Training & Development Asia, Singapore 2015 - delegate book by Human Resources Online

9–10 JUNE 2015 RESORTS WORLD SENTOSA SINGAPORE

DELEGATE BOOK

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120x120mm.pdf

CMY

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Contents

EDITOR’S NOTE

AGENDA

SPEAKERS

SPONSORS & PARTNERS

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Everyone deserves to enjoy their working life Enjoying your workÂ can transform your performance. Imagine loving your work while achieving brilliant results â&#x20AC;&#x201C; just think what you could accomplish if your entire company worked this way. We can help you make this change. We deliver this amazing transformation through our comprehensive range of consulting, training, facilitation and coaching services, making sure that all your employees are stimulated and productive, and reach their full potential. Together we can revolutionise the world of work.

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Editor’s note Continuous learning is a nationwide agenda for Singapore. Not only is there an emphasis on making the current workforce more productive, but there is also an equal focus on building next-level capabilities to compete effectively with organisations outside of this region. The budget announced earlier this year by the country’s Deputy Prime Minister and Finance Minister Tharman Shanmugaratnam listed investments in skills of the future as one of the nation’s top priorities this year. To promote this culture of lifelong learning, the government is planning to boost investments in its SkillsFuture programme by over $1 billion per year on average from now until 2020.

We also promise to discuss through case studies and keynote sessions how to build best-in-class learning programmes and leadership initiatives. With the changing workforce in Singapore – and across the region – it is now more important than ever to plan learning strategies with effective long-term capabilities. Let us pledge to keep continuous learning on top of each of our priority lists, for ourselves and our teams, who work so hard in their roles to achieve business goals. Enjoy the conference!

The impact of these initiatives will not be lost on local as well as international employers operating within the country. Building a pipeline of homegrown talent is of paramount importance for organisational growth in this increasingly competitive business landscape. And companies that are able to leverage on current L&D trends to engage employees and maximise their return on investment will be essentially laying the groundwork for a successful L&D programme. To do exactly that, Training & Development Asia returns for the second year to help HR leaders map the changes within the L&D space, and to determine key skilling strategies for an increasingly diverse workforce. Training & Development Asia has grown to become the leading annual conference for senior HR professionals from large organisations, and in fact this year, we expand to Hong Kong as well. Over this two-day conference, regional learning leaders will gain a much-needed opportunity to network, benchmark and learn from proven innovative L&D strategies at other organisations.

Aditi Sharma Kalra Regional editor Human Resources aditis@humanresourcesonline.net

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Agenda CONFERENCE DAY 1 | Tuesday, 9 June 2015 | Resorts World Sentosa 8:00am

Registration

9:15am

Opening remarks and speed networking Aditi Sharma Kalra, regional editor, Human Resources TRENDS IN LEARNING AND DEVELOPMENT

9:30am

Keynote: Global strategy – local implementation: How MNCs deliver effective learning outcomes for a global business • Tailoring a global L&D programme to the Asian workforce: Best practices and potential pitfalls • Synthesising a global mandate and local implementation to achieve business goals and ensure consistency • Establishing global and local KPIs to define learning success Manojit Sen, head of HR, Asia Pacific (Lubes), Royal Dutch Shell

10.10am

Ask the experts: Creating the ultimate learning and development culture • Aligning your learning and development culture to a business strategy • How can functions such as training, talent management, and learning and organisation development help rewire the business? • Should L&D be a subset of HR or an independent function to create the ultimate L&D culture? • Best practice strategies in building, enhancing and sustaining the learning culture in workplaces Moderator: Cynthia Stuckey, managing director, Asia Pacific, The Forum Corporation Panellists: Ujjwal Sarao, regional director, talent management, Dentsu Aegis Network / Southeast Asia; Manojit Sen, head of HR, Asia Pacific (Lubes), Royal Dutch Shell; Tan Ong Jin, regional HR business partner, AXA Insurance; Anna Tan, managing director, Wentworth People

10:40am

Morning refreshments

11:10am

Keynote: Winners don’t do different things, they do things differently • Optimise performance and move up to the next level • Grow by creating a culture of trust and accountability • Build powerful teams that go the extra mile • Develop ownership and pride in performance Shiv Khera, bestselling author and motivational speaker, Qualified Learning Systems TRANSFORMATION AND ORGANISATIONAL CHANGE

11:50pm

Case study: Aligning culture, talent and strategy to your organisational transformation • What organisational transformations are … and are not! • How best-in-class organisations manage change/transformations • A leader’s role in leading and driving integrated change/transformation efforts • How talent/HR supports this effort • Aligning your learning strategy to the transformation and business needs/goals • New competencies required so your talent is ready for transformations and on-going change • Key levers (organisational and specific to talent) to address during change/transformation Cynthia Stuckey, managing director, Asia Pacific, The Forum Corporation

12:30am

Lunch break

1:30pm

Facebook’s best practices in connecting learning and performance for accelerated development • Converging learning and performance management to better develop critical talent • Developing an integrated learning performance management system using standardised 360-degree performance metrics • Closing the gap: Evaluating results and reassessing learning goals Dr Nitin More, head of learning and development, APAC, Facebook

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Agenda HIGH POTENTIAL DEVELOPMENT 2:10pm

Building a cultural intelligence (CQ) learning strategy to identify, develop and retain global leaders • Using cultural intelligence tools to embed CQ learning approaches to maximise development of global leaders • Differentiating between high potentials and high flyers • Redesigning performance management tools to make CQ the main parameter of coaching and development Philip Merry, founder and CEO, Global Leadership Academy

2:50pm

Panel discussion: Preparing future leaders through structured training and development programmes • Aligning the leadership development strategy to the business strategy • How the career trajectories are shifting with new generations in the workforce • The best techniques for giving high potentials the tools and opportunities for leadership skills • Steps to take in your organisation today to support younger leaders Moderator: Paul Tolton, director ASEAN MC, KPMG Panellists: Arthur Lam, director, organisation development, SEA, Sanofi ; Lynda Lian, vice-president, HR business partners and site support, Asia, Seagate Technology; Dr Nitin More, head of learning and development, APAC, Facebook

3:30pm

Afternoon refreshments

3:50pm

Rethinking L&D for the Millennials in Asia • Uncovering the motivations, mindsets and challenges of the Millennials • Rethinking the job description and using embedded learning approaches to maximise experiential and reflective learning • Customising training for young employees to help retention Susan Chen, director of human resources, Asia Pacific, Visa Worldwide

4:30pm

Case study on Singtel’s succession planning: Ensuring business continuity and leadership readiness • Designing a succession planning strategy to ensure you have the right leaders • Managing your company’s learning and development needs across generations • Leveraging the link between leadership, performance, growth and profits Cara Reil, vice-president, talent management and development, Singtel Group

4:55pm

Closing remarks Aditi Sharma Kalra, regional editor, Human Resources

5:00pm

End of Day 1 CONFERENCE DAY 2 | Wednesday, 10 June 2015 | Resorts World Sentosa

8:00am

Registration

9:15am

Opening remarks by editor Aditi Sharma Kalra, regional editor, Human Resources LEARNING TECHNOLOGIES AND INNOVATIONS

9:30am

Human Capital Analytics – Big Data and learning and development • Using predictive and prescriptive analytic techniques in business for revenue growth, process, resource optimization and risk management • Understanding how an organization can adjust its L&D plan for each employee to maximise his or her potential • Providing organization with insight on drivers to enhance performance of specific employee and retention strategies Bill Lee, partner IT advisory services, ASEAN, Ernst & Young

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Agenda 10:10am

Meeting the needs of the new generation learners: New strategies needed in L&D • Defining the New Generation – Who are they, how do they learn, and what are they used to? • Current Strategies – What we are doing right • Future Strategies- What we can do more • What’s next for L&D? Tham Chien Ping, regional learning and development head, Asia, Willis Group Holdings

10:50am

Morning refreshments

11:20am

Developing a strategic and transformative training and competency model for a financial services sales force • Top-down and bottom-up competency based TNA approach: Lessons learnt • Integrated competency model for holistic development and sustainable performance • Training evaluation best practice for effective post-training impact assessment and management • Integrated training system with empowering learning space and great learning experiences Andy Ng Yen Heng, senior VP and head, centre for excellence, Great Eastern Life Assurance

12:00pm

Panel discussion: Learning and development innovation in a dynamic Asian business environment: opportunities and challenges • Building innovation capacity for an agile workforce in a constantly changing business environment • Key challenges in implementing new learning and development programmes • How to make innovation a core competency and integrating it with training initiatives • Technological solutions to transform learning to encourage individual and organisational innovation ability Moderator: Akankasha Dewan, senior journalist, Human Resources Panellists: Paul Tolton, director ASEAN MC, KPMG; Ujjwal Sarao, regional director, talent management, Dentsu Aegis Network / Southeast Asia; Tham Chien Ping, regional learning and development head, Asia, Willis Group Holdings

12:40pm

Lunch break

2:00pm

The innovation dilemma – the best of all worlds • Does your company and national culture encourage innovation? What is your L&D department doing? • Courage and caution • Don’t compromise, yin and yang it Paul Tolton, director ASEAN MC, KPMG

2:45pm

Maximising employee onboarding by driving managerial engagement • How do engaged line managers improve the onboarding experience of their new employee? • Learn of the factors that drive manager engagement in onboarding • Creating an onboarding programme that promotes valuable employee retention beyond orientation Elma Diala-Pangilinan, HR business partner and head for learning and organisation development, Nielsen Company

3:30pm

Editor’s Closing remarks Aditi Sharma Kalra, regional editor, Human Resources

3:45pm

Afternoon coffee and End of Training & Development Asia 2015

BUILDING INNOVATION CAPACITY

EMPLOYEE ONBOARDING

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Speakers Tan Ong Jin Regional HR business partner AXA Insurance Of Chinese Malaysian heritage, Tan Ong Jin was born in Australia and completed his Bachelor of Commerce and Arts with Sydney University in 2000 and started his professional career with Unilever in 2001. Joining Unilever in the marketing department, he had the opportunity to launch a number of products to Australian and New Zealand consumers under the local brand Continental, the Australian equivalent of Knorr. He also spent time in the sales function before moving to the HR team. It was in this department that he truly began to enjoy his work and found his calling. Always wanting to see the world, his career took him across the globe. He completed the trifecta of local, global and regional roles in the cities of Sydney, Melbourne, London and eventually Singapore. Enjoying 10 years in the same company, he felt it was a good time for a change and joined AXA Life Insurance Singapore in 2011. Shortly after, he moved into a combined role to look after all HR areas for the AXA General and Life Insurance Singapore entities covering 600 staff. In 2014, he transitioned to the regional HR business partner role for AXA General Insurance covering Singapore, Malaysia, Indonesia, Thailand, Hong Kong and China.

Bill Lee Partner IT advisory services, ASEAN Ernst & Young Advisory Bill Lee started his career with Hewlett-Packard as a process and order analyst. From there he moved to Arthur Andersen Business Consulting, BearingPoint Consulting and then to SAS. At these organisations, his roles ranged from head of ASEAN finance and operations to re-engineering to change management lead to head of public sector practice. At SAS, he was the country manager responsible for its business operations in Singapore. He is a partner with EY’s IT advisory practice and heads EY data – a practice for ASEAN which covers analytics and information management. He sits on the advisory boards of School of Information Science (Singapore Management University and Temasek Polytechnic) and School of Business Administration (University of Nottingham, Malaysia Campus). He is also a member of the advisory board at the financial IT academy at Singapore Management University. He graduated from the University of Oregon, Eugene, US, with a BSc in finance and marketing.

Ujjwal Sarao Regional director, talent management Dentsu Aegis Network / Southeast Asia Ujjwal Sarao is a seasoned human resources leader with 20 years of diverse experience and strength in orchestrating talent management solutions. Adept at managing multiple projects through matrix organisations and cross functional teams, Ujjwal brings a unique combination of human resources expertise and a record of success as a strategic business partner to the CEO and the executive leadership team. Her experience spans operations in the Asia Pacific with 2000-plus employees. Most recently, she was part of a leadership coaching and consulting business in Singapore. Previously she was with Aegis Media as the regional HR director for APAC in which she functioned not only as an HR director, but also as a key business partner managing multiple regional projects. She has worked with CNBC, ESPN Star Sports and Xerox Corp. Her forte is strategy and execution excellence using “design-for-success” principles to build organisation excellence and global leadership bench strength. Her expertise includes talent management, L&OD and leadership development and coaching. Ujjwal has worked across different industries in the past 10 years in the media and advertising industry. She holds a Master’s degree in human resource management and has been actively involved in leadership development programmes and is a certified trainer.

Dr Nitin More Head of L&D, APAC Facebook Dr Nitin More is the head of L&D for APAC at Facebook. He has a PhD in linguistics and has been in the L&D domain for more than 10 years across various industries such as publishing, e-learning, medical transcription and online media. The application of positive psychology and neuroscience to workplaces is his interest area. He is also keenly interested in the OD space and enjoys finding and executing solutions for OD issues. He has presented in various conferences and companies. Apart from L&D, he is passionate about theatre and Indian music.

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Verztec is a leading ISO 9001:2008 Global Content Consulting Company that assists corporations around the world to design, develop, localize and publish their global communication messages into over 100 languages across various channels. VerztecLearningTM, the learning solutions arm of Verztec Consulting, provides custom design and build E-Learning solutions in over 100 languages to various corporations around the world. Clients include UBS, Bank of Singapore, Unilever, Huntsman, AXA, Bridgestone and many more. Verztec supports clients across many industries, such as Medical and Life Sciences, Pharmaceuticals, Petrochemical, Aerospace, Travel and Hospitality, Shipping, Banking and Finance, Legal, Insurance, IT and Electronics. For more information, please visit www.verztec.com or email enquiry@verztec.com.

Corporate Headquarters 10 Jalan Besar #16-01/02, Sim Lim Tower Singapore 208787 E: info@verztec.com W: www.verztec.com T:+65 6577 4646 F: +65 6577 4647

Speakers Philip Merry CEO and founder Global Leadership Academy

Andy Ng Yen Heng Senior VP and head, training and development Great Eastern Life Assurance (M) Bhd

CEO and founder of Singapore’s Global Leadership Academy Philip Merry has conducted projects with global organisations for 34 years in 57 countries helping to assess a culture’s influence on teamwork, performance, conflict, JV, leadership, partnerships and the bottom-line success. Clients comment on his ability to help groups discuss sensitive intercultural and business issues. “I need a truth and reconciliation team session where my management team will put the real issues on the table” was a recent brief from a CEO. A Singapore resident since 1990, he has trained thousands of people across the globe in cross-cultural skills. He has been a senior facilitator for the United Nations and Global Faculty Duke Corporate Education; a visiting Fellow for Roffey Park; sole representative – Belbin Team Roles; a Marshall Goldsmith stakeholder coach; he is appreciative inquiry certified; author of Simply Happy: The Search for Singapore’s Happiest People; and was a onetime London taxi driver.

Akankasha Dewan Senior journalist Human Resources

As the senior vice-president and head of training and development for Great Eastern Life Assurance Berhad, Andy Ng Yen Heng is responsible for the organisation’s training and development for the strategic and operational functions of which his talent distribution channels comprise a 17,000-strong sales force with more than 30 staff members under his direct and indirect supervision. In 2014, he successfully established a new organisational training centre in Malaysia, complete with world-class training facilities and an advanced learning management system at a total investment of more than RM 25 million. His 16 years in the Malaysian finance industry also extends to retail banking, sales management and sales training. He holds a Bachelor of Economics from the University of Malaya (second Class Upper Hons) and a diploma of banking in finance from IBBM. He is also a certified financial planner, registered financial planner (RFP) and Shariah RFP and FLMI.

Paul Tolton Director, ASEAN MC KPMG

As a senior journalist in Human Resources, Akankasha Dewan currently takes a lead role in producing thought-provoking editorial print and online content across Singapore, Malaysia and Hong Kong. Dewan enjoys leading compelling HR–related conversations with senior industry professionals, and is establishing herself as an insightful columnist who is dedicated towards continuously exploring the wide-ranging secrets of the HR industry. She joined Lighthouse Independent Media as a journalist and content producer towards the end of 2013, and has also produced conferences themed around topics such as training and compensation. A Masters graduate in English, Dewan has been in Singapore for more than two decades. She has interned as a reporter in various local media houses, and has worked in Unilever’s HR division.

Paul Tolton is the lead consultant for Trompenaars Hampden-Turner Consulting in KPMG’s ASEAN management consulting group. He has gained a deep understanding of cultural differences, diversity and communication having lived in Asia for 20 years. His passion is creating productivity and innovation through diversity. He has facilitated in the US, Canada, Singapore, Australia, Indonesia, Spain, Poland, Thailand, China, Japan, India, Malaysia, Vietnam and Hong Kong in many areas from business development to strategy. He also coaches C-suite clients. He has written and delivered many courses over the years for many prestigious clients, including BP, Accenture, CIMB, Ministry of Law (Singapore), Singapore Airlines, Barclays Bank and Bank of America. He has also written and delivered courses specifically on culture for the Lee Kuan Yew School of Public Policy, IBM and Singtel.

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WDHB Learning Expeditions People & Strategy Development

Since 1989, WDHB has been designing and delivering experiences that guide leaders out of their comfort zones. Learning Expeditions foster individual and collective development and act as a catalyst for organizational transformation and growth. Learning Expeditions are co-created and customized to add maximum value and address specific interests. Through company visits, varied interactions and facilitated sessions, they produce high-impact solutions with measurable ROI. To date, WDHB has crafted over 500 Learning Expeditions. Cultivate your innovation culture. Discover industry disruptors and opportunities for tomorrow. Increase your performance. Develop your leaders.

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Speakers Elma Diala-Pangilinan HR business partner and head for learning and organisation development Nielsen Elma Diala-Pangilinan has more than 15 years of professional experience in the areas of learning management, leadership and talent development, performance management, organisation development and HR business partnering with industries such as banking and finance, insurance, telecommunications and market research. She has driven a number of organisational-wide programmes, including onboarding, functional skills – leadership – and top talent development, competency profiling, performance management, career management and employee engagement initiatives. Currently, she is the associate director for learning and organisational development for Nielsen Singapore and Malaysia. She also plays a role as the HR business partner for the commercial business for Nielsen Singapore. In this role, she partners with country and business leaders on all people matters, including manpower planning, talent acquisition, compensation and benefits, top talent development, recognition and performance management.

Manojit Sen Head of HR, Asia Pacific (Lubes) Royal Dutch Shell Manojit Sen heads HR for Shell Downstream’s lubricants business in Asia Pacific. He joined Shell in 2000 after a Master’s in HR and six years of work with companies such as Marico and Coca-Cola. In the 15 years with Shell, he has been through a number of regional and global roles and feels he has not had a single dull day. Before this role, he was the global head of learning for Shell’s trading and supply businesses after having served as the global learning head for the supply and distribution businesses globally. The other area where he has international experience and credibility is talent management – he has served as the first head of talent for Shell’s B2B businesses as well as the regional talent advisor covering all downstream businesses in the East. He has effortlessly moved back and forth between HR business partnering roles at global, regional and local levels. He has been the global HR head for Shell’s Marine business, the country HR head for Vietnam and India and HR manager and regional HR lead for functions, along with HR specialist roles covering compensation and benefits, change management and organisational effectiveness.

Shiv Khera Founder and author Qualified Learning Systems Shiv Khera is the founder of Qualified Learning Systems, USA. An author, educator and business consultant, he is a much sought-after speaker. He inspires and informs people by helping them realise their true potential. He has taken his dynamic personal messages to opposite sides of the globe – from the US to Singapore. His client list includes Lufthansa, Nestlé, Gillette, HP, DHL, Ericsson, Daimler-Benz, Johnson & Johnson, HSBC, MetLife and many more. He is the author of 16 books, including the international best seller, “You Can Win ®”, which sold more than 3.2 million copies in 21 languages. Millions have benefited from his programmes in more than 20 countries. His trade mark is: “Winners don’t do different things, they do things differently.”®

Arthur Lam Regional director, organisation development Sanofi Arthur Lam is a regional director of organisation development for Sanofi, one of the largest pharmaceutical companies in the world with a presence in 100plus countries and more than 110,000 employees. With many years of commercial and HR experience under his belt, his passion is developing people and organisations. He has extensive APAC regional experience in launching HR projects such as talent and performance management and leading the change management project for workday and employee engagement. He has been involved in assessment and development programmes for the senior leadership team and talent for Sanofi. His other experience includes training and development, corporate training, sales and marketing, sales management, coaching and executive search. He holds an EMSc in industrial organisational psychology and HRM and is a certified NLP trainer and coach with the American Board of NeuroLinguistic Programming. He is also a certified practitioner in MBTI, DiSC, LEAD 360, timeline therapy and hypnotherapy.

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Speakers Lynda Lian Vice-president, HR business partners and site support, Asia Seagate Technology As one of the veterans in the hard disc drive manufacturing industry in Singapore, Lynda Lian has more than 30 years of human resource experience to her credit. Based at Seagate’s Ang Mo Kio facility, she spearheads and oversees the HR operations at the company’s various facilities in Singapore, Malaysia, China, Thailand and India as well as sales offices across the Asia Pacific region. Having assumed the position of vice-president in 2003, she has played an instrumental role in the paradigm transformation of Seagate’s HR operating model. Her role at Seagate focuses on partnering with C-suite level executives to assess and support strategic business and organisational needs. She also acts as a key liaison between business clients and broader HR centres of excellence. Before joining Seagate, she established her HR career in numerous management positions at Philips Singapore, Singapore Bus Services (now known as SBS Transit) and Western Digital Singapore.

Cynthia Stuckey Managing director, Asia Pacific The Forum Corporation Cynthia Stuckey joined Forum in 2008 and leads its Asia Pacific business. She brings considerable expertise in the areas of leadership development, corporate transformations, strategy development, sales effectiveness and execution of performance enhancement strategies to meet changing market and client demands. A sought after speaker for conferences and media interviews, she helps organisations in Asia Pacific and worldwide align their learning and business strategies plus accelerate strategic initiative realisation. Previously, as vice-president of global account sales and sales force development for MasterCard, she led a global transformation of its sales organisation to drive a new customer-centric strategy – a transformation that incrementally grew the organisation at twice the market rate. She also managed and expanded MasterCard’s Asian and European markets. As a practitioner, consultant, and senior leader, she has worked with companies such as QBE, Commonwealth Bank, Pentair, Roche, HSBC, IBM, Aetna International, Xerox, TNT, Dell Computers, Air Products, Coca-Cola, Monsanto, Shell, Honeywell and SC Johnson. She also served as a product director for a large regional healthcare organisation, driving line extensions, acquisition and merger strategies, and market-share growth.

Cara Reil VP, talent management and development Singtel Cara Reil joined Singtel in 2011 as VP of talent management and development. In her role she leads the group talent management and development organisation which provides strategic leadership in the areas of learning and development, employee engagement, leadership and career development, talent pipeline management and succession planning. She has more than 15 years of broad based and specialist HR experience with various MNCs in regional and global roles. She has spent the majority of her HR career working outside of US, especially in Asia where she has lived in Singapore and Australia. She holds a Master’s of Science in human resource management from the Krannert School of Management – Purdue University and a Bachelor of Arts in psychology from the University of Denver.

Susan Chen Director of human resources, Asia Pacific Visa Worldwide Susan Chen holds a Master’s degree in International ERM and HRM from the London School of Economics, and is in the publication phase of her PhD from the University of Stavanger, Norway, on knowledge management. She has more than a decade of international HR leadership experience developed through various roles in training and development, recruitment and employee branding, OD, HR business partnering and talent management. With global experience from Taiwan, NZ, UK, Norway and Singapore, she couples her international HR practitioner experience with keen interest in HR research. She has various academic publications on organisational behaviour and knowledge management and has presented in various academic and industry conferences. Her role at Visa Worldwide as a HR director focuses on supporting key functions to deliver on business goals through HR partnerships and strategies cross Asia Pacific. She is also the lead coach and founder of People Potential Consulting which focuses on career/life transition and high potential coaching. She is a keen advocate for diversity and serves on the HR board committee for AWARE (Association of Women for Action and Research) in Singapore and is authoring a book on women and authentic leadership due to be published in August.

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Speakers Anna Tan Managing director, Asia Wentworth People

Tham Chien Ping Regional learning and development head, Asia Willis Group Holdings

Anna Tanâ&#x20AC;&#x2122;s career has spanned working in the UK for 18 years where she led multi-million dollar portfolios as a project, programme and business change consultant for corporates and governments. She has numerous accolades and awards, including the prestigious UK Government cabinet office award for delivering the first ever single civil service employee engagement programme, encompassing 98 organisations and half million employees. She has lived in Singapore since 2011 where she has led major change management initiatives across the APAC region for MNCs such as Johnson & Johnson and RS Components. She now leads the Wentworth People Asia team, supporting companies across the region to realise incredible performance through active change management, corporate training, facilitation and executive coaching.

Tham Chien Ping is heading the learning and development efforts of Willis Group Holdings in Asia as part of group talent management and organisation development. He is also an active advocator of good HR practices as the adjunct lecturer and associate lead consultant with the Singapore Human Resources Institution. As a former educator, he takes a keen interest in the area of career development of young talent entering the workforce. He sees himself as a business partner to business units and their leaders and researches and provides solutions for their challenges in people and processes, and is a strong proponent of using OD interventions in enhancing performance in individuals and teams. He is currently on an OD certification programme with the NTL Institute in the US, and has started a global MBA programme with the University of Strathclyde. His career goal is to gain enough knowledge, experience and wisdom to inspire the next generation of HR practitioners.

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Sponsors, exhibitors and event partners

Qualified Learning Systems (S) Pte Ltd

Forum Corporation

Shiv Khera is the founder of Qualified Learning Systems (S) Pte Ltd. His organisation helps individuals and corporates become more productive through training, consulting and coaching. The programmes help optimise performance by building on attitude, leadership, motivation and values. Our flagship leadership programmes are: 1. Hi-impact leadership – blueprint for success. 2. Gain and retain customers – grow by mastering selling skills. 3. Public speaking and presentation skills – master platform skills. Contact: skmarketing@shivkhhera.com

The Forum Corporation helps our clients develop their leaders, managers, sales teams and customer service representatives to realise specific business objectives faster and more effectively. We are proud to partner with clients in Asia Pacific and around the world on award-winning, comprehensive learning solutions and training programmes, backed by in-depth research and industry best practices, which produce business results. Contact us if you would like to: • Develop your current and future leaders to effectively execute strategies, reduce turnover, increase employee engagement and improve productivity. • Transform your sales force to improve its effectiveness and increase profits. • Drive growth and loyalty by optimising the customer experience. For more information, visit www.forumasiapacific.com.sg, email asiapacific@forum.com or call +65-3158-9550.

Wentworth People – Everyone deserves to enjoy their working life

IE Business School

Enjoying your work can transform your performance. Imagine loving your work while achieving brilliant results – just think what you could accomplish if your entire company worked this way. We can help you make this change. We have been helping people and their businesses succeed for over 20 years. We can help you create a fulfilling and enjoyable workplace culture, enabling your employees to feel more engaged, improve their performance and ensure the continued success of your company. We deliver this amazing transformation through our comprehensive range of consulting, training, facilitation and coaching services, to help your employees reach their full potential. Together we can revolutionise the world of work.

Ranked among the top business schools in the world, IE Business School is an international institution dedicated to educating business leaders through programmes based on our core values of global focus, innovation and entrepreneurial spirit. Our 500-strong international faculty teaches a student body composed of more than 90 nationalities on our undergraduate, master and doctorate degrees, and executive education programmes. At IE Business School, we view executive education as a way for managers, directors and company leaders to update skills, learn the latest trends and practices and to network with experts and other managers. The programmes we develop are designed to transfer knowledge directly from the classroom to the workplace, providing a superior learning experience that will have a direct impact on participants’ overall business management performance.

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Sponsors, exhibitors and event partners

Right Management

SIM Professional Development

Right Management is the global leader in talent and career management within ManpowerGroup, helping clients win in the changing world of work by designing and executing workforce solutions that align talent strategy with business strategy. Right Management’s expertise spans Talent Assessment, Leader Development, Organizational Effectiveness, Employee Engagement, and Workforce Transition and Outplacement. With offices in over 50 countries, Right Management partners with companies of all sizes. More than 80 percent of Fortune 500 companies work with Right Management to help them grow talent, reduce costs and accelerate performance. www.right.com

SIM Professional Development (SIM PD) is the leading provider in learning and development (L&D) solutions to professionals and corporations in Singapore. We help companies build on their human resource capabilities to face current and future business challenges by offering a comprehensive range of executive programmes in areas such as communication, customer relationship, leadership, personal effectiveness and strategy. Every year, over 11,000 professionals turn to us for their training needs. SIM PD was voted the Preferred Management Training Firm in the Human Resources magazine HR Vendors of the Year awards from 2010 to 2012.

Simpleshow

Teamie

HR teams have always been delighted with the effectiveness of our simpleshow explainer video format when communicating complex or dry subjects. As the global market leader, we have wowed clients like Microsoft, Audi, Novartis, Singtel, Maybank, Astro, Google and HSBC in several thousand clips. Now we have expanded our range by adding the simpleshow interactive! A most engaging, entertaining and SCORM-compliant multimedia format that helps T&D professionals to really get their content across, achieve top levels of knowledge retention, have full tracking, visibility and mobility – and even be loved for it!

Teamie creates private social learning networks that transform training and collaboration within an organisation. Teamie connects trainers, learners and mentors on a common platform, which is a unique blend of different features that help organisations do away with multiple systems: • Whiteboard for posts and sharing of information through multimedia elements like video, audio, links and images (collaboration). • Learning management system that allows trainers to create feature-rich learning resources and different forms of assessments (LMS). • Reports that give administrators real-time insights on the use of the platform, the level of engagement and group performance (reporting). Teamie can be accessed through web browsers and mobile apps (iOS and Android), and thus extends learning and development beyond physical boundaries, enables easier management of the learning process with transparent communication, and creates an engaged learning community.

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Sponsors, exhibitors and event partners

Verztec

SMU Executive Development

Verztec is a leading ISO 9001:2008 global content consulting company that assists organisations around the world to design, develop, translate and publish their global communication messages in over 100 languages across various channels. Some of Verztec’s clients include UBS, P&G, Rolls-Royce Motors, Microsoft, IBM, Novartis, AXA, Siemens, AIA, Google, Shell, HP, Intel, Dell, Yara, etc. Over the years, Verztec has supported many corporations in their global training programmes involving custom development of online courses as well as facilitation of instructor-based workshops with our 1000+ associate trainers network. Established in 2000, Verztec is headquartered in Singapore with offices in New York, London, Bangkok, Xiamen, Ho Chi Minh City, Tokyo, Seoul and Yangon. Our services include: • Translation and localisation of training materials and e-learning into over 100 languages. • Creative design, video and multimedia solutions. • Custom e-learning development (PC desktop and mobile learning). • Off-the-shelf professional development online courses. • Custom in-company training and workshops. • Learning management technologies (Eduspace™).

SMU Executive Development (SMU-ExD) is dedicated to international talent development in a contemporary Asian setting. Integrating the best of Asian and Western practices and theories, our open enrolment and custom programmes deliver outstanding returns on investment for individuals and organisations, leveraging meticulously designed curricula which address business challenges in the context of Asia. Our pedagogy of “knowledge-application-empowerment” is exciting clients and participants from Asia and the world which help them succeed in effecting positive behaviour changes and improve business performance. We draw from over 320 faculty (business practice, research or teaching) from six schools and over 30 institutions, centres and initiatives – all dedicated to issues of business and management in Asia.

Strategic Learning

WDHB

British Council

WDHB designs and delivers experiential learning expeditions programmes for people and strategy development. They are co-created and customised to add maximum value and address specific client requirements. Since 1989 we have completed more than 500 programmes for over 9500 executives around the world. Through company visits, varied interactions and facilitated sessions, learning expeditions produce high-impact solutions. The programmes are enhanced with workshops before the expeditions and implementation of derived projects. WDHB’s expertise extends across a wide variety of trends, industries and cultures. Our interdisciplinary teams are based in Singapore, Hong Kong, Boulder, Zurich and Rio de Janeiro.

With a range of over 60 courses that include everything from leadership, creativity, performance to communication skills we train and up skill over 8,000 professionals every year in Singapore. We also support institutions with forward thinking and innovative English testing through our Aptis assessment tool. Worldwide we work in more than 100 countries and our 7,000 staff – including 2,000 teachers – work with thousands of professionals and policy makers and millions of young people every year by teaching English, sharing the arts and delivering education and society programmes.

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Association & media partners

Centre for Executive Education Centre for Executive Education (CEE) is the strategic partner of IPMA in Asia Pacific whose mission is to assist IPMA member organisations to secure a leading position in their respective market place and develop a sustainable competitive advantage through developing their human capital.

Personnel Management Association of Thailand (PMAT) Personnel Management Association of Thailand (PMAT) is a non-profit professional HR body in Thailand established in 1965 representing over 2,000 HR professionals in Thailand. PMAT aspires to excel in professional people management and to be well accepted domestically and internationally.

International Professional Managers Association (IPMA) International Professional Managers Association (IPMA) is a not-for-profit professional member organisation whose mission is to provide practising managers with the opportunity to participate and to be part of the process of improving managerial performance and effectiveness in all areas of business, industry and public administration.

World HRD Congress The World HRD Congress is the brainchild of Dr R. L. Bhatia, who has been a global leader in HR for the past three decades. The World HRD Congress is a virtual organisation, run and guided by a set of professions whose passion is leadership in HR. In many ways the motto is: “For human resources – by human resources – for human resources.”

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5 - 6 AUGUST 2015 CONNEXION@NEXUS, MALAYSIA 19 - 20 AUGUST 2015 SHANGRI-LA SINGAPORE 1 - 2 SEPTEMBER 2015 THE MIRA, HONG KONG

ASIA’S MOST ESTABLISHED & COMPREHENSIVE COMP & BEN STRATEGY CONFERENCE

Featuring heads of HR and Comp & Ben leaders from Asia’s largest employers, Employee Benefits Asia 2015 is where you will find out the latest compensation and benefit trends, and benchmark your salaries & benefits packages against the competition.