Response to the COVID-19 Pandemic By John Young, Marketing and Public Relations Coordinator
Indian Health Care Resource Center (IHCRC) has been on the forefront of the pandemic for more than 18 months, offering testing, educating patients and community members, combating misinformation, and providing vaccines as they became available. At the onset of the pandemic IHCRC redirected all available resources to maximize safety for patients and staff and increased access to COVID-19 testing. Clinic leadership met regularly to discuss evolving data and made changes accordingly. Those changes included rerouting the clinic’s patient flow, further opening the channels of communication and even changing the utilization of space to ensure the highest level of care and safety for IHCRC patients and staff. One of the most important changes implemented is the addition of the COVID-19 clinic. The pharmacy lobby has been closed to serve as space for the new COVID-19 team, as well as an area for COVID-19 vaccinations. Additional staff, including Public Health Nurses, Registered Nurses, Receptionists, and Medical Assistants have been hired to manage the COVID-19 clinic.
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PROMOTING HEALTH