Talent Management Asia, Hong Kong 2016 - delegate book

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Editor’s note 2016 will be a challenging year for businesses, as the global business environment is becoming more challenging, amid a slowing down of the Chinese economy and political unrest in different parts of the world.

The conference is also the perfect chance for HR professionals to share tips and tricks about what works and what doesn’t, discuss today’s most compelling HR issues and shape the future of talent management

As a vital strategic partner in driving business success, the HR function is facing an immense challenge in trying to source the right talent to spearhead business growth.

Each of you may be at different stages of the talent management journey, but I am sure you will find the conference informative and you will be able to gain new insights from interactions with fellow HR professionals.

After all, managing talent is an imperative that requires both HR and business leaders to collaborate on matters beyond routine decisions.

We hope you enjoy the event and we look forward to hearing your feedback.

Gathering some of the smartest HR minds in Asia, and the world, Talent Management Asia serves as a go-to resource for HR professionals who want to effectively navigate the local and global job markets.

For the past three years, Talent Management Asia has been providing HR professionals in Singapore and Malaysia with the opportunity to hear from both global talent management gurus and APAC senior industry leaders on one platform.

Talent Management Asia arrived in Hong Kong last year, and in 2016 the conference will continue to feature globally respected HR gurus and Asia’s leading HR leaders as they explore topics that are the most pressing for organisations and HR practitioners.

During the two-day conference, you can look forward to more than 20 sessions in the form of keynote presentations and reallife case studies, accompanied by panel discussions.

Anthony Wong Editor Human Resources

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Agenda - Conference Day 1 | 9 March 8:30 / Registration

11:10 / Keynote: Disruption, technology and the future of global work

9:20 / Opening address

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GLOBAL TALENT MANAGEMENT OUTLOOK Deep insights into the increasingly global nature of HR and what it means for companies in Hong Kong and the region.

9:30 / Opening keynote: The wellness imperative: how to create a more effective workforce · ·

How is employee health closely linked to business outcomes?

How the global productivity slowdown has helped bring health issues to the fore. · 2015/2016 Staying@Work survey – insights into hidden risks and how employers can overcome them. · Health and productivity (H&P) programmes – a key to sustainable business growth.

Jeffrey Tang, managing director, Hong Kong, Willis Towers Watson.

10:10 / Keynote: Sustainable leadership and an engaged workforce · ·

Reviewing the journey from aspirations to expectations.

The success factors and innate qualities of leadership that are sought and cultivated in the staff at Ocean Park Corporation.

Tom Mehrmann, chief executive, Ocean Park Hong Kong.

10:50 / Morning networking coffee break

The world is being disrupted in unprecedented ways by global mega trends such as the technology evolution, stakeholder macro disintermediation, global capital shifts and demographic changes. · According to recent research at Oxford University, 47% of jobs may be automated within 10 years. · This session we will explore what this means for global talent management in order that your organisation can succeed in today’s rapidly changing and diverse landscape.

Piotr Feliks Grzywacz, founder and CEO, Pronoia Group.

SUCCESSION PLANNING Identifying, nurturing and empowering the ones who will run the business in the future.

11:50 / C-suite panel discussion: Don’t wait for a burning platform – putting succession planning into practice · ·

C-suite development – how to train leaders for the C-suite slots.

Influenced by rapid political and social change in their lifetimes, Gen Y thinks differently about career progression and leadership. How should you approach succession planning for this unique generation and groom them for the top.

Succession planning: - Is succession planning a priority for your talent management strategies?

- Is formal succession planning an existing strategy in your organisation?

- If not, what challenges do you face when recruiting a replacement for a top spot?

Management trainee programmes: - How long have you been using these MT programmes?

- How do you identify staff who have the potential to reach the top from these MT programmes?

- Challenges in retaining Gen-Y and Gen-Z talent – how do you get them to stay for the long-haul and make MT programmes worthwhile to invest in?

Sheila Tiwan, president & CEO, Carsurin; Ken Madrid, CEO – APAC and group CFO, Crown Worldwide Group; Henry Lee, division managing director, Sony Corporation of Hong Kong; Moderator: Piotr Feliks Grzywacz, founder and CEO, Pronoia Group.

12:30 / Lunch

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TALENT ACQUISITION

HR IN THE DIGITAL AGE

How do HR professionals enhance and monitor ROI in the progress of talent acquisition?

Technology and digital platforms are driving many changes in HR trends, so how can social media be harnessed to engage employees and identify the best candidates?

13:50 / Keynote: Delivering clear ROI in talent selection and development through online measurement, psychometrics and predictive analytics ·

How to design a process that has measurable business impact on an efficiency, productivity and user experience levels. · How to use the psychometric measurement tools, ATS and talent technology and data visualisation to drive and show best results. · Practical examples from the retail and B2B environment where great outcomes have been delivered.

David Barrett, COO, cut-e Group.

EMPLOYEE BENEFITS Different individuals have different needs. How do HR professionals address them through flexible benefits strategies?

14:30 / Keynote: Leveraging flex and wellness to boost employee engagement

16:10 / Keynote: Case sharing on candidate engagement through Facebook and other innovative approaches · · ·

Getting more “likes” during recruitment and selection.

Tagging meanings to training.

Marketing without promoting? - Facebook marketing for employer branding.

Garrick Lau, associate director – managing director’s office and head of talent acquisition and development, Hopewell Holdings Limited.

16:50 / Panel discussion: Social media – from recruitment to engagement · · ·

How can you make social media work for you as a recruitment tool?

How to use social media to enhance staff engagement.

Using social media for background checks – what are the acceptable and effective strategies?

Elaine Chan, chief health officer, General Insurance, Zurich Hong Kong.

Weighing the social media risks – Employees’ online activities: how to manage what is said online by employees. Should it be taken into account as an employee’s conduct evaluation?

– Should online activities be taken into account when making hiring decisions?

– How do you preserve your brand and manage your people in the age of social media collaboration?

Sophie Ackland, head of HR Asia Pacific, Dyson; Bessie Chong, director, group training and talent management, Esquel Group; Garrick Lau, associate director – managing director’s office and head of talent acquisition and development, Hopewell Holdings Limited; Arthur Chow, chief executive officer, Six Waves (6waves); Deirdre Lander, director, data, surveys and technology, Willis Towers Watson; Moderator: Anthony Wong, editor, Human Resources.

15:50 / Afternoon networking coffee break

17:30 / Closing address

· · ·

Impact of C&B strategies on talent acquisition and retention.

Understanding the needs and goals of different talent demographics.

Best practices in the design and implementation of cost-efficient flexible benefits packages.

Rosaline Koo, founder and CEO, CXA Group.

15:10 / Keynote: Digitalised employee benefits drive efficiency

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Agenda - Conference Day 2 | 10 March 8:30 / Registration

PEOPLE ENGAGEMENT Are you engaging and appraising for a smarter and more motivated workforce or going through the motions?

9:20 / Opening address PLURALISTIC WORKPLACE – PART I How do HR professionals acknowledge diversity, respect differences and create a pluralistic workplace?

9:30 / Opening keynote: Creating a truly global diverse talent pool – the multi-hub strategy at Schneider Electric · ·

Diversity as a business imperative.

Creating a company where everyone has an equal chance to succeed with fair opportunities for all whatever the origin.

Olivier Blum, chief human resources officer, Schneider Electric.

ORGANISATION COMPLIANCE Your industry demands compliance. Your people need compliance training and certifications. Organisations of all sizes face compliance management issues – whether to meet government regulations, industry standards or to obtain and maintain qualifications and certifications.

11:10 / Keynote: Alignment of interest – turning employees into co-owners · · ·

Co-ownership must be by proactive choice, it cannot be forced upon.

People are people; people are not assets.

Working towards a better purpose to “make our HK a better place to live”.

NiQ Lai, head of talent engagement, CFO and co-owner, Hong Kong Broadband Network.

11:50 / Keynote: Grooming people from within – the “E” Way ·

Esquel University – the importance to cultivate a learning culture for employees. · Peer-to-peer learning – how to leverage it as a powerful tool to engage employees and build a learning culture. · Stimulate employees’ creativity and critical thinking through innovative approaches.

Bessie Chong, director, group training and talent management, Esquel Group.

12:30 / Lunch

10:10 / Keynote: Is your organisation compliance ready? · · · · ·

The importance of compliance management.

What is compliance training?

The current trends in delivering compliance training.

How to manage compliance efficiently and effectively with an LMS. The benefits based on success stories from organisations in highly regulated industries.

Steve Young, general manager, NetDimensions Asia Pacific.

10:50 / Morning networking coffee break

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SUSTAINABLE TALENT MANAGEMENT With fewer newbies joining the workforce, while many oldies are approaching retirement age, HR professionals find themselves confronted by an ageing workforce and manpower shortage. What should we do to keep the business sustainable in the long run?

13:30 / Keynote: Taking action – connecting Gen X, Y and Z · ·

Trends in running a multi-generational workplace.

Potential issues/conflicts in a workplace with three or even four generations. · Meeting the different needs of Gen X, Y and Z in the same office. · How to leverage different perspectives among different generations.

Jess Cheuk, director of human resources, The Langham Hong Kong.

WORK-LIFE BALANCE While Hong Kong’s working hours are not getting any shorter and HR professionals accept the impact this has on the workforce, few steps have been taken to address the issue. What can we do to make work-life balance a reality in Hong Kong?

14:10 / Panel discussion: Work-life balance and the pursuit of happiness · · · ·

An overview: work-life balance standards and unhappy workers in Hong Kong.

The “OT” debate – are workers too lazy or too hardworking?

The “OT” debate – are bosses too harsh or companies understaffed?

The global trends of flexible work arrangements – what are the benefits?How to make it work in HK? - Addressing different needs (for example, working mums, postretirement workers, etc.).

- Different mindsets and cultural context. · Employee benefits and wellness programmes – how to create mutual interest for bosses and workers?

Kabir Julka, director and head of human resources – Hong Kong and Taiwan, American Express International; Elsie Chan, head of HR, Caben Asia Pacific, Artsana Group; Richard Hanson, Co-founder, Jobable; Andre Young Dipo Presma, head of talent management – East Asia and Japan, Schneider Electric.

Elaine Chan, chief health officer, General Insurance, Zurich Hong Kong; Moderator: Anthony Wong, editor, Human Resources.

14:50 / Afternoon networking coffee break PLURALISTIC WORKPLACE – PART II How do HR professionals acknowledge diversity, respect differences and create a pluralistic workplace?

15:10 / Keynote: Crossing the cultural gulf – connecting Hong Kong and Mainland employees ·

“We” and “they” – the traditional distance between Hongkongers and Mainlanders. · Addressing social, cultural and ideological differences. · Potential cost of their “pride and prejudice”. · Strategy – what should management do to unify them in a shared workplace? · Tips for Hong Kong managers working with Mainland staff.

Joanna Lee, group head of human resources, Bauhinia Coatings (Yip’s Chemical).

15:50 / Closing keynote: A diversity and inclusion strategy that drives a world-class performance · ·

A D&I strategy that aligns with the business strategy.

The three strategic pillars of diversity and inclusion: initiatives and outcomes. · Country specific initiatives to suit local cultures and needs.

Lynne Barry, director of human resources, Telstra - international and new businesses.

16:30 / Closing address

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Speakers & Panellists Kabir Julka

Joanna Lee

Director and head of human resources – Hong Kong and Taiwan American Express Kabir Julka is a seasoned HR leader with experience across multiple disciplines in HR spanning three markets. He has a reputation of enabling businesses to drive results through strategic partnerships and thought leadership.

He has been with American Express for more than six years and in his current role he heads human resources for Hong Kong. Before relocating to Hong Kong, he was with American Express India supporting a large global services centre and was responsible for driving various talent and people initiatives for the business.

He holds a Bachelor of Arts with a specialisation in economics and an MBA in human resources.

Group head of human resources Bauhinia Coatings (Yip’s Chemical) Joanna Lee joined Bauhinia Coatings Group (BCG) of Yip’s Chemical in May 2015. Before joining BCG, she held HR positions in different leading global organisations.

She works on integrating HRM strategies and systems to achieve the overall mission. With her expertise in organisation development, recruitment, staffing, performance management/coaching, she deploys a participative management style in fast-paced diverse workforces in different countries.

She holds a Master of Science degree in strategic HRM.

Elsie Chan

Sheila Tiwan

Head of HR Caben Asia Pacific, Artsana Group

President & CEO Carsurin

Elsie Chan is a senior human resources management professional with more than 20 years of experience with the following multinational companies: • Procter & Gamble – US-based FMCG. • Swire Beverages – UK-based FMCG. • Jebsen Industrial – European-based B2B industrial solutions provider.

• Caben Asia Pacific Ltd – Italian-based R&D centre and buying office.

She has held various positions while residing in Hong Kong and Guangzhou with frequent travel throughout Greater China. This has provided her with a fundamental understanding of domestic situations and cultures and created the necessary bridges to establish strong business practices both in compliance and team building. In 2010, she made the switch from in-house HR professional to become a private HR consultant until taking over the HR leader role at Jebsen Industrial.

Born in Hong Kong and fluent in Mandarin, Cantonese and English, combined with excellent listening skills and a problem-solving outlook, she has become a successful human resources manager.

Sheila Tiwan is a strategic and outcome-focused entrepreneurial executive with extensive international experience across multiple industry environments in Asia and the US. She has proven expertise in identifying critical business drivers and converting them into profitable growth opportunities.

Based in Indonesia, she has been working in value creation by transforming the declining Indonesian business into an accelerated revenue growing company.

For 12 years, she has led sales initiatives to capture an 800% increase in revenue growth in a very challenging environment.

Her professional skills vary from leadership in operations, management and turnarounds to change management, portfolio management, broach business development competence and technology.

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Speakers & Panellists Ken Madrid

David Barrett

CEO – APAC and group CFO Crown Worldwide Group

COO cut-e Group

Ken Madrid is the chief executive officer for the Asia Pacific region for Crown Worldwide Group, with direct responsibility for more than 100 operations in the region. Ken, who joined Crown 25 years ago, is also the global chief financial officer for the group and sits on the executive board.

Headquartered in Hong Kong, Crown has more than 5000 employees in over 50 countries and provides employee mobility and logistics services for companies and individuals across the globe.

Crown has moved the Mona Lisa, it stores one of the most valuable collections of wine in the world and manages over 40 million cubic feet of management information in addition to almost 20,000 terabytes of digital data. Crown has also provided more than 120,000 relocation services last year ranging from visa and immigration to compensation analysis to moving services.

He sits on Crown’s talent review board which drives succession planning and the development of the future leadership of the group.

David Barrett is a business-focused occupational psychologist and leading speaker in all areas of online assessment, recruitment, talent and human resources technology. He is the cut-e Group COO and has founded the North American, UK and Ireland, MENA, ASEAN and Australian cut-e organisations. cut-e is a world leader in the design and implementation of innovative online assessments and related talent technology and expertise. More than 11 million people a year complete cut-e online assessments in 40-plus different languages through its operations in 34 countries.

Through his work with cut-e, he has advised some of the world’s most respected companies such as Dell, MasterCard, Etihad, flydubai, Telefónica, EasyJet, Dubai Duty Free, PwC, Mubadala, J&J, Rolls-Royce on how they attract, assess, hire and develop top talent at all organisational levels.

He has also produced white papers and implemented systems for the Irish and Singapore governments in relation to workforce development, unemployed youth and strategic early stage talent initiatives focused on apprenticeships and skills conversion programmes. He has also presented at some of the world’s largest talent and human resources conferences.

Rosaline Koo

Sophie Ackland

Founder and CEO CXA Group

Head of HR Asia Pacific Dyson

Rosaline Koo is the founder and CEO of CXA Group, an employee benefits and healthcare big data start-up.

Before CXA, she led Mercer Marsh Benefits in 14 countries across Asia Pacific, growing the business by 800% over eight years. She has also worked for ACE Insurance, Bankers Trust and Procter & Gamble.

She has an MBA from Columbia University and attended UCLA. She has been invited to speak at high-profile events, including the Bloomberg ASEAN Business Summit, FT-BNP Paribas Women at the Top Asia Summit, Tech in Asia Meetup, Passion Unleashed, as well as various HR seminars.

Based in Hong Kong, Sophie Ackland leads HR across the APAC region for Dyson, a global technology company. Dyson is growing fast, particularly in Asia, as it delivers healthier, more hygienic technologies and inventions into people’s homes and businesses. To realise these ambitious growth plans and support entry into entirely new categories, Dyson is making talent acquisition, organisation development and culture it’s key priorities.

She has been in the region for four years; previous roles include regional HR lead APAC for Mott MacDonald (engineering consultancy) and head of HR at Chandler Corporation both based in Singapore, as well as regional HR roles in the UK. She enjoys being a change agent and has led projects to improve employee engagement, organisation design, leadership development and global mobility.

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You think compliance.

They think childcare.

We use our mobility expertise and our local knowledge to help talent managers and assignees alike, whatever their current priorities may be.

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Speakers & Panellists Bessie Chong

NiQ Lai

Director, group training and talent management Esquel Group

Head of talent engagement, CFO and co-owner Hong Kong Broadband Network

Bessie Chong is the director of training and talent management at Esquel Group. She joined Esquel Group in 2008, which is one of the global leading textile and apparel manufacturers with a vertically integrated supply chain.

Before joining Esquel, she worked for various sectors, including education, hospitality, trading and retailing. She has more than 15 years of experience in talent development covering talent selection, requisition and management, performance management, succession planning, employer branding, job profiling and e-learning.

She received a Bachelor of Arts with distinction from the University of Alberta (Canada), Master of Science from the Hong Kong University of Science and Technology and a PhD in economics and finance from City University of Hong Kong.

NiQ Lai joined HKBN in 2004 and has more than 20 years of experience in the telecommunications industry. He is passionate about developing HKBN talent because he believes if you get the people right, the company will do great things. His unique combination of being responsible for “people and money” gives him a different perspective versus other executives that focus on just one of these elements.

Before joining HKBN, he was a highly rated analyst as director and head of Asia telecom research for Credit Suisse and was involved in numerous global fundraising for Asian carriers.

He holds a Bachelor of Commerce degree from the University of Western Australia and an Executive Master of Business Administration degree from Kellogg-HKUST. He was honoured in 2009 as the “Champion of Human Resources” by the HRM Awards, and in 2013, Global Telecom Business magazine’s “Top 50 CFOs in the industry to watch” and Asset Magazine’s “Hong Kong CFO of the Year”.

Garrick Lau

Anthony Wong

Associate director – managing director’s office and head of talent acquisition and development Hopewell Holdings Limited Being a Gen-Y and a father of two children, Garrick Lau is inspired to bring more happiness and fulfilment to future generations.

His job involves the coaching and development of fresh graduates and “intrapreneurial” managers. His experience also covers hospitality and real estate operations. He believes corporates have an important role to play in creating sustainable social values. Workplace happiness, employee wellness and youth development are his areas of interest.

He is a certified management consultant. He has a bachelor and master’s degree from the University of Hong Kong and received senior executive training from Stanford University.

Editor Human Resources Anthony Wong oversees the editorial content for Human Resources in Hong Kong for its print, online and social media coverage.

He is responsible for reporting the latest happenings of the HR scene in Hong Kong as well as helping to grow Human Resources magazine’s presence in Hong Kong through the online and print products and industry events, conferences and award ceremonies.

Wong joined Lighthouse Independent Media as editor in July 2015 after seven years as a senior reporter at the South China Morning Post reporting about the local job market and education scene.

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www.pwc.com/ceosurvey

Redefining business success in a changing world

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1,409 global CEOs share their perspectives in PwC’s 19th Annual Global CEO Survey.

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Speakers & Panellists Richard Hanson

Steve Young

Co-founder Jobable

General manager NetDimensions Asia Pacific

Richard is co-founder of Jobable, Asia’s first data-driven career platform.

With more than 10 years of experience in the recruitment industry in Europe and Asia, he has acted as a trusted advisor to global investment banks and asset managers. Asiamoney magazine has recognised him as one of the top headhunters in the Asia-ex Japan region.

He is a known figure within the HR technology space, making regular appearances at industry round tables and entrepreneurship events. His blogs and white papers have been featured in global HR publications.

He holds a master’s degree in law from the University of Cambridge.

Steve Young spent several years with Oracle, Docent, Impart and Plateau, based in Australia, Singapore and Japan, developing the market for enterprise talent management applications before joining NetDimensions as the general manager of Asia Pacific.

He has extensive knowledge relating to successful talent management system implementations and has been involved in more than 20 talent management initiatives for organisations such as Maxis Communication, National Australia Bank, Nokia, Singapore Airlines and Fuji Xerox.

Tom Mehrmann

Piotr Feliks Grzywacz

Chief executive Ocean Park Hong Kong

Founder & CEO Pronoia Group

Tom Mehrmann started his career in 1977 at Knott’s Berry Farm in California where he spent the next 21 years in various leadership roles.

In 1998, he joined Six Flags Marine World as VP and GM and oversaw the rebranding and repositioning of the park. In 2000 he was appointed VP and GM of Warner Brothers Movie World in Madrid, Spain.

Since joining Ocean Park in 2004, he has led the company to 12 recordbreaking years of business. Today, Ocean Park hosts more than 7.8 million visitors a year.

Piotr Feliks Grzywacz is the founder and CEO of Pronoia Group, a Tokyobased international consultancy specialising in human capital development and innovation realisation.

Before that, he held several senior global and regional positions at Google and Morgan Stanley focusing on effective learning, innovation strategy and leadership development.

With engaged clients ranging from Fortune 500 companies to some of the most promising start-ups in Asia, he guides executives and leaders in architecting strategies, sparking innovation and advancing high performing organisations in real-world settings where easy answers do not exist.

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Speakers & Panellists Andre Young Dipo Presma

Olivier Blum

Head of talent management – East Asia and Japan Schneider Electric

Chief Human Resources Officer

Andre Young Dipo Presma joined Schneider Electric East Asia in 2013 and is currently based out of Hong Kong. He leads the talent management for 14 countries in East Asia, including Indonesia, Korea, Singapore, Japan, Thailand, Malaysia and other emerging countries.

He started his career with Schneider Electric as an HR Leader for emerging countries to support its market entry into Laos, Mongolia, Myanmar, Cambodia and Brunei.

Before joining Schneider Electric, he worked in multinational organisations such as Hewlett-Packard and Sompo Japan Insurance in the areas of human resources, business development and project management.

He has worked and lived in several countries such as the US, Singapore, Japan, Malaysia, and is now working in Hong Kong.

He holds a degree in international relations from Gadjah Mada University, Indonesia, and an MBA from the National University of Singapore. He has also studied Japanese and politics at Chiba University in Japan. Besides English, he speaks Indonesian, Japanese and Chinese.

He enjoys travelling, photography and reading a good book.

Schneider Electric Olivier Blum, joined Schneider Electric in 1993. He has been the company’s chief human resources officer and member of the executive committee since September 2014.

He began his career at Schneider Electric in 1993 as marketing engineer, then moved to the France commercial organization where he held various positions from sales engineer to vice director country sales.

In 2001, he was appointed secretary of the executive committee of Schneider Electric and New 2004 Company Program vice president.

In 2003, he was relocated to China where he was served as the Final Low Voltage Activity director before being nominated to be the strategy and marketing director of China in 2006.

In 2008, he was appointed as managing director & country president of Schneider Electric India.

End of 2012, he was appointed as executive vice president of the retail division globally.

Olivier graduated from Grenoble EM Business School in 1993.

Arthur Chow

Henry Lee

Co-founder and CEO Six Waves ( 6waves)

Division managing director Sony Corporation of Hong Kong

Arthur Chow is the co-founder and CEO of 6waves, a leading global publisher of mobile and Facebook social games. The company was founded in 2008 in Hong Kong and has now expanded to 120 employees with a presence in Hong Kong, Tokyo, Seoul, Taipei and Beijing.

Some of the company’s recent hit games include Age of Three Kingdoms, which was featured by App Store and Google in Japan and Hong Kong, occupying the top grossing chart regularly.

6waves has completed the Series A and B funding for a total of US$32.5m from Insight Venture Partners and Nexon from Korea.

In leading 6waves to such remarkable achievements, he was awarded with the prestigious Ernst & Young Entrepreneur of the Year Award in 2012 and featured in a HSBC commercial banking advertising campaign as one of the business leaders in Hong Kong.

He is a regular speaker and has spoken at GDC, G-Star, Game Connection, Casual Connect, Nordic Games and ChinaJoy.

Henry Lee is the division managing director of Sony Corporation of Hong Kong Limited.

He devises the company’s business direction and oversees the sales and marketing operations of the consumer electronics products and professional products in HK and Macau.

He graduated with a Bachelor’s degree in business administration from the Simon Fraser University in Canada. He started his career in Sony Hong Kong in 1991 and was involved in Sony China’s business development for 12 years. He returned to Sony HK in 2003 to lead the sales and marketing teams.

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Speakers & Panellists Lynne Barry

Jess Cheuk

Director of human resources Telstra - international and new businesses

Director of human resources The Langham Hong Kong

Based in Hong Kong, Lynne Barry is responsible for the strategy and execution of the full spectrum of HR functions, covering end-to-end HR service management, HR systems, recruitment, compensations and benefits, organisational development and employee engagement.

She has more than 20 years of experience in senior human resources roles in Australia, New Zealand and Asia.

Before joining Telstra, she was the Asia Pacific HR director for Accenture, supporting a workforce of 55,000 across 12 countries.

In conjunction, she also performed the role of global director of HR strategy and enablement, where she designed the global HR strategy and led the global HR transformation programme. She has an impressive track record of achieving sustainable results through translating business strategies into successful human capital strategies.

She has an undergraduate degree in politics and social sciences from the Macquarie University in Sydney, and also has a Master of Business in employee relations from the University of Technology in Sydney.

Jess Cheuk is a HR business partner who supports the hotel’s operations for continuous improvement. She has expertise in talent management, performance management, employee engagement and reward management.

She worked closely with management to win the Excellent Reward Management Award in 2013 by HKIHRM, achieved the Hong Kong Management Association’s Quality Award in 2014, awarded as a Forbes Five Star Hotel Rating in 2015 and recognised as a Three Michelin Star Restaurant in 2016.

She has actively participated in “ageing workforce” and “antidiscrimination” public forums to increase public awareness of current human capital issues.

Deirdre Lander

Jeffrey Tang

Director, data, surveys and technology, talent and rewards, Hong Kong Willis Towers Watson Deirdre Lander’s primary responsibilities are building talent and reward solutions for global, regional and Hong Kong clients.

Her experience includes both corporate HR and consulting roles, particularly focused on repositioning the human resources function to deliver more customer-focused value-added services to their operational business partners.

She moved to Hong Kong in 2004 to join a global textile and apparel group, and rejoined Willis Towers Watson in Hong Kong in 2006.

She holds an honours in psychology from the University of Melbourne.

She is a registered psychologist and a member of the HK Institute of Human Resources. In 2009, she was appointed as a visiting professor at Lingnan (University) College, Sun Yat-Sen University, Guangzhou, China, where she lectured to international MBA students.

Managing director, Hong Kong Willis Towers Watson Jeffrey Tang is the managing director for Willis Towers Watson Hong Kong.

He is responsible for setting and directing the company’s business strategy in Hong Kong, Willis Towers Watson’s first and largest office in Asia Pacific.

Before this appointment, he led the talent and rewards segment in Hong Kong where he consulted on various complex talent management projects, including major human resources transformations, M&A engagements and developing human capital strategies.

With nearly 20 years of financial services, corporate and consulting experience, his core expertise includes turning around underperforming workforces for diverse clients in Asia Pacific, Europe and the US. He currently serves as an executive compensation advisor to the boards of numerous organisations across Greater China and Southeast Asia. He also assists clients to develop incentive schemes for top executives across multiple jurisdictions for pre and post-IPO situations.

He holds a B.Sc (Econ) accounting and management from Cardiff Business School, University of Wales (UK).

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Speakers & Panellists Elaine Chan Chief health officer, General Insurance, Zurich Hong Kong Elaine Chan is the chief health officer of Zurich’s general insurance business in Hong Kong. She is responsible for managing the strategic development and performance of Zurich’s accident and health insurance business.

She has extensive experience in building distribution channels, partnership alliances, product development, as well as best practices in healthcare and medical insurance business for more than 25 years.

Before Zurich, she was with AXA as chief health distribution officer.

She has also worked with a number of key insurers, including AIA, Manulife, CIGNA and BUPA, focusing on employee benefits and medical insurance.

Currently, she is a task force member of the Food and Health Bureau’s primary care working group; a member of the Consultative Group on the Health Protection Scheme under the Health and Medical Development Advisory Committee as well as a co-opted member of the Working Group on the Regulation of Private Hospitals under the steering committee on the Review of Regulation of Private Healthcare Facilities. She is also a mentor of the mentorship programme for the School of Public Health and Primary Care of the Chinese University of Hong Kong.

She is also now the deputy chairperson of the Healthcare Reform Taskforce, a committee member of the Medical Insurance Association and has served as chairperson of the Medical Insurance Association from 20062009 under the Hong Kong Federation of Insurers.

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TALENT MANAGEMENT for HIGH-CONSEQUENCE INDUSTRIES

Visit us at Talent Management Asia 2016

BOOTH S2

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Sponsors, Partners & Exhibitors Gold sponsor

Platinum sponsor

Zurich Insurance

cut-e

Being part of Zurich Insurance Group, Zurich Insurance (Hong Kong) offers a full range of flexible general insurance and life insurance products for individuals as well as corporate customers, catering to their insurance, protection and investment needs. Our presence in Hong Kong dates back to 1961. We are one of the top three general insurance providers in Hong Kong.

Zurich Insurance Group is a leading multi-line insurer that serves its customers in global and local markets. With more than 55,000 employees, it provides a wide range of general insurance and life insurance products and services. Zurich’s customers include individuals, small businesses, and midsized and large companies, including multinational corporations, in more than 170 countries.

Cut-e is one of the world’s largest online psychometric assessment and talent solutions companies assessing over four million people a year. With offices in 33 countries around the world and assessments available in 40 languages, cut-e works with the world’s most successful organisations to assess and develop talent.

Services provided by cut-e include online personality and aptitude assessment, knowledge and skills testing, video interviewing, assessment centre design and talent strategy consulting.

Gold sponsor

Gold sponsor

CXA Group

Willis Towers Watson

CXA is Asia’s first one-stop flex wellness marketplace that transforms a company’s current healthcare spend into an integrated benefits and wellness program that rewards employees for becoming healthier.

Employees can allocate their employer contribution between insurance coverage and wellness services from CXA’s benefits marketplace to suit their individual needs. CXA manages the administration for HR and provides the ROI data (baseline health risks/biometrics, activities, claims, costs) to help HR improve their workforce health and cut claims costs.

Companies appointing CXA as broker receive the standard platform at no additional cost, together with its analytics, flexible benefits and workplace wellness administration.

CXA currently has brokerage operations in Singapore and Hong Kong with plans to expand across Asia.

Willis Towers Watson (NASDAQ: WLTW) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth.

With roots dating to 1828, Willis Towers Watson has 39,000 employees in more than 120 countries. We design and deliver solutions that manage risk, optimise benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com.

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Search by job title or function‌

Search by location...

Search

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Sponsors, Partners & Exhibitors Silver sponsor

Silver sponsor

Crown World Mobility

Jobable

Crown World Mobility helps corporations manage global talent and talented individuals perform on the global stage.

In a world that seems to be constantly shrinking, managing a globally mobile workforce creates challenges for any organisation. These challenges are human in scale – global assignments involve the everyday lives of transferees and their families. But there are policies to navigate, formalities to co-ordinate and legalities to adhere to – at the same time as concentrating on a new assignment and getting a job done.

Crown’s approach is to work with all stakeholders to find the right solution, implementing a global mobility program that is successful for the whole organisation. This often means finding a unique solution, which Crown has the experience and capability to deliver.

Crown World Mobility is part of the Crown Worldwide Group, established in 1965 and headquartered in Hong Kong.

Crown World Mobility – How the world works better – www.crownworldmobility.com.

Jobable is Asia’s first data-driven career platform. Jobable eliminates the noise in the hiring process by examining hundreds of data points, efficiently connecting job seekers to the best opportunities and companies to the best talent. Jobable is not just an innovation in online job search — it’s a mission to move the labor markets more efficiently and change the way that Asia thinks about the hiring process.

Silver sponsor

Exhibitor

NetDimensions

Achiever

NetDimensions is a global provider of performance, knowledge and learning management solutions to high consequence industries.

NetDimensions provides companies, government agencies and other organisations with talent management solutions to personalise learning, share knowledge, enhance performance, foster collaboration and manage compliance programs for employees, customers, partners and suppliers.

Recognised as one of the talent management industry’s top-rated technology suppliers, NetDimensions’ award-winning solutions have been chosen by leading organisations worldwide, including ING, Cathay Pacific, Chicago Police Department, Geely Automotive, Fugro Group, and Fresenius Medical Care.

NetDimensions is ISO 9001 certified and NetDimensions’ hosted services are ISO 27001 certified.

Achiever system is an enterprise application series developed by Achiever Technology Limited. Achiever HRMS, as an all in one software which incorporates the key business functions of a business organization. With 19 years in co-operating with clients of all kinds, our efforts were widely recognized within software industries. In 2015, Achiever received “Best SME ICT (Adoption) Award” from Hong Kong ICT. Together with our professional R&D and support team, we are dedicated to deliver an innovative, creative and comprehensive all-in-one enterprise solutions.

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Sponsors, Partners & Exhibitors

Exhibitor

Exhibitor

Agile•1

Columns Asia

Agile•1 is more than a provider of award-winning HR technologies. We are a partner in a complex and global economy. Our experienced professionals use a consultative approach to build customised solutions for each client. We work to discover your challenges, transform your processes and maximise the quality of your workforce. Together, our services and technologies improve visibility, cost savings, and compliance wherever you do business. Workforce challenges. Solved.

Our technology solutions include: – Vendor management software – Applicant tracking system – Statement of work Our service solutions include: – Managed services programmes – Recruitment process outsourcing – Professional payrolling services

Headquartered in Hong Kong, Columns Asia was founded in 2015 to provide quality online learning services to its customers. It is backed by Braidio, a top-tier cloud-based online learning platform from the United States.

Columns Asia’s innovative approach allows zero investment on hardware and software to the customer. As opposed to the traditional instructor-led classroom training, all training content is delivered to the end user online in 24x7x365 mode.

This content delivery approach also enables the company to organise the training content, and to deliver this content in different formats, from PDF to animation, with different language options for voice-overs and captions. We reduce the cost and complexity of traditional learning management systems, and provide a solution that is affordable, scalable and effective, regardless of whether you have a few employees or many offices around the globe.

Exhibitor

Exhibitor

Harvard Business Publishing Corporate Learning

Macao Government Tourism Office (MGTO)

Harvard Business Publishing Corporate Learning partners with global and government organisations to strategise and deliver world-class innovative and technology-enabled leadership development solutions for leaders at all levels.

Harvard Business Publishing Corporate Learning leverages the business insight and thought leadership of the Harvard Business School faculty, Harvard Business Review authors, and other management to create and deliver flexible leadership development solutions in blended learning formats that address the most pressing business challenges within an organisation.

Corporate Learning is a market group within Harvard Business Publishing. Harvard Business Publishing is a wholly owned subsidiary of Harvard University and is an affiliate of Harvard Business School.

MGTO positions Macao as a world centre of tourism and leisure through various destination marketing and public relations activities in Hong Kong.

MGTO puts great emphasis on promoting business tourism and launched the “Travel Stimulation Program” to support corporate incentive trips to Macao.

With a minimum of 25 non-Macao guests with at least two nights stay in Macao, tourist information kits and welcome gifts will be offered.

For larger groups, additional offers include a cultural performance (for 40-100 pax) and a half-day heritage tour (101-300 pax), which will definitely add a cultural flavour to the tour. More information can be accessed at: http://industry.macaotourism.gov.mo

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Sponsors, Partners & Exhibitors Event sponsor

Knowledge partner

PwC China, Hong Kong and Macau

Tsinghua-INSEAD Executive MBA Program

PwC China, Hong Kong and Macau work together on a collaborative basis, subject to local applicable laws. Collectively, we have around 540 partners and 12,800 people in total.

We provide organisations with the professional service they need, wherever they may be located. Our highly qualified, experienced professionals listen to different points of view to help organisations solve their business issues and identify and maximise the opportunities they seek.

Our industry specialisation allows us to help co-create solutions with our clients for their sector of interest.

We are located in these cities: Beijing, Shanghai, Tianjin, Chongqing, Shenyang, Dalian, Xi’an, Chengdu, Qingdao, Nanjing, Suzhou, Wuhan, Hangzhou, Ningbo, Xiamen, Guangzhou, Shenzhen, Hong Kong, and Macau.

The Tsinghua-INSEAD Dual Degree EMBA Program (TIEMBA) is jointly launched by the School of Economics and Management, Tsinghua University and INSEAD. Combining international business education with a focus on Asia, the joint program is designed for executives and professional managers worldwide, especially for those from the Asia Pacific region.

TIEMBA program was ranked No.1 by the Financial Times Global EMBA rankings 2015.

Event sponsor

Partner

Workday

Senior HR Forum

Workday is a leading provider of enterprise cloud applications for finance and human resources.

Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world’s largest companies, educational institutions and government agencies.

More than 1,000 organisations, ranging from medium-sized businesses to fortune 50 enterprises, have selected Workday.

The Senior HR Forum has been established as a platform for sharing among Hong Kong and Greater China senior HR professionals and similar level practitioners across SE Asia and the world.

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MALAYSIA 1–2 June • Connexion @ Nexus HONG KONG 14 June • The Mira SINGAPORE 22–23 June • Grand Copthorne Waterfront

Brought to you by

Key Themes • Trends in Learning & Development • High Potential Development • Building Innovation Capacity

• Transformation & Organizational Change • Learning Technologies & Innovation • Employee Onboarding

Annual conference for senior HR professionals looking to learn about the latest corporate training & development techniques from regional & global thought leaders to drive business & gain insights into industry updates on Asia’s training & development trends & opportunities

F O R

M O R E

D E T A I L S ,

V I S I T

W W W . T R A I N I N G A N D D E V E L O P M E N T . A S I A

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Delegate feedback form Your evaluation of this conference is very important to us Please help us by taking time to fill out this evaluation form. Your responses will help us with the continual improvement of our products and to develop conferences that are relevant to you and your industry. Return the form to the registration desk or to anyone from the Human Resources team before you leave the conference.

Name Job title Company Address Tel no:

Mobile no:

Fax no:

Email: What can you say about the event? What have you gained from attending it? How likely are you to attend next year? Are you pleased with the people you have met and heard from? What is unique about it from all the other conferences you have been to?

PART I: OVERALL EVENT EVALUATION 1. Please evaluate the following using the scale: 1= POOR, 5 = EXCELLENT

Please circle one

Comments

Overall conference

1

2

3

4

5

Conference topics and content

1

2

3

4

5

Venue facilities

1

2

3

4

5

Pre-event booking and administration

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Registration and administration at the event

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Networking opportunities

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2. What has been the most beneďŹ cial aspect for you in attending this event?

PART II: SPEAKERS’ EVALUATION 3. Which speakers or sessions did you enjoy the most or were of most value to you?

4. Which speakers or sessions did you enjoy the least or were of the least value to you?

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PART III: INDUSTRY UPDATES 5. What do you regard as the biggest issue or challenge facing your industry at present?

6. What is the biggest issue or challenge facing you in your current role at present?

7. Which additional topics would you have liked to be included in the programme?

8. Are you interested in the following topics or issues? Please tick topics which are of interest to you. (List of Lighthouse upcoming events)

[

] HR Leaders Summit

[

] HR Technology Interactive

[

] Training & Development Asia

[

] Recruitment Asia

[

] Employee BeneďŹ ts Asia

9. Please provide details of any other topics that are of interest to you

10. Which industry associations do you belong to?

11. What industry publications or portals do you read/subscribe to for your industry news and updates?

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F O R C O R P O R AT I O N S

|

O R G A N I Z AT I O N S

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GOVERNMENTS

Developing Leaders Around the World Who Can Meet Today’s Most Critical Business Challenges

WORLD-CLASS FACULTY AND EXPERTS FOR LEADERS AT ALL LEVELS TECHNOLOGY-ENABLED SOLUTIONS BLENDED LEARNING

harvardbusiness.org | corporate@harvardbusiness.org

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Social Media Engagement Human Resources Magazine Share your tweets with @Mag_HR and via #TMA2016 Human Resources Magazine

Have questions for the speakers?

SMS / Whatapp your questions during presentations or panel sessions directly to the event host!

Send to +852 6848 7739 - Your mobile number will NOT be collected, stored or passed on.

- SMS as many questions as you would like!

Complimentary WiFi Access ID: HumanResources Access code: TMA2016

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