyond • Generational shifts: Investing in Gen Z • The age of social recruiting, displacing the resume • Recruiting for retention and engagement John Nolan, senior vice president of HR, Unilever

9.40am

Panel 1: Adopting the talent pipeline approach • Developing a candidate inventory and building an ongoing relationship • Leveraging on internal mobility to overcome the talent gap Moderator: Dave Ansell, head of talent acquisition, region Asia South and Oceania, Ericsson Panellists: Andrea Loke, graduate recruitment APAC, BNP Paribas; Alexander Trost, vice president of HR, Infineon; NC Prakash, regional director of HR AMEA, Rohde & Schwarz

10:10am

Interactive Session 1

10.40am

Networking Tea Break

11:10am

Panel 2: Talent branding for hiring • Managing your employment brand to attract and retain the best talent • Aligning your social media content to drive recruitment • Successful brand activation strategies and the effect on recruitment outcome Moderator: Aditi Sharma Kalra, regional editor, Human Resources Panellists: Brandon Lew, head of HR operations, T-Systems; Daniel Zhang, lead of recruitment APME, Shell; John Nolan, senior vice president of HR, Unilever

11.40am Interactive Session 2 12:10pm

Lunch

1:10pm

Case Study by T-Systems: Reconsidering Internal Recruitment Practices For organisations with internal recruitment capabilities, how do we ensure that we get the best value out of our talent acquisition leads?

What are some good solutions to drive recruitment value internally? How should we work together with our recruitment vendors and how can recruitment companies evolve to meet the needs of their clients?

Brandon Lew, head of HR operations, T-Systems

1.40pm

Interactive Session 3

2:10pm

Interactive Session 4

2:40pm

Keynote 2: Manage your people risk by strengthening your safety and integrity “firewall” The need for organisations to mitigate hiring risks through background screening has increased exponentially. Recognising this trend, Asiabased employers are adopting similar tactics to keep pace and ensure their workforces are properly vetted. How do you implement a 360 approach to building a trustworthy and effective workforce?

Kannan Chettiar, regional director, First Advantage

3:10pm

Networking Tea Break

3:30pm

Panel 3: Strategising recruitment diversity • Sustainable recruitment and retention strategies and processes that support a diverse workforce • Effective selection of diverse talent • Recruiting millennials and women in leadership roles Moderator: Akankasha Dewan, senior journalist, Human Resources Panellists: Fabio Fede, senior management consultant, board & executive, Mercuri Urval; Irene Leng, HR director, National Kidney Foundation; Rachael Pogson, global vice president, talent acquisition & HR, Seagate Technology; Anna Tan, managing director, Wentworth People

4:00pm

Interactive Session 5

4:30pm

Closing remarks Aditi Sharma Kalra, regional editor, Human Resources

5:00pm

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SPEAKERS Andrea Loke Graduate recruitment manager, APAC BNP Paribas Andrea Loke has more than seven years of experience in human resources.

She joined BNP Paribas as the graduate recruitment manager for Asia Pacific in 2013. Since then, she has played a pivotal role in designing and developing the APAC graduate programme – a new initiative geared towards developing the “leaders of tomorrow”. In addition to recruiting high calibre graduates, she has also been instrumental in rolling out a development plan for them.

Before BNP Paribas, she started her career as a HR graduate trainee at UBS and worked in the HR business partner team before moving into campus recruitment.

Dave Ansell Regional head of talent acquisition Ericsson Based in Singapore, Dave Ansell is the regional head of talent acquisition for Ericsson, a leading information and communications technology firm.

His role is to evolve the talent acquisition capability of the organisation at all levels as it transforms into a more IT-centric and services-led company by delivering a consistent and effective global employer brand and recruitment strategy throughout Asia.

Before Ericsson, he was a leading headhunter in the telecoms industry having worked with many global firms and recruited on every continent before relocating to Singapore in 2009.

He is a graduate of the University College London and the University of Manchester. He is a featured industry speaker on best practices in HR transformations and talent acquisition at international HR events.

Kannan Chettiar Regional director First Advantage

Ed Hickey Managing director, APAC HireRight

Kannan Chettiar is responsible for developing the key market segments facilitating background screening for organisations in Asia Pacific. He has more than 17 years of in-depth experience in the technology and human capital sectors spanning Asia and North America.

He has held senior roles in multinational corporations such as Dell, Arrow and element14, dealing with global accounts, channels, alliances/ partners and retail. His background includes account management, commercial and digital marketing, business development as well as country management in the US and Asia.

An engineer by training, he holds an honours degree in electrical and electronics engineering from the Nanyang Technological University in Singapore and a Master’s in business administration from the University of Birmingham in the UK.

Ed Hickey is the managing director for the Asia Pacific region for HireRight, a leading provider of global employment screening.

He has more than 12 years of experience in the hiring and employment background screening industry. Appointed to his current role in January 2014, based in HireRight’s regional headquarters in Singapore, he is responsible for leading the sales, marketing and client support teams across the region. He has been instrumental in growing the customer base, launching a regional customer service function and further developing localised, market-leading product offerings for the region.

Previously, based in HireRight’s regional headquarters in the UK, he has held a wide range of leadership roles in operations, customer support and account management.

His extensive international experience includes assisting many major organisations implement and improve their screening solutions, setting up new operations and growing the business across the EMEA and APAC regions.

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SPEAKERS Aditi Sharma Kalra Regional editor Human Resources

Akankasha Dewan Senior journalist Human Resources

Aditi Sharma Kalra leads all editorial content for Human Resources in its print, online and social media forms.

In her role, she is responsible for leading thought-provoking and quality industry content for a growing senior-level HR readership, as well as strategically growing the brand’s presence and reach online, and through a growing number of industry events, conferences and awards shows.

Kalra joined Lighthouse Independent Media as a senior journalist in September 2014, having worked previously in Hay Group as part of the marketing team.

Before Hay Group, she worked with monthly HR magazine The Human Factor, published by New Delhi-based Planman Media, where she was part of the core team to transform the publication from an academic journal to the most widely read HR magazine.

As a senior journalist at Human Resources, Akankasha Dewan takes a lead role in producing thought-provoking editorial print and online content across Singapore, Malaysia and Hong Kong.

Dewan enjoys leading compelling HR-related conversations with senior industry professionals, and is establishing herself as an insightful columnist who is dedicated towards continuously exploring the wide-ranging secrets of the HR industry.

She joined Lighthouse Independent Media as a journalist and content producer towards the end of 2013, and has produced conferences themed around topics such as training and compensation.

A Master’s graduate in English, Dewan has been in Singapore for more than two decades. She has interned as a reporter in various local media houses, and has worked in Unilever’s HR division.

Fabio Fede Senior management consultant, board and executive Mercuri Urval

Alexander Trost Vice-president, human resources Infineon Alexander Trost was appointed the vice-president of human resources for Infineon Asia Pacific in February 2013. He started his Infineon career as an in-house consultant with Siemens Semiconductors Munich in 1996.

He moved to Singapore in 1998 from Germany where he served in various positions in finance and production management.

In 2008, he made the transition to Infineon Japan, where he worked as vice-president and CFO. Born in 1970 in Germany, he graduated from the University Fridericiana (Germany) with a Master’s in business engineering and also holds a Master’s in economics from the University Aix-Marseille (France).

He further received a doctorate of business administration (DBA/Ph.D.) from the National University (USA) in the course of a part-time executive study programme.

He is certified trainer and author of the book Management by Models: General Management by Threes, which covers most relevant MBA topics.

Fabio Fede sells and delivers human capital consulting services to MNCs and SMEs in Southeast Asia, with an emphasis on HR transformation, talent acquisition and development and business coaching.

For 13 years he worked as an HR director/business partner for FTSE 100 and 500 companies at the national, European and global level.

He has work experience within five major industries – chronologically: FMCG/luxury, chemistry/food, automotive/construction, medical/life sciences and consulting/business services.

He holds a Master’s in social sciences and management from the University and High Commercial Studies Institute (H.E.C.) of Lausanne, Switzerland.

He is also in the process of getting certified as an accredited certified coach from the International Coaching Federation (ICF, United States) and to pass the Chartered Institute of Personnel Development Fellow Experience Assessment (FCIPD, United Kingdom).

In March 2014, he was elected as a board member/director of the Italian Chamber of Commerce in Singapore.

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Everyone deserves to enjoy their working life Enjoying your work can transform your performance. Imagine loving your work while achieving brilliant results – just think what you could accomplish if your entire company worked this way. We can help you make this change.

We deliver this amazing transformation through our comprehensive range of consulting, training, facilitation and coaching services, making sure that all your employees are stimulated and productive, and reach their full potential.

Together we can revolutionise the world of work.

Unlock your team’s potential and lead change for your business with Wentworth People.

www.wentworthpeople.com

SPEAKERS Irene Leng Human resources director National Kidney Foundation

NC Prakash Regional director of human resources Rohde & Schwarz

Irene Leng has more than 20 years of progressive experience in a wide range of areas: human resource management, facilities and loss prevention management, procurement and office administration in various industries.

Her profile as a human resources director for the National Kidney Foundation since January 2013, she is responsible for the full spectrum of human resource functions.

Being a strategic HR business partner, she has acquired a strong hands-on experience in HR operations, including M&A integration, talent management, compensation and benefits, change management, business units restructuring and right-sizing.

NC Prakash is the regional director of human resources for Rohde & Schwarz (sales, services and marketing operations) covering Asia Pacific, the Middle East and Africa.

He has been in the role since September 2012. Before that, he was in the company’s HR division as the senior HR manager (Singapore) and later as the regional HR manager (Asia Pacific) for more than six years.

As part of his function, he sits on the regional management team for talent development and succession planning. He also oversees the HR administration function for the regional headquarters and the regional corporate learning centre in Singapore.

Rachael Pogson VP of global talent acquisition Seagate

Daniel Zhang Lead of recruitment, APME Shell

Rachael Pogson is the VP of global talent acquisition and HR central for Seagate. She is responsible for Seagate’s global hiring from operators to executives, employee orientation, and HR back-office operations support.

Previously she has been both on the client and vendor side of recruitment solutions in Asia Pacific, Middle East, Russia and CIS. A mandarin speaker, she has worked and lived in China for more than 20 years and Singapore for five years, and has had general management and P&L responsibility for 15-plus years.

Daniel Zhang is the recruitment manager for Shell in Asia Pacific and the Middle East region. He has been with Shell and a number of its JVs for more than 17 years in various HR generalist and specialist roles, working from China, Singapore and the UK. In the role, he leads all Shell recruitment activities in the region, with support from a marketing team and operations team.

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SPEAKERS Brandon Lew Head of HR operations T-Systems

John Nolan Senior VP of human resources Unilever

Brandon Lew is the head of HR business operations and oversees the overall HR business operations as well as the business partnering for the organisation. His key role at T-Systems focuses on strategic organisational development and critical HRD/HRM initiatives.

Before that, he was leading teams in developing and delivering HR and organisational development solutions.

Throughout his tenure with different organisations, he has led various types of experiential and development programmes for professional clients such as Coca-Cola, British Petroleum, DBS, AXA, INSEAD, Singapore Flying College, Singapore Police Force and various other corporate programmes.

Apart from corporate programmes, he has also had the opportunity to conduct a train-the-trainers programme for the Singapore Gurkhas.

The programmes that he has conducted include elements of leadership development, dramaturgy, framing and NLP.

As the senior vice-president of human resources for global markets, John Nolan is responsible for HR in all the country organisations in Unilever.

His previous positions include senior vice-president of human resources for Asia, Africa, Central and Eastern Europe and senior vice-president of human resources for global leadership and organisation development.

He was also senior vice-president of human resources for Unilever’s home and personal care business in Europe.

His 27-year career has seen him working in a variety of roles, including assignments in the UK, US, Belgium and now in Singapore.

Anna Tan Managing director Wentworth People Anna Tan’s career has spanned working in the UK for 18 years where she led multi-million dollar portfolios as a project, programme and business change consultant for corporates and governments. She has numerous accolades and awards, including the prestigious UK Government cabinet office award for delivering the first ever single civil service employee engagement programme, encompassing 98 organisations and half a million employees.

She has lived in Singapore since 2011 where she has led major change management initiatives across the APAC region for MNCs such as Johnson & Johnson and RS Components.

She now leads the Wentworth People Asia team, supporting companies across the region to realise incredible performance through active change management, corporate training, facilitation and executive coaching.

She is an accredited NLP Master, Advance MSP (managing successful programmes) and PRINCE2 practitioner.

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SPONSORS GOLD SPONSOR

GOLD SPONSOR

First Advantage

HireRight

First Advantage provides comprehensive background screening, identity and information solutions that give employers access to actionable information that results in faster, more accurate people decisions. With an advanced global technology platform and superior customer service delivered by experts who understand local markets, First Advantage helps customers around the world build fully scalable, configurable screening programmes that meet their unique needs.

HireRight is a leading provider of on-demand employment background checks that help employers automate, manage and control background screening and related programmes. Many companies, including more than one-third of the Fortune 500, trust HireRight because the company delivers customer-focused solutions that provide greater efficiency and faster results. HireRight also provides pre-integrated background screening services through applicant tracking systems from top providers such as Oracle, Taleo, Kenexa, SAP, PeopleAdmin, HealthcareSource, HRsmart, and SilkRoad. HireRight, Inc. is headquartered in Irvine, California with offices and affiliates around the globe.

More information about First Advantage can be accessed at www.fadvasia.com.

For more information, visit hireright.co.uk.

SILVER SPONSOR

SILVER SPONSOR

Mercuri Urval

Wentworth People

Over 45 years ago, Mercuri Urval was founded to help answer a simple, but important question: How do organisations make sure they have the right people, so they can deliver the best possible business results?

As pioneers in predicting the impact of peoples’ capabilities and personality on business results, we place a high importance on the recruitment, assessment and development of people.

Today, Mercuri Urval has grown organically as a leading consultancy working with over 3000 local, global and public sector clients in over 50 countries annually in various sectors.

As we have grown, our 800 professionals from 23 countries worldwide offer solutions and services meeting our clients’ needs, strengthening their peoples’ performance while carefully applying consistent global solutions to local conditions.

So wherever you need us, we have the capability and experience needed to deliver.

Wentworth People – everyone deserves to enjoy their working life Imagine loving your work while achieving brilliant results – imagine a whole business operating at that level. Enjoyment of your work not only transforms your working life and performance, it also increases the bottomline of your business. A true win-win.

Helping people and their businesses succeed is what we’ve been doing for more than 20 years.

With our help, you can create a fulfilling and enjoyable workplace culture, enabling your employees to feel more engaged, making sure that your people are stimulated, productive and do what they do brilliantly – regardless of their role.

We deliver this amazing transformation through our comprehensive range of consulting, training, facilitation and coaching services.

Together we can revolutionise the world of work.

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5 - 6 AUGUST 2015 CONNEXION@NEXUS, MALAYSIA 19 - 20 AUGUST 2015 SHANGRI-LA SINGAPORE 1 - 2 SEPTEMBER 2015 THE MIRA, HONG KONG

ASIA’S MOST ESTABLISHED & COMPREHENSIVE COMP & BEN STRATEGY CONFERENCE

Featuring heads of HR and Comp & Ben leaders from Asia’s largest employers, Employee Benefits Asia 2015 is where you will find out the latest compensation and benefit trends, and benchmark your salaries & benefits packages against the competition.

REGISTER TODAY at www.employeebenefits.asia

SPONSORS

KEY DISCUSSION TOPICS • Salary & Bonus • Flexible Benefits • Cost Management & Program Optimisation • Healthcare & Wellbeing • Non-cash Rewards & Recognition Programmes • Mobility & Global Rewards • Employee Value Proposition • Comp & Ben Data Analytics

BROUGHT TO YOU BY:

ASSOCIATION & MEDIA PARTNERS

International Professional Managers Association (IPMA)

Centre for Executive Education

The International Professional Managers Association (IPMA) is a notfor-profit professional member organisation whose mission is to provide practising managers with the opportunity to participate and to be part of the process of improving managerial performance and effectiveness in all areas of business, industry and public administration.

The Centre for Executive Education (CEE) is the strategic partner of IPMA in Asia Pacific whose mission is to assist IPMA member organisations to secure a leading position in their respective market place and develop a sustainable competitive advantage through developing their human capital.

Personnel Management Association of Thailand (PMAT)

World HRD Congress

Personnel Management Association of Thailand (PMAT) is a non-profit professional HR body in Thailand established in 1965 representing over 2,000 HR professionals in Thailand. PMAT aspires to excel in professional people management and to be well accepted domestically and internationally.

The World HRD Congress is the brainchild of Dr R. L. Bhatia, who has been a global leader in HR for the past three decades. The World HRD Congress is a virtual organisation, run and guided by a set of professions whose passion is leadership in HR. In many ways the motto is: “For human resources – by human resources – for human resources.”

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DELEGATE FEEDBACK FORM YOUR EVALUATION OF THIS CONFERENCE IS VERY IMPORTANT TO US Please help us by taking time to fill out this evaluation form. Your responses will help us with the continual improvement of our products and to develop conferences that are relevant to you and your industry. Return the form to the registration desk or to anyone from the Human Resources team before you leave the conference.

Name: Job Title: Company: Office No:

Mobile No:

Email: What can you say about the event? How likely are you to attend again next year?

PART I: OVERALL EVENT EVALUATION 1. Please evaluate the following using the scale: 1= POOR, 5 = EXCELLENT Please Circle One

Comments

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2. What has been the most beneficial aspect for you in attending this event?

PART II: SPEAKERS’ EVALUATION 3. Which speakers or sessions did you enjoy the most or were of the most value to you?

4. Which speakers or sessions did you enjoy the least or were of the least value to you?

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DELEGATE FEEDBACK FORM YOUR EVALUATION OF THIS CONFERENCE IS VERY IMPORTANT TO US PART III: INDUSTRY UPDATES 5. What do you regard as the biggest issue or challenge facing your industry at present?

6. What is the biggest issue or challenge you are facing in your current role?

7. What additional topics would you have liked to be included in the programme?

8. Are you interested in the following topics or issues? Please tick topics which are of interest to you.

(List of HumanResources upcoming events) [ [ [

] Talent Management Asia ] HR Leaders Summit ] Workforce Mobility Interactive

[ [ [

] Employee Benefits Asia ] HR Technology Interactive ] Employee Healthcare Interactive

9. Please provide details of any other topics that are of interest to you.

10. Which industry associations do you belong to?

11. Which industry publications or portals do you read/subscribe to for your industry news & updates?

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Your single source for global employment background screening Mitigate employee risk with HireRight

» Trusted by over 40,000 clients globally » Innovative technology for an exceptional candidate experience » Unmatched turnaround time » Full compliance with industry standards » Industry-leading ATS integration capabilities To find out more about HireRight’s Services, visit us at booth R6.

www.hireright.com

Social Media Engagement Facebook- Human Resources magazine Twitter- Share your tweets with @Mag_HR and via #RI2015 LinkedIn- Human Resources magazine

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