The Facilities Manager’s Guide To Mechanical And Electrical Services

Certificated Course Delivered By

The Facilities Manager’s Guide To Mechanical And Electrical Services Complete either of these two day training courses and you will receive your Continuing Professional Development Certificate from BIFM Training, the training arm of the British Institute of Facilities Management.

17 – 20 November 2013 • Dusit Thani Hotel, Dubai, UAE

Course One

Essentials Of Engineering Services For Buildings 17 – 18 November 2013 • Dusit Thani Hotel, Dubai, UAE

Course Two

Advanced Engineering Services For Buildings – Optimising Delivered Performance

Back by popular demand

19 – 20 November 2013 • Dusit Thani Hotel, Dubai, UAE Top 4 Benefits Of Attending Course One

Top 4 Benefits Of Attending Course Two

1. Understand the range of building technical systems and their importance to effective operations

1. Develop effective business – focused strategies for M&E services 2. Maximise opportunities for efficient operation, while improving security and continuity of services

2. Improve occupant satisfaction and comfort through best practice design 3. Deliver cost effective and efficient solutions which support sustainability goals and targets 4. Actively manage M&E services for optimum performance and safe, continuous operation Organised by:

3. Appreciate the impact of life-cycle cost planning on M&E services 4. Improve delivered performance and value for money from contractors

Strategic Career Partner:

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The British Institute of Facilities Management (BIFM) is the national professional body for FM in the UK. Formed in 1993 it currently serves over 12,000 members, including overseas practitioners. The Institute also supports an International Special Interest Group of more than 1,000 members who wish to keep up to date with international best practice. BIFM Training (responsible for running the Institute’s short-course programme) is the leading provider of FM training in the UK.

BIFM Training is managed on behalf of the BIFM by Quadrilect Ltd, and the current programme features over 40 courses including health and safety and a range of accredited options and qualifications.

BIFM Training courses are benchmarked against

the Institute’s professional standards, and offer an17

– 18 November 2013 • Dusit Thani Hotel, Dubai, UAE

unparalleled range of professional development opportunities for FM’s looking to improve their knowledge, skill and professionalism.

This course provides access to leading edge thinking and skilled practitioner experience in line with the Institute’s commitment to providing high quality information, education and networking services for individual professionals and organisations involved in FM. This course also carries a certificate which is recognised under the BIFM’s Continuing Professional Development programme. BIFM Training also offers a range of essential learning and development services, including skills profiling and training needs analysis.

Would you like to run an FM course in-house?

The in-house training division of IIR Middle East Tel: +971 4 407 2624 • Email: CTS@iirme.com www.iirme.com/cts

Tel: +971 4 335 2437 • Fax: +971 4 335 2438

Meet Your Expert Course Leader Ian Cramp BSc, C.Eng, MIEE, MBIFM Ian Cramp has extensive experience in Facilities Management and also has a Degree in electrical engineering. His long career has included being Head of Facilities Management for Cudd Bentley where he designed computer centres for several major clients and set up facilities management systems for them to operate their buildings. Among these clients were 3500 properties UK wide for British Telecom.

His expertise in Facilities Management has grown so that he now advises a number of major public and private organisations, and regularly undertakes audits of clients’ premises and many of these are headquarters buildings.

Ian has extensive experience as a lecturer and trainer, and has delivered many courses internationally for clients in the Middle East, Africa and Europe. He is also a tutor and assessor for the BIFM qualifications programme delivered

by BIFM Training.

Who Should Attend Course One And Two ?

• Facilities managers • Facilities assistants • Procurement professionals • Property owners • Property developers • Property managers • Estate managers • Maintenance managers • Maintenance contractors • Building services contractors • Building surveyors • Letting agents • Property administrators • Service providers

Course One Professionals who wish to develop their understanding of mechanical and electrical services and their management in their premises will benefit

Notes

from this course. No previous knowledge of technical services is required.

Course Two Professionals who need a more in-depth awareness of the operation and control of the technical services and their effective control will greatly benefit from this course.

The Facilities Manager’s Guide To Mechanical And Electrical Services 17 – 20 November 2013 • Dusit Thani Hotel, Dubai, UAE Programme Timings : Registration for each course will be at 07:30 on Day One. The courses will commence at 08:00 every day and finish at 14:30. There will be breaks for refreshments at approximately 10:30 and 12:30 and lunch will be served at the end of each day’s session.

Programme Overview For those without technical experience, managing the mechanical and electrical infrastructure of buildings can be very challenging. Understanding the technical terms used can seem daunting enough, without even starting to address the impact that building engineering services can have on day-to-day FM operations.

Even for qualified engineers, the task of running the Mechanical & Electrical (M&E) services to achieve optimum performance is complex. How can efficiency and continuity be increased? How can day-to-day management of contractors be improved to ensure the best value for money and high levels of customer satisfaction? What is the business justification for upgrading to new systems and technologies?

Whichever category you identify with, this training programme will help you make sense of the challenges associated with running mechanical and electrical services efficiently and effectively – as part of the total facilities management remit.

Course One

Essentials Of Engineering Services For Buildings 17 – 18 November 2013 • Dusit Thani Hotel, Dubai, UAE Course Overview This course is a standalone non-technical introduction to building engineering services aimed specifically at property professionals, facilities managers and others who need to understand how their building systems operate and how to manage their contractors. It is particularly suitable for managers new to mechanical and electrical services, or those looking to refresh their knowledge and skills. Everything is explained in a simple, easy to understand way.

Agenda Day Two

Day One Building Services Fundamentals • The function of services in commercial buildings and their importance to the core business • Mechanical services, air conditioning, drainage, ventilation Fire Systems • The design and operation of fire detection and alarm systems • Sprinklers • Gas extinguishing systems

Building Services Fundamentals •

Electrical services

•

Lifts

•

UPS and generators

Operation And Maintenance •

Performance based service provision and auditing

•

Controlling contractors

Contingency Planning •

The Provision Of Comfort And Safety • Statutory and business requirements Getting The Design Right • What the FM needs to know about design and its procurement

Being ready for the unexpected in your building

Energy Efficiency •

Scope for savings and environmental improvement

Satisfying The Occupants •

Obtaining and responding to feedback

Alternative Energy Sources And Applications

Tel: +971 4 335 2437 • Fax: +971 4 335 2438 • Email: register@iirme.com • Web: www.iirme.com/engserv

Course Two

Advanced Engineering Services For Buildings – Optimising Delivered Performance 19 – 20 November 2013 • Dusit Thani Hotel, Dubai, UAE Course Overview This is an advanced course that deals with building services strategy and the business needs associated with it. This course focuses on contract specification and management of technical services providers and is suitable for managers with some existing experience of managing mechanical and electrical services. This is presented in an easy to understand way.

Agenda

FM Management •

Day One

the life of building assets •

•

Many businesses spend in excess of 50% more than they need to, so how can this be reduced?

Building Services Integration •

The importance of the ‘bathtub’ curve in calculating

What services we need and how we get them to the

•

More effective maintenance regimes

building

•

The best maintenance strategies

How can we ensure that they are reliable?

Budgets

Safeguarding Supplies

•

What are the key issues to consider and monitor

•

The importance of security of supplies

•

How can you improve the effectiveness of your

•

Enhancing availability by good design and

budget?

maintenance But It’s Not Just About Money Power Transmission Issues

•

Lifecycle costing

•

Filtering

•

Contract lifecycle management

•

Power factor correction

•

Maximising contractor performance

•

Saving money on utilities

•

Reliability of supplies

How Can We Get Better Service From Our Contractors/ Suppliers?

Our Customers

•

Working with your contractor

•

Needs and how to achieve them

•

Service Level Agreements (SLAs) and Key Performance

•

Heating, cooling and ventilation

•

Customer requirements

•

Operating more effectively and saving money

Day Two

Indicators (KPIs) •

Identifying the common goal and working together towards it

What Are The Issues In Your Buildings?

A chance to discuss specific problems and issues relating

Good Energy Control

to individual situations, although questions can be asked

•

Lighting and lighting control

during any of the sessions.

•

Building optimisation

Building Control Using BMS •

How do BMS systems operate?

•

How can they save you money?

•

How can they be used to improve comfort?

Improving Lift Effectiveness •

Saving energy when using lifts

•

Improving speed and performance

•

Specifying the correct requirements

Tel: +971 4 335 2437 • Fax: +971 4 335 2438 • Email: register@iirme.com • Web: www.iirme.com/engserv

The Facilities Manager’s Guide To Mechanical And Electrical Services 17 – 20 November 2013 • Dusit Thani Hotel, Dubai, UAE FIVE WAYS TO REGISTER IIR Holdings Ltd. P.O Box 9428 Dubai, UAE

+971 4 335 2437 +971 4 335 2438 register@iirme.com

www.iirme.com/engserv

DISCOUNTS AVAILABLE FOR 2 OR MORE PEOPLE CALL – +971 4 335 2483 E-MAIL – a.watts@iirme.com WEB BC4999/BC5000 Event

Course Fee Before 1 September 2013

Course Fee Before 22 September 2013

Final Fee

US$ 2,395

US$ 2,595

US$ 2,695

Course Fee Before 1 September 2013

Course Fee Before 22 September 2013

Final Fee

US$ 2,395

US$ 2,595

US$ 2,695

❏ Course One: Essentials Of Engineering Services For Buildings 17 – 18 November 2013 (BC4999)

Event ❏ Course Two: Advanced Engineering Services For Buildings – Optimising Delivered Performance 19 – 20 November 2013 (BC5000)

Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions will receive a Certificate of Attendance.

WOULD YOU LIKE TO RUN AN FM COURSE INͳHOUSE?

All registrations are subject to our terms and conditions which are available at www.iirme.com/terms. Please read them as they include important information. By submitting your registration you agree to be bound by the terms and conditions in full.

DELEGATE DETAILS

Payments

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A confirmation letter and invoice will be sent upon receipt of your registration. Please note that full payment must be received prior to the event. Only those delegates whose fees have been paid in full will be admitted to the event. You can pay by company cheques or bankers draft in Dirhams or US$. Please note that all US$ cheques and drafts should be drawn on a New York bank and an extra amount of US$ 6 per payment should be added to cover bank clearing charges. In any event payment must be received not later than 48 hours before the Event. Entry to the Event may be refused if payment in full is not received.

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If you are unable to attend, a substitute delegate will be welcome in your place. Registrations cancelled more than 7 days before the Event are subject to a $200 administration charge.

Registration fees for registrations cancelled 7 days or less before the Event must be paid in full. Substitutions are welcome at any time.

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All registrations are subject to acceptance by IIR which will be confirmed to you in writing.

Due to unforeseen circumstances, the programme may change and IIR reserves the right to alter the venue and/or speakers.

Event Venue: Dusit Thani Hotel, Dubai, UAE Tel: +971 4 343 3333 Accommodation Details We highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the IIR Hospitality Desk for assistance on: Tel: +971 4 407 2693 Fax: +971 4 407 2517 Email: hospitality@iirme.com © Copyright I.I.R. HOLDINGS B.V.

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