HR BULLETIN Volume 45

IIM ROHTAK H U M A N E - R CLUB P re s e n ts

H R BULLETIN VOLUME 45

humane.r@iimrohtak.ac.in

HUMANE-R|VOLUME45

HR BULLETIN

Old MacHR has a farm(ula), E-I - E-I - O! EI (Emotional Intelligence) has been the rage for well over two decades now. Is it really the cure-all it

is made out to be? What cautions should guide its use?

Dr. MacHR had built up a roaring practice. It had only one problem. Whatever the ailment or injury, he prescribed the same test and cure: EI. The full form of the charm was Elixir Incredibilis, though it was popularly known by its newfangled name of Emotional Intelligence. Depending on the problem at hand, Dr. MacHR administered it in different forms, of course. So, there were EI filters for pre-employment testing as well as for internal progression, there were orally administered EI doses to large groups of run-of-the-mill, sandpaper-surfaced staff and then there were the individually designed, heavy-duty EI surgical implants, which were experientially or coachingly inserted into those senior executives who had all the ingredients for corporate success except affable smiles and sensitive hearts.

In a delightful paper published almost a century ago, A J Clark explains the very human desire to have a universal cure.

After critiquing "Mesmer's tub, Graham's ethereal essences, Perkins's tractors, or Hahnemann's tinctures", he writes:

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"dozens of similar crazes have arisen in the past and will arise in the future. These universal cures simply represent the old quest for the elixir of life in a new form, and arise to satisfy the fundamental craving of the mass of humanity for a miraculous cure for disease. Science has nothing to do with these cults, and they are scarcely influenced by its progress; and since the type of mind that produces them and accepts them both remain constant, one finds from century to century that remarkable sameness between succeeding crazes..."1 Emotional Intelligence (EI) is certainly not as baseless or devoid of efficacy as the examples provided by Clark. It has a clear role to play in the evaluation and development of managers. Yet, when it is followed panaceatically, to the exclusion of most other criteria and capabilities, it rapidly shows diminishing returns of utility for the time and expense lavished on it.

For a construct that went on to become the object of so many extravagant (even outlandish) claims, EI’s origins were relatively modest and scientifically grounded. While there were some brief references to the idea much earlier, Emotional Intelligence really took off after Salovey and Mayer’s seminal paper on the subject. They and other collaborators continued to develop the framework and their four-branch model has underpinned much of (at least the “ability-based”) research on the subject. More recently, researchers have proposed that the following three subdimensions would provide a more parsimonious division for EI: • Emotion perception • Emotion understanding • Emotion regulation

Perhaps the concept would have continued ploughing its quiet, scientific furrow but for Goleman’s blockbuster book4 on the subject in 1995. As Salovey, Mayer and Caruso, somewhat wryly, put it: "…we also helped to stimulate the writing of the best-selling book Emotional Intelligence, in which Goleman promised that emotional intelligence rather than analytical intelligence predicts success in school, work, and home. Despite the lack of data to support some of Goleman’s claims, interest in emotional intelligence soared... Very little of this explosion of available resources on emotional intelligence represented empirically oriented scholarship.”

Other criticisms of the theoretical and research base of EI are far more trenchant. Jordan and his co-authors, for instance, conclude their study with: "Extravagant claims have been made in the popular press about the importance and relevance of emotional intelligence. These claims have received considerable attention in organizations, in part because emotional intelligence appears to provide a fresh approach for solving long-standing problems such as how to find and develop the best employees. The most sweeping claims about emotional intelligence have little empirical or theoretical support and are often based on fuzzy, all-encompassing definitions of emotional intelligence. We would argue that these claims have done considerable harm to the field, because they lead many people to regard emotional intelligence as a fad and a confidence game. The evidence reviewed here supports the notion that emotional intelligence, as defined by the Mayer and Salovey model, can be an important construct.

Unfortunately, the inflated claims made in some quarters have made the whole field of emotional intelligence suspect in the eyes of many."6 Antonakis puts it even more strongly, writing that "…there is simply not enough evidence to use EI in industrial or education settings. As mentioned by Matthews (and others), 'We see little evidence in [EI] validation studies that would support the current use of existing EI measures for making real-life, high-stakes decisions for individuals'. Using EI tests that do not work is not only uneconomical; it is also unethical… EI cannot possibly predict leadership relational outcomes or leadership effectiveness if tested using strong controls… EI models are beset with problems regarding their validity..."7 In the face of these critiques, perhaps the most we should venture to claim is that "the practice-driven version of El looks like a fad, whereas the science-driven version seems less fad-like".

It would appear that EI has sprawled out like a fast-growing city. Some neighborhoods retain their respectability..

Read more at: https://www.peoplematters.in/article/strategic-hr/old-machr-has-afarmula-e-i-e-i-o-29326

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Johnson Controls appoints Vijay Sankaran as CTO Sankaran has held leadership roles in technology transformation across a spectrum of industries and most recently was Chief Information Officer and Head of Innovation at TD Ameritrade.

The Andhra Pradesh cabinet has approved the state’s new electronic policy which facilitates the creation of Johnson Controls (NYSE: JCI), the global leader for smart, healthy and sustainable buildings appointed Vijay Sankaran as vice president and chief technology officer, a new role aimed at accelerating product software engineering development and expanding customer solutions through the OpenBlue digital platform.

Sankaran has held leadership roles in technology transformation across a spectrum of industries and most recently was Chief Information Officer and Head of Innovation at TD Ameritrade, with responsibility for digital strategy, customer platforms, software engineering, technology operations, cybersecurity, data management and analytics, and enterprise innovation.

"Vijay brings a wealth of strategic software experience to Johnson Controls and is ideally positioned to strengthen our solutions and market competitiveness through world class software engineering,' said George Oliver, Johnson Controls chairman and chief executive officer. "In this new, enterprise-wide chief technology officer role, Vijay and the software engineering team will accelerate our innovation, solve for unique customer outcomes and deliver for our customers on the key secular trends of sustainability, energy efficiency, and healthy, safe and connected smart buildings."

Sankaran reports to Oliver, with software engineering team members from across Johnson Controls global portfolio reporting to his newly created organization. Sankaran's team will accelerate and unify the product software engineering development efforts creating common software architecture to further drive the enterprise software technology strategy…

Read more at: https://www.peoplematters.in/news/technology/johnsoncontrols-appoints-vijay-sankaran-as-cto-29312

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CarDekho appoints Mayank Jain as the CEO for its new auto business Prior to this, Mayank Jain was the CEO of the Hindi News cluster at Network18. He has over 18 years working in technology, media, and telecom sectors in India and Internationally.

CarDekho Group, an Indian auto-tech company, has further fortified its leadership team by appointing Mayank Jain as CEO of the New Auto business. He will be responsible for strengthening the organization’s new auto offering, and deepening engagement with OEMs, dealer network, and other enterprise partners. He will operate out of the CarDekho Gurugram office and will be reporting to CarDekho CEO & Co-Founder Amit Jain.

Mayank Jain brings in rich experience of over 18 years working in technology, media, and telecom sectors in India and Internationally. Prior to this, he was the CEO of the Hindi News cluster at Network18, where he managed a cluster of 7 news channels. He has held leadership roles in sales, marketing, product management, and strategy in companies such as Disney Star, British Telecom, Samsung, and HT Media.

Amit Jain, CEO & Co-Founder CarDekho Group said, “I am delighted to welcome Mayank Jain to the CarDekho family. Mayank is a highly reputed professional in the media world and has an impressive track record of scaling businesses across varied industries. His deep customer understanding and expertise will enable us to design and provide the best AutoTech solutions to our partner customers.”

Speaking on his association with CarDekho Group, Mr.Mayank Jain said: “I am delighted to join the CarDekho group and have the opportunity to work with one of the best teams in the AutoTech space. I look forward to scaling the New Auto business by delivering greater value to our partner customers.”

Over the years, Mayank has made an enormous contribution across different industries. In the year..

Read more at: https://www.peoplematters.in/news/leadership/cardekhoappoints-mayank-jain-as-the-ceo-for-its-new-auto-business-29321

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VMWare appoints Raghu Raghuram as company's new CEO Raghuram’s predecessor, Pat Gelsinger, was named Intel Corp.’s chief executive in February.

VMware Inc. has named its co-Chief Operating Officer Raghu Raghuram as its new Chief Executive. This step has also prompted Sanjay Poonen, the business software company’s other co-COO, to depart.

Raghuram is tasked with guiding VMware as a company free from majority owner Dell Technologies Inc., which last month said it would spin off its 81percent stake in the cloud computing giant in exchange for a special cash dividend of $9.7 BN. Raghuram’s predecessor, Pat Gelsinger, was named Intel Corp.’s chief executive in February.

Raghuram, an 18-year veteran of VMWare, was offered the CEO job after external candidates turned it down, people familiar with the matter said. VMware declined to comment on the other candidates.

In an interview with Reuters, Raghuram said he planned to double down on that strategy by helping VMware customers move their software among multiple cloud providers as well as their own data centers.

“Embedded in the VMware DNA is this Switzerland mentality" of working with all kinds of computing providers, Raghuram said. “What I hope to do is accelerate it even further."

“I will be cheering on the company’s success, as I embark on my next adventure," Poonen said in a statement. He did not provide details on what he would do next.

VMware also said that Sumit Dhawan, a Senior Vice President, will be elevated to the role of president. Zane Rowe, who has served as VMware’s interim Chief Executive while the board undertook a search, will return to his previous job as the company’s Chief Financial Officer…

Read more at: https://www.peoplematters.in/news/leadership/vmwareappoints-raghu-raghuram-as-companys-new-ceo-29322

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Darwin Platform Group aims to create 4Mn direct employment across the nation Announcing it’s ambitious, spirited and bold expansion and employment generation drive, Group Chairman Mr. Ajay Harinath Singh, said that these are the times to build national hope and do our own bit to keep up the nation’s morale while adding to nation’s future well-being.

Undeterred by the temporary economic slowdown while seeing a new resurgent India in coming months, the USD 6 billion Darwin Platform Group of Companies (DPGC) has announced mega business expansion plans. And in the process, has also launched the most ambitious employment generation drive to provide hope and energy to the nation facing the crisis of a life-time.

The Darwin Group has allocated Rs 7,000 crores to expand its footprint in retail, agribusiness, healthcare & pharma, energy amongst other business domains. The Group is targeting to provide direct employment on a monthly payroll of minimum Rs 20,000 to at least 1.5 lakh people in each Indian state, which adds to approximately 40 lakh direct employment generation over the due course of time pan-India.

Announcing it’s ambitious, spirited and bold expansion and employment generation drive, Group Chairman Mr. Ajay Harinath Singh, said that these are the times to build national hope and do our own bit to keep up the nation’s morale while adding to nation’s future well-being.

“India has a very bright future and we as a nation will bounce back with vigour very soon. This is an opportune time for future planning, business expansion and infusing hope in the nation. Our Group has crafted an ambitious but realistic expansion plan and, in the process, we will also spur massive – the biggest in recent years - employment opportunity across India,” said Mr. A H Singh..

Read more at: https://www.peoplematters.in/news/employee-relations/darwinplatform-group-aims-to-create-4mn-direct-employment-across-the-nation-29325

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