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CONTENTS EDITOR’S NOTE
3
EXHIBITION LAYOUT
4
AGENDA
5
SPEAKERS
10
SPONSORS
22
EXHIBITORS
24
PARTNERS
25
DELEGATE FEEDBACK FORM
27
1 | TALENT MANAGEMENT ASIA 2016
AZ Get in touch 4958_Layout 1 25.02.16 16:18 Seite 1
Editor’s note Stocking up on your talent strategies There has been plenty of action to keep HR professionals on their toes in the early months of this year. The global economy is shaky and chances of growth are uncertain, even in the typically robust “emerging” markets. The clouds of this tentative business outlook have driven many decision-makers back into the realm of cautiousness. A number of companies in the region have announced steps to cut back staff or salary increases, with layoffs being led by employers with a large regional presence in the banking and energy sectors. But not all is doom and gloom. There are examples of companies taking progressive steps to ramp up HR processes that need an upgrade for the new way of working. For example, IBM recently ditched its 10-year-old annual performance review system for an approach that lets employees set shorter term goals, and gets managers to provide feedback on their progress at least every quarter.
What strengthens this year’s conference more than ever is that the centre stage action will be complemented by parallel tracks focused on specialised themes such as recruitment and retention, and talent development and training. So that on day one, you will be able to pick and choose the sessions that are most relevant to you, amid the bustle of simultaneous learning and discussion avenues. Since its launch in 2013, Talent Management Asia, which has also been hosted in Singapore and Hong Kong, has grown to become Asia’s biggest conference for senior HR professionals. As always, we’re excited to bring this conference to you and we are keen to meet you and your team over the course of these two days. Enjoy the conference and we look forward to your feedback!
In conversations with professionals across Asia, we find the HR function today is more relevant than ever, with a view to helping organisations navigate through these tough times by leveraging the retention and engagement of high performers. Really, there are many views on the best way to do this, and that’s just what Talent Management Asia 2016 is all about.
Human Resources’ bespoke annual event is an opportunity for you, the HR leaders, to gather and discuss the latest issues, challenges and trends every organisation is facing to some effect. In these two days, you can look forward to exchanging ideas and learning about cutting-edge talent management strategies from regional and global HR thought leaders.
Aditi Sharma Kalra Regional editor Human Resources aditis@humanresourcesonline.net
3 | TALENT MANAGEMENT ASIA 2016
Exhibition layout
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THE EXCLUSIVE AUTHORIZED REPRESENTATIVE IN SINGAPORE AND MALAYSIA OF
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4 | TALENT MANAGEMENT ASIA 2016
Agenda – conference day 1 | 15 March 8:00 / Registration 9:15 /
Welcome address
Aditi Sharma Kalra, regional editor, Human Resources
9:30 / Keynote address: Learning from the success story of Nestlé in supporting and engaging HR to drive better business results Speaker: Alois Hofbauer, managing director, Nestlé Malaysia
10:10 / Keynote: Global health and wellbeing programmes in Asia Pacific ·What health and wellbeing programmes have employers implemented in Asia Pacific: Are they enough? ·Improving employee engagement and retention through innovative health and wellbeing programmes ·Benefits of health and wellbeing programmes in talent management: Increase employee productivity and boost human capital Speaker: Dr Rajeshree Parekh, director, health and corporate wellness, Asia Pacific, Willis Towers Watson
10:50 / Morning coffee break and networking LEADERSHIP IN TALENT MANAGEMENT 11:20 / Leaders’ panel discussion: Building change management and organisational effectiveness ·Who is leading the changes? ·Integrating with senior management to make the changes ·Understanding how HR is adding value to the organisation’s goal ·Why senior management thinks HR is important as a partner to drive better business results Moderator: Yazad Dalal, senior director – HCM strategy and transformation, Oracle Panellists: ·Kurt Bergmans, head of IT managed services, AMEA, and country manager, BT Malaysia ·CC Ngei, managing director, Feruni Ceramiche ·Sam Haggag, director, MSP and sales – Asia Pacific and Middle East, and country manager, ManpowerGroup Malaysia and Indonesia ·Jenny Ooi, senior vice-president, human resources, USG Boral
12:00 / Keynote: How SME employers can compete with MNCs in recruitment ·Challenges of SME employers in attracting and retaining talent ·How SME employers attract the right talent Speaker: CC Ngei, managing director, Feruni Ceramiche
12:40 / Lunch
5 | TALENT MANAGEMENT ASIA 2016
TAKE ACCOUNTABILITY. GET RESULTS. KEY RESULTS [NEXT 12 MONTHS]
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From the top down, we’ll quickly mobilize your entire organization around your top priorities—the top three Key Results you must achieve this year. We’ll equip people at every level with the knowledge and tools to apply the Steps To Accountability® to close Accountability Gaps™ and take personal accountability to operate Above The Line® and achieve those Key Results.
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You are already perfectly designed to be delivering the R1 results you are achieving today. But the R2 results you want to achieve usually require a change in the way people think and act—a shift in culture to produce those R2 results. We are the world’s foremost experts in guiding and accelerating the cultural transition or the cultural transformation you’ll need to get there.
[NOT DELIVERING = NOT AN OPTION] You hold people accountable for one thing: the expectations you have of them—but not all expectations are equal. Key Expectations are defined as those things where you have decided that not delivering is not an option. We have proven tools and methodologies for helping every person at every level engage and create positive, principled accountability that ensures delivery of those Key Expectations.
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THE EXCLUSIVE AUTHORIZED REPRESENTATIVE IN SINGAPORE AND MALAYSIA OF
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Stream 1 RECRUITMENT AND RETENTION 13:40 / Case study: Best practices in recruiting the right talent for your organisation ·Identifying the right talent pool: internal versus external ·Recruiting the right talent through social media ·Managing a cross-cultural and multi-generational workforce Speaker: Chen Fong Tuan, head of group talent management, Maybank
14:20 / Case study: Attracting and securing young talent for your organisation ·Challenges in hiring young talent ·Understanding your talent’s expectations: Gen Y and the Millennials ·Best strategies in acquiring and securing a young workforce Speaker: Animesh Mukherjee, head – HR centre of expertise, Digi
Stream 2 TALENT DEVELOPMENT AND TRAINING Keynote: Institutionalising talent management for long-term organisational vitality ·Developing an integrated approach to succession management to support an organisation’s growth ·Identifying key talent and developing their leadership skills to move up to their new role ·What are the key considerations? Speaker: David Heng, managing director and head of talent management and culture building, CIMB Group
Case study: Implementing an effective learning and development programme to retain talent ·Developing the right L&D programme for your talent ·Grooming future leaders through L&D programmes Speaker: Monir Azzouzi, head of performance and development, Maxis
15:00 / Afternoon refreshments and networking 15:30 / Panel discussion: Retention as a money saver for talent management ·Learning from senior HR practitioners about growing and retaining internal talent ·Exploring cost-effective ways to keep your talent motivated Moderator: Aditi Sharma Kalra, regional editor, Human Resources Panellists: ·Gaurav Sharma, human resources director, bottling investment group, Singapore, Malaysia and Brunei, Coca-Cola ·Animesh Mukherjee, head – HR centre of expertise, Digi ·Oana Gavril, managing director, SE Asia, The KPI Institute
Panel discussion: Reshaping your talent to effectively deliver the right skill sets to your business ·Reviewing your training and development programme to keep your talent well-equipped with the right skill sets ·What kinds of skills are needed by your multi-generational talent? ·Integrating with line managers to promote training and development programmes Moderator: Akankasha Dewan, senior journalist, Human Resources Panellists: ·Dr Shameem Abdul Farouk, senior specialist, group talent management, Axiata Group ·Chen Fong Tuan, head of group talent management, Maybank ·Jasmin Peters, director, PwC Consulting Associates
16:10 / Closing remarks
Aditi Sharma Kalra, regional editor, Human Resources
16:20 / End of conference day 1
7 | TALENT MANAGEMENT ASIA 2016
Agenda – conference day 2 | 16 March 8:00 / Registration 9:00 / Welcome address
Aditi Sharma Kalra, regional editor, Human Resources
HR TECHNOLOGY AND ANALYTICS 9:15 /
Keynote Leveraging technology in HR to be more effective and less expensive ·E xploring HR technology in HR functions: recruitment, compensation and benefits, etc. ·Implementing HR technology to make your talent management processes more efficient and effective ·How technology could help save money for HR and the organisation Speaker: Yazad Dalal, senior director – HCM strategy and transformation, O racle
9:55 / Keynote: Delivering clear ROI in talent selection and development through online measurement, psychometrics and predictive analytics Speaker: Sharma KSK Lachu, chief executive officer, Cut-e Malaysia
10:35 / Morning coffee break and networking EMPLOYEE VALUE PROPOSITION AND ENGAGEMENT 11:05 / Keynote: Achieving your business goals through managing talent accountability effectively ·Best practices to improve employee accountability and align with your business goals ·Keeping employees motivated, productive and focused on the right things Speaker: Alex Butt, co-founder and managing partner, Glides Consulting Partners
11:45 / Case study: Learning from the success story of Starbucks Coffee Malaysia ·Communication and branding initiatives to promote employee engagement and retention · Shaping the work environment with values and culture Speaker: June Beh, director of partner resources and compliance, Starbucks Coffee Malaysia and Brunei
12:25 / Lunch
8 | TALENT MANAGEMENT ASIA 2016
13:30 / Panel discussion: Engaging top management for more effective benefits communications and value recognition in employees ·How to engage top management to line managers to be communicators of benefits initiatives: What’s in it for them? ·Integrating HR solutions to promote employee engagement Moderator: Aditi Sharma Kalra, regional editor, Human Resources Panellists: ·Tan Shu-Tze, head of talent and organisational development, AIA ·Monir Azzouzi, head of performance and development, Maxis ·Jasmin Peters, director, PwC Consulting Associates
PERFORMANCE MANAGEMENT 14:10 / Panel discussion: Trends and outlook of performance measurement and management control in Asia ·D iscussing the key trends and challenges in performance management ·Best practices in measuring performance ·How does performance measurement impact talent and business? Moderator: Akankasha Dewan, senior journalist, Human Resources Panellists: ·Debra Ovinis, country head of HR, BT Malaysia ·Andrew Ng, HR director, Fonterra ·Anna Tan, country human resources director, Schneider E lectric Malaysia ·Mohammad Iesa Morshidi, consulting leader, talent management, Willis Towers Watson
14:50 / Afternoon coffee and networking 15:20 / Case study of Apollo Hospitals: Adopting a strategic approach in performance management for better business results ·Managing the expectations of employees and employers on performance measurement ·Identifying the right method to measure the performance for each level of employee ·Aligning the strategy with the culture for the benefit of the organisation Speaker: Jacob Jacob, chief people officer, Apollo Hospitals E nterprises
WORKPLACE STRATEGY 16:00 / Case study: Creating a vibrant work environment where top talent can thrive ·D esign a fun workplace and culture to keep your talent happy and productive ·How vibrant offices benefit your organisational and business goals ·Maximising the impact to your employees with compensation and benefits packages Speaker: John Deschner, chief executive officer, O gilvy Malaysia
16:40 / Closing remarks Aditi Sharma Kalra, regional editor, Human Resources
16:50 / End of Talent Management Asia 2016 9 | TALENT MANAGEMENT ASIA 2016
Speakers Tan Shu-Tze
Jacob Jacob
Head of talent and organisational development AIA Bhd.
Chief people officer Apollo Hospitals Enterprises
With more than 17 years of corporate and consulting background, Tan Shu-Tze comes with extensive experience in aligning talent to business strategic directions and organization performance. She leverages on sales and operation dashboards on top of engagement scores to formulate plans, resulted in reduced cost, increased productivity and accelerating growth. She is very comfortable with numbers and her achievements through the years include reduction of recruitment cost by 75%, reduction of attrition rate (40%), increase in succession ratio (25%), accelerated sales by 147% in seven weeks, and also achieved country sales targets which she was personally responsible for by 160%. She is also a British Psychological Society accredited personality and ability assessor, a certified international coaching federation coach and a neurolinguistic programming and time-line-therapy™ master practitioner.
Jacob Jacob is the chief people officer at Apollo Hospital. He has more than 19 years of experience which is varied across HR consulting, international HR, start-up HR and large-scale change management HR. His core strengths lie in the areas of change management, performance management, competency mapping and its applications, HR strategy and organisational design. At Apollo, he is striving hard to create a mechanism for robust service delivery in healthcare through innovative and robust HR initiatives. He was instrumental in ensuring Apollo was recognised as a “great place to work” by Gallup. He is also a recipient of several national and international awards and was recognised as one of the most powerful HR professionals in India by the World HR Congress in 2010 and 2013.
Dr Shameem Abdul Farouk
Debra Ovinis
Senior specialist, group talent management Axiata Group
Country head of HR BT Malaysia
Dr Shameem Abdul Farouk is a senior talent management specialist at Axiata Group, one of the largest telecommunications companies in Asia. She is responsible for the company’s regional talent management initiatives covering the identification and development of high potential employees. She has more than 10 years of experience in leadership assessments, training and organisational development. She has been published in leading research journals such as the Academy of Management Learning & Education and presented at various international conferences on emotional intelligence and the predictors of high performing leaders. Her doctorate degree is in the area of human performance technology at Indiana University. She also has an MBA and MSc degree in education psychology from Indiana University. She is a member of the American Psychological Association (APA) and continues to be a research affiliate at Indiana University, USA.
Debra Ovinis joined BT in October 2014 and oversees the entire HR function in Malaysia. She brings with her more than 13 years of HR experience in which she has held various consultancy and operational HR roles. Her HR experience spans across various industries such as oil and gas, banking and consultancy. She has held HR roles in large MNCs such as Shell, Accenture and Citibank. During her career, she has led and driven many HR transformation initiatives from capability building, employee engagement, performance management and workforce transformation. She holds a business degree and master’s in business administration majoring in human resource.
10 | TALENT MANAGEMENT ASIA 2016
Speakers Kurt Bergmans
David Heng
Head of IT managed services, AMEA, and country manager BT Malaysia
Managing director and head of talent management and culture building CIMB Group
With more than 19 years of IT experience, of which the past 15 have been in global service delivery roles, Kurt Bergmans joined BT in March 2015 as head of IT managed services in AME A and country manager for BT Malaysia. Before he joined BT, he was the CO O for Getronics in Asia Pacific. He also worked as a contractor for IBM and later as a consultant for Getronics, working with global clients such as Unilever, D ell, BASF and ABN AMRO . He has been living in Kuala L umpur for the past 10 years. He holds a Master of Science degree (public administration) from the E rasmus University in Rotterdam.
D avid Heng has been the managing director and head of talent management and culture building at CIMB Bank for more than five years. He has lived and worked in Asia, the US and E urope focusing on enabling organisational governance to sustain growth during periods of significant changes with the right leaders and culture level. His career journey has been filled with growth opportunities provided by selfl ess mentors, authentic co-workers and partners and strategic pragmatism. He holds a master’s in organisation development from Pepperdine University Graz iadio School of Business and Management and a bachelor’s degree in mass communication from the N ational University of Singapore.
Gaurav Sharma
Sharma KSK Lachu
Human resources director, bottling investment group, Singapore, Malaysia and Brunei Coca-Cola Gaurav Sharma is the human resources director for Coca-Cola’s Singapore and Malaysia bottling operations. His role is to build talent and people capability, enhance employee engagement and lead HR transformation to create sustainable business in alignment with the company’s vision, mission and values. He holds a bachelor’s degree in physics from D elhi University and an MBA in HR from X L RI, India. He has extensive HR experience in consumer goods companies, including PepsiCo, ICI (now Akz oN obel) and V ega Foods. He lives in Singapore and enjoys reading, sharing HR best-practices, exercising with his boot camp buddies and indulging in Singapore’s national pastime of eating out (washed down with an ice cold Coke, of course! )
Chief executive officer Cut-e Malaysia Sharma KSK L achu spent nearly a decade in Australia before returning to Malaysia in 2008 . D uring his time in Sydney, he worked for some of the largest HR consulting and technology firms and was in charge of state-of-the-art HR technologies and integrations in the space of talent measurement. In his 14 years of experience in the industry, he has had the opportunity to work on HR technology projects in Australia, N ew Z ealand, UK, Ireland, Germany, Singapore, Malaysia, Indonesia and Thailand. Since his move back to Malaysia, he has been on an insatiable mission to elevate the level playing field of ASE AN companies in the use of strategic HR tech. He graduated from the Royal Melbourne Institute of Technology and University Technology of Sydney and has a L evel A and B certification from the prestigious British Psychological Society.
12 | TALENT MANAGEMENT ASIA 2016
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Speakers Animesh Mukherjee
CC Ngei
Head – HR centre of expertise Digi
Managing director Feruni Ceramiche
Animesh Mukherjee has more than 15 years of experience working across a wide spectrum of human capital issues. From 2001 to 2014, he worked with Aon Hewitt in various capacities in India, Singapore, Thailand and Malaysia with his last role being the country manager of Aon Hewitt Malaysia. In July 2014, he joined Digi Telecom as the head of the HR centre of expertise. It is accountable for the design and execution of human capital programmes across the value chain which support the business strategy and growth aspirations. From a functional point of view, the HR CoE covers talent and leadership, learning, performance and rewards, employer brand and recruitment, culture, employee engagement and human capital analytics.
CC Ngei has more than 20 years of experience in the tiling industry. A visionary who ventures beyond conventional tiling business practices, he has since led various transformations in the tiling industry. Apart from delivering the world’s latest tile trends and a world-class customer experience to the Malaysian market across seven Feruni retail stores, Feruni has also introduced avant-garde ceramic tile designs. Over the years, Ngei has adopted a management style that emphasises on building a unique identity instead of blindly chasing for growth. He believes in embracing new elements and learning from other industry players to transform their success factors into the Feruni style, while staying focused with a clear vision on Feruni’s market segmentation and positioning.
Andrew Ng
Alex Butt
HR director Fonterra
Co-founder and managing partner Glides Consulting Partners
Andrew Ng has more than 22 years of local and regional experience in the full spectrum of HR in SE Asia and the APAC region. He possesses vast experience in organisation culture alignment, organisation design, change management, learning and organisation development. He is a certified executive coach, certified NLP practitioner, certified training facilitator and also a certified career development and performance coach. His professional experience in various MNCs encompasses diverse industries from manufacturing, banking, retail F&B to education, engineering and pharmaceutical. He is currently the HR director at Fonterra Malaysia covering R&D, plants operations and the commercial business. Before joining Fonterra, he held a regional HR role at Sanofi, Swisslog and Emerson Network Power.
Alex Butt has transformed himself from a 24-year multinational corporate executive into a successful coach and business entrepreneur since 2010. He co-founded Glides Consulting Partners to develop and coach leaders in multinational organisations. He was the managing director for Microsoft Malaysia and regional general manager for the OEM business in Asia from 2000 until 2009. Since 2013, his main focus of his consultancy and coaching engagement revolves around helping companies in transforming culture to accountability to achieve key results. His engagements include delivering for Microsoft’s global high potential programme, the leadership and core management training curriculum in Microsoft (2010-2013), and executive programmes at Microsoft, Dolby Laboratories, Dell, PETRONAS, Metro and others.
14 | TALENT MANAGEMENT ASIA 2016
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Speakers Aditi Sharma Kalra
Akankasha Dewan
Regional editor Human Resources
Senior journalist Human Resources
Aditi Sharma Kalra leads all editorial content for Human Resources in its print, online and social media forms. In her role, she is responsible for leading thought-provoking and quality industry content for a growing senior-level HR readership, as well as strategically growing the brand’s presence and reach online, and through a growing number of industry events, conferences and awards shows. Kalra joined Lighthouse Independent Media as a senior journalist in September 2014, having worked previously in Hay Group as part of the marketing team. Before Hay Group, she worked with monthly HR magazine The Human Factor, published by New Delhi-based Planman Media, where she was part of the core team to transform the publication from an academic journal to the most widely read HR magazine.
As a senior journalist at Human Resources, Akankasha Dewan takes a lead role in producing thought-provoking editorial print and online content across Singapore, Malaysia and Hong Kong. Dewan enjoys leading compelling HR-related conversations with senior industry professionals, and is establishing herself as an insightful columnist who is dedicated towards continuously exploring the wide-ranging secrets of the HR industry. She joined Lighthouse Independent Media as a journalist and content producer towards the end of 2013, and has also produced conferences themed around topics such as training and compensation. A master’s graduate in English, Dewan has been in Singapore for more than two decades. She has interned as a reporter in various local media houses, and has worked in Unilever’s HR division.
Sam Haggag
Monir Azzouzi
Director, MSP and sales – Asia Pacific and Middle East, and country manager ManpowerGroup Malaysia and Indonesia A chemical engineer by training with more than 20 years of experience in the HR services industry in Europe, the Middle East and Asia, Sam Haggag has a wealth of experience in the implementation of HR solutions and best practices gained from working in a wide range of local and multinational organisations. He joined ManpowerGroup in 1999 and headed up its Singapore operations until March 2003. In 2003, he was appointed regional account director with the Manpower Asia regional office and promoted to field development director for Asia Pacific in 2007. In 2011, he was promoted to managing director of Experis, ManpowerGroup’s professional services arm, for Asia Pacific and the Middle East, and in 2014 took over responsibility for ManpowerGroup’s managed services solutions in Asia Pacific and the Middle East.
Head of performance and development Maxis Monir Azzouzi is responsible for the overall people development strategy and learning architecture and is instrumental in steering Maxis’ new performance management initiatives. His background in managerial and non-managerial roles outside HR has given him a great business understanding that adds great value to his work within HR. He uses analytics to guide his decisions and to understand people’s needs. He was brought into Maxis to be part of the people and organisation leadership team to strategise and implement the many people-related transformations Maxis continues to go through.
16 | TALENT MANAGEMENT ASIA 2016
Speakers Chen Fong Tuan
Alois Hofbauer
EVP and head of group talent management Maybank
Managing director Nestlé Malaysia
Chen Fong Tuan is the EVP and head of group talent management at Maybank. He is responsible for the overall people strategy, talent acquisition and management, manpower planning, staff productivity, bench strength and succession management, acceleration of leadership effectiveness, talent engagement and retention – group wide. He has held various portfolios in the group before this, including organisation development, performance management and learning and development. Before Maybank, he was the regional head of organisation development, talent and leadership (Southeast Asia) for British American Tobacco. Before BAT, he was the Malaysia country talent practice lead for Watson Wyatt. He has also worked for OCBC, Coca-Cola and Tenaga Nasional.
Alois Hofbauer has been the managing director of Nestlé Malaysia since 1 February 2013. He assumed his position on the company’s board of directors in 2013 and is also responsible for the Singapore region. He was previously the managing director of Nestlé Lanka Sri Lanka. His career with Nestlé began in Austria. He was later transferred to Hong Kong, in the first of several assignments in the Greater China region, over a period of 15 years. He has an immensely strong leadership track record in country management and a deep understanding of business in Asia and has held many senior positions covering various business units in the region before taking on his first general management role in 2004 as head of the Nestlé Taiwan business.
John Deschner
Yazad Dalal
Chief executive officer Ogilvy Malaysia
Senior director – HCM strategy and transformation Oracle
John Deschner is the chief executive officer of Ogilvy Malaysia. He is a veteran of the internet wars and vividly remembers Quake LAN parties and the Mosaic browser. He’s been making his living off the web since that was a thing one could do. Before joining Ogilvy, he was the executive director of digital at Deutsch LA where he helped build its award-winning digital and social offering with clients that included Volkswagen, Target, Sprint, Taco Bell and Nintendo. Before Deutsch, he was the client services director at AKQA and the digital account lead on Domino’s for Crispin Porter + Bogusky. He is an enthusiastic collector of tattoos, rare books and odd art.
Yazad Dalal is the senior director of HCM strategy and transformation at Oracle Corporation where he is responsible for developing thought leadership and identifying trends in all areas of human capital management. He works with HR leaders to deliver technology solutions that enable them to transform their organisations and modernise their workforce tools. Before joining Oracle in 2015, he was EVP of Asia at TMP Worldwide. He held various leadership roles at TMP in both the US and Asia, including regional VP of TMP New York and general manager of TMP India. He has spent nearly 20 years working in the human capital space. As a human capital expert, he has appeared in Forbes, New York Daily News, Black Enterprise, CNNMoney, Crain’s, NY1, and the Washington Post.
18 | TALENT MANAGEMENT ASIA 2016
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Speakers Jasmin Peters
Anna Tan
Director PwC Consulting Associates
Country human resources director Schneider Electric Malaysia
Jasmin Peters’ areas of expertise and experience come from her multiple consulting roles with the financial services, pharmaceutical, oil and gas, public sector and the FMCG industries. She has in-depth and vast knowledge in organisational and business transformation, leadership coaching, employee branding, customer management strategy, training, talent management, culture inculcation and change management within the banking sector. Her experience in the oil and gas, public sector and FMCG industries is in leading the change management strategy, plans and initiatives on system implementation projects to ensure successful end-to-end system implementations for clients globally. She also provides consulting and advisory services on people strategies and employee branding and speaks at public events on talent dynamics and diversity. She holds a Master of Business Administration (MBA) from the University of Hull, UK, and a Bachelor of Laws (honours) from the University of London.
Anna Tan is the country human resources director at Schneider Electric Malaysia and has been overseeing the HR function since October 2013. She is an HR leader passionate about delivering the talent agenda and supporting organisational performance through a holistic approach by embracing leadership, change management, coaching and talent management. She has played key HR leadership roles in Fortune 500 MNCs, namely RBC Investor Services, Bank of America Merrill Lynch, Wyeth Pharmaceuticals, Campbell Soup and Guinness Anchor Berhad. She is also a published author and her first book was called Stretched! She has also been incorporated in a Canadian bank’s global management development programme. Her work in HR has been backed by extensive certification and training in psychometric profiling and leadership training such as MBTI, occupational testing and profiling, competency modelling and leadership development.
June Beh
Oana Gavril
director of partner resources and compliance Starbucks Coffee Malaysia and Brunei
Managing director, SE Asia The KPI Institute
June Beh started her journey at Starbucks in 2005 as partner resources manager and has since been promoted to director of partner resources and compliance, which consists of human resources, learning and development, talent development, safety and security services, and quality assurance for Starbucks Malaysia and Brunei. Her focus as an HR practitioner concentrates on delivering business results through leadership growth and employee engagement. Through best practices, she has obtained numerous HR awards for her company, such as Employer of Choice, Best Companies to Work for in Asia and Aon Hewitt’s Best Employers 2015 – Best of the Best; on a personal level, she received the award for HR Leader – Gold Award 2015.
Oana Gavril is the managing director of SE Asia at The KPI Institute, the global authority on key performance indicators research and education, as well as a project management expert with experience in organizational development and human resources. As a managing director, she leads the organisational development initiatives to support and enhance the organisation’s strategic plan and manages the development and growth of the SE Asia branch of the KPI Institute. She has a solid background in working with performance management systems due to her activity as a consultant both at the corporate and NGO level. She has also acted as a project manager for various initiatives within the performance management and HR field.
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Speakers Jenny Ooi
Dr Rajeshree Parekh
Senior vice-president, human resources USG Boral
Director, health and corporate wellness, Asia Pacific Willis Towers Watson
Jenny Ooi is the CHRO of USG Boral. She champions the mission of making its people the competitive advantage of USG Boral – and to change the way buildings are designed and built. Before working with USG Boral, she was the senior human resources director at Agilent Technologies, Malaysia. It was under her leadership that Agilent Technologies was recognised and won all the top awards for Employer of Choice in 2012 and 2013 from AON Hewitt, MIHRM, Ministry of HR, Human Resources Excellence Award and Women in Leadership Award in addition to many more. In her personal capacity, she was also recognised as the Grand Gold Award winner – HR Leader of the Year by MIHRM and HR Professional of the Year by Human Resources magazine.
Dr Rajeshree Parekh is a physician and senior executive with more than 18 years of clinical, managerial and consulting experience. She is the director of health and corporate wellness for Asia Pacific at Willis Towers Watson, where she is responsible for strategic oversight, business development and operational excellence for the health and benefits business. Her prior roles include leading the health and benefits practice at Aon Hewitt in Asia Pacific, leading Mercer India’s health and benefits practice, and serving as chief operating officer and medical director of United Healthcare India. She went to medical school at the University of Bombay, where she earned an MBBS, a diploma in ophthalmic medicine and surgery and a master’s in ophthalmic surgery. In addition to her medical education, she is also a licentiate of the Insurance Institute of India.
Mohammad Iesa Morshidi Consulting leader, talent management Willis Towers Watson Mohammad Iesa Morshidi is the consulting leader for talent management at Willis Towers Watson Malaysia. He leads the team that consults across talent management and transformation areas, including talent assessment, talent development, succession management, career management, competency frameworks, performance management, leadership development and change and communications management. He is an experienced HR practitioner with more than 18 years of corporate HR experience in Malaysian and multinational corporations. Before joining HR consultation, he was the VP of HR for a Malaysian IT group of companies, and held HR roles in various organisations.
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Sponsors Platinum sponsor Oracle Oracle offers a comprehensive and fully integrated stack of cloud applications, platform services, and engineered systems. With more than 400,000 customers, including 100 of the Fortune 100 in more than 145 countries, Oracle provides a complete technology stack both in the cloud and in the data centre. Oracle’s industry-leading cloud-based and on-premises solutions give customers complete deployment flexibility and unmatched benefits, including application integration, advanced security, high availability, scalability, energy efficiency, powerful performance, and low total cost of ownership. For more information about Oracle (NYSE: ORCL), visit oracle.com.
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Sponsors THE EXCLUSIVE AUTHORIZED REPRESENTATIVE IN SINGAPORE AND MALAYSIA OF
Gold sponsor
Gold sponsor Partner of DOOR /ŶƚĞƌŶĂƟŽŶĂů
Cut-e
Glides Consulting Partners
Cut-e is one of the world’s largest online psychometric assessment and talent solutions companies assessing over four million people a year. With offices in 33 countries around the world and assessments available in 40 languages, cut-e works with the world’s most successful organisations to assess and develop talent. Services provided by cut-e include online personality and aptitude assessment, knowledge and skills testing, video interviewing, assessment centre design and talent strategy consulting.
Glides Consulting Partners is the exclusive authorised representative in Singapore and Malaysia for Partners in Leadership®, partnering companies in achieving their key organisational results and taking performance to the next level through developing greater individual and organisational accountability. The results-producing principles and methodologies offered through the Three Tracks to Greater Accountability™ have been refined and implemented over 25 years. Founded by Alex Butt and Henry Lee, with a vision to be the premier source of pragmatic corporate knowledge and experience, the two managing partners have collectively 50 years of corporate experience, and a combined 35 years with Microsoft, including senior management positions in various business units in the region.
Gold sponsor
Silver sponsor
Willis Towers Watson
ManpowerGroup
Willis Towers Watson (NASDAQ: WLTW) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 39,000 employees in more than 120 countries. We design and deliver solutions that manage risk, optimise benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com.
ManpowerGroup™ (NYSE: MAN) has been the world’s workforce expert for more than 65 years. We source, assess, develop and manage talent across a wide range of skills and industries. Our ManpowerGroup family of brands – Experis™, Manpower®, ManpowerGroup™ Solutions, and Right Management ® – helps 400,000 clients in 80 countries and territories improve workforce performance, while connecting more than 600,000 individuals to meaningful work. ManpowerGroup was named one of the world’s most ethical companies for the fifth consecutive year in 2015, confirming our position as the most trusted brand in the industry. In Malaysia, ManpowerGroup has received 12 awards in HR-related fields over the past two years. Facebook: /ManpowerGroupMalaysia Twitter: @ManpowerMY Website: www.manpowergroup.com
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Exhibitors Exhibitor
Exhibitor
Crown World Mobility
HireRight
Crown World Mobility helps corporations manage global talent and talented individuals perform on the global stage. In a world that seems to be constantly shrinking, managing a globally mobile workforce creates challenges for any organisation. These challenges are human in scale – global assignments involve the everyday lives of transferees and their families. But there are policies to navigate, formalities to co-ordinate and legalities to adhere to – at the same time as concentrating on a new assignment and getting a job done. Crown’s approach is to work with all stakeholders to find the right solution, implementing a global mobility program that is successful for the whole organisation. This often means finding a unique solution, which Crown has the experience and capability to deliver. Crown World Mobility is part of the Crown Worldwide Group, established in 196 5 and headquartered in Hong Kong. Crown World Mobility – how the world works better. www.crownworldmobility.com
HireRight is a leading provider of on-demand employment background checks that help employers automate, manage and control background screening and related programmes. Many companies, including more than one-third of the Fortune 500, trust HireRight because the company delivers customer-focused solutions that provide greater efficiency and faster results. HireRight also provides pre-integrated background screening services through applicant tracking systems from top providers such as O racle, Taleo, Kenexa, SAP, PeopleAdmin, HealthcareSource, HRsmart, and SilkRoad. HireRight, Inc. is headquartered in Irvine, California, with offices and affiliates around the globe. For more information, visit hireright.co.uk.
Exhibitor
Exhibitor
KNOLSKAPE
Beacon Hospital
KN O L SKAPE is an award-winning immersive gamification and simulation software company focusing on talent transformation. Using experiential learning products, KN O L SKAPE helps organisations attract, grow and retain talent. Global Fortune 500 companies and top-10 B-schools use KN O L SKAPE ’s products and solutions for on-boarding, training, assessments and talent engagement. KN O L SKAPE ’s core belief is that the best method of learning is by doing. Keeping with this philosophy, KN O L SKAPE develops engaging, immersive and real life-like products and services such as business simulations, mobile learning applications, case platforms and gamified e-learning. KN O L SKAPE has a presence in Singapore and India, with clients across the globe. KN O L SKAPE was a top 20 gamification company in the world for two consecutive years (2014 and 2015). KN O L SKAPE also won gold for “Best Advance in Unique L earning Technology” at the Brandon Hall Awards.
Beacon Hospital, a pre-eminent cancer specialist centre, has steadily expanded to become a leading hospital that provides multidisciplinary functions. We are supported by a team of highly trained, internationally recognised and experienced senior consultants. We have also invested substantially in the latest medical technology to provide the best possible treatment for our patients and these include the revolutionary CyberKnife system. Beacon’s expansion features eight centres of excellence – cancer, brain and spine, bone and joint, eye, stone (urinary), men’s health, women’s health and a health screening and wellness centre which offers personalised programmes for our patients. O ur philosophy is to provide healthcare services of the highest quality possible to all our patients – effectively, efficiently and with compassion.
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Partners Event partner
Knowledge partner
The KPI Institute
BGC Group
The KPI Institute is a research institute specialised in business performance. It operates research programs in 12 practiced domains, ranging from strategy and KPIs to employee performance, to customer service and innovation performance. Insights are disseminated through a variety of publications, subscriptions services, and through a knowledge platform available to registered members. Support in deploying these insights in practice is offered through training and advisory services. The KPI Institute also operates smartKPIs.com, the result of an extensive research program dedicated to documenting and cataloging how KPIs are used in practice; an online portal containing the largest collection of documented KPI examples.
BGC Group is an international recruitment and search firm with offices in Singapore, Hong Kong,Malaysia, Shanghai and Jakarta, who identifies and delivers “human capital” solutions; a key aspect to every successful company’s growth. We were awarded as one of the top 10 HR firms in Singapore in 2009. We strongly believe that the quest for talent is not transitory, but continuous – to foster enduring relationships built on trust for both employers and job-seekers. With a commitment for our clients’ success and our peopleoriented approach, we initiate and build strong partnerships and serve as a valuable extension to our clients’ business.
Association partner
Malaysian Institute of Human Resource Management MIHRM was established in 1975 as Malaysia’s first professional body promoting the practice of human resource management. MIHRM has trained more than 20,000 competent HR professionals and practitioners in both the private and public sectors, with its wide array of professional training courses, public programmes, consultation and support for organisations and individuals. It is recognised as the only professional body authorised to certify HR practitioners in Malaysia. MIHRM is also affiliated with the World Federation of People Management Association (USA) and Asia Pacific Federation of Human Resource Management (APFHRM).
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MALAYSIA
1–2 June • PARKROYAL Kuala Lumpur
HONG KONG
14 June • The Mira
SINGAPORE
22–23 June • Grand Copthorne Waterfront
Key Themes • Trends in Learning & Development • High Potential Development • Building Innovation Capacity
F O R
M O R E
D E T A I L S ,
Brought to you by
V I S I T
• Transformation & Organisational Change • Learning Technologies & Innovation • Employee Onboarding
W W W . T R A I N I N G A N D D E V E L O P M E N T . A S I A
Delegate feedback form Your evaluation of this conference is very important to us Please help us by taking time to fill out this evaluation form. Your responses will help us develop conferences that are relevant to you and your industry. Return the form to the registration desk or to anyone from the Human Resources team before you leave the conference. Name: Job title: Company: Address: Tel no:
Mobile no:
Email: What can you say about the event? How likely are you to attend again next year?
PART I: OVERALL EVENT EVALUATION 1. Please evaluate the following using the scale: 1= POOR, 5 = EXCELLENT
Please circle one
Comments
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2. What has been the most beneďŹ cial aspect for you in attending this event?
PART II: SPEAKERS’ EVALUATION 3. Which speakers or sessions did you enjoy the most or were of most value to you?
4. Which speakers or sessions did you enjoy the least or were of the least value to you?
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PART III: INDUSTRY UPDATES 5. What do you regard as the biggest issue or challenge facing your industry at present?
6. What is the biggest issue or challenge facing you in your current role at present?
7. Which additional topics would you have liked to be included in the programme?
8. Are you interested in the following topics or issues? Please tick topics which are of interest to you. (List of Lighthouse upcoming events)
[
] HR Leaders Summit
[
] HR Technology Interactive
[
] Training & Development Asia
[
] Recruitment Asia
[
] Employee BeneďŹ ts Asia
[
] Employee Healthcare Interactive
9. Please provide details of any other topics that are of interest to you
10. Which industry associations do you belong to?
11. What industry publications or portals do you read/subscribe to for your industry news and updates?
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Social Media Engagement Human Resources Magazine Share your tweets with @Mag_HR and via #TMA2016 Human Resources Magazine
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