Voices of the Americas and the Caribbean

Page 28

communication THE RED CROSS NEAR YOU WHATSAPP LINE ON COVID-19

In order to respond to the doubts and queries of people about COVID-19, the Red Cross WhatsApp Line was launched in Peru, where operators and health personnel are in contact with communities. This line was created in response to misinformation, questions, and rumors that were being heard in the country in regards to COVID-19. Any person who is in Peruvian territory only has to send a text or voice message to +51 953 746 543, and will automatically be in contact with the Red Cross to receive accurate and relevant information. This tool also helps to monitor what rumours or fake news are spreading in the country, and what information gaps exist, in order to generate messages to respond to them.

ďƒŚ Contact information

International Federation of Red Cross and Red Crescent Societies Americas Regional Office Diana Medina, Regional Communication Manager | diana.medina@ifrc.org Diana Arroyo, Senior Communication Officer | diana.arroyo@ifrc.org

@ifrc_es

@ifrc_es

IFRC

IFRC

www.ifrc.org/americas


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