Electronic Medical Records @ Kuwait Health 2012

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STATE OF KUWAIT MINISTRY OF HEALTH

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In Association with

6-8 November 2012

Crowne Plaza Hotel, Kuwait

Understanding The Benefits Of Implementing Innovative EMR Technology To Improve Patient Care Quality, Healthcare Outcomes & Business Performance See inside

Directly from a Powerhouse of EMR, IT & Strategy Leaders:

Dr Osama Alswailem Chief Medical Information Officer and Director King Faisal Specialist Hospital and Research Center Saudi Arabia

Prof. Ser Kiat Tan Board of Directors Member & Former CEO SingHealth Group Singapore

Dr Ahmed Albarrak Chairman Medical Informatics College of Medicine KSU Saudi Arabia

Dr Jean Evans ICT Director South Eastern Sydney Local Health District Australia

Abdul Ghaffar Ansari Director Taiba Hospital Kuwait

Turki Al Shariti Head of File & Information Management King Fahad Medical City Saudi Arabia

for the full list of

Dr Nigel Beejay Chairman Health Information Sheikh Khalifa Medical City UAE

speakers!

Shiraaz Joosub Senior Architect in Healthcare Solutions UAE

Abdul Rahman Al Tauqi Christopher Lewis Director General Information Chief Operating Officer Technology International Hospital of Bahrain Ministry of Health Bahrain Oman

Why Should You Attend The Electronic Medical Records Conference?

Hottest Topics Include:

➜ Under the patronage of the Ministry of Health Kuwait ➜ Part of Future Health Kuwait, the leading healthcare industry event gathering the principal decision makers in the region ➜ Regional and international case studies: Get practical lessons from KSA, UAE, Oman, Qatar, Bahrain, Singapore and Australia ➜ Round table interactive sessions: Exchange with leading providers and find out what technology best fits your needs ➜ Technology and users’ panels: Discover what the ideal EMR system is to improve clinical outcomes ➜ Valuable peer-to-peer networking ➜ 2 interactive essential EMR strategy execution workshops – “How to select your provider” and “How to implement your EMR strategy”

✔ Top management and physicians buy-in ✔ Selecting the right EMR system ✔ Financing an EMR strategy ✔ Regulatory guidelines in EMR ✔ ✔ ✔ ✔ ✔

Gold Sponsors

Official Hospital Partner

Deluxe Exhibitors

implementation in Kuwait Healthcare Information Management System and EMR Security and risk management IT innovations, quality of healthcare and patient experience National EHR strategies & international case studies Cloud, mobility and remote healthcare Exhibitor

Media Partners

www.iirme.com/electronicmedicalrecords

From the Organisers of

Organised By

Following the success of the 1st EHR Forum in Dubai last January, the Electronic Medical Records Forum arrives to the Crowne Plaza in Kuwait from 6 – 8 November 2012 to address the challenges of EMR implementation within healthcare facilities via keynote presentations, practical case studies and valuable workshops.

As a part of the inaugural Future Health Kuwait event, this leading and time-critical forum will provide a unique platform for regional healthcare professionals in charge of medical records and operations to learn from and network with key stakeholders to develop and advance Electronic Medical Records in Kuwait.

PROGRAMME AT A GLANCE FUTURE HEALTH

Morning Afternoon

Sunday 4 Nov 2012 Pre Forum Summit A – Future Health Pre Forum Summit B – Future Health

Monday 5 Nov 2012 Future Health Forum Future Health Forum

FUTURE HEALTH EMR Tuesday 6 Nov 2012

Wednesday 7 Nov 2012

Future Health Forum

EMR Forum

EMR Forum

EMR Forum

ELECTRONIC MEDICAL RECORDS Thursday 8 Nov 2012 Post Forum Workshop C EMR Post Forum Workshop D EMR

For full information on Future Health Kuwait, go to www.iirme.com/futurehealthkuwait

DISCOVER YOUR EXPERT SPEAKER FACULTY FOR EMR 2012 CEOs & Directors ● Prof. Ser Kiat Tan, Board of Directors Member & Former CEO, SingHealth Group - Singapore

● Abdul Ghaffar Ansari, Director, Taiba Hospital – Kuwait ● Christopher Lewis, Chief Operating Officer, International Hospital of Bahrain – Bahrain

CIOs, IT Directors & Experts ● Eng. Salah Baqer, Director of Information Systems Department, Ministry of

WHO SHOULD ATTEND EMR? Healthcare professionals with responsibility for EMR initiatives, including: • CEOs, CIOs, COOs, CTOs • Chief Medical Information Officers • Medical Directors • Managing Directors, Executive Directors • Directors and Heads of IT • IT Managers • Directors and Heads of Electronic Records Management, Medical Records, File Management

Health – Kuwait

● Greg White, Vice President and Managing Director, Cerner Middle East & ● ● ● ● ● ● ● ● ● ● ● ●

Africa – UAE Dr Osama Alswailem, Chief Medical Information Officer and Director, King Faisal Specialist Hospital and Research Center – Saudi Arabia Dr Jean Evans, ICT Director, South Eastern Sydney Local Health District Australia Abdul Rahman Al Tauqi, Director General Information Technology, Ministry of Health - Oman Dr Nigel Beejay, Chair Health Information Management, Sheikh Khalifa Medical City – UAE Dr Foziyah Abdullah, Director e-Health and Acting Director of IT, Supreme Council of Health - Qatar Salman Iqbal, Chief of Information & Technology, Dossary Hospital – Saudi Arabia Turki Al Shariti, Head of File & Information Management, King Fahad Medical City – Saudi Arabia Dr Ahmed Albarrak, Chairman Medical Informatics, College of Medicine KSU – Saudi Arabia Salian Shrivinas, Director of Medical Informatics, International Hospital of Bahrain – Bahrain Abdulgader Almoeen, Acting Manager, Pharmacy Informatics & Automation, King Faisal Specialist Hospital and Research Center – Saudi Arabia Layth Alissa, IT & Call Centre Manager, Al Salam International Hospital – Kuwait Basim Khoja, Technology Director, Al Mashfa Hospital – Saudi Arabia

Healthcare Experts ● Ahmad N’Souli, Partner, The Advisory Group – Kuwait ● Santosh Marathe, Chief Financial Officer, American Hospital Dubai – UAE ● Shiraaz Joosub, Senior Architect in Healthcare Solutions, E3 Corporation – UAE

● Ahmad Alhoraibi, Lecturer, King Saud bin Abdulaziz University for Health Sciences – Saudi Arabia

ORGANISATIONS THAT HAVE ATTENDED OUR PREVIOUS EMR EVENT INCLUDE:  Al Noor Hospital  Al Wasl Hospital  American Hospital

Dubai  Arabian Healthcare  Cerner  Cleveland Clinic Abu Dhabi  Corniche Hospital  Dallah Hospital  Dar Al Shifa  Dubai Health Authority  Ernst & Young  Health Authority Abu Dhabi  Intel  International Hospital of Bahrain  King Fahad Medical City  King Faisal Hospital and Research Centre  King Hussein Cancer Center  Ministry of Health Singapore  Motorola  Oracle  RAK Hospital  Saudi German Hospitals Group  Sheikh Khalifa Medical City  Tawam Hospital  Zayed Military Hospital  And many more…

JOB PROFILES @EHR 2012

CEO CIO COO Chief Strategy Officer Medical Records Director IT Director IT Manager Healthcare Informatics Manager Pharmacy Director Medical Director Director Healthcare Operations

9% 13% 6% 3% 9% 19% 13% 6% 3% 6% 13%

Tel: +971 4 335 2437 | Fax: +971 4 335 2438 | Email: register@iirme.com | Web: www.iirme.com/electronicmedicalrecords

SPONSORSHIP OPPORTUNITIES Our events have simple goals for sponsors – to encourage innovation, form new relationships and generate business. We have a number of creative ways to do this for your organisation, including the opportunity to present to an influential audience from some of the country’s biggest organisations in the healthcare industry.

Participating as a sponsor at the Electronic Medical Records Kuwait 2012 will give you direct access to your target market. Our sponsorship packages are designed to give your brand targeted exposure and increase your client base with networking opportunities, including: Pre-arranged one to one meetings with decision makers An opportunity to present a paper to our audience An above and below the line marketing campaign that will increase brand awareness For more information on customised packages to meet your specific needs, contact Renae Ruggieri on +971 (0)4 407 2732 or e-mail: sponsorship@iirme.com

POST-FORUM WORKSHOPS

Thursday | 8 November 2012

Our workshops are designed to complement the main Forum sessions. Led by industry experts, these workshops have high quality content that will identify new strategies and techniques that will help you maximise efficiencies through your EMR implementation!

Workshop C

Workshop D

Selecting And Procuring The Best EMR System For Your Organisation

Developing And Implementing A Sustainable EMR Strategy

Workshop Timings: Registration and coffee will start at 08.30. The workshop will commence at 09.00 and conclude at 12.30 with appropriate breaks for refreshments. Lunch will be served at 12.30.

Workshop Timings: Registration and lunch will start at 12.30. The workshop will commence at 13.30 and conclude at 17.00 with appropriate breaks for refreshments.

Workshop Details: With a variety of EMR systems available in the market, identifying and evaluating the right system for your organisation’s needs can be challenging.

Workshop Details: An EMR strategy involves more than just the implementation of EMR systems. There are a multitude of reasons, including technical, human and contractual challenges, why many health IT projects flounder upon implementation.

This workshop will help you overcome those challenges by providing you with the tools to: •

•

•

Create meaningful criteria for the evaluation and assessment of EMR systems through proper due diligence, product demonstrations and referencing Negotiate contracts effectively by knowing what you are buying, why you are buying it and how much value it will generate for your organisation Link payment terms to Key Performance Indicators (KPIs)

About Your Workshop Leader: Shiraaz Joosub, Senior Architect in Healthcare Solutions, E3 Corporation, UAE Shiraaz comes with more than 19 years of experience and qualifications in the healthcare and IT industry, where he held senior roles within organizations based in the USA, Australia, South Africa and most of the Middle East. His many roles include Strategy & Business Development, Enterprise Architecture, Project Management, HIS Design and Development, Clinical and Hospital Pharmacy Management, Drug Registration & Manufacturing, Healthcare Information Systems Tendering, Supply Chain Management and Program Management in HIV/AIDS. Shiraaz is a MBA and also holds a Bachelor of Pharmacy Degree, Bachelor of Science and Prince 2 Project Management.

He is considered to be a leader in the fields of healthcare and IT within the MENA region and serves as a chair of many regional advisory boards. Currently Senior Architect – Healthcare Solutions at E3 Corporation.

This workshop will provide you with the tools to develop and implement a sustainable EMR strategy that: •

Identifies core functionalities and benefits required from the system

•

Defines the business case for EMR implementation

•

Considers organisational and change management challenges

•

Increases clinician and management buy-in

•

Creates sustainable improvement in healthcare throughout the IT project

About Your Workshop Leader: Dr. Jean Evans, CIO & ICT Director, South Eastern Sydney Local Health Districts, Australia Dr Jean Evans professional career has covered more than 25 years in Health including public health care providers, consulting and private software suppliers in Australia and overseas. Following a Bachelor, post graduate and Masters degrees in Computer Science, her more recent doctorate was in Health Services Management focusing its dissertation on the patient journey, and the development of a web-based information model for patients with the chronic disease Cystic Fibrosis.

Jean has been the CIO and Director of ICT for the South Eastern Sydney & Illawarra Area Health Service (now known as Local Health Districts) for more than 6 years, managing the information services of 20 hospitals, and some 24,000 employees. She is an accredited Australian College of Health Services surveyor.

For more speaker bios please go to www.iirme.com/electronicmedicalrecords

Tel: +971 4 335 2437 | Fax: +971 4 335 2438 | Email: register@iirme.com | Web: www.iirme.com/electronicmedicalrecords

In Association with

The Advisory Group (TAG) is a “boutique type” regional healthcare consulting company with exclusive focus on the healthcare sector. Dedicated to the delivery of evidence based and result-oriented healthcare solutions, TAG’s scope of practice covers three major healthcare subsectors as follows:

1.

Health Economics – Covering the full spectrum of applied health economics at both the micro (feasibility studies and business plans) and macro levels (sector assessments and reform initiatives).

2.

Healthcare Organisational and Management Systems – TAG works with both greenfield and operating healthcare facilities on developing evidence based, clinical and administrative operating processes and systems (management blue prints) which factor best practices as well as international accreditation standards.

3. Medical Planning – TAG works with investors, end users, and healthcare A/E firms on the full spectrum of medical/health planning portfolio of requirements which include needs assessment, functional space programs, room data sheets, as well as medical equipment specifications. In doing so, TAG implements latest international medical planning standards as well as applicable local codes and norms.

Ahmad M. Nsouli and Juliana M. Shawa are the two partners/principals of The Advisory Group. partners@theadvisorygroup.org

Gold Sponsors

Cerner is contributing to the systemic change of health and care delivery. From the foundation of digitizing paper processes we now offer the most comprehensive array of information software, professional services, medical device integration and remote hosting. Cerner systems are used by everyone from single-doctor practices, corporations, hospitals and government agencies. Cerner solutions are licensed by approximately 9,300 facilities globally, including more than 2,650 hospitals; 3,750 physician practices covering more than 40,000 physicians; 500 ambulatory facilities, such as laboratories, ambulatory centers, cardiac facilities, radiology clinics and surgery centers; 800 home health facilities; and 1,600 retail pharmacies.

The Virtus Group and its affiliates have over 35 years of a long and proven experience in introducing cutting-edge and innovative healthcare solutions, that are used at major hospitals and clinics in the region.

Our partnership with world-class manufacturers, backed by a strong Technical team providing application support & maintenance services, empowers us to successfully pioneer the introduction of proven ‘First of a Kind’ healthcare concepts and products.

Proactively addressing needs of the health-care delivery model by leveraging delivery of medical services on the IT highway, we are positioned as a reliable end-toend solution provider in the region.”

Deluxe Exhibitor

Founded in 1981 and rapidly grown to become one of the Middle East’s Market leaders in Total Medical Systems Solutions and Healthcare services. We design and build hospitals and healthcare institutions, and we supply a large spectrum of medical devices and healthcare products to these institutions and complement our offerings with state of the art after-sales services The First Healthcare services and Medical Supplies company in Kuwait to optain the ISO 9002 Certification, and we are constantly striving to achieve continiued excellence in quality and processes. The company is currently listed on the Kuwait Stock Exchange as ATC since Q3 2007.

Exhibitor ICT HEALTH is one of the leading, integrated clinical-technology companies, operating across the IMEA region (India, Middle-East and Africa).

More than a hundred healthcare providers have harnessed our experience of near three decades, and availed of services from our locally based technology and consulting specialists. Along with our group company IMTAC, we offer end-to-end solutions for the healthcare domain including Hospital Information Systems (HIS) and Electronic Health Records, Telemedicine and Teleradiology solutions, Integrated ERP solutions for healthcare, Clinical Automation, Medical Device Technologies, IT Infrastructure, Mobile Health & Social Media Solutions, Consulting, and Managed Services.

NVSSoft is a UAE-based provider of multilingual information management solutions for the Middle East and North African markets. These solutions provide a rapid return of investment for businesses seeking to make use of the information they have and streamline their daily business. Established in 2003, NVSSoft is committed to serving the local markets and offering native support for Arabic Language. NVSSoft has a diverse client base with a focus in banking, telecommunication, and the public sector. NVSSoft distributes its products and solutions through a network of regional partners and value added resellers throughout the Middle East and North Africa.

Tel: +971 4 335 2437 | Fax: +971 4 335 2438 | Email: register@iirme.com | Web: www.iirme.com/electronicmedicalrecords

Conference Day One

Tuesday | 6 November 2012

Following on from Future Health Forum, EMR begins after the networking lunch break 13.50

Opening Remarks From The Chairman Shiraaz Joosub, Senior Architect in Healthcare Solutions, E3 Corporation – UAE

Financing An EMR System: Interactive Session And Debate 15.50

Considering EMR As A Strategic Investment: Raising Funds For Implementation, Planning Necessary Running Budget And Measuring ROI • Preliminary research to invest in the right EMR system fitting with your hospital needs • Planning a long term investment to cover infrastructure preparation, system integration and technical support • Investing in recent hardware to anticipate technology changes and save on replacement and maintenance costs • Hiring IT specialists with medical background to reduce support services bill, train staff and allow short time intervention Santosh Marathe, Chief Financial Officer, American Hospital Dubai – UAE

16.10

Interactive Debate On Finance And EMR The Question: Electronic Medical Records Generate ROI: Myth Or Reality?

The Challenges: • Is the implementation of an EMR a real benefit or merely an added expense to your operational budget?

• Is it possible to measure the ROI of an EMR adoption?

• Are EMR vendors the cure or the cause of many system implementation related challenges?

Implementing An EMR System: A Strategic Decision 14.00

14.30

Convincing Top Management To Invest In Robust And Sustainable EMR Systems To Anticipate Their Needs In Preparing The Future Of Healthcare Delivery • Facts and figures: A report on of the region’s EMR maturity • Facing the difficulties related to EMR implementation by engaging experienced strong leaders and decision makers into ambitious projects • Understanding EMR as a “must have/must do” and how to initiate a long term mindset change to capitalise on shifts in future health care delivery • Assimilating the main reasons to adopt an EMR system and accepting present sacrifices for future benefits • Updating existing software and hardware to turn the healthcare facilities into a ready-made ecosystem able to receive EMR technologies Dr Nigel Beejay, Chairman Health Information, Sheikh Khalifa Medical City – UAE Encouraging Physicians Buy-In Alongside EMR Systems Implementation And Enabling Adoption Through Technology Innovation And Physician Championing • Involving physicians in the EMR project phase to understand their needs and expectations and tailor a final user-friendly system to avoid rejection • Accompanying the transition from manual to digitised medical records by organising meetings and multiplying practice sessions to showcase advantages of new systems • Going beyond staff training and developing one-to-one coaching to develop physicians acceptance and confidence in using new technology • Reinforcing medical staff support by hiring IT healthcare and informatics specialists to assure EMR adoption, support and sustainability of use • Is integrating EMR usage into appraisal calculation a solution to encourage physicians buy-in?

Abdul Ghaffar Ansari, Director, Taiba Hospital – Kuwait

15.00

ePathology Solutions – Improving Clinical Outcome Mr. David Schlotterbeck, Chairman & CEO, Aperio Technologies, partnering with Virtus Group – USA

15.20

Meeting Accelerator And Afternoon Refreshments This unique facilitated networking session will give you a rare opportunity to meet EMR professionals from public and private sectors, international experts and solution providers. Exchange your ideas, insights and business cards, of which you’ll need plenty!

?

Selecting An EMR System: Solutions And Recommendations 16.30 Round Table “EMR System Selection” Introduced By Your Chairman Selecting the best EMR system is one of the hardest decisions to be taken by hospitals’ management and CIOs. Each Round Table will be headed by technology providers to discuss the challenges and provide solutions on how to make the appropriate choice of your EMR system.

Pick up your “Round Table” and start exchanging on the following guidelines: Selecting Your EMR Solution System In The Face Of Highly Competitive Market And A Plethora Of Offers To Meet Your Needs And Expectations • Identifying the system and infrastructure requirements of an EMR solution that meets your business needs • Measuring the organisational and financial impacts of an EMR implementation to assure success of an expensive and risky decision • Role of the IT department to choose between in-house developed systems or turnkey solutions: Avoid the traps and privilege functionality • Benchmark and long run analysis to establish a check-list of “must have” and consider “Gulf specs” to avoid non relevant information Round Table 1: Identifying EMR System and Infrastructure needs Greg White, Vice-President and Managing Director, Cerner Middle East & Africa – UAE Round Table 2: EMR selection and financial implications Round Table 3: Turnkey technology solutions that fit with your EMR Round Table 4: Aligning business strategy and EMR implementation

BOOK BEFORE 1 2 J U LY 2 0 1 2

AND SAVE UPTO US$2,380 WWW.IIRME.COM/ELECTRONICMEDICALRECORDS

17.15

Closing Remarks From The Chairman Shiraaz Joosub, Senior Architect in Healthcare Solutions, E3 Corporation – UAE The Advisory Group Evening Reception

Conference Day Two

Wednesday | 7 November 2012

08.30

Registration And Refreshments

•

08.50

Opening Remarks From The Chairman Ahmad N’Souli, Partner, The Advisory Group – Kuwait

•

09.10

Regulatory Guidelines To The Successful Implementation Of An EMR System: Where Are We In Kuwait?

• Different countries, different rules: Can an EMR system be the same in the US, in Europe and in Kuwait?

• Government guidelines and step-by-step obligatory requirements to meet to implement an EMR system in Kuwait

• •

Is there a need to create an official EMR regulation that draws the guidelines and make it mandatory for healthcare facilities?

Digitising hard copy medical records and generating reports: Which rules apply?

Status of visiting doctors and how to integrate them into local EMR or global EHR systems How to draw the guidelines to oblige hospitals to implement EMR systems and get the Kuwait National Electronic Healthcare Records on track?

Senior Representative from Information Systems Department, Ministry of Health – Kuwait

Tel: +971 4 335 2437 | Fax: +971 4 335 2438 | Email: register@iirme.com | Web: www.iirme.com/electronicmedicalrecords

How To Develop The Ideal EMR System: Simple, Intuitive, Ready To Use And Safe • To what extend can you reduce the complexity and the number of technical modules within your EMR systems without threatening quality of care?

• How to create venue-specific workflows to simplify EMR use?

• Customisation and intuitive embarked technology in EMR system design to facilitate handling and answer practitioners’ needs: Can an EMR system be as easy to use as a smart phone • Necessary integration of drop-down menus and ready-made sentences to reduce typing, save time and improve physicians’ engagement • User-friendly systems: Limits of over-automation and necessary “physician narrative” boxes to decrease medical-legal risks Moderator: Greg White, Vice-President and Managing Director, Cerner Middle East & Africa – UAE Abdulgader Almoeen, Acting Manager, Pharmacy Informatics & Automation, King Faisal Specialist Hospital and Research Center – Saudi Arabia Dr Ahmed Albarrak, Chairman Medical Informatics, College of Medicine KSU – Saudi Arabia Salman Iqbal, Chief of Information & Technology, Dossary Hospital – Saudi Arabia Basim Khoja, Technology Director, Al Mashfa Hospital – Saudi Arabia

EMR Network In South Sydney Health District

International Case Study

11.10

11.40

Life After A Successful EMR Implementation Across 20 Hospitals In Australia • The journey to a “safe, simple, intuitive and ready to use” EMR System • Major challenges in the implementation and adoption of an EMR within an Integrated Healthcare Delivery Network • The joys of success for staff and patients alike – A realisation of the benefits • The journey continues: How to build on the foundations of the EMR system to incorporate community requirements in every health specialty Dr Jean Evans, CIO & ICT Director, South Eastern Sydney Local Health Districts - Australia Security And EMR Implementation At King Fahad Medical City: What Information And Who To Share It With?

• Live presentation of KFMC EMR: How to secure access from long distance connection • Are existing security protocols in EMR systems sufficient to protect patient information?

• Does EMR provide more accountability in the transfer and accessing of patient records?

• Mitigating breaches of confidentiality through stakeholder security training Turki Al Shariti, Head of File & Information Management, King Fahad Medical City – Saudi Arabia

PANEL DISCUSSION

10.40

14.45

International Case Study 12.45

Preparation To Singapore’s National EHR: Facing The Challenges Of SingHealth Group To Integrate And Merge Various EMR Systems To Establish A Common Platform And Get Ready For The National EHR • Addressing future demographic challenges by adopting a different pattern of healthcare • Integrating and facilitating information exchange between the public and private sectors by increasing IT enablement • Determining the clinical and business requirements of the NEHR through clinician involvement in task forces and advisory groups • Developing a national standards-based enterprise architecture to support NEHR deployment • The journey thus far and plans for the future Prof. Ser Kiat Tan, Member Board of Directors & Former CEO, SingHealth Group - Singapore Lunch And Networking

Qatar And The Digitisation Of The Entire National Electronic Health Records System An analysis of the difficulties, benefits and practicality of introducing an Electronic Patient Record (EPR) system for Hamad Medical Corporation in Qatar • Qatar’s strategy for implementing their e-Health Program • The building blocks to sustaining the implemented EHR: What are the systems, infrastructure, policies and programs needed to achieve success?

• Commitment to the GCC region: Who has demonstrated their alliance to the future healthcare of the different GCC countries?

Dr Foziyah Abdullah, Director e-Health and Acting Director of IT, Supreme Council of Health - Qatar Afternoon Refreshments And Networking Opportunities

Oman’s National E-Health Strategy 15.15

Oman’s National e-Health Strategy • The strategies deployed to achieve adoption of Oman’s National e-Health Strategy • The success after implementation of the national HIMS • Smart solutions adopted for the e-National Medical Record • The role of telemedicine and tele-health in the adoption of Oman’s EMR Abdul Rahman Al Tauqi, Director General Information Technology, Ministry of Health - Oman

The International Hospital Of Bahrain 15.45

SingHealth EMR & Singapore NEHR 12.10

IT And Healthcare: Technology Innovations Leading The Way To Enhanced Quality Of Patient Care And Improved Outcomes • Does IT lead to better healthcare and patient experience?

• Using technology to facilitate information flow and exchange and provide comprehensive care to the patient • Reassuring the patient: Ensuring that the patient’s electronic medical records are available wherever the treatment is taking place • Making healthcare safer for the patient: How EMR proactively enables clinicians to take action • How checks and balances in the EMR system can prevent seriously negative outcomes Moderator: Mr. David Schlotterbeck, Chairman & CEO, Aperio Technologies, partnering with Virtus Group – USA Ahmad Alhoraibi, Lecturer, King Saud bin Abdulaziz University for Health Sciences – Saudi Arabia Layth Alissa, IT & Call Centre Manager, Al Salam International Hospital – Kuwait Christopher Lewis, Chief Operating Officer, International Hospital of Bahrain – Bahrain Salian Shrivinas, Director of Medical Informatics, International Hospital of Bahrain – Bahrain

Qatar’s Hamad Medical Corporation and its EPR 14.15 Regional Case Study

Morning Refreshments And Networking Opportunities

Regional Case Study

10.10

13.45

Regional Case Study

Hospital Information And Management System: A Pre-Requisite To EMR Implementation • Preparing staff and management to an operating culture and mindset change endorsing the shift of technology to deliver better health care • New techniques and technologies used in hospital infrastructure to prepare HIMS implementation and assure material interoperability • Technological investment towards more automation: Ensuring existing hardware and software compatibility with new systems and future development • Selecting, developing and implementing a performing HIMS capable of receiving an EMR system to consider it as a healthcare habits transformation tool Dr Osama Alswailem, Chief Medical Information Officer and Director, King Faisal Specialist Hospital and Research Center – Saudi Arabia

PANEL DISCUSSION

09.40

Successfully Designing And Implementing In-House EMR And CPOE Systems To Improve Clinical Outcomes • A 10-year long journey of continuous improvement to deliver better healthcare and patient experience • Properly developing a user-friendly computerised physician order entry process to encourage staff buy-in and increase productivity • How to utilise electronic medical records systems as risk management tools to improve patient safety and diminish information transfer related errors • An EMR servicing your staff and your patients: Fast track records to save time and improve your patient flow Chris Lewis, Chief Operating Officer, International Hospital of Bahrain – Bahrain Salian Shrivinas, Director of Medical Informatics, International Hospital of Bahrain – Bahrain

Towards The Future Of EMR 16.15

Mobile Health And Cloud Based Medical Records: The Next Step Of EMR • Technological, administrative and political complexity of existing infrastructure: Necessary interoperability of m-Health technology to fit with a variety of organisational concerns • Going beyond the technology gap implied by EMR by integrating tablets and other mobile devices in the everyday working life of physicians • Using the Cloud to provide geographical flexibility and facilitate information exchange to enable the effective treatment of patients across boundaries • How the Cloud can improve clinical workflow and provide better data management potential Dr Ahmed Albarrak, Chairman Medical Informatics, College of Medicine KSU – Saudi Arabia

16.45

Closing Remarks From The Chairman Ahmad N’Souli, Partner, The Advisory Group – Kuwait

Tel: +971 4 335 2437 | Fax: +971 4 335 2438 | Email: register@iirme.com | Web: www.iirme.com/electronicmedicalrecords

From the Organisers of

6-8 November 2012 • Crowne Plaza Hotel, Kuwait FIVE WAYS TO REGISTER +971 4 335 2437

IIR Holdings Ltd. P.O Box 21743, Dubai, UAE

+971 4 335 2438

register@iirme.com

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Department: ........................................................... Mobile: .......................................... Email: ......................................................................

Booking Contact: ................................................................................................................................................................................................

Department: ........................................................... Mobile: .......................................... Email: ........................................................................

Crowne Plaza Hotel, Kuwait Tel: +965 184 8111 Accommodation Details We highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the IIR Hospitality Desk for assistance on: Tel: +971 4 407 2693 Fax: +971 4 407 2517 Email: hospitality@iirme.com

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MD030332

Healthcare Management

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GROUP DISCOUNTS AVAILABLE

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