INSTITUTE REPORT CARD WHAT MEMBERS ARE SAYING Member satisfaction with ICPI services and progress toward goals remains exceptionally high. ICPI staff strives to provide an extra measure of professionalism and follow-through so that member needs are met or exceeded in every area of service. The past year provided a great deal of evidence that ICPI staff is willing and able to adapt as conditions warrant. This attitude enabled ICPI to continue progress toward goals despite significant disruptions to our working environment.
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