Certificate In Advanced Maintenance Management Practices

Certificate In Advanced Maintenance Management Practices 9 – 13 June 2013 • Al Maqta Hotel, Abu Dhabi, UAE

Course One

Managing Your Way To Better Maintenance 9 – 11 June 2013 • Al Maqta Hotel, Abu Dhabi, UAE

Course Two

Introducing Smart Maintenance Management Techniques 12 – 13 June 2013 • Al Maqta Hotel, Abu Dhabi, UAE

Course One Benefits Of Attending

Course Two Benefits Of Attending

• Build the right maintenance strategy

• Explore maintenance project management practices

• Select the right maintenance tactics • Practice smart failure prevention and asset management • Harness the power of CMMS (Computerised Maintenance Management Systems)/EAM (Enterprise Asset Management)

• Conquer the issues of managing change • Employ TPM (Total Productive Maintenance) to build your reliability

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Meet Your Expert Course Director

The George Washington University School of Business, IIR Middle East’s Academic Partner, is dedicated to excellence: in its teaching and research about management, in the public and private sectors, within the United States and internationally.

The school has a 75 year history of preparing men and women for leadership in both the public and private sectors. Known internationally for its dedication to academic excellence, the school draws students from all parts of the United States and around the world.

Beyond first class teaching and scholarship, the school’s faculty offers practical experience in the issues and challenges confronting business and government. Its research centres link faculty and students with US and international business and government organisations. Recent distance learning initiatives have expanded the school’s global reach.

Course Requirements And Certificates Delegates must meet two criteria to be eligible for an IIRME/GW Certificate of Completion for a course: 1. Satisfactory attendance – delegates must attend all sessions of the course. Delegates who miss more than 2 hours of the course sessions will not be eligible to sit the course exam 2. Successful completion of the course assessment Delegates who do not meet these criteria will receive an IIRME Certificate of Attendance. If delegates have not attended all sessions, the Certificate will clearly state the number of hours attended.

Attend Both Courses To Ensure You Learn How To: Build the right maintenance strategy Conquer the issues of managing change Harness the power of CMMS/EAM Employ TPM to build your reliability Explore maintenance project management practices Select the right maintenance tactics Practice smart failure prevention and asset management Recognise and benefit from new ideas and techniques whilst effectively avoiding pitfalls Discuss and practice latest techniques and expand your maintenance knowledge Build on your personal development plan by focusing on success factors

Who Should Attend?

Aspiring maintenance managers, maintenance and materials supervisors and managers, senior planners, schedulers and technicians and reliability specialists will benefit from attending.

Ben Stevens has led many successful maintenance conferences and seminars with IIR ME throughout the Gulf region over the past decade. He has been running his own company, DataTrak Systems Inc., since 1984 with a concentration on maintenance management and reliability. From 1995 to 2002 Ben was on a full time contract with PricewaterhouseCoopers International Centre of Excellence in Physical Asset Management, working closely with CMMS vendors. During 2003 to 2011, he was President of OMDEC Inc – a Canadian company in the forefront of reliability and maintenance innovation.

Prior to his work in the maintenance field, he was trained as an economist and practiced as a financial manager – including CFO and CAO in several manufacturing companies. Ben has delivered hundreds of training programmes and delivered maintenance consulting projects in a wide range of companies in 25 countries. His sessions are focused around his own experience on which he bases the miniworkshops and case studies, which consequently relate directly to the practical workplace. He has developed numerous innovative approaches linking reliability and maintenance management to finance – focusing on the definition, and delivery of risk and value in maintenance.

Programme Overview This programme comprises two courses: Course One : Managing Your Way To Better Maintenance 9 – 11 June 2013 Course Two : Introducing Smart Maintenance Management

Techniques 12 – 13 June 2013 Successfully complete both courses to achieve a Certificate In Advanced Maintenance Management Practices issued by IIR ME and The George Washington University. Both courses have been designed using practical exercises and case studies around advanced maintenance management practices. You will be able to lead long-term change and improvement initiatives using asset management strategies and Total Productive Maintenance (TPM).

You will examine all aspects of maintenance project management and use practical failure management techniques to strategically improve decision-making. By selecting smart maintenance tactics and advanced methods of CMMS optimisation you will achieve effective cost control and reliability of your processes and equipment.

The emphasis throughout will be on the practical application of these techniques every day in your workplace.

Personal Business Improvement Priority Chart – Take Away You will develop a personal business improvement priority chart as a take-away, based on the work during both courses. This is specifically designed to prompt you to continue your education and apply best practice and techniques at your workplace. You will identify selfdevelopment opportunities and this document will play a vital role in ensuring you continue your education and apply your new skills after the training is completed.

Would you like to run this course in-house?

The in-house training division of IIR Middle East Tel: +971 4 407 2624 • Email: CTS@iirme.com www.iirme.com/cts

T: +971 4 335 2437 F: +971 4 335 2438 E: register@iirme.com W: www.iirme.com/advmaintenance

Course One

Course Two

Managing Your Way To Better Maintenance

Introducing Smart Maintenance Management Techniques

9 – 11 June 2013 • Al Maqta Hotel, Abu Dhabi, UAE

12 – 13 June 2013 • Al Maqta Hotel, Abu Dhabi, UAE

Course Timings Registration will be at 07:30 on Day One. Course sessions will start promptly at 08:00 and end at 14:30. There will be two short breaks for refreshments and lunch will be served at the end of each day’s sessions.

Course Outline

Course Outline

Day One – 9 June 2013

Day One – 12 June 2013

Asset Management Strategy

Maintenance Project Management The role of project management in maintenance Defining the project objectives Setting the stage for measuring success or failure Building the project methodology Managing scope, time, cost and quality The project leader and the team responsibilities Keeping track – the administration process Contingency planning

What is maintenance strategy – why is it important?

Developing a maintenance strategy Strategy vs. tactics – is there a difference?

Practical examination of strategies Examining the benefits of different strategies Costing different strategies

Day Two – 10 June 2013 Day Two – 13 June 2013 Putting Smart Ideas Into Practice – Selecting The Right Maintenance Tactics The role and impact of tactics in good maintenance practice Use of tactics in controlling cost and reliability Examination of different types of tactics Which tactics when – and why Risk and tactics Cost of the right tactics, cost of the wrong tactics

Implementing Lasting Change – Change Management In Maintenance And Physical Asset Management The issues behind change management The changes that are important in asset management Understanding and managing resistance to change Defining and managing change – benefits and costs Building a change management programme that works Case studies in change management

Making the right tactics work Putting Smart Ideas Into Practice – Failure Management Techniques Introduction to failure and reliability Continuous reliability improvement and RCM Overview of maintenance tactics Practical failure analysis and diagnostic decision-making Successful failure reporting Failure prediction and avoidance Failure analysis programmes and what they require to be successful

Day Three – 11 June 2013 CMMS/EAM Optimisation – Advanced Methods And Practices Maintenance improvement through CMMS Improving equipment and work management Improving materials and stores Best practice through CMMS

Implementing Lasting Change – Using TPM To Improve Maintenance Effectiveness History and principles of TPM, definitions and objectives Costs and benefits of TPM TPM, OEE and Just-In-Time (JIT) When not to use TPM Examining the key TPM phases: - Stabilise reliability - Lengthen asset life - Optimise asset conditions - Optimise life cycle costs Step-by-step implementation of TPM Measuring success in TPM

This Is What Delegates Have Said About Ben’s Previous Courses With IIR ME: “Perfect and to the point.”

Hisham Ismail Mustafa, Senior Facilities Specialist, Abu Dhabi Education Council, UAE

Using CMMS to improve equipment reliability

“Thank you for this course.”

Process for extracting the value from CMMS

Khalid Ibrahim Al Qaseer, Facilities Manager, Al Qasba, UAE

The critical role of the work order

“The course was amazing. The instructor highlighted many points and issues which we missed and didn’t think of.”

The use of CMMS in living reliability Looking to the future

Abdulaal El Qedrah, Maintenance Planning Supervisor, Emirates Steel Industries, UAE

T: +971 4 335 2437 F: +971 4 335 2438 E: register@iirme.com W: www.iirme.com/advmaintenance

Course One:

Managing Your Way To Better Maintenance

9 – 13 June 2013 Al Maqta Hotel, Abu Dhabi, UAE

Course Two:

Introducing Smart Maintenance Management Techniques FIVE WAYS TO REGISTER IIR Holdings Ltd. P.O Box 9428 Dubai, UAE

+971 4 335 2437 +971 4 335 2438 register@iirme.com

www.iirme.com/advmaintenance

DISCOUNTS AVAILABLE FOR 2 OR MORE PEOPLE CALL – 971-4-3352483 E-MAIL – a.watts@iirme.com WEB BC4701 Event

Date

Course Fee Before 21 April 2013

Course Fee Before 12 May 2013

Final Fee

US$ 4,150

US$ 4,650

US$ 4,950

Certificate In Advanced Maintenance Management Practices (Entire Event)

9 – 13 June 2013

Course One – Managing Your Way To Better Maintenance

9 – 11 June 2013

US$ 3,095

US$ 3,395

US$ 3,495

Course Two – Introducing Smart Maintenance Management Techniques

12 – 13 June 2013

US$ 2,395

US$ 2,595

US$ 2,695

WOULD YOU LIKE TO RUN THIS COURSE INͳHOUSE?

Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions and successfully complete the course assessment will receive an IIRME/GW Certificate of Completion.

All registrations are subject to our terms and conditions which are available at www.iirme.com/terms. Please read them as they include important information. By submitting your registration you agree to be bound by the terms and conditions in full.

DELEGATE DETAILS

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Visas for non-GCC nationals may take several weeks to process.

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Due to unforeseen circumstances, the programme may change and IIR reserves the right to alter the venue and/or speakers.

Event Venue: Al Maqta Hotel, Abu Dhabi, UAE Tel: +971 2 617 0000 Accommodation Details We highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the IIR Hospitality Desk for assistance on: Tel: +971 4 407 2693 Fax: +971 4 407 2517 Email: hospitality@iirme.com © Copyright I.I.R. HOLDINGS B.V.

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