Custody, Clearing & Settlement ME 2012 by Informa Middle East

b Re an efore giste ds 1 r a 2 $1 ve u July 19 p t 0 o

Sovereign wealth funds, mutual funds, pension funds & insurance companies attend for free!*

2nd Annual

Custody, Clearing & Settlement ME 2012 6 - 8 November 2012 • Mövenpick Hotel JBR, Dubai, UAE

Increasing middle and back office operational efficiencies to create new business opportunities and enhance risk management in the ME capital markets Industry Leading Speakers Include:

Khalid Al Zaabi Director of Supervision The Securities and Commodities Authority (SCA)

Rashed Al Baloushi Chief Executive Officer Abu Dhabi Securities Exchange

Eric Salomons Director – Markets Dubai Financial Services Authority

Craig Hewett Head of Business Development NASDAQ Dubai

Akber Naqvi Executive Director Al Masah Capital

Afa Boran Head of Asset Management Amwal Capital

PLUS Two post-conference

workshops on 8 November to enhance your operational practices:

Workshop A

Implementing accurate and cost-efficient corporate action processing

Workshop B

Creating effective back office operations for the Delivery Verses Payment (DVP) model

Mohsin Mujtaba V. Venkat Giridhar Director Product and Assistant Vice President Market Development Head of Product Development and Research Qatar Exchange Bahrain Financial Exchange

Fadi Al Said Shawki Khalaf Senior Fund Manager & SVP & Head of Operations Head of Investments Gulf Investment Corporation ING Investment Management

KEY AND CRITICAL TOPICS TO BE DISCUSSED INCLUDE:  New requirements for administration capabilities from investors  Newfound opportunities in the Qatar and KSA securities markets  Systemising and streamlining processes to reduce human error and improve trade success rates  Upcoming changes in capital market regulations to increase security and market opportunities  How regional exchanges are increasing trading volumes and heightening investor security  Improving reporting processes with a focus on the DVP model  Collateral management, Shariah-compliant instruments, corporate actions and more!

* See back page for more details

Media Partners

Organised By

www.iirme.com/clearingsettlement

2nd Annual

Custody, Clearing & Settlement ME 2012

6 - 8 November 2012

Mövenpick Hotel JBR, Dubai, UAE

The Custody, Clearing and Settlement Middle East Conference is the essential event for key stakeholders in the Middle East securities industry. Bringing together leading regulators, exchanges, investors, fund managers, heads of operations, treasurers, broker-dealers, custodians and many more, Custody Clearing and Settlement Middle East will provide proven strategies for improving clearing and settlement processes in securities transactions across the region. The in-depth two day conference and post-conference workshops will drill down into the core challenges facing operations teams across the region, and provide expert advice on how to improve efficiencies, mitigate risk and capitalise on the major new business opportunities developing across the Middle East.

Executive Advisory Board

WHY SHOULD I ATTEND? •• Hear about the latest industry innovations to ensure you access the newest opportunities for investment, infrastructure and operational excellence •• Meet with new contacts from across regional and international markets to create future business relationships and maximise new revenue streams •• Learn from industry veterans how to improve your business practices, reduce risk and the new areas for growth in the markets 2nd Annual

Custody, Clearing &Opportunities Sponsorship Settlement ME 2012 Participating as a sponsor at Custody, Clearing & Settlement ME will give you direct access to your current and future client base in the regional capital markets. It is the ideal platform for you to brand yourself as a thought-leader and innovator in a market that is rapidly evolving, as well as promote your services to the highest levels of the market leaders. Our sponsorship packages are designed to give your brand targeted exposure and increase your client base with networking opportunities. Sponsorship packages are flexible and can include:  Access to the invitation only speaking platform where you will be able to position your company alongside industry stakeholders  Face to face time to network with 70+ key attendees from the leading institutions in the industry and build relationships throughout the two days  Brand your company in front of decision makers from the region Please contact Renae Ruggieri for more details on +971 (0)4 407 2732 or e-mail: sponsorship@iirme.com

WHO WILL I MEET? Regulators

Global and Local Broker-Dealers

Exchanges

Custodians

Institutional Investors

Professional Service Providers

Asset Managers

Industry Experts

Investment Banks

Tel: 971-4-335 2437

Fax: 971-4-335 2438

This year the 2nd annual Custody, Clearing & Settlement Middle East Conference benefits from an Executive Advisory Board who have generously dedicated their time and expertise to help shape the conference agenda, as well as being members of our esteemed speaker faculty. These include: Mohsin Mujtaba Director Product and Market Development Qatar Exchange

Shawki Khalaf SVP & Head of Operations Gulf Investment Corporation

David Dwyer Head of Information Technology and Operations SHUAA Capital

Georges Cattan Head of Securities Services – UAE HSBC Securities Services

Amin El-Kholy Managing Director - Asset Management Arqaam Capital

Carmela Bautista Head of Operations and IT ING Investment Management

Stewart Adams Regional Head - Transaction Banking Standard Chartered Bank

Email: register@iirme.com

www.iirme.com/clearingsettlement

2nd Annual

Custody, Clearing Conference Day& One Settlement ME 2012

Tuesday | 6 November 2012

08:15 Registration and morning refreshments 08:50 Welcome and opening remarks by Chairman 2 Annual Custody, Clearing & Industry Overview Settlement ME 2012 09:00 Macro economic outlook presentation: Assessing the impact of global market turbulence on regional and international capital markets •• A macro-economic outlook for the region: Growth, trends and future prospects •• How have regional securities markets been performing and what is the long term outlook? •• To what extent has the Arab Spring and continued unrest in the regional markets impacted ME economies? •• Which markets are offering the greatest opportunities and returns in the region? Farouk Soussa, Chief Economist for the Middle East, Citi nd

09:30 The state of play in the Middle East securities market: To what extent are we on track to follow processes implemented in more mature global markets? •• The roles of custody, clearing and settlement in the development of the regional capital markets •• To what extent are international regulations affecting the ME markets? •• The key factors driving trading volumes in the region •• What is the scope for new products in the region and can international counterparties be successfully on-boarded allowing successful KYC and due diligence? •• The calls for changes in the market: Will other countries follow Qatar and extend the trade settlement cycle? •• Is there a future for futures? Shawki Khalaf, SVP & Head of Operations, Gulf Investment Corporation Hany Samir, Head of Custody, Co.Head SFAS, National Bank of Abu Dhabi Arindam Das, Head of Securities Services MENA, HSBC Mike Cowley, Director, Head of DSS MENA, Deutsche Securities & Services 2nd Annual

Custody, Clearing Regulatory & Updates Settlement ME 2012 10:15 Regulatory Roundtable: Highlighting the upcoming changes in capital market regulations to increase security and market opportunities •• How are regulators across the Middle East refining existing regulations and what plans do they have for the future? •• The effects of international regulations on the regional markets •• Debating how the new SCA regulations will affect the Dubai market •• Assessing the new opportunities in the Kuwait market with the emergence of CMA •• Will a third party custodian ever become compulsory in the Middle East? •• What are the benefits that short-selling could bring to the region? Will it be naked or covered? Khalid Al Zaabi, Director of Supervision, The Securities and Commodities Authority (SCA) UAE Eric Salomons, Director - Markets, Dubai Financial Services Authority 11:00 Morning Refreshment and Speed Networking Break A unique opportunity to meet and exchange business cards with the key players and decision makers in the ME capital markets community. 11:30

Exchanges Update: Outlining the systemic processes and improvements regional exchanges are introducing to increase trading volumes and heighten investor security •• What will be the next stage of market infrastructure development? •• Reviewing how business for the region’s exchanges has developed over the past 12 months •• The highlights in regulatory changes and proposals across the region’s exchanges •• What are exchanges doing to boost liquidity and drive business in the markets? •• Are there workable alternatives to pre-funding to boost market activity? Rashed Al Baloushi, Chief Executive Officer, Abu Dhabi Securities Exchange Mohsin Mujtaba, Director Product and Market Development, Qatar Exchange Craig Hewett, Head of Business Development, NASDAQ Dubai

Tel: 971-4-335 2437

Fax: 971-4-335 2438

V. Venkat Giridhar, Assistant Vice President Head of Product Development and Research, Bahrain Financial Exchange Maher Asham, Chief Executive Officer, Egypt for Information Dissemination (EGID) Patrick Kong, Senior Vice President, Market Services, Borse Dubai Ltd 2nd Annual

Custody, Clearing & Investor Perspective The Settlement ME 2012 12:30 The Investor Perspective: Exploring changing investor appetite and new requirements for asset management and fund administration capabilities •• What is the investor appetite in the region for specific products, markets and strategies? •• Exploring investor approaches to custodial services •• How is the need for greater risk management affecting the investor relationship with brokers? •• How do investors view the future of the derivatives market in the region? Akber Naqvi, Executive Director, Al Masah Capital Amin El-Kholy, Managing Director - Asset Management, Arqaam Capital 13:15

Lunch and networking break 2nd Annual

Custody, Clearing &Custody Services Settlement ME 2012 14:30 Local and global custodians in the Middle East: A 360 review of the major opportunities, challenges and requirements for custodian services in the Middle East •• Highlighting the risk management and mitigation services custodians offer to regional and international clients •• How are custodians promoting awareness of their services in the region and what interest are they seeing from investors? •• Understanding the custody process and its benefits to investors •• How can custodians help brokers reduce their costs? •• How have custodians adapted to the time zone, foreign exchange and regulatory requirements of the region? Stewart Adams, Regional Head - Transaction Banking, Standard Chartered Bank Georges Cattan, Head of Securities Services - UAE, HSBC Securities Services Sheldon Woldt, Sr. Vice President and Head of the Middle East Region, Northern Trust 2nd Annual

Custody, ClearingBack & Office Systems Settlement ME 2012 15:15 Operations Challenge 1: How to implement back office and post trade operations that mitigate risk and increase trade flows across the ME markets •• How are back offices staying up to date on the changes in regional requirements? •• What operational processes and documentation are necessary for operations in the various Middle East markets? •• Successful strategies to ensure effective transparency and risk mitigation in the management and support of geographically diverse securities portfolios •• A focus on the necessary adoptions to accommodate new products in the markets •• Ensuring the necessary infrastructure is in place for cross-border settlements David Dwyer, Head of Information Technology and Operations, SHUAA Capital Iain J.S. Watson, Head of Operations, NCB Capital 16:00 Afternoon refreshment and networking break 2nd Annual

Custody, Clearing New&Business Opportunities Settlement ME 2012 16:30 Exclusive perspective: Qatar’s pioneering role in creating a local debt market •• What is the current state of local debt markets in the region and what does the future hold? •• The challenges overcome and lessons learnt in the process of the T-bill market and the future for the T-bonds market •• To what extent can this be implemented in other regional markets? •• A focus on the potential of project bonds •• Finding the regulatory balance between enhancing the safety of markets and stimulating growth Mohsin Mujtaba, Director Product and Market Development, Qatar Exchange

Email: register@iirme.com

www.iirme.com/clearingsettlement

17:00

Spotlight on Saudi Arabia: Strategies for unlocking the newfound opportunities in the KSA securities market •• How will the potential opening up of Saudi Arabia’s securities market to international investment impact the industry? •• What is the future for local debt in KSA? •• The legal, financial and regulatory requirements for IPOs and how can the market be revived?

•• How much of this liquidity will filter out to peripheral country markets? •• What will happen to the Participating Notes (P. Notes) market with an inflow of foreign investment? Walid Bin Ghaith, General Manager Asset Management, Al Jazira Capital

17:30

Chairman’s closing remarks and end of Day One

2nd Annual

Custody, Clearing Conference Day&Two Settlement ME 2012

Wednesday | 7 November 2012

08:30 Registration and morning refreshments 08:55 Welcome and opening remarks by Chairman 2nd Annual

Custody, Clearing & The Future of the Capital Markets Settlement ME 2012 09:00 The future of the markets: Highlighting the major developments the Middle East faces in its growth and capital market development •• How are restrictions in back-office operations affecting front office practices? •• The re-classification of Qatar and Dubai exchanges from ‘frontier’ to ‘emerging’ market: How much foreign investment will this unlock? •• How institutions can adapt their systems to cater to this new investment •• Can the Middle East replicate systems from more developed markets, or does the region need to create its own unique adaption to new market practices/upgrades? •• Are institutions exploring the derivatives markets and other alternative investments in the region and if not, why not? •• How can we bring confidence back to the Sukuk/bond markets and convince issuers to list on local exchanges? Afa Boran, Head of Asset Management, Amwal Capital Abdulaziz Alnaim, President and Fund Manager, Mayar Capital 2nd Annual

Custody, Clearing & Industry Wide Infrastructure Settlement ME 2012 09:45 Implementing innovative cross-operation communication and information systems between front, middle and back office to improve trade efficiency •• Identifying system weaknesses and solutions to reduce the risk of human error •• Will the market be able to cope with a significant rise in trading volumes and will this be the driving force to implement new systems? •• Outlining the various systems to improve automisation and is the ROI justifiable for new systems? •• Could the markets share the costs to improve market infrastructure systems? •• Introducing standardised message formats between operations, custodians and brokers to reduce failed trade rates •• A focus on the alignment of operational models across markets Carmela Bautista, Head of Operations and IT, ING Investment Management Sido Bestani, Regional Head MENA, SWIFT Jeremy Lewis, Chief Technology Officer, NCB Capital 10:30 The role of the market-makers: How are brokers enhancing their reporting models and operations processes to increase security for investors? •• The need for further automation between brokers, their custodians and clients for DVP transactions: How can manual intervention be reduced for transactions to further mitigate risk? •• How brokers can improve the settlement process to reduce the exchange penalty risk for their clients •• What is the future of outsourcing services with custodians to streamline their business? •• In the need to liquidate assets in the region, are there any options other than the courts? •• What are local brokerages offering? 11:00

Morning refreshment and networking break

2nd Annual

Custody, Clearing & Back Office Systems Settlement ME 2012 11:30 Operations Challenge 2: Systemising and streamlining processes to reduce human error and improve trade success rates •• Reducing infrastructure bottlenecks and increasing effective collaboration with the front office •• The strategies custodians are implementing and what can be learnt from them •• Overcoming the lack of automation in the region: Can it ever be systemised?

Tel: 971-4-335 2437

Fax: 971-4-335 2438

12:15

12:45

•• Improving the transparency of professional portfolio management •• Reducing the challenges caused by not having an operations department based in the region •• Should clearing and settlement be enacted separately as in other regional markets? •• What practices are operations departments employing to clear and settle alternative asset classes? Fadi Al Said, Senior Fund Manager & Head of Investments, ING Investment Management Operations Challenge 3: Improving the reporting processes for the Delivery Verses Payment (DVP) model •• Improving the failed-trade mechanisms for the DVP model to reduce extensive manual intervention •• The changes in forced sell-outs and how these will affect the back office •• What progress with Straight Through Processing (STP) is being made in the region and what is missing? •• Are more penalties being incurred from the DVP model and how can these be reduced? •• What innovations can regional long-standing DVP markets such as Egypt share with their peers? Haitham Mohamed Amdouh, Regional Settlements Coordinator, EFG Hermes Lunch and networking break

2nd Annual

Custody, Clearing & Custody Services Settlement ME 2012 14:00 Effectively managing the corporate action process in all regions in the Middle East •• Outlining the country and regional differences in regulation and the practices you need to be aware of •• Looking at the solutions available in the region for IPOs •• What are the benefits of using a custodian for corporate actions and are there any difficulties that may need to be overcome? •• Can a standardised corporate action process be implemented across the region? Shikkoh Malik, Regional Head of Products – MENA & Pakistan Investors & Intermediaries, Standard Chartered Bank 2nd Annual

Custody, Clearing New&Business Opportunities Settlement ME 2012 14:30 The bond and Sukuk markets: The differences, similarities and trends in issuance in the Middle East and the international opportunities available •• The key differences front and back offices need to be aware of when dealing with these products •• What are the developments in the Malaysian Sukuk market and what can be learnt from them? •• What role can regulators play in handling counterparty failure in the bond/Sukuk markets? •• The custodian’s role in a Sukuk issuance and how to manage the concept of interest •• Why have Sukuks returned to pre-crisis numbers but with smaller volumes? Michael Grifferty, President, The Gulf Bond and Sukuk Association 15:00 Islamic finance: Preparing custodial and back office services to access the major opportunities in Shariah-compliant instruments •• Understanding the implications of adapting your back office operations to access the Islamic market •• How is the Islamic market reacting to proposed regulations to allow short-selling in the region? •• Are standard operational processes meeting the demands of the Islamic finance market? •• Outlining how exchanges and regulators are actively working to support this market •• How do you manage a Shariah-compliant fund in the back office? Mohamed Delawar, Direct Equities and Asset Management Operations, Dubai Islamic Bank 15:30 Chairman’s closing remarks

Email: register@iirme.com

www.iirme.com/clearingsettlement

2nd Annual

Custody, Clearing & Workshops Post-Conference Settlement ME 2012

Thursday | 8 November 2012

Attend our in-depth post-conference workshops to increase your knowledge and gain a competitive edge: Workshop A

08.30 – 12.30

Workshop B

2 Annual

Custody, Clearingeffective & Creating back office operations for Settlement ME 2012

corporate action processing

Attend this half-day workshop to gain an in-depth practical knowledge in the complex area of corporate action processing with a full explanation of the trends, challenges, technologies and strategies available. Learn how to significantly reduce the associated operational risks and costs to ensure the efficient and lucrative processing of corporate actions across the ME region. The workshop will cover the following topics: •• A review of different types of corporate actions in the region and their life-cycles •• Complications of market variance on standardisation in the region •• The risks and costs associated with corporate actions processing •• The latest developments of standards, communication technologies and services to reduce manual processing costs and risks Who Should Attend? This workshop is ideal for middle and back office staff, IT operations, as well as corporate actions personnel from custodians, securities market infrastructures, asset managers, service providers and brokers. Workshop Leader: Shikkoh Malik, Regional Head of Products – MENA & Pakistan Investors & Intermediaries, Standard Chartered Bank Shikkoh joined SCB in November 2010 prior to which he was with RBC Dexia Investor Services for 5 years where he held varied positions, ranging from head of network management (Luxembourg), head of securities services and responsible for smart sourcing & operating models for the Malaysian centre of operational excellence. Prior to this, he was with Euroclear Bank for 6 years and worked in operations and network management (Brussels). Before entering financial services sector he was a captain in the army.

the Delivery Verses Payment (DVP) model

Overview: The adoption by the UAE and Qatar of the DVP model highlights the Middle East’s continuing drive to develop the local securities market infrastructure and adopt the best international practices. The new model will help protect market participants and will help attract more foreign investment to the regional markets. This is a significant challenge for the operations departments however and although the local markets and brokers have taken the necessary steps to convert to the new settlement mechanisms, there is still a great deal to learn to reduce failure rates and streamline processes to ensure cost-efficiency and risk mitigation. The workshop will provide you with all the necessary information as well as the latest operational innovations to effectively harness the components and systems required by DVP model. The workshop will cover the following topics: •• The exact operational procedures to successful implementation of the DVP model •• Further refining conversion to the new settlement mechanisms and operational procedures •• Sending the relevant delivery verses payment instructions to National and International Central Securities Depositories •• The custodian’s role in the DVP model •• Safeguarding assets under certain circumstances, understanding foreign ownership limits and handling fails, buy-outs and default management Who should attend? Business analysts, IT staff, operations supervisors and managers, clearing and settlement division personnel from institutions such as custodians, securities market infrastructures, investment/asset managers, data providers and broker/dealers. Workshop Leaders: Sohail Karjatwala; AVP, Business Optimisation, HSBC Securities Services MENA Sohail has over 14 years of experience in custody and clearing and joined HSBC in 1998. Sohail has held various positions with HSBC Custody & Clearing in India including custody operations, regulatory reporting and process improvement/automation. Sohail leads the business optimisation team across 10 countries within the MENA region. Girija Chandrawat, Assistant Vice President - Client Delivery, Risk and Controls, HSBC Securities Services UAE Girija has over 10 years of experience in financial services industry including investment banking operations at Deutsche Bank in Germany, Luxembourg & India and fund management at Fidelity Technologies. Girija joined HSS UAE in 2006 and leads the client delivery, risk and control team covering custody operations, internal controls, process improvement and project management.

2nd Annual

Custody, Clearing &Profile Industry Settlement ME 2012 10% 15% 40%

Custody, Clearing & Geo Breakdown Settlement ME 2012 5%

Stock exchanges, Bourses & Clearing House

10%

Broker Dealers

15%

8% 40%

10%

Custodian 35% Investors, Asset Managers, Fund Managers

35%

Tel: 971-4-335 2437

Fax: 971-4-335 2438

13.30 – 17.30

Custody, Clearing & Implementing accurate and cost-efficient Settlement ME 2012

Overview: A Corporate Action is a process that brings material change to the company and affects its stakeholders. The processing of Corporate Actions is a critical area due to the high number of different events and the complexity of the options. It remains one of the most challenging and high risk areas for the back office in the Middle East. With numerous counterparties communicating with each throughout the process, the increasing complexities of communication are just one factor that add to the inflating costs of processing an action. In the region, the use of proprietary formats and manual processing of corporate actions creates high error margins and often result in significant financial loss.

2 Annual

40%

15% 15%

Email: register@iirme.com

Oman 5% Europe 7% Bahrain 8% Kuwait 10% Qatar 15% Saudi Arabia 15% UAE 40%

www.iirme.com/clearingsettlement

2nd Annual

Custody, Clearing & Settlement ME 2012 6 – 8 November 2012  Mövenpick Hotel JBR  Dubai, UAE

FIVE WAYS TO REGISTER 971-4-3352437 971-4-3352438

IIR Holdings Ltd. P.O Box 21743 Dubai, UAE

www.iirme.com/clearingsettlement

Programme At A Glance Custody, Clearing & Settlement ME 2012

6 November 2012

Conference Day 1

7 November 2012

8 November 2012



Conference Day 2



Workshop A (AM)



Workshop B (PM)



GROUP DISCOUNTS AVAILABLE

Custody, Clearing & Settlement ME 2012

   

After 4 October 2012

$1,695 SAVE $600

$1,895 SAVE $400

$2,095 SAVE $200

$2,295

$2,395 SAVE $895

$2,595 SAVE $695

$2,795 SAVE $495

$2,995 SAVE $295

Conference + 2 Workshops (A & B)

$3,095 SAVE $1190

$3,295 SAVE $990

$3,495 SAVE $790

$3,695 SAVE $590

Workshop Only (A B ) *Price per Workshop

$695 SAVE $300

$795 SAVE $200

$895 SAVE $100

$995

Conference Only Conference + 1 Workshop (A

or B )

CALL: +971 4 335 2483 E-MAIL: a.watts@iirme.com Conference fees include documentation, luncheon and refreshments. Delegates who attend all sessions will receive a Certificate of Attendance. All registrations are subject to our terms and conditions which are available at www.iirme.com/terms. Please read them as they include important information. By submitting your registration you agree to be bound by the terms and conditions in full.

Pricing Promotions: (*Sovereign Wealth Fund, Pension Funds & Insurance Companies attend free. To request your pass email register@iirme.com) Group Booking Discounts for full conference registrations up to 25%. No two discounts can be combined

DELEGATE DETAILS Name: .............................................................................................................................................................................................................. Job Title: ......................................................................................................... Email: ..................................................................................... Tel: ..................................................... Fax: .................................................... Mobile: ................................................................................

Name: ..............................................................................................................................................................................................................

Payments A confirmation letter and invoice will be sent upon receipt of your registration. Please note that full payment must be received prior to the event. Only those delegates whose fees have been paid in full will be admitted to the event. You can pay by company cheques or bankers draft in Dirhams or US$. Please note that all US$ cheques and drafts should be drawn on a New York bank and an extra amount of US$ 6 per payment should be added to cover bank clearing charges. In any event payment must be received not later than 48 hours before the Event. Entry to the Event may be refused if payment in full is not received. Credit card payment If you would like to pay by credit card, please tick here and a member of our team will contact you to take the details

Cancellation

Job Title: ......................................................................................................... Email: ..................................................................................... Tel: ..................................................... Fax: .................................................... Mobile: ................................................................................

COMPANY DETAILS Company: ............................................................................................................................................................................................................ Address: ................................................................................................................................................................................................................ Postcode: ................................................................................. Country: ........................................................................................................... Tel: .............................................................................................. Fax: ................................................................................................................. .No. of employees on your site: 1000+ 500-999 250-499

50-249

0-49

Nature of your company's business: ..........................................

YES, I would like to receive information about future events & services via e-mail .................................................................

To assist us with future correspondence, please supply the following details:

If you are unable to attend, a substitute delegate will be welcome in your place. Registrations cancelled more than 7 days before the Event are subject to a $200 administration charge. Registration fees for registrations cancelled 7 days or less before the Event must be paid in full. Substitutions are welcome at any time. All registrations are subject to acceptance by IIR which will be confirmed to you in writing. Due to unforeseen circumstances, the programme may change and IIR reserves the right to alter the venue and/or speakers or topics.

Avoid Visa Delays - Book Now Delegates requiring visas should contact the hotel they wish to stay at directly, as soon as possible. Visas for non-GCC nationals may take several weeks to process.

Event Venue:

Name of the Department Head: ..................................................................................................................................................................... Department: ........................................................... Mobile: .......................................... Email: ....................................................................... Training Manager: ............................................................................................................................................................................................. Department: ........................................................... Mobile: .......................................... Email: ...................................................................... Booking Contact: ................................................................................................................................................................................................ Department: ........................................................... Mobile: .......................................... Email: ........................................................................

Mövenpick Hotel Jumeirah Beach Residence Tel: +971 4 449 8888 Accommodation Details We highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the IIR Hospitality Desk for assistance on: Tel: +971 4 407 2693 Fax: +971 4 407 2517 Email: hospitality@iirme.com

SS/SM

Finance

the session/s you wish to attend:

2nd Annual

Please

AZ3004