ExpectID® Enterprise Knowledge-Based Authentication with questions derived from your proprietary data. Your company has a wealth of information on its customers. The challenge is systematically using this information within your identity verification process while also maintaining data security and consumer privacy. By combining your proprietary internal data with the expertise and analytical power of IDology’s dynamic ExpectID IQ solution, you will have a complete endto-end authentication solution that is safer and more relevant in verifying that consumers are who they say they are.
Advantages You Can Expect • • • • • •
Use internal propietary data behind your firewall to generate questions Provides complete privacy protection on your consumer data Replaces shared secret questions with a safer authentication method Ability to provide unique, relevant questions to your consumers Leverage the technology benefits of a SaaS KBA solution Gives a complete end-to-end authentication solution to verify new and existing customers when combined with ExpectID IQ
What is ExpectID Enterprise? Expect ID Enterprise is a dynamic knowledge-based authentication (KBA) solution that uses multiple choice questions to verify someone is who they claim to be. ExpectID Enterprise gives you the ability to custom write and generate your own questions using proprietary data behind your firewall, while taking advantage of the expertise and analytical power of ExpectID. None of your customers data is ever shared with us, giving you unlimited capabilities for creating unique, relevant questions without infringing on your customer privacy policies.
Dynamic and Flexible Solution • Data is never exposed or shared • Communication between our oranizations is built into IDology’s Question Generator Application (QGen App), a downloadable tool designed to interact with your database and IDology’s technology platform. • Safer and easier than using static shared secrets which can be socially engineered and hard for customers to remember. • Questions are dynamically generated based on rules YOU define. • Supported by a deep set of fraud prevention and analytical features including comprehensive reporting. • Combine with ExpectID IQ to widen your data source, expanding your capability to present questions beyond your customer base.
IDology.com
ExpectID Enterprise allows you to enhance KBA sessions with questions from customer data such as past store visits, recent purchases, account access history and more.
Expect ID® Enterprise Overview Because ExpectID Enterprise is based on our ExpectID IQ solution, you will enjoy many of the same features and then some. Feature
ExpectID® IQ
ExpectID® Enterprise
Customizable Question Preference Settings
Step Two:
Step Three:
Multi-Language ExpectID IQQuestions scours billions of
ExpectID IQ serves up a series of multiple choice questions that relate to that person’s history such as a question involving a previous address or an associated person.
Based on the number of questions answered correctly, businesses can approve the transaction or ask additional challenge questions with ExpectID IQ Challenge.
Step One:
public data Rule record sources to Flexible Business Settings
derive tactful, intelligent, non credit-based questions to use Permission-Based Accessa person’s that will confirm identity. Dynamic Decisioning
Administrative Function in the IDCenter
Customizable Question Text
Advanced
Fraud Prevention Platform Internal Custom Data Sources Installation Requirements Availiability
None
QGen App
United States
Worldwide
A Global Alternative to Credit-Based KBA ExpectID Enterprise provides companies doing business abroad with an alternative to KBA derived from public records or credit-based information. By utilizing questions derived from account-related data (ex: last purchase, location visited) that only the customer would know, organizations can still present questions without the privacy concerns of credit– based, or public records–based questions.
Why ExpectID Enterprise? Rules-Based Technology - YOU Control All ExpectID products are based on an innovative and flexible point-and-click technology which lets YOU define how identity results are presented. Businesses can define their own criteria and automatically escalate the verification to a secondary level in order to complete the pending customer transaction.
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• Real-time verification • Easy implementation • Flexible configuration Dynamic Decisioning • Comprehensive and robust reporting • Ability to analyze processes and make immediate changes • Permission-based access About IDology IDology, Inc. provides real-time technology solutions that verify an individual’s identity and age for anyone conducting business in a consumer-not-present environment to help drive revenue, decrease costs, prevent fraud and meet compliance regulations. © 2014 IDology Inc. ExpectID is a trademark of IDology Inc.
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Web: www.IDology.com