Mannaz Offices Mannaz Associates
Mannaz – Enabling real achievement Mannaz is recognised as a global frontrunner in developing leaders. Established in Denmark in 1975, we have over four decades of experience working with the world’s best-known companies to help them develop the managers and leaders they need to succeed. Today we serve our clients through our offices in Copenhagen, Malmö, London and Hong Kong. IMPACT ON PERFORMANCE Mannaz is famous for creating immediate positive impact on management, leadership and most importantly business performance. Our secret is to encourage participants to bring their real-life, real-time issues, challenges and opportunities into the ‘learning journey’ and use these as the vehicles for learning. RELEVANCE NOT REVERENCE Rather than reverently using business school models and theories, Mannaz uses ideas and principles we believe are truly relevant to our clients ‘right here and right now’. We take the time to understand each client’s unique situation so we can tailor our approach accordingly.
FAST AND EFFICIENT Whilst we develop fully bespoke initiatives when required, we build most of our programmes in a modular way. This enables us to build and customise them much faster and at lower cost whilst still meeting the client’s needs.
WORLD CLASS QUALITY Above all, Mannaz is known for the high quality of the learning experiences we create. We do this through innovative, elegant design and through the excellence of the facilitators and coaches we engage. In both our in-house team and our global associate network, we work only with the best and most experienced individuals. 2 | TRAINING & DEVELOPMENT ASIA 2016
Please reach out to us: Jason White Head of Asia Pacific jwh@mannaz.com Deno Hewson Client Director dhe@mannaz.com Siru Heino Client Director she@mannaz.com
EDITOR’S NOTE
LEADING AND LEARNING Welcome to the inaugural edition of Training & Development Asia Hong Kong. It has not been an easy year so far for businesses as the gloomy global economy continues to put pressure on hiring and business expansion plans.
You will also hear successful cases on how organisations transform their talent through training via keynote presentations and panel discussions. The conference also presents the perfect chance for regional learning leaders to network and learn from the successful L&D strategies of other organisations.
But I think learning and training budgets are something smart businesses won’t try to tighten. After all, it is important to upgrade and update talent for them to remain competitive in today’s fast-paced and ever-changing business environment.
Time and again, research has shown the learning opportunities and chances for advancement are two of the most important factors to retain talent.
Giving someone job skills simply isn’t enough to keep them engaged anymore. Today’s young generation of candidates are looking for how their work is going to work for them personally.
With higher expectations from younger generations on training, I believe this conference will provide you with valuable insights on how to groom the perfect talent for your organisation.
If your learning and development functions align the work experience with employees’ personal ambitions, you will have a far stronger retention rate.
We hope you enjoy the event and we look forward to hearing your feedback.
Building a pipeline of talent will continue to be the top priority for organisations. Advancement in technology and enhanced knowledge on how the human brain works have brought new insights into how training and development programmes can be designed to produce the greatest impact. The desire for professionals to continue to learn and enhance themselves is the very reason why we host the conference. Today, you will hear from training and development experts on how to make use of the latest technology and scientific findings to produce the most effective learning experience.
Anthony Wong Editor Human Resources
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SPEAKERS
Alex Chakrabarti
Anthony Wony
Cecilia Ng
Charlie Lang
Vice president, human resources and talent development gcp hospitality
Editor Human Resources
Head of leadership and learning Manulife Financial Asia
Founder & managing partner Progress-U Asia
Anthony Wong oversees the editorial content for Human Resources in Hong Kong for its print, online and social media coverage. He is responsible for reporting the latest happenings of the HR scene in Hong Kong as well as helping to grow Human Resources magazine’s presence in Hong Kong through the online and print products and industry events, conferences and award ceremonies. Wong joined Lighthouse Independent Media as editor in July 2015 after seven years as a senior reporter at the South China Morning Post reporting about the local job market and education scene.
Cecilia Ng is the Asia lead of global leadership and learning at Manulife focusing on building and enhancing people capability at all levels in line with its transformation. Driving culture change, delivering strategic talent development initiatives, innovative and result-oriented learning experiences are her core mandates. Since setting up in 2013, her team has been delivering award-winning leadership and learning solutions in six languages under their renewed leadership development curriculums. She has led various business and L&OD roles across geographies before joining Manulife in both HR consultancy and multinational corporations. She is also a coach and mentor of high potentials and university students.
Charlie Lang has been a pioneer of executive coaching in Asia having been one of the first professionally trained coaches in Hong Kong in 2002. He has developed one of the most important coaching organisations, with offices in Hong Kong, Kuala Lumpur, Mumbai, Shanghai, Singapore and Tokyo, working with more than 70 selected executive coaches and facilitators. He is a prolific thought-leader and author in the areas of leadership and coaching, having written more than 200 articles as well as the two books, The Groupness Factor (in 2005) and The Coach Factor (in 2012).
Alex Chakrabarti has more than 17 years of experience in the hospitality industry stretching three different continents: Europe, Africa and Asia. With significant experience gained as operations manager at Sabana Resort followed by the pre opening of Mercure Hotel, Pattaya, Thailand, led to his appointment to oversee operations for King Power Entertainment and executive assistant manager for Pullman Bangkok King Power, Thailand. His excellent results, combined with strong leadership skills, resulted in several appointments as general manager at Hotel G Beijing, Beach Republic Koh Samui, Hotel Muse Bangkok and cluster general manager for both Mercure Hotel and Hotel Baraquda Pattaya.
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SPEAKERS
CY Chan
Deno Hewson
Jane Garnett
Janet Man
Associate director – talent management and organisation development and co-owner Hong Kong Broadband Network
Client director Mannaz
Talent and learning expert/former senior director, talent, learning and diversity, Asia at CBRE
Senior director, talent and diversity McDonald’s High Growth and Foundational Asia
CY Chan oversees the organisation’s talent acquisition, engagement and performance improvement strategy and initiatives. In his organisation development capacity, he has led his team in redefining the corporate culture, revamping performance management frameworks, and driving succession management for the company. Before joining HKBN, he was a consultant and business development head of a global human performance improvement company covering the Southern China region. He has also been a HR practitioner and leadership trainer across the consultancy, telecommunication and manufacturing industries. He enjoys sharing his experience with others and humbly hopes he can be the catalyst to people’s career and life development. He holds a MSc in strategic HRM from Hong Kong Baptist University and is one of 259 proud co-owners of HKBN.
An executive coach and leadership development consultant at Mannaz, Deno Hewson has spent the better part of the past 20 years working with leaders on developing potential and accelerating performance. After 10 years of heading up leadership and learning functions in investment banks in Tokyo, Singapore and New York, he returned to consulting, and loves provoking clients to be bold about their people agenda. Passionate about mountaineering and deep-diving exploration, he shares learnings from climbing Mount Everest and exploring the far reaches of the world with clients in his keynote speeches. He and his wife and their dogs have lived in Hong Kong since 2012, and he is sure his next climbing expedition will “definitely be the last one”.
Jane Garnett is a seasoned talent, learning and diversity professional with extensive working experience in Hong Kong, across Asia and the United Kingdom, and a certified organisational and executive coach. Originally from the UK where she was in retail store management, her career in Hong Kong has been within a commercial real estate environment, working with small partnerships and local businesses through to multinational corporations. For the past 10 years, she has focused on the attraction and retention of talent, in particular, developing managers, leaders and “rising stars” across the Asia region.
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Janet Man is a certified HR management professional with expertise in training, talent management, organisational development and change management. She holds an MSc in learning and organisational change from the Northwestern University, and a MBA and a BBA in HR (honours). She has a track record of success in developing talent assessment frameworks, designing accelerated leadership development programmes for high potentials, and leading change initiatives such as postmerger integrations. She has acquired years of HR experience having worked for recognised organisations such as Hewitt Associates, LensCrafters and HK Hospital Authority to name a few. She is now the senior director of talent and diversity for McDonald’s High Growth and Foundational Asia markets.
SPEAKERS
Jaspreet Kakar
Jaya Venugopal
Juliana Chow
Lynne Barry
Regional head of talent management AXA Asia
APAC regional talent head Richemont
Vice president, learning solutions, Asia Pacific Schneider Electric
Global head of learning and development Telstra
Jaya Venugopal is the Asia Pacific regional head of talent at Richemont, the luxury goods and jewellery group. She is responsible for ensuring a sustainable talent pipeline by developing strategies to attract, recruit and select the best talent externally and develop, promote and retain the best talent internally. Previously, she was director of talent acquisition and brand building at Philip Morris International. She has more than 15 years of experience in the corporate sector. Her expertise includes talent acquisition and management, marketing management and business development. She received her education in India at the Times School of Marketing PGDMM, marketing management, and her bachelor of chemical engineering from the Birla Institute of Technology and Science. In her spare time she enjoys reading and travel. She lives in Hong Kong.
Juliana Chow leads and manages a team of 20 learning solutions account managers supporting the learning and development needs of employees in 19 countries in the Asia Pacific region. The team is responsible to ensure a close partnership is established with the business to uncover and validate the learning needs against the business priorities and subsequently source for and/or design the learning to address them accordingly. She has accumulated more than 20 years of experience working in the areas of learning and development, talent management, and organisation development and effectiveness. Before Schneider Electric, she held leadership positions in several global MNCs in the information technology, healthcare and automotive industries.
Based in Hong Kong, Lynne Barry supports the learning for our 36,000 people across 23 countries. This includes Telstra’s leadership and high potential programmes, and the full spectrum of our professional and technical learning and development. From 2014 to April 2016, she was the director of HR for Telstra international and new businesses, overseeing the human resources functions across the business in Asia Pacific, Europe and the US. This role covered Hong Kong, Singapore, Philippines, Indonesia, Thailand, Malaysia, India, China, Taiwan, Japan, Korea, UK and the US. She leads the full spectrum of HR functions, such as human capital strategy, end-to-end HR service delivery, performance management, rewards and recognition, payroll, M&A and integration, diversity, recruiting and employee relations. The role also covers Telstra’s new businesses, including Telstra Health, Telstra Ventures and Telstra Smart Home. She has over 20 years of experience in senior human resources roles in Australia, New Zealand and Asia. She has an undergraduate degree in politics and social sciences from the Macquarie University in Sydney, and a Master of Business in employee relations from the University of Technology Sydney.
Jaspreet Kakar is the regional manager for talent management for AXA Asia for the life and general insurance businesses, based at the regional head office in Hong Kong. In his role, he supports talent management and development, building and implementing the talent architecture and capability for the region, as well as advising AXA’s local operations in Asia. Before he joined AXA Asia in 2013, he worked with Prudential for several years in country, regional and global roles. He has a broad range of experience in talent management, business partnering, compensation and benefits, culture change, etc. He is an engineering graduate and holds a master’s degree in business administration from Symbiosis Institute of Business Management, one of the top education institutes in India.
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SPEAKERS
Mimi Fu
Ooi Lay Peng
Tony Dickel
Director of learning and development Ocean Park Corporation
Group vice president – human resources development Rosewood Hotel Group
Country director Potential Project Hong Kong and China
Mimi Fu has a diverse work background with many years of experience in Hong Kong, Greater China and the Southeast Asia regions. She began her career in the hospitality industry in the food and beverage sector, gradually stepped into sales and marketing, and then became a learning and development professional working extensively across different industries, inculcating herself professionally in many different organisations and industries. She has been with Ocean Park for more than 10 years. She is the director of learning and development at Ocean Park. She helps in the development of leadership programmes for the management team, executive coaching, sustainable leadership, talent management initiatives, and many other organisational development initiatives for Ocean Park.
Ooi Lay Peng has extensive experience creating human resource structures for new businesses. Before joining Rosewood Hotels & Resorts, she headed the human resources operations for MGM Grand Paradise in Macau. At Intel, she was responsible for a division covering 20,000 employees in Costa Rica, Philippines, Malaysia and Shanghai and helped build One China HR that supported all Intel businesses in China. She also spent 10 years with Hyatt International, culminating as director of human resources for North Asia.
Tony Dickel is the country director for Potential Project Hong Kong and China. He is accomplished in the creation of mindfulness and acute self-awareness which is critical to the success of the workplace. He teaches mindfulness-based approaches in a variety of settings. Drawing from disciplines, including interpersonal neurobiology, mindfulness, cultivating emotional balance and narrative coaching, he helps people take personal accountability for changing behaviours, beliefs and mindsets in ways which can create personal and professional transformation. He has held leadership positions in Asia and across a variety of industries over a period of 20 years. He is an experienced executive coach and trainer/examiner of professional coaches and the CEO of Transcend International.
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SINGAPORE 2–3 August
HONG KONG 9–10 August
MALAYSIA 17–18 August
ASIA'S MOST ESTABLISHED & COMPREHENSIVE COMP & BEN STRATEGY CONFERENCE Discover the latest compensation and benefit trends and benchmark your salaries & benefits packages against the competition Key discussion topics: • Salary & Bonus • Flexible Benefits • Cost Management & Program Optimisation • Healthcare & Wellbeing • Non-cash Rewards & Recognition Programmes • Mobility & Global Rewards • Employee Value Proposition • Comp & Ben Data Analytics
F I N D
O U T
M O R E
A T
W W W . E M P L O Y E E B E N E F I T S . A S I A
Sponsors & Partners
Brought to you by
WORKSHOP SPONSORS
Mannaz
Potential Project
Progress-U
Mannaz is an international front runner in developing leadership, project and organisational capabilities. Adopting innovative and efficient learning methods, we empower people performance and business success. We work for some of the world’s leading companies who value our innovative and collaborative development and design, and our vast experiences in developing executive and project leaders across the world. Founded in Copenhagen in 1975, today Mannaz delivers more than 700 programmes for more than 10,000 executives, project leaders, managers and high potentials every year. With our global reach from offices in Copenhagen, London, Hong Kong and Malmö, and our associate network of more than 375 facilitators worldwide, we support the world’s largest organisations in developing their leadership capabilities and the ability to execute their strategy.
Potential Project is a global leader in providing customised and organisational effectiveness programmes based on mindfulness, aimed at enhancing individual and company performance, resilience and creativity. Potential Project addresses the many benefits of harnessing the potential of the mind, including: • An increase in the capacity to focus. • Decreased perceived stress. • Greater work/life balance. • Improved wellbeing and happiness. • Enhanced emotional and mental balance. In partnership with leading researchers, senior executives and mindfulness experts over a 10-year period, Potential Project has developed a corporate and scientific approach to mindful organisational performance through mindfulness training to 25,000 individuals in 200plus global companies.
Founded in 2002 in Hong Kong, Progress-U has developed into one of the leading people and organisational development companies in Asia. With offices in Hong Kong, Kuala Lumpur, Mumbai, Shanghai, Singapore and Tokyo, Progress-U develops and delivers innovative solutions to grow: • Leaders with purpose. • Sellers with purpose. • Coaches with purpose. As organisations increasingly realise the need for corporate culture transformation to optimally execute their strategy in a fast changing environment, Progress-U develops innovative solutions to bring about and sustain such transformation leading to more purposeful organisations.
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EXHIBITORS
China Europe International Business School
FIRST FINANCE
Macao Government Tourism Office (MGTO)
Developing more business leaders in China than any other business school. China Europe International Business School is the leading business school in China, delivering cutting-edge international management expertise coupled with profound China insights. CEIBS’ global executive MBA is the preferred choice for organisations with a strong interest in China and who value the development of their senior management team. • Unlock an unparalleled network through CEIBS alumni, the largest business school alumni network in China. • Invest in your organisation’s leadership pipeline, facilitating executives’ transition into senior roles. • Accelerate your management team’s ability to assume new challenges and responsibilities. • Ranked 16th worldwide (Financial Times).
FIRST FINANCE is a market leader in business education for financial institutions and global corporations, with offices in Paris, London, New York, Hong Kong and Singapore. We have trained 240,000 executives worldwide, including 140,000 via MOOCs, and certified 25,000 finance professionals. Our focus is digital innovation bringing high return on learning: • Executive MOOCs (public). • Corporate MOOCs (companyspecific). • Executive online certificates partnering with leading business schools. • Robust analytical platforms. To serve our clients best, we are supported by a dedicated team of client-facing consultants, instructional design experts, EdTech specialists and a global network of 250 trainers.
MGTO positions Macao as a world centre of tourism and leisure through various destination marketing and public relations activities in Hong Kong. MGTO puts great emphasis on promoting business tourism and launched the “travel stimulation programme” to support corporate incentive trips to Macao. With a minimum of 25 non-Macao guests with at least two nights of stay in Macao, tourist information kits and welcome gifts will be offered. For larger groups, additional offers include a cultural performance (40100 pax) and a half-day heritage tour (101-300 pax), which will definitely add a cultural flavour to the tour. More information can be accessed at: http://industry.macaotourism.gov.mo.
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WI-FI SPONSOR
PARTNER
SAP SuccessFactors
Senior HR Forum
SAP SuccessFactors is the global provider of cloud-based human capital management (HCM) software. Our human capital management application suite integrates onboarding, social business and collaboration tools, a learning management system (LMS), performance management, recruiting software, applicant tracking software, succession planning, talent management, and HR analytics to deliver business strategy alignment, team execution, and maximum people performance to organisations of all sizes across more than 60 industries.
The Senior HR Forum has been established as a platform for sharing among Hong Kong and Greater China senior HR professionals and similar level practitioners across SE Asia and the world.
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Delegate feedback form Your evaluation of this conference is very important to us Please help us by taking time to fill out this evaluation form. Your responses will help us with the continual improvement of our products and to develop conferences that are relevant to you and your industry. Return the form to the registration desk or to anyone from the Human Resources team before you leave the conference. Name: Job title: Company: Address: Tel no:
Mobile no:
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Email: What can you say about the event? What have you gained from attending it? How likely are you to attend next year? Are you pleased with the people you have met and heard from? What is unique about it from all the other conferences you have been to?
PART I: OVERALL EVENT EVALUATION 1. Please evaluate the following using the scale: 1= POOR, 5 = EXCELLENT Please circle one Overall conference
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2. What has been the most beneďŹ cial aspect for you in attending this event?
PART II: SPEAKERS’ EVALUATION 3. Which speakers or sessions did you enjoy the most or were of most value to you?
4. Which speakers or sessions did you enjoy the least or were of the least value to you?
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PART III: INDUSTRY UPDATES 5. What do you regard as the biggest issue or challenge facing your industry at present?
6. What is the biggest issue or challenge facing you in your current role at present?
7. Which additional topics would you have liked to be included in the programme?
8. Are you interested in the following topics or issues? Please tick topics which are of interest to you. (List of Lighthouse upcoming events) [
] HR Leaders Summit
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] HR Technology Interactive
[
] Training & Development Asia
[
] Employee Healthcare Interactive
[
] Employee BeneďŹ ts Asia
[
] Talent Management Asia
9. Please provide details of any other topics that are of interest to you
10. Which industry associations do you belong to?
11. What industry publications or portals do you read/subscribe to for your industry news and updates?
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SOCIAL MEDIA ENGAGEMENT
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