9 – 10 MARCH SINGAPORE
Delegate Book
Contents
Editor’s note
Exhibition layout
Agenda
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6-9
Speakers
Gold sponsors
Silver sponsors
11 - 28
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Exhibitors & event partners
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Editor’s note Is HR ready to step up to the plate? Over the past year, we have seen organisations taking affirmative action towards becoming more people-centric. Things such as “corporate wellness” and “learning and development” have been discussed in the boardroom and at our conferences as often as “customer centricity” and “operational excellence”. And yet, as we look at the priorities of most HR directors going into 2017, “going digital” and “increasing productivity” in all areas of the business, including HR, seems to top the list more often than not.
Please take full advantage of these opportunities to learn from and network with each other, as our team has worked hard to bring you all together. As you settle in this morning, we in the Human Resources team look forward to meeting all of you. Please send us your questions and feedback on Twitter @mag_HR with the hashtag #TMA2017. Enjoy the conference!
This development intrigued us. Is this an indication that HR teams have learnt the fine art of aligning business priorities to strategic HR priorities? Or is it a case of a few progressive organisations managing to push their agenda through despite a tough economic environment? Experiences and views vary, but there is consensus that HR today is more business-driven than ever and that some industries are further along the process than others. Let’s answer these questions together over two intense days of learning at Talent Management Asia 2017. Organised for the fifth year in Singapore, and for the fourth year in Malaysia, this two-day conference has quickly been established as the benchmark for discussions on all aspects of talent management – from performance management and data-driven decision-making to the business benefits of diversity and inclusion in the multicultural environment that is Asia, and much more.
Aditi Sharm Sharma ma Kalra Regional editor Human Resources
aditis@humanresourcesonline.net
Over these two days, you can expect to see a line-up of HR leaders sharing their insights into some of the biggest talent challenges through keynote presentations and panel discussions. Uniquely, supplementing the on-stage action will be the newlylaunched Accelerator Series on day two. Winners in the category of Talent Management from HR Excellence Awards 2016 will present their award-winning case studies in quick fire succession creating an heightened burst of learning. Look out for this engaging session!
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GREATER ACCOUNTABILITY. GREATER RESULTS. KEY RESULTS [NEXTT 12 MONTHS] From the top down, we’ll quickly mobilize your entire organization around your top priorities—the top three Key Results you must achieve this year. We’ll equip people at every level with the knowledge and tools to apply the Steps To Accountability® to close Accountability Gaps™ and take personal accountability to operate Above The Line® and achieve those Key Results.
R 2016
2
2017
2018
2019
2020
KEY
RESULTS
You are already perfectly designed to be delivering the R1 results you are achieving today. But the R2 results you want to achieve usually require a change in the way people think and act—a shift in culture to produce those R2 results. We are the world’s foremost experts in guiding and accelerating the cultural transition or the cultural transformation you’ll need to get there.
[NOT DELIVERING = NOT AN N OPTION] You hold people accountable for one thing: the expectations you have of them—but not all expectations are equal. Key 'ZRGEVCVKQPU CTG FGſPGF CU VJQUG things where you have decided that not delivering is not an option. We have proven tools and methodologies for helping every person at every level engage and create positive, principled accountability that ensures delivery of those Key Expectations.
The Three Tracks to Creating Greater Accountability® Take personal accountability to stay Above The Line and close Accountability Gaps (performance gaps related to the Key Results).
Accelerate culture change by creating alignment and accountability for the change effort and get real traction around achieving your Key Results.
Hold others accountable the positive, principled way and win! Deliver on Key Expectations and improve morale.
The Partne ners In Leadership® Three Tracks To Creating Great Accountability® from a comprehensive and proven approach to creating greater leadership and workplace accountability. The methodology refined and developed over two decades, help people at every level of organisation take greater personal accountability for overcoming the obstacles the face and ask “What else can I do?” to achieve Key Organisation Results.
Contact us or join us for our free webinars to learn about leadership and workplace accountability. www.glidespartners.com/events/webinar
minfo@glidespartners.com w www.glidespartners.com , 140 Paya LebarRoad #02-11 AZ@Paya Lebar Singapore 409015
Exhibition layout
THE EXCLUSIVE AUTHORIZED REPRESENTATIVE IN SINGAPORE AND MALAYSIA OF
Partner of DOOR
LEGEND EXHIBITION BOOTH BUFFET LINE
ENTRANCE
ENTRANCE
TO CONFERENCE HALL
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Agenda - conference day 1 8.00am /
Registration
8.50am /
Welcome address Aditi Sharma Kalra, regional editor, Human Resources
TALENT MANAGEMENT OUTLOOK 9.10am /
How to embed talent management with business strategy, in order to align within the organisational goals • What are the issues leaders are facing with talent management. • How to establish metrics against which success will be measured. • How to link these metrics to the organisation’s goals and financial outcomes. Speaker: Adrian Furnham, author and professor of psychology, University College London
10.00am /
DHL’s perspective on integrated talent management • What role does top management play in managing people? • How to ensure the message is clearly communicated from the top-down. • How to ensure the talent management strategy is fully aligned with the business’ mission and vision statement. Speaker: Alfred Goh, president, global fast growing enterprises and regional head, CSI Asia Pacific, DHL customer solutions and innovation, DHL; Janet Low, head of HR, AP, DHL customer solutions and innovation, DHL
10.40am /
Coffee and networking break HIGH IMPACT TALENT MANAGEMENT
11.10am /
Organisational change: How can HR be an effective change agent to accomplish the business plan and objectives? • How to identify the key messages and elements that need to be communicated. • How often do these have to be repeated, reinforced and re-emphasised? • Measuring business impact and workforce productivity during and after implementation. Speaker: Samuel Obin, change management and transformation, Asia Pacific, Middle East and Africa, Mondelēz International AMEA
11.50am /
Agile model of HR – how do you stay relevant with the changing times? • How to accomplish a culture of adaptability, innovation, collaboration and speed. • How to attain a higher certainty of profitable business outcomes at a lower risk. • Role of HR as an advisory board to the organisation at the most strategic level. Moderator: Adrian Furnham, author and professor of psychology, University College London Panellists: Hari Menon, vice-president, human resources, Asia Pacific, Alstom Transport Samuel Obin, change management and transformation, Asia Pacific, Middle East and Africa, Mondelēz International AMEA Teck Kiat Lim, director, HR policy, Public service division, Prime Minister’s Office Arthur Lam, POD lead, APAC, Syngenta
12.40pm /
Lunch
DEVELOPING TALENT FOR SUCCESS 1.40pm /
Performance management – to do or do away with? • How does it affect your organisation’s performance culture? • What are the alternative methods of performance assessment? • How do you assess your employees’ contribution towards business growth? Speaker: Erwin Lennertz, senior consultant, DDI
2.10pm /
Internal development versus external hiring: How to maintain the balance • How to reduce the risk in forecasting talent. • Which approach serves as a better return on investment? • How to deal with insufficient leadership talent within your organisation. Moderator: Terry Netto, chief executive officer, People Potential Panellists: Leesa Rawlings, talent engagement lead, APAC, Diageo Ilja Rijnen, regional HR director, Asia Pacific and India, Edrington Anjali Parmar, firm-wide talent development manager, Asia, Gensler Rachael Pogson, VP, global talent acquisition and HR central, Seagate
2.50pm /
Why traditional leadership models have failed – predicting, developing and measuring leadership effectiveness in 2017 and beyond • Right Management’s report – “Most Likely to Lead” – shows that a new approach to identifying and developing leaders is urgently needed if organisations want to succeed in a new and challenging environment. • Is your organisation looking at outcomes that measure leadership effectiveness which leads to a sustainable performance? • Why the P3 leader model (people, purpose, performance) is critical in today’s business environment. Speaker: Bridget Beattie, group executive vice-president, Asia Pacific, Middle East region, Right Management
3.20pm /
Coffee and networking break BUILDING A SMARTER WORKFORCE
3.50pm /
Using innovative new-age platforms for the digital learning experience • How do you effectively interpret data to provide value? • The role of technological initiatives in advancing and facilitating a learning culture. • Sharing of lessons and success stories from gamification and mobile-powered training and development. Speaker: Ritish Reddy, SVP, capability solutions, KNOLSKAPE
4.20pm /
The next big thing: Predictive analytics • How to predict the need for talent through corporate restructuring using predictive analytics. • How to modify your talent strategy alongside changes within your organisation. • How do you validate your predictions? Moderator: Jennifer Rogers, learning and development leader and principal consultant, DuPont Sustainable Solutions, Singapore Panellists: Eric Wong, head of talent acquisition, APAC, Fitbit Victor Phang, regional general manager, iTalent Stephen Brown, HRD director, APAC, Rolls-Royce Peter Wood, vice-president, talent management, global human resources, Schneider Electric
5.00pm /
End of conference day 1
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Agenda - conference day 2 8.00am /
Registration
8.50am /
Welcome address Aditi Sharma Kalra, regional editor, Human Resources
LEADING THE BUSINESS OF PEOPLE 9.10am /
Employee value proposition: How a company presents itself as an employer and how that is brought to life internally • Developing an employee-centric work experience. • How to focus on what matters most to the business. • Creating a culture that supports high performance and employee engagement. Speaker: Ken Hoskin, head of APAC talent, Airbnb
9.50am /
Innovation or non-ovation in recruitment? Are you embracing change or slowly becoming a victim of it? • Are we using artificial intelligence to locate and listen to the “conversation” of potential candidates, then targeting engaging content at these prospects? • Are we creating our own version of the one-click, mobile-optimised purchase or do we remain analogue in our process and apply thinking? • Video job ads have moved into the mainstream, but have we? Are we experimenting today or waiting for others? In this presentation, Caleb Baker will reveal the career website of the future, share with you his observations of future workforce trends, and the experimentation and innovation from industry thought leaders. Speaker: Caleb Baker, managing director, APAC and emerging markets, Alexander Mann Solutions
DEVELOPING A HIGH PERFORMANCE CULTURE 10.20am /
Change the culture, change the game: The breakthrough strategy for results How to use culture to accelerate changes in your organisation for greater results. Manage your culture, or culture will manage you. Learn from a partner consultant representing a 28-year methodology to culture management. You can change your game, by changing your culture. • What are organisational cultural beliefs in relation to vision, mission, strategy and purpose? • The great obstacle to change is known as “belief bias.” • The system, process and cultural management tools. Speaker: Alex Butt, managing partner, Glides Consulting Partners
10.50am /
Coffee and networking break
11.20am /
• How to carefully assess and select high potential candidates. • Risk of demoralising contributors who aren’t identified as high potentials. • What to do in a situation where the “chosen one” doesn’t deliver?
Strategies to develop and maintain high potentials within your organisation
Speaker: Arturo Poire, vice-president and head of human resources, Ericsson, North East Asia
12.00pm /
How to successfully tie your talent strategy to business outcomes • What are the critical factors to identify short, medium and long-term outcomes? • Establishing clear, meaningful and measurable employee objectives. • How do you measure the ROI? Moderator: Karina Cuello, director, learning and development, Asia Pacific, JLL Panellists: Ken Hoskin, head of APAC talent, Airbnb Arturo Poire, vice-president and head of human resources, Ericsson, North East Asia Shalini Bhateja, talent and development director, APAC/ASEAN, Coca-Cola Singapore, The Coca-Cola company Bala Subramaniam, head of HR, South Asia + Pacific, Twitter
12.40pm / 1.40pm /
Lunch Ten reasons why your health and wellbeing strategy is failing • The wellbeing journey – moving from traditional wellness to strategic wellbeing. • How high uptake and engagement significantly improves the value on investment in your wellbeing programmes. • Creating an irresistible employee experience that appeals to your toughest audience – the most disengaged employees. Speaker: John Garrido, Asia regional director, Virgin Pulse
ACCELERATOR SERIES – QUICK-FIRE CASE STUDY PRESENTATIONS 2.10pm /
The winners of the “Excellence in Talent Management” category at the HR Excellence Awards 2016, Singapore, will present their initiatives in the form of a 15-minute case study presentation. Speakers: Janet Low, head of HR, AP, DHL customer solutions and innovation, DHL Eng Sheng Yeo, regional HR director, Southeast Asia, Japan and Oceania, Gemalto Sei Yi Goh, director, talent management and development, Singapore Telecommunications
3.10pm /
Coffee and networking break STAYING COMPETITIVE
3.40pm /
Building your organisation’s capacity through leadership development • What to look for when spotting for high potential within your team. • How to ensure that your high potential candidate is ready to transition to the next level. • How to align the business with leadership development. Speaker: Subhajit Mitra, director, human resources, UTC (Climate, Controls & Security), Southeast Asia and Australia
4:15pm /
C-suite talk: How to create a competitive advantage for your organisation in today’s market? • How do you stay relevant amid high levels of competition? • How to become a company known for strong developmental opportunities. • What are the key components of a highly effective talent management process? Moderator: Pauline Chua, general manager, human capital and corporate social responsibility, Fuji Xerox Singapore Panellists: David Chin, chief human resources officer, Biosensors Group Sonia Fernandes, chief talent officer, APAC, MediaCom Kwang Cheak Tan, chief human resources officer, NTUC FairPrice Charlton Ong, vice-president, human resources, Singapore Telecommunications
4:50pm /
Closing remarks
5:00pm /
End of Talent Management Asia 2017
Aditi Sharma Kalra, regional editor, Human Resources
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Knolskape
Speakers
Ken Hoskin
Caleb Baker
Hari Menon
David Chin
Head of APAC talent Airbnb
Managing director, APAC and emerging markets Alexander Mann Solutions
Vice-president, human resources, Asia Pacific Alstom Transport
Chief human resources officer Biosensors Group
Ken Hoskin works closely with the rest of Airbnb’s APAC management team and with the global employee experience team, led out of San Francisco, in an effort to make Airbnb the “Most loved place to work in the world”.** This entails driving Airbnb’s talent programmes at both a local and regional level and more explicitly fostering its fantastic culture across Asia Pacific. He’s responsible for creating the systems to help talent grow their career rapidly and successfully in an environment that encourages learning and gives opportunities for individuals to challenge themselves. He has extensive experience in human resources and talent management, especially across the marketing and communications industry. His specific expertise is in talent development and retention planning, recruitment and training, compensation and benefit strategies, global mobility, employee-related legal matters and salary budget management.
With more than 3000 colleagues worldwide, Alexander Mann Solutions is the world’s leading provider of talent acquisition and management services. The company combines outsourcing capability and consulting expertise to enable organisations to attract, engage and retain top talent. Every day, Alexander Mann Solutions’ colleagues and clients from a wide range of industries collaborate to deliver creative talent acquisition and integrated talent management solutions in more than 80 countries. As a qualified organisational psychologist, Caleb Baker has more than a decade of full cycle talent acquisition and management experience – both as a consulting practitioner and business leader. As the managing director for APAC and the Emerging Markets, he has spent more than a decade residing in Asia building a unique experience and understanding of multiple countries and cultures. His experience specifically relates to talent acquisition, RPO, MSP, payroll, executive search, talent management and human resources consulting. Specific market experience includes the Middle East, China, India, Japan, Hong Kong, Malaysia, Singapore, Philippines, Indonesia, Thailand, Taiwan, Korea and Australia.
Hari Menon brings with him more than 15 years of experience in managing multinational, multicultural, regional and virtual teams to deliver high performance HR services and business solutions. He is equipped with an MBA in human resources management and carries with him extensive human resources management experience across Asian markets and has a successful track record in both leadership and employee interfacing roles for business. He is a ICF certified coach. His core specialties include HR business partnering, talent management, HR transformation, compensation and benefits management, employee coaching, people counselling, HR shared services and employee communications.
David Chin is the chief human resources officer for Biosensors Group and is responsible for HR strategy and execution across the company’s diverse locations in Asia Pacific, Europe, the Middle East and the Americas. Having leadership accountability for the full range of HR activities, he engages with the board and senior management to develop and drive the people agenda to support the business strategy and operational plans. With more than 20 years of human resources and management experience in London, Zurich and Singapore, he brings a wide range of perspectives, knowledge and expertise in leading HR practices across multiple discipline areas. Before joining Biosensors, he was the group head of HR at Neptune Oriental Lines and drove its strategic efforts in the areas of organisational design, compensation, talent management, succession planning and leadership development for more than 13,000 employees worldwide.
**Airbnb is making progress on this goal and was ranked as the No.1 Best Places to Work in Glassdoor’s 2016 rankings.
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Speakers
Erwin Lennertz
Alfred Goh
Janet Low
Leesa Rawlings
Senior consultant DDI
President, global fast growing enterprises and regional head, CSI Asia Pacific, DHL customer solutions and innovation
Head of HR, AP, DHL customer solutions and innovation DHL
Talent engagement lead, APAC Diageo
Janet Low has been the head of human resources, customer solutions and innovation for Asia Pacific since January 2012. In the past few years, DHL has seen many HR initiatives and programmes being developed and implemented to upscale the CSI workforce to keep employees engaged, getting the right people for the role and planning adequate learning and development. Before this role, Low was the HR business partner in the DHL Express AP regional office. The focus of her role at that time was in compensation and benefits. She was also assigned to be the HR business partner for the AP gateway and operation group to support the business in its HR activities and programmes. She began her career at DHL in 1980. Since the beginning to 1989, she held various roles in the Singapore country office from secretarial to personnel and office administration and later embarked on HR as career progression and opportunities followed.
As a regional talent acquisition leader, with more than 25 years of experience, Leesa Rawlings strives to be at the forefront of recruiting innovation, operationalising marketleading ideas and solutions aligned to business goals and strategies across the complex APAC region. She leads a dedicated group of talent acquisition professionals who help solve Diageo’s toughest business challenges – sourcing and recruiting top talent across APAC. She has focused her entire career on talent acquisition, beginning with recruitment agencies where she sources amazing talent for a diverse set of clients in Australia, then worked her way to executive roles managing countries and then the APAC region. Her career commitment is based on the belief that recruiting the best people for the right jobs helps businesses to achieve their goals in a dynamic and challenging environment. She is passionate about the role of the recruiter in getting it right, as one bad hire can wipe out many good hires.
DHL Erwin Lennertz is a senior consultant at DDI for leadership development programmes and assessments. He has more than 12 years of multicultural and international experience in leadership facilitation and coaching, dealing with a diversity of personal and business challenges. His approach to training and coaching is to help individuals rise to today’s challenges; refreshing their thinking and starting to think about opportunities with new eyes. He has developed expertise in guiding individuals to maximise their performance by building on their intrinsic drive and talent, aligned with the organisation’s strategic and business needs.
Alfred Goh is the regional head of customer solutions and innovation (CSI) for Asia Pacific. He provides the company’s largest and strategically important customers with simplified access to the full offering of DHL across the business units – from express, forwarding, warehouse management to e-commerce services. He is also the president of global fast growing enterprises, the DHL division responsible for partnering companies in the emerging markets to penetrate new territories, and also to expand their business globally. Since joining DHL in 2004, he has spearheaded supply chain consultancy projects, including developing value propositions, designing, optimising and implementing supply chain solutions for top DHL customers globally. He was also responsible for the design of supply chain systems, pricing and profitability.
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Speakers
Jennifer Rogers
Ilja Rijnen
Arturo Poire
Eric Wong
Learning and development leader and principal consultant DuPont Sustainable Solutions, Singapore
Regional HR director, Asia Pacific and India Edrington
Vice-president and head of human resources Ericsson, North East Asia
Head of talent acquisition, APAC Fitbit
Jennifer Rogers is the L&D growth leader and principal consultant for DuPont Sustainable Solutions in Singapore. With a strong background in designing and delivering comprehensive learning solutions in Asia, she has more than 15 years of experience helping MNCs address human capital development that engages and inspires employees. A passionate advocate of continuous improvement, she is constantly innovating to deliver “affective” learning to all levels of an organisation. She is a frequent speaker on HR technology, with a focus on selecting and applying data and analytics to empower HRBPs towards operational excellence.
Ilja Rijnen started his HR career in L&D for IKEA in Benelux and Great Britain. Before joining Edrington, he gained significant HR experience in different roles through Diageo in SEA, Jamaica and Latin America. He now functionally heads up HR in the region and works closely with the senior leadership teams and HR teams in the region in building a strong people culture and enhanced capability. Edrington’s people development programmes are a significant priority for the region and he is spearheading the design and delivery from the HQ in Singapore, while working with the global HR team to implement HR strategies globally. Outside of work, he has a passion for travelling, inventing new wine and food combinations and improvising jazz music on his piano.
Arturo Poire is the vice-president and head of human resources for Ericsson in North East Asia. He started in January 2016 and is based in Beijing, China. Before this role, he was the global head of talent management for Ericsson, based in Sweden. Before joining Ericsson in 2012, he was the global head of talent management for Marsh & McLennan Companies (MMC), parent company of Marsh, Mercer, Oliver Wyman and Guy Carpenter. Prior to MMC, he spent 12 years with Citigroup in HR director, staffing and talent management roles and projects globally. He holds a degree in sociology from the University of Buenos Aires (Argentina), and a master of business administration from New York University’s Stern School of Business.
Eric Wong is the APAC head of talent acquisition for Fitbit. His experience spans the various human resource functions such as HR information systems, business partnering and talent management. His pragmatic, business-oriented mindset and out-of-the-box approach sets him apart from how HR is traditionally managed. He currently sits on the Advisory Board of the Management Development Institute of Singapore.
15
Speakers
Pauline Chua
Eng-Sheng Yeo
Anjali Parmar
General manager, human capital and corporate social responsibility Fuji Xerox Singapore
Regional HR director, Southeast Asia, Japan and Oceania Gemalto
Firm-wide talent development manager, Asia Gensler
Pauline has more than 20 years of work experience in both Singapore and New Zealand. She started her career in consulting in the recruitment industry servicing clients from a wide range of industries including Banking & Finance, IT & Telecommunications, Fast Moving Consumer Goods, Service & Hospitality. At Fuji Xerox Singapore, Pauline is responsible for overseeing and managing the company’s human resource and development, corporate social responsibility and integrated office services. Fuji Xerox Singapore has won awards in both Employee Engagement and CSR. Most recently, it was recognized by TAFEP as a Human Capital Partner, with the support of EDB and the tripartite partners for its efforts in investing in human capital and adopting fair and progressive workplace practices. Pauline is a graduate with a Bachelor of Arts from University of Auckland and a Bachelor of Arts with Honours in Psychology and Education from University of Wellington, New Zealand.
A people development advocate who believes in providing opportunities for growth to staff at all levels, Eng-Sheng Yeo is currently the HR director in Gemalto, a world leader in digital security. In his role, he focuses on organisation development, employee engagement and strategic recruitment to ensure the people in Gemalto can give the company a competitive advantage to excel with. With more than 10 years of regional management experience, comprising several years based out of Shanghai and Beijing, he has led numerous key HR initiatives. This included the setting up of the HR shared services centre, leading his team to fuel the pressing manpower needs in new set-ups, as well as introducing exchange programmes for interns and staff. He was also part of the management team that led Gemalto to win the Asian Human Capital Award 2012. Before Gemalto, he was with Schneider Electric and CapitaLand where he held various positions in the human resources and corporate services functions.
As Gensler’s firm-wide talent development lead for the Asia region, Anjali Parmar leads the organisation’s human capital initiatives across eight regional locations in Shanghai, Beijing, Hong Kong, Bangalore, Singapore, Bangkok, Sydney and Tokyo. These include developing a 360-talent strategy, approach and delivery method, as well as measuring ROI for talent development, talent acquisition, licensure management, training and development, leadership development and succession planning initiatives. Talented, enthusiastic and with a passion for human capital initiatives, she ensures Gensler’s policies, processes and programmes are aligned with the firm’s Asian business objectives leveraged on local voice and ownership. Before joining Gensler, she had more than 15 years of experience as a strategist, partner and thought leader for numerous multinational firms in the public and private sector.
Innovation Find new solutions to your talent challenges Alexander Mann Solutions’ Innovation / 1& " &0 ),,(&+$ 1 -/, )"*0 &+ !&ƛ"/"+1 ways, to find new solutions, with clear business benefits. We are curious and experimental, looking at our market and adjacent markets for inspiration.
Would like to find out more? Please get in touch. E / hello@alexmann.com W / alexandermannsolutions.com
17
Speakers
Alex Butt
Aditi Sharma Kalra
Victor Phang
Managing partner Glides Consulting Partners
Regional editor Human Resources
Regional general manager iTalent
Since 2010, Alex Butt has transformed himself from a 24-year multinational corporate executive into a successful coach and business entrepreneur. He co-founded Glides Consulting Partners to develop and coach leaders in multinational organisations. He was the managing director for Microsoft Malaysia and regional general manager for the OEM business in Asia from 2000 until 2009. Since 2013, his main focus of his consultancy and coaching engagement revolves around helping companies in transforming culture to accountability to achieve key results. His engagements included delivering for Microsoft’s global highpotential programme; the leadership and core management training curriculum at Microsoft (2010-2013); and executive programmes in companies such as Microsoft, Dolby Laboratory, Dell, PETRONAS and Metro.
Aditi Sharma Kalra leads all editorial content for Human Resources, in its print, online and social media forms. In her role, she is responsible for leading thought-provoking and quality industry content for a growing senior-level HR readership, as well as strategically growing the brand’s presence and reach online, and through a growing number of industry events, conferences and awards shows. Aditi joined Lighthouse Independent Media as a senior journalist in September 2014, having worked previously in Hay Group as part of the marketing team. Before Hay Group, she worked with monthly HR magazine The Human Factor, published by New Delhi-based Planman Media, where she was part of the core team to transform the publication from an academic journal to the most widely-read HR magazine.
Victor Phang is the regional GM of iTalent Management whose endeavour is to improve talent management through cloud technology globally, which has gained him market recognition. His latest achievement was leading iTalent Management to win the award of BPO Project of the Year 2014 and 2015, HR Innovation Award 2014, and the Asia Pacific ICT Award 2015. He has a master’s degree in executive management. Before he joined iTalent, he worked in Japanese and Korean conglomerates. He was awarded Panasonic’s Innovative Excellence Award 2005. In 2007, he was conferred the award of Samsung’s Outstanding Employee for Marketing Team of The Year.
Karina Cuello
Ritish Reddy
Sonia Fernandes
Samuel Obin
Director, learning and development, Asia Pacific JLL
SVP, capability solutions KNOLSKAPE
Chief talent officer, APAC MediaCom
Change management and transformation, Asia Pacific, Middle East and Africa
Karina Cuello is the director of learning and development for APAC at JLL. She has more than 20 years of HR experience in people development, organisational development and talent management as well as other HR specialist functions. She started her career at the European Commission working across Eastern Europe driving integration efforts before moving to General Electric. She is a graduate of the General Electric human resources leadership programme and is CIPD qualified. Her career has included regional roles in Europe and APAC. She feels very fortunate to have worked and lived in North and South America as well as Europe before moving to Asia. During her time at GE, she was Six Sigma Black Belt qualified and is passionate about using project management skills within HR to improve the effectiveness and productivity of an organisation.
Ritish Reddy kick-started the APAC operations for KNOLSKAPE in 2014 and currently leads the region’s operations. In his current role, he is responsible for defining the vision, strategy and execution of KNOLSKAPE’s expansion in the APAC region. Before KNOLSKAPE, he was working as a consultant at the Global Consulting Practice of the TCS where he was leading the product development efforts for digitising the treasury system of a government agency. Before that, he co-founded 35mmpro, a marketplace connecting photographers with consumers. He has a bachelor’s degree in electrical and electronics engineering from Vellore Institute of Technology (VIT) and a global master’s in business administration in advance corporate finance and banking management from SP Jain School of Global Management.
Sonia Fernandes is the chief talent officer for the APAC region at MediaCom. She has 20 years of experience in human resources management and transformational change roles in leading organisations operating in diverse industries such as consulting, legal, IT, healthcare, media, government, education, audit and tax across 15 countries. Some accomplishments include integrating cross-border HR strategies into the development of the organisation’s commercial objectives; embedding HR operating models to align with business needs and organisational transitions; and ensuring a sustained cultural and operational transformation, while adding value to the bottom line.
Samuel Obin is enabling largescale business transformations in Asia, the Middle East and Africa. He partners closely with the senior leadership team to drive the transformation agenda through people – evolving ways of working, behaviours and mindsets to make change stick across business units, geographies and cultures. He is also focused on lifting the organisation’s change management maturity level and agility. He began his career in consulting in Paris in 2003, specialising in human resources and change management consulting – helping global complex organisations transform, and enabling human resources functions to deliver greater value in a more efficient way. In early 2011, he relocated to Singapore and joined PwC Consulting Southeast Asia, working with a variety of clients across Asia Pacific. In 2016, he joined Mondelēz International to help realise the company’s transformation strategy through change management activation.
Mondelez International AMEA
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Speakers
Kwang Cheak Tan
Terry Netto
Teck Kiat Lim
Chief human resources officer NTUC Fairprice
Chief executive officer People Potential
Director, HR policy Public service division, Prime Minister’s Office
Kwang Cheak Tan is the chief human resources officer for NTUC Fairprice Cooperative in Singapore. Before this appointment, he was the director for human resources and talent development at MOH Holdings, the holding company for the six public healthcare clusters in Singapore. His work experience spans more than 18 years in the public, private and non-profit sector. He first spent more than a decade in the Singapore Administrative Service, serving in the public sector in various appointments in the Ministry of Education, Ministry of Defence, Ministry of Manpower and JTC Corporation. His last appointment in the public sector was director of manpower in the Singapore Ministry of Defence. He was subsequently the senior director for operations, brand extensions, business planning and human resources at McDonald’s Singapore, and the assistant executive director at the Singapore National Employers Federation.
Terry Netto is the CEO of People Potential, a learning and development consultancy with offices in Singapore and Malaysia. Its facilitators work across Asia, with occasional engagements in Europe, North America and Africa. He has a background in philosophy, psychology, and is a master practitioner of NLP (neuro-linguistic programming). His current doctoral research is on organisational citizenship behaviour. Being in L&D for more than 20 years, his specialisation is in helping organisations sharpen the thinking and speaking skills of their managers focusing on programmes that are both practical and stimulate thinking – with concepts taken from business studies, social psychology, and (when he can’t help himself), philosophy! He is the lead author of Articulate – to be published in 2017 by Black Card Books (Canada).
Teck Kiat Lim is the director of the human resource policy cluster in the public service division, Prime Minister’s Office. In this portfolio, he oversees salary, benefits, performance management, career management and superannuation matters of the Singapore public service. Recent initiatives by his team to better prepare the public service for the future include merging career schemes, removing divisional classification of officers, updating medical benefit schemes to complement MediShield Life, helping to uplift the public service engineering profession, introducing new leave types and raising the re-employment age in the public service. Before his current appointment, he served as the special assistant to the late Lee Kuan Yew, and in operational and policy line-functions in the ministries of National Development, Transport and Law. Before joining the Singapore Civil Service, he worked at Motorola in Shanghai.
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Speakers
Bridget Beattie
Stephen Brown
Peter Wood
Group executive vice-president, Asia Pacific, Middle East region Right Management
HRD director, APAC Rolls-Royce
Vice-president, talent management, global human resources Schneider Electric
Bridget Beattie is the group executive vice-president of the Asia Pacific Middle East region for Right Management, the global leader in talent and career management workforce solutions within ManpowerGroup. She is responsible for accelerating business growth and delivering talent management solutions that help employers align their workforce strategies with business goals. In addition, she leads the Australia and New Zealand operations of Right Management as general manager. Throughout her career, she has consulted with a range of private and public sector organisations that have faced significant change through mergers, acquisitions, re-structuring and start-ups. She provides comprehensive and pragmatic advice in all aspects of organisational performance, from high-level strategies to detailed implementation. She is recognised for her senior-level consultation and coaching for senior executives who are experiencing leadership challenges.
Based in Singapore, Stephen Brown is the HRD director for APAC at Rolls-Royce. He supports six businesses across 13 countries, delivering HR partnering, shared services, resourcing services, learning and development, rewards and global mobility. Previously, as head of talent and leadership development for APAC at RollsRoyce, he had been responsible for the leadership and talent strategy, putting an integrated plan in place for talent acquisition, talent management, leadership development and organisational design. A commercial strategic HR leader with more than 15 years of experience in senior HR roles, he worked in investment banking, retail banking, insurance and publishing before joining Rolls-Royce in 2009. He believes global leaders must be inspirational, authentic, agile, culturally attuned and able to build high-performing teams across multiple geographies.
Peter Wood is the VP of talent management for global human resources at Schneider Electric where he is responsible for its talent and performance management processes globally. Before this, he was the Asia Pacific head for OD and talent management at Merck and MetLife. He has a broad consulting background in OD and talent, change management, business process re-engineering and corporate strategy while working as a principal at HR consultancies such as Mercer and Towers Perrin (now Willis Towers Watson). He has lived for 20 years in the Asia Pacific region.
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Speakers
Rachael Pogson
Charlton Ong
Seiyi Goh
VP, global talent acquisition and HR central
Vice-president, human resources Singapore Telecommunications
Director, talent management and development Singapore Telecommunications
Charlton Ong is the vice-president of human resources for group enterprise at Singtel. He is responsible for developing and operationalising the human capital strategy to support organisational transformation and business growth. Before Singtel, he served as vice-president of enterprise services HR for the APJ region at Hewlett-Packard. He led the human resources function in providing strategic HR leadership for the Asia Pacific and Japan region. Before that, he worked for Honeywell International, based in Shanghai, as vice-president of human resources – aerospace and transportation systems – and vice-president for labour relations for Honeywell Asia Pacific.
Seiyi Goh’s career spans more than 20 years in human capital management consulting, business development, marketing and corporate human resources. Before joining Singtel, she was an associate partner at The Gallup Organisation for Singapore and Southeast Asia and director at SMRT Corporation and SMRT Investments helming roles in HR, digital commerce and marketing. Her passion lies in helping organisations create and drive a high performance and engaging culture. In her current role, she heads the group talent management team who drives strategies, policies and initiatives with a focus on building and developing high performing leaders across the Singtel Group.
Seagate For the past two years, Rachael Pogson has led the talent acquisition and HR shared services function for Seagate globally. Talent acquisition includes interns to executive hiring, in-house, RPO and contingent workforce solutions. Although hiring is global, the main geographic focus is in the US, Mexico, UK, India, Thailand, Malaysia and Singapore. She has worked in Asia for more than 25 years, with 12 years in talent acquisition in leadership roles on both the client and vendor side (search and RPO).
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asiapaci c@sonru.com www.sonru.com
Automated Video Interviewing for Screening Candidates Sonru is the trusted global leader and pioneer of automated video interviewing for screening candidates, enabling recruiters to replicate a live interview by replacing early-stage phone, Skype or face-to-face interviews. Recruiters and candidates are not online at the same time. Forget about scheduling interviews, time zone restrictions, no shows and unsuitable candidates. With tailored screening questions, recruiters can immediately screen out candidates that do not meet their criteria, selecting only the most suitable candidates. Meet the best candidates earlier in the process, assess their t, personality, drive and motivation while saving time and money.
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Sonru Asia Paci c Pte Ltd,#10-01,1 Philip Street,, Singapore 049403 Reg.No. 201115114W
Sonru Ad 210 Sonru 210x210 0x2 x210 210 2222-02-1 22-02-17 02-17 7 indd indd 1
10:44a m 22 Feb 2017 10:44a 2017 10:44a 10:44a m
Speakers
Arthur Lam
Shalini Bhateja
Bala Subramaniam
POD lead, APAC Syngenta
Talent and development director, APAC/ASEAN, Coca-Cola Singapore The Coca-Cola Company
Head of HR, South Asia + Pacific Twitter
Arthur Lam is the people and organisation development (POD) lead for APAC in Syngenta, one of the largest agricultural companies in the world. Being agile, he has many years of leadership experience in both commercial and HR under his belt, moving from being a pharmaceutical sales representative, to head of sales, to marketing, to corporate training, to L&D, to talent development and organisational development. His passion is in developing people and organisations. He has extensive APAC regional experience in launching HR projects such as talent and performance management and leading the change management project for Workday and employee engagement while being at Sanofi, with a presence in 100-plus countries and more than 110,000 employees. He has been involved in assessment and development programmes for senior leadership teams and talent.
Shalini Bhateja is a strategic HR leader with a strong business background with expertise in talent management, succession management and learning development and diversity. She has 20 years of experience in very diverse roles in business and HR. She is currently the director for talent and development for Asia at Coca-Cola. In her role she is responsible for succession management, identification and development of the potential pool across the region. She started her career in technical design and then joined Schneider Electric in sales. Since then she has done varied roles in business – mainly marketing, strategy and HR at local, regional and global levels. Her last role with Schneider Electric was director for talent management for APAC and the Middle East. She is an electrical engineer with a master’s in marketing. She is also a certified life coach and is certified in psychometrics such as Hogan and other assessments tools such as LVI.
Bala Subramaniam is the regional HR business partner for Twitter Asia Pacific. He has a rich experience in human resources, working with ITC, a CPG (FMCG) major in India. He helped build the sales and distribution organisation for East India before he moved to lead the HR function for its flagship manufacturing unit in Bangalore. He then led the HR function for Google’s online sales business in India before moving to Singapore as the regional HR business partner for Google’s solutions sales and strategy teams in APAC. Before joining Twitter, he was the director of human resources for RSA’s specialty business across Asia and the Middle East. An engineer by education, a sales professional at heart and a passionate HR business partner, he has helped build, grow and transform organisations. With more than 16 years of experience in a fast-paced multi-cultural environment, he has worked across several countries in Asia Pacific across CPG (FMCG), technology and consulting and has helped businesses define strategies and achieve them – through people.
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m
Speakers
Adrian Furnham
Subhajit Mitra
John Garrido
Author and professor of psychology University College London
Director, human resources UTC (Climate, Controls & Security) Southeast Asia and Australia
Asia regional director Virgin Pulse
Adrian Furnham was educated at the London School of Economics where he obtained a distinction with a MSc Econ, and at Oxford University where he completed a doctorate (DPhil) in 1981. He subsequently earned a D.Sc (1991) and D.Litt (1995) degree. Previously a lecturer in psychology at Pembroke College, Oxford, he has been a professor of psychology at University College London since 1992. He has lectured widely abroad and held scholarships and visiting professorships at, among others, the University of New South Wales, the University of the West Indies, the University of Hong Kong and the University of KwaZulu-Natal. He has also been a visiting professor of management at Henley Management College. He was made adjunct professor of management at the Norwegian School of Management (2009) and honorary professor at the University of KwaZulu-Natal (2014). He has written more than 1000 scientific papers and 80 books. He is on the editorial board of a number of international journals, as well being the past elected president of the International Society for the Study of Individual Differences. He is also a founder director of Applied Behavioural Research Associates, a psychological consultancy.
Subhajit Mitra leads the HR function for UTC (Climate, Controls & Security) in Southeast Asia and Australia. UTC (Climate, Controls & Security) operates through industry leading companies such as Carrier and Chubb. Mitra worked extensively in the Indian market before his current assignment in Singapore. He has more than 15 years of varied experience, the first 10 years at Coca-Cola and subsequently with UTC. He holds a post-graduate degree in HR and has multiple accreditations on behavioural tools. In his current assignment, he drives strategic HR priorities, including supporting business growth initiatives, mergers and integrations, leadership development, employee engagement and productivity. His recent passion includes playing tennis (to keep fit) and learning from his five-year-old son.
John Garrido is the Asia regional director for Virgin Pulse. Virgin Pulse is the world’s largest wellbeing company supporting over 2,000 clients and 2.4 million employees globally. Virgin Pulse demonstrates to businesses that if you take care of your employees, they take care of your business. With billions of data points gathered from its local members for over 10 years, Virgin Pulse brings deep insights into employee health challenges in Asia and proves the value on investment in strategic wellbeing initiatives. Organisations today understand that employees cannot be engaged in their work if they show up unhealthy or unwell, physically or mentally. However, most do not have a health and wellbeing strategy and fewer have executed an effective strategy. Virgin Pulse impacts the entire workforce population to create a culture of health.
Gold sponsors Alexander Mann Solutions We are Alexander Mann Solutions and we’re passionate about helping companies and individuals fulfil their potential through talent acquisition and management. Today, over 3,500 of our talent acquisition and management experts are partnering with blue-chip clients across multiple sectors and in more than 80 countries. Delivering a distinctive blend of outsourcing and consulting services, our unrivalled experience, capability and thought leadership helps our clients attract, engage and retain the talent they need for business success. For more information, visit us at www.alexandermannsolutions.com.
DDI We’re Development Dimensions International, or DDI – a leading human resources consultancy specialising in identifying and building great leaders. Our expertise addresses your key leadership challenges: leadership strategy, leader selection, leadership development, and succession management. Prepare your talent for what’s next. Expected, or not. DDI can make it happen. Obsessed with the art and science of leadership. Four decades of experience and results. Across thousands of organisations in 93 countries. Millions of better leaders. Let us show you how to maximise your leadership assets. For more information, visit www.ddiworld.com.
Glides Consulting Partners Glides Consulting Partners is the exclusive authorised representative in Singapore and Malaysia for Partners in Leadership®, the premier provider of accountability training and culture change services. We partner companies in achieving their key organisational results and taking performance to the next level through developing greater individual and organisational accountability. The results-producing principles and methodologies offered through the Three Tracks to Greater Accountability™ have been refined and implemented over 25 years. Founded by Alex Butt and Henry Lee, with a vision to be the premier source of pragmatic corporate knowledge and experience, the two managing partners have collectively 50 years of corporate experience, and a combined 35 years with Microsoft, including senior management positions in various business units in the region. Visit us at www.glidespartners.com.
KNOLSKAPE KNOLSKAPE provides talent transformation solutions for the modern workplace covering three key areas: assessment, development and engagement. By leveraging experiential technologies, industry and business contextualisation, and rich talent analytics, KNOLSKAPE can accelerate learning, transform employee experience and boost productivity. More than 200 clients in 17 countries have benefited from KNOLSKAPE’s award-winning experiential solutions. Using business simulations, gamification, mobile, social, artificial intelligence, virtual reality and machine learning, KNOLSKAPE delivers a transformative learning experience for the modern learner, rich analytics for the HR teams and improved performance for the organisation.
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Gold sponsors Ramco Ramco HCM is a complete, yet refreshingly simple cloud HR software covering HR needs from hire to retire. It offers core HR, time and attendance, global payroll, talent management, recruitment, planning and analytics. Ramco HCM brings innovative tech-like bots, Zero UI, mobility, and in-memory payroll among others, thus enabling digital HR. Trusted by 400-plus global customers, Ramco’s HCM and global payroll with time and attendance is compliant with statutory and taxes across 40plus countries and has partnerships to cover payroll for 108 countries, globally. Recognised as an achiever in Everest Group’s multi-country payroll assessment, the Ramco HCM, with built-in mobility and an intuitive user experience, continued to add on average two new customers a week in 2016. Multi-country payroll, mobility and innovative features around chatbots and empsense are driving the product to add on an average of two new customers a week. Ramco HCM has been globally recognised by NelsonHall, Everest Group, CIO Honour, Vendor of the Year Award 2016 (Best Payroll and Talent Management) and CIO Choice.
Right Management Right Management is the global leader in talent and career management within ManpowerGroup, helping clients win in the changing world of work by designing and executing workforce solutions that align the talent strategy with the business strategy. Right Management’s expertise spans talent assessment, leader development, organisational effectiveness, employee engagement, and workforce transition and outplacement. With offices in over 50 countries, Right Management partners with companies of all sizes. More than 80% of Fortune 500 companies work with Right Management to help them grow talent, reduce costs and accelerate performance. For more information, visit www.rightmanagement.sg.
Virgin Pulse Virgin Pulse, part of Sir Richard Branson’s famed Virgin Group, helps employers create workforces that are happier, healthier and ultimately more productive in all aspects of their personal and professional lives. The company’s modern, mobile-first platform delivers a personalised user experience that utilises gamification to engage users in building habits that inspire meaningful and measurable change across individuals and the business. By helping employees thrive at work and in all aspects of life, Virgin Pulse is helping change lives and businesses for good. Unlike narrowly focused employee health solutions, Virgin Pulse’s solutions span the full wellbeing spectrum – from traditional wellness to strategic wellbeing – providing organisations with solutions that are appropriate for them today and tomorrow. More than 2,200 organisations representing many of the Fortune 500 and Best Places to Work have selected Virgin Pulse’s solutions to engage their workforces and drive their businesses forward.
Silver sponsors iTalent iTalent provides digitalised and integrated enterprise human resource services with the advanced cloud technology and HR business intelligence analytics. It helps HR leaders to manage their workforce anytime, anywhere with a minimum 30% cost saving. In addition, the solution enables managers to instantly access their workforce potential analytics. We modernise workforce management with an ease of universal accessibility and rationalise the need to move into digital innovation and automation which is timely and relevant in this era. iTalent is committed to continuously enhancing the HR experience and moving towards robotic HR automation. Find out more at www.italentpro.com.
People Potential It makes sense to use specialists for learning. It is the reason why clients from the Fortune Global 500 list and large local organisations have trusted People Potential’s subject matter specialists and programmes to get their teams skilled. People Potential, with several decades of international experience across the world (primarily Asia), is a learning and development consultancy located in Singapore and Kuala Lumpur, specialising in business presentations and leadership and management. Our complimentary events for HR and L&D professionals is our way to support the community. They provide a place for HR and L&D professionals to network and share with their peers, keep their skills up to date and source cutting-edge training products. Look us up at www.peoplepotential.com.
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Exhibitors Savills Savills plc is a global real estate services provider listed on the London Stock Exchange. We have an international network of more than 700 offices offering a broad range of specialist advisory, management and transactional services to clients all over the world. Our people combine entrepreneurial spirit and a deep understanding of specialist property sectors and destination services with the highest standards of client care.
Sonru Sonru is the trusted global leader and pioneer of automated online video interviewing for screening candidates. Sonru enables recruiters to replicate a live interview by replacing earlystage phone, Skype or face-to-face interviews. Recruiters and candidates are not online at the same time. Forget about scheduling interviews, time zone restrictions, no shows and unsuitable candidates. With tailored screening questions, recruiters can immediately screen out candidates that do not meet their criteria, selecting only the most suitable candidates. Meet the best candidates earlier in the process, see their fit, personality, drive and motivation, and save time and money.
Event partners Center for Creative Leadership The Center for Creative Leadership (CCL®) is a top-ranked global provider of leadership development. By leveraging the power of leadership to drive results that matter most to clients, CCL transforms individual leaders, teams, organisations and society. Our array of cutting-edge solutions is steeped in extensive research and experience gained from working with hundreds of thousands of leaders at all levels. Ranked among the world’s top five providers of executive education by the Financial Times and in the top 10 by Bloomberg Businessweek, CCL has offices in Greensboro, NC; Colorado Springs, CO; San Diego, CA; Brussels, Belgium; Moscow, Russia; Addis Ababa, Ethiopia; Johannesburg, South Africa; Singapore; Gurgaon, India; and Shanghai, China.
KellyOCG KellyOCG®, the outsourcing and consulting group of workforce solutions provider, Kelly® Services, is the leading global advisor of talent supply chain strategies that enable companies to achieve their business goals by aligning the talent strategy to the business strategy. We recognise each client’s goals are unique to their business drivers. Whether your talent requirements are focused on speed, quality, compliance or cost, we apply supply chain management principles to help companies fully leverage talent across all categories: full-time employees, temporary employees, freelancers, independent contractors, and service providers, as well as alternate sources of workers such as retirees, alumni and online talent communities.
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INVESTING IN CAREERS DRIVES BOTTOM LINE RESULTS The world of work is evolving, organizations are forced to operate differently in order to be successful in dynamic market conditions. Right Management provides tailored solutions to assess, develop and mobilize individuals’ careers. This enables your organization to become more agile, innovative and attractive by unlocking the value of your most important asset—your people. Right Management has developed and transitioned over 3 million people by leveraging our 35+ years of experience in helping more than 400,000 clients in 80 countries and territories address their critical talent needs. We serve over 80% of the Fortune 500 and 70% of the Global 500. As Global Career Experts, we believe that when individuals succeed, organizations win. Learn more at rightmanagement.sg
Right Management Singapore Pte Ltd 1 Wallich Street #09-02 Guoco Tower Singapore 078881 Tel: (65) 6532 4100
linkedin.com/company/right-management-singapore twitter.com/Right_SG facebook.com/RightManagementSG
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