Scammers impersonate airline customer service reps
By SAMUEL LEVINE | CONSUMER EDUCATION SPECIALIST
Most people can probably agree that there are few things more frustrating than airline delays or cancellations that leave you stranded at the airport. Whether the issues are the result of an unprecedented event like the Crowdstrike glitch that grounded thousands of flights worldwide, or more common disturbances like weather delays, desperate travelers often turn to social media for help from the airlines. Opportunistic scammers know this, and they’re lurking behind fake accounts trying to steal travelers’ information. Scammers crawl social media looking for posts from upset trav-
elers. They reach out to them through fake social media accounts and pretend to be an airline customer service representative who's there to help. The scammers ask passengers for a slew of information, like their booking confirmation number, phone number, or bank account. Or they send passengers to a spoofed site that harvests their personal information and use it to steal the passenger’s identity or rack up charges on their accounts.
If you’re dealing with travel troubles, here's how to avoid getting re-routed to an airline impersonator: Log in to your airline account and contact customer service through the airline’s official app, website, chat, or phone number.
Money Matters
If you’re at the airport, speak to a customer service representative in person.
If you reach out through social media, find the airline’s official social media page on their website. Look for a verification symbol or badge. And never give out personal information on social media.
If someone stole your personal information, go to IdentityTheft. gov to report it and get recovery steps. And report imposters to the FTC at ReportFraud.ftc.gov. Visit FlightRights.gov to learn about the airline passenger protections you are entitled to, or to file a complaint with DOT if an airline is not treating you fairly.
Alvaro Puig is the Federal Trade Commission Consumer Education Specialist
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Hello East Texas,
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Paula is a proud graduate of UT Tyler. Go Patriots! She is an expert in marketing, public relations, social media, special events and community engagement.
Paula has been honored with multiple awards and featured in several articles.
Moreover, she was selected as one of UT Tyler's 40 Under 40
Finalist for her career success, commitment and involvement in the East Texas communities which aligns with the infinitieplus magazine’s mission of highlighting businesses, positive community- based events, and impactful individuals.
Paula is passionate about collaborating with communities and igniting inspiration.
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Paula Jimenez
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oycelyne Fadojutimi, Ph.D. J Publisher
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VOLUME 14 | ISSUE 08
Money Matters
Scammers impersonate airline customer service reps
Education
Cover Story
Dr. Marla Sheppard:
Innovative and transformational leader takes a deep dive into Longview ISD
Business and Finance
Don’t let your money go down the drain
Inspiration
Whose side are you on
Business and Finance
Healthcare career-training company targeted military with false promises
Puzzle
Ut Tyler Longview University Center Breaks Ground Trivia Test
Dr. Marla Sheppard arrived to Longview Independent School District (LISD) highly accomplished. According to Longview ISD Board of Trustees President, Michael Tubb, Dr. Sheppard stood out from the very beginning of the hiring process. He described her as “impressive.” It all started, “From her resume to her video interview, to the in-person interviews, through contract negotiations, and now being employed with LISD since July 1st.”
Longview Chamber of Commerce Reach Team Members at a ribbon cutting: Charlotte Davis, Angela Hanley and Paula Loden
Dorrie DeLand and Dayton Cargill
UT TYLER LONGVIEW UNIVERSITY
CENTER BREAKS EXPANSION GROUND
The University of Texas at Tyler broke ground on the expansion of the UT Tyler Longview University Cen-
ter. The 10,144-square-foot annex will add a 65-person classroom, multipurpose lab space, nursing skills and health assessment labs, along with centralized study spaces. The new facility allows for the expansion of bachelor’s and graduate degree programs in Longview and Gregg County.
“This expansion will allow
us to introduce new nursing and science programs and increase our presence in Longview, helping meet education needs and provide more support for health care services across the region,” said UT Tyler President Julie V. Philley, MD.
The new building will particularly contribute to the continued growth and expansion of the nursing program, which is projected to see an increased enrollment by 20 percent minimally over the next two years, according to Dr. Rodney Ellis, UT Tyler
LUC director.
“We are excited about this new facility, which helps with our collective impact and projected growth on the nearly 50 acres on the campus,” Ellis said. “We look forward to being an anchor for growth in northeast Longview as more and more public and private investment is made here, spurring continued economic development in the area.”
The LUC expansion will also provide shared classroom space for LUCKilgore College partnership general education programs
and dual enrollment instruction for the UT Tyler University Academy campus in Longview.
Project completion is set for fall 2025. The first phase of road work has already been completed, Ellis added.
The Longview University Center offers students in Longview and Gregg County cost-saving convenience, greater flexibility in scheduling their classes and reduced travel expenses, all while receiving a UT Tyler degree.
LUC currently offers nursing and industrial technology degree competition courses as well as education and business management courses.
For more information, contact Ellis at rellis@uttyler. edu, or visit uttyler.edu/ academics/collegesschools/ longview/index.php.
LUC Groundbreaking Ceremony: L-r: City of Longview Mayor Kristen Ishihara, UT System Board of Regents
Chairman Kevin Eltife; UT Tyler President Julie V. Philley, MD; The Honorable Gregg County Judge Bill K. Stoudt; and UT Tyler LUC Director Dr. Rodney Ellis.
UT Tyler LUC Front Perspective
UT Tyler LUC Rear Perspective
Dr. Marla Sheppard: Innovative and transformational leader takes a deep dive into Longview ISD
Says, “I want us to be the best. I don't want us to be just a premier district...I want us to be The Premier District."
By JOYCELYNE FADOJUTIMI www.infinitieplusmag.com
Dr. Marla Sheppard arrived to Longview Independent School District (LISD) highly accomplished.
According to Longview ISD Board of Trustees President, Michael Tubb, Dr. Sheppard stood out from the very beginning of the hiring process. He described her as “impressive.” It all started, “From her resume to her video interview, to the in-person interviews, through contract negotiations, and now being employed with LISD since July 1st.”
Dr. Sheppard received her Bachelor of Science degree in Biomedical Sciences from Texas A&M University in College Station. She pulled down her masters and Doctorate degrees from the University of Houston. She and husband Dr. Daniel Sheppard are totally devoted to each
other and their children Ashley, Jonathan, and Jeremiah.
Furthermore, her expertise in education is non-pareil. This former Houston ISD Secondary Teacher of the Year is first in many professional positions.
For example, she was the first female principal at the historical Jack Yates High School founded in 1926 in Houston, Texas. She took Yates from academically unacceptable to Texas Education Agency (TEA)
“Met Standard” with academic distinction in Mathematics. But wait, that is not all. All sanctions against Yates High School were also removed. It is important to note, Yates is just one of many schools she snatched from the jaws of academic failure to the sea of academic excellence. She did the same in Kansas.
Moreover, Dr. Sheppard’s vast and diverse experiences include Assistant Superintendent of School Leadership in Fort Bend ISD and Deputy Superin-
tendent in Kansas City Public Schools. Wherever Sheppard went, academically underperforming schools were turned into high academically achieving schools. As a result of her transformational and authentic leadership in education, she is a recipient of the prestigious Marcus Foster Distinguished Educator Award.
Currently, Dr. Marla Sheppard, again the first African American woman to lead Longview ISD is making the most of her first 100 days listening and learning the ropes of her new position. In addition, she is acquainting herself with the whole school district proudly known as the Lobo Nation and the city it serves. Hence, she already spoke at Longview city council snatching every opportunity to learn all she can, loving and cherishing every minute.
For example, she savored every moment the week she met
with LISD executives and staff including community members.
"It has been wonderful," she said. "I've had a wonderful day. It has been one of the best days of my life. Just being able to meet them and being able to experience this opportunity."
Dr. Sheppard was born into
education. Her mother was a teacher, and her father was a principal, so the field of education is where she matured.
At thousands of supper tables, she absorbed the intricacies, specifics, and importance of the learning process, but she and her brother took vastly
different paths.
"How do you end up with one kid who has a doctorate degree, and another kid who gets in trouble with the law,” she asks. "The big difference was education, and for me it has become a mission."
Contd. on Page 10
LISD Board of Trustees President Michael Tubb, Dr. Marla Sheppard and Dr. Daniel Sheppard
According to Sheppard, her goal has nothing to do with students' zip codes or their school experiences prior to her arrival. Regardless of their backgrounds, she is bent on ensuring they achieve such a high level of academic preparation that they do not have to worry about having their futures chosen for them. They get to choose where they want to go and what they want to do because of their academic achievement.
Since her parents had to take her out of the neighborhood schools she attended and place her in other schools in order for her to receive a quality education, she hopes to see the day when every school provides its students the first-rate teaching they need and deserve as a civil right. Hence, one of her first projects in this mission is Bailey Elementary School whose academic performance is subpar compared to other LISD elementary campuses.
"I'm open to hearing what the additional resources are that the children there need to be successful," she says. "I want to hear and learn about what's needed over there because I'm definitely open to giving them what they need."
Besides Bailey ES performance, academic /parental involvement in Longview ISD is not where it should be. Many researchers including Abrams
& Gibbs, 2002; Epstein, 1995; agree that rates of parental involvement are lower in low-income communities.
Sheppard has plans to turn that tide around for good. She is deeply committed to advancing parental involvement in children’s learning process, and she intends to employ a hands-on approach. Her plan is to set a positive example by being highly visible in student interaction and incredibly involved in both school district and civic activities. She sees this as the best way to be on personal, effective terms with the community through open lines of communication that keep her informed of issues and challenges to be addressed.
"My plan is to be involved in this community as much as I possibly can," she says. "That would be at churches and football games so people will feel comfortable talking to me."
Hence, she believes community/parental involvement is a process that differs from city to city. By learning specifically what Longview ISD needs, she will determine how to tailor her approach to whatever is best locally. She will also extend this notion to parents so they can offer their services in whatever capacities that suit them best. She hopes this will motivate parents and young minds to look at learning as
something that is permanently in style.
"That's the first thing, making sure that we put things in place so that everyone can feel a sense of it's cool to be smart," she says. "We have to make sure that not only do we celebrate it but provide support."
Moreover, she does not intend to offer a "one size fits all" approach to academics but aims for providing every student learning environments and methodologies that dovetail to his/her needs. She believes in "embracing the all" so that the LISD has something to offer every single youngster socially, academically, and emotionally regardless of such differences as ethnicity.
"When you think about African American children the question is 'what is that?'" she says. "It's not an achievement gap...it's an opportunity gap. What are the opportunities that are needed so that every child can succeed?"
On a different note, athletics, especially football is ingrained in Texas high schools including the Lobos as evidenced by the mammoth crowds at Friday night football games. Balancing academics and athletics can be a delicate issue. Nonetheless, Sheppard already scored a touchdown with her academic game plan.
Contd. on Page 12
Dr. Marla Sheppard
Her determination to provide second-to-none education to every student extends to athletics. She looks upon sports as an integral aspect of education to be concentrated on with intensity. The athletic field is an excellent avenue to scholarships that make it possible for many student athletes to fund higher education provided these sports-oriented scholars also earn their way in the classroom.
"I feel like athletics are a critical part, but I also believe
you can't access the benefits you can receive from athletics unless you're a solid student," she says. "We have to make sure we create solid students as well as solid athletes for those who choose that route."
Importantly, Sheppard is inheriting an “A” rated district. Taking the LISD to higher heights is another one of her objectives. Once more, she plans to learn as much as possible. Consequently, she devised a "100-day plan" consisting of her meticulously
learning as much as possible about the city, its students, community leaders, parents, school district staff and staff office employees. Once she has amassed sufficient information on all the needed details affecting her in her new position, she will be in a position to address these issues.
As of the writing of this story, Right now, she is awaiting official results of her queries into the district's overall status, which should be ready before the end of August. She then will drive
forward in her quest to make the district "better and better and better because I want us to be the best. I don't want us to be just a premier district...I want us to be the premier district."
Dr. Sheppard’s determination to constantly improve Longview's schools encompasses athletics, college preparation and career readiness. She promises to reveal her master plan in its entirety when she finishes her 100-day evaluation/investigation. Until then she is holding back from outlining specifics. Still, her competitive nature makes success inevitable.
She is a native Houstonian who loves her seafood but has spent the past twenty-nine years concentrating mainly not on her table fare, but on her career, and then on using this preparation to help others, serving on various capacities in the education field.
Dr. Sheppard’s long and extensive experience as an educator has adequately prepared her soundly for her new post in the Pineywoods of Deep East Texas. Her career has totally immersed her in the enrichment of young minds and preparing them for successful futures in a wide spectrum of vocations. The countless methods she has seen, experienced and employed in her years of educating children have taught her how to assess and talk with people while also bringing an
“She’s a leader with a proven track record that has been eager to take the next step as a superintendent and lead a district forward. She can make decisive decisions and put the right people in the right place.”
- Michael Tubb, President, Longview ISD Board of Trustees.
array of innovative methods she has used to accomplish success.
From her very first visit, she has felt a strong connection to Longview. "I love how the community wraps around the schools here and how the schools were performing well," she says. "It feels good, and when I am here, I feel like I am at home."
President Tubb added, “I
have described her multiple times as “A General,” due to the fact she can take charge and lead without hesitation. She’s the right “woMAN” for the job, and the best is yet to come. GO LOBOS!”
For this reason, Dr. Sheppard’s new home, the Lobo nation and the city of Longview can look forward to astounding developments and a tenure replete with mega success.
Business and Finance
Get a master’s degree in Back-to-School Shopping
Before you begin shopping, make sure you have a budget. Whether you’re shopping for essentials or splurging on big-ticket items, a little planning and research can go a long way in ensuring you get the best value for your money.
By MECHELE MILLS
It is back-to-school season for students of all ages, which means, students and their parents are gearing up for backto-school shopping.
The National Retail Federation(NRF) estimates that nearly $126 billion will be spent on back-to-school and back-to-college shopping this year. According to the NRF report, the state of the economy continues to affect back-to-school shopping habits with approximately 39 percent of shoppers doing more comparative shopping, purchasing store brand or generic products, and looking for sales to save money. Better Business Bureau reminds consumers that coming up with a game plan early on will go a long way this school shopping season.
BBB recommends the following tips when looking for school-related items:
In-person shopping
• Before heading to the store, make a list of items you need. This helps you stay focused and avoid impulse purchases.
• To avoid crowds and ensure you get the best selection, start your shopping early in the season.
• Compare prices between retail stores, save coupons, sign up for email alerts, and redeem any cash-back or rebate offers. This will help you get the best deals and stay within budget.
• Understand return policies, especially for electronics and clothing, in case you need to make exchanges or returns.
Research big-ticket items
• Look for reviews from credible sources to understand the pros and cons of different models.
• Check specifications. When buying new equipment, check with your child's
school to learn about any technical requirements and determine if any changes are necessary to the home's high-speed internet. Before purchasing an expensive laptop, tablet, or computer accessory, research the brands, warranty, customer reviews, and prices at various stores to ensure the best deal. Also, look up the retailer's reputation on BBB.org.
• Many tech companies, such as Dell offer discounts for students. Verify eligibility and take advantage of these savings.
Shop smart with sales and tax-free weekends
Plan ahead. Sales Tax Holiday for Texas begins on Friday, August 9 and ends at midnight on Sunday, August 11. These are ideal times to buy school supplies, clothing, and electronics without paying sales tax.
• Decide which items are most
crucial to purchase during these sales to maximize your savings.
• Look for opportunities to combine store sales with manufacturer rebates or coupons.
Ask about discounts
• When shopping in person, inquire if there are any available discounts, especially for bulk purchases or floor models.
• Sign up for store loyalty programs which can offer exclusive discounts and points on purchases.
• Some store discounts are available to students with
either a ".edu" email address or a student ID. If you're a student or have a student in your family, ask if there are any student discounts available.
• Many communities and organizations host school supply drives where you can either donate or receive supplies. Check with local schools, community centers, or nonprofits.
Consider buying in bulk
• Team up with other parents. Consider pooling resources with other parents to buy supplies (like paper towels, tissues, wipes, hand sanitizer) in bulk, which can be more cost-effective.
• Warehouse stores. Check out warehouse clubs like Costco or Sam's Club for bulk deals on school supplies and snacks.
Shop wisely and safely online
• When shopping online, be wary of "clickbait" ads that feature items that imply that you may want or need them based on your search history. Scammers could
be trying to drive you to a different website to steal personal information potentially. Take note of the ad and go to the store's website by directly typing into the search bar. Note the website's privacy policy and contact information, and always use a credit card when purchasing.
• Shop on reputable websites. Ensure you are purchasing from well-known and trusted websites. Look for HTTPS in the URL.
• Use secure payment methods. Opt for secure payment methods like credit cards or payment services that offer buyer protection. Go to BBB Back to School HQ for more helpful tips on surviving this school season. To find online retailers you can trust, go to bbb.org. To report fraudulent activity or unscrupulous business practices, please call BBB at 903-581-5704 or use BBB ScamTracker. Learn more about BBB Accreditation Standards and BBB Standards for Trust. Remember, great businesses are out there. Always look for the BBB seal; it’s the Sign of a Better BusinessSM. Start with companies you can trust by going to bbb.org.
Mechele Agbayani Mills is President and CEO of BBB Central East Texas.
Don’t let your money go down the drain
By MECHELE AGBAYANI MILLS
Whether you own or rent your home, at some point, you are going to have a plumbing issue. Plumbers are often in high demand. One recent study reported that more than one-third of U.S. homeowners have called a plumber in the last two years. That same study found that 7 out of 10 individuals unsuccessfully tried to fix a plumbing issue themselves. Consequently, they had to call a professional. Whether it is a running toilet or a burst pipe, how you react in an emergency is important to fixing the problem.
Better Business Bureau (BBB) recommends the following tips to help with your plumbing project or deal with an emergency plumbing disaster:
Plan.
Know your plumbing system before disaster strikes. Locate the main water valve as well as all isolation valves on the individual lines. Purchase plumber’s tape and keep it alongside a plunger and some wrenches.
React.
As soon as you realize there is a problem, shut off the main water valve or the isolation valve to stop the water flow. If you turn off the main water valve, remember also to turn off the water heater or set it on pilot to prevent hot water from building up inside. Get several estimates. There are many variables in pricing for different plumbing companies. Check if the estimate is a flat rate, including materials, or if materials will be charged separately. Make sure it
is clear what the estimate includes. Contact several plumbers to obtain detailed written estimates for your project. Compare the estimates to understand the scope of work, costs, and any potential variations. Be cautious of unusually low or high estimates and ask for clarification if you need further understanding. Use BBB’s Get a Quote tool to get estimates from several BBB Accredited Plumbers.
Research and read reviews.
Before deciding, research potential plumbers online on BBB.org and read customer reviews. BBB profiles often include customer feedback, ratings, and any reported complaints. This information can provide valuable insights into the company's track record and customer experiences.
Ask before you buy.
You may want to buy fixtures or products for your plumber to install. Check with the plumber first to ensure they are willing to do this, as some companies do not provide this service. If you buy the products, look for items with the Uniform Plumbing Code stamp or approval from The National Sanitation Foundation (NSF). If the product fails, you may be responsible for removing or fixing it, not your plumber.
Verify licensing and insurance.
check that the company is licensed and properly insured.
A licensed plumber has met certain requirements and possesses the necessary skills to perform quality work. Insurance coverage protects you and the plumber in case of accidents or damages during the project.
Dealing with plumbing issues is never any fun, but it’s important to be prepared when a situation arises. Go to bbb. org to find a plumber you can trust. For more information on hiring a plumber, head to the Plumbing HQ or review
BBB's plumbing industry report. BBB Accredited
plumbers adhere to BBB’s Accreditation Standards. Likewise, by going to BBB. org to find a plumber near you, you can check reviews and read how the business resolved any complaints. Remember to look for the BBB Seal- It’s the Sign of a Better Business SM .
Education
UT Tyler PhD Student Selected for Jonas Scholars Program
First to receive recognition in UT Tyler history
Jonas Nursing and the American Association of Colleges of Nursing selected Ryan Schalles, a PhD student at The University of Texas at Tyler School of Nursing, as a member of the Jonas Scholars program 20242026 cohort, making him the first recipient of this recognition in UT Tyler history.
To be selected for the program, students must be nominated by a faculty member. Schalles was nominated by Dr. Barbara McAlister, School of Nursing assistant dean for graduate programs.
“Being named a Jonas Scholar is a remarkable achievement for Ryan Schalles and a significant milestone for the UT Tyler School of Nursing,” said Dr. Barbara K. Haas, School of Nursing dean. “We are immensely proud of him—and grateful to Dr. Barbara McAlister for supporting Ryan. Her dedication to mentoring and guiding our students is invaluable and reflects the commitment typical of the
UT Tyler School of Nursing faculty.”
Jonas Nursing and AACN select 63 doctoral nursing students from around the nation for their passion for teaching, academic achievement and research excellence. Each member receives financial support, mentorship and a curriculum designed to educate them to become successful future faculty members. The program aims to improve health care by expanding the pool of PhD- and DNPprepared nurses needed to educate future nurse leaders.
“I am incredibly excited— and proud—that Ryan Schalles has been named a Jonas Scholar,” said McAlister. “I look forward to seeing the significant impact Ryan will make in the field of nursing education and leadership.”
Schalles graduated with his Master of Science in Nursing and his Bachelor of Science in Nursing from Texas Tech University Health Sciences Center. He currently serves as an assistant professor and
founding faculty member at the University of North Texas Health Science Center. As a Marine Corps and Army veteran, he is deeply committed to improving the lives of American veterans and their families.
“I am deeply honored to be selected as a Jonas Scholar,” said Schalles. “This recognition not only affirms my commitment to advancing veteran health but also provides a tremendous opportunity to contribute meaningfully to the future of the nursing profession and health care. I am grateful for the support and guidance from the faculty at UT Tyler and excited to represent our university on a national stage.”
WHOSE SIDE ARE YOU ON
By MICHAEL GUIDO
During one of the civil wars in Italy a regimental leader was having a difficult time recruiting soldiers to fight. To solve his problem, he was going from city to city looking for people to join him. Many joined him bringing with them their swords and guns.
One old lady was so moved as she saw the response that she wanted to join in the battle. So, she grabbed her broom, put it over her shoulder and began to march with the men.
Many laughed at her, and one person jeered from the
crowd, “What are you doing old lady? What good are you?”
“Not much,” came the answer, “but at least everyone will know whose side I’m on.”
Every day we are confronted with choices that reflect our allegiances to Christ. Often they are subtle and do not require much effort and get little attention from others.
Sometimes the call to obedience may result in revolutionary changes and completely upset lifelong plans and dreams.
Surely there have been times when all He asked was to “be still and know that I am God.”
Prayer: Heavenly Father, we are always available when You call us to serve You. We pray, however, that when You call we will respond in faithful service. In Jesus’ Name, Amen.
Scripture For Today: Yes, ask me for anything in my name, and I will do it! “If you love me, obey my commandments. John 14:14-15
The call varies but our response to be faithful to Him is always optional. We either turn toward Him and do as he asks us to do or turn away from Him and follow our selfish ambitions. To choose is not optional.
Business and Finance
Healthcare career-training company targeted military with false promises
By TERRI MILLER
The FTC says online healthcare career-training company Career Step targeted people
— including military servicemembers and spouses — with false advertisements and other illegal tactics. Learn what the $43.5 million settlement means for some current and former students.
To enroll more than 150,000 students, the FTC says Career Step falsely advertised that over 80% of its graduates get jobs in their field (not true) and that partnerships with well-known companies like CVS and Walgreens resulted in jobs for students (they didn’t). It also promised students would complete programs in less than six months (most needed much longer) and get placed in required externships (most never were). Instead, says the FTC, students paid for
programs — sometimes with military education benefits — that most couldn’t finish. That’s because students often had trouble accessing the coursework, weren’t placed in necessary externships, and didn’t get the support Career Step promised.
The FTC says only about 25% of enrolled students completed the programs. And only about 8% of those students found employment. To “help” students, Career Step often pushed them to purchase more time to complete programs they’d already paid for. Or offered “free” extensions in exchange for posting reviews on sites like Google, Better Business Bureau, and Trustpilot.
To settle the case, Career Step will automatically cancel $27.8 million in debts owed by current or former students who enrolled between February 2020 and February 2023. And it will have those debts deleted from students’ credit reports,
give students access to their diplomas and transcripts, and change how it will operate and advertise. Career Step will pay another $15.7 million to refund former students. The FTC will automatically send payments to eligible students — no need to apply or submit a claim. Updates and more information will be posted at ftc.gov/refunds. Before you spend military education funds or other benefits, compare programs with free online tools like TrainingProvidersResults. gov and College Scorecard. Recruiters often get paid by the number of students they bring in. If they’re rushing to you enroll, walk away. And if you’re enrolled in a school that’s not living up to its promises, report it to the FTC at ReportFraud. ftc.gov and your state attorney general’s office.
Terri Miller is FTC Consumer Education Specialist
Cadence bank appreciates realtors
By IP STAFF REPORT
According to Roberto Monsivais, community development lender with Cadence bank, his bank held an event with sumptuous food great door prizes to thank local realtors because they work very hard to provide professional real estate services for new and experienced homeowners, and investors.
This is the first time Cadence bank organized a real estate mixer. Bankers and realtors connect via seminars, continued education classes etc. etc. “With several services offered locally and state-wide, we are very appreciative that local realtors allowed us the opportunity to help their cus-
tomers,” said Monsivais. Thanks to branch managers, bank staff, and referral partners, who donated their time and talents in addition to local businesses who donated their treasures -great door prizes.
Lifestyle Options and Senior Care Services
Living | Longview, Texas
Realtors Lori Keebaugh, Linda Voyles and Mortgage Banker Roberto Monsivais.
Delectable Charcuterie celebrating realtors
Qualities women bring to business
Women continue to thrive in the workforce.
Wells Fargo reports
that, from 2019 to 2023, the growth rate of women-owned businesses outpaced the rate of men-owned businesses in relation to number of firms, rate of employment and revenue earned. LinkedIn also indicates there are 114 percent more women entrepreneurs now than there were 20 years ago.
Every business owner or employee brings something unique to the employment landscape and certain characteristics are universal, regardless of gender. Still, there are certain qualities that women bring to the workforce that can help businesses excel. Forbes indicates women employees offer traits that can help drive engagement, productivity, satisfaction, and various other attributes. The following are some of the traits women may bring to business.
Emotional intelligence
Women First Jobs says that women often bring high emotional intelligence to the table. Emotional intelligence involves understanding and managing emotions and the emotions of others. Women may be more inclined to understand different perspectives and to help resolve conflicts and build relationships.
Collaboration
Women employees often have traits that can foster collaboration in the workplace, such as reading non-verbal cues and willingness to take turns in conversations, indicates Forbes. This can help everyone collaborate more effectively.
Room for improvement
Women in the workplace continually seek opportunities for improvement, advises Sparklight Business. This can involve taking advice from other workers and peers. Women leaders embrace opportunities to do things better and work to improve their skills for the greater good.
Communication
The IWEC Foundation, which empowers women entrepreneurs, says women tend to be effective communicators and often make great leaders because of this trait and their ability to inspire others. Communication often is key to any relationship, whether personal or in a business setting.
Organization and planning
Women may excel at organizing and planning. Women can look at things with a detail-oriented eye and recognize flaws in plans even before getting started. This means women can be in charge of distributing workloads or organizing the schedules of others.
Adaptability
Even though it is a cliche, women tend to be natural multi-taskers. Handling multiple jobs at the same time means women can adapt to changing situations. Generally speaking, there are some inherent characteristics women may possess that can make them viable assets as business owners or leaders in their fields.
4. Women respond to stress differently.
Healthline indicates women have a higher percentage of perception of stress than men, and also are more apt to realize they must manage it. Seventy percent of women have tried to reduce stress over the past five years.
6. Women are more likely to cancel plans due to stress than men; despite realizing they could use more social support.
7. Stress can disrupt hormonal balance in women, leading to menstrual irregularities.
5. Research reported on by the American Psychological Association says women are more likely to internalize stress, leading more readily to both physical and mental disorders. Men tend to be better at disassociating from stress.
8. Stress can trigger increased pain sensitivity, making women more prone to tension headaches and migraine attacks. Stress can take its toll on anyone, including women. Recognizing help is needed, setting measurable targets and being realistic about managing stress can help women feel better.
Warning signs of mental health issues
Various mental illnesses are more common among women than men, including depression and anxiety. The Mayo Clinic says it’s common to have mental health concerns from time to time, but when one of those concerns becomes frequent or affects one’s ability to function, it becomes an illness. According to Clearview Treatment Programs, women often live with mental illness for months, even years before seeking treatment. Individuals may not realize the severity of their conditions, or they may mistake mental illness for stress or feeling overwhelmed. Women may not be inclined to discuss their issues and, in turn, fail to receive prompt care. Signs of mental illness vary, depending on the disorder and additional variables. A condition may affect a person’s emotions, behaviors and thoughts. Some signs of a burgeoning mental illness include:
• Significant changes in sleep habits, which may include sleeping more or not at all.
• Changes in eating behaviors, which may include binge eating or going without food.
• Women tend to internalize mental illness, and symptoms can include ruminating, withdrawal from activities and generally retreating from life.
• Physical conditions that cannot be explained, such as headaches, stomach aches, chronic pain, and even high blood pressure.
• Emotional lability, which means rapid mood swings from happiness to anger and sadness.
• Confused thinking or a reduced ability to concentrate.
• Excessive fears or worries.
• Detachment from reality, resulting in delusions.
• Trouble relating to situations and people.
• Changes to sex drive.
• Excessive anger or hostility.
• Suicidal thoughts or attempts.
Mental illness can affect anyone. According to research, women may have a higher propensity to develop certain mental health conditions and thus need to be aware of the symptoms of those disorders. Anyone in crisis should call 911 or their local emergency number immediately.
"I tell all my defendants that 'addiction is picking that one thing over everything, and that recovery is picking everything over that one thing,'" she says. "I encourage them to pick everything (life, freedom, job, family, etc. etc.).”
Despite all she has accomplished in classrooms and courtrooms she is versatile and industrious in everything she does.
Here are somethings many do not know about Presiding Municipal Judge Donna Blalock:
• She knows how to use a roto rooter. Her parents taught her to use one.
• She was raised on a farm in Llano, Texas, where she was born.
• Due to her long career in working at Community Supervision and municipal court position she plans to run for Justice of the Peace for Precinct 1 in 2027. But wait, that is not all. There is more. Her faith plays a particularly important role in her life.
Her faith in her Lord and Savior Jesus Christ insures she realizes no one is better than anyone else (herself included,) but His guidance places her in a position to generally make wiser decisions than those she
interacts with on her jobs. She is also careful to treat others the way she expects to be treated. This leads her to participate in various public service capacities. Previously, she participated in the following:
• Longview Cattle Barons' Ball,
• Sat on the board of directors of the Longview Room
• Worked with Longview Child Development
• The Boys and Girls Club
• Served as a celebrity dancer for seven years in the CASA Blue Jeans and Ballgowns. Her current capacities are equally impressive. She serves on various Boards including:
• Wellness Pointe
• Education by Design as it strives to provide youth and adult indigenous training in an effort to achieve redevelopment of blighted communities
• Board secretary for the Martin's House Children’s Advocacy Center and assist in its campaigns to raise positive awareness of child abuse and to insure no children who are affected by abuse fall through the cracks, but are heard from, rescued, and provided all services needed to achieve their future safety and well-being.
She even finds time to further this Longview’s cultural enrichment.
"I participate in Artsview Longview Broadway Show and serve as Princess Jasmine for events/community in my spare time," she says.
It is amazing she has any spare time with everything she eagerly keeps on her plate. She ardently invites all East Texans to these upcoming events:
1. Princess and Hero Toy Drive for Upshur County Blue to benefit the Upshur County Blue Santa, Thursday, August 15, 2024, at Gilmer Civic Center from 5:00 to 8:00 p.m.
2. Artsview Theater: Broadway at the View, September 1315, 2024.
3. Downtown Longview Treasure Hunt, Saturday, March 22, 2025.
4. The Martin House Bags, Boots and Bingo--Tuesday, April 25, 2025, at Maude Cobb Convention Center.
5. Princess in the Park, May 10, 2025, at Longview Arboretum.
For additional information call Gregg County at (903) 237-2643 or the city of Big Sandy at (903) 636-5534 or follow her on Jasmine's ETX Ventures on Facebook.
8things women should know about stress
When stress becomes chronic, it can be negative and destructive, making it hard to adapt and cope. Chronic stress is a concern for many women. The Office on Women’s Health says women are more likely than men to report symptoms of stress, including headaches and upset stomach. They’re also more likely to have mental health conditions that are exacerbated by stress, including anxiety and depression. Learning the facts about stress can help women care for their mental well-being. Here are eight things to know.
1. Stress can manifest in emotional, cognitive or physical symptoms.
Notable physical symptoms include muscle tension and headaches as well as fatigue and low energy. Emotional symptoms may include increased worry, mood swings or irritability.
2. Stress can lead to unhealthy habits.
Women have higher risk of overeating due to stress and may become inactive or smoke to cope with stress, says the American Heart Association.
3. Common causes of long-term stress include poverty and financial worries.
Women in poverty who care for children or other family members may develop more severe stress, says the Office of Assistant Secretary for Health.
DONNA BLALOCK: A LADY OF MANY TALENTS
By JOYCELYNE FADOJUTIMI www.infinitieplusmag.com
Donna Blalock is married to John.
Donna is an immensely proud of her college-age son Jack and his high schoolage brother David. Donna’s parents were born in Mexico and have lived in Texas for more than fifty years. Like them, she speaks Spanish and English flawlessly and uses this ability to serve others. Her mother and father also taught her to be selfsufficient.
"My parents taught my two sisters, my brother and I very strong work ethic – not to not ask for handouts from anyone," she says. "We were taught to obtain a second job to make ends meet; and/or to have extra cash and to help someone else in extreme need. I feel they taught me to 'be a giver, not a taker.'"
Her mother's influence remains a powerful guiding force as she is careful never to judge others, to be gracious and provide advice to improve the lives of those around her. This includes her own extended family as all twenty-four of them stay in close touch, getting
together on holidays and always being available for each other in times of crisis. Her splendid education prepared her for a career in public service.
Donna holds a B.S.E. in secondary education with a major in Spanish and minor in sociology. She became (and is) certified as a Spanish teacher, but after one year in the classroom she changed direction.
"I chose education because I thought I wanted to be a publicschool teacher," she says. "A friend told me about applying at Gregg County Community Supervision because they were seeking a bilingual officer."
That was in 1997. She is still there, working as a Misdemeanor Community Supervision Officer. She oversees defendants, insuring they follow court orders while she reports violations and participates in the imposition of intermediate sanctions. This is all part of her goal for rehabilitation. Her twenty-seven years of serving in this capacity have been a great help in her after-hours job as a municipal judge for the past twenty-one years. Being
bilingual and familiar with the court system make her a natural for this position.
"I began moonlighting as an associate municipal judge in the evenings in nearby small towns," she says. "I currently serve as the presiding municipal judge in Big Sandy on Wednesday evenings twice a month."
She is the region's only bilingual judge certified in interpreting. She savors her work in the courtroom, performing weddings in English and Spanish and assisting in every way possible for those who enter her courtroom. In addition, she assists East Texans by providing them with information on referral agencies, directs them to rehabilitation and outpatient programs, helping them find work, re-earning driver's licenses, serving year-round as an instructor in the probation department, and in making better life decisions in general. She is joyful when she sees those, she helped (defendants) make better life choices, and saddened when they return to drugs, liquor, and unsavory lifestyles in general.
