21 FEBRUARY HONG KONG
Everything is on the move. Talent… Targets… Technology. Mobility has never been more mobile It’s always been a challenge coordinating the services to support people, whether relocating or on assignment. Keeping up with the needs of a diverse employee group, managing commercial LNEKNEPEAO EJ @EBł?QHP A?KJKIE? ?KJ@EPEKJO and ensuring full compliance together call for a capable and experienced partner. With our people on the ground we can help meet the challenges of mobility here, there and everywhere.
How the world works better www.crownworldmobility.com B
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Editor’s note
KEEPING UP IN A MOBILE WORLD Technology and demographic shifts have brought fundamental changes to the business world. With talent being more mobile than ever before, the ability of organisations to manage their global talent efficiently will mark the difference between success and failure. Today’s top talent follow their own agenda and opportunities, and are willing to take up opportunities that can help their career advance regardless of geographical locations.
forward to round table discussions taking place throughout the day in between lively on-stage panel sessions. Each table will have a moderator and be allotted adequate time to share their views, ensuring you get the most out of the event by engaging in valuable two-way discussions. As you settle in this morning, we in the Human Resources team look forward to meeting all of you. Do enjoy the conference, and as always, we look forward to your feedback!
The supply of talent is also taking a turn; the strongest and most sustainable supply of talent is most likely to come from the east rather than the west. Moreover, technology is reshaping the very way we work. Explosive growth in emerging markets has boosted the number of employees working outside their home country and critical shortages of talent in specific markets and disciplines have pushed mobility up the boardroom agenda. The future promises to look very different, particularly in the way the global workforce is sourced, organised and managed. Is HR up to the challenge? Talent mobility is in the grip of radical change and Workforce Mobility Interactive 2017 is the opportunity for HR leaders to discuss emerging trends, mobility and resourcing strategies, and how to align talent and mobility strategies to keep pace with the significant changes in the workforce. This conference will see tailored discussions for high-level HR and mobility leaders from global MNCs taking on the latest global mobility management trends and best practices.
Anthony Wong Editor Human Resources anthonyw@humanresourcesonline.net
This event is set apart by its interactive format, where you can look
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Interactive session format Workforce Mobility Interactive 2017 takes the best bits from a traditional content-driven conference and combines those elements with the advantages of a round table discussion, but on a larger scale. Attending Workforce Mobility Interactive won’t just endow you with insights from leading practitioners and experts, it will facilitate valuable two-way discussions for all who attend. In the course of a day, every attendee will be involved in four themed round table discussions with a perfectly sized group of new and exciting peers. Each discussion will be led by handpicked experts who will draw the group members into the discussion and create an open and conducive environment for a valuable debate. How involved you get is left entirely up to you. Interspersed between the interactive round table sessions, there will be lively on-stage panel sessions and keynote presentations focusing on the newest trends and practices – so there’ll never be a dull moment throughout a very busy day.
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Interactive session topics
1. COMPLIANCE AND RISK NAVIGATION Integral to achieving an effective global mobility strategy is a keen understanding of the compliance landscape, and understanding and managing the compliance risks inherent in global talent deployments. Embrace the intricacies and leave with ideas that will ensure you have the right compliance strategies in place.
Table hosts: A – Benjamin Wong, human resources director, Asia Pacific, Knorr-Bremse B – Robert Day (Bob), acting head of global immigration, Santa Fe Relocation Services
2. FUTURE TRENDS OF TALENT MOBILITY Mobility strategies are changing with the evolving new forms of mobility (short-term assignments, project-based assignments, intra-country mobility, virtual mobility, etc.) How do you address the rising trends of personalised mobility programmes?
Table hosts: A – Vanessa Yen, head of human resources, Asia institutional banking and markets, Commonwealth Bank B – Judy Chu, director, head of accounting, tax and trade services, TMF Hong Kong Limited
3. GETTING YOUR RETURN ON RELOCATION How do we assess the success of our mobility strategies? How are your mobility programmes adding value to your organisation? This session will discuss some of the best measures to determine if your mobility programme is performing cost-effectively.
Table hosts: A – Willie Cheng, head of people, Asia Miles B – Richard Willeter, director, corporate services Asia, Crown World Mobility
4. TECHNOLOGY FOR MOBILITY Using data analytics and big data to create global working capabilities. With the trend of increasing mobility volume, how can companies be innovative and keep up with technologies that support the HR mobility function? How are companies using data to make strategic business decisions? Table hosts: A – Dorothy Chan, head of talent development, Asia Pacific, BASF B – Deborah Mannas, group head of human resources, Wallem
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Agenda
8:45am
Registration
9:30am
Opening remarks Anthony Wong, editor, Human Resources magazine
9:40am
Mobility landscape for 2017: Bird’s-eye view of the shifts, innovations and influences impacting HR • A new era of patriotism and the gig economy’s impact on mobility. • Closing the assignee gender gap. • Defining mobility’s KPIs for the year and addressing flexible policies – the price of agility. • Cost reductions versus false economies – maintaining a duty of care. • Talent mobility today – is it still relevant? Speaker: Richard Willeter, director, corporate services Asia, Crown World Mobility
10:10am
Interactive session one
10:50am
Networking tea break
11:20am
Panel discussion: Immigration and compliance • What are the major challenges for immigration when expanding to a new market? • Stay up to date with different countries’ immigration policies, requirements and duty of care obligations. • Relocation versus business travel – compliance pros and cons. Moderator: Anthony Wong , editor, Human Resources magazine Panellists: Mariam Ka Lam, international mobility, Asia, COACH Benjamin Wong, human resources director, Asia Pacific, Knorr-Bremse Robert Day (Bob), acting head of global immigration, Santa Fe Relocation Services
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Agenda
11:50am
Interactive session two
12:30am
Lunch
1:30pm
The new era for workforce mobility • Learn from Avery Dennison’s mobility team’s operation model. • How to redesign mobility programmes and strategies to adapt to the changing composition of the workforce. • Creating the best overseas assignment from start to finish. Speaker: Barbara Lam, manager, enterprise mobility, Asia Pacific, Avery Dennison
2:00pm
Interactive session three
2:40pm
Networking tea break
3:10pm
Interactive session four
3:50pm
Rapid fire: Global mobility solutions for 2017 and beyond Hear from everyone in the room at this quick-fire session where our discussion hosts round up the most pressing concerns and challenges brought up during the interactive sessions and the best ideas and solutions to deal with them.
4:30pm
Closing remarks Anthony Wong, editor, Human Resources magazine
4:40pm
End of Workforce Mobility Interactive 2017
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Speakers
Willie Cheng
Barbara Lam
Dorothy Chan
Head of people
Manager, enterprise mobility, Asia Pacific
Talent development, Asia Pacific
Asia Miles
BASF
Avery Dennison Willie Cheng became head of people at Asia Miles in December 2016. His primary role is to oversee the people functions and develop total solutions across the HR platform. He is responsible for formulating and implementing people strategies and initiatives in alignment with the company’s objectives. Key areas include talent acquisition, development and retention, performance reviews and appraisals, rewards, policies and processes, staff engagement initiatives and activities as well as building and strengthening Asia Miles’ corporate culture. He has more than 16 years of experience within the people spectrum, related to the Swire Group, including John Swire & Sons, Cathay Pacific and Cathay Dragon. He began his career as a management trainee with Cathay Pacific Catering Services in 1996.
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Barbara Lam has been in the global mobility industry for more than 17 years. She is currently the regional manager at Avery Dennison overseeing the global mobility programme for the Asia Pacific region and is involved with the global mobility policy design, process reviews and deploying new mobility initiatives. She started her early mobility career with Procter & Gamble in Hong Kong and Manila working on regional expatriate payroll migration projects, re-engineering work processes and training new team members. She then set up a regional team providing expatriate payroll services for the P&G account for the EMEA region with IBM UK. Before moving to Avery Dennison, she moved to a role managing the human resources service delivery function with J.P. Morgan in Hong Kong.
Dorothy Chan leads the talent development function for BASF in Asia Pacific. She works closely with the leaders and the HR team in the region to build a sustainable talent pipeline with leadership and critical capabilities through connecting people to transform their knowledge and experience into profitable growth. She joined BASF in 2008 in Hong Kong and took various roles in regional learning and development in Asia Pacific. She later moved to Germany and took up a global role in aligning and defining what leadership means at BASF and to implement the concept in all the regions. She took up the regional head of talent development role at the beginning of 2016. Before joining BASF, she worked in learning and development function at various MNCs in Hong Kong and China.
Realise your potential Your team is fundamental to the growth of your business. With our international presence in more than 120 cities and 80 countries, we’re here to make sure your people are right where they need to be. At TMF Group, we understand the challenges of changing business environments. Our expert team in Employee Mobility Services can handle all the essentials for fostering talent across borders. We’ll keep your business compliant with local regulations so that you can focus on making the most of new opportunities.
Migration
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Employment
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Taxation
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Private Client Solutions
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Speakers
Mariam Ka Lam
Vanessa Yen
Richard Willeter
International mobility, Asia
Head of human resources, Asia institutional banking and markets
Director, corporate services Asia
COACH
Crown World Mobility
Commonwealth Bank Mariam Ka Lam is an HR mobility professional who has been overseeing Asia Pacific and EMEA for more than 13 years. She currently works for a luxury retail company overseeing its mobility transformations, programmes and compensation/benefits compliance for its international population. She has always managed all end-to-end execution of each corporate programme and policy changes for the regions. She maintain a strong advisory role and is a key strategic partner in aligning talent management goals for the mobile workforce and the company.
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Vanessa Yen is a strategic HR leader with all-round HR specialist knowledge and HR business partner experience gained with the world’s leading companies in banking (CBA, Fortis, Standard Chartered Bank, Bank of America); asset management (First State Investments); reinsurance (Swiss Re); business consulting (McKinsey & Co); professional services (PwC, EY); and executive search (Korn Ferry) in Asia. She is an advocate of D&I, LGBTI, woman directorships, and a believer in authentic leadership. She is currently head of human resources for Asia at Commonwealth Bank of Australia’s institutional banking and markets business in Asia, which covers five locations (Hong Kong, Singapore, Beijing, Shanghai and Tokyo) in the region.
With nearly 20 years of experience in designing customised mobility solutions for various industries, Richard Willeter possesses a wealth of insight into the mobility challenges faced by industry today. His work centres around developing practical solutions for optimising a multinational workforce while striking the right balance between cost reduction and talent strategies. He joined Crown in France in 2009 and transferred to Hong Kong in 2012 while managing projects spanning operations, consulting and implementation. With a passion for driving innovation, strategy and managing change, he is a member of the group’s senior leadership team, Crown World Mobility’s steering committee, Crown’s talent review board and an active member of AmCham’s human capital committee.
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Speakers
Benjamin Wong
Robert Day (Bob)
Judy Chu
Deborah Mannans
Human resources director, Asia Pacific
Acting head of global immigration
Director, head of accounting, tax and trade services
Group head of human resources
Santa Fe Relocation Services
Knorr-Bremse Benjamin Wong is the HR director for Asia Pacific at Knorr-Bremse, the world leader of brake control systems for the rail industry and commercial vehicles, with more than 20 manufacturing and sale locations in the region. With more than 20 years of experience and 14 years in China, living and working in Suzhou and Tianjin, he was the HR VP in Asia Pacific at Vesuvius Advanced Ceramics and China HR director for Otis China. He has certified practising accountant, Australia and MBA qualifications and is also a professional member/international committee member of the Hong Kong Institute of Human Resource Management, and also a member of the Australian Human Resources Institute.
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Wallem
TMF Hong Kong Limited Robert Day (Bob) is the acting head of global immigration at Santa Fe Relocation Services and has had a long career in large multinational companies, having a background in finance and operations before taking a mobility focus. His experience has included the management of an end-to-end mobility programme in the UK for a large blue-chip company; leadership of an immigration practice in the Nordics; global co-ordination for a large global pharmaceutical company; along with leading the coordination of European immigration in a Big 4 environment. At present, he is leading all aspects of the global immigration capability for Santa Fe.
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Judy Chu holds a bachelor degree in accountancy from the City University of Hong Kong. She is a member of several professional bodies, namely the Association of Chartered Certified Accountants, Hong Kong Institute of Certified Public Accountants, Taxation Institute of Hong Kong and Hong Kong Institute of Chartered Secretaries. She is also a certified tax advisor in Hong Kong. Before joining TMF in 2010, she had an illustrious career with two of the Big 4 accounting firms for more than 15 years. She specialises in a wide range of disciplines, including but not limited to, corporate and individual income tax, cross-borders accounting and tax, initial public offerings, financial due diligence, corporate governance and merger and acquisitions.
With more than 25 years of work experience, of which almost half have been in heading up the HR function, Deborah Mannans has been instrumental in setting the human capital vision and driving talent management programmes across her previous and current organisations. She has a strong background in learning and development and is an experienced coach and facilitator, particularly with respect to performance management and recruitment. She is passionate about creating a sustainable work culture driven by a positively motivated, fair, transparent, results-oriented workplace and has helped business managers succeed by training, coaching and working with them to align and reward their teams. In her presentation, she makes the case for driving performance throughout the year.
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Sponsors Crown World Mobility GOLD SPONSOR
Crown World Mobility helps corporations manage global talent and talented individuals perform on the global stage. In a world that seems to be constantly shrinking, managing a globally mobile workforce creates challenges for any organisation. These challenges are human in scale – global assignments involve the everyday lives of transferees and their families. But there are policies to navigate, formalities to co-ordinate and legalities to adhere to – at the same time as concentrating on a new assignment and getting a job done. Crown’s approach is to work with all stakeholders to find the right solution and implement a global mobility programme that is successful for the whole organisation. This often means finding a unique solution, which Crown has the experience and capability to deliver. Crown World Mobility is part of the Crown Worldwide Group, established in 1965 and headquartered in Hong Kong. Crown World Mobility – how the world works better – www. crownworldmobility.com.
Santa Fe Relocation Services SILVER SPONSOR
Santa Fe Relocation Services is an innovative global mobility company specialising in managing and delivering high-quality relocation services worldwide. Our core competence is supporting corporations and their employees as they relocate and settle in a new country. We provide these services at a consistently high standard across six continents. Santa Fe Relocation Services is fully committed to our mission: “We make it easy.” Our award-winning services include: • Policy benchmarking and mobility consulting. • Immigration services, visas and work permits. • Relocation services, including school search. • Temporary accommodation and real estate. • International and domestic moving of household goods. Santa Fe Group is listed on the NASDAQ in Copenhagen, Denmark. For more information, go to www.santaferelo.com.
TMF Hong Kong Limited SILVER SPONSOR
TMF Group is a leading provider of global business services to clients operating and investing across the world. We focus on providing specialised and business-critical financial and administrative services that help our clients to operate their corporate structures, finance vehicles and investments in different locations. We help companies of all sizes with HR and payroll, accounting and tax, corporate secretarial, international structuring and structured finance. With operations in more than 80 countries, we can provide you with a single point of contact to co-ordinate the day-to-day management of your externalised operations, and help to maintain clear communication across multiple jurisdictions. Global reach, local knowledge: helping you do business seamlessly across borders.
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GOOD HELP THESE DAYS IS HARD TO… OH WAIT… THERE IT IS. HR IS LIVE. With SAP SuccessFactors and SAP Fieldglass solutions, you can attract the right people, at the right time, for the right role – across your entire workforce. And reward them instantly. So you can take constant care of the heartbeat of your business – your people. sap.com/livebusiness sap.com/hk ®
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Sponsors Kellett School EVENT SPONSOR
Kellett School, the British international school in Hong Kong, was founded in 1976 as a not-for-profit association by like-minded parents to provide a high quality, British-style education to English speakers in Hong Kong. The school’s aim is to engender “a love of learning and confidence for life” in each of its students. Kellett has grown to earn an enviable reputation as one of Hong Kong’s leading independent international schools where students learn with growing independence in a challenging and stimulating environment. High academic achievement is realised within a broad curriculum embracing creativity, the arts and sports, while taking into account their unique position in Southeast Asia at the gateway to China.
Macao Government Tourism Office EVENT SPONSOR
MGTO positions Macao as a world centre of tourism and leisure through various destination marketing and public relations activities in Hong Kong. MGTO puts great emphasis on promoting business tourism and launched the “Travel Stimulation Programme” to support corporate incentive trips to Macao. With a minimum of 25 non-Macao guests with at least two nights of stay in Macao, tourist information kits and welcome gifts will be offered. For larger groups, an additional offer includes a cultural performance (for 40-100 pax) and a half-day heritage tour (for 101-300 pax), which will definitely add a cultural flavour to the tour. More information can be accessed at: http://industry.macaotourism.gov.mo.
SAP SuccessFactors WI-FI SPONSOR
SAP SuccessFactors is the global provider of cloud-based human capital management (HCM) software. Our human capital management application suite integrates onboarding, social business and collaboration tools, a learning management system (LMS), performance management, recruiting software, applicant tracking software, succession planning, talent management, and HR analytics to deliver business strategy alignment, team execution, and maximum people performance to organisations of all sizes across more than 60 industries. For more information, please visit https://www.successfactors.com.
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Exhibitor & partner Savills EXHIBITOR
Savills plc is a global real estate services provider listed on the London Stock Exchange. We have an international network of more than 700 offices offering a broad range of specialist advisory, management and transactional services to clients all over the world. Our people combine entrepreneurial spirit and a deep understanding of specialist property sectors and destination services with the highest standards of client care.
Hotel ICON VENUE PARTNER
Unlike any other, Hotel ICON is an upscale hotel in the heart of Tsim Sha Tsui East. Standing as a testament to Hong Kong’s creative energy and vibrant arts scene, Hotel ICON showcases work from the city’s celebrated designers and the world’s most acclaimed architects. Offering the ultimate in comfort and committed to service excellence, Hotel ICON’s 262 stylish guest rooms comprise seductive extras. Located on level 9, Hotel ICON’s Angsana Spa is a tranquil oasis, while the harbour-facing outdoor swimming pool and fitness centre allow guests to exercise while enjoying views of Hong Kong Island’s spectacular skyline. Hotel ICON houses three restaurants: Above & Beyond, The Market and GREEN, providing guests with exceptional quality of food and impeccable service.
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SOCIAL MEDIA ENGAGEMENT Human Resources Magazine
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