Certificate In Healthcare Financial Management

Certificate In Healthcare Financial Management Practical Tools For Managing Healthcare Costs, Budgets And Investments

5 Main Learning Objectives 1.

Hands on, interactive learning experience using case studies from leading healthcare systems and organisations

2. Master the essential skills for measuring, understanding and reducing healthcare costs 3. Review the revenue cycle and working capital management practices used by high-performing healthcare organisations 4. Plan and control your hospital’s or department’s budget with confidence 5. Make the right decisions about future healthcare investments and sources of finance

27 April - 1 May 2014 The Address Hotel, Dubai Marina, Dubai, UAE 30 November - 4 December 2014 Renaissance Hotel, Doha City Center, Doha, Qatar

www.iirme.com/healthcarefinance Follow us on: www.twitter.com/iirmiddleeast www.facebook.com/iirmiddleeast www.youtube.com/iirmiddleeast

Meet Your Expert Course Leader Benedict Stanberry

Director, IHLM, United Kingdom Benedict Stanberry is a British consultant and academic who researches, writes, teaches and consults across the world on the subjects of healthcare strategy, management and leadership.

Ben has extensive experience of designing and delivering professional education and development programmes for healthcare managers and clinicians in the Middle East and has worked with many of the Gulf’s leading healthcare organisations in both the public and private sectors, including – • King Fahad Medical City, Riyadh, KSA • King Fahad Specialist Hospital, Damman, KSA • Royal Commission Hospital, Jubail, KSA • King Hussein Cancer Center, Amman, Jordan • Mafraq Hospital, Abu Dhabi, UAE • Dubai Healthcare City, Dubai, UAE • Hamad Medical Corporation, Doha, Qatar • Supreme Council of Health, Doha, Qatar • Sultan Qaboos University Hospital, Muscat, Oman • New Mowasat Hospital, Kuwait City, Kuwait Ben began his career as a medical lawyer and became a healthcare management consultant in 2001. He has served as the interim chief executive of a Brussels-based healthcare NGO and as an elected politician in south west London, where his responsibilities included overview and scrutiny of the delivery of healthcare services in the capital. His most recent role has been as a director of one of the UK’s leading private healthcare companies.

Ben is a Fellow of the Royal Society of Medicine, a Member of the Institute of Healthcare Management and an Associate Member of the Faculty of Medical Leadership and Management.

He holds an MBA from the world-ranked Henley Business School, where he is currently a doctoral research associate, and also chairs the school’s alumni group in the Middle East.

IHM Professional Diploma In Healthcare Management In conjunction with the Institute of Healthcare Management in the UK, IIRME are proud to offer a comprehensive programme of certified courses in healthcare management designed to lead to the award of a Professional Diploma in Healthcare Management.

The IHM is recognised as one of the largest representative organisations in the world for individual healthcare managers.

Its membership reflects the diversity of healthcare management from both the public and private sectors. Since 1902, the IHM has played an important part in the lives of thousands of healthcare managers. It provides opportunities to enhance the careers of those involved in the health and care sectors through professional development opportunities, robust and effective networks and influencing relevant policy decisions.

The IHM’s Professional Diploma programme is aimed at people working in all healthcare sectors irrespective of their professional or functional background. This includes those who are working in a professional or clinical role as well as staff with a managerial focus or significant leadership responsibilities. It is also appropriate for experienced healthcare managers who wish to refresh or update their existing skills. Each course in the programme is a stand-alone, certified learning experience providing its own unique benefits.

Foundation Certificate

IHM Certificate In Healthcare Leadership And Management 9 – 13 February 2014 Dubai 15 – 19 June 2014 Doha 19 – 23 October 2014 Dubai

Core Certificates

IHM Certificate In Healthcare Quality and Performance Improvement 23 – 27 March 2014 Dubai IHM Certificate In Healthcare Financial Management 27 April - 1 May Dubai 30 November – 4 December 2014 Doha IHM Certificate In Healthcare Strategy And Strategic Planning 8 – 12 June 2014 Dubai IHM Certificate In Healthcare Information And Communication Management 23 – 27 November 2014 Dubai

Elective Certificates

Hear what past delegates have said about Ben Stanberry “Ben is very experienced locally and internationally (UK) and provided many real examples.”

Omar Abdalla Mohamed Naqbi, Associate Mubadala, UAE

“Ben has an obvious advantage as the occupation of being a consultant has clearly exposed him to various experiences that he is using to share his expertise on the subject” Ahmad Al Kasir, Quality Coordinator Al Mazroui Medical Center, UAE

“The trainer was more than amazing!”

Dalia Bahgat MN Hafez, Patient & Visitor Service Center Manager Hamad Medical Corporation

T: +971 4 335 2437 F: +971 4 335 2438

IHM Certificate In Patient Safety And Risk Management 17 – 20 August 2014 Dubai IHM Certificate In HR Management For Healthcare 31 August – 3 September 2014 Dubai IHM Certificate In Patient Flow Management And Redesigning Care 2 – 5 November 2014 Dubai IHM Certificate In Healthcare Marketing, PR And Communication 14 – 17 December 2014 Dubai Managers wishing to take multiple certificates can work towards the award of the internationally recognised and highly respected IHM Professional Diploma in Healthcare Management. Recipients of the Professional Diploma are entitled to use the designatory letters ‘DipHM’ after their name. They are also entitled to become members of the Institute of Healthcare Management and use the designatory letters ‘MIHM’ after their name.

The full Professional Diploma requires candidates to take the foundation certificate, the four core certificates plus one elective certificate of their choice. The Professional Diploma also requires assessment of the candidate’s learning across each certified course they have taken.

W: www.iirme.com/healthcarefinance

Certificate In Healthcare Financial Management 27 April - 1 May 2014, The Address Hotel, Dubai Marina, Dubai, UAE 30 November - 4 December 2014, Renaissance Hotel, Doha City Center, Doha, Qatar Course Timings: Registration and coffee will be at 07:30 on Day One. The programme will commence at 08:00 and conclude at 14:30 with lunch. There will be refreshment breaks at approximately 10:30 and 12:30.

Course Overview Healthcare managers – whether in the public or the private sector – are increasingly being faced with difficult challenges in allocating scarce resources to meet competing demands to deliver high quality care while simultaneously controlling costs.

Endorsed and accredited by the Institute of Healthcare Management, IIRME’s Certificate In Healthcare Financial Management provides comprehensive coverage of the fundamental tools, concepts and applications required for effective financial management in healthcare organisations.

Using case studies from hospitals, clinics, surgical centres and healthcare systems this course delivers a thorough grounding in healthcare financial management that will help managers and executives make the best possible decisions and take the most appropriate actions in practically every financial decision-making scenario they are likely to face.

The course will be invaluable, not only to managers and clinicians who are taking on financial responsibilities for the first time but also for established finance managers needing an update of what is current in the field.

Who Should Attend?

This is an essential course for any healthcare manager or management team that needs to learn practical tools for managing healthcare costs, budgets and investments or who wants to know how to transform financial performance, including: • Chiefs of Service, Heads of Departments and other Budget Holders • Clinical, Medical, Nursing and Operations Managers • Financial Controllers, Managers and Accountants • Billing Managers, Revenue Cycle Managers and Insurance Claims Managers

The course is divided into five modules and includes detailed instruction in: • The sources and allocation of healthcare funding • Measuring healthcare costs • Understanding and reducing healthcare costs • Performance measurement and accountability • Planning for the future

Would you like to run this course in-house?

The in-house training division of IIR Middle East Tel: +971 4 407 2624 • Email: CTS@iirme.com www.iirme.com/cts

Course Content The Sources And Allocation Of Healthcare Funding

Measuring Healthcare Costs

Understanding And Reducing Healthcare Costs

Performance Measurement And Accountability

Planning For The Future

The context for financial management in healthcare

Essentials of full-cost accounting in healthcare

The Care Delivery Value Chain (CDVC)

Responsibility accounting

Investment decisions in healthcare

Healthcare provider payment systems

Cost behaviour

Time-Driven Activity-Based Costing (TDABC)

Budgeting

Capital financing for healthcare providers

Understanding hospital financial statements

Activity-Based Costing (ABC)

Essential cost reduction strategies

Working capital and revenue cycle management

T: +971 4 335 2437 F: +971 4 335 2438 E: register@iirme.com W: www.iirme.com/healthcarefinance

Course Agenda Module One The Sources And Allocation Of Healthcare Funding

resulting map – the Care Delivery Value Chain (CDVC) – enables you to accurately measure the total costs of care and then take action to reduce those costs.

You will consider how macro-economic policy is transforming the way governments in the Middle East finance healthcare and examine the alternative funding systems and strategies that are currently evolving in the region.

• The Care Delivery Value Chain (CDVC) – understand and practice how to map the principle processes and steps involved in a patient’s care and the key tasks and activities taking place during each step

• The context for financial management in healthcare – understand the key factors that have led to rising health care costs, the main approaches to controlling costs and the ethical issues resulting from cost control activities

• Time-Driven Activity-Based Costing (TDABC) – understand and practice how to use the ‘Time-Driven Activity-Based Costing’ method to calculate healthcare costs and identify its major advantages and disadvantages

• Healthcare provider payment systems – identify the history, theory and characteristics of the major types of payment systems; the tactics providers and payers (such as insurance companies) use to reduce their financial risk and the innovations presently underway in healthcare payment systems

• Essential cost reduction strategies – understand what ‘value’ means from a customer and patient perspective and learn how to reduce costs and enhance value by finding and removing unnecessary waste, reducing variation and error, matching capacity to demand and improving resource utilisation

• Understanding hospital financial statements – identify and be able to read and analyse the three basic financial statements common to all healthcare organisations: the income statement, the balance sheet and the statement of cash flows

Module Four

Module Two Measuring Healthcare Costs You will review the fundamental concepts needed for effective financial management and comprehensively review cost-finding methods for healthcare providers so that you will be better placed to evaluate whether the payment your hospital or department receives from a patient, healthcare insurer, ministry or other payer will actually cover the full costs of the care that was delivered.

• Essentials of full-cost accounting in healthcare – Discover the basic methods by which a healthcare manager can calculate how much an episode of patient care costs and understand some of the difficulties inherent in making such calculations • Cost behaviour – understand the distinctions between fixed, variable, step-function and semi-variable costs; learn how to undertake Cost-Volume-Profit (CVP) analysis and use this information to make decisions about the future: including whether to make or buy (ie, outsource) a service and whether to add, expand, reduce or drop a clinical service line • Activity-Based Costing (ABC) – understand and practice how to use the ‘Activity-Based Costing’ method to calculate healthcare costs and identify its major advantages and disadvantages

Module Three Understanding And Reducing Healthcare Costs You will learn how to systematically map the full set of both clinical and non-clinical activities that a healthcare organisation delivers over a complete cycle of care. The

Performance Measurement And Accountability You will review the purposes of budgeting, how budgets are used and how working capital and revenue can be most effectively managed in healthcare organisations.

• Responsibility accounting – understand the major advantages and disadvantages of decentralisation; identify the major types of responsibility centres found in healthcare organisations and learn how to design a good responsibility accounting system through which healthcare managers can control budgets and resources effectively • Budgeting – define the purposes of budgeting and the planning-and-control cycle; identify its five key dimensions and learn how to construct each of the major budgets • Working capital and revenue cycle management – define working capital; understand working capital management strategies; construct a cash budget and understand receivables and payables management

Module Five Planning For The Future You will explore how costs and benefits can be quantified when making decisions about capital projects and introduce some of the financial techniques that are available to evaluate them. You will consider the sources of finance for capital projects and the revenue consequences of making capital investments.

• Investment decisions in healthcare – understand the financial objectives of healthcare providers; evaluate various capital investment alternatives; understand what is meant by ‘the time value of money’ and calculate and interpret Net Present Value (NPV) and Internal Rate of Return (IRR) • Capital financing for healthcare providers – describe the types of equity and debt financing available to healthcare providers, including bonds and lease financing

T: +971 4 335 2437 F: +971 4 335 2438 E: register@iirme.com W: www.iirme.com/healthcarefinance

Certificate In Healthcare Financial Management 27 April - 1 May 2014, The Address Hotel, Dubai Marina, Dubai, UAE 30 November - 4 December 2014, Renaissance Hotel, Doha City Center, Doha, Qatar

FIVE WAYS TO REGISTER +971 4 335 2437

IIR Holdings Ltd. P.O Box 9428, Dubai, UAE

+971 4 335 2438

register@iirme.com

www.iirme.com/healthcarefinance

DISCOUNTS AVAILABLE FOR 2 OR MORE PEOPLE CALL: +971 4 335 2483 E-MAIL: a.watts@iirme.com Event Certificate In Healthcare Financial Management (BC5229)

Date

Course Fee before 9 February 2014

Course Fee before 2 March 2014

Final Fee

27 April - 1 May 2014

US$ 4,395

US$ 4,895

US$ 5,195

Date

Course Fee before 14 September 2014

Course Fee before 5 October 2014

Final Fee

30 November 4 December 2014

US$ 4,395

US$ 4,895

US$ 5,195

Event Certificate In Healthcare Financial Management (BC5237)

Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions and successfully complete the course assessment will receive an IIRME Certificate of Completion.

DELEGATE DETAILS Name: .................................................................................................................................................................................................................

Job Title: ......................................................................................................... Email: ........................................................................................

BC5229/BC5237

Would you like to run this course in-house?

Save training $$ and create learning experiences relevant to your business. To customise this course and increase value and impact, contact Leigh Kendall on +971 4 407 2624 or email the team at cts@iirme.com All registrations are subject to our terms and conditions which are available at www.iirme.com/terms. Please read them as they include important information. By submitting your registration you agree to be bound by the terms and conditions in full.

Payments

Tel: ..................................................... Fax: .................................................... Mobile: .....................................................................................

Name: .................................................................................................................................................................................................................

Job Title: ......................................................................................................... Email: ........................................................................................

Tel: ..................................................... Fax: .................................................... Mobile: .....................................................................................

Name: .................................................................................................................................................................................................................

Job Title: ......................................................................................................... Email: ........................................................................................

A confirmation letter and invoice will be sent upon receipt of your registration. Please note that full payment must be received prior to the event. Only those delegates whose fees have been paid in full will be admitted to the event. You can pay by company cheques or bankers draft in Dirhams or US$. Please note that all US$ cheques and drafts should be drawn on a New York bank and an extra amount of US$ 6 per payment should be added to cover bank clearing charges. In any event payment must be received not later than 48 hours before the Event. Entry to the Event may be refused if payment in full is not received.

Tel: ..................................................... Fax: .................................................... Mobile: .....................................................................................

Card Payment If you would like to pay by credit card, please tick here and a member of our team will contact you to take the details

Name: .................................................................................................................................................................................................................

Cancellation

Job Title: ......................................................................................................... Email: ........................................................................................

Tel: ..................................................... Fax: .................................................... Mobile: .....................................................................................

COMPANY DETAILS

If you are unable to attend, a substitute delegate will be welcome in your place. Registrations cancelled more than 7 days before the Event are subject to a $200 administration charge. Registration fees for registrations cancelled 7 days of less before the Event must be paid in full. Substitutions are welcome at any time.

Avoid Visa Delays - Book Now

Company: ...........................................................................................................................................................................................................

Address: ......................................................................................................... Email: ..........................................................................................

Postcode: .............................................................................. Country: .............................................................................................................

Tel: .......................................................................................... Fax: .....................................................................................................................

No. of employees on your site: 1000+

500-999

250-499

50-249

0-49

YES, I would like to receive information about future events & services via e-mail .................................................................

Delegates requiring visas should contact the hotel they wish to stay at directly, as soon as possible.

Visas for non-GCC nationals may take several weeks to process.

All registration(s) are subject to acceptance by IIR which will be confirmed to you in writing.

Due to unforeseen circumstances, the programme may change and IIR reserves the right to alter the venue and/or speakers.

Nature of your company's business: ....................................................................................................................................................

To assist us with future correspondence, please supply the following details:

Event Venue: The Address Hotel, Dubai Marina, Dubai, UAE Tel: +971 4 436 7777

Department: ........................................................... Mobile: .......................................... Email: .......................................................................

Name of the Training Manager: .....................................................................................................................................................................

Department: ........................................................... Mobile: .......................................... Email: .......................................................................

Name of Booking Contact: ..............................................................................................................................................................................

Department: ........................................................... Mobile: .......................................... Email: .......................................................................

Renaissance Hotel, Doha City Center, Doha, Qatar Tel: +974 4419 5000

Accommodation Details We highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the IIR Hospitality Desk for assistance on: Tel: +971 4 407 2693 Fax: +971 4 407 2517 Email: hospitality@iirme.com

SN/EO

MD030344

Š Copyright I.I.R. HOLDINGS B.V.

Healthcare

SM

Name of the Department Head: .....................................................................................................................................................................