M O T I VAT I O N Tomorrow’s trade news, TODAY! FROM UK Parts Alliance
Keep your cool!
Winter 2009
WIN AN XBOX!
Send us you r details and be in fo r a chance to win an X box! See reply ca rd inside for m ore details
Make sense of coolants, See page 8 for our guide…
That garage m ech who ripped m anic e off!
diesel de-mystified EURO 5
Important information on the Euro 5 legislation – find out more on page 14
common rails
GARAGE COWBOYS
This issue we look into the Common Rail system – see page 24
Follow the rules and stay one of the good guys – see page 32
• News pages • Winter service • BUSINESS BUILDER • Quiz • + much more… •
WANTED
Instinctively, you just know when something is exactly what you want. No deliberation, no doubts. You just want it. MANN-FILTER nurtures a similar instinctive feeling amongst its business partners, independent garages and workshops by offering a level of knowledge, professionalism and individual customer care aspired to by competitors. Genuine OE quality products, unrivalled service and availability enhanced by established, successful distributors, combine to position MANN-FILTER as the UKʼs most wanted filter brand. MANN-FILTER - Trust your instinct.
www.mann-filter.com FOR MORE DETAILS CONTACT UKPA
CALL: 0870 242 4278
Tomorrow’s trade news, TODAY! FROM UK Parts Alliance M O T I VAT I O N
WELCOME That brings me neatly to the interesting logic
to be regularly serviced and repaired at an
of the Scrappage Incentive Scheme, which
independent workshop than a main dealer’s.
was introduced to restart new car sales. On the surface the scheme is good for all of us. Polluting old bangers come off the road, people buy nice small-engined cars, and everyone’s happy.
had the ‘rushed in’ Cat Regulations and the air conditioning legislation, which is soon
otherwise have to rely on public transport. And they don’t have the depreciation a new car bought through the scrappage scheme will suffer – something those on limited
the £2,000 trade-in has affected the market
income really cannot afford.
value and causing the value of those not be What an interesting one it’s been, we’ve
work on and offer a lifeline to those who might
Except that’s not the case at all. Why? Because for older, second-hand cars, increasing their Farewell 2009, the year has just flown by!
Those cars are cheap to run, often easier to
traded in to rise.
The UK Parts Alliance is all about maintaining a
fiercely
independent
and
competitively
priced aftermarket with professional standard
How does that help those on a limited budget
garages providing quality, knowledge and
wanting to buy an affordable used car?
service to the consumer.
to come into effect….
It doesn’t at all. Up and down the motorway
We’ve also had the knock-on effects of the
economical cars going to the crusher just
economic slowdown, but in many ways that’s
to appease those selling new cars. Many
proved entirely beneficial to our sector. OE-
of those cars destined for the scrap yard
quality parts at competitive prices means
are around eight to 12 years old, meaning
motorists can keep their cars reliable, safe
they’re still pretty fuel efficient and safe – and
and economical.
cheap to run too, as they’re far more likely
you’ll see plenty of perfectly reliable, safe and
I appreciate any feedback you may have about my comments or details featured in this publication. E-mail david.bowen@ukpa.net
David Bowen Marketing Manager – UK Parts Alliance
Inside this issue … NEWS PAGES
04
The latest news from the UK Parts Alliance
UK PARTS ALLIANCE
06
Key facts about the UK Parts Alliance and how they can help your business
PRODUCT FOCUS
08
Keep your cool with Commas guide to Coolants
ALLIANCE AUTOCENTRE
10
12
Make the most of the dark nights and increase your revenue by fitting the correct bulbs
EURO 5
YUASA POWER POINTS
14
Bosch tells us about the Euro 5 legislation
16
19
Information on the Yuasa Power Points scheme and how it can help your business
STAY GREEN
20
The latest developments in Type Approval and how it has affected workshops
DIESEL DEMYSTIFIED
Help your business by joining the Alliance Autocentre programme
SEEING THE LIGHT
WINTER SERVICE
What you should be looking for in a winter service with our downloadable guide
24
The common rail system and how to benefit from increasing Diesel sales
BUSINESS BUILDER
26
business builder
30
How to choose the right oil with Comma Oil
32
GARAGE COWBOYS
Make sure you’re one of the good guys and take our good garage advice
34
WHAT A WASTE
A review of the controversial scrappage scheme and its effects on the market
37
QUIZ
Test yourself with our challenging quiz
LOOKING FORWARD
38
2009 review and 2010 forecast
Stretch your profits with timing belts
A DAY IN THE LIFE
28
A day in the life of the Caftec Technology Centre
About Automotivation… ©2009 UK Parts Alliance All material published in Automotivation is copyright and unauthorised reproduction is forbidden. Automotivation is published on a controlled circulation basis. Whilst due care is taken to ensure the content of Automotivation is accurate, the publishers and printers cannot accept liability for errors or omissions. Promotions/competitions are not open to employees of UK Parts Alliance, members or company whose trading terms expressly forbid such arrangements.
Unit 4, Rabone Park, Rabone Lane, Smethwick, West Midlands B66 2NN Tel: 0121 565 6100 Fax: 0121 565 6101 Email: enquiries@ukpa.net Website: www.ukpa.net
General enquiries call 0870 242 4278 log on www.automotivation.info or email enquiries@automotivation.info
Winter 2009
NEWS
Tomorrow’s trade news, TODAY! FROM UK Parts Alliance
M O T I VAT I O N
B2B RALLY – R2R CAMPAIGN
And they’re off… WIN!
WIN!
B2B Rally UK Parts Alliance member Camberley
the Camberley Auto Factors 1965 Morris
Auto Factors sponsored the B2B Rally,
Minor
a classic car navigation run supporting
1972 Mini van.
van
and
its
recently-acquired
The first B2B Road Rally was held in 2005 to commemorate BEN’s centenary year, and this year we are delighted to see the
motor industry charity BEN.
enthusiasm shown has once again been Travelling through four counties on B-roads,
marvellous. With over 48 vehicle entries
More than 40 classics took part, in the
all cars entered completed the journey, and
covering a wide cross section of both types
72-mile run from BEN’s Lynwood Home
Camberley Auto Factors’ joint managing
and ages of vehicles it has created an
in Ascot to the Basingstoke Hampshire
director selected a Jaguar Mark 2 as the
excellent recipe for a memorable day,” says
Living History Museum. Entrants included
car he’d most like to take home.
BEN’s Rally organizer, Eamonn Galligan.
R2R Campaign update
Brings notable aftermarket successes The Right to Repair Campaign (R2RC) has
various submissions to the Commission and
The R2RC will continue putting the case
achieved ‘notable successes,’ according
the fact it has accepted our submissions
of a unified aftermarket to the European
to ADF chief executive Brian Spratt.
is a major success – 18 months ago the
Commission, and Brian Spratt says there
And
Commission said there was no need for a
are more cases on the horizon, covering
Block Exemption Regulation.”
Euro 5, 6 and 7 Regulations.
while
it
has
helped
influence
changes to Block Exemption legislation, its work doesn’t end there.
Behind-the-scenes
meetings
with
the
Commission’s main lawyer has helped
or eight years and if the VMs had their
“At the moment the European Commission
ensure
is penning a replacement for the aftermarket
independent aftermarket, as Brian Spratt
way that would have queered our pitch.
section of new Block Exemption Regulations,
explains: “It shows if we all pull together
There’s still a lot of work to do and
which
we can get a result, and if we bang on the
we’ll be keeping the fight going,” Brian
right doors we can get them open.”
Spratt says.
should
be
with
us
in
June
2010,” Brian Spratt says. “We made
“They will be rolling out over the next seven
Winter 2009
the
continuation
of
a
strong
General enquiries call 0870 242 4278 log on www.automotivation.info or email enquiries@automotivation.info
NEWS
Tomorrow’s trade news, TODAY! FROM UK Parts Alliance M O T I VAT I O N
allparts – competition – birthday
Allparts seminars system designers and manufacturers of
Allparts has organised a series of half-day
these technologies, and they are joined by
training seminars, which allow the time to
staff from Allparts Technical Centre.
progress deeper into the subject. During these
“We
have been
running
our
sessions
technical
experts
from
Business
Schaeffler Group are able to provide an
Builder programme for more than five
impressive depth of information related to
years,” says Allparts business solutions
all three systems: clutch, tensioner kits and
manager, Steve Preest. “We work with our
modern wheel bearing technology.
WIN!
WIN!
workshop customers and supply partners to construct meaningful education sessions
Following the inaugural training session,
for our independent customers: They are
Steve Simmonds of Automaster GB Ltd,
designed to provide real technical support
based in Watford commented “I found this
and information to allow them access
training session very useful, the information
to the most modern areas of vehicle
was delivered by the Schaeffler technical
system design.”
experts professionally and it was obvious these guys really know their stuff. They
Allparts Automotive has released its next
Allparts understands the importance of
were able to deliver a no-nonsense training
series of customer education support
bringing this technical information to its
session using real-life examples, which has
seminars, called ‘Drivetrain Technology.’
independent
given me a greater understanding of the
The
various
them to compete equally in the service and
technical design and system information
repair arena. Allparts has invested heavily
about
dual-mass
in its Training and Conference Centre in
New Business Builders are being planned,
flywheels, timing belt tensioners and
Hayes, Middlesex, and has opened two
based on customer feedback: “We have
developments of wheel bearings, and the
dedicated training rooms in its new Hemel
been speaking with our customers for some
relationship to electronic system controls
Hempstead and Enfield branches, which
while to establish which areas of technology
and on-board diagnostics.
allows them to deliver training in an effective
and business they want us to feature in
and manageable way.
forthcoming Business Builders,” says Steve
The
evening modern
technical
seminar
covers
clutch
and
presentations
are
customers,
which
enables
being
systems technology.”
Preest. “We have now developed a plan and
delivered by experts from the Schaeffler
For those delegates that see the benefit
diary of the subjects we intend to deliver
Group (LuK, INA & FAG), Europe’s leading
of additional detail and system training,
over the coming months.”
CAMBERLEY TURNS 45!
CONGRATULATIONS! Congratulations to John Tout – J Tout Servicing and Repairs, Swanley, who won a superb sports watch, courtesy of Mann & Hummel
Back in 1964 Mods and Rockers battled it out on Brighton seafront and John Surtees was crowned Formula 1 World Champion. And a motor factor began trading – the business we know
John, pictured on the left, is accepting
today as Camberley Auto Factors.
his
Camberley’s first branch was opened
prize
of
a
sports
watch
from
John Mahoney, SCMF Sales Manager.
in Mytchett, Surrey, by Gerry Russell, and the operation’s fleet consisted of
We are offering another great prize
just two vans. Of course Camberley’s
this issue. See the reply card inside the
moved on, now having 30 branches,
cover for a chance to win an X-box plus a
620 staff and 222 vans, along with
‘Call Of Duty’ game!
three trucks.
General enquiries call 0870 242 4278 log on www.automotivation.info or email enquiries@automotivation.info
Winter 2009
Tomorrow’s trade news, TODAY! FROM UK Parts Alliance M O T I VAT I O N
Local Service National Strength Camberley s Auto Factor rvice 45 years se Supplies Central Auto ice rv 42 years se p Mill AutoQui rvice 38 years se Dingbro rvice 36 years se motive Allparts Auto e ic rv se s ar 35 ye ited CES (UK) Lim e rvic 25 years se ctors SC Motor Fa e rvic 25 years se s Fleet Factor rvice 24 years se Factors GMF Motor rvice se s ar ye 20
• UK Parts Alliance was founded in 1999, so it has more than a decade’s experience in supply to the independent aftermarket’s repair and servicing sectors. Today it has a turnover of £320million • UK Parts Alliance is a partnership of nine of the UK’s major motor factor groups, which means ‘Local Service with National Strength’ • UK Parts Alliance carries £65million-worth of stock across the UK • UK Parts Alliance has its own premium-quality range of components
Winter 2009
• Services backed by the Allicat cataloguing – speed and accuracy at the touch of a button means workshops get the right part first time •1 ,500 vehicles operated by 140 branches means a reliable, dependable service across the country • Member specialisms mean workshops can handle fleet work and take on the fast-fits – for example, offering exhaust systems alongside regular servicing •T raining offered to our workshop customers’ staff – keeping them upto-speed with the latest underbonnet technology
• Experienced staff bring the right skillsets to get the right parts to your business – when you need them •G reater depth of stock gives peace of mind to workshops – this applies to parts for obsolete cars as well as the most modern, just-introduced models. Bumper-tobumper and from roof-level to floorpan, UK Parts Alliance has it covered • UK Parts Alliance can also offer marketing assistance – putting independent workshops to compete on an equal footing with main dealers
General enquiries call 0870 242 4278 log on www.automotivation.info or email enquiries@automotivation.info
We are the world’s number one spark plug. Fact. When you’ve been around as long as we have you see products come and go, it’s called progress. And that’s good. Because it keeps you on your toes. Looking ahead. Investing in the future. We never forget we are only as good as the last NGK plug you fitted. That’s why we are the world’s No.1 spark plug. And that’s a fact.
CONTACT UK Parts Alliance
CALL: 0870 242 4278
www.ngkntk.co.uk Original Equipment suppliers to:- Alfa Romeo Aston Martin Audi Bentley BMW Caterham Cars Chevrolet Citroen Daewoo Daihatsu DaimlerChrysler Ferrari Fiat Ford General Motors Honda Hyundai Isuzu Jaguar Jeep Kia Lancia Land Rover Lexus Lotus Maserati Mazda Mercedes Mini Mitsubishi Nissan Perodua Peugeot Proton Renault Rolls-Royce Saab Seat Skoda Smart Suzuki Subaru Toyota Vauxhall Volvo VW
product focus
Tomorrow’s trade news, TODAY! FROM UK Parts Alliance
M O T I VAT I O N
coolants
Keep your cool!
IN BRIEF: • An essential winter product alongside batteries and lighting • Coolants are becoming more make specific • Comma help us make sense of the product range • Help preserve modern engine internals and so keep engines running efficiently
We help make sense of the make specific coolant
• Smaller radiators mean the right coolant is essential
Think of winter products and coolants
UK Parts Alliance supplier Comma has been
and borate. It’s still used in the coldest
are sitting there alongside batteries
offering coolants for a good few years, and
mainland European markets. However, as
and lighting. Coolants have seen a major
it’s in a good position to guide us through
engines began to use more aluminium the
shake-up in the number of products on
the various types on the market today –
need for greater corrosion and erosion
offer and, like oils, they are becoming
their advantages, disadvantages and their
protection increased.
more make-specific.
suitability with different makes of car. This led to a second-generation hybrid,
That means it’s essential to use the right
Hybrid Technology –
which is still used in BMWs and Volvos.
one when it comes to changing coolant,
silicate based
It rapidly builds up a protective layer but is
otherwise you could be landed with a hefty
THE popular choice in the 1970s and
saddled with a short service life – around
repair bill.
1980s,
three years.
Winter 2009
it
contained
nitrate
silicate
General enquiries call 0870 242 4278 log on www.automotivation.info or email enquiries@automotivation.info
product focus Tomorrow’s trade news, TODAY! FROM UK Parts Alliance
M O T I VAT I O N
coolants
Silicate-free Organic Aid
predecessors, or, put another way, a
VM – Comma uses the ‘G’-reference system
Technology (OAT)
coolant has to absorb one third of the total
used by franchised dealers, meaning an
Created in the 1990s by US coolant
energy produced by an engine.
independent can compete on a like-for-like basis, but costing the motorist less.
suppliers for Ford and GM, OAT coolants brought a step-up in terms of corrosion
Numerous design advances created not only
protection
more efficient engines, but accompanying
and
longer
service
life.
VAG and PSA quickly adopted OAT, which offers longer life but does take longer to build up a protective layer.
changes in coolant: • Thinner castings for weight reduction • Smaller radiators for weight reduction • Better engine compartment sound-
Advanced OAT Building on the success of the original OAT product, VMs looked to improve its qualities for performance engines. Advanced OAT
deadening causing greater heat build-up • Increased coolant velocity • Extended coolant change intervals
combines the original OAT with hybrid
One of the most recent developments
technology, rapidly building up protective
has
layers and being very stable.
supplier BASF to create a coolant for its
been
VAG
working
with
chemical
more powerful engines – issues such as
Use the wrong coolant – an expensive mistake! Forget the idea that any coolant will do when you’ve got a car in your workshop – it won’t. This could happen if you don’t use the correct type: •R usting: Radiators and water pumps will rust, ultimately resulting in failure. • Cavitational erosion: Water pumps
So why are we seeing an increase in VM-
second cooling circuits, higher operating
and wet liners are destroyed by
specific coolants? The answer lies in the
temperatures and new component material
cavitational erosion.
way engines are becoming more efficient.
brought about the coolant rethink.
They’re more powerful and more efficient
• Deposits: Non-approved coolants with no or wrong additive package
than similar-displacement units of just a
The
decade ago, and the upshot is the latest
workshop is that now they are supplying a
engines produce more heat than their
coolant that’s been officially approved by the
good
news
for
any
independent
Did you know…?
?
• W ith 30 percent market share, Comma is the leading supplier of antifreeze coolants to the UK aftermarket.
• 70 percent of all new EU cars and LCVs cars are now filled with an OAT or Advanced OAT antifreeze coolant, such as Comma Xstream® G30 or Comma Xstream® G40.
• 40 percent are factory-filled with BASF Glysantin products. ®
• 68 percent of the UK aftermarket value is now in long life 5 & 3 year antifreeze coolants such as Comma’s Xstream® products. • There are over 243 VW Group models covering over a million cars and LCVs on UK roads for which Comma Xstream® G40 is approved. • Redesigned for 2009, Comma Xstream® packaging now incorporates ‘Next Service Due’ stickers on the back labels of all five-litre and 20-litre packs.
The Comma offering • 1 st Generation Hybrid – Silicate based – Leading example: Comma Xstream® G05 – Contains borate, nitrite and silicate. (Now principally confined to CV applications in Europe)
can lead to deposits which can clog the radiator. • Leakages in radiators and water pumps: Pump seal damage. Plastic and rubber used in the Cooling system can get porous if correct coolant is not used. • Overheating: Through blocked pipes, or radiator deposits.
What makes and models need makespecific coolant? “Unfortunately it is not that easy to say that, for example, BMWs take just silicate based coolants and Fords only take OAT-based Coolants,” Comma says. “However, all Comma Xstream® with BASF Glysantin® coolants carry a raft of official approvals from vehicle manufacturers, with Comma Xstream® G40 also being the first (VW Group officially approved) Advanced OAT coolant available to the UK
• 2 nd Generation Hybrid – Silicate based – Leading example: Comma Xstream® G48 – Contains borate and silicate, but no nitrite, amines or phosphates.
independent aftermarket.”
• O rganic Acid Technology (OAT) – Silicate free – Leading example: Comma Xstream® G30 – Organic Acid, NAP free and no silicate!
Comma also recommends using its
• Advanced OAT – Silicate package – Leading example: Comma Xstream® G40 – Organic Acid, NAP free, contains silicate.
application guide, so there’s no excuse for ordering the wrong coolant.
General enquiries call 0870 242 4278 log on www.automotivation.info or email enquiries@automotivation.info
Winter 2009
Tomorrow’s trade news, TODAY! FROM UK Parts Alliance M O T I VAT I O N
Move into Top Gear
IN BRIEF: •U K Parts Alliance’s own programme • Strengthening the workshop • All aspects of the business covered •K eeping you free to work on customers’ cars • A wide range of benefits
By joining the Alliance Autocentre
• Increase your profitability
The Alliance Autocentre independent
Benefits of joining the Alliance Autocentre
“Besides
Garage
to
independent garage programme include:
Autocentre member as I’ve just reduced
support independent workshops and
consumer business referral, a modular
my recycling costs by £2,500pa and saved
is available from the UK Parts Alliance
route to garage licensing compliance,
nearly £1,500 by switching my telecoms
on an invitation only basis. Its function
a
provider, it was that easy!”
is to strengthen a workshop’s profile
a national courtesy car offering and a
by offering a unique “business toolbox”
unique
training
Member benefits continue to be added and
that its members can choose from. This
academy due next year to name but a few.
some exciting developments are planned
growing quality network of independent
As demands on the independent workshop
for 2010; speak to your local UK Parts
garages are able to offer the consumer
increase a “true” business partner and
Alliance distributor for more information
“value without compromise” in all areas
total solution is paramount in today’s
about how to be a member of the UK’s
of service and repair for cars and light
changing marketplace.
fastest
Programme
is
designed
bespoke
waste
management
commercial
business
offer,
I’m
a
growing
really
happy
quality
Alliance
independent
garage programme and to see exactly how
commercial vehicles. Commenting on the member benefits,
you could soon be enjoying any number of
It’s not just about fancy signs over the
Nigel Pyman of Pymans Garage – Ashford
benefits from being an Alliance Autocentre
door and headed note paper – the Alliance
said “it’s great to be a part of a quality
member.
Autocentre programme can deliver via its
network as it provides our customers with
“business toolbox” tangible benefits that
the comfort we’re backed up by a large
can really help the independent garage
organisation”.
becoming legally compliant, save money, earn money and be an all-round improved and more profitable business.
“In this competitive market, it’s harder to retain customers than to acquire new ones, we use the Alliance Autocentre
The Alliance Autocentre offer allows the
Customer Satisfaction ‘Feedback’ form to
workshop owners and their technicians do
ascertain our customers’ experience and
exactly what they do best – service and
their satisfaction”.
repair their customer’s vehicles to the highest standard while our third party business partners can help take the burden out of running a business in today’s challenging climate. With access to quality parts, the workshops drive for outstanding workmanship and an unrivaled customer service focus, Alliance Autocentre members continue to develop an environment of professionalism in the independent garage sector.
10
Winter 2009
General enquiries call 0870 242 4278 log on www.automotivation.info or email enquiries@automotivation.info
D R I V I N G S E R V I C E & R E PA I R F O R WA R D
The Alliance Autocentre a Partnership in Developing & Growing Your Business Check our website www.allianceautocentre.com for more details
The Importance of Performance Now Available a NEW Rotating Electrics range •
100% New Units
• Manufactured •2
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Year warranty
•
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•
Premium Quality
•
Full Technical Support
Tomorrow’s trade news, TODAY! FROM UK Parts Alliance M O T I VAT I O N
IN BRIEF:
Seeing the light… Making the most of the dark nights
•W inter brings more opportunities to sell • Legal obligations on motorists to maintain their car’s lighting •W orkshops should talk to customers about their car’s lighting • Changing bulbs is getting more difficult • Charge for fitting a replacement •F it a good quality bulb – never use cheap, poor quality types • Offer an upgrade
There’s never been a better time to sell
With tail lights it’s the same situation, with
like replacement when a bulb fails. With the
lighting than now – with longer, darker
bulbs being difficult to get to: numerous
difficulty of changing some bulbs, especially
evenings drivers become more dependent
pieces of internal trim conspire against
on newer cars, there is an increasing
than ever on their headlights, but it’s
making this an easy job.
also important that all the lights on a car work properly – see and be seen, as the old road safety poster used to say.
So what should workshops be doing? The first thing is, sell a good quality bulb. Don’t sell a poor-quality one that’ll fail before the winter’s over, because your customer won’t be happy. Sell a better-
Thanks
to
car
design
becoming
increasingly complicated, here’s another chance
for
workshops
to
be
quality bulb, which offers better margins and last longer.
making
awareness of the need to fit a ‘quality’ or ‘Original Equipment’ bulb.” There are still some workshops that won’t charge for changing a headlight bulb on a more complicated car, and that’s simply throwing money away. As Terri Pearson points out, there aren’t a
money. Why? Because changing a bulb
“It is always easy just to make a like-for-like
great many opportunities to sell bulbs:
is getting beyond the capabilities of even
replacement of a headlight or auxiliary bulb
“When the customer is in the workshop
the most competent DIY motorist, with
when one fails. A standard replacement
this is the prime time (and possibly the only
numerous components often having to be
is usually the cheap and easy alternative
opportunity) they get to sell upgrades to
removed to access headlight bulbs (and
especially when a failure is discovered when
their customers. Changing a headlight or
in some cases removing bumpers and
a vehicle is being MoT’d or serviced,” says
auxiliary bulb is not always as easy as people
grilles) which turns a very quick job into
Osram marketing manager, Terri Pearson.
think – the garage could take this opportunity
one taking two hours.
“A garage is most likely to make a like for
to profit from a sale of upgrade bulbs."
12
Winter 2009
General enquiries call 0870 242 4278 log on www.automotivation.info or email enquiries@automotivation.info
Tomorrow’s trade news, TODAY! FROM UK Parts Alliance M O T I VAT I O N
Euro 5
Grant Taylor-Smith, Bosch Training Manager explains how Euro 5 will affect workshops
Euro 5 – just when you thought it was
J2534 is the standard designed by the
VM’s website mean quicker reprogramming
safe to assume it was business as
Society of Automotive Engineers and covers
times – that’s important when, in some
usual in your workshop, along comes
the PassThru device – most Bosch KTS
cases, the VM website, workshop PC
some more legislation to complicate
diagnostic equipment already has the Euro
AND the car have to be connected at the
things further!
5 PassThru hardware built in. This includes
same time. Bear in mind too that wireless
earlier Bosch models, but these must be
connections are not recommended, as
So what is Euro 5, and how does it impact
used in conjunction with UBox2. A J2534
a break in the connection can lead to
on your business? Euro 5 covers vehicle
reprogramming can take any time between
permanent loss of data and make a car
emissions on new models of cars built after
two and 75 minutes per control unit, and
undriveable.
September 2009, but also covers access
in certain cases multiple programming will
to relevant vehicle repair and maintenance
need to be carried out simultaneously.
information. So, as well as VMs having to clean up emissions of their latest products,
Relevant
it also looks at flash programming of
accessed via VM websites. Independent
vehicle
software
control units.
workshops
have
access
updates to
this
are data,
but it must be paid for: varying access VMs
are
information
obliged to
to
provide
independent
technical repairers,
periods (ie, a day, a month or a year) are usually available.
How to programme successfully: 1. The vehicle’s system voltage must remain constant (as specified by the VM) during the reprogramming process. Note: Electronic chargers such as the Bosch BAT 415 can ensure that system voltage
but those repairers need their diagnostic
remains stable throughout.
equipment to be compatible with vehicles
Having access to this information is vital
built to meet the Euro 5 regulations. That’s
because
where a PassThru device is used.
updates in servicing schedules in order
needs to be functioning properly
to preserve that car’s warranty – those
and in a good state of health
A PassThru is the hardware link that
updates might even be needed to turn off
(e.g. battery condition and cable
enables the transfer of VM reprogramming
the service light. Remember, though, that
connections).
software to the car’s computer systems,
PassThru isn’t the means to all ends: the
usually for the purpose of updates. VMs
facility to programme new ECUs may not
have to use an industry-wide standard
process is not interrupted and that
be available, and other ECUs cannot be
for software transfer – the reason for an
all devices such as PCs remain fully
reprogrammed, especially those related to
industry-wide standard is to stop VMs
active throughout the process.
safety and security.
many
VMs
include
software
introducing their own, make-specific tools, which in turn would mean workshops having
On a practical basis it’s best to have a high-
to invest in a multitude of tools.
speed internet connection: faster links to the
14
Winter 2009
2. The vehicle’s electrical system also
3. Ensure that the reprogramming
4. Follow the manufacturer’s reprogramming instructions to the letter.
General enquiries call 0870 242 4278 log on www.automotivation.info or email enquiries@automotivation.info
Innovation for vehicle manufacturers
Better by design S e r v i c e . P o w e r. P a r t n e r s h i p .
LuK
INA
FAG Products
LuK-Aftermarket Service Ltd
Services
News
When FAG were asked to contribute to the weight reduction so vehicle manufacturers could reduce vehicle emissions, FAG's innovative design of the latest wheel bearing was just what they wanted. End face splines orbitally formed on the back of a wheel bearing drive flange reduces the weight of the driveshafts by 600 grams.
orbitally formed shoulder facespline
www.
.com The NEW internet portal for garages from LuK, INA, FAG
CONTACT UK Parts Alliance
CALL: 0870 242 4278
FAG Innovation - keeping the world moving For more information on FAG Wheel Bearing products email LuK on,info@lukas.co.uk or alternatively call LuK Customer Services on 01432 264264.
FAG, the complete solution LuK-Aftermarket Service Ltd | Holme Lacy Road, Rotherwas, Hereford HR2 6LA | 01432 264264 | A Member of the Schaeffler Group of Companies
Tomorrow’s trade news, TODAY! FROM UK Parts Alliance M O T I VAT I O N
Winter Service
What you should be checking for in a winter service Yes, service intervals are getting longer,
A winter service is when motorists are
Well, there’s plenty to think about, and
but almost all motorists think about
thinking about their car’s reliability, and
plenty
having their car serviced in the summer
their minds might be more focused on the
accidentally be ignored. Automotivation’s
and the winter.
safety side too.
of
areas
of
a
car
that
might
guide to a winter check should give both you and your customer peace-of-mind – and
A summer service and checkover is normally driven by thinking about holidays.
So just how much do you check?
save them resorting to the bus when the first cold snap strikes!
3 3 Antifreeze Check coolant level. Check water/coolant ratio 3 Exhaust system Check condition 3 Heater Check the heater system is working properly, particularly the demister
3
Lights Check operation of all lights
3 Oil Check level
For a downloadab le interactive checklist vis it
www.autom
otivation.info / checklist
3 Brakes Check fluid level and condition. Check pad wear 3 Battery Check its condition and replace if necessary 3 Tyres Check tread depth. Check pressures – including the spare 3 Wipers Check operation of wipers. Check condition of blades 3 Washers Check washer operation Check level and condition of washer fluid
16
Winter 2009
General enquiries call 0870 242 4278 log on www.automotivation.info or email enquiries@automotivation.info
Valeting - Courtesy or Opportunity? A post service valet might not be what the customer needs, but it could be what they remember. For the garage operator, valeting is an opportunity to turn around what might otherwise be a depressing experience for the customer. Valeting may even become a valuable additional business.
£319
£1449 +VAT
+VAT
Puzzi 8/1 C
HDS 601 C Eco
An industry standard spray extraction cleaner that injects and vacuums shampoo simultaneously. Ideal for spot cleaning, this machine is extremely easy to operate and has a well-earned reputation for outstanding performance.
Delivering hot water at high pressure allows this machine to cut through mud, dirt and traffic film with ease. With a maximum temperature of 155ºC, the steam function can be used to clean parts or engine bays.
Carpet and Upholstery Cleaner
Hot Water/Steam Pressure Cleaner Foam Pack
Power rating: 1.38 kW Performance: 20-25 m²/hr Capacity: 8/7 l (Fresh/dirty water tank) Weight: 9 kg
Power rating: 3.2 kW Water flow rate: 290 – 550 l/h Pressure: 30 –120 bar Weight: 94 kg
£119
£499
+VAT
+VAT
HD 6/13 C Plus Cold Water High Pressure Cleaner
Suitable for daily commercial use, this machine combines high pressure and water flow to achieve maximum cleaning performance. Built from top quality components, this unit is designed for durability, power and prolonged service life. Power rating: 2.7 kW Water flow rate: 230 – 560 l/h Pressure: 30 – 130 bar Weight: 25 kg
Includes £100 worth of FREE foam accessories
T 7/1 Adv
Tub Vacuum Cleaner A compact commercial quality dry vacuum cleaner built to meet the daily requirements of valeters. Features include high suction power, low running costs and an efficient filter system. Power rating: 1.2 kW (240v) Air flow rate: 54 l/s Capacity: 7 litres CONTACT UK Parts Alliance Weight: 5.2 kg CALL: 0870 242 4278
Continuing the DMF story with
The very latest technology S e r v i c e . P o w e r. P a r t n e r s h i p .
LuK
INA
FAG
Products
LuK-Aftermarket Service Ltd
Services
News
When BMW designed a lighter, faster, more efficient engine for the latest 320d Efficient Dynamics vehicle, LuK were the first choice for a DMF that maintains the refinement its customers expect. Centrifugal Pendulum Dual Mass Flywheel, not something that can be matched by a solid flywheel conversion kit
www.
.com The NEW internet portal for garages from LuK, INA, FAG
CONTACT UK Parts Alliance
CALL: 0870 242 4278
LuK, always at the forefront of technology For more information on LuK Dual Mass Flywheel email LuK on,info@lukas.co.uk or alternatively call LuK Customer Services on 01432 264264.
LuK DMF - Accept no substitute LuK-Aftermarket Service Ltd | Holme Lacy Road, Rotherwas, Hereford HR2 6LA | 01432 264264 | A Member of the Schaeffler Group of Companies
Tomorrow’s trade news, TODAY! FROM UK Parts Alliance M O T I VAT I O N
let’s let’s play play
POWER POINTS
All Yuasa batteries now come with loads more rewards! www.yuasapowerpoints.co.uk/termsandconditions.php
For details and to play Power Points contact your Yuasa distributor
Help your battery sales with Yuasa’s incentive scheme… Now that the winter’s with us there’s
Every time a motorcycle battery, or one
“Yuasa Power Points is aimed entirely at the
never been a better time to be selling
from the Professional, Leisureline or Cargo
installer/retailer level (consumer facing)
batteries. While we all know just how
ranges is sold, the installer/retailer banks
and works in conjunction with the new
much longer a modern battery lasts,
two points. When a Cargo SHD, Elite,
battery range, catalogue and POS material.
all it takes is one cold snap to destroy
Marine or YTX motorcycle battery is sold,
The new batteries, catalogue and POS
the retailer earns six points. And selling an
material all focus on the choice available
AGM, Classic, OEM JIS Specialist or YTZ
to the consumer and provide good and
motorcycle battery earns 10 points.
easily
older, well-worn units.
The UK Parts Alliance battery supplier has created its Power Points incentive scheme that helps you make even more
let’s let’s play play
from every battery sale you make. Already
50
Power
Points
can
be
for
a
£10
gift
system based on every battery sold and
points
nets
a
once a certain number of points is reached,
points mean greater prizes including an
can
iPod Shuffle, George Foreman Family Grill
promotional material.
for
gifts
or
as
“The Power Points scheme encourages
yuasapowerpoints.co.uk
exchanged
information
exchanged
up and running, the scheme uses a points
be
understandable
to what battery best suits their needs.
voucher
£20
while
voucher.
100
More
the installer/retailer to use the information provided
to
sell
the
best
battery
to
the consumer,” the company says.
and a Samsung 10Mp camera. www.yuasa-battery.co.uk
General enquiries call 0870 242 4278 log on www.automotivation.info or email enquiries@automotivation.info
Winter 2009
19
Tomorrow’s trade news, TODAY! FROM UK Parts Alliance M O T I VAT I O N
Stay Green!
The latest developments in Type Approval
the fact that the
on top of that mixing and matching different
quality is the same
components isn’t a good idea, as UKPA
as originally fitted.”
catalytic convertor product manager Steve Tranter explains: “We need to be wary of
For peace of mind to
workshop
staff,
catalysts for cars not requiring units have to be clearly marked and the Allicat catalogue has been changed accordingly. But as the last Automotivation discussed,
exhaust system for the same vehicle.
“Since 13th November, not only is it illegal to fit a non-type approved unit… it will be enforced by the Vehicle Certificate Agency”
How have
workshops are having to explain to their
workshops
motorist customers why they’re paying
But workshops need a reliable supply of
adjusted to
more for a new catalyst. Again, CES (UK)
catalysts to ensure motorists don’t take their
Type Approval
Ltd has helped workshops get the message
car to another garage just down the road
legislation
across, as Simon Moore explains: “We have
that does carry the necessary parts. “Since
covering catalytic
also supported our customers in explaining
13th November, not only is it illegal to fit a
these
customers.
non-type approved unit when one is required,
The green agenda-
Reception posters have been produced to
it will be enforced by the Vehicle Certificate
driven legislation might
explain why the changes have happened
Agency (VCA),” Simon Moore says.
convertors?
changes
to
their
have given independent
and that while the part may cost more they
garages the chance to meet
are also benefiting from a unit that provides
“If you would like additional information or
main dealers head-on, but
no loss in power or fuel consumption
require a reception poster, then please
when fitted.”
visit our web site at www.cesuk.com or
stiff penalties face workshops not complying with the law. With no crossover period, garages have had to ensure the catalysts they’re fitting are fully compliant. So how are they doing? CES (UK) Ltd marketing manager Simon Moore says they’ve just got on with the job, but that CES (UK) Ltd provided technical support has proved beneficial. “We have found most of our customers have just accepted the move but we did work hard leading up to 13th November, explaining the changes as well as the benefits. Through our technical nights and regular communication we promoted the benefits of Type Approval to the independent aftermarket including
20
selling a Type Approved cat with a budget
Winter 2009
you can request our Type Approval guide Supplying the catalyst is one thing – it’s also
from your local CES (UK) Ltd branch or call
important to make sure it fits properly, but
01244 372555.
Neil Lewis of GMF Motor Factors talks type approval legislation “Its only since the change in legislation that I feel the majority of garages have reacted to these major changes. There are garages who have been prepared, but these were few and far between, due to the level of information provided by relevant Government departments. “I think most workshop technicians now understand the law: I believe there is some ignorance of the law, but this will be recognised after 13th November, from when there are no excuses. Across the country I believe the law has had to be explained and we have been very proactive, and there is help for businesses out there.”
General enquiries call 0870 242 4278 log on www.automotivation.info or email enquiries@automotivation.info
That’s the TP promise. TP Catalytic Converters are made of 100% stainless steel and manufactured to OE Standards, making them extremely reliable and efficient. That’s why we give a two-year warranty as standard on our extensive product range of Type Approved catalysts.
CONTACT UK Parts Alliance
CALL: 0870 242 4278
Tomorrow’s trade news, TODAY! FROM UK Parts Alliance M O T I VAT I O N
22
Winter 2009
General enquiries call 0870 242 4278 log on www.automotivation.info or email enquiries@automotivation.info
CONTACT UK Parts Alliance
CALL: 0870 242 4278
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Delphi offersLboth, training year M • DI D going IE intoDEindependent E old • cars E T M D I T L E F F S S I E I I E S E I E D E E Y F T YS D • DI TIFIED MYST ESEL YSTI DE-M • DIE E-M SEL D FIED SEL D • DIES YSTIF DIES IED • E-MY IED • D D • I Y D D IF S EIE TI IF M L -M IE IE TIF E-MY SEL D IED • D EL DE DIESE STIFIE IESEL ED • D -MYS D • D TIFIED L DE- TIFIED MYST IESEL MYST DE-M D L E E E orYemail S D DWinter Y D0870 D E S enquiries@automotivation.info I • • 242 E E IE EFI L log www.automotivation.info TIF DIES General TIF E-MY • DIES E-M • I MYS2009 L D FIED • SEL D • DIES YSTIF E-M IFcall E SEL 24 E D on STI 4278 IED enquiries S I • E S Y F D D Y I S E D E D I I D E IE D ST D IE -M D IFI E-M ST IED EL E-M EL YST SEL DIE
diesel FEATURE
DIESEL DE-MYSTIFIED
Common rail
Make a profit from Diesel
I IE -M EL IE EL YS L DI STI ED• -M D• LD T TIF STI IED E-M • DIES E-MY SEL D FIED • SEL DE • DIES YSTIF DIESE IED • D E-MY IED • D STIFIE EL DE STIFIE -MYS DIESE -MYS • E E S Y F D • Y F D L D • DIE YSTI • DIE IED E-MUKPA IED MYSTI IESEL YSTI DE-M • DIE DE-M SEL D IFIED SEL D • DIES IFIE IESETomorrow’s tradeDnews, TODAY! FROM F D F I I M D L T IE E IE S L IE D ST D IE •D EST IED E-M EL SE ED YSTIF ESEL D YSTIF DE-MY • DIE E-MY SEL D FIED • SEL D • DIES YSTIF DIESE IED • D E-MY IED • D STIFIE EL DE • S DI DE-M SEL IFIED SEL D • DIE YSTI • DIE IED E-M E-M IFIED YSTIF ESEL D YSTIF DE-MY • DIE E-M F D E E I I T M L D FIED •DIESEL I L D I D L E YS D • D TIFIE L DE IFIXXXX SE D • D DE-MISTIFIED I YST IESE MYST L DE-M D • D DE-M IESEL TIFIED ESEL D • D E T M I M S T E D E E E S Y D• DI IFIED IFI EL D STIFI -MY DIES -MYS L DE ED • D L DE- IESE TIFIE IESEL D • D MYS • T E S I D L T E S E I E S Y D E • E Y D F STI DE-M • DIE DE-M SEL D IFIED SEL D • DIES YSTIF • DIES IED • E-MY IED • STIFI SEL DE STIFIE E-MYS DIESE Y D • Y IF IE T IF M L IE E D L D D ED ESE STIFI DIESE ED • D E-MYS ED • D STIFIE EL DE- TIFIED -MYST IESEL -MYST L DE-M D • DI DE-M IESEL TIFIED IESEL L I Y D S I E • E S E I E S Y D E F M IED STI ESEL D YSTIF DE-M • DIE DE-MY SEL D IFIED • SEL D • DIES YSTIF • DIES IED • E-MY IED • D STIFIE Yall DE- TIFtargeting I M F E M D E I I T skills levels – from the beginner M L S E D • D DE- ESE D MYS DI IFIED DE- IFIED YST ESEL D YSTIF DE-MY • DIE FIE IESELDelphi’s • Common • I MY EtoL Dthe I T Rail system L D E D S I Y D • D TIFIE L DE IFIE YST IESEL MYST L DE-M D • DI DE-M IESEL TIFIED DE ES STIFhighly-experienced ESE IED • Dtechnician. I M I M T D D E E E S Y S • D • YSTIF SEL D STIFI E-MY • DIES E-MY EL DE IED • D EL DE DIESE STIFIE IESEL ED • D -MYS IESEL M E-M E I D Y F D IED IE likely -M • Dmost -M toSELrequire EL YThe L D • DIES YSTIF • DIES IED • E-MY IED • D STIFI EL DE ED • D L DESTI component E E E F D S D I Y S I D D E M attention E IF IE T IF M L is anDinjector, and Goulding says DE- DIESE STIFIE IESEL D • D -MYS D • DI TIFIED L DE- TIFIED MYST IESEL MYST DE-M D • DIE YSTIF • DIES FIED • E while one might be faulty, it’s always best D I L E IFIE E S M I Y D• D S • -Mleast Tmany E-MY • DIES E-MY EL DE IED • EL DE DIESE STIFIE L DE- TIFIED -MYST IESEL Eat Echeck YallSTofIFthem EL– D IED D S I S to and in Y F E I S F Y E D • S S D M • DI STreplace E-them. EL IFIED ESEL • DIE YSTI • DIE IFIED DE-M • DIES E-MY EL DE IED • D EL D E-McanIEcause SEL cases Y S E D D I Pumps too M D I S D DED S -M D D IF T L ST EL IFIE ESEL • D IES –YSboth T theDIone that MY IED • D STIFIE EL DE STIFIE -MYS DIESE TIFIED IESEL D • DIE MYST • DIE IFIE L problems D pressurizes D E E E I • S • E D T S S Y E IEDthe fuel, TIFtank. E-M EL D YSTIF DE-M • DIE DE-MY SEL D FIED • E-MY IED • D STIFIE EL DE STIFIE -MYS DI and Fthe IEDoneMinYSthe S F D I I E I I E L T S E T Y M D D Y F S ESE YS L DE- D • D L DE- IESEL TIFIE IESEL • DI MYST SEL YSTI E-M • DIE E-M SEL D FIED • I M D E IEany E SE repairs • Dand-MYS D • D TIFIED L DE- • DIE DE-M SEL D IFIED SEL D • DIE YSTI • DIES Dtackle IFIEbothIESdiagnostic D • ETo T L D S D E D I almost • DE TIFIE -MYS IESE TIFIED ESEL • DIE YST • DIE IFIED DE-M FIED YST ES IED • Etools IFwith MY areIEneeded. As D L T E S I M I S D D • DI TImechanical S Y F IEthe fault TIF tools MY EL DE IED • E-MYS ED • D TIFIE L DE- TIFIED -MYST IESEL MYST L DE-M D -M identify EL Ddiagnostic S anyEfaults D S E E S Y • Y E S S F D D S I E E IE E S E Y D • Y FI -M •orDIits cause -M EL IFthe IEDfaultEScode, EL D but • DI -MYST IESEL YSTI DE-M • DIE DE-M SEL D IFIED SEL D • DIES YSTIF • D D EL DE DbyIESreading T I D E S I E Y the• Dbottom • FIE L DE D • D DE-M ESEL IFIED ESEL • DI ES won’t TIF DIthat YST D • DIE TIFIED L DE-M IFIED ED always E-MgetIFtoIED I T STI ofESthe M E I I L D E • S Y I F D D E E D I E I Y -M • DI toolsYSTIF DIES IED • E-M ED • STIF EL D STIFIE -MYS DIESE -MYST L DE-M EL that’s ST ESand STwhereDEmechanical IED Mproblem, Y Y I M D E-M ED • STIF EL D TIFI -MY L work D DE-sets ofSEtools IES E-MY EL DE IED • EL DE DIESE STIF E- step FIE in tandem, D S I I E S E Y D • in. E“Both D • Y F I T L D FIEbut I L E D D DIES STIF L Ywe S anySEdoubts -M • DI -Mincluding IES asIEturning Yhas ifIEthe • D -still ST of S technician D • Eon-MY IE I Ethe EL setting IEDtheESELvehicle E D T M Y S F E D D • new injectors this can be as simple D • I I S F E M D E D I I • E- says. DEhotline,” EL • DI MYST • DI IFIED DE-M IFIED YST SEL D YSTIF • DGoulding aIFtechnical MY IEDoperate SEL camshaft FIE up.” S D I T L E D E I T S E I but D L D E IE vehicle, D L T the Signition S Y S T not Estarting I D E F -M • Dthe E-M IESEL E E it-MforYSup LtoDten STI DE-M • DIE YSTIF • DIES IED • E-MY IED • D STIFIE EL DE STIFIE E-MYS Dleaving D I D minutes and then L F L FIED Auto IF -MY DIES -MY L D ED • L DE IESE TIFIE IESE D • D -MY E-M Factors’ EL D YSTFitting STImanagement IED engine I S E I S ESE STCamberley Y D • Dthis procedure F I E SE Dit.• DFailure DisE then I L T M EL DEnewIEDinjectors IFIE EL DE ST -M us• through IESfollowed TIF by DIEstarting MYto follow E Y L D S D • YofSTthe expert Andy Y Ingleson takes the E S E S D E E E E M I Y S F I E D • S D • I I S can lead to incorrect coding coding them, but this can be either easy F D E M F D E I E- •latest I T I M L I L D E- IFIED YST ESEL YST DE-M • DIEpumpE-MY S IED“On Dfitment YS DSays SE TIFIE IESE D • D or-Mtricky. • D Andy: F Edevelopments. D EL inDEdiesel I I E I and mean costly bills to have the pump some L T M S T I M D D YS IESE MYS L DE- D • D DE- IESEL TIFIE ESEL D • DIE TIF DIES IED • E-MY IED • D STIFIE EL DEVPSseries IFIE pumps M T I L D to the EECU de-coded.” • F • D toDbeE- coded IF -been IES E-MY EL DE IEDneed L D have MY regarded ESE STIFI DIESE ED • D E-MYS ED • D STIFIE EL DE Talways I E STI engines L D S IED MDiesel E S Y D E • Y D D EL D DIES STIF DIES IED • E-MY ED • STIFI EL D TIFI -MY -M capable DIE DEand IES E-M E- asD •reliable Y D• D S SEL TofIFIEinter-stellar I • S E S Y F D • E Y F E I I I M L D FImileages, I E D L D E I M aELcoding IEwhich D EL D D says E IFIE D thatDE-have • D can-MgoYSwrong. SE butDthey • Andy I Injectors SEL MYST DE•-M YST faults FIE L D • E I T S F I E I I D T M S E T D Common E D I T L E E IES IED • L tolerance, I injectors I • S as• Dthe IE EtoSEtheir YS aIESE MYS L DE D • D DE- IESE TIFrelates D can IFrail IFseize MY IEDcommon through • D -MYsuch L T M F T I E S L D S D E D E S E I E S at D MY E • Ytheir Lbase, D IFIE F -MY of carbon E to the EMondeo STI ESE S F I E D • S D • I I Y D E M F D E and even I T I I L Delphi models fitted D STI Dbuild-up D E failure E D• E IESE TIFI E • PDump andYSInjector DcloggingE and D E- IFIED YST ESEL YST DE-M • DI L FIEspecialist IEofS IED •due Eto-Mfuel LD D • YSTIFI i.e. LPetrol/ M •occasionally S E tools• D this concentration D E E Y DI DE-Msuffer I contamination S • I IED ESEL D S F D ESE Swith YST L TDCI, F I T I M IED SELdue TtoIFthe IE IED E DE- Ican I L T M E T M D D I E E S L Y D S E • E S E Y E injector D • particles IF to remove. Y normal IF M carbon is difficult ES Diesel D IinEDfuel, • D ages DE DinIES fact • DI TIFIE IFthat as ESthe T M Lwater -MYmix, I L D D S E E E DE- TIFIED -MYST IESEL -MYST L DE-M D • DI D E D E E I Y S F • tearTIFleads LtoDthemTImoving FI -MYS L IEThe Ylast TItwo can IESbe caused L fuel •etc. D DE S D • by E-M wear E Dand E S E I D E • E Y D E E S I E S S F I D S • E I S Y F D E Y D EL ofDthe I quality I Common IF -the L location -M SE“The -M IEDsuch YasSTpoor IE levels M tolerance ST rail ED DEfiltration DIE IFIimproper L Dto • DIES Y -M leading EL YSToutside Y D FIE IofESfitment • • E I E E S • E F I T I M S E D D D I D YST replacement M S T orE-failure M difficult D L FIEDbeingSEregistered. EL L • DIE In some • D -injectors • D make DE- Tand IFIitEvery IFIE time MY IEDcan FIE DE-M D IED •toD observe DE- DIEaSEfaultSTcode I IES E-MYSpart I L T M E L E consuming T I E S L D S D E E to replace them often involving S S Y E D • E F -M recoded Y IESonEL YST D service • Dthe TInjectors IFI E-M IES intervals. TIF DIES IED • Ecases MY having L D FIED Sproper -MY Ssuch L DIE DEparts, STI stripping D E D S E SEL MYthe D E • E S Y I D • • of certain as Y Lthan D fitting • D newDE-M IES Mrather TIF bench E- IESEL TIFIE ESEL • DIE YSTI • DIE IFIED DE-M FIED YSTIF SEL D a Ytest D E S L D E E S I I E L • DmouldedYS plastic• Dcowlings engine. replacements -M • DIand L D •can E-M -M EL Injectors TIFthis.DIESE IED • D E IEDon the STI DEclogging IED MY• S PTumpIESand DIEremedy E E S F D Y F I I M S Y D D D L T • E T D EorL F D D IShave even E seen some E-MtoIElow FIE LInDEextreme • D Ddue FIEcases SELquality • DI TIFIE DE-M IFIED YSTI IESEL S IFIEDiesel IES E-MYS EL DE IEDwearing MYremove TIhaving E T I E L D S D E S L S S M D E T • E Y D garages to a whole engine to • V AG Unit Injectors are very prone to I The • IF E-MY IESE -MYS L DE D • D DE-M MY IEnozzles. IES deposits DIE DE-M SEL D IFIED SEL D • DIES YSTIF •carbon D • onE-injector D T E D S I D Dto Y F get the injectors out,” Andy says. D be vastly IE fuel E theIEfact IE T IE L SE that D SEL D • -M D effects IFthe TIF reduced -M SbyEL D blockage D • Edue E ELcan STI of Ethis T S I L E E S Y S I Y D ESE IED • D E-MYS ED • D STIFIE EL DE STIFIE -using D D Y • IE STIFis filtered L IFIE EL -MDieselSEadditives M IEDthrough DI quality IES into I Dwhich D •the Einjector E M D good T E S Y F “VAG D • Y F • E I D I S E D I Y D I L T • M E T M Y F D D E-M Unit installedE- under EL IF -M of DIES E- are D injector L that TI body are at YS IESE M DI vehicle IEsystem, EL for •the Tconsists •D YS Injectors Ethe S FIE approved E S F D S S D I I I E D• E S D Y E D Y F I T L T I L I D D E E Dholes D S regular E and I are Eoperated Ladd YonST approximately S a good E IEScover M • DI 350 Elaser E • theDrocker E this M drilled D intervals byD an I L Y F E Y • S • I is E F E S D I T M I M L D E E D IED D YST D DIES STIFIEof IESEL S I D M Eindependent E M D E E E I L Y I L • S D • F camshaft. To change these E D E F D E E • I to a service package. Y D • D TIFIE S approximately F D D YSTI SEL IES 20IEmicrons D • E-inMdiameter. • DI Tinjectors STI are YST L DE-M IESEL TIFIED ESEL D • DIE YThese IFIE EL Dit Eis Snecessary Dso IFIE -Mto S E IE I drain the -oil • T M F D fine that if the replacement I S M D I D D E D• D YST SEL E IESE D • S MY Y S TIF E-MY • DI E D E E E D I Y S D I I • M F D Y F L I L gain I D remove E rocker Ecover to D IED E D •and -M on DPumpsYSand T Injectors E Ithe IE DEfaults M theELholes E-isMhandled ESE STIFI DIESE ED • D ST•IF Electrical E-filter SEL MYSTinjector • DI by this L Dto •them. IFIE simple S the F E D S D I IE access L M D E E T D I I Once access has been L Y F E Y L S D S these range from wiring faults • E I can be blocked by skin cells from E D• E IESE TIFI S MY D MYSTI • DIE E E IED IF E-M T M IED I E D • S T D I D E E S L I L D Das D D Y removed D Tneeds IE E F -Mbe D MYS IF the Ecamshaft D Once SE major D • gained •hand. DE- these ESE connection IFIE Eblocked TIF DIEto IFIE -MYS EL D FIED • Ssuch S I DEto L • aDIloose D • Etechnician’s D L T S L Mthe YST removing S S T Y FIE -Mbefore E E E S E I Y E S I I • I I S injectors. The process Y effectively with pump E D • D DE- ESEL -MECUs. IE Ecleaned. D YSTIF SEL D filters TIFcan not MY EL DE IED • D MYST • DIE faults ED -Mbe E E I D S I E F D • D Y F I L D FIthen I L I E E D has installation E- IFIED YST ESEL YST DE-M • DI -M SEL IFIED SEL D • DIES YSTIF • D SE to Dbe• Dreversed I IFIE on E E D T T I D S I L S M T E M D D MY IED • STIFI E-MY DIESE -MYS L DE- D • D L DE- IESEL TIFIE IESEL D • DIE MYST • DIE IFIED DE-M IFIED D L T M Y S T E IE E F D D STI DE-M ESEL FIED • SEL D • DIES YSTIF DIESE IED • E-MY IED • D STIFIE EL DE STIFIE -MYS DIESE -MYS L DE• E I I E E S Y F D • Y F General enquiries call 0870 242 4278 log on www.automotivation.info or email enquiries@automotivation.info Winter 2009 E I T I S25 IF I D D D D -M IE D EL IES FIED • E-MYS ED • D STIFIE EL DE TIFIE -MYST IESEL -MYST L DE-M D • D L DE-M IESEL TIFIED IESEL • DIE MYST D S D I E I E S E I E S Y D E
diesel FEATURE
M O T I VAT I O N
DIESEL DE-MYSTIFIED
business builder
Tomorrow’s trade news, TODAY! FROM UK Parts Alliance
M O T I VAT I O N
tensioners & belt kits
Stretching profits! Could the timing belt kit sector be
the
most
profitable
CO
2
“It’s possible that some of these disposable
for
tools will be re-used and some have been
workshops? It stands way above
known to break. Either way, it invites
other segments, such as brakes
installation
errors
and
possibly
some
and clutches, because it hasn’t
consequential engine damage. That’s why
been tainted by cheap and
Gates has taken the re-usable option,” says
nasty ‘me-too’ products.
Gates regional manager Nick Rackyleft. “The age of disposable anything in the
It’s also a segment that doesn’t
garage is old fashioned. Where possible,
really show signs of slackening
re-usable tools make more investment
off, mainly because almost
sense. It’s also a perfect fit from an
all
motorists
realize
a
environmental perspective.”
timing belt letting go can spell ‘Goodnight Vienna’ to
There’s also a tool rental scheme being operated by Gates and its factor customers.
their car.
In many cases the workshop needs a special Extended service intervals
tool to install a new belt, but they can be
aren’t
cost-prohibitive, usually being around the
changed as frequently as
£100-mark: That can lead to a timing belt
they once were, but with
job being turned away.
mean
the
belts
move
towards
belt
kits there’s a greater profit
“We have been encouraging factors to
margin
workshops.
invest in the new tool ranges themselves
On top of this there’s the
and rent them out to different garages
extra
on a job by job basis. The garages are
for labour
involved
in
accessing the existing belt
finding
they
can
pass
on
the
rental
and replacing it. But it’s
charge, and don’t have to pass up the
essential that the right belt is
opportunity to take on drive systems work that is unusual to their general routines,”
fitted, and fitted properly.
says Gates technical training specialist UK Parts Alliance belts are supplied
Winter 2009
Gates,
Andrew Vaux.
which
is renowned as the leading
Gates has also added more part numbers
brand for both timing and auxiliary
in its Torsional Vibration Damper (TVD)
belts. And while timing belt kits
range. These TVD belts are said to offer
are still popular, not all engines
a
“significant
preventative
maintenance
where
boost” because there’s reduced crankshaft
Stretch Fit™ belts are often used. While
fatigue, which in turn leads to reduced wear
they can’t be stretched by hand, some rival
on the belt itself. “A major contribution to
suppliers offer a disposable tool for its
driver and passenger comfort is produced
installation, Gates however, offers a range
by a reduction in the noise and vibrations
of re-usable tools designed specifically for
that
the purpose.
Gates says.
require
26
by
them
and
that’s
are
transmitted
to
the
cabin,”
General enquiries call 0870 242 4278 log on www.automotivation.info or email enquiries@automotivation.info
Antifreeze Profit Opportunity Just look at the profit available in coolants when you take on the main dealers with Comma Manufacturer Approved Antifreeze/ Coolants.
C
omma Xstream®, a range of manufacturer approved antifreeze/coolants containing Glysantin® from BASF. Comma now provides the very latest technology with Xstream® G40, suitable for VW group car models from 2005 onwards equating to approximately 1 million vehicles on UK roads. Nearly 70% of the market value for antifreeze/ coolants is in premium manufacturer approved products. In fact we randomly selected a handful of models from the Comma Application Guide and contacted the main dealers to see how much they charged for a coolant change. The results are in the table below and make very encouraging reading for any independent workshop using manufacturer approved coolants from Comma. The comprehensive Comma Workshop Application Guide will help you to select exactly the right product for over 5927 models of cars and light commercial vehicles. Comma stands behind every single application listed within the pages of the guide with a first class written performance guarantee.
Model
Franchised Dealer Quotes Most Expensive Average
Support Tools
er
st Workshop Po
New improved Comma website www.CommaOil.com
Workshop Application G uide
Amount of Comma Xstream® product needed
2004 Mondeo 2.0 TDCi
£104.19
£88.35
Using 10.6 litres Comma Xstream® G30 Ready Mixed
2005 Corsa 1.2 16V
£97.75
£70.88
Using 5.0 litres Comma Xstream® G30 Ready Mixed
2006 Mini Cooper S
£128.30
£113.44
Using 3.1 litres (50% radiator capacity) Comma Xstream® G48 Concentrate**
2005 Golf 1.9 Tdi
£62.00
£ 59.50
Using 4.0 litres (50% radiator capacity) Comma Xstream® G40† Concentrate**
** Calculated on using 50/50% mixing ratio of Xstream® with Comma de-ionised water. † Comma G40 is the officially approved coolant for all VW Group models from 2005 onwards. All quotes obtained from franchised dealers by telephone between September 29th and October 1st 2009.
CONTACT UK Parts Alliance
CALL: 0870 242 4278
Tomorrow’s trade news, TODAY! FROM UK Parts Alliance M O T I VAT I O N
A day in the life of… The Caftec Technology & Training Centre
CONTACT: 57E Mytchett Road Mytchett, Camberley GU16 6EG w: www.caftec.net/home e: info@caftec.net t: 01252 518536 f: 01252 515288
28
Winter 2009
General enquiries call 0870 242 4278 log on www.automotivation.info or email enquiries@automotivation.info
Tomorrow’s trade news, TODAY! FROM UK Parts Alliance M O T I VAT I O N
General enquiries call 0870 242 4278 log on www.automotivation.info or email enquiries@automotivation.info
Winter 2009
29
business builder
Tomorrow’s trade news, TODAY! FROM UK Parts Alliance
M O T I VAT I O N
CHOOSING THE RIGHT OIL
How understanding oil can help you in the workshop CO
2
IN BRIEF: • Understanding oil part numbers • It is vital that workshops choose the right oil •M aking sense of API numbers and ACEA classifications • Now more of a part number than just a lubricant •D on’t think any old multigrade will do •M ore oils to be launched in the future
Oil – it’s a vital part of almost any major
with, courtesy of European car makers’
Both ACEA and the API set standards for oil,
car service, and it’s a highly profitable
association
in terms of longevity and performance, and
market segment too. Today oil is more
Petroleum Institute, the API.
ACEA
and
the
American
than just a lubricant – it’s really a part number, especially with VMs developing their own marque-specific oils.
And because they’re expected to last much longer between changes, oils have become much more high value, which means more profit. These days, any old oil just won’t do with most cars, so using the right type is vital. But
it’s
also
important
to
understand
which oil is right for the car sitting in your workshop: It’s not just about the viscosity, those 5w30 and 10w40 style numbers you normally associate with oils. Now there’s a whole new raft of numbers to contend
30
Winter 2009
with ever tightening emissions legislation, engine oils have to help meet those green
API numbers
laws – below Comma Oils outlines what
what do they mean?
those numbers mean.
Like ACEA the API uses a combination of letters and numbers. With API, an ‘S’ means petrol engine-compatibility, while a ‘C’ means diesel engine suitability. Many oils carry both ‘S’ and ‘C’ classifications. A second letter indicates how modern the specification is, with API Sl and SM being most current for petrol engines, and CF and CG4 for diesel engines.
the API measure oils, and that’s because
There’s a difference in the way ACEA and while the API system mainly covered large displacement
engines,
ACEA’s
ratings
covered smaller, higher-revving units. ACEA uses a letter/number classification system, where A means suitability for petrol engines, B for diesel and C being suitable for both. Now there’s the added confusion of the VM-specific oils, and as Comma points out, we’re already seeing oils branded
General enquiries call 0870 242 4278 log on www.automotivation.info or email enquiries@automotivation.info
business builder Tomorrow’s trade news, TODAY! FROM UK Parts Alliance
M O T I VAT I O N
CHOOSING THE RIGHT OIL MB 229.51, VW 507 00, GM-LL-B-025 and Ford WSS M2C913-B. “They address particular design and performance objectives for their engines – most commonly enhanced fuel efficiency, reduced exhaust
emissions,
mechanical
longevity
and
extended oil change intervals. These manufacturer/ engine-specific lubricants all have unique ‘finger prints’ or ‘DNA’, thanks to their different additive packages which typically might represent around 25 percent by volume of the oil,” Comma says. Put another way, it is VITAL workshops use the right oil, otherwise there’s the risk of catastrophic engine failure. Technicians need to know what oil they need, and UK Parts Alliance’s expert counter staff can help ensure this happens. If in doubt, don’t take a chance on any old oil, check with your factor. Remember, this is a complicated market segment, and one which certainly won’t be getting any simpler. “The result of all this ‘diversification’ can quickly trip up the unwary. As an example, there are now five different manufacturer-specific 5w30 oils required to service VAG, BMW, GM, Ford and Peugeot/Citroën models. In many cases, their use in the aftermarket is a warranty critical requirement, so technicians need to be very alert to the possible consequences of using the wrong oil, and dismiss any product that doesn’t meet the relevant exacting specification…..and say so on the
THE COMPLETE SPRING SUPPLIER
ACEA classifications A1 Fuel economy petrol A2 Standard performance level (now obsolete) A3 High performance and/or extended drain A4 Reserved for future use in certain direct injection engines A5 Combines A1 fuel economy with A3 performance B1 Fuel economy diesel B2 Standard performance level (now obsolete) B3 High performance and/or extended drain B4 For direct injection car diesel engines B5 Combines B1 fuel economy with B3/B4 performance C2/C3/C4 Low SAPS oils formulated for the latest petrol and diesel engines fitted with catalytic converters and diesel particulate filter exhaust after treatment units.
COIL
&
Lesjöfors produce the world’s largest range of automotive suspension springs
Over 850 sport lowering kits for improved handling and performance
labelling!,” Comma says.
Comma’s guide helps simplify the oils maze… In today’s demanding servicing environment, correct engine oil application is vital, so accurate application data is just as paramount. In this regard, Comma’s Application Guide lists complete data for over 5,500 passenger car and LCV applications dating back over 20 years, and covers every single one of them with a unique written guarantee. It means that technicians
SPORT
servicing any vehicle, particularly those under the opportunities offered by EU Block Exemption regulations, can do so in complete confidence.
Comma on oils profitability “Contemporary, engine/manufacturer-specific oils are not inexpensive, but they have to be used to comply with VM’s requirements, which increasingly are warranty-critical. If workshops apply their normal parts percentage mark-up to engine oil and coolants – which are now effectively as much ‘compliant parts’ as any hard part – they will obviously be making an attractive margin. With each year that passes, the real battleground for progressive independents is
CONTACT UK Parts Alliance
competition with franchised dealers for business under the provisions of EU Block
CALL: 0870 242 4278
Exemption,” a spokesman says.
WWW.LESJOFORSAB.COM
General enquiries call 0870 242 4278 log on www.automotivation.info or email enquiries@automotivation.info
Winter 2009
31
Tomorrow’s trade news, TODAY! FROM UK Parts Alliance M O T I VAT I O N
32
Winter 2009
General enquiries call 0870 242 4278 log on www.automotivation.info or email enquiries@automotivation.info
Tomorrow’s trade news, TODAY! FROM UK Parts Alliance M O T I VAT I O N
Cowboy garage
THE COMPLETE SPRING SUPPLIER
Make sure you’re one of the good guys and follow the rules… Let’s face it – many motorists still don’t
ensure it’s not giving out the wrong impression?
trust workshops, even if their car’s going
And how can an otherwise good garage improve its
in for something minor like an oil change.
lacklustre image?
Many consumer programmes have highlighted just how bad many garages are and while the
There are plenty of simple steps you can take, and
majority of course aren’t, mud sticks.
to get the best advice Automotivation has spoken to Nicholas Whitehead of ITV Wales programme ‘The
But some workshops don’t help themselves, having
Ferret’. None of Nicholas’ advice is complicated,
names that sound like they’ve come out of a 1960s
but if you’re not doing what he’s saying your
American cartoon. So how can a reputable garage
business is highly likely to be suffering as a result.
GAS
If you are a decent and honest garage proprietor: Put your real name above the door
but you CAN’T sub-contract the responsibility.
Dodgy dealers favour meaningless names which
If your sub-contractor screws up, that’s YOUR
can change from month to month. Then, as
FAULT for choosing the wrong sub-contractor.
writs fly and customers complain, the dealer
Sorting
says ‘nuffin’ to do wiv me.’ Also, don’t try to be
not the customer’s.
out
sub-contractors
is
YOUR
job,
clever by choosing a name beginning with A or punctuation marks. This may get you top billing
Communication
in the Yellow Pages but it looks suspicious. Why
Keep your customer informed. Most people
are you so keen to get new business? Why do
understand that things go wrong, parts don’t
your existing customers not come back?
arrive and so on. Have the decency to keep them up to date and let them know what you’re doing.
Yellow Pages
Do not run and hide every time they ring.
Use your real name in the Yellow Pages and use a proper, geographical phone number. Numbers
NB (Thanks to Nicholas Whitehead for his help
beginning with 08 look suspicious. Any firm
with this feature.)
Lesjöfors produce a range of more than 1100 tailgate & bonnet gas springs All supplied complete with end fittings for easy installation
listing only a mobile number looks extremely suspicious. Put your full address in the advert.
Garage branding programmes such as UK Parts Alliance’s Alliance Autocentre help garages
Kidding yourself
create an identity – one that’s positive and
Don’t bite off more than you can chew. If your
gives motorists confidence. If they’re trying out
garage is not equipped to do this job on this car,
a new garage for the first time (they might be
don’t do it.
looking to switch garages after a bad experience elsewhere) they need to have reassurance about
Sub-contracting
the business looking after their car.
This leads to more arguments than anything else. Remember, the customer is paying you.
The points we’ve looked at will help create not
Therefore you are responsible for getting the job
only the right impression, but a good business
done properly. You may sub-contract the work
behind the advertising and the signage.
CONTACT UK Parts Alliance
CALL: 0870 242 4278
WWW.LESJOFORSAB.COM
General enquiries call 0870 242 4278 log on www.automotivation.info or email enquiries@automotivation.info
Winter 2009
33
Tomorrow’s trade news, TODAY! FROM UK Parts Alliance M O T I VAT I O N
What a waste… Scrappage scheme, good or bad news for the aftermarket? IN BRIEF: • New car sales artificially boosted • Cars sold under scheme contain few UK-sourced components •M any perfectly serviceable cars being scrapped • Environmental cost of making new cars not taken into account
34
Winter 2009
General enquiries call 0870 242 4278 log on www.automotivation.info or email enquiries@automotivation.info
Tomorrow’s trade news, TODAY! FROM UK Parts Alliance M O T I VAT I O N
THE COMPLETE SPRING SUPPLIER
The much-vaunted Scrappage Incentive Scheme
ADF chief executive Brian Spratt has been critical
is having “a positive impact in reducing average
of the scheme for several reasons, and not just
CO2 with over 70% of all new registrations
the effect it could have on independent garages.
under
more
“The ADF expressed its opposition to the scrappage
fuel
the efficient
scheme
being
models,”
smaller,
trade
scheme when it was first proposed. We did that not
body the Society of Motor Manufacturers
according
to
just because we saw the dangers to the livelihoods
and Traders.
of independent garages across the country, but also for other sound fiscal, economic, and environmental
SMMT chief executive Paul Everitt has put a positive spin on the scheme, saying: “Since launching, the Scrappage Incentive Scheme has provided a welcome boost to new car registrations. Not only is it helping to reduce average CO2 emissions, but it is putting safer vehicles on our roads. The scheme should help to sustain demand into 2010 and have a positive impact on UK manufacturing and new car registrations during the first half of the year.”
reasons."
LEAF Lesjöfors - a wide range of leaf springs & U-Bolts for LCV & 4x4 vehicles
“First it’s wrong to use taxpayers’ money to prop up overproducing industries – there’s a global
Parabolic, Multileaf and Heavy Duty, fully bushed and ready to fit
capacity of around 90 million vehicles and, at the very best, a demand for 60 million; that’s why we had nonsense pre-registration programmes which flooded the used car market with nearly new vehicles at prices people actually wanted to pay,” he says. What’s more, almost all cars sold under the Scheme contain very few UK-sourced components,
But the scheme hasn’t been without its critics,
so there’s no job security for UK workers.
many saying that plenty of worthwhile, perfectly usable cars are being traded in, and this in turn reduces the number of reasonably-priced cars available to motorists on smaller budgets. Numerous examples have been cited in the press – and not just of classic cars – which are going to the crusher rather than giving a few year’s perfectly serviceable life. (see Comment, page 3)
Brian Spratt also highlights the ‘green’ side of the argument, and believes it’s flawed: “There will, undoubtedly, have been many cars scrapped and replaced by lesser polluting vehicles, which is good. But there was never any requirement for a lower CO2 impact and surely many of the scrapped vehicles could have improved their environmental impact through proper servicing and fitting up
Critics also see the SMMT as pandering to car
to date catalytic converters – this would have
makers and helping revive new car sales, rather
provided work for service centres too. None of the
than throwing its weight fully behind the Right to
environmental calculations have properly addressed
CALL: 0870 242 4278
Repair Campaign, which gives motorists more
the environmental impact of the total production
choice in where they have their car serviced.
pollution of the new vehicle,” he says.
WWW.LESJOFORSAB.COM
CONTACT UK Parts Alliance
General enquiries call 0870 242 4278 log on www.automotivation.info or email enquiries@automotivation.info
Winter 2009
35
Serious about Safety Passionate about Performance
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DIAGNOSTICS DIAGNOSTICS CONTACT UK Parts Alliance
CALL: 0870 242 4278
TRAINING TRAINING
Tomorrow’s trade news, TODAY! FROM UK Parts Alliance M O T I VAT I O N
Motoring Quiz
THE COMPLETE SPRING SUPPLIER
BRAIN TEASERS
How good’s your motoring knowledge? Try our Automotivation A-Z classic motoring quiz, put together by the editor. Make yourself a coffee, put your feet up and enjoy this issues puzzles, enjoy!
Q1. What was the cubic capacity of the original Rover V8 engine? Q2. Name the Malaysian maker of the Nippa Q3. The final version of what car was a limited edition called Crusader?
COIL GAS LEAF
SPORT
Q4. As well as cars, what else did Saab make? Q5. What is the Mercedes-Benz’ prestige model called? Q6. Name the BBC’s forerunner of Top Gear Q7. Chrysler merged with which German company in the late 1990s? Q8. What was the world’s first mass-produced car? Q9. Where are Bentleys made? Q10. Where is the National Motor Museum based? Q11. Name the west country publisher of workshop manuals Q12. What does VSCC stand for? Q13. Which motor racing circuit is supposed to be holding the British Grand Prix in 2010? Q14. How many doors did an Austin Maxi have? Q15. What is Honda’s prestige saloon called? Q16. What’s the nick name for the original Austin-Healey Sprite?
The
&
Quality Range Service
t ofi r P to
from
Q17. Where are the Bonneville Salt Flats? Q18. Denovos were what? Q19. What country is NGK originally from? Q20. How many cylinders in a Daimler Double-Six? See answers below…
CONTACT UK Parts Alliance
CALL: 0870 242 4278
WWW.LESJOFORSAB.COM
ANSWERS: BRAIN TEASERS: Q1 3528cc Q2 Perodua Q3 Ford Cortina Q4 Aircraft Q5 Maybach Q6 Wheelbase Q7 Daimler Q8 Ford Model T Q9 Crewe Q10 Beaulieu Q11 Haynes Q12 Vintage Sports Car Club Q13 Donington Q14 Five Q15 Legend Q16 Frogeye Q17 Utah Q18 The first run-flat tyres – made by Dunlop Q19 Japan Q20 12
General enquiries call 0870 242 4278 log on www.automotivation.info or email enquiries@automotivation.info
Winter 2009
37
Tomorrow’s trade news, TODAY! FROM UK Parts Alliance M O T I VAT I O N
Looking forward! Automotivation reflects on 2009 and what 2010 has in store… IN BRIEF: • 2009 saw the move from the main dealer to the independent garage • Social websites – the new way of communicating? •M ake 2010 a profitable year with the help of the UK Parts Alliance
38
Winter 2009
General enquiries call 0870 242 4278 log on www.automotivation.info or email enquiries@automotivation.info
Keeping you up to date
The latest OE parts S e r v i c e . P o w e r. P a r t n e r s h i p .
LuK
INA
FAG
Products
LuK-Aftermarket Service Ltd
Services
News
When BMW asked INA to replace the Auxilliary belt tensioner on its popular models, INA made sure you in the Aftermarket can benefit from the improved version by supplying all the parts you need to fit the latest OE specification part to older vehicles. The latest OE Hydraulic Tensioner only available from the OE supplier INA
The fitting kit from INA
www.
.com
The old part - As used by other Aftermarket suppliers
The NEW internet portal for garages from LuK, INA, FAG CONTACT UK Parts Alliance
CALL: 0870 242 4278
INA, innovation for OE and the Aftermarket For more information on INA email LuK on,info@luk-as.co.uk or alternatively call LuK Customer Services on 01432 264264.
Make sure it’s INA Inside. LuK-Aftermarket Service Ltd | Holme Lacy Road, Rotherwas, Hereford HR2 6LA | 01432 264264 | A Member of the Schaeffler Group of Companies
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POWER POINTS
All Yuasa batteries now come with loads more rewards! For details and to play Power Points contact your Yuasa distributor
let’s let’s play play
yuasapowerpoints.co.uk CONTACT UK Parts Alliance
CALL: 0870 242 4278
www.yuasa-battery.co.uk