Hospital Design and Infrastructure 2012

HOSPITAL DESIGN & INFRASTRUCTURE 2012 3 - 6 June 2012

DUBAI INTERNATIONAL CONVENTION AND EXHIBITION CENTRE, DUBAI, UAE

The Hospital Of The Future: Intelligent Design To Ensure The Best Use Of Resources Ecological – “Go Green” for a sustainable healthcare system Welcoming – Enhance “customer experience” and increase patient flow Flexible – Capitalise on advancing technologies and manage stakeholders effectively Smart – Increase functionality, improve productivity and reduce operations cost Regional And International Healthcare Experts Include:

Bernadette Farrell

Dr Walid A. Fitaihi

Dr Sami Alom

Dr Arpan David

Founder and CEO, International Medical Center

Chief Strategy Officer, Al Noor Hospital

Chief Executive Officer RAK Hospital

Director Of Health Facility Planning & Architectural Design, Hamad Medical Corporation

VP & Director Healthcare Design, HDR Architecure

Dr Mohammed Ezzat Agamy

Ellen Taylor

Dr Ashraf Ismail

Dr Mohammad Yaman

KC Surashkumar

Hospitals Corporate Director, LifeLine Hospital Group

Director of Pebble Project, Center for Health Design

Managing Director ME, Joint Commission International

Chief Medical Officer, Mafraq Hospital

Head of Biomedical Engineering, Ruwais Hospital

Top Five Reasons To Attend

Hottest Topics Include

Join the leading platform dedicated to bringing together healthcare operators, investors, commissioners and contractors as well as designers, builders and suppliers Exchange on the hottest topics related to hospital design and facility upgrade in the Middle-East Benefit from key practical insights on team management, operational costs reduction, green revolution, accreditations and health design concept Learn from C-Level Leaders to design and re-design a better working environment, increase patient flow and drive ROI Take part in Hospital Build & Infrastructure Middle East Exhibition and its 5,000 exclusive visitors Silver Sponsor

Knowledge Partner

James J. Atkinson

Identifying The Market Needs, Managing Stakeholders And Effective Communication In A Healthcare Design Process Operational Cost Reduction And High Level Standards: The Challenges Of Future Hospitals Re-Designing Existing Healthcare Facilities To Better Use Current Resources And Improve Both Patient And Staff Experience Waste Reduction And Energy Saving Concepts To Increase Competitiveness Healing By Design And Evidence Based Design Concepts In New Facilities To Enhance Patient Experience

Media Partner

www.iirme.com/hdi

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Book 22 Ma before rch 20 save u 12 and p US$ 1, to 190!

HOSPITAL DESIGN & INFRASTRUCTURE 2012 Experience HDI

What’s New For 2012?

Running alongside Hospital Build & Infrastructure Middle East 2012 in Dubai International Convention and Exhibition Centre from 3-6 June 2012, HDI – Hospital Design and Infrastructure is the leading platform dedicated to bringing together all the healthcare industry stakeholders to cover facilities design and construction challenges in the region.

A practical programme served by valuable case studies Four targeted and functional workshops highlighting key issues of hospital design An operational focused agenda integrating hospital directors testimonies and experiences The most senior speaker faculty yet with expertise from the Middle East, the USA, Europe & Australasia Maximum learning and exchange of ideas with over 8 hours of networking in 4 days

This summit will focus on the complexity of the design process of healthcare facilities. Highlighting the latest innovations, trends and critical issues, it will also propose international and regional case studies as well as workshops based on the experience of leaders in the industry to face competition, meet the requirements of future world class hospitals and deliver high quality care.

Who Should Attend To Benefit From High Level Networking Opportunities?

Professionals with responsibilities for healthcare facilities management and development including: Facility Management Directors Projects Directors Medical Planners Business Development Directors Designers Architects MEP Engineers Master Planners Constructors Consultants Healthcare facilities Chief - Executive/Operating/ Strategy/Medical/Nursing/Quality - Officers Heads of biomedical engineering Heads of support services

Past delegate geo breakdown Egypt 1%

USA 1%

Asia 9% Europe 12%

Saudi Arabia 36%

Featuring Key Participation Of Our Most Senior Expert Speaker Faculty Yet Hospital Operators • Dr Walid A. Fitaihi, CEO and Founder, International Medical Center – Saudi Arabia • Dr Mohammed Ezzat Agamy, Hospitals Corporate Director, Lifeline Hospital – UAE • Dr Sami Alom, Chief Strategy Officer, Al Noor Hospital – UAE • Dr Arpan David, Chief Executive Officer, RAK Hospital - UAE • Sayad Bassam, Chief Operating Officer, Al Corniche Hospital – UAE • Santosh Marathe, Chief Financial Officer, American Hospital Dubai – UAE • Dr Mohammad Yaman, Chief Medical Officer, Al Mafraq Hospital - UAE • Dr Mohammad Qaddoura, Projects Director, LifeLine Hospital - UAE • Helge Springhorn, Director Quality & Risk Management, Al Mafraq Hospital – UAE • KC Surashkumar, Head of Biomedical Engineering, Al Ruwais Hospital – UAE • Raja Husseini, Director of Strategic Planning and Technical Services, Centre Hospitalier de I’Université de Montréal – Canada • Nadeem Baig, Manager Facilities Compliance & Accreditation, Cleveland Clinic Abu Dhabi – UAE Regulators • Bernadette Farrell, Director Health Facility Planning & Architectural Design, Hamad Medical Corporation – Qatar • Tim Sfeir, Medical Planner, Health Authority Abu Dhabi – UAE • Architect Awn Sharif, M.A Healthcare Facility Planning – Qatar Hospital Design Experts • Aladin Niazmand, Founder and Director, TAHPI - Australia • Dr Ashraf Ismail, Managing Director, Joint Commission International ME - UAE • Ellen Taylor, AIA, MBA, EDAC - Director of Pebble Project, Center for Health Design – USA • Erik Hokanson, Principal and Lead Healthcare Design MENA, Burt Hill – UAE • Eva Maria Jura, Project Designer, Al Noor Hospital – UAE • James J. Atkinson, VP & Director Healthcare Design, HDR Architecture – UAE • Mohammed Ayoub, Associate VP & NYC Design Studio Lead, HDR Architecture – USA • Ahmad Nsouli, Managing Partner, The Advisory Group - Kuwait • Kathy Reno, RN, MBA, PhD, EDAC Consultant, Joint Commission International – USA • Francine Westergaard, RN, MSN, MBA Senior Consultant, Joint Commission International – USA • Malek El Husseini, Business Development Director ME, GE Healthcare – UAE • Holger Micheel-Sprenger, Partner and CFO, ICME Healthcare – UAE

“As a project consultant, the conference was very informative” Ronnie Uppanie, Special Project Consultant, United Doctors Hospital

Rest of GCC 12%

“This conference is relevant to our current development projects and challenges” UAE 29%

PD Hajah Masjidah, Special Duties Officer, Ministry of Health Brunei Darussalam

Tel: +971 4 335 2437 | Fax: +971 4 335 2438 | Email: register@iirme.com | Web: www.iirme.com/hdi

Pre Conference Workshops

Sunday | 3 June 2012

Our workshops are designed to complement the main Conference sessions. Led by industry experts, they offer high quality content that will allow you to deepen your knowledge and identify new design strategies and techniques to reduce costs, enhance patient experience, retain staff and improve quality of care delivery.

Workshop A

Workshop B Registration and lunch will be at 12:30. The workshop will start at 13:30 and end at 17:00.

Registration and refreshments will be at 08:30. The workshop will start at 09:00 and end at 12:30 with lunch.

Most Frequently Found Design Issues That Place Patient Health And Safety At Risk – JCI Safe Health Design Service Karen Reno, RN – MBA – PhD – EDAC Consultant, Joint Commission Resources & JCI – USA Karen Reno has more than 40 years of experience in health care, most spent in administrative roles as Chief Operating Officer and Chief Nursing Officer. Dr. Reno serves as a consultant for Joint Commission Resources and Joint Commission International on patient safety and safe facility design. Health care facility design has been one of Dr. Reno’s interests for her entire career. She has worked on numerous building projects, including renovation as well as new construction. She is a member of the Center for Health Design. She served as co-author of the first workbook on evidence-based design and holds EDAC accreditation. She has consulted on this topic in the Middle East, Europe, China, South America, and Indonesia as well as the US.

Francine Westergaard, RN – MSN – MBA, Senior Consultant, JCI – USA Francine Westergaard has more than 25 years of nursing experience as a practitioner, educator, administrator and researcher. She has extensive experience lecturing on standards and survey preparedness, patient safety, and quality improvement. She provides suggestions and applications for improvement to assist organizations as they facilitate change dynamics. Her international experience has included consultation in major hospitals, health systems and ministries of health in the Americas, Asia Pacific, Europe, the Middle East and the Middle East.

Rationale Architects and healthcare organisations are partnering to build facilities around the world at astonishing rates that have never before been experienced. These facilities are setting new standards for the provision of healthcare globally. JCI consultants have had the opportunity to review designs for a wide range of projects including small rural facilities to extremely large urban tertiary care facilities throughout the Middle East and Asia. Projects have included new construction, replacement facilities, and major renovations. It became apparent after several years of providing this service that patterns of design flaws were emerging that placed patients at risk. A multiple case study review was undertaken to determine what the design risks are and what could JCI develop and disseminate as benchmarks regarding this risk.

Learning Objectives • The future hospital: Creating places and spaces for healing • Case studies for successful healthy environments • Developing international benchmarks in design and health • New design paradigms influenced by technology

Design, Build, Equip, and Maintain A “9 Hospitals Turnkey Project” – Kuwait Ministry Of Health Ahmad Nsouli, Managing Partner, The Advisory Group - Kuwait Ahmad M. Nsouli brings a blend of U.S and Middle Eastern experience to his leading role at TAG. In the United States, Ahmad worked with the Johns Hopkins Health System (JHHS), Baltimore, as a consultant on developing the concept of international patient management. There, he established comprehensive clinical, financial, administrative and social blue prints of the currently operational concept.

Prior to that, he served as a senior planner and administrator / Emergency Department of Jersey City Medical Center (JCMC). Ahmad started his professional career at Columbia Presbyterian Medical Center, New York, where he conducted information systems applicability analysis on quality assurance programs.

As it relates to the GCC, between 1992 and 1997, Ahmad functioned as the CEO of Magrabi Healthcare System where he established a network of 15 hospitals across the MENA region.

Rationale Although all health economists agree that demand for healthcare services over the next 30 years will inevitably drive GCC Countries to at least double their current healthcare delivery infrastructure, the methodology to do so is still debatable. The State of Kuwait has recently embarked on a US$ 4.5 billion nine hospital project with a total inpatient bed capacity of 4,600 beds using an integrated “Design, Build, Equip and Maintain” procedure involving a consortium of international and local contractors and A/E firms, as well as medical solution providers. This workshop will discuss the implemented procedure and highlight the pre-requisites and challenges to realise such a programme while examining the pros and cons of such approach in designing healthcare facilities.

Learning Objectives • Medical Planning: Overcoming related challenges in realising turnkey integrated single tenders § Clinical Programming Challenges § Developing the Functional Space Program § Developing the Room Data Sheets • Smartly planning the operations during the design process to face on-site difficulties • Legal grounds and frameworks to developing such projects as currently reflected in respective GCC States • Advantages and drawbacks of adopting this methodology

“Very interactive format, most beneficial to networking and converging differences” Naeem Cassim, Architect, Ruben Reddy Architects

Sponsorship Opportunities

Silver Sponsor

Participating as a sponsor at the Hospital Design and Infrastructure Conference will give you direct access to high level healthcare facilities operators and stakeholders involved in hospital design programmes to discuss on future projects to be settled in the region. Our sponsorship packages are designed to give your brand targeted exposure and increase your client base with networking opportunities.

Sponsorship packages are flexible and can include: •

Access to the invitation only speaking platform where you will be able to position your company alongside senior healthcare leaders

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Face to face time to network with 70+ attendees and build relationships throughout the 2 days

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Brand your company in front of decision makers from leading healthcare providers in the region

Please contact Renae Ruggieri for more details on +971 4 407 2732 or sponsorship@iirme.com

TAHPI is an Australian based specialist Healthcare Planning and Design firm with over 200 dedicated staff responsible for over 300 completed projects. TAHPI operates from 10 offices in Australasia and the Middle East, providing the full spectrum of services from Health Service Planning to Briefing, Architectural and Interior Design, Equipment and Commissioning. TAHPI offers the popular web-based toolkit known as the Health Facility Briefing System (HFBS) and training.

Tel: +971 4 335 2437 | Fax: +971 4 335 2438 | Email: register@iirme.com | Web: www.iirme.com/hdi

Conference Day One 08.30

Registration And Refreshments

09.00

Opening Remarks From The Chairman

Monday | 4 June 2012 Budgeting Projects, Securing Investment And Optimising Operational Costs

Aladin Niazmand, Founder and Director, TAHPI - Australia

09.05

Perspectives Of Healthcare In The Middle East: Investigating Current Facts, Innovations And New Trends In Hospital Design •

Impacts of the economic crisis on designing new hospitals and starting renovation programmes

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Healthcare facilities programmes across the Middle-East: a large variety of projects to be launched in the next decade

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Implementing green standards in healthcare facilities design and construction to cope with sustainable development issues

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Integration of traditional design in new building and refurbishment projects to enhance experience and increase patient flow

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Making the Middle-East a world-class healthcare destination to overcome the competition of health tourism markets abroad

11.20

PANEL DISCUSSION

Aladin is a Director of Total Alliance Health Partners International (TAHPI) and principal of Health Projects International (HPI). He has 30 years of experience as an Architect including 25+ years as a specialist health facility planner. Aladin has personally designed over 100 hospital projects, both public and private. He has been largely responsible for the creation of the new generation of Health Facility Guidelines in Australasia through his work for the creation of Standard Design Components for the new Australasian Health Facility Guidelines (AHFG). Aladin has also assisted HAAD to develop its own Health Facility Guidelines which was introduced early 2011. Aladin is the designer and team leader for the web based Health Facility Briefing System (HFBS) used for the rapid creation of Standards Based health briefs, Room Data Sheets, Schedules, Asset Audits and Asset Tracking.

10.10

MUST ATTEND

Creating a sustainable project to convince investors and overcome resource shortage

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Minimising waste during the planning phase by integrating the “lean management” concept to build up a sustainable facility

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Introducing international and regional benchmarks as well as strong management skills in hospital design to drive cost optimisation in both construction and running phases

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Strategically designing innovative private hospitals to attract investment in the face of long capital payback period to deliver high quality facilities

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Initial funding and smart allocation of resources to face long term risks and reach initial goals to deliver quality projects

Optimising Existing Resources By Re-Designing Healthcare Facilities To Improve Productivity, Experience And Deliver Better Clinical Outcomes

Market Research And Early Buy-In To Understand The Needs Of Patients And Staff To Accurately Design Healthcare Facilities

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Developing facilities taking into account the “more out-patient” trend in the region to increase patient flow

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Leading market research to meet expectations of both operation and patient sides to design a smooth running hospital

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Identifying the key factors and involving the necessary departments to take into account different perspectives and design a practical facility

Reorganising support services to liberate space for patientfocused activities and face the increasing demand for world-class care

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Defining the right place, the right moment and the right partners to build a sustainable facility

Following society evolution to adapt the hospital to new disease profiles and face competition of newly built facilities

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Auto-critical and external points of view to avoid last minute changes and costs increase

Integrating the Evidence Based Design concept in refurbishment plans to enhance both staff and patient experience and increase loyalty, patient flow and ROI

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Developing a project management methodology providing formal guidelines to avoid delays and increase chances of success

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Highlighting under-utilised departments and developing a “schedule for space” to design a smart re-allocation and maximise utilisation of existing resources

Technical Knowledge And Human Relation Skills To Manage A Multidisciplinary Team, Understanding Stakeholder Needs And Saving Costs •

Importance of the conductor: Firmly coordinating contractors, operators, builders and consultants to meet required standards and deadlines

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Organising technical trainings and updates for stakeholders to speak a common technical language and avoid misunderstandings, conflicts and time loss

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Challenges and benefits of a good transmission of information and transparency amongst stakeholders to deliver on a high standard healthcare facility

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Establishing a team spirit by integrating a project leader to motivate stakeholders and reach success in designing healthcare facilities

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Clearly defining roles and responsibilities of every stakeholder based on area of expertise to avoid overlapping behaviours and conflicts and capitalise on technical knowledge K.C Surashkumar, Head of Biomedical Engineering, Al Ruwais Hospital - UAE

10.50

12.00

Morning Refreshments And Networking Opportunities

Dr Mohammad Yaman, Chief Medical Officer, Al Mafraq Hospital - UAE 12.40

Lunch And Networking

14.00

Operational Cost Reduction And High Level Standards: The Challenges Of Future Hospitals

MUST ATTEND

09.30

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Dr Sami Alom, Chief Strategy Officer, Al Noor Hospital – UAE Dr Arpan David, Chief Executive Officer, RAK Hospital – UAE Nadeem Baig, Manager Facilities Compliance & Accreditation, Cleveland Clinic Abu Dhabi – UAE Sayad Bassam, Chief Operating Officer, Al Corniche Hospital – UAE

Tim Sfeir, Medical Planner, Health Authority Abu Dhabi – UAE

Identifying The Market Needs, Effective Communication And Project Management

Creating A Strong Business Plan By Precisely Designing Healthcare Programme Budgets To Secure Investment And Operational Success

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Applying the “lean management” concept alongside the supply chain to reduce operations waste to optimise cost and keep a high level of medical best practice

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Educating management and top down budgeting strategies to give responsibilities and involve staff in smart budget cuts to increase profitability

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Integrated design: Downsizing MEP equipment and building systems to lower construction costs and reduce risks of costly re-design

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Assessing and documenting the condition and capacities of the existing systems to ensure a soft integration of the facility extension and save on costs Santosh Marathe, Chief Financial Officer, American Hospital Dubai - UAE

Tel: +971 4 335 2437 | Fax: +971 4 335 2438 | Email: register@iirme.com | Web: www.iirme.com/hdi

Conference Day One

Monday | 4 June 2012 •

Innovation, Technology And Design Flexibility For MUST ATTEND A Sustainable And Viable Project

Achieving a welcoming environment for patients and functional areas for staff: Splitting the facilities to improve focusing and efficiency to deliver a higher quality of care Welcoming patients and families in an intuitively designed and easily accessible “on-stage area” to enhance the hospital experience and increase patient flow Organising an autonomous and operation oriented “off-stage” away from p atients’ view to reduce infection risks and keep staff concentrated for more efficiency and better service

• 14.40

Including Innovative Technologies In Hospital Design To Save Space, Increase Flexibility And Facilitate Operations, To Improve Patient Care And Productivity Designing hospitals to receive new technologies by including specialists in the early stage of the process to make the facility functional and understandable for the clinicians • Implementing Building Information Modeling (BMI) software to generate and manage building data to improve commissioning and maintenance during hospital lifecycle • Integrating equipment needs and modular concepts of space into hospital design to anticipate transitions of care and accommodate frequent operational reorganisations • Implementing healthcare guidelines and norms in the design phase of renovation and construction projects to deliver standardised services and capitalise on high quality of care Bernadette Farrell, Director Of Health Facility Planning & Architectural Design, Hamad Medical Corporation – Qatar

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15.20

Afternoon Refreshments And Networking Opportunities

15.50

Adapting The On-Stage/Off-Stage Concept To Healthcare Facilities To Re-Organise Operations And Space To Enhance Patient Experience And Improve Working Conditions And Functionality •

16.30

Intelligent Design And Adaptable Facilities To Integrate One Stop Shop Approach To Healthcare Industry To Increase Patient Flow •

Definition of one-stop-shop concept and benefits to healthcare facilities • Smartly imagining and designing facilities by including flexible modules to ensure constant adaptability to changing healthcare needs • Overcoming space limits and technical constraints to adapt healthcare specialty technologies to one-stop-shop concept • Impact of a practical and functional design on reducing the number of steps in the patient healing journey to increase flow Dr. Zahid Al Sabti, Chief Operating Officer, InterHealth Canada – UAE 17.10

Closing Remarks From The Chairman Aladin Niazmand, Founder and Director, TAHPI - Australia

Appropriately designing the circulation plan within the facility and limiting long distance transfers to smoothly run operations and reduce risk

Conference Day Two Registration And Refreshments

09.00

Opening Remarks From The Chairman Malek El Husseini, Business Development Director ME, GE Healthcare – UAE

MUST ATTEND

09.05

09.40

Smartly Coordinating, Planning And Commissioning Extension Projects To Connect A Newly Designed Area And An Existing Health Facility •

Establishing a risk management board to anticipate the changes and draw safety guidelines to keep a high level of quality of care

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Necessary coordination for infection control between in-house team and consultants to secure high level of health safety during renovation projects

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How to effectively manage IAQ systems during a health facility renovation process to prevent contaminant sources to appear during the construction phase

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Exploring successful renovation plans to keep a smooth operational flow while upgrading a hospital

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Designing an extension to assure a perfect connection with the former facility and absorbing the technology gap

PANEL DISCUSSION

08.30

Tuesday | 5 June 2012 •

Limits of LEED document to meet healthcare facilities special needs (as round the clock operation, infection control, air changes and building code regulations)

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How to master Estidama – Pearl rating system and adapt it to healthcare facilities design to ensure sustainability

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Can Estidama help hospital design to develop zero energy infrastructures?

Erik Hokanson, Principal and Lead Healthcare Designer MENA, Burt Hill - UAE Raja Husseini, Director of Strategic Planning and Technical Services, Centre Hospitalier de I’Université de Montréal Canada Mazen Al Dahmani, General Manager, Imperial College London Diabetes Centre – UAE

10.20

Morning Refreshments And Networking Opportunities

10.50

Is A Middle East Healthcare Design Standard Chart Possible In The Future?

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How can you find your way among the plethora of healthcare standards to meet certifications and design a facility that meets regional expectations?

Dr Mohammad Ezzat Agamy, Hospitals Corporate Director, LifeLine Group – UAE

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How can you be consistent with one set of standards alongside the design and construction process to build a coherent facility and save on cost?

Design, Standards, Quality And Safety

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Is Joint Commission International the only “gold standard” for the quality and safety of health facilities?

Estidama vs LEED: Standards To Follow To Reach Sustainability In The Middle East

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How can you use design to enforce improved standards, from structural requirements for facilities to certifications of care and staff qualifications?

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Training and updates: in depth understanding and mastering of LEED scorecards

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Is LEED the most relevant certification in the Middle East?

Dr Ashraf Ismail, Managing Director, Joint Commission International ME – UAE

Tel: +971 4 335 2437 | Fax: +971 4 335 2438 | Email: register@iirme.com | Web: www.iirme.com/hdi

Conference Day Two 11.30

Role And Impact Of Quality And Risk Management Department To Implement A Safety Culture In Hospital Design And Extension Programmes To Deliver High Level Health Care And Security •

Planning on commissioning and infection control processes to improve indoor air quality and secure high level of care

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Pro-actively managing risks associated with new healthcare facilities or the upgrade of existing ones by educating operators to change

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Understanding the impact of new technologies on health care delivery and training operators to improve productivity and enhance patient experience

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Identifying the challenges faced by healthcare professionals during the transition from an existing to a new facility and designing an action plan to ensure continuity of operations

Tuesday | 5 June 2012 14.55

Helge Springhorn, Director of Quality & Risk Management Department, Mafraq Hospital – UAE

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Understanding the overall environment as a fundamental part in the healing process to design state of the art facilities including patient well being

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Impact of hospital design on patient’s psychology

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Adapting the need of social life amongst patients and family by designing specific areas to encourage exchanges and properly communicating to make them used

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Designing a facility (encouraging the patient to be an actor of the healing process and not only a passive recipient) that can face the personalisation of needs and integrate the patient as an actor in the environment and not a passive recipient Dr Walid A. Fitaihi, Founder and CEO, International Medical Center – Saudi Arabia

12.40

Successfully Achieving Energy Management And Efficiency Programmes Within Healthcare Facilities Design And Upgrade To Save On Costs And Build Greener Hospitals •

Properly designing hospitals on a modular system basis allowing easy access and modification to mechanical and electrical systems to provide continuing adaptability to changing programmes and needs

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Smartly implementing an energy management programme in complex hospital environment without deteriorating performance to save on cost and improve service quality

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Benchmark and auditing existing facilities to highlight areas of improvement and prioritising interventions and investment

International norms for regional standards: adapting world-class regulations to specificities of the Middle East region to retain and avoid local patients from travelling abroad for medical purposes

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Future of healthcare in the Middle-East: a 5 star hotel based experience to deliver on quality, service and personalisation

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Is there a trend of patient care focused revolution in the region?

How to design hospitals for the final customer by ensuring best in class facilities and cultural identity

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Changing the mindset of decision makers toward more personalisation in hospital design to develop a “feel home” environment to attract patients and drive ROI

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Practical design to facilitate staff movements and operations to capitalise on wellness and retain human resources

15.30

Afternoon Refreshments And Networking Opportunities

16.00

Accessible, Welcoming, Green And Entertaining: Designing A State Of The Art Healthcare Facility To Face International Competition And Invest For The Future

PANEL DISCUSSION

MUST ATTEND

How To Include Design In The Holistic Health Concept To Improve Results On Healing Time And Recovery Process And Increase Patient Flow

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James J. Atkinson, Vice President & Director Healthcare Design, HDR Architecture – USA Mohammed Ayoub, Associate VP & NYC Design Studio Lead, HDR Architecture – USA

Smart Design And Carbon Footprint Reduction: Go Green!

12.00

Designing Healthcare Facilities To Respect Regional And Cultural Standards To Commit To High Quality Service, Attract Patients And Retain Staff

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Including location as a strategic issue in the design process to ensure easy access and sustainable catchment area in the face of increasing demographic trend

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How to integrate local natural resources within the hospital operations to save on costs and capitalise on eco-friendly behaviours

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Thinking out of the box and creating turnkey projects including commodities to create living areas and develop communities to avoid isolation and categorisation

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Developing a “welcome attitude” design concept by improving facilities practicability to engage staff members into a high level of service delivery

Eva Maria Jura, Project Designer, Al Noor Hospital – UAE Dr Sami Alom, Chief Strategy Officer, Al Noor Hospital – UAE Nadeem Baig, Manager Facilities Compliance & Accreditation, Cleveland Clinic Abu Dhabi – UAE Holger MIcheel-Sprenger, Partner and CFO, ICME Healthcare – UAE 16.40

Integrating Reduction Waste And Energy Saving Facilities In The Design Of New Hospitals For A “Greener” And “Safer” Future •

Investing in energy saver technologies in the basic project to capitalise on long term operational sustainability Lunch And Networking

Investing today to save tomorrow: how to face high spending and long-term energy cost decrease in the face of budget cuts to build the hospital of the future

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Deepening Evidence Based Design To Better Serve The Patient And Replace The Final Customer In The Centre Of Contractors’ Preoccupations

Developing healthcare waste management guidelines and building isolated facilities to reduce production and improve waste treatment

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Convincing contractors and hospital management boards that green products are safe and reliable to be used in hospital design to increase healthcare facilities lifetime and sustainability

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Implementing sustainable and effective A/C systems based on renewable energies to ensure high Indoor Air Quality (IAQ) and get rid of the “sick building syndrome”

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Optimising operation costs by integrating energy saving technologies in the design or upgrade process of future health facilities

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13.10

MUST ATTEND

14.15

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Convincing hospital management and CEO’s level to invest in Evidence Based Design to enhance “patient experience” and increase patient flow

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Innovations in textures, colours, sources of light and other technologies of EBD to be included in the design process to properly deliver high quality healthcare

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Is the cost of EBD worth it?

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Speaking of patient experience is considering healthcare as a business: patient journey, personalisation and design customisation to meet customer needs and increase ROI Ellen Taylor, AIA, MBA, EDAC, Director Pebble Project, The Center for Health Design – USA

Shane Gardner, Supply Chain Management Director, Al Ain Hospital - UAE 17.20

Closing Remarks From The Chairman Malek El Husseini, Business Development Director ME, GE Healthcare – UAE

Tel: +971 4 335 2437 | Fax: +971 4 335 2438 | Email: register@iirme.com | Web: www.iirme.com/hdi

Post Conference Workshops

Wednesday | 6 June 2012

Workshop C

Workshop D Registration and lunch will be at 12:30. The workshop will start at 13:30 and end at 17:00.

Registration and refreshments will be at 08:30. The workshop will start at 09:00 and end at 12:30 with lunch.

Understanding The Regulations And The Impact Of “Green Designed” Hospitals On Everyday Staff Operations And Patient Experience Malek El Husseini, Business Development Director ME, GE Healthcare - UAE Malek is the Business Development Director for the Middle East. He is responsible for healthcare investments and turnkey projects in the Middle East region. He is in charge for the strategic positioning of GE Healthcare into the new projects. He joined GE Healthcare in 2006. Malek has a Master in Clinical Engineering from Ecole Polytechnique de Montréal. He has 20 years of experience in consulting work. His area of expertise needs assessment, equipment evaluation, healthcare technology trends and project management. He was the Middle East Director of ECRI Institute for 8 years in Dubai (UAE) where he developed and executed business plans, identified market opportunities, Provide healthcare consultancy expertise covering technology planning, procurement and management, he led trade shows conferences and trainings at national and international levels. He was Chief Biomedical Engineer for 5 years in Tawam Hospital (UAE) responsible of an 25 engineer’s team. He supervised new projects, monitored and negotiated service contracts and consulted for Ministry of Health. He was Biomedical Engineer for 2 years in Montreal Heart Institute (Canada) where he worked on medical equipment evaluation, monitor radiation safety programs and quality control for diagnostic imaging

Rationale More and more hospitals are trying to integrate green and sustainable solutions within their process to capitalise on cost reduction, better efficiency and environment friendly operations.

This workshop will highlight the impact of a good “ecological” design on every operational aspect of healthcare facilities by focusing on regulations, operators’ needs, energy efficiency and green working place.

Learning Objectives • New regulations and what has been achieved on this aspects in the Middle-East • The needs for hospital operators to reach a higher level of environmental sustainability • The latest aspects of energy efficiency and savings for hospitals • The impact of a “greener” working environment on patients and staff

Creating An Effective Master Plan To Enhance Future Healthcare Facility Development In GCC And MENA Region Countries Architect Awn Sharif, M.A Healthcare Facility Planning - Qatar Awn Sharif is an experienced healthcare facility planning specialist with responsibilities of managing and developing health care facilities planning and design projects. He has contributed to a range of projects in this capacity including the Qatar National Master Plan project, the Dukhan Hospital project, the National Health Laboratories project and the Single Male Laborers health care facilities project. This is in addition of being a speaker to international conferences, Arab Health ,Hospital build Middle east, Asia, and Europe , Arab Hospitals forum and Healthcare Infrastructure World in addition to speaking to many related Healthcare events.

Prior experience includes hospitals and educational buildings design, architecture and engineering responsibilities, and working as the Head of the Hospital Design at the General Company for Engineering and Consultancy in Syria, where he was responsible for the planning , design and supervision of a wide range of hospitals .

Rationale The ever increasing cost of health care services and specifically hospital care requires more rationalisation in health care expenditures that could be done only by efficient use of resources: financial, manpower and facilities.

In MENA region countries, there are a lot of challenges facing the efficient use of resources in the health care sector. This workshop will highlight the necessity to develop and integrate guidelines by designing effective master plans to create sustainable healthcare systems.

Learning Objectives • Facing weaknesses of the health sector by implementing a regulatory and policy framework to build an effective and efficient system nationwide • Provisioning a regulatory and policy framework to balance the model of care towards more expenditure for primary healthcare and community-based services • Integrating a new model of national convergence and necessary coordination between public and private healthcare providers to improve level of service and capitalise on high quality standards

Programme At A Glance HOSPITAL DESIGN & INFRASTRUCTURE 2012 Workshops A & B Main Conference Days Workshops C & D

03.06.12

04.06.12

05.06.12

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06.06.12

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Tel: +971 4 335 2437 | Fax: +971 4 335 2438 | Email: register@iirme.com | Web: www.iirme.com/hdi

HOSPITAL DESIGN & INFRASTRUCTURE 2012 3 - 6 June 2012

DUBAI INTERNATIONAL CONVENTION AND EXHIBITION CENTRE, DUBAI, UAE

FIVE WAYS TO REGISTER IIR Holdings Ltd. P.O Box 21743 Dubai, UAE

+971 4 335 2437 +971 4 335 2438

www.iirme.com/hdi

register@iirme.com

the session/s you wish to attend:

AX1003

HOSPITAL DESIGN & INFRASTRUCTURE 2012

Register before 22 March 2012

Register before 19 April 2012

Register After 19 April 2012

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Conference + 2 Workshop Days (Pre + Post)

$3,595 SAVE $1,190

$3,795 SAVE $990

$3,995 SAVE $790

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Conference + 1 Workshop Day (Pre or Post )

$2,895 SAVE $795

$3,095 SAVE $595

$3,295 SAVE $395

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Conference Only

$2,195 SAVE $400

$2,395 SAVE $200

$2,595

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Workshop Day Only (Pre Post )

$895 SAVE $200

$995 SAVE $100

$1,095

Pricing Promotions: Group booking discounts available for full conference registrations - up to 25%.

No two discounts can be combined

CALL: +971 4 335 2483 E-MAIL: a.watts@iirme.com Conference fees include documentation, luncheon and refreshments. Delegates who attend all sessions will receive a Certificate of Attendance.

All registrations are subject to our terms and conditions which are available at www.iirme.com/terms. Please read them as they include important information. By submitting your registration you agree to be bound by the terms and conditions in full.

Payments

Name: ..............................................................................................................................................................................................................

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Name: ..............................................................................................................................................................................................................

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COMPANY DETAILS Company: ............................................................................................................................................................................................................

Address: ................................................................................................................................................................................................................

Postcode: ................................................................................. Country: ...........................................................................................................

Tel: .............................................................................................. Fax: .................................................................................................................

50-249

0-49

Nature of your company's business: ..........................................

YES, I would like to receive information about future events & services via e-mail .................................................................

To assist us with future correspondence, please supply the following details: Name of the Department Head: .....................................................................................................................................................................

Department: ........................................................... Mobile: .......................................... Email: .......................................................................

Training Manager: .............................................................................................................................................................................................

Department: ........................................................... Mobile: .......................................... Email: ......................................................................

Booking Contact: ................................................................................................................................................................................................

Department: ........................................................... Mobile: .......................................... Email: ........................................................................

A confirmation letter and invoice will be sent upon receipt of your registration. Please note that full payment must be received prior to the event. Only those delegates whose fees have been paid in full will be admitted to the event. You can pay by company cheques or bankers draft in Dirhams or US$. Please note that all US$ cheques and drafts should be drawn on a New York bank and an extra amount of US$ 6 per payment should be added to cover bank clearing charges. In any event payment must be received not later than 48 hours before the Event. Entry to the Event may be refused if payment in full is not received.

Credit card payment If you would like to pay by credit card, please tick here and a member of our team will contact you to take the details

Cancellation If you are unable to attend, a substitute delegate will be welcome in your place. Registrations cancelled more than 7 days before the Event are subject to a $200 administration charge. Registration fees for registrations cancelled 7 days or less before the Event must be paid in full. Substitutions are welcome at any time.

All registrations are subject to acceptance by IIR which will be confirmed to you in writing.

Due to unforeseen circumstances, the programme may change and IIR reserves the right to alter the venue and/or speakers or topics.

Avoid Visa Delays - Book Now Delegates requiring visas should contact the hotel they wish to stay at directly, as soon as possible. Visas for non-GCC nationals may take several weeks to process.

Event Venue: DUBAI INTERNATIONAL CONVENTION AND EXHIBITION CENTRE, DUBAI, UAE Tel: +971 4 332 1000 Accommodation Details We highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the IIR Hospitality Desk for assistance on: Tel: +971 4 407 2693 Fax: +971 4 407 2517 Email: hospitality@iirme.com

PR/JH

MD03

Hospitals

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DELEGATE DETAILS

.No. of employees on your site: 1000+ 500-999 250-499

GROUP DISCOUNTS AVAILABLE

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