Workforce Mobility Interactive, Singapore 2015 - delegate book

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19 MAY 2015 INTERCONTINENTAL SINGAPORE

DELEGATE BOOK


Return ticket

ROI

We all love to see a return on our international assignments. That would be getting somewhere. If your program has an ROI destination, you’re heading in the right direction – creating stronger links between mobility and talent – by ensuring assignments with long-term goals are measurable. Crown World Mobility’s consulting practice helps you develop the tools to make it happen – creating a pool of candidates, setting up a manager/assignee career planning process, post-assignment support. On every aspect of your program, we’ll share our experience and help determine a profitable strategy. Why not take the first step and visit our Mobility Perspectives insight series at www.crownworldmobility.com/insight

Mobility

Talent

How the world works better www.crownworldmobility.com CWM - Ads 210mmx210mm.indd 1

8/5/2015 4:50:13 PM


CONTENTS

EDITOR’S NOTE

3

INTERACTIVE FORMAT

4

INTERACTIVE ROUNDTABLE SESSIONS

5

AGENDA

6

SPEAKERS

7

SPONSORS & EXHIBITORS

16

ASSOCIATION & MEDIA PARTNERS

18

DELEGATE FEEDBACK FORM

19

1 | WORKFORCE MOBILITY INTERACTIVE 2015


Everyone deserves to enjoy their working life Enjoying your work can transform your performance. Imagine loving your work while achieving brilliant results – just think what you could accomplish if your entire company worked this way. We can help you make this change. We deliver this amazing transformation through our comprehensive range of consulting, training, facilitation and coaching services, making sure that all your employees are stimulated and productive, and reach their full potential. Together we can revolutionise the world of work.

Unlock your team’s potential and lead change for your business with Wentworth People.

www.wentworthpeople.com


EDITOR’S NOTE In recent years, more people than ever have started living and working outside their home country – almost 3% of the world’s population. The United Nations estimates that migrants will total about 300 million people in the next 15 years, and is now debating whether migration should be included as one of its Millennium Development Goals to improve the quality of the migration process. Similarly, a global mobility practices study in 2014 found half of the participating mobility managers expected to see mobility volume increase overall for the upcoming two-year period. At the ground level, all you need to do is take a look around you. Chances are you meet an expatriate daily, be it at work, the nearest coffee shop or on the commute home. Join the pieces, and we find that efficient and cost-effective mobility and migration policies for employees have become a priority for HR leaders globally. While some companies already have solid mobility practices in place, others are starting from scratch and are lacking strategic business input – instead, simply focusing on the practicalities of keeping staff mobile. No matter what end of the spectrum you find your company at, the Workforce Mobility Interactive conference will help you find solutions and generate the kind of conversations you’re looking for. This inaugural edition of the conference will see tailored discussions for high-level HR and mobility leaders from global MNCs taking on the latest global mobility management trends and best practices. This event is set apart by its interactive format, where you can look forward to roundtable discussions taking place throughout the day in between lively on-stage panel sessions. Each table will have a moderator, and be allotted adequate time to share their views, ensuring you get the most out of the event by engaging in valuable two-way discussions. As you settle in this morning, we in the Human Resources team look forward to meeting all of you. Do enjoy the conference, and as always, we look forward to your feedback!

Aditi Sharma Kalra Regional editor Human Resources aditis@humanresourcesonline.net

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INTERACTIVE FORMAT Workforce Mobility Interactive 2015 has been structured in an intimate, engaging and interactive setting for you to share your opinions and questions with HR experts and peers. You have been allocated a group number printed on your name badge to help you find your group. Throughout the day you will stay at your table, while our table hosts will move around to cover their specific topics with each group. Lasting for 30 minutes each, these interactive sessions are a fantastic opportunity for you to voice your opinions and experiences and ask the questions that are most pertinent to you and your organisation. Not only will you walk away with the information you wanted the most, you will also make new friends and contacts along the way.

STAGE 6

1

INTERNATIONAL COMPENSATION AND BENEFITS

10

INTERNATIONAL COMPENSATION AND BENEFITS

7

ORIENTATION

GLOBAL TALENT MANAGEMENT

9

COMPLIANCE

8

ADDRESSING ROI

5

2

ORIENTATION

GLOBAL TALENT MANAGEMENT

4

COMPLIANCE

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3

ADDRESSING ROI


INTERACTIVE SESSIONS

1. INTERNATIONAL COMPENSATION AND BENEFITS

Dealing with the complexities of remuneration and incentives for global employees. How do companies manage the discrepancy between expats and their local counterparts? What are the some of the challenges and solutions when it comes to the localisation of compensation packages?

2. GLOBAL TALENT MANAGEMENT

The key driving force of mobility is the need to have the right talent in the right places. With workforce demographics and employee demands changing, many global companies are realising the need for proactive sourcing for talent. This roundtable discussion will focus on optimising your global talent sourcing strategy and growing your pool of talent.

3. ADDRESSING ROI

How do we assess the success of our mobility strategies? Discuss some of the best measures to determine if your mobility programme is performing cost effectively.

4. COMPLIANCE

Integral to achieving an effective global mobility strategy is a keen understanding of the compliance landscape, and understanding and managing the tax and compliance risks is inherent in global talent deployments. Embrace the intricacies and leave with ideas that will ensure you have the right compliance strategy in place.

5. ORIENTATION

This session will explore how organisations can support their employees’ relocation by providing advice, assisting with work authorisation, housing and schools. How are companies assisting their employees with navigating the regulations in taxes, immigration, employment law and more?

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AGENDA InterContinental Singapore | Tuesday, 19 May 2015 8.00am

Registration

8.50am

Opening remarks Aditi Sharma Kalra, regional editor, Human Resources magazine

9.00am

Speed Networking

9.10am

Keynote: Trends, challenges and the future of workforce mobility Crown World Mobility shares insight as to how companies are rising to the challenges of managing a mobile workforce in Asia today, while planning for an unpredictable future. What does mobility mean to your organization? How successful is your mobility function at supporting your corporate strategy? This session will take a candid look at where mobility fits into strategic discussions in Asia today, and explores how leading companies from different industries are driving best practice to face tomorrow’s challenges. Richard Willeter, director, corporate services asia, Crown World Mobility

9.40am

Panel 1: Dealing with an evolving intergenerational and diverse global workforce Gain insights into intergenerational attitudes and values towards work mobility. Find out how to best create flexible expatriation packages that cater to varied demographics of the global workforce. Moderator: Aditi Sharma Kalra, regional editor, Human Resources magazine Panellists: Angelina Chua, human resources and admin director, APAC, OshKosh Corporation; Michael Haberzettl, head of human resources ASEAN, Siemens; Kenny Ong, country head of Malaysia and Singapore - Unilever Network, Unilever; Anna Tan, managing director, Wentworth People

10.20am

Networking tea break

10.40am

Panel 2: Managing the risks of workforce mobility Discuss the most pertinent cross-border policies and processes that impede the HR mobility function. Learn how to navigate the complexities of country-specific regulations in hiring, employing, and termination of international workers across the globe. Moderator: Sean Collins, managing director, Talent Mobility Asia Panellists: Angela Li, lead of global mobility asia, AECOM; Jay Arcega, senior global mobility specialist, Black & Veatch; Alf Carlesater, regional manager of global mobility services APAC & Sub Sahara Africa, General Electric

11.10am

Interactive session 1

11.40pm

Interactive session 2

12.10pm

Lunch

1.10pm

Case study: Lessons from Mitsubishi Corporation on intra-regional transfers and on-the-job training Toyohiro Matsuda, head of HRD Asia, Mitsubishi Corporation

1.40pm

Interactive session 3

2.10pm

Panel 3: Global mobility = Global careers = Engaged employees What constitutes an effective succession plan for global employees? How do you use mobility programs as a talent retention strategy and best harness newly acquired global skills sets? Fulfill your employees’ career aspirations for a highly sought after global career. Moderator: Akankasha Dewan, senior journalist, Human Resources magazine Panellists: Au Yuen Keng, human resources director Central Asia, BD; Oliver Grohmann, senior vice president of human resources, Daimler South East Asia; Aditi Madhok-Naarden, regional head of talent, Asia Pacific, Middle East & Africa, Mastercard; Atul Khosla, vice president human resources - APAC, Mondel z International

2.50pm

Interactive session 4

3.20pm

Networking tea break

3.40pm

Panel 4: Building an effective partnership How can companies leverage on the specialisations of relocation service providers in a cost effective and strategic manner? With increased mobility volume, how can companies be innovative and leverage on technology that supports the HR mobility function? Discover some of the best practices in outsourcing collaboration and find out the pros and cons of doing so. Moderator: Sean Collins, managing director, Talent Mobility Asia Panellists: Caroline Thorley-Farrer, regional head of mobility, British American Tobacco; Sheila Teyu, senior advisor global mobility, Dell; Rita Chye, global lead- policy & administration, global mobility, General Motors

4.10pm

Interactive session 5

4.40pm

Closing remarks Aditi Sharma Kalra, regional editor, Human Resources magazine

5.00pm

End of Workforce Mobility Interactive 2015 6 | WORKFORCE MOBILITY INTERACTIVE 2015


SPEAKERS

Angela Li Lead of global mobility, Asia AECOM

Au Yuen Keng HR director, central Asia BD

As the global mobility and tax manager of Asia since 2011, Angela Li is responsible for global mobility management for the APAC region, and reports directly to the global mobility lead in the US. She advises on executive compensation programmes and provides advice on all employment-related securities issues. She also provides support to employment lawyers on employee tax matters by managing external tax advisors and working with HR on taxes relating to international mobility programmes. She was previously in mobility consulting roles with Ernst & Young and KPMG for more than six years.

Jay Arcega Senior global mobility specialist Black & Veatch

Au Yuen Keng is the director of human resources for central Asia at Becton Dickinson Holdings (BD). She joined BD in 2006 as the director of compensation and benefits for Asia Pacific and also partnered the medical surgical business in Asia Pacific. She is responsible for building leadership capabilities and talent pipelines to achieve long-term people strategies in SEA, ANZ and Korea. Before joining BD, Keng was the regional HR business partner at Chevron International supporting the global supply, trading and lubricant business. She also held various roles in total rewards and HRIS and was instrumental in harmonising the compensation and benefits programme of six legacy companies during the period of the Chevron-Texaco merger. She also has broad-based experience in companies such as Seagate Technology and Chartered Semiconductor Manufacturing. In 2014, she won the prestigious Singapore HR Institute “HR Leader” award.

Caroline Thorley-Farrer Regional head of mobility – APAC British American Tobacco

Jay Arcega has more than eight years of experience in various business disciplines, including corporate HR accounting, global mobility, expatriate/ localisation compensation and benefits, and customer service. He is based in Singapore and currently pursuing his Master’s degree. He graduated with a Bachelor’s degree in accountancy and was a practising CPA before shifting to global mobility.

Caroline Thorley-Farrer has almost 20 years of experience in international tax and global mobility. After university, she moved to Belgium to join Arthur Andersen, specialising in expatriate taxation. Her field of expertise for the next seven years was US individual tax compliance and consulting. Given her interest in global mobility, she left the taxation world behind and returned to her native UK to commence employment with Deloitte London. She was then global mobility director for Atos Origin for several years until opting for redundancy when Atos outsourced all mobility to EY. After taking on some fantastic consulting roles (Prudential and Eni), she was offered a move back to Asia with BAT (British American Tobacco) to head up the global mobility function for the Asia region.

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SPEAKERS

Girlie Velasquez Regional account manager Crown World Mobility

Richard Willeter Director, corporate services, Asia Crown World Mobility

Girlie Velasquez has been in the mobility industry since 2002 where she initially handled an in-house mobility and supplier management role in one of the top MNCs based in the Philippines. In 2007, she relocated with her family to Singapore and experienced being on the other side of the relocation service delivery which provided her with deeper insights on the end-to-end extent of relocation. Within her 12 years of assignment management experience, she handled both in-house and service provider roles which covered assignment coordination into Asia Pacific, relocation accounting and billing, project implementation, operation delivery, people management and client retention and relationship management. She joined Crown in August 2013 as regional account manager for Asia Pacific for one of Crown’s key global accounts.

Oliver Grohmann Senior vice president of HR Daimler South East Asia

With 18 years of experience designing customised mobility solutions for the energy, FMCG, banking, pharmaceuticals and manufacturing sectors, Richard Willeter possesses a wealth of insight into the mobility challenges faced by industry today. His work centres around developing practical solutions for optimising a multinational workforce while striking the right balance between cost reduction and talent strategies. From end-user through to HR leader, his hands-on experience across EMEA and Asia spans operations, account management, implementation, business development and consulting. Originally from the UK, he joined Crown in France in 2009. He transferred to Hong Kong with his family in 2012 and as director of corporate services in Asia, he now designs mobility solutions for Crown’s multinational clients throughout the region. He is a member of both Crown World Mobility’s steering committee and Crown Worldwide Group’s talent review board, and an active member of AmCham’s human capital committee.

Sheila Teyu Senior advisor, global mobility and immigration, APJ Dell

Oliver Grohmann is the HR senior vice president for the Mercedes-Benz car group overseas region. Managing the HR activities across five continents in 20 countries, he has more than 16 years of expertise as an HR practitioner. Starting his career as a lawyer, he moved into the HR profession in Lufthansa in the division for personnel policy. In 1999, he joined Daimler AG in Berlin, and took on various responsibilities, including expat policy management, compensation and benefits, HR controlling and talent management. He also has extensive experience in the area of change management when he was the project lead for a major company reorganisation in 2010.

Not a stranger to relocation, Sheila Teyu started her relocation career with Procter & Gamble and IBM in Manila before moving to Singapore to join Cartus, where she was assigned to manage the Dell account. She was assigned to work on-site at Dell’s headquarters in the US for about three years, and later returned to Singapore where she was eventually hired by Dell in her current role, global mobility and immigration.

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SPEAKERS Alf Carlesater Regional manager of global mobility services, APAC and Sub-Sahara Africa General Electric Originally from Sweden, Alf Carlesater is based in Singapore and is responsible for delivering global mobility services across Asia and SubSahara Africa by developing strong relationships with key GE clients. He has more than 17 years of global mobility and relocation management experience and before joining GE in 2007, he worked as a consultant for Goldman Sachs (Asia) LLC in Hong Kong supporting global mobility initiatives across Asia. He also has a Master’s degree in business administration and Asian studies from Stockholm University, and a post graduate diploma in human resource development and talent management from the Singapore Human Resources Institute.

Aditi Sharma Kalra Regional editor Human Resources

Rita Chye Global mobility lead – policy and administration General Motors Company Rita Chye is responsible for the development and implementation of global common policies and processes. Her responsibilities include the review, development and management of internal controls as well as vendor management – issues resolution and development of tools and processes to support and manage partner relations. She provides consulting support to the regions and drives consistency in the administration and interpretation of policies. She conducts training for the team, suppliers and local management. Up until recently, she was responsible for the management of GM’s global mobility shared services centre for the Asia Pacific region. Before joining GM, Chye held the positions of head of human resources international, Asia Pacific, for Deutsche Bank AG, and tax manager for Arthur Andersen in Singapore. She holds degrees in law and accounting from the University of New South Wales in Sydney, Australia.

Akankasha Dewan Senior journalist Human Resources

Aditi Sharma Kalra leads all editorial content for Human Resources in its print, online and social media forms. In her role, she is responsible for leading thought-provoking and quality industry content for a growing senior-level HR readership, as well as strategically growing the brand’s presence and reach online, and through a growing number of industry events, conferences and awards shows. Kalra joined Lighthouse Independent Media as a senior journalist in September 2014, having worked previously in Hay Group as part of the marketing team. Before Hay Group, she worked with monthly HR magazine The Human Factor, published by New Delhi-based Planman Media, where she was part of the core team to transform the publication from an academic journal to the most widely read HR magazine.

As a senior journalist in Human Resources, Akankasha Dewan takes a lead role in producing thought-provoking editorial print and online content across Singapore, Malaysia and Hong Kong. Dewan enjoys leading compelling HR-related conversations with senior industry professionals, and is establishing herself as an insightful columnist who is dedicated towards continuously exploring the wide-ranging secrets of the HR industry. She joined Lighthouse Independent Media as a journalist and content producer towards the end of 2013, and has produced conferences themed around topics such as training and compensation. A Master’s graduate in English, Dewan has been in Singapore for more than two decades. She has interned as a reporter in various local media houses, and has worked in Unilever’s HR division.

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SPEAKERS

Aditi Madhok-Naarden Regional head of talent, Asia Pacific MasterCard Aditi Madhok-Naarden is the regional head of talent for MasterCard across Asia Pacific and heads the team responsible for talent acquisition, management and development across the region. She is based at MasterCard’s regional headquarters in Singapore. Before joining MasterCard in April 2012, she was vice president of talent and development for Deutsche Bank Asia Pacific, also based in Singapore. Her prior work experience includes heading leadership and talent as well as resourcing and talent for Prudential UK and Europe, while being based in London. She started her career in London at IBM where she joined as an HR business partner for integrated technology delivery before becoming a manager for Pan-European HR Commercial Engagements and Alliances. She has an MSc in human resource management from the London School of Economics and is a member of The Chartered Institute of Personnel and Development.

Sue Simon Director, relocation services Nave Global Relocation

Atul Khosla Vice president of HR, Asia Pacific Mondel z International Atul Khosla is the vice president of HR for Mondel z International Asia Pacific. He leads the development and implementation of HR strategies, plans and delivery models required to support business growth in dynamic and rapidly evolving multicultural markets where talent acquisition, retention and development are of critical importance to the business. He joined the organisation in 2013 and has more than 20 years of HR experience across Asia, Europe and the US. He was previously with Novartis, where he held several senior leadership roles, including head of HR in Asia and Japan for Alcon, global head of HR for CIBA Vision, and head of HR (OTC business) for Novartis Consumer Health in Europe, Middle East and Africa. He has successfully led large-scale acquisitions and integrations across markets. In his most recent role, he was responsible for leading the integration of CIBA Vision, Alcon and Novartis.

Angelina Chua Human resources and admin director Oshkosh Corporation

Sue Simon is the director of relocation services for Nave Global Relocation. Originally from Indonesia, she started her career upon graduating with a Bachelor’s degree from The University of New South Wales, Australia. Her 15 years of experience includes customer services, compensation policies and global mobility services. She has managed international assignments for multinational companies and their employees relocating and repatriating into Asia, Europe, Middle East, North Africa and North America as an in-house HR and service provider.

Angelina Chua is a director of human resources and admin at Oshkosh Corporation, a US-based global manufacturer with operations in Australia, Belgium, Canada, China, France and Romania. She deals with mobility as part of managing the human resource landscape for Oshkosh in Asia. She was previously head of human resources at Sembcorp where she dealt with mobility and expatriate management and worked with employees from the UK, China and Vietnam. She has been managing expatriates and mobility programmes for more than 10 years, and having taken up a regional role and with experience as an expatriate herself, brings great perspectives and learning points to the panel.

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SPEAKERS

Michael Haberzettl Head of human resources, ASEAN Siemens Michael Haberzettl is the head of HR for ASEAN at Siemens, and has been part of the company’s HR division for more than 10 years. He joined the HR division of Siemens China in 2004 and later served as HR director of Siemens AG Energy Sector from 2010 to 2014, and has been the head of HR in Singapore since October 2014. He graduated from Universität Bamberg in Germany with a MBA in economics, international management and HR management.

Kenny Ong Country head of Malaysia and Singapore, Unilever Network Unilever Kenny Ong is the country head of Unilever Network Malaysia and Singapore. Unilever is one of the world’s largest consumer products companies. He was formerly the senior vice president for Takaful IKHLAS, one of the top Islamic insurance companies and was also formerly the vice president for CNI Holdings Berhad, a public-listed consumer-goods group of companies. He has been accountable for designing and implementing policies for strategic planning, branding and marketing, business development, corporate communications, human resources, information and communications technology, training and organisation development, and product development. He is a regular and sought-after speaker throughout Malaysia, Brunei, Indonesia, Thailand and Singapore on various topics such as strategic planning, business models and strategy, balanced scorecard and KPIs, career development and succession planning, customer service, training and development.

Sean Collins Managing director Talent Mobility Asia Sean Collins is the founder of Talent Mobility Asia and a seasoned international HR executive with over 18 years’ experience in Asia helping global organizations design and manage their talent mobility programs. Sean’s experience spans the full spectrum of talent mobility, covering both service delivery on the vendor side as well as in-house, managing the mobility programs for Microsoft in Asia. Whilst at Microsoft he was awarded the Best Mobility Program in Asia (Large MNC category) in 2012 and 2013 from the Forum for Expat Management. Based in Singapore Sean has also lived and worked in the UK, China, France, Switzerland, Australia and Myanmar and considers himself a true global nomad!

Anna Tan Managing director Wentworth People Anna Tan’s career spans working in the UK for 18 years where she led multi-million dollar portfolios as a project, programme and business change consultant for corporates and governments. She has numerous accolades and awards, including the prestigious UK Government – Cabinet Office Award for delivering the first ever single civil service employee engagement programme, encompassing 98 organisations and half a million employees. Tan has lived in Singapore since 2011 where she has led major change management initiatives across the APAC region for MNCs such as Johnson & Johnson and RS Components. She now leads the Wentworth People Asia team supporting companies across the region to realise incredible performances through active change management, corporate training, facilitation and executive coaching. She is an accredited NLP Master, Advance MSP (managing successful programmes) and PRINCE2 practitioner.

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SPONSORS & EXHIBITORS GOLD SPONSOR

SILVER SPONSOR

Crown World Mobility

Wentworth People

Crown World Mobility helps corporations manage global talent and talented individuals perform on the global stage. In a world that seems to be constantly shrinking, managing a globally mobile workforce creates challenges for any organisation. These challenges are human in scale – global assignments involve the everyday lives of transferees and their families. But there are policies to navigate, formalities to co-ordinate and legalities to adhere to – at the same time as concentrating on a new assignment and getting a job done. Crown’s approach is to work with all stakeholders to find the right solution, implementing a global mobility programme that is successful for the whole organisation. This often means finding a unique solution, which Crown has the experience and capability to deliver. Crown World Mobility is part of the Crown Worldwide Group, established in 1965 and headquartered in Hong Kong. Crown World Mobility – how the world works better – www.crownworldmobility.com

Wentworth People – everyone deserves to enjoy their working life. Enjoying your work can transform your performance. Imagine loving your work while achieving brilliant results – just think what you could accomplish if your entire company worked this way. We can help you make this change. We have been helping people and their businesses succeed for over 20 years. We can help you create a fulfilling and enjoyable workplace culture, enabling your employees to feel more engaged, improve their performance and ensure the continued success of your company. We deliver this amazing transformation through our comprehensive range of consulting, training, facilitation and coaching services to help your employees reach their full potential. Together we can revolutionise the world of work.

ECA International

Pan Pacific Serviced Suites

Recognised since 1971 as a world authority in its field, ECA remains a leader in the provision of knowledge, information and technology to inform, guide and support managers handling compensation and benefits for international workers moving around the world on short-term, long-term and permanent transfers. Offering an unrivalled portfolio of data, calculation aids, expatriate management software, reports, guides and surveys to help structure and manage international rewards programmes, ECA’s services are complemented by specialist consultancy and client services teams in London, New York, Hong Kong and Sydney.

Experience the best of city living when you stay at Pan Pacific Serviced Suites Beach Road, Singapore or Pan Pacific Serviced Suites Orchard, Singapore. Attentive round-the-clock personal assistants will help ease you into the rhythm of daily life, whether it is providing you with access to a range of support services or the convenience of delivering fresh groceries. Relax in spacious suites with a separate living room and bedroom, revitalise in the fitness centre or enjoy a refreshing dip in the pool. Choose from two excellent locations close to the central business district; be it Pan Pacific Serviced Suites Orchard, Singapore, with direct access to the city’s premier shopping belt or Pan Pacific Serviced Suites Beach Road, Singapore, situated within a local heritage enclave.

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SPONSORS & EXHIBITORS

Nave Global Relocation

NetExpat

Wearnes Leasing

Nave Global Relocation Pte Ltd provides integrated relocation solutions to both corporate and individuals. With a combined experience of more than 40 years, our highly qualified professionals have assisted employees from small to multinational companies relocating into Singapore. We are committed in giving exceptional customer service and building mutual rewarding relationships with our clients and their employees. From preview trips to work pass or home finding to shipment, we tailor their value and relocation needs. Newcomers have no difficulty in settling in with our intercultural support and language training. We manage and ensure each assignment programme meets the compliance requirements.

NetExpat is a leading global provider in coaching services for expats and expat partners. Our core services include intercultural training, expat coaching and spousal assistance. NetExpat operates in 70 countries worldwide. NetExpat has been tested and trusted by more than 250 multinational corporations and is recognised for its high service and quality standards.

Experience the luxury and convenience of leasing a car with Wearnes Leasing. Be it a short or longterm lease, or even a limousine for that special occasion, we guarantee you a peace of mind with our reliable pre and post-sales service. You will be spoilt for choice with the direct access to distinguished brands in our repertoire such as Infiniti, Jaguar, Land Rover, Renault and Volvo. With a complete range of vehicles available under these brands, you can be sure to find a vehicle that suits your lifestyle.

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ASSOCIATION & MEDIA PARTNERS

International (IPMA)

Professional

Managers

Association

International Professional Managers Association (IPMA) is a not-for-profit professional member organisation whose mission is to provide practising managers with the opportunity to participate and to be part of the process of improving managerial performance and effectiveness in all areas of business, industry and public administration.

Personnel Management Association of Thailand (PMAT) Personnel Management Association of Thailand (PMAT) is a non-profit professional HR body in Thailand established in 1965 representing over 2,000 HR professionals in Thailand. PMAT aspires to excel in professional people management and to be well accepted domestically and internationally.

Centre for Executive Education Centre for Executive Education (CEE) is the strategic partner of IPMA in Asia Pacific whose mission is to assist IPMA member organisations to secure a leading position in their respective market place and developing a sustainable competitive advantage through developing their human capital.

World HRD Congress The World HRD Congress is the brainchild of Dr. R. L. Bhatia, who has been a global leader in HR for the past four decades. The World HRD Congress is a virtual organisation run and guided by a set of professions whose passion is leadership in HR. In many ways, the motto is “For human resources – by human resources – for human resources”.

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DELEGATE FEEDBACK FORM Your evaluation of this conference is very important to us We’re serious about the continual improvement of our products and quality of experiences had all by our clients. Please help us by taking time to fill out this evaluation form. Your responses will help us develop conferences that are relevant to you and your industry. Return the form to the registration desk before you leave the conference or to anyone from the Human Resources team. Name Job Title Company Address Tel No:

Mobile No:

Fax No:

Email: What can you say about the event? What have you gained from attending it? How likely are you to attend next year? Are you pleased with the people you have met and heard from? What is unique about it from all the other conferences you have been to?

PART I: OVERALL EVENT EVALUATION 1. Please evaluate the followings using the scale: 1= POOR, 5 = EXCELLENT

Please Circle One

Comments

Overall Conference

1

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Conference Topics & Contents

1

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Venue Facilities

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Pre-Event Booking & Administration

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Registration & Administration at the Event

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2. What has been the most beneficial aspect for you in attending this event?

PART II: SPEAKERS’ EVALUATION 3.Which speakers or sessions did you enjoy the most or were of most value to you?

4. Which speakers or sessions did you enjoy the least or were of the least value to you?

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DELEGATE FEEDBACK FORM PART III: INDUSTRY UPDATES 5. What do you regard as the biggest issue or challenge facing your industry at present?

6. What is the biggest issue or challenge facing you in your current role at present?

7. Which additional topics would you have liked to be included in the programme?

8. Are you interested in the following topics or issues? Please tick topics which are of interest to you. (List of Lighthouse upcoming events)

[

] Employee Health Conference

[

] Employee Benefits Asia

[

] HR Technology Interactive

[

] Training & Development Asia

9. Please provide details of any other topics that are of interest to you

10. Which industry associations do you belong to?

11. What industry publications or portals do you read/subscribe to for your industry news & updates?

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ECA_WMI_ad_210x210_Layout 1 08/05/2015 13:33 Page 1

Everything you need to manage your international assignees

ECA International’s products and services inform, guide and support managers handling compensation and benefits for staff moving around the world on a short-term, long-term or permanent basis. Over 1500 clients in more than 70 countries have chosen ECA to be their trusted supplier for global mobility solutions, an area in which we have specialised since 1971. So, whether you have an on-going need for data, require custom-built solutions or are simply relocating employees from time to time, ECA can help you manage your international operations efficiently and cost-effectively!

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International compensation & benefits data Policy design & review Expatriate preparation, management & repatriation Tools & software Training & networking Advice & support

Our service is consistently ranked as the number one reason so many clients choose to stay with us. Get in touch to find out how we can help you today!

www.eca-international.com London +44 (0)20 7351 5000 Hong Kong +852 2121 2388 New York +1 212 582 2333 Sydney +61 (0)2 8923 5400


SOCIAL MEDIA ENGAGEMENT

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