Certificate In Strategic Business Intelligence Implementation | IIR Middle East Training Course

Certificate In Strategic Business Intelligence Implementation 20 – 23 October 2013 • Hyatt Regency Hotel , Dubai, UAE

Effective Business Intelligence (BI), Strategy And Business Performance

Top 6 Learning Objectives 1. Develop analytic workflows that reflect calculating correct and meaningful report values 2. Define the drill down taxonomy used by managers and staff to display data from a data warehouse 3. Demonstrate how to simplify, consolidate the different views of an organisation’s data 4. Define a technology architecture perspective suitable for managing the data of Business Intelligence 5. Organise a metadata library for reference and reuse of data definitions material 6. Develop a deployment action plan to implement a Business Intelligence solution

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About Your Expert Course Leader

The George Washington University School of Business, IIR Middle East’s Academic Partner, is dedicated to excellence: in its teaching and research about management, in the public and private sectors, within the United States and internationally.

The school has a 75 year history of preparing men and women for leadership in both the public and private sectors. Known internationally for its dedication to academic excellence, the school draws students from all parts of the United States and around the world.

Beyond first class teaching and scholarship, the school’s faculty offers practical experience in the issues and challenges confronting business and government. Its research centres link faculty and students with US and international business and government organisations. Recent distance learning initiatives have expanded the school’s global reach.

Course Requirements And Certificates Delegates must meet two criteria to be eligible for an IIRME/GW Certificate of Completion for a course: 1. Satisfactory attendance – delegates must attend all sessions of the course. Delegates who miss more than 2 hours of the course sessions will not be eligible to sit the course assessment.

2. Successful completion of the course assessment.

Delegates who do not meet these criteria will receive an IIRME Certificate of Attendance. If delegates have not attended all sessions, the Certificate will clearly state the number of hours attended.

Course Assessment

• Your knowledge will be tested in short end-of-day tests

Who Should Attend This Course?

This course will benefit those responsible for business analysis and business information analysis, business performance and business intelligence, business intelligence programming, business systems, marketing, business development, business planning, financial management, marketing intelligence, business information, management information, project management, MIS analysis and management, knowledge strategy and information architecture.

Michael Miller has over 30 years of IT experience primarily in banking, securities and insurance as well as in retail, telecommunication and pharmaceutical industries. He started his career in computer operations, programming and systems design, moving on to consulting roles in enterprise architecture and business intelligence. Michael’s previous consulting roles were as National Director of Enterprise Architecture and Business Intelligence, Executive Consultant CRM COE, and Principal – Management Consultant.

He holds four Masters Degrees (Business Administration, Project Management, Telecommunications Management and Information Systems Management) and has completed over two years of doctoral work in Knowledge Management. He is a board member of the Data Management Association – Chicago Chapter, a Certified Business Process Management Professional (ABPMP) and a Certified TOGAF® Enterprise Architect. He is presently a Global Information Architect for a major global bank.

Course Introduction Excellence in business depends on getting the right information, in the right amount, to the right people, at the right time, to make difficult decisions. Information must be presented in a clear and simple manner to the decision makers in management so that timely action can be taken.

The emphasis today in management is on performance reporting for decision making, not just the operational factors but enterprise wide performance factors, such as key results indicators and key performance indicators, coupled with competitive intelligence, market intelligence, and industry intelligence.

Methods and tools are evolving rapidly to the point that what was good yesterday is no longer considered best practice today.

The new methods and tools include emerging management disciplines, mobile dashboards, executive tablet briefing books and 3-dimensional reports to analyse the business.

Business Intelligence now requires more than just rolling up data for senior managers. Business data must be delivered in a clear, concise and timely manner to solve today’s pressing business issues. If not, managers may make the wrong decisions resulting in costly and inappropriate actions.

The in-house training division of IIR Middle East

Managing the Business Intelligence environment requires data governance which is important for providing consistent and valuable reporting. Business Intelligence now exists across the entire business and leverages the most recent innovations to accelerate action, such as big data and social media. In addition, Business Intelligence requires a view to the future including new technologies and BI architectures that must be leveraged to provide value today and sustained value into the future. A BI environment is required that is ready to absorb new Business Intelligence methods and technologies and discard the old methods and technologies without impacting the customer.

Tel: +971 4 407 2624 • Email: CTS@iirme.com www.iirme.com/cts

This course is intended for individuals and organisations that are interested in developing a useful BI environment.

Would you like to run this course in-house?

T: +971 4 335 2437 F: +971 4 335 2438 E: register@iirme.com W: www.iirme.com/businessintelligence

Certificate In Strategic Business Intelligence Implementation 20 – 23 October 2013 • Hyatt Regency Hotel , Dubai, UAE Course Timings: Registration will commence at 7.30 on Day One. Course sessions will start promptly at 08.00 and finish at 14.30. There will be two breaks for refreshments and lunch will be served at the end of each day’s sessions.

Day One

Day Three

The Strategic Perspective Of Business Intelligence (BI)

Business Intelligence Governance

Introduction – Key Concepts Of BI • Course objectives and structure • Business Intelligence – yesterday, today and tomorrow • Business measures for performance • Business Intelligence approaches – what works, what does not work, and why • A Business Intelligence methodology • BI as an investment decision

The Business Intelligence Center Of Excellence • Defining the center of excellence versus a competency center • The purpose of a competency center • The purpose of a center of excellence • Leveraging the use of Business Intelligence as a competitive weapon • Innovation and the center of excellence • Characteristics of the center of excellence

Demonstration – Basic Business Intelligence Tools

Exercise – Defining A Center Of Excellence

Identifying Business Needs • Business Intelligence maturity assessment • Business strategy and business performance • The new business stakeholders – internal and external to the enterprise • The importance of stakeholder management • Business as the BI driver • Internal and external BI • Business Intelligence and competitive intelligence • Emerging BI management disciplines

Governance Issues With Business Intelligence • Types of governance – What is BI governance • BI governance objectives • BI policies and BI rules • Checks, balances and risk in BI • BI and regulatory issues • BI and transparency

Exercise – Identifying The BI Purpose Enterprise Performance Management Versus BI • Contrasting the two approaches • Measures and their long-term use • Non-dimensional indicators • KII, KRI and KPI, what are these?

• The Executive Briefing Book and the growing importance of the exec tablet • Developing indicators

Exercise – Developing BI Guidelines For Governance Policies And Procedures For Business Intelligence • The motive for BI polices and procedures • BI requirements for polices and procedures • Deploying polices and procedures • The structure of a BI policy • Confirming compliance – BI audits • Polices and procedures updates and management Demonstration – BI Dashboard Day Three Exam

Exercise – Setting Performance Goals Day One Exam

Day Two Business Intelligence Methodology Business Intelligence Methodology • Enterprise data analysis and integration • Content acquisition and integration • Feasibility analysis for BI affordability • Organisation and data governance • Funding, promoting and evaluating the BI function Exercise – Identifying BI Measures

Day Four New Directions In Business Intelligence Big Data And Analytics • What do we mean by big data?

• Are the analytics different?

• Useful interpretation of big data • Context and big data • Dealing with external metadata • Aligning external and internal data Exercise – What Big Data Could We Use?

Requirements For Business Intelligence • Business analysis and BI • Identifying the measures • External versus internal business requirements • Business content requirement • Delivery requirements

Mobile Analytics • Using social media data • Using geographical location data • Data retrieval • Displaying data • Mobile predictive analytics • Mobile data mining ideas

Exercise – Identifying Corporate Needs

Exercise – What Analytics Are Useful?

Requirements For Business Intelligence System • Identifying business data needs for today and tomorrow • The importance of business strategy • Data models for operational data store, data warehouse and data mart • The analytic workflow • Scoping warehouse size • Technology considerations • Integrating data

Current Trends In BI Architecture • The impact of BI maturity • Advances in BI tooling • In-core memory databases • The problem with vendors and vendor maturity • Can you do ‘best in class’ today?

• Is technology an enabler or constraint?

Demonstration – A Strategic Level Business Intelligence Tool

Final Questions And Summary Day Four Exam

Day Two Exam

T: +971 4 335 2437 F: +971 4 335 2438 E: register@iirme.com W: www.iirme.com/businessintelligence

Certificate In Strategic Business Intelligence Implementation 20 – 23 October 2013 • Hyatt Regency Hotel , Dubai, UAE

FIVE WAYS TO REGISTER +971 4 335 2437

IIR Holdings Ltd. P.O Box 9428, Dubai, UAE register@iirme.com

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www.iirme.com/businessintelligence

DISCOUNTS AVAILABLE FOR 2 OR MORE PEOPLE CALL – +971 4 335 2483 E-MAIL – a.watts@iirme.com Event

Date

Certificate In Strategic Business Intelligence Implementation

20 – 23 October 2013

Course Fee Before Course Fee Before 4 August 2013 25 August 2013 US$ 3,895

US$ 4,395

BC5057

Final Fee US$ 4,695

Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions and successfully complete the course assessment will receive an IIRME/GW Certificate of Completion.

Would you like to run this course in-house?

Save training $$ and create learning experiences relevant to your business. To customise this course and increase value and impact, contact Leigh Kendall on +971 4 407 2624 or email the team at cts@iirme.com

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Event Venue Hyatt Regency Hotel , Dubai, UAE Tel: +971 4 2091234

Accommodation Details We highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the IIR Hospitality Desk for assistance on: Tel: +971-4-4072693 Fax: +971-4-4072517 Email: hospitality@iirme.com

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