Identity - Compliance - Fraud Know Your Customer (KYC) How well do you Know Your Customers?
8/21/2014
1
Know Your Customer (KYC) Rules • What is KYC?
• Governs transactions made by financial institutions with potential clients and customers • Ensures that financial institutions and businesses do not knowingly or unknowingly facilitate money laundering • Accomplished by organizations through the use of identity verification techniques to establish the true identity of customers from the onset
How do KYC Rules Help Organizations Know Customers? • Compliance with Regulations
• KYC Rules vary by country • In the US, the USA PATRIOT Act requires businesses to follow KYC Rules in order to prevent money laundering and/or terrorism financing
• Fraud Prevention
• By establishing the identity of customers, organizations ensure that they are doing business with legitimate accountholders • This prevents potential fraudsters from accessing products and/or services
• Ease of Access/Customer Satisfaction
• By speeding up the process for verifying identities, companies increase customer satisfaction and also make it easier to assess potential risks when processing transactions • Customers appreciate the protective measures being taken to safeguard personal information
Effective KYC Diligence • To help standardize KYC data collection, organizations can ask a series of questions based on the V3 Challenge: • The Variety of data that requires analysis • The Velocity at which this data must be analyzed and its rate of change • The Vagueness of the data which requires analysis – often conflicting, unclear and biased.
Incorporating Additional Identity Intelligence • Organizations need to do more than just remain in compliance • Going a step further by incorporating identity verification and fraud prevention tools will help you detect any discrepancies and enable you to dynamically decision off of identity, activity, location and devicebased attributes • This way you can quickly and automatically open more accounts, lower operating costs, and increase efficiency and revenue – all while preventing fraud and remaining in compliance
• It’s time to examine your current processes so you can identify room for improvement and find a solution that is tailored to your needs.
IDology’s KYC & Fraud Prevention Platform • Identity verification that helps you drive revenue, deter fraud and meet compliance. • Advantages you can expect: • Drives revenue through faster transaction approvals • Decreases costs through reduced manual review processes • Promotes customer privacy and protects your business from fraud • Provides flexible control for businesses to change rules and criteria settings • Helps you meet compliance regulations • Improves customer satisfaction by requiring minimal personal identifying information
• For more information go to www.IDology.com
IDology Customer Satisfaction Survey “I like that I don’t have to think about it much” -Online Training Customer
100
90% Rank their overall experience as very satisfied and satisfied.
80
99%
90
90%
88%
“I like the customization available for each enterprise and how each verification delivers either a pass or fail result.” -Customer, Prepaid
70 60
“IDology is constantly working to develop new features and tools.” - Customer, Financial Services
99% Rank products & features much better, better or the same as the competition.
50
88% Would recommend IDology services to other people.
40
“I am impressed by the 30 ongoing commitment to innovation and real service mindset from the company.” 20 - Customer, Banking
Experience Neutral
Advocacy
Products
“Solid customer care. Knowledgeable and friendly.” - Customer, Financial Services