this evaluation examines one pillar of the idb's knowledge and learning strategy: training activities for idb operations staff. the evaluation found that knl has made significant progress since 2008 in developing and consolidating a system for organizing, coordinating and managing the idb's training program. the new system improved the efficiency of the idb's training program by addressing the previous fragmentation of training initiatives and funding sources, and provides transparent and verifiable mechanisms for training budget allocations across and within the idb's organizational units. to continue to improve the effectiveness of training for operational staff, this evaluation recommends that idb management: (i) continues to upgrade knl's online system; (ii) reinforces the requirement that managers and staff in headquarters and field offices discuss and agree on individual training needs and plans annually; (iii) establish a clear distinction in terms of objectives and sources o...