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Get Reading - Member reading recommendations
from The PCO - News from the International Association of Professional Congress Organisers (IAPCO)
by IAPCO
QUICK CORNER
QUICK CORNER
QUOTE OF THE MONTH
FOOD FOR THOUGHT
PERFECT GIFTING
GET READING! MEMBERS RECOMMEND
Crucial Conversations: Tools for Talking when Stakes are High
By Kerry Patterson, et al
Intentional Event Design - our professional opportunity
By Tahira Endean
“I dare to say that communication is everything. It is as important in your business life as it is in your private life. This excellent book offers tools for talking when stakes are high and emotions run strong. This book has helped me a lot to uplift crucial conversations and I can recommend it to all of you as a key thought leadership contribution of our time.”
Recommended by Julia Bircher, CEO, Congrex Switzerland
A great book that I think everyone in the industry must read is by the very talented (and good friend) Tahira Endean. She says it best: “Deeply understanding how human beings respond in live event environments is our new currency.”
Recommended by Magdalana Atanassova, Marcom & Brand Manager, Kenes Group
| September 201949