The A – Z Of Competency Frameworks: From Theory To Implementation Move HR a giant step forward by learning how to design, evaluate and implement a competency framework in your organisation
6 – 9 April 2014 The Address Hotel, Dubai Marina, Dubai, UAE 19 – 22 October 2014 Park Rotana Hotel, Abu Dhabi, UAE
Top 5 Course Objectives 1. Develop and define competencies that are a valuable management tool providing a common language and framework for understanding your organisation’s performance 2. Gain top management commitment to the framework, ensure that it is based on the mission, vision, values and strategy of your organisation, and then communicate it effectively 3. Learn how to implement the competency framework, using it to build a linked and cohesive suite of critical HR processes 4. Understand the fundamental components of an effective competency framework and use this understanding to design and implement a framework that contributes to your organisation’s success 5. Explore common implementation challenges and discover how to overcome common pitfalls to ensure smooth implementation
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www.iirme.com/competency
About Your Expert Course Director Paul Walsh is a professional Human Resources trainer, consultant and practitioner with over 20 years’ experience in the GCC, MENA and Asia. He currently mixes his consultancy work with lectures at Further and Higher Education Colleges and Universities in the UK. The George Washington University School of Business, IIR Middle East’s Academic Partner, is dedicated to excellence: in its teaching and research about management, in the public and private sectors, within the United States and internationally. The school has a 75 year history of preparing men and women for leadership in both the public and private sectors. Known internationally for its dedication to academic excellence, the school draws students from all parts of the United States and around the world. Beyond first class teaching and scholarship, the school’s faculty offers practical experience in the issues and challenges confronting business and government. Its research centres link faculty and students with US and international business and government organisations. Recent distance learning initiatives have expanded the school’s global reach.
Course Requirements And Certificates
Well known in the Gulf region; his unique experience in Human Resources, finance and operations ensures he brings real practical examples and a wealth of experience to his HR courses on talent management, recruitment, competencies, training and development, performance management, HR budgeting and manpower planning. He has also undertaken consultancy work in Qatar, Pakistan, Malaysia, Hong Kong, U.A.E., Oman, Bahrain and Egypt. He has worked with clients in the oil & gas, banking, telecommunications, retail, construction and automotive sectors. Based in Kuwait and Oman for 10 years Paul now runs his own consultancy based in Cyprus, specialising in HR, Finance and Leadership. He also spends time teaching adults with learning difficulties, basic business and retail skills. Paul has a Postgraduate Diploma in Business Administration from Lancaster University, a Postgraduate Certificate in Education and Training from the University of Huddersfield as well as a Certificate in Teaching English to Speakers of Other Languages from Trinity College, London.
Delegates must meet two criteria to be eligible for an IIRME/GW Certificate of Completion for a course: 1. Satisfactory attendance – delegates must attend all sessions of the course. Delegates who miss more than 2 hours of the course sessions will not be eligible to sit the course assessment 2. Successful completion of the course assessment Delegates who do not meet these criteria will receive an IIRME Certificate of Attendance. If delegates have not attended all sessions, the Certificate will clearly state the number of hours attended.
Course Objectives By the end of the course you will be able to: • Understand the components of a competency framework • Compile the essential ingredients of a competency framework based on mission, vision, values and strategy of the organisation • Benchmark “best in class” practice
Course Overview There are two types of organisations: those with a competency framework and those who are going to introduce a competency framework. Whether you are about to review or amend your competency framework or if you are planning to introduce a competency framework, this course is for you. Being tasked with introducing competencies into your organisation can seem at times like a mission impossible! This highly informative and interactive course will give you the tools, models, knowledge and understanding to be able to effectively design, build and implement a competency framework in your organisation. Based on “best-in-class” experiences you will be able to implement a competency framework that contributes to your organisation’s strategy and long term success. You will also identify issues that allow you to make an informed decision regarding the implications for successful implementation.
• Develop and define competencies that are a valuable management tool providing a common language and framework for understanding your organisation’s performance • Explore how to select the competency model that best suits your organisation and its needs • Gain agreement for core competencies • Link core competencies to levels, positions and job description • Have the awareness to implement the competency framework • Understand the importance of communication in the implementation process • Link competencies to career development, succession planning and training and development • Understand the pitfalls of implementation and how to overcome them
T: +971 4 335 2437 F: +971 4 335 2438 E: register@iirme.com W: www.iirme.com/competency
The A – Z Of Competency Frameworks: From Theory To Implementation 6 – 9 April 2014 • The Address Hotel, Dubai Marina, Dubai, UAE 19 – 22 October 2014 • Park Rotana Hotel, Abu Dhabi, UAE Course Timings: Registration will be at 07.30 on Day One. The sessions will start promptly at 08.00 and end at 14.30. There will be two short breaks for refreshments and lunch will be served at the end of each day’s sessions.
Course Outline
Day One Why A Competency Framework? • Establishing the business need • Starting with a strategy • The benefits of a competency framework to the business • How we use competencies • What are your performance standards? • Where do we begin? Workshop: What competencies are right for your organisation?
Day Two Designing A Competency Framework • Data collection – what do we need to know? • Data collection methods • Analysis of information collected • Considering different competency designs • Technical competencies • Behavioural competencies • Leadership competencies Workshop: Analysing data for competencies
Day Three Preparing To Implement • The benefits of planning • Different methodologies • Tools and techniques • Linking to jobs, positions and grades • The communication project plan • Gaining commitment – selling the idea to the organisation Workshop: Selling competencies to HR, senior management and line managers
Day Four Implementation • Recruitment • Training and development • Performance appraisal • Succession planning • Reviewing a framework through change Workshop: Linking competencies to HR processes
Delegates’ Comments From Paul’s Recent Competency Frameworks Course “Paul has very good training and speaking skills. He is very careful when listening to our detailed questions and always shares his experiences.” Saad Al Hamidi, Mohammed Al Ali Al Swailem Company, KSA
“Paul’s experience in operations and consulting gave him extensive knowledge on the subject both in principles and applications.” Eduardo J.Yunzal, Al Faisaliah Group, KSA
“A very good course. I would recommend it because of the in-depth knowledge shared and the style of the instructor.” Shazia David, The Executive Council, UAE
“An excellent course to get an understanding of competency frameworks, and what action is required to initiate, develop and implement them in the organisation.” Ashley D’Silva, Al Yasra Fashion, Kuwait
“Now I am convinced that competency frameworks are essential to any organisation and they should be considered in almost all HR functions.” Saqer Ahmed Mohamed, The Executive Council, UAE
Who Should Attend? This course is appropriate for anyone who is considering reviewing or implementing a competency framework as part of their HR strategy. It will be of particular interest to: • HR Directors/Managers/Officers/Specialists • Career Development Analysts/Officers/Specialists/Coordinators • Training and Development Directors • Talent Managers • Human Resource Development Directors • Heads of Organisational Development and Training • Management Development Officers • Career and Succession Planning Managers/Specialists • Quality and Development Managers • Personnel and Administration Managers
T: +971 4 335 2437 F: +971 4 335 2438 E: register@iirme.com W: www.iirme.com/competency
The A – Z Of Competency Frameworks: From Theory To Implementation
6 – 9 April 2014 • The Address Hotel, Dubai Marina, Dubai, UAE 19 – 22 October 2014 • Park Rotana Hotel, Abu Dhabi, UAE
FIVE WAYS TO REGISTER IIR Holdings Ltd. P.O Box 9428 Dubai, UAE
+971 4 335 2437 +971 4 335 2438 register@iirme.com
www.iirme.com/competency
DISCOUNTS AVAILABLE FOR 2 OR MORE PEOPLE CALL – +971 4 335 2483 E-MAIL – a.watts@iirme.com Event
Course Fee Before 19 January 2014
Course Fee Before 9 February 2014
Final Fee
US$ 3,995
US$ 4,495
US$ 4,795
The A – Z Of Competency Frameworks: From Theory To Implementation 6 – 9 April 2014 (BC5352) Event
WEB BC5352/BC5353
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Course Fee Before 3 August 2014
Course Fee Before 24 August 2014
Final Fee
US$ 3,995
US$ 4,495
US$ 4,795
The A – Z Of Competency Frameworks: From Theory To Implementation 19 – 22 October 2014 (BC5353)
Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions and successfully complete the course assessment will receive an IIRME/GW Certificate of Completion.
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Event Venue: The Address Hotel, Dubai Marina, Dubai, UAE Tel: +971 4 436 7777 Park Rotana Hotel, Abu Dhabi, UAE Tel: +971 2 657 3333 Accommodation Details We highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the IIR Hospitality Desk for assistance on: Tel: +971 4 407 2693 Fax: +971 4 407 2517 Email: hospitality@iirme.com
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