The Futurist 2014, Conference Delegate Book

DELEGATE BOOK

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CONTENTS

Editor’s Letter Agenda Speakers Sponsors Delegate Feedback Form

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THEFUTURIST 1

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INTO THE FUTURE The future. Why is it so worrisome for HR professionals?

For one, some pretty big forces are changing work as we know it here in Asia. Employee expectations are changing, new technologies are constantly being introduced, and increased globalisation means businesses have to become more agile to ensure we’re not suddenly taken aback by the evolved workplace of tomorrow.

Secondly, the future is scary because we can’t actually predict it as much as we would like to believe we can.

Of course, there are things we have come to expect – things such as Singapore’s changing labour regulations, which I don’t think caught anyone off-guard – but no one, not even the region’s most insightful HR leaders, can provide solid guarantees on what we can expect down the road.

The new challenges will make reaching, engaging and influencing the people you need more complex than before.

Business and HR leaders are increasingly realising that to adapt to the changing business environment and expectations, they have to do more to coherently articulate a future strategy. Essentially, it’s of the utmost importance to your job and your business that what you say about where you are headed actually happens.

But it’s not an easy task. The marriage of finding the right talent, shaping an effective organisational culture and ensuring you have the strongest leadership available is a constant struggle in the quest to ensure a smooth future.

And the bar has been raised on the expectations of HR, given its strong trajectory upwards from back office assistant to strategic business partner.

But even though we can’t predict the future, what we can do is prepare for it, based on quantifiable data, past experiences and the pulling together of respected opinions from HR’s top and most experienced professionals.

And this is what The Futurist is all about.

Today is a bringing together of collective thoughts and insights based on real-life case studies, aimed at painting the clearest picture we can about where HR is heading and where you need to be tomorrow, in a year, in five years and 10 years down the track.

Hopefully, with your experiences and knowledge combined, the challenges you face will start to look more like solid opportunities you can grasp, causing any lingering, disruptive threats to recede.

I hope you enjoy the conference.

Rebecca Lewis Editor, Human Resources rebeccal@humanresourcesonline.net THEFUTURIST 3

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AGENDA WEDNESDAY, 23 APRIL 2014 8:50

9:00

9:30

9:55 10.25

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11.15

11.40

12.10 12.45

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14.20

14:45 15:15 15:35 16.00

16:25

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Welcome Remarks THE FUTURE OF HR IN SINGAPORE Keynote 1: The future of HR in Singapore from a demographical and legislative perspective • Preparing for the population increase predicted by the Population White Paper • Implication of the Fair Consideration Framework to future HR strategy • Effectively utilising MOM’s jobs bank Gerard Koh, VP of HR, SMRT Corporation Keynote 2: The future of HR in Singapore from an economic perspective • The economic impact on the talent pool available to Singapore-based organisations • Mapping talent challenges against Singapore’s economic growth projections • Leveraging on Singapore’s economic advantages in an evolving world economy Byron Rienstra, global head of HR consumer banking, Standard Chartered Bank Futurists Panel 1: The future of Singapore’s workforce Hear from our first panel of Human Resources Futurists as they’re quizzed on how they feel the dynamic economy of Singapore and the regulatory changes being introduced by the government will impact local HR practices.

Tai Mern Yee, CHRO, JURONG International; Chee Nian Tze, group general manager of HR, Robinsons & RSH Group of Companies; Tang Seok Hian, head of talent management SEA, Starcom MediaVest Group Networking Break THE FUTURE OF THE HR FUNCTION On stage interview: Meeting expectations of tomorrow’s HR from local business leaders Uncover what is expected from HR by management, and how they are meeting these rising expectations to best align with the business, in this on-stage interview with the CEO and HR director at Maersk Line. They will talk about their HR business partnership and discuss where they feel the function can add the most value to the business.

Rupert Brown, director of HR APAC, Maersk Line; Thomas Riber Knudsen, CEO APAC, Maersk Line Keynote 3: Evolving from first generation HR to business critical HR • Does the HR function really need to evolve to maintain its place in modern business?

• How will this transformation take place and what steps can HR practitioners take now?

• What exactly is HR evolving from and to?

Joydeep Bose, president and global head of HR, Olam International Innovation, competitiveness and technology: Strategic advantage HR • Paradigm shift in HR technologies to drive innovation and competitiveness • Nurturing and engaging the next-generation workforce • Sneak peek into future ready HR technologies Subbaraman Ramaswamy, vice president Asia business, Ramco Futurist Panel 2: The future of HR’s role in business In this panel, visionary Human Resources Futurists will discuss how they feel the HR function is about to evolve. They will be quizzed on their views on the emergence and importance of the HR business partner and will examine other important considerations, such as the extent that administrative deliverables should be automated or outsourced to enable HR to refocus.

Timothy Cheong, group HR director, Banyan Tree; Oliver Grohmann, HR senior VP, Daimler South East Asia; Madan Nagaldinne, head of HR APAC, Facebook; Vineet Gambhir, VP & head of talent APAC, Yahoo Lunch THE FUTURE OF HR’S OPERATIONAL EXPERTISE Keynote 4: Transforming people decisions with data and analytics • Cutting through the hype: How important will big data be to you?

• Rethinking the cost-value argument of workforce analytics implementation • Discovering HR decisions that are already being affected by workforce analytics Vineet Gambhir, VP & head of talent APAC, Yahoo Keynote 5: Technological transformation in HR • The value and cost of enhancing the employee experience • The advantages and disadvantages of HR tech transformation • Quantifying ROI and making the business case for HR systems implementation Jodie Choo, director of group HR, Far East Organization Futurist Panel 3: The future of HR technology Human Resources Futurists will debate on how and if you should be future-proofing your organisation. They’ll also analyse the true value of data and its application in HR, as well as the costs and rewards of change – and the implications on your internal customers.

Ujjwal Sarao, regional talent director, Dentsu Aegis Network/Southeast Asia; Jodie Choo, director of group HR, Far East Organization; Sanjeev Kumar, VP of HR APAC, Moody’s Networking Break FUTURIST’S TALK Keynote 6: Winning the future war on talent • Understanding what tomorrow’s top talent is looking for in an employer • Addressing your future talent needs with a strong employer brand • Adapting your C&B strategy for your future workforce Timothy Cheong, group HR director, Banyan Tree Keynote 7: Developing the next generation of leaders • Creating an effective leadership development programme • Understanding when and how to select the best future leaders • The true value of leadership development programmes Oliver Grohmann, HR senior VP, Daimler South East Asia Rapid Fire: Solutions and next steps for 2014 and beyond For the final Human Resources Futurist panel, it’s time the audience decide on the questions that matter the most to them! Time will be given for the audience to deliberate around their table and decide on the most pressing concerns and challenges for the road ahead – these questions will then all be compiled and the experts at Human Resources magazine will use them to put the Futurists to the test!

Ujjwal Sarao, regional talent director, Dentsu Aegis Network/Southeast Asia; Sanjeev Kumar, VP of HR APAC, Moody’s; Gerard Koh, VP of HR, SMRT Corporation; Virendra Shelar, head of corporate HR, Sony Electronics Asia Pacific Closing remarks End of conference

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SPEAKERS Timothy Cheong Group HR director Banyan Tree

Oliver Grohmann HR senior VP Daimler South East Asia

Timothy Cheong is the group HR director of Banyan Tree, a leading developer and manager of premium resorts, hotels and spas. He oversees the overall human resource strategy and policy development for Banyan Tree Group.

Oliver Grohmann is the HR senior vice president for the Mercedes-Benz Car Group’s overseas region. Managing the HR activities across five continents in 21 countries, he has more than 16 years of expertise as an HR practitioner.

He has worked in a range of industries – from banking to petroleum, utilities, engineering and education – after his career started out as a bank treasury officer. Eventually, he found his love in strategic HR management. In his previous roles, he implemented strategic talent development programmes.

After beginning his career as a lawyer, he moved into HR at Lufthansa in the division for personnel policy. In 1999, he joined Daimler AG in Berlin and took on various responsibilities, including expat policy management, C&B, HR controlling and talent management. He also has extensive experience in the area of change management as the project lead for a major company reorganisation in 2010.

A native German based in Singapore, he speaks fluent German, English and French, and enjoys playing golf.

Ujjwal Sarao Regional talent director Dentsu Aegis Network/ Southeast Asia Ujjwal Sarao is a seasoned human resources leader with 20 years of diverse experience and strength in orchestrating talent management solutions.

Adept at managing multiple projects through matrix organisations and cross-functional teams, she brings a unique combination of human resources expertise and a record of success as a strategic business partner to the CEO and the executive leadership team. Her experience spans operations in Asia Pacific with more than 2000 employees.

Her forte is strategy and execution excellence using “design-for-success” principles to build organisation excellence and global leadership bench strength.

Her expertise includes talent management, L&OD, and leadership development and coaching. She is passionate about helping businesses make the most of their resources and talent. Before Dentsu Aegis Network, she worked with CNBC, ESPN Star Sports and Xerox Corporation.

Madan Nagaldinne Head of HR APAC Facebook Madan Nagaldinne is passionate about talent and leadership. Over the past 15 years, he has gained a progressively global HR expertise working for Amazon, KLA Tencor and other global MNC brands.

Before joining Facebook in early 2011, he was the director and head of HR for Amazon for India and Singapore, where he and his team helped scale Amazon’s operations to more than 5,000 people and four development centres. Before Amazon, he worked with KLA Tencor, Microland and Tavant Technologies.

He has a Master’s degree in personnel management and industrial relations from the London School of Economics. His extensive experience in Silicon Valley, combined with his stints in globally recognised high-tech companies, has made him a sought-after speaker and a recognised expert in the field of social media in HR.

She holds a Master’s degree in human resource management. She has been actively involved in leadership development programmes and is a certified trainer.

THEFUTURIST 5

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SPEAKERS Jodie Choo Director of group HR Far East Organization Jodie Choo is the director of group HR at Far East Organization, the largest private property developer in Singapore with operations spanning the full spectrum of the real estate market – from residential to hospitality, commercial, retail and industrial sectors.

Before this role, Choo held several leadership positions in the group HR function in the financial industry. She was the managing director of talent management, where she was responsible for creating and implementing the infrastructure, framework and strategies to support all phases of talent management, including succession management, talent assessment and learning and development.

Before her appointment as head of talent management, she was head of shared services, where she was responsible for setting up the HR shared services centre to consolidate the operations, systems and processing to support all employees in the region.

Rebecca Lewis Editor Human Resources As editor of Human Resources magazine, Rebecca Lewis oversees all editorial print and online content for Singapore.

In her role, she is responsible for leading thought-provoking and quality industry content for a growing senior-level HR readership, as well as strategically growing the brand’s presence and reach online, and through a growing number of industry events, conferences and awards shows.

Lewis joined Lighthouse Independent Media as editor of Human Resources in early 2012, but she is no stranger to Singapore having spent 13 years growing up here.

An experienced journalist and magazine editor, Lewis was previously editor of Singapore’s ANZA magazine. Before this, she spent six years working across multiple award-winning newspaper titles at APN News & Media in her home country of New Zealand.

Before her HR career, she had more than 13 years of experience in MIS/IT management, consumer banking, e-commerce and marketing in various financial and IT services industries.

Tai Mern Yee CHRO JURONG International Tai Mern Yee is the chief human resources officer of JURONG International, responsible for its people and organisation initiatives across its consultancy, design and build. He also facilitates management businesses in China, India and the Middle East.

Before JURONG, he held various positions with different organisations, such as the general manager of human resources for Asia Pacific Resources International Limited. He has also been the director of global talent and rewards, as well as the director of HR APAC for SCHOTT AG. In the course of his career, he has had stints covering HR, talent, learning and development, sales training and consulting with DHL Express Asia Pacific, NEC Solutions Asia Pacific, Singapore Exchange, Daimler AG and SPRING.

Rupert Brown Director of HR APAC Maersk Line Rupert Brown leads the HR function for the Asia Pacific region of Maersk Line, the world’s largest shipping line, to support country HR teams across SEA, Australia and New Zealand.

He has more than 16 years of HR experience with global MNCs such as P&G and Gillette in European and Asian roles, responsible for M&A integration activities and regional expansion across Asia. Before joining Maersk in 2013, he worked on private equity backed turnarounds and start-up assignments in Europe and Asia.

He has a Master’s degree in personnel management and industrial relations from the University of Manchester and a Bachelor of Science degree in psychology. He is a fellow of the Chartered Institute of Personnel and Development. A British national, he is married with two children both of whom consider Singapore home.

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SPEAKERS Thomas Riber Knudsen CEO APAC Maersk Line Thomas Riber Knudsen heads Maersk Line’s business operations for the Asia Pacific region, which encompasses nine countries within SEA and Oceania. He is responsible for developing and executing Maersk Line’s global strategy and leading more than 1000 employees across the region.

He joined the A.P. Møller – Maersk Group in 1990 as a management trainee. With more than 20 years of experience in the container shipping industry, he has held leadership, commercial, trade and route management roles in Middle East, North America, Europe and Asia. In 2006, he had a year’s experience heading the then Maersk Logistics in France, overseeing France, Tunisia and Algeria.

Before this position, he was the managing director for Maersk Line in East China, overseeing business throughout the region of Shanghai, Ningbo and the Yangtze River.

Sanjeev Kumar VP of HR APAC Moody’s Sanjeev Kumar has APAC regional responsibility for the HR generalist (business partners) team that supports Moody’s Analytics and Moody’s Shared Services India.

He joined Moody’s Corporation from Cisco where he worked for seven years in the US and Singapore. Most recently, as HR leader for solutions and operations, he led a global HR transformation project and a major regional acquisition of a company of 2,200 employees.

Before this, he was the HR operations leader for ASEAN and ANZ where he had a team of nine managers and supported 2,500 employees throughout the region. Before Cisco, he worked for IBM, Wipro, Honda and BHEL India.

He has 17 years of experience in HR and holds an MBA from the Xavier Institute of Social Service in India and a Bachelor of Science in geology from Ranchi University. In his free time, he enjoys walking, roller-skating, cycling and soccer.

He holds an executive Master’s degree of management in supply chain from the IE Business School in Madrid, Spain.

Joydeep Bose President and global head of HR Olam International Joydeep Bose is responsible for providing leadership to the human resources function globally across more than 60 countries and 23,000 employees at Olam. With more than 20 years of experience in HR across industries such as chemical processing, telecom, IT and supply chain management, he has expertise in organisation performance enhancement, transformational change and mergers and acquisitions. His earlier assignments included HR consulting engagements with prestigious Fortune 100 companies in the US. He is a member of the committee engaged in sponsoring research for the International Trading Institute and is also a member of the Singapore Workforce Development Agency’s committee on Human Resource Manpower Skills and Training Council to improve the level of capabilities of HR professionals in the country.

Subbaraman Ramaswamy Vice president Asia business Ramco Subbaraman Ramaswamy is heading the Asia region for Ramco and is focused primarily on building, consolidating and growing the business with a specific focus on strategically driving the adoption of disruptive technologies and ensuring their alignment to address the varied needs of the ever evolving ecosystem.

With more than 19 years of experience with various organisations, he enables and helps proliferate the concept of Ramco’s MUSICAL philosophy (mobility, cool GenY user interface & revolutionary work spaces, social, in-memory, context aware, analytics & location aware – integration with Google Maps) He hopes this will address the challenges thrown up in a new talent economy in Asia.

He has a Bachelor’s degree in engineering and a Master’s degree in human resources from XLRI, India.

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SPEAKERS Chee Nian Tze Group general manager of HR Robinsons and RSH Group of Companies Chee Nian Tze joined Robinsons as the general manager of group human resources in Singapore and its overseas operations. She was appointed to her current role for both Robinsons and RSH Group of Companies in 2013. Before Robinsons, she was the group HR director (corporate) for Banyan Tree Group.

She is an experienced regional HR generalist with a deep passion for talent and leadership development. She has extensive exposure in international assignments, mergers and acquisitions and start-ups. She has taken several leading roles in due diligence as well as post-acquisition integration both in Singapore and Asia Pacific.

In her spare time, she helps out at the Rainbow Centre, a charity organisation that provides education programmes for children with learning disability. She has been appointed to the board of governance as secretary.

Gerard Koh VP of HR SMRT Corporation Gerard Koh is the vice president of human resources for SMRT Corporation Limited, a leading multi-modal transport operator in Singapore with 8000 employees.

As a change agent, he drives the transformation of SMRT’s human capital development, organisation structure and culture, with the aim to “future-proof” SMRT by meeting organisational strategic workforce needs amid the changes in demographic and national labour policy shifts. Concurrently, he oversees the daily HR operations to ensure workforce health and to meet the challenges of the operational demands.

Before SMRT, he served for 24 years in the Singapore Armed Forces, leaving as a colonel.

He held key leadership appointments in diverse HR roles such as strategic workforce planning, change management and implementation, recruitment, HR business partnering, employee engagement and resource management.

He holds a Master of Science (management) with Distinction from the US Naval Postgraduate School and a Bachelor of Business Administration (2nd Upper) from the National University of Singapore.

Virendra Shelar Head of corporate HR Sony Electronics Asia Pacific Virendra Shelar is the head of the corporate human resources division for Sony Electronics Asia Pacific, and was a key player in setting up the Sony University (Singapore campus) in January 2012.

He has more than 15 years of experience in talent management, leadership development, competency assessment and business performance. He is passionate about identifying and developing next-generation leaders and has worked with leaders at different levels and from various functions, including sales, marketing and manufacturing.

Before joining Sony, he led learning and organisational development initiatives in Asia for companies such as International Rectifiers, Schneider Electric and Sony Mobile. He won the “Tecplan” award, the highest award in his previous organisation, five years in a row for the successful completion of various projects across the organisation.

He holds a Bachelor’s degree in instrumentation engineering from Mumbai University.

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SPEAKERS Byron Rienstra Global head of HR consumer banking Standard Chartered Bank

Tang Seok Hian Head of talent management SEA Starcom MediaVest Group

Byron Rienstra is the head of human resources for Standard Chartered Bank’s consumer banking division. He is a member of its HR executive committee, the consumer banking management committee, and various HR product governance committees. He has been with Standard Chartered Bank for seven years and has held the roles of head of learning and talent development for wholesale banking and head of HR for global markets.

Tang Seok Hian is the head of talent management for Starcom MediaVest Group, Southeast Asia. Covering six markets in SEA, she spends most of her time in talent management and organisation development. This includes talent acquisition, coaching and training, corporate culture enhancement, leadership alignment and development – bringing the talent management discipline to a strategic business level.

Before joining Standard Chartered Bank, he worked in line and functional roles with organisations, including the Commonwealth Bank of Australia and Nortel Networks. He possesses extensive global experience dealing with markets in Asia, Africa and the Middle East.

Drawing on her 15 years of HR experience, ranging from a generalist, business partner, coach and consultant mainly in the media industry, she brings a strong business and operational perspective to the organisation.

He holds Master’s degrees in change management, philosophy and social psychology. He is married and has three boys. His personal interests include triathlons, wakeboarding, philosophy and the application of positive psychology research to an organisational context.

She has a Bachelor’s degree in business administration from the National University of Singapore. She is a NLP (neuro-linguistic programming) master practitioner, with familiarity and accreditation in a range of cognitive, behavioural and psychometric tools.

Vineet Gambhir VP & head of talent APAC Yahoo Vineet Gambhir is the VP & head of talent for Yahoo in APAC based in Singapore. He is a seasoned HR executive with more than 20 years of international experience in human resources, HRIS and global operations. Having worked in diverse markets including the US, China, India and Singapore, Gambhir has led, built and managed HR as a strategic partner for the business.

Prior to Yahoo, he was the APAC head of global staffing at Cisco. He has also served as the head of HR at HCL America and has spent more than 10 years in multiple HR functions at Intel.

Gambhir has an MBA from University of Maryland and an electrical engineering degree from University of Delhi.

THEFUTURIST 9

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SPONSORS Ramco

Far East Hospitality Holdings Pte Ltd

British Council

Ramco Systems offers Gen-Y HCM solutions across cloud, mobile and tablets that cover your organisation’s human capital management needs from hire to retire. This includes planning, recruitment, workforce management, talent management, employee development, payroll and benefits.

Far East Hospitality Holdings Pte Ltd (Far East Hospitality), a premier hospitality assets owner and operator, is a 70-30 joint venture formed in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited. In the same year of its formation, Far East Hospitality, through its wholly owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, completed a 50-50 joint venture with Australia’s Toga Group.

With a range of more than 60 courses that includes everything from leadership, creativity, performance to communication skills, we train and upskill more than 8,000 professionals every year in Singapore.

With one million-plus employee records and trusted by 300-plus customers across the globe, Ramco HCM on Cloud is one of the few HCM solutions that are available as an on-premise, cloud and managed service.

The solution enables an engaging user experience for your millennial employees through our product philosophy of MUSICAL (mobility, cool GenY user interface & revolutionary work spaces, social, inmemory, context aware, analytics & location aware).

MUSICAL is echoed through Google Maps which enables data visualisation, role-based workspaces, Gen-Y interface and interface to social channels.

Some of the customers leveraging Ramco HCM include Malaysia Airlines, KPMG, PWC, Caterpillar, Seagate, Radisson Blu and Avaya.

With the joint ventures, Far East Hospitality has established itself as a regional hospitality owner and operator with a sizeable overseas network. It now has a combined portfolio of more than 13,000 rooms under management across more than 80 hotels and serviced residences in eight countries – Australia, China, Denmark, Germany, Hungary, Malaysia, New Zealand and Singapore.

We also support institutions with forward thinking and innovative English testing through our Aptis assessment tool.

Worldwide we work in more than 100 countries and our 7,000 staff – including 2,000 teachers – work with thousands of professionals and policy makers and millions of young people every year by teaching English, sharing the arts and delivering education and society programmes.

Far East Hospitality’s stable of nine unique and complementary brands – “Quincy”, “Oasia”, “Village”, “Rendezvous”, “Adina”, “Medina”, “Vibe”, “Travelodge” and “Marque” – present excellent opportunities for cross-selling initiatives across the different brands and geographic markets, offering guests a greater diversity of choices and locations.

For more go to: www.stayfareast.com

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DELEGATE FEEDBACK FORM We’re serious about the continual improvement of our products and the quality of experiences had by all of our patrons, a pursuit that’d be worth nothing without your feedback. Please help us by taking the time to fill out this form and by giving any other feedback you may have. Thank you.

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THEFUTURIST 11

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DELEGATE FEEDBACK FORM We’re serious about the continual improvement of our products and the quality of experiences had by all of our patrons, a pursuit that’d be worth nothing without your feedback. Please help us by taking the time to fill out this form and by giving any other feedback you may have. Thank you.

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THANK YOU 12 THEFUTURIST

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