Certificate In Career Development

Certificate In Career Development Develop essential skills to build comprehensive career development and succession planning strategies to enhance your organisation’s performance

5 Key Learning Objectives 1. Develop a highly motivated workforce that is involved in active career development and succession planning initiatives 2. Discover how to identify targeted positions for succession planning 3. Learn how to evaluate alternative approaches and plan carefully to ensure successful implementation Organised by:

Strategic Career Partner:

Media Partner:

Follow us on: www.twitter.com/iirmiddleeast www.facebook.com/iirmiddleeast www.youtube.com/iirmiddleeast

4. Examine a range of development options and look at the pros and cons of each 5. Gain experience through discussions, review case studies and practical exercises

1 – 4 September 2013 The Address Hotel, Dubai Marina, Dubai, UAE

www.iirme.com/career

About Your Expert Course Leader

The George Washington University School of Business, IIR Middle East’s Academic Partner, is dedicated to excellence: in its teaching and research about management, in the public and private sectors, within the United States and internationally.

The school has a 75 year history of preparing men and women for leadership in both the public and private sectors. Known internationally for its dedication to academic excellence, the school draws students from all parts of the United States and around the world.

Beyond first class teaching and scholarship, the school’s faculty offers practical experience in the issues and challenges confronting business and government. Its research centres link faculty and students with US and international business and government organisations. Recent distance learning initiatives have expanded the school’s global reach.

Course Requirements And Certificates Delegates must meet two criteria to be eligible for an IIRME/GW Certificate of Completion for a course: 1. Satisfactory attendance – delegates must attend all sessions of the course. Delegates who miss more than 2 hours of the course sessions will not be eligible to sit the course exam 2. Successful completion of the course assessment Delegates who do not meet these criteria will receive an IIRME Certificate of Attendance. If delegates have not attended all sessions, the Certificate will clearly state the number of hours attended.

Course Assessment The assessment for this course will consist of a multiple choice questionnaire and an assessment of participation made by your course director. Your final result will be based 70% on the results of the exam and 30% on assessment of your participation.

Who Should Attend?

This course has been specifically designed for any professionals responsible for the development of staff. The course will be of particular interest to: • HR Directors/Managers/Officers/Specialists • Career Development Analysts/Officers/Specialists/Coordinators • Organisational Development And Training Managers • Management Development Officers • Career And Succession Planning Managers/Specialists • Quality And Development Managers • Personnel And Administration Managers • Localisation Managers

T: +971 4 335 2437

F: +971 4 335 2438

Lesley Harvey, Director – The Human Edge, is an accomplished management consultant specialising in Human Resources, and an author, speaker and facilitator. She started her career in sales and marketing, followed by marketing management, and then Human Resources where she has used her marketing skills to good effect when managing employment branding, internal communications and building employee engagement within organisations.

With over 18 years’ experience in HR, Lesley has extensive handson expertise in large multinational organisations based in the UK and internationally. Before moving into consultancy, her major operational roles were as HR Director for Orange (mobile phones) in Thailand and South East Asia. She worked in Orange’s international division based in London, and with the corporate global HR unit for Polygram. In these roles, she gained experience in strategic HR, operational HR process and systems design, and in global mobility and talent management. Lesley has also taken the lead in company start-ups, the largest of which was a telecommunications company where she managed the HR, training, health, safety and facilities management divisions and recruited not only her own team but also 2,700 staff over a period of eight months enabling the company to meet its launch dates.

Most recently, Lesley has been working as a management consultant. She has a particular interest in organisational development and culture change, and has worked on several projects for large and small organisations in both start up and operational environments including: • Organisational transformation • Job design • Development of compensation and benefits programmes • Culture change • Organisation re-structuring, strategy and culture development • Development of HR systems - Performance management - Competency models - HR policy manuals • Development and delivery of leadership development programmes • Internal communications Her international experience includes working in Thailand, Malaysia, Myanmar, Germany, Pakistan, Belgium, the UAE, Qatar, Oman, Syria, Hungary, Bahrain, Kuwait, Egypt, Saudi Arabia as well as in the UK, in industries ranging from FMCG, pharmaceuticals, retail, media, local and national government, through to telecommunications, production and banking.

Course Overview Introducing a smart career management programme into your organisation can fulfill a variety of functions – the most important of which is to improve the performance of your organisation, which is of course, a factor of individual performance. By implementing such a programme, you will encourage staff to make themselves more marketable in the long term.

By assisting people to prepare for promotion or job rotation, you will be assisting them to increase their contribution to the organisation. And by investing in their development, you will help improve their motivation.

You must however also consider how development activities are linked to business strategy, which will lead to the activities being supported by the top level management and being more readily accepted by employees and line managers alike.

Succession planning takes career development one-step further. It is a strategy which allows an organisation to prepare personnel with the potential to take the next step – to move up to fill vacancies in key positions. Implementing a succession planning programme will help ensure that your company doesn’t suffer when planned or unplanned vacancies occur. By identifying appropriate people and developing their skills, you can protect your organisation from the adverse impact of unexpected staff losses, and ensure a smooth hand-over for planned staff movements.

E: register@iirme.com

W: www.iirme.com/career

Certificate In Career Development 1 – 4 September 2013 • The Address Hotel, Dubai Marina, Dubai, UAE Course Timings Registration will be at 07:30 on Day One. Course sessions will start promptly at 08:00 and end at 14:30. There will be two short breaks for refreshments at appropriate times, and lunch will be served at the end of each day’s sessions.

Course Methodology

Day Three

This course will be highly interactive, with a mix of theory and practical sessions. You will have the opportunity to share your experience and learn from others through group discussions, and develop your skills through a series of individual and group exercises.

The Development Plan • What development activities can be used?

• Determining the correct mix of development activities • Understanding learning styles

Course Objectives Successful organisations are intent on creating opportunities for all employees ranging from career development in the early phases of employment and transitioning into succession planning at managerial and executive levels after having achieved the desired level of career development.

Options For Development Using career resources and communication skills creatively to provide ethical and effective assistance in a variety of settings • Action learning • Training programmes • On-the-job training • Coaching and mentoring • Self-study programmes • Computer-aided training • Special assignments • Job rotation • Secondment to other companies • Shadowing

By Attending This Course You Will: • Explore why career development and succession planning are vital to your organisation’s success • Discover how to take a systematic approach to career development and succession planning • Learn how to integrate your career development and succession planning, based on real business needs and potential benefits • Demonstrate the ROI on your career development and succession planning initiatives • Become a key supporter of career development and succession planning initiatives in your organisation • Gain experience from discussions and practical exercises • Learn how to evaluate options to ensure the effectiveness of your initiatives

Day Four Why Do We Need Succession Planning?

• Key benefits to individuals and organisations • Linking succession planning to business strategy • Succession planning as a strategy to promote localisation • How do career development and succession planning link together?

Day One The Context For Career Management And Succession Planning In The Middle East The implications of social, cultural, economic and work trends • Localisation • Increased competition • Leadership perspectives • Skills formation • An overview of the contribution of career development and succession planning programmes to organisational effectiveness

Day Two The Framework • Alignment to business plans • Job groupings – job families – career clusters – job ladders • Horizontal and vertical career paths • The building blocks • Competencies – behavioural and technical Identifying Areas For Development • Assessing the competencies of key staff • Identifying high flyers – testing and assessment – measuring performance • Developing people to fill key management and leadership positions in the future • Closing the “development gap” when operating a succession planning programme • Use of psychometric testing • Development centres • Personal development planning • Performance reviews

Structure Of Succession Planning • Six steps to succession planning • From strategy to implementation • Organisational gap analysis • Developing a skills/talent inventory Identifying Targeted Positions • Talent pools – how to identify, use and benefit from them • How to identify which positions should be targeted for succession planning – linking succession planning to organisational goals • Mapping – linking career development to succession planning activities Monitoring And Evaluating Succession Planning And Associated Benefits • The benefits of succession planning • Measuring the Return On Investment (ROI) • Identifying and solving problems with various approaches to succession planning • Motivational issues – what can go wrong, and how can we fix it?

• What is the role of HR in succession planning?

• Measuring performance Discover the vital contribution that structured career management and succession planning programmes can make to your organisation’s performance. Safeguard it for today and tomorrow.

Would you like to run this course in-house?

The in-house training division of IIR Middle East Tel: +971 4 407 2624 • Email: CTS@iirme.com www.iirme.com/cts

T: +971 4 335 2437

F: +971 4 335 2438

E: register@iirme.com

W: www.iirme.com/career

Certificate In Career Development 1 – 4 September 2013 • The Address Hotel, Dubai Marina, Dubai, UAE FIVE WAYS TO REGISTER IIR Holdings Ltd. P.O Box 9428 Dubai, UAE

+971 4 335 2437 +971 4 335 2438 register@iirme.com

www.iirme.com/career

DISCOUNTS AVAILABLE FOR 2 OR MORE PEOPLE CALL – +971 4 335 2483 E-MAIL – a.watts@iirme.com WEB BC4918 Event

Course Fee Before 16 June 2013

Course Fee Before 7 July 2013

Final Fee

US$ 3,895

US$ 4,395

US$ 4,695

Certificate In Career Development 1 – 4 September 2013

WOULD YOU LIKE TO RUN THIS COURSE INͳHOUSE?

Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions and successfully complete the course assessment will receive an IIRME/GW Certificate of Completion.

DELEGATE DETAILS Name: ..............................................................................................................................................................................................................

Job Title: ......................................................................................................... Email: .....................................................................................

All registrations are subject to our terms and conditions which are available at www.iirme.com/terms. Please read them as they include important information. By submitting your registration you agree to be bound by the terms and conditions in full.

Tel: ..................................................... Fax: .................................................... Mobile: ..................................................................................

Payments

Name: ..............................................................................................................................................................................................................

A confirmation letter and invoice will be sent upon receipt of your registration. Please note that full payment must be received prior to the event. Only those delegates whose fees have been paid in full will be admitted to the event. You can pay by company cheques or bankers draft in Dirhams or US$. Please note that all US$ cheques and drafts should be drawn on a New York bank and an extra amount of US$ 6 per payment should be added to cover bank clearing charges. In any event payment must be received not later than 48 hours before the Event. Entry to the Event may be refused if payment in full is not received.

Tel: ..................................................... Fax: .................................................... Mobile: ..................................................................................

Name: ..............................................................................................................................................................................................................

Job Title: ......................................................................................................... Email: .....................................................................................

Tel: ..................................................... Fax: .................................................... Mobile: ..................................................................................

Name: ..............................................................................................................................................................................................................

Job Title: ......................................................................................................... Email: .....................................................................................

Tel: ..................................................... Fax: .................................................... Mobile: ..................................................................................

COMPANY DETAILS Company: ............................................................................................................................................................................................................

Address: ................................................................................................................................................................................................................

Postcode: ................................................................................. Country: ...........................................................................................................

Tel: .............................................................................................. Fax: ..................................................................................................................

No. of employees on your site: 1000+ 500-999 250-499

50-249

0-49

Nature of your company's business: ..........................................

YES, I would like to receive information about future events & services via e-mail .................................................................

To assist us with future correspondence, please supply the following details: Name of the Department Head: .....................................................................................................................................................................

Department: ........................................................... Mobile: .......................................... Email: .......................................................................

Training Manager: .............................................................................................................................................................................................

Department: ........................................................... Mobile: .......................................... Email: ......................................................................

Booking Contact: ..............................................................................................................................................................................................

Department: ........................................................... Mobile: .......................................... Email: ......................................................................

Credit card payment If you would like to pay by credit card, please tick here and a member of our team will contact you to take the details

Cancellation If you are unable to attend, a substitute delegate will be welcome in your place. Registrations cancelled more than 7 days before the Event are subject to a $200 administration charge.

Registration fees for registrations cancelled 7 days or less before the Event must be paid in full. Substitutions are welcome at any time.

Avoid Visa Delays - Book Now Delegates requiring visas should contact the hotel they wish to stay at directly, as soon as possible.

Visas for non-GCC nationals may take several weeks to process.

All registrations are subject to acceptance by IIR which will be confirmed to you in writing.

Due to unforeseen circumstances, the programme may change and IIR reserves the right to alter the venue and/or speakers.

Event Venue: The Address Hotel, Dubai Marina, Dubai, UAE Tel: +971 4 436 7777 Accommodation Details We highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the IIR Hospitality Desk for assistance on: Tel: +971 4 407 2693 Fax: +971 4 407 2517 Email: hospitality@iirme.com © Copyright I.I.R. HOLDINGS B.V.

JI/EO BU33 Human Resources

LR

Job Title: ......................................................................................................... Email: .....................................................................................